What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and help customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

This is an exciting time to join Remote and make a personal difference in the global employment space as an Account Executive, joining our Sales Team. This is a pure hunting role as an Account Executive, driving net new business for Remote.

What you bring

• 2+ years of previous experience as an Account Executive, or related SaaS sales experience preferred
• Excellent verbal and written communication skills in French and English
• High level of integrity and work ethic
• Self-motivated and self-directed; able to work independently and as an active member of the team
• Efficient in multitasking, prioritization, and time management
• In-depth understanding of company services and its position in the industry
• In-depth knowledge of sales processes
• Demonstrated ability to initiate and convert prospects, close deals and achieve sales quotas
• Success in qualifying opportunities involving multiple key decision makers
• Strong problem identification and objections resolution skills
• Ability to confidently make cold calls to build pipelines
• Ability to build trust with a client and work as an advisor
• Capable of forecasting sales to achieve targets on a monthly basis
• Experience with customer relationship management (CRM) tools
• Strong customer service skills
• Experience in the HR industry a plus
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Create 'Land' opportunity deals that include detailed notes with accurate close dates
• Maintain a clean and current pipeline of volume based, high velocity opportunities
• Efficiently present and deliver all information to potential clients
• Proactively answer potential client questions and follow-up call questions in a prompt manner
• Internal collaboration and communication with key departments that support client process, experience and support
• Close sales deals efficiently while kindly guiding clients through process
• Meet and exceed sales quota based on role level and manage the entire sales cycle
• Identify new opportunities and manage the entire sales cycle from prospecting to close
• Understands the communication needs of small and mid-sized business customers, and designs solutions to meet those unique business needs.
• Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events.

Practicals

• You'll report to: Manager, Sales
• Team: Sales
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; UK, Ireland, Western Europe
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $37,475 USD to $126,550 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Video Pitch
3. Interview with hiring manager
4. Interview with sales director 
5. Prior employment verification check 
   
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What this job can offer you

The Offboarding Specialist manages all employee exits for Remote’s external employees with a focus on legal compliance and providing delightful customer service. As part of a larger employee Lifecycle team, the Offboarding Specialist is also expected to contribute to process improvements and initiatives in line with Remote’s strategic goals and values.

What you bring

• Minimum of 5 years experience as an HR Advisor or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.
• Proven experience with a strong background in managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, provide practical solutions and effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments.
• Excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Business-level (advanced) proficiency in written and spoken English, with additional languages considered a plus.
• Aptitude and appetite to innovate and optimize processes, continuously identifying and implementing opportunities for automation and championing best practices.
• Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
• Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Proactive and self-motivated with a strong sense of ownership and accountability.

Key Responsibilities 

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote’s clients and their employees.
• Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
• Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes.
• Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests.
• Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
• Process offboarding on Remote’s internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly.
• Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding process.

Practicals

• You'll report to: Manager Employee Lifecycle, Offboarding
• Team:Lifecycle, Offboarding
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $32,800 USD to $73,800 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with Manager
3. Interview with Colleague (Language Assessment)
4. Written Assessment
5. Interview with Director
6. Prior employment verification check 

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What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global onboarding space as a Senior Client Services Specialist, joining our EOR Operations team.

At Remote, our ambition is to provide the best end-to-end customer experience. Working in partnership with our Client Service and Global Operations teams, you will design and execute the EOR experience for our Enterprise client(s) and their employees. You will also amplify the needs of the customer internally, by driving continuous feedback into our Operations, Product, and Customer Experience teams on ways we can better service these high-profile clients.

This role requires you to be fluent, both written and orally, in German, Bulgarian and English.

What you bring

• Fluent in German and/or Bulgarian and English (written and orally)
• 4-6+ years client service experience, managing progressively more senior accounts, ideally for HR Saas company, and/or managing complex customer success or operations projects within a technology-driven environment.
• Strong ability to manage senior-level stakeholder relationships and deliver client-focused solutions based on customer feedback.
• Excellent communication and interpersonal skills, capable of collaborating cross-functionally others and directing stakeholders across multiple teams.
• Deep understanding of Remote’s EOR operations, and the ability to translate customer insights into actionable feedback for product and market strategy adjustments.
• Demonstrated ability to analyze, optimize, and systematically approach problem-solving and project management.
• Experience with resource management across diverse internal teams - knowing how to coordinate multiple moving parts of a project into cohesive and clear stakeholder updates.
• Proven success driving account/customer health and churn prevention.
• Creative problem-solving abilities with the ability to get stuff done fast, and well.
• Ability to adapt to a fast-paced, international work environment with a passion for having a positive impact
• Understanding of the importance of documentation and the benefits of working asynchronously
• Polished and professional demeanour, and willingness to represent Remote on customer or employee facing video calls.
• Familiarity with Zendesk ticketing system a plus

Key Responsibilities 

• Design and launch processes, workflows, and automations to drive internal efficiencies, enhance the effectiveness of the EOR Operations & Client Service teams, and deliver greater value to our largest Enterprise clients.
• Oversee end-to-end project management, including ideation, execution, and evaluation of service plans, particularly focusing on onboarding, offboarding, and mobility workflows.
• Develop training programs, materials, and customer journey maps to equip teams for success, fostering an environment that promotes product adoption, customer satisfaction, and high customer health scores.
• Manage multiple deadlines and processes across teams, coordinating internal resources to support enterprise-level clients effectively and ensuring operational excellence in service delivery.
• Regularly interface with cross-functional teams to surface and address Customer Success requirements, designing and implementing solutions that optimize customer outreach and engagement.
• Drive impactful improvements in client experience through asynchronous and synchronous communication tools, developing playbooks and maintaining a client-specific knowledge base.
• Influence and provide operational direction to the EOR Operations Team, directly affecting the service delivery to meet the needs of Enterprise clients.
• Work closely with other key operational teams including Benefits, Tax, and Payroll, to ensure a cohesive client and employee experience.
• Develop, test, and implement strategies to refine and improve employee lifecycle events, ensuring alignment with CX best practices.
• Provide guidance and mentoring to junior team members on best practices in communication and operational management.
• Ensure the Customer Success and Experience teams are always updated with the latest products, features, and best practices, making data-driven decisions to enhance efficiency and scale.
• Develop and reinforce system standards, processes, and policies across global operations, ensuring all documentation—including terms of acceptance, program milestones, and deliverables—is regularly updated and clearly communicated.

Practicals

• You'll report to: Director, Onboarding Operations
• Team: Onboarding Operations
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $31,200 USD - $70,200 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with Manager, Onboarding or Lifecycle Operations
3. Interview with Colleague (Language Assessment)
4. Interview with Director, Onboarding Operations
5. Interview with Director, Lifecycle Operations
6. Prior employment verification check 

#LI-DNP