Job Description

As a member of our global web strategy team, you will be primarily responsible for delivering a world-class web experience for our customers and content authors.  You will manage all aspects of developing, testing, maintaining, and optimizing brand aligned experiences across a portfolio of website properties.  In addition, you will execute website projects that involve a variety of cross-functional teams.

Your passion and curiosity will enable you to try new approaches to problems, architecture, workflows, as well as the code that you produce.  Working with senior developers, you will enhance our websites, deliver new experiences, and support the website’s role in a larger commercial marketing vision.

Key Responsibilities and Outputs:

Web Development

• Utilize HTML, CSS, and JavaScript to create interactive and seamless modern user experiences on marketing websites.
• Enhance our CMS platform (FirstSpirit) through continuous development of new modules, templates, and functionality.
• Translate UI/UX design wireframes to web code that will produce visual elements on the company website. Experience with Figma is a plus.
• Ensure code quality, performance, compliance, and adherence to coding standards.
• Integrate with external analytics systems or other marketing API services.
• Troubleshoot, maintain, and debug issues, including supporting our legacy CMS platforms.

Analyze & Experiment

• Continuously improve the UI/UX, functionality, speed, and scalability across our web ecosystem.
• Contribute to the team’s best practices for performing A/B and multivariate tests to improve engagement, conversion rates, and ABM tactics.
• Contribute to the analytics framework, including establishing KPIs, creating dashboards to track and analyze development sprints, user engagement, website performance and quality.
• Help to create a test-and-learn team culture to understand our customer’s needs, behaviors, satisfaction, and experience gaps.

Collaboration and Communication

• Work closely with creative designers, project managers, and other team members to understand and refine project goals and requirements.
• Collaborate with internal non-technical stakeholders including corporate marketing, regional marketing, product marketing, product engineering, operations, security, alliances, and legal, to execute website projects.
• Communicate clearly with global marketing teams using Slack, Zoom, Asana, Confluence, and other remote first communication tools.

Qualifications

Requirements:

• Minimum of 3 years experience building high traffic, enterprise-level websites
• Bachelor's degree in Computer Science, Information Systems, related field or equivalent combination of education, skills, and experience.
• Very strong front-end development skills including HTML, CSS/SCSS, and JavaScript.
• Working knowledge of agile web development, architecture, Jira, CDNs, and martech integrations (APIs).
• Debugging experience to resolve code defects.  Understanding of page performance and core web vitals.
• Solid understanding of CMS best practices and guidelines, including experience developing CMS templates, modelling content, working within decoupled and headless architectures along with encapsulated design.
• Solid understanding of web fundamentals like use of a CDN, Static Site Generation, HTTP requests/responses, etc.
• Experience with responsive design, including grid layout and mobile-first development.
• Experience translating design files (Figma, Adobe XD) into functional components.
• Working knowledge of evolving global data privacy regulations (GDPR and CCPA). 
• Experience with accessibility standards (WCAG AA rating), accessible internationalization/i18n  and web security best practices.
• Experience with technical SEO including Google Lighthouse optimization, structured data and XML sitemaps, canonical and meta tags, etc. 
• Strong communication, project management and collaboration skills with internal and external stakeholders, non-technical stakeholders.  A team player with a customer-centric focus while able to work independently.  Remote first collaboration
• Nice to have: Experience with Crownpeak / FirstSpirit CMS, Wordpress, Salesforce Pardot, Google Solutions (Analytics, Tag Manager, Search Console, Optimize, Looker Studio, Keyword Planner), and OneTrust Cookie Consent platform.

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