Job Description
???????? As a Project Manager, you will join a team of 20 members with diverse international backgrounds who are responsible for the implementation of the Shippeo solution across multiple customer organizations and a wide range of different industries.
You will lead the implementation process for multiple clients simultaneously, being fully responsible for the success of the roll-out. Your role will be central to the organization and you will have the chance to work closely with various internal and external teams.
Reporting to the Project Director, as a Project Manager your responsibilities will include:
- Guide the customer through the whole implementation process – collect client requirements, build the project plan, support the technical setup, train the key users, handle regular reporting, lead change management.
- Organize and lead weekly customer project meetings to follow-up on current and next actions ensuring a smooth roll-out as well as steering committees to review goals, progress, risks, and opportunities with all stakeholders.
- Travel occasionally, if necessary for client projects or internal workshops.
- Work closely with our Customer Success team to ensure project management delivery is aligned with clients required business outcomes.
- Coordinate and lead the internal teams involved on the implementation (Product, Support, Carriers onboarding).
- Work on internal cross-team projects and initiatives to further strengthen our product and organization
- Identify risks and issues to effectively delivering the implementation as planned and build a risk mitigation plan
- Collaborate with interns on your projects and help them grow within their position
Qualifications
???? We are seeking a highly motivated candidate to join our team as a project manager, who can demonstrate the following skills and qualifications:
- Fluency in English and Dutch/French/German/Italian (knowledge of a third European language is a plus)
- 1 to 2 years of experience working in an Analyst or Project Management role, preferably at a consulting firm or comparable background
- Autonomy and willingness to take on challenging responsibilities in a fast-growing company that aims to revolutionize an entire industry
- Strong organizational skills as well as the ability to multitask and prioritize workload effectively in a fast-paced environment.
- Excellent analytical skills to quickly identify problems and propose effective solutions
- Strong communication skills, both written and verbal in order to efficiently handle daily client and internal requests.
- Proficient interpersonal skills, demonstrated by the ability to build authentic business relationships and effectively manage relational challenges
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