Job Description
- Ensure that the required systems, tools, and processes are in place to support visual design (mock-ups) and business process definitions (requirements)
- Share product management vision and operational directives with the development teams on a pro-active basis – ensure development, roadmap and business goals are met. Monitors and measures achievement of goals
- Provide quality assurance and sprint cycle review in coordination with the development business leads
- Clarify key issues and strategies with appropriate stakeholders
- Articulates the contribution of created platform and products and services in meeting the customer's business objectives
- Legal and business process review in terms of impending country engagements for new locations/segments
Key objectives:
- To act as a specialist for hotel business process definition, functional system design and requirements, use case preparation for a cloud based global hospitality solution
- To provide key and effective development liaison in all verbal, written and systems-oriented communication in a global organisation
- To lead theoretical and conceptual presentations, discussions and dialogue; and to provide business and practical context that enables both decision and design conclusions
- To communicate with global representatives on all product requirements, development and customer driven needs
- To provide deep business research and solution guidance as required by the project development phases
- To assist in localisation, translation and other educational matters related to market readiness and the overall go-to-market strategy
Qualifications
- 3+ years of experience on Product Owner or similar position
- Experience working with Property Management Systems (PMS)
- Knowledge of agile methodology
- Undergraduate degree or equivalent experience
- Direct line management experience including project, people, customer financial management preferred
Desirable Qualities:
- Experience in hotel management systems products, technology and industry
- Effective communicator and story teller
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