- High level and detailed requirements gathering
- Ability to story map and visually depict requirements
- Product roadmap management
- Gather customer satisfaction data and recommend changes for improvement
- Engage Business users to define priorities requiring the support of IT
- Research & analyze a broad range of products and services and industry trends
- Manage customer, internal stakeholder, and vendor expectations
- Manage/oversee vendor relationships, overseeing & managing RFP/RFI efforts as well as contract & pricing negotiations
- Foster open communication/transparency through the use of frequent & regular reporting
- Must have training and/or direct experience with Agile Scrum, specifically the Product Owner position
- Strong knowledge and/or aptitude for market & product analysis, business analysis & requirements gathering
- Must be comfortable with a user centric design approach, driving requirements through use case modelling and storyboarding
- Must be able to author/drive creation of Business Cases and product centric financial models
- Must have experience with vendor management, procurement management, and contract negotiation
- Basic knowledge of enterprise architecture and IT governance
- Mid level to senior knowledge of Business Analysis standards/tools and methodologies
- Business Process Modelling experience an asset
- Ability to build effective relationships with a range of stakeholders and partners
- Excellent communication skills (written and verbal)
- Display a sense of ownership, and exhibit flexibility, resilience, and resourcefulness
- Relevant university degree/college diploma (or equal ) certification desirable
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