Job Description
We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.
What you get to do in this role:
- The Principal Data Architect is accountable for executing the vision and strategy for the organizations use of data.
- Accountable for defining and maintaining the data architecture roadmap , offering advice and guidance to business stakeholders.
- Ensure that data architect solutions align with business requirements and data policies and regulations.
- Accountable for the choice of the toolsets required to design, build, manage and maintain the data storage facility within an agreed budget. You'll work closely with our business, DT partners and other data teams to deliver a simplified data solution ensuring that data is secure, available, and accurate to business stakeholders.
Qualifications
To be successful in this role you have:
- 15 years minimum experience required.
- Minimum of 3 years experience with data systems AI and ML
- lead cross-functional teams and executing the data strategies from your vast experience.
- Translate business requirements into data models that are easy to understand and used by different subject areas. Design, implement and build data models and pipelines that deliver data with measurable quality.
- Be responsible for defining data architectural solutions leveraging the cloud tech stack available that are in line with the long-term business strategy.
- Be accountable for the creation of data flows (operational / analytical) that show key data entities and any data required to implement solutions.
- Work closely with business stakeholders to educate and engage in architectural and requirements analysis discussions.
- Be accountable for the simplification the data estate by reducing the number of tools/data duplication utilized to gather data, this will include the design and management of data feeds, introduction of best practice including documentation and version control.
- Be responsible for working closely with project team and raising risks. You will manage risks to mitigation, resolution, or acceptance.
- Engage with senior management and playback options and opportunities considering time cost and quality.
- Be accountable to ensure that any design, build and decommissioning and archive of.
- Partner with product teams, data analysts and engineering teams to build foundational data sets that are trusted, well understood, and aligned with business strategy.
- Will improve existing systems, including what areas have gaps that need to be filled, and have started working with the team and stakeholders to scope and prioritize solutions.
- Work proactively with stakeholders and establish strong working relationships and a mutual trust.
- Will be accountable for the management and resolution of escalations from both external and internal stakeholders.
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