Job Description
As an Operations Manager, you will be driving forward our groundbreaking smart packaging initiatives. As a key leader, you'll navigate the landscape of program and project management, collaborating with Project Leads to ensure flawless execution while meeting budget and quality standards. Your responsibilities will span the entire project scope, including loans, sub-contracts, and strategic workforce planning.
- Program and Project Management: Oversee engineering teams, coordinate onsite activities, manage subcontractors, and ensure compliance with project requirements.
- Supervision and Leadership: Lead Project Leads and engineering teams, providing guidance and support in meeting project objectives.
- Client Engagement: Maintain exceptional levels of customer service, gather feedback, and identify new requirements.
- Business Development: Identify and nurture new opportunities, contributing to the growth of Smart Packaging solutions.
- Vendor Management: Cultivate and manage relationships with strategic vendors and delivery partners.
- Mentorship and Development: Provide mentorship to direct reports, conduct regular performance reviews, and support professional growth through Personal Development Plans (PDPs).
- Cultivating a Positive Work Environment: Foster a culture of collaboration, engagement, and continuous improvement within the team.
- Strategic Engagement: Contribute to company decisions, direction, and strategy development.
Qualifications
- Proven experience in project or program management within Operations.
- Nice to have technical competencies related to smart packaging initiatives.
- Proficiency in Program and Project Management, client relations, and technical skills including Commissioning, PLC programming, mechanical design, SCADA, and Vision Systems.
- Strong leadership abilities, effective communication skills, and a commitment to customer service.
- Experience managing and leading teams.
- Willingness to travel up to 30% throughout North America.
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