What does a day look like for you here?
You will be responsible for delivering proactive Managed Services in line with the contractual obligations outlined in the Daisy Specific Conditions (SCs) e.g. performance measures, compliance reporting, service protection, capacity and lifecycle management for Private and Public Cloud infrastructure ensuring that all services are running optimally and securely for our customers.
You will ensure that customers cloud services are running optimally and securely, taking responsibility for 2nd/3rd line incident and operational problem ownership across customer platforms ensuring delivery to the highest standards.
So, what are we looking for?
We want to be the UK’s go-to managed service provider. That’s where you come in.
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