Job Description
Position: Network Manager
Location: Sacramento, CA (remote but occasionally needs to come onsite)
Duration: 6-12months + CTH
The Network Manager will manage and provide oversight for the development, coordination, implementation, and completion of the network resources, equipment, configuration, instrumentation, and operations. This position will be a hands-on working manager able to resolve issues involving network design, redesign, and integration of new technologies, and will be assigned to retrofit, or debug most aspects of an enterprise network. This person will be responsible for day-to-day operations, work prioritization and team administration.
MAJOR RESPONSIBILITIES
- Develop and implement standards, procedures, and processes for the NOC.
- Resolve elevated and complex provider service complaints.
- Direct network management strategies and contract for the company.
- Support validation, deployment, optimization, and operations of network nodes.
- Develop value-added solutions that meet customer business needs and share key learnings with others.
- Attract, recruit, hire, develop, mentor, coach and retain top talent.
- Negotiate provisions for new services and pricing with suppliers.
- Ensure the accurate implementation, and administration through matrix partners.
- Accountable for solution and cost delivery of 3rd party services.
- Represent the organization at related external provider meetings and conferences.
- Ensure infrastructure technology recoverability in support of business processes.
- Network firewall and IDS/IPS systems evaluation, design, implementation, and support.
- Perform special projects and other duties assigned by leadership.
- Partner with internal Network Architect to act in a strategy setting role to the business for end user services, hosting services, and telecommunications services.
- Coordinate operations and strategy for all areas of responsibility.
- Interact with partner organizations/departments to design network or system solutions for data center infrastructure.
- Interact with business partners to develop a strategy to implement perimeter and edge security.
- Manage key provider relationships and is accountable for critical interface with providers and business staff.
- Prepare recommendations based on monitoring results, tools analysis, and forensics.
- Understand, develop, track, monitor and report on key program performance metrics, such as utilization, coding, and quality performance.
- Author Reason for Outage (RFO) reports within agreed upon service level agreement
- Review project plans and technical documents to ensure consistency, accuracy, and compliance with enterprise network architecture.
- Define an implementation plan for new technologies.
- Mentor team members on new technology and network best practices.
- Other duties as assigned.
OTHER RESPONSIBILITIES
Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Reg B, FCRA, FDCPA, Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, Consumer CFPB rules, and any other applicable regulations that may be specific to the position.
EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED
Regards,
Daram
HR - Talent Acquisition (India Team)
MatchPoint Solutions | 6690 Amador Plaza Rd. Suite 225 | Dublin, CA 94568
USA Phone: +1 925-361-2638
Qualifications
Position: Network Manager
Location: Sacramento, CA (remote but occasionally needs to come onsite)
Duration: 6-12months + CTH
The Network Manager will manage and provide oversight for the development, coordination, implementation, and completion of the network resources, equipment, configuration, instrumentation, and operations. This position will be a hands-on working manager able to resolve issues involving network design, redesign, and integration of new technologies, and will be assigned to retrofit, or debug most aspects of an enterprise network. This person will be responsible for day-to-day operations, work prioritization and team administration.
MAJOR RESPONSIBILITIES
- Develop and implement standards, procedures, and processes for the NOC.
- Resolve elevated and complex provider service complaints.
- Direct network management strategies and contract for the company.
- Support validation, deployment, optimization, and operations of network nodes.
- Develop value-added solutions that meet customer business needs and share key learnings with others.
- Attract, recruit, hire, develop, mentor, coach and retain top talent.
- Negotiate provisions for new services and pricing with suppliers.
- Ensure the accurate implementation, and administration through matrix partners.
- Accountable for solution and cost delivery of 3rd party services.
- Represent the organization at related external provider meetings and conferences.
- Ensure infrastructure technology recoverability in support of business processes.
- Network firewall and IDS/IPS systems evaluation, design, implementation, and support.
- Perform special projects and other duties assigned by leadership.
- Partner with internal Network Architect to act in a strategy setting role to the business for end user services, hosting services, and telecommunications services.
- Coordinate operations and strategy for all areas of responsibility.
- Interact with partner organizations/departments to design network or system solutions for data center infrastructure.
- Interact with business partners to develop a strategy to implement perimeter and edge security.
- Manage key provider relationships and is accountable for critical interface with providers and business staff.
- Prepare recommendations based on monitoring results, tools analysis, and forensics.
- Understand, develop, track, monitor and report on key program performance metrics, such as utilization, coding, and quality performance.
- Author Reason for Outage (RFO) reports within agreed upon service level agreement
- Review project plans and technical documents to ensure consistency, accuracy, and compliance with enterprise network architecture.
- Define an implementation plan for new technologies.
- Mentor team members on new technology and network best practices.
- Other duties as assigned.
OTHER RESPONSIBILITIES
Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Reg B, FCRA, FDCPA, Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, Consumer CFPB rules, and any other applicable regulations that may be specific to the position.
EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED
Regards,
Daram
HR - Talent Acquisition (India Team)
MatchPoint Solutions | 6690 Amador Plaza Rd. Suite 225 | Dublin, CA 94568
USA Phone: +1 925-361-2638
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