Job Description
To help continue our rapid growth and solve our clients’ toughest problems, we need a Systems Engineer to join our Managed Services – Client Service team. If you love to solve problems and add value, please consider what your typical days might look like…
- You will provide amazing support to our clients, greatly exceeding their experience of what anyone else has ever done for them.
- You will perform strategic planning in conjunction with our clients, including identification and analysis of projects to fulfill strategic and operational needs.
- You will follow best practices to install, configure, test, and maintain hardware, operating systems, application software and system management tools.
- You will work with vendors and client IT personnel for problem resolution.
- You will write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.
- You will proactively ensure the highest levels of systems and infrastructure availability while maintaining security, backup, and redundancy strategies.
- You will keep client documentation up-to-date and accurate.
- You will work collaboratively with teams of smart, thoughtful people to best meet the needs of our clients.
- You will mentor team junior members and participate in technical training of peers.
Qualifications
Some of the skills we are expecting are. . .
- You should possess strong analytical skills and a demonstrated ability to troubleshoot problems.
- You should possess excellent communication and customer service skills, both written and oral.
- You should be able to explain just about anything technical to anyone, regardless of their background.
- MCSA / AZ-104 or equivalent certification.
- AS/BS in Computer Information Technology or related subject preferred
- You should be willing to participate in occasional scheduled off-hours work as necessary
- You should be able to lift to 50 lbs.
- You should have 10+ years of experience as a Systems Administrator.
Some of the technical skills we are expecting. . .
- Experience with Windows Servers: Active Directory, DNS, DHCP, Certificates, Backups, Antivirus
- Experience with Cloud IaaS, preferably with Azure
- Experience with Virtualization (VMWare / Hyper-V)
- Experience with Storage Networks
- Experience with monitoring/automation with RMM tools
- Experience with Powershell scripting
- Experience with Microsoft Endpoint Manager (Intune) a plus
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