This position works within the HRBP team as part of a dedicated team of HR Professionals serving insightsoftware employees in North America. The HRBP Analyst is responsible for providing exceptional customer service to support HR as well as North American employees. This role is responsible for acting as the primary point of contact for inquiries regarding general HR questions while demonstrating a high level of support and customer service.
What You’ll Do:
Manage end-to-end operational processes for the HR function, serving as a sought after and reliable SME across the business.
Provide Workday related transactional support and troubleshooting.
Reviews/maintains employee records to ensure completeness, accuracy, and timeliness.
Process a variety of HR transactions in our HR systems, ensuring compliance and integrity throughout the system.
Create, manage, and update HR documentation on SharePoint sites.
Provide reporting and analysis support, audit, and compliance support.
Support organizational changes including acquisitions, restructuring, RIFs etc. with a specific focus on system related transaction processing and gathering data for mass changes, including position changes, and providing project and related preparation support to HRBPs.
Provide escalated support for HRBPs regarding business specific policy and process questions.
Provide support for annual HR processes including but not limited to engagement surveys, annual bonus payment, and annual performance reviews.
Assist in the design of processes, training materials, and knowledge articles related to the HR function.
Relevant HR experience.
Ability to work independently and adopt a proactive approach to resolving complex issues.
Strong customer service orientation
Continuous improvement mindset
Functional knowledge of Human Resource business processes including payroll, benefits, compensation, and employee relations preferred.
Strong oral and written communication skills, including the ability to communicate effectively with all levels of personnel with tact and diplomacy.
Excellent ability to maintain confidentiality.
Experience with Microsoft Excel and PowerPoint.
Experience with HRIS system preferred.
Education/Experience:
Required:
Minimum of 1 year working in HR capacity
Bachelor’s degree in HR or related field