Job Description
Position Description
FFAR seeks a Development Operations Manager to join the Development department during an exciting time in the organization’s history. This position plays an important role in managing development operations, analyzing reports and data, increasing individual giving and broadly supporting the creation of public-private partnerships.
This position manages the fundraising database, coordinates with multiple departments to facilitate incoming revenue to the organization and identifies opportunities to streamline operations. The Development Operations Manager oversees individual giving, including online fundraising.
*Please submit a Resume AND Cover Letter when applying for this role.*
Duties and Responsibilities
- Work in conjunction with the Chief Development Officer to identify and prioritize new initiatives and opportunities to increase department revenue and cross-departmental communications
- Develop and implement efficient internal processes to improve project management across the department
- Administer the fundraising database including maintenance and improvements
- Oversee development and finance activities including contributions and project agreements
- Manage FFAR’s online fundraising and other individual giving sources
- Work collaboratively with FFAR Communications, Program and Operational staff on events, partner outreach and related activities
- Supervise Development Associate including managing workflow, providing feedback, and evaluating performance
Qualifications
- Bachelor's degree
- Three to five years minimum of professional experience in non-profit development, operations management, and communications
- Demonstrated success in project management
- Comfortable managing multiple projects, priorities, and deadlines
- Proven experience using fundraising databases. Raisers Edge experience a plus
- Knowledge of Microsoft Office 365 suite required
- Strong writing, editing and proofreading skills with keen attention to detail
- Willingness to take the initiative and problem-solve
- Strong critical thinking, research, analytic, and organizational skills
- Ability to work both independently and cross-functionally with colleagues and across departments
- Ability to produce high-quality work
- Commitment to the highest standards of donor service and professionalism
- Highest levels of personal and professional integrity, along with a sense of humor
- Strong IT skills including Microsoft Word, Excel and PowerPoint
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