*This position can be remote within the US*

What we’re looking for…

We are seeking a dedicated and experienced individual to join our finance team as an Order-to-Cash and Revenue Recognition Manager. The role is responsible for managing the end-to-end order-to-cash process, ensuring compliance with revenue recognition guidelines under ASC 606, and managing accounts receivable using NetSuite. The ideal candidate will have a strong background in revenue accounting, extensive knowledge of ASC 606, and proficiency in NetSuite or similar ERP systems. This role has 2 direct reports.

What you’ll be doing…

Order-to-Cash Management:

• Manage the order-to-cash process, including order entry, invoicing, billing, collections, and cash application.
• Work closely with sales, operations, and customer service teams to streamline order processing and ensure timely and accurate invoicing.
• Monitor order backlog, shipments, and delivery schedules to facilitate accurate billing and revenue recognition.
• Collaborate with cross-functional teams to resolve order-related issues and optimize the order-to-cash cycle.
• Manage Salesforce to NetSuite integration.

2. Revenue Recognition:

• Ensure compliance with ASC 606 revenue recognition standards for all customer contracts and sales transactions.
• Review sales contracts and agreements to determine appropriate revenue recognition treatment.
• Utilize NetSuite Advanced Revenue Management module for automated revenue recognition
• Prepare memos and documentation supporting revenue recognition decisions
• Maintain Standalone Selling Price documentation

3. Accounts Receivable Management with NetSuite:

• Utilize NetSuite or similar ERP system to manage accounts receivable processes, including customer invoicing, collections, and credit management.
• Monitor accounts receivable aging and proactively follow up on past due accounts to ensure timely payment.
• Work closely with customers to resolve billing discrepancies and disputes in a timely manner.
• Generate and analyze accounts receivable reports to identify trends, variances, and opportunities for improvement.

4. System Optimization and Integration:

• Identify opportunities to optimize and streamline order-to-cash processes within NetSuite.
• Collaborate with IT and finance teams to implement system enhancements, integrations, and automation solutions to improve efficiency and accuracy.
• Provide training and support to users on NetSuite functionalities related to order-to-cash and revenue recognition.

Qualities you possess…

• Bachelor's degree in accounting, finance, or related field.
• CPA designation preferred.
• 5+ years of experience in revenue accounting, order-to-cash management, and accounts receivable.
• Deep understanding of ASC 606 revenue recognition standards and their application to various business scenarios.
• Proficiency in NetSuite or similar ERP systems.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and meet tight deadlines in a fast-paced environment.

Benefits & Perks

• A remote-first culture - work from home or come into the office, it's totally up to you.
• Comprehensive medical, dental and vision plans.
• 401(k) plan with employer match.
• Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
• Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
• 5-year Service Milestone Sabbatical.
• Paid parental leave.
• Generous employee referral bonus program.
• Pet insurance.
• HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.
• Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
• The opportunity to learn and develop from some of the best and brightest minds in the industry!

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying.

About ScienceLogic

ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation.

www.sciencelogic.com

#LI-Remote

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms. 

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy, while providing monetization for content creators, publishers and advertisers. 

In combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (opening soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and once a year, we host an all-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a hybrid culture that provides a unique dynamic of flexibility and belonging.

What you'll do

As a key member of our HR department, you will play a pivotal role in shaping our people strategies, ensuring compliance with labor laws, and driving operational excellence in a fast-growing tech environment.

Your day-to-day activities:

• Oversee the implementation and management of HRIS systems, ensuring accurate and efficient data management for all HR processes
• Develop and maintain compliance procedures, keeping abreast of labor laws and regulations to ensure adherence across the organization
• Streamline HR operations, including payroll processing and benefits management and administration, ensuring a solid foundation aligning with our vision of growth
• Lead benefits management initiatives for our US entities, including plan selection, enrollment and ongoing administration, to support the well-being of our employees
• Develop and implement HR strategies aligned with the company's growth objectives, fostering a culture of innovation, inclusion and excellence
• Collaborate with cross-functional teams to support the recruitment, onboarding, and offboarding processes, ensuring a seamless employee experience
• Provide guidance and support to managers and employees on HR-related matters
• Analyze HR data and metrics to identify trends and opportunities for continuous improvement, driving informed decision-making across the organization

What you bring to the table

• Bachelor's degree in Human Resources, Business Administration or a related field; or equivalent experience
• A minimum of 4  years of experience in Human Resources, with a focus on HRIS, compliance, labor law, payroll administration and benefits management
• Demonstrated leadership abilities, with a track record of driving HR initiatives and projects to successful outcomes
• Proven experience working in fast-growing tech organizations, with a deep understanding of the unique challenges and opportunities in this environment
• Strong knowledge of labor laws and regulations, with the ability to interpret and apply them effectively
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• SHRM-CP or SHRM-SCP certification preferred
• Payroll Management Certification preferred

What we offer

• Work remotely or from one of our offices —we trust you to find what works best for you 
• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Offsite team days and the annual summer company retreat

* Some benefits vary subject to the hiring location

Helpful links

• Monetization: https://eyeo.com/blog/acceptable-ads-evolution-feature-ecosystem
• eyeo in the news:https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus,https://gitlab.com/eyeo

Privacy Notice

eyeo is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms. 

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy, while providing monetization for content creators, publishers and advertisers. 

In combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and once a year, we host an all-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a hybrid culture that provides a unique dynamic of flexibility and belonging.

What you'll do

As a key member of our HR department, you will play a pivotal role in shaping our people strategies, ensuring compliance with labor laws, and driving operational excellence in a fast-growing tech environment.

Your day-to-day activities:

• Oversee the implementation and management of HRIS systems, ensuring accurate and efficient data management for all HR processes
• Develop and maintain compliance procedures, keeping abreast of labor laws and regulations to ensure adherence across the organization
• Streamline HR operations, including payroll processing and benefits management and administration, ensuring a solid foundation aligning with our vision of growth
• Lead benefits management initiatives for our US entities, including plan selection, enrollment and ongoing administration, to support the well-being of our employees
• Develop and implement HR strategies aligned with the company's growth objectives, fostering a culture of innovation, inclusion and excellence
• Collaborate with cross-functional teams to support the recruitment, onboarding, and offboarding processes, ensuring a seamless employee experience
• Provide guidance and support to managers and employees on HR-related matters
• Analyze HR data and metrics to identify trends and opportunities for continuous improvement, driving informed decision-making across the organization

What you bring to the table

• Bachelor's degree in Human Resources, Business Administration or a related field; or equivalent experience
• A minimum of 4  years of experience in Human Resources, with a focus on HRIS, compliance, labor law, payroll administration and benefits management
• Demonstrated leadership abilities, with a track record of driving HR initiatives and projects to successful outcomes
• Proven experience working in fast-growing tech organizations, with a deep understanding of the unique challenges and opportunities in this environment
• Strong knowledge of labor laws and regulations, with the ability to interpret and apply them effectively
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• SHRM-CP or SHRM-SCP certification preferred
• Payroll Management Certification preferred

What we offer

• Work remotely or from one of our offices —we trust you to find what works best for you 
• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Offsite team days and the annual summer company retreat

* Some benefits vary subject to the hiring location

Helpful links

• Monetization: https://eyeo.com/blog/acceptable-ads-evolution-feature-ecosystem
• eyeo in the news:https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus,https://gitlab.com/eyeo

Privacy Notice

eyeo is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms. 

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy, while providing monetization for content creators, publishers and advertisers. 

In combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and once a year, we host an all-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a hybrid culture that provides a unique dynamic of flexibility and belonging.

What you'll do

As a key member of our HR department, you will play a pivotal role in shaping our people strategies, ensuring compliance with labor laws, and driving operational excellence in a fast-growing tech environment.

Your day-to-day activities:

• Oversee the implementation and management of HRIS systems, ensuring accurate and efficient data management for all HR processes
• Develop and maintain compliance procedures, keeping abreast of labor laws and regulations to ensure adherence across the organization
• Streamline HR operations, including payroll processing and benefits management and administration, ensuring a solid foundation aligning with our vision of growth
• Lead benefits management initiatives for our US entities, including plan selection, enrollment and ongoing administration, to support the well-being of our employees
• Develop and implement HR strategies aligned with the company's growth objectives, fostering a culture of innovation, inclusion and excellence
• Collaborate with cross-functional teams to support the recruitment, onboarding, and offboarding processes, ensuring a seamless employee experience
• Provide guidance and support to managers and employees on HR-related matters
• Analyze HR data and metrics to identify trends and opportunities for continuous improvement, driving informed decision-making across the organization

What you bring to the table

• Bachelor's degree in Human Resources, Business Administration or a related field; or equivalent experience
• A minimum of 4  years of experience in Human Resources, with a focus on HRIS, compliance, labor law, payroll administration and benefits management
• Demonstrated leadership abilities, with a track record of driving HR initiatives and projects to successful outcomes
• Proven experience working in fast-growing tech organizations, with a deep understanding of the unique challenges and opportunities in this environment
• Strong knowledge of labor laws and regulations, with the ability to interpret and apply them effectively
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• SHRM-CP or SHRM-SCP certification preferred
• Payroll Management Certification preferred

What we offer

• Work remotely or from one of our offices —we trust you to find what works best for you 
• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Offsite team days and the annual summer company retreat

* Some benefits vary subject to the hiring location

Helpful links

• Monetization: https://eyeo.com/blog/acceptable-ads-evolution-feature-ecosystem
• eyeo in the news:https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus,https://gitlab.com/eyeo

Privacy Notice

eyeo is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms. 

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy, while providing monetization for content creators, publishers and advertisers. 

In combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and once a year, we host an all-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a hybrid culture that provides a unique dynamic of flexibility and belonging.

What you'll do

As a key member of our HR department, you will play a pivotal role in shaping our people strategies, ensuring compliance with labor laws, and driving operational excellence in a fast-growing tech environment.

Your day-to-day activities:

• Oversee the implementation and management of HRIS systems, ensuring accurate and efficient data management for all HR processes
• Develop and maintain compliance procedures, keeping abreast of labor laws and regulations to ensure adherence across the organization
• Streamline HR operations, including payroll processing and benefits management and administration, ensuring a solid foundation aligning with our vision of growth
• Lead benefits management initiatives for our US entities, including plan selection, enrollment and ongoing administration, to support the well-being of our employees
• Develop and implement HR strategies aligned with the company's growth objectives, fostering a culture of innovation, inclusion and excellence
• Collaborate with cross-functional teams to support the recruitment, onboarding, and offboarding processes, ensuring a seamless employee experience
• Provide guidance and support to managers and employees on HR-related matters
• Analyze HR data and metrics to identify trends and opportunities for continuous improvement, driving informed decision-making across the organization

What you bring to the table

• Bachelor's degree in Human Resources, Business Administration or a related field; or equivalent experience
• A minimum of 4  years of experience in Human Resources, with a focus on HRIS, compliance, labor law, payroll administration and benefits management
• Demonstrated leadership abilities, with a track record of driving HR initiatives and projects to successful outcomes
• Proven experience working in fast-growing tech organizations, with a deep understanding of the unique challenges and opportunities in this environment
• Strong knowledge of labor laws and regulations, with the ability to interpret and apply them effectively
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• SHRM-CP or SHRM-SCP certification preferred
• Payroll Management Certification preferred

What we offer

• Work remotely or from one of our offices —we trust you to find what works best for you 
• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Offsite team days and the annual summer company retreat

* Some benefits vary subject to the hiring location

Helpful links

• Monetization: https://eyeo.com/blog/acceptable-ads-evolution-feature-ecosystem
• eyeo in the news:https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus,https://gitlab.com/eyeo

Privacy Notice

eyeo is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

Get to know us

At eyeo, we transform the internet into a trusted, sustainable and accessible place where users regain control over their experience, content creators and publishers are rewarded for their content, and advertisers and consumers can connect on mutually agreed terms. 

eyeo’s market-leading ad-filtering technology powers products like Adblock Plus and AdBlock as well as technical integrations for popular browsers. Our solutions empower users to control their online experience and privacy, while providing monetization for content creators, publishers and advertisers. 

In combining our partnerships and our subsidiary products, our technology reaches 350 million monthly active users worldwide.

eyeo is a global employer of over 300 people working remotely in more than 30 countries (predominantly North America and Europe) with our HQ in Berlin and small offices in Cologne, Toronto and NYC (planned soon).

How we work

eyeo has colleagues based all over the world. We love our diversity and take great pride in our company culture. We practice an independent, remote workstyle with work distributed in cross-functional matrix teams that span predominantly EST and CET time zones. If working remotely isn’t for you, we also have a large office in Berlin and soon in NYC that you can choose to work from. We meet twice a year as a team and once a year, we host an all-company retreat, our Summer Week. By enabling remote work and in-person sessions, we have built a hybrid culture that provides a unique dynamic of flexibility and belonging.

What you'll do

As a key member of our HR department, you will play a pivotal role in shaping our people strategies, ensuring compliance with labor laws, and driving operational excellence in a fast-growing tech environment.

Your day-to-day activities:

• Oversee the implementation and management of HRIS systems, ensuring accurate and efficient data management for all HR processes
• Develop and maintain compliance procedures, keeping abreast of labor laws and regulations to ensure adherence across the organization
• Streamline HR operations, including payroll processing and benefits management and administration, ensuring a solid foundation aligning with our vision of growth
• Lead benefits management initiatives for our US entities, including plan selection, enrollment and ongoing administration, to support the well-being of our employees
• Develop and implement HR strategies aligned with the company's growth objectives, fostering a culture of innovation, inclusion and excellence
• Collaborate with cross-functional teams to support the recruitment, onboarding, and offboarding processes, ensuring a seamless employee experience
• Provide guidance and support to managers and employees on HR-related matters
• Analyze HR data and metrics to identify trends and opportunities for continuous improvement, driving informed decision-making across the organization

What you bring to the table

• Bachelor's degree in Human Resources, Business Administration or a related field; or equivalent experience
• A minimum of 4  years of experience in Human Resources, with a focus on HRIS, compliance, labor law, payroll administration and benefits management
• Demonstrated leadership abilities, with a track record of driving HR initiatives and projects to successful outcomes
• Proven experience working in fast-growing tech organizations, with a deep understanding of the unique challenges and opportunities in this environment
• Strong knowledge of labor laws and regulations, with the ability to interpret and apply them effectively
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization
• Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• SHRM-CP or SHRM-SCP certification preferred
• Payroll Management Certification preferred

What we offer

• Work remotely or from one of our offices —we trust you to find what works best for you 
• Full package of benefits (health insurance, choice of hardware, paid vacation days, professional development and relocation budget, sabbatical leave, etc.)
• Offsite team days and the annual summer company retreat

* Some benefits vary subject to the hiring location

Helpful links

• Monetization: https://eyeo.com/blog/acceptable-ads-evolution-feature-ecosystem
• eyeo in the news:https://eyeo.com/press/
• Blog updates: https://eyeo.com/blog/
• Life at eyeo: https://eyeo.com/careers/working-at-eyeo
• The team at eyeo: https://eyeo.com/team
• Open Source repository: https://github.com/adblockplus,https://gitlab.com/eyeo

Privacy Notice

eyeo is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. When you apply, you’ll be automatically forwarded to our recruitment platform operated by an external service provider called Greenhouse (seated in the US). Greenhouse collects some information on its website, such as anonymous usage statistics, by using cookies, server logs, and other similar technology. For more information, please refer to Greenhouse’s Privacy Policy. All documents and information provided by you are stored with Greenhouse. In order to ensure an adequate level of data protection, eyeo and Greenhouse have entered into the EU Standard Contractual Clauses (“processors”) - Commission Decision C(2010)593. You can request a copy of this by contacting us at privacy[at]eyeo.com. If you don’t want your data forwarded to Greenhouse, please do not apply. For detailed and further information, please refer to our Privacy Policy at https://eyeo.com/en/privacy.

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Strategic Solution Engineer - Proof of Value

Why We Have This Role

The focus of our Strategic Solution Engineer (POV) is to showcase and drive business value demonstrations of our platform for customers. The POV Engineer will partner and work with the Heads of Solutions Engineering to execute on use case specific sales strategy and product innovation application of the platform. In addition,  they will assist in internal initiatives for sales enablement, cross functional alignment, and strategy adoption amongst field SEs. 

We are looking for creative thinkers and leaders who encourage collaboration and innovation within the team and across the company. The POV SE will manage their own quota and closely partner with Field Sales, Customer Success, Product Management, Product Marketing, and Professional Services to communicate market requirements, improve our value proposition, and make our customers successful.

How You’ll Find Success

This position is to be a Strategic Solution Engineer for a Global Proof of Value team. As a Strategic Solution Engineer you will be responsible to:

• Lead, mentor, and partner internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals. 
• Refine and scale core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts.
• Provide presales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction. 
• Develop and deliver high-quality Qualtrics presentations and product demonstrations.
• Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions.
• Effectively consult with management of customer organizations.
• Participates in sales planning and business development activities.
• Present and articulate Qualtrics product's strengths, relative to competitors.

How You’ll Grow

• Career Action Planning with Manager
• Qmobility (internal transfers)

 Things You’ll Do

• Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers
• Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation is, and on-going sales consultation
• Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise. 
• Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, whitepapers, one sheets, webinars) etc.
• Build working knowledge of competing products and how to technically sell against them
• Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products.
• Become an expert in Qualtrics XM Platform and other Qualtrics products

What We’re Looking For On Your Resume

• Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software
• Proven experience selling to C/VP level buyers and demonstrable win/close strategies
• Experience in analysis of business solutions in a variety of industries – Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus.
• Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts

• Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
• Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques.
• Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories
• Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
• Legally authorized to work in United States
• Travel required (Up to 25%)

Bonus Qualifications

• Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support
• Bachelor’s Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science

What You Should Know About This Team

The Qualtrics Solution Engineers team is known for its collaborative spirit, a strong desire to learn, and, most importantly, to positively impact the lives of our customers. Our mission is to support the sales team and Qualtrics in general in achieving their sales targets by conveying confidence to the customer and demonstrating the value of our technology. No challenge is too small for us, and often creativity is our best tool at work. We are a dynamic team that feels very comfortable in constantly changing environments.

Our Team’s Favorite Perks and Benefits

• Qualtrics Experience Program -  $1,800 gross per calendar year for an experience of your choosing (eligible after a year) - Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
• Wellness reimbursement - up to the value of $300per quarter can be reimbursed for a variety of wellness activities

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

About the team

We are seeking a highly skilled Infrastructure Engineer with expertise in Cloud Computing on AWS, running workloads in Kubernetes, and a focus on ML Ops and other Data Engineering workloads. This is a challenging and exciting opportunity for a highly motivated and skilled Infrastructure Engineer to join our team and work on cutting-edge technologies as we build self-serving data platforms. The ideal candidate will have a solid foundation in cloud infrastructure, containerization, and automation, as well as experience in designing, deploying, and maintaining complex systems. Additionally, proficiency in data engineering, machine learning, and data pipelines will be essential for success in this role. If you are passionate about cloud computing, Kubernetes, and ML Ops or other data engineering workloads, we encourage you to apply.

What you’ll do

• Assist in designing, deploying, and maintaining cloud infrastructure on AWS
• Contribute to the management and optimization of Kubernetes clusters for running workloads
• Participate in the development and maintenance of CI/CD pipelines for deploying applications
• Contribute to the development and maintenance of data pipelines for ML Ops or other data engineering workloads
• Collaborate with senior engineers, data scientists, and engineers to support the design and deployment of ML models
• Assist in monitoring and troubleshooting system performance and availability
• Contribute to the automation of infrastructure and application deployments
• Stay informed about emerging technologies and industry trends

Who you are

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in cloud computing on AWS
• 1+ years of experience in Kubernetes and container orchestration
• Exposure to ML Ops or other data engineering workloads 
• Experience building or maintaining data or ML deployment pipelines in a cloud environment 
• Proficiency in object oriented design principles (Python and Go preferred)
• Basic experience in automation and infrastructure as code
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration skills
• Strong understanding of complex distributed systems
• Experience with monitoring and alerting systems

Preferred Qualifications

• Master's degree in Computer Science or related field
• AWS/Kubernetes certification (preferred but not required)
• Experience using Terraform, Docker or other containerization technologies, Helm, data visualization and dashboarding tools, or other infrastructure as code tools

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Compensation & Benefits

• The salary band for this position ranges from $110,000 - $175,000, commensurate with experience and performance. Compensation may vary based on factors such as cost of living
• This position will be eligible for a competitive year end performance bonus & equity package
• Full medical, dental, vision package to fit your needs 
• Flexible vacation policy; work hard and take time when you need it 
• Pet discount plans & retirement plan with company match (401K) 
• The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 

#LI-Remote

About the role

Join our team as a Sales Operations Specialist and become a key player in managing the day-to-day operations of prospect distribution for our Leads Sales teams. This impactful role requires meticulous attention to detail and the ability to follow our standard operating procedures precisely. Ideal candidates will not only excel in managing tasks but also handle errors and exceptions with ease, minimizing the need for escalation. Additionally, this role offers exciting growth opportunities to take on more prospect distribution workflows as you ramp up, ensuring a rewarding and dynamic career path.

This position requires candidates to be available to work on Sundays as part of their weekly schedule.

What you’ll do

• Manage day-to-day prospect distribution for Leads sales teams
• Manually execute steps in our standard operating model with high accuracy
• Identify and resolve process exceptions with minimal supervision
• Correspond promptly to inbound emails and queries from the Sales floor regarding prospect distribution issues or discrepancies
• Contribute to the design and implementation of Sales Operations procedures aimed at enhancing future prospect distribution strategies
• Work in Excel and pull reports SQL 

Who you are

• Bachelor's degree required
• Availability to work on Sundays as part of your weekly schedule required
• Detail-oriented and process-focused with the ability to replicate them efficiently
• Ability to stay highly organized with an emphasis on accuracy and timeliness
• Empathy towards Sales representatives and Sales leaders, with a knack for solving problems and answering questions
• Excellent communication skills. Ability to effectively and professionally communicate with all levels of the sales teams through email, slack, zoom or phone calls
• Intermediate proficiency in Microsoft Excel / Google Sheets (such as running macros)
• Demonstrated ability to adapt to and drive process improvements effectively

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Compensation & Benefits

• The salary band for this position ranges$44,000 - $60,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living. 
• This position will be eligible for a competitive year end performance bonus & equity package. 
• Full medical, dental, vision package to fit your needs 
• Flexible vacation policy; work hard and take time when you need it 
• Pet discount plans & retirement plan with company match (401K) 
• The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 

#LI-Remote

WHAT YOU’LL DO

Join our dynamic team dedicated to revolutionizing data analytics and products for impactful decision-making at Braze. We collaboratively shape data strategies, optimizing analytics practices to drive business growth and enhance customer experiences.

• Lead the design, implementation, and monitoring of scalable data models of Snowflake data warehouses to support AI-driven enrichment and metrics-based analytics.
• Dive deep into product understanding, AI roadmap, data app architecture, and data flow to develop innovative solutions that drive customer engagement and retention.
• Guide data scientists and engineers on best practices for AI model development, deployment, and monitoring.
• Expertly design and implement data products using techniques such as embeddings, vector databases, RAG, data APIs, natural language processing, and LLMs.
• Embrace a passion for data cataloging, metadata management, and adherence to data governance principles.
• Excel in advanced SQL with proficiency in window functions, complex aggregations, and query optimization techniques for big-data data marts using dbt.
• Collaborate effectively with cross-functional teams including engineering, product management, sales, marketing, and customer success to deliver value adding insights and solutions.

WHO YOU ARE

The ideal candidate for this role possesses:

• 5+ years of hands-on experience in cloud data warehouses and developing AI/ML systems, preferably in a customer-facing environment.
• Proven expertise in advanced SQL, statistical analysis, and AI training techniques.
• A track record of leading impactful projects from conception to deployment.
• Effective collaboration skills with cross-functional teams and stakeholders.
• In-depth understanding of technical architecture and data flow in a cloud-based environment.
• Ability to mentor and guide junior team members on best practices for requirements gathering, development, and deployment.
• Proficiency in scalable data model design and data model optimization.
• Passion for building AI-driven solutions that enhance customer experiences and drive business growth.
• Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.
• Enthusiasm for AI frameworks and tools such as TensorFlow, PyTorch, Llama Index, and Scikit-learn.
• Expertise in deploying and managing data and AI models in production environments.
• Dedication to applying data governance principles and ensuring compliance with industry regulations.

#LI-REMOTE

Overview

About the Role - We are looking for a Conversation Designer who is passionate about developing and improving the customer experience across chatbots, voice, and other automated channels. You’ll solve complex interaction issues for multiple customer and business users engaging with Care across conversational UI channels.

About the Team -Our CX team provides high quality care to our customer, shopper, and retailer communities. We are at the center of innovation in our organization, and work with a lot of cross-functional partners to move initiatives forward. 

About the Job 

• Craft high-level and detailed conversational scripts to effectively communicate chat and voice interaction
• Build and implement solutions utilizing generative AI 
• Leverage customer data to identify pain points and opportunities to improve experiences
• Participate in peer reviews of content created by other team members
• Document consumable insights to inform changes/additions to IVA flows and socialize with key stakeholders and executive audiences
• Work with our Process, Legal, Product, Brand, and Engineering teams to identify and manage customer experience gaps and improvements
• Conduct user acceptance testing regularly to ensure conversations and platforms are performing as expected
• Develop and foster relationships across partnered teams to optimize delivery of solutions for customers
• Build a deep understanding of the Instacart platform, culture, audiences, and processes

About You

Minimum Qualifications

• Bachelor's degree in Human-Computer Interaction, UX writing, technical writing, information technology, communications technology, or related discipline
• Solid writing and editing skills
• Proven ability to author supportive and engaging content for Conversational channels
• Ability to  match brand voice, tone, business requirements, and goals
• Demonstrated skill in simplifying technical content for user understanding
• Strong technical aptitude - comfortable learning any software product
• Technical knowledge of the fundamentals of conversation, e.g. Cooperative Principle, turn-taking, cognitive load, pragmatics

Preferred Qualifications

• Experience with Conversation Designer, Dialogflow, Solvvy, Forethought, or other CUI and VUI authoring tools 
• Experience with generative AI principles
• Knowledgeable about linguistic norms of speech, writing, conversation, and communication
• Understanding of and appreciation for best-in-class customer experience
• Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
• Flexible and self-motivator mindset - ready to move fast and adapt continuously to a rapidly scaling culture, and own the work you do

No Agency Submissions Accepted.

Customer Experience Marketing Manager 

What We Are About:  

The Customer Experience Marketing team at Illumio focuses on creating exceptional experiences and empowering customers on their Zero Trust Segmentation journey. We do this by developing customer-centric programs that drive adoption, retention, and growth throughout the customer lifecycle. Using data-driven strategies and campaigns, we personalize experiences for our customers, building lasting relationships and establishing Illumio as a trusted partner. As a critical member of the Product and Customer Marketing team, you will help support the efforts central to improving the customer experience and ensuring Illumio customers succeed with Illumio.  

As a Customer Experience Marketing Manager, you willbe responsible for managing theend-to-end customer engagement strategy andgrowing ourcommunityof customers. Your role includes growing international awareness of our services and products through various digital channelscentered around our community platform, including email,webinars, and writtencontent. As part of the larger Product Marketing team, you will collaborate with a cross-functional team acrossMarketing,Sales, Customer Success, Product Management and more to create and execute programs that drive faster time to value, increase product adoption,and supportcustomer expansion and retention. The ideal candidate should be proactive, action-oriented with a strong ownership mentality, creativity, and excellent communication skills.   

What You Will Accomplish:  

• Customer landscape: understand Illumio’s customer profile across segments, products, and personas to develop and execute programs that align to the overall corporate goals to build awareness, generate pipeline, acceleration adoption, and drive advocacy. 

• Develop and deliver strategic, targeted upsell and cross-sell programs in partnership with Customer Success and Marketing. 

• Establish gamification, loyalty programs, and standardize a global user group program. 

• Partner with Customer Success to develop and automate a personalized customer onboarding journey. 

• Enablement: developpost-sales supportmaterials and communicate the value to Illumio sellers. 

•  Collaborate with senior stakeholders to develop new initiatives and customer-centric assets, such as campaigns, playbooks, written collateral, presentations, and announcements that drive loyalty andadoption.  

• Content creation: curate content forIllumio executive champions and technical users – includingonboarding guides,business outcomes, ROI, and best practices.  

• Define and track KPIs and success metrics for customer experience programs, understanding both quantitatively and qualitatively what works anddoesn’tand evolving programs based on the needs of our customers.  

• Represent thecustomervoice and experience in GTM planning. 

What You Will Bring:   

• 5-7years of marketing experience in customer experience, customer marketing or product marketing roles.

   

• Experience driving customer-centric programs with a passion for delivering exceptional customer experiences. 

• Strong organizational, prioritization, project management and time management ability with a deadline focus. 

• Emotional intelligence to navigate ambiguity, take initiative and work collaboratively to deliver insights, provide solutions to challenges and recommendations based on analysis. 

• Strong right-brain andleft-brainbalance — analyticalandcreative – to drive action and impact.  

• Demonstrated successofleading projects, managingupsell/cross-sell programs,and driving user engagement activities.  

• Excellent communication and collaboration skills, with the ability to work effectively across teams. 

• Proactive and driven to solve problems and find innovative solutions. 

• Demonstrated problem solving ability and attention to detail to deliver high quality output. 

Who We Are  

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.   

 Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated tocreating and maintaining a diverse culture and emphasizing inclusionand belonging.  

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$136,000 - $149,000 USD 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI-REMOTE

Enterprises are modernizing data platforms and processes at a growing rate, to meet the demands of their customers.  A majority of this journey requires not just technical expertise but also the ability to drive predictability, and manage complexity.  Snowflake’s Professional Services Organization offers our customers a market-leading set of technical capabilities as well as best practices for modernization based on experienced leadership.  

In order to meet this need, the Snowflake Professional Services and Training (PS&T) organization has created an incubation team in Workload Services (WLS).  The WLS team is tasked with bringing new  solutions and service offerings to market. Areas of focus include migrations and modernization, data applications, data clean rooms, and data science. This role may work on projects across any combination of these functions.

As a Delivery Manager in our Workload Services team, you will use your exceptional customer management and risk mitigation skills to ensure successful project outcomes. This role requires a combination of expertise across project management, issue management, people management, and schedule management.

KEY RESPONSIBILITIES:

• Manage client projects through proactive and effective communication related to status, issues, risks, and project outcomes
• Lead meetings and document actions, risks, open items
• Engage strategically with clients to ensure that project objectives, business case, and other key items are met - viewed as a key customer advisor
• Coordinate development of technical strategy/approach/implementation plan for Snowflake and partner resources 
• Determine areas for process improvements within both the client and Snowflake
• Manage resources to ensure utilization and revenue targets for projects are met 

OUR IDEAL DELIVERY MANAGER WILL HAVE:

• Bachelor's degree in a technical discipline or equivalent practical experience
• 8+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects
• An understanding of deployment methodologies and when to apply waterfall, Agile, or a hybrid method
• Ability to anticipate project roadblocks and have mitigation plans in-hand
• Experience in the Data Warehousing, Business Intelligence, AI/ML, application modernization, or Cloud projects
• Proven track-record of results with multi-party, multi-year digital transformation engagements 
• Proven ability to communicate and translate effectively across multiple groups from design and engineering to client executives and technical leaders
• Strong organizational skills, ability to work independently and manage multiple projects simultaneously
• Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations 
• Ability and flexibility to travel to work with customers on-site up to 25% of the time

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.