Ability to travel Remote Jobs

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12d

Senior Optical SME Lead

Ability to travel10 years of experienceDesign

Competitive Range Solutions, LLC is hiring a Remote Senior Optical SME Lead

Job Title: Senior Subject Matter Expert (Optical)

Employment Type: W2

Location: Fort Meade, MD and/or remote; Location may vary

Job Description:

Competitive Range works in partnership with the government to plan and deploy complex, IT-enabled and mission essential capabilities. It is our goal at Competitive Range to help you develop and expand your professional capabilities while working on challenging, interesting projects in a collaborative, congenial environment.

Competitive Range Solutions requires the expertise of a Senior Subject Matter Expert (Optical) talented person to lead Optical Telecommunication efforts supporting Federal Defense customers, under the direction of Senior and Executive management. The candidate must reference their ability and experience in working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team.

The Senior Subject Matter Expert (Optical) shall lead efforts pertaining to successful installation, turn-up, testing, and activation of telecommunication equipment with an emphasis on optical hardware and related components. This includes assignment of, and review of work specific to one or more locations supported by one or more Optical Installation Teams, ensuring completion of assigned projects or activities, and providing training or assistance as needed. No supervision is required to complete multiple, concurrent, or consecutive large installation efforts.

The Senior Subject Matter Expert (Optical) provides or leads in-depth analyses for translating customer unified capabilities needs into the design of networks for Optical, Circuit Switched and IP networks that support Telecommunications for classified Defense Networks which include Real Time Services such as voice and video converged with data applications end-to-end. This key resource applies extensive knowledge in at least one of the following areas to provide original and innovative solutions:

1) network architecture

2) network interoperability, network interfaces, and network protocols

3) transport technology

4) business organizational alignment, business process development and business case development

5) network testing

6) security

7) reliability

8) prototyping and development of network solution

9) communications focused software engineering or software development.

The SME candidate directs, designs, and develops network architecture plans, security, reliability, and business continuity plans, implementation or cutover plans, integration plans, and interoperability plans based for Optical networks within Federal Defense classified networks. Provides high-level strategic business consultation including organizational alignment, business process development and business case development. Provides active leadership in defining and pursuing innovative research and development projects of exceptional complexity, requiring considerable originality and ingenuity. Supervises multiple teams of specialty engineers working on highly complex network architecture and technology development & assessment projects.

The SME Candidate will possess in-depth knowledge specific to task requirements and in multiple areas of optical technologies and network infrastructures and will have demonstrated technical leadership and in-depth analysis capability in at least one of the following areas:

1) network architecture

2) network interoperability, network interfaces and network protocols

3) transport technology

4) business organizational alignment, business process development and business case development

5) network testing

6) security

7) reliability

8) prototyping and development of network solutions

9) communications focused software engineering or software development.

Capable of independent original work on specific tasks associated with one or more knowledge areas identified above.

Tasks shall include:

  • Infrastructure installation and de-installation
    • Racks
  • Ironwork (ladder rack, subfloor infrastructure)
  • Cable management
    • Fiber & copper management systems (i.e. Panduit raceway, Fiber Management Systems (FMS))
  • DC Power cable (determining path, wax cord lacing)
  • Cable Terminations, cleaning and testing
    • RJ45
  • Coaxial/BNC
  • Wire wrap
  • Fiber Optic Cable (light levels, scoping)
  • Grounding
    • HTAP
  • Equipment
  • Documentation Responsibilities
    • Use of Microsoft Office suite of products for:
  • Requirements review and comprehension
  • Redlining
  • Reporting
    • Daily Status Report (DSR) submission
  • Site Completion Report (SCR) submission
  • Survey Reports
  • Installation of cabling DC power distribution systems
  • Basic configuration and provisioning of equipment
    • DCN Suite
  • Crypto
  • IP
  • MSPP
  • MPLS
  • Advanced configuration and provisioning of DWDM equipment
    • Ciena 6500 SDN
  • Ciena 6500 ILA alarm clearing
  • Conduct Ground Testing
  • Perform and report on fiber quality assessment both in-house and cross-base to include OPM and ORL readings
  • Conduct Bit Error Rate Testing (BERT)
  • Conduct Optical Testing
    • Fiber optic characterization
      • Optical Time Domain Reflectometer (OTDR)
    • Polarization Mode Dispersion (PMD)
    • Chromatic Dispersion (CD)
      • Review results, identify issues and provide recommended solution
    • Consolidate data and generate detailed reporting and analysis

Qualifications/Experience:

  • At least 10 years of experience leading technical efforts within an Optical Network environment required.
  • At least eight years of experience in the installation, turn-up, testing, activation, maintenance, repair or construction of various types of telecommunications or other electronic equipment or an equivalent combination of education and experience, substituting completion of an accredited vocational or technical curriculum in telecommunications or a related discipline for the required or an equivalent combination of education and experience
  • At least four years of experience is required specific to Ciena DWDM optical platforms
  • Experience supporting DISA’s networks is desired
  • Demonstrated experience in advanced optical systems to include Ciena platforms such as 6500 ‘S’ shelves and RLS.
  • Communicate with supporting personnel such as Node Site Coordinators, facility technicians, site security personnel, etc.
  • Working Knowledge Microsoft Office Tools; specifically, Visio and Excel
  • Excellent communication, effective leadership and interpersonal skills
  • Must be a US Citizen
  • Minimum SECRET clearance required; and be eligible for a Top-Secret clearance

Physical Demands

  • Ability to type, communicate via telephone and sit for extended periods of time.
  • Ability to travel (20%-60%) via automobile and airplane with other team members to meet program requirements; as needed
  • Ability to set up and ascend/descend ladders as necessary to reach overhead cabling and components undergoing installation or deinstallation.
  • Ability to get down under sub-flooring as required to reach components and cabling
  • Ability to lift at least 50 lbs

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12d

Consulting Manager, Treasury

ClearsultingCharlotte, NC Remote
Ability to travel

Clearsulting is hiring a Remote Consulting Manager, Treasury

Role:

Consulting Manager, Treasury

Location:

Clearsulting is headquartered in Cleveland, OH, with additional offices located in Chicago, IL; Columbus, OH; and Dallas, TX. Other cities are also welcome remotely.

Summary:

As a Consulting Manager within Treasury, you will architect solutions for projects within Clearsulting’s Treasury portfolio, including Kyriba implementations and optimizations, Treasury department assessments, and Treasury Management System selections. You will lead trainings and ensure quality of delivery and all deliverables, including process documentation and UAT scripts. You will also bring provide coaching and mentorship to the Treasury team’s senior analysts and analysts.

At Clearsulting we firmly believe in our culture and follow our five Core Values: GRIT., Growth Mindset, Joy, Accountability, and Teamwork. We have been nationally recognized for our culture, firm leadership, and innovation, and we are honored to have received the following awards and recognition:

  • Fortune’s Best Workplaces in Consulting (2022, 2023)
  • 'Great Place to Work' Certified (2022-2024)
  • 'Consulting's Fastest Growing Firms' - Consulting Magazine (2022)
  • Inc. 5000 Fastest-Growing Private Companies in America (2020-2023)
  • #4 “Fastest Growing Consulting Firm” – Consulting Magazine (2020)

    Responsibilities and Required Skills:

    • Oversee large portfolio of Kyriba projects, ensuring quality and implementing solutions as needed
    • Build and maintain relationships with stakeholders, addressing escalations autonomously and identifying additional opportunities within Treasury and/or Clearsulting
    • Participate in full sales cycle, including scoping, pricing, preparing presentation, and delivering presentation
    • Ensure high standards across all deliverables, from both technical
    • Maintain utilization rate of 70%
    • Drive strategy to improve delivery and sales outcomes
    • Provide TMS subject-matter expertise to client engagements, involving assessment, treasury process transformation, vendor selections, and TMS implementations
    • Assist in driving full scope of system implementation activities, including gathering functional and technical requirements, designing solution, building interfaces and systems, completing testing cycles, delivering training, and deploying the final product
    • Lead configurations, train clients on technical solutions, and ensure quality of delivery and all deliverables, including process documentation and UAT scripts
    • Prioritize and manage multiple projects and tasks while setting stakeholder expectations and meeting deadlines
    • Consistently follow all firm policies and guidance

    Qualifications and Desired Skills:

    • 2+ years of Kyriba or TMS implementation experience; CTP is a plus
    • At least 2 Kyriba certifications (other TMS experience considered)
    • Demonstrable experience driving exceptional customer satisfaction
    • Strong project management experience including workplan creation and updates, milestone tracking, risk management, status updates, change management, engagement economics (profitability), and communications
    • Excellent written and verbal communication skills; can clearly convey complex business concepts to project stakeholders
    • Effective organizational skills and ability to manage multiple and competing priorities
    • Ability to maintain and enhance the Clearsulting culture – build meaningful relationships with clients and colleagues and demonstrate the Clearsulting Core Values each day
    • Eligibility to work in the United States
    • Willingness and ability to travel, as needed

    Benefits:

    We want to cultivate a thriving culture and company—and we know that your health and well-being matter. We offer a benefits package and perks for our team members that include:

    • Medical, dental, and vision coverage
    • Unlimited PTO
    • Paid parental leave
    • Retirement plans
    • Flexible work environment
    • Cell phone reimbursement
    • Access to mental health apps
    • Life insurance and disability coverage
    • Opportunities for ad hoc bonuses

    #LI-NB1 #LI-Remote

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    12d

    Senior Sales Engineer Brazil

    ImpervaRemote, Sao Paulo, Brazil
    Ability to travelsqloracleDesignmongodbazure.netkuberneteslinuxpythonAWSPHP

    Imperva is hiring a Remote Senior Sales Engineer Brazil

    Imperva, pioneering the third pillar of enterprise security, fills the gaps in endpoint and network security by directly protecting high-value applications and data assets in physical and virtual data centers. With an integrated security platform built specifically for modern threats, Imperva data center security provides the visibility and control needed to neutralize attack, theft, and fraud from inside and outside; to mitigate risk; and to streamline compliance. 



    In this key sales position, the Senior Sales Engineer will be responsible to sell all Imperva Solutions and Services, by interacting with assigned accounts that are either existing customers or prospects within the assigned geographic territory and working with the partner ecosystem to grow their ability and GTM, as well as directly engaging in the opportunities being worked by the partners. They will apply a broad knowledge of the organization's services, products, and marketing techniques to develop large opportunities and close sales, and enable partners. This highly visible and impactful role will work in tandem with an Account Executive and channel partners to successfully develop and service all customers or prospects within their respective geography/territory. 



    We are looking to hire a Sr. Sales Engineer to be based in Brazil.

     


    Responsibilities: 

     

    • Participate in sales conference calls and prospect visits, providing product demonstrations in person and via WebEx/Zoom/Teams, and working with prospects at both a technical and business level to show how Imperva’s solutions can provide value to them.
    • Possess demonstrable skills in customer-centric selling and a proven track record using it to help drive revenue.
    • Participate as a technical resource at trade shows and conferences, when needed.
    • Work independently and as a vital member of a sales team.
    • Work with the sales team to strategize on sales approaches to develop business.
    • Ensure successful on-site product evaluations and post sale installations when necessary.
    • Manage the Regional Account customer base on their technical needs.
    • Plan, manage and execute customer product pilots.
    • Directly support the sales process with partner SEs and partner generated opportunities
    • Engage with technical support and escalations inside Imperva when necessary to expedite critical incidents and support key customers or partners with the intent of reaching a faster resolution.
    • Jointly design, agree and execute commercial strategy with the Imperva Account Executive or Executives assigned to the same region.

    Qualifications: 

     

    • BS degree in Computer Science or related field
    • 8+ years of experience in network security, development, pre-sales engineering, or real world use of database and/or web application solutions; preferably with 5+ of these as a sales engineer and experience working in a start-up and vendor environment
    • Possess a solid understanding of web applications, database, security, and auditing environments
    • Knowledge in databases (Oracle, MS SQL, Sybase, DB2)
    • Knowledge in big-data repositories (MongoDB, Hadoop, etc) – an advantage
    • Knowledge in application development (ASP, .NET, PHP, JSP, NodeJS, Python)
    • Knowledge in scripting (Python, Bash)
    • Knowledge about APIs, REST, SOAP
    • Knowledge in DNS protocol and service – an advantage
    • Experience with Linux
    • Deep knowledge of TCP/IP, HTTP, Load balancers, proxies and firewalls
    • Knowledge in BGP, edge routing, SFlow – an advantage
    • Knowledge in SSL, TLS, cryptography and certificates
    • Knowledge about containers, Kubernetes and service mesh - an advantage
    • Cloud provider certification (AWS, Azure, GCP) - an advantage
    • Compliance standards knowledge (PCI, SOX, HIPAA) – an advantage
    • Able to effectively present technical material to small and large groups
    • Experience with Network or Application Firewalls and/or IDS/IPS - an advantage
    • Excellent time management, multi-tasking, and prioritization skills.
    • Excellent written, oral communication and strong interpersonal, organizational and presentation skills
    • Ability to travel domestically and overseas
    • English fluency are required. Desired Spanish.

     

    About Imperva: 

    Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter. 



    #LI-VL1
    #LI-Remote 
     

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    12d

    Field Service Engineer - Aesthetic, Medical & Dental Lasers (New England)

    FotonaRemote
    Bachelor's degreeAbility to travelc++

    Fotona is hiring a Remote Field Service Engineer - Aesthetic, Medical & Dental Lasers (New England)

    Field Service Engineer - Aesthetic, Medical & Dental Lasers (New England) - Fotona - Career PageSee more jobs at Fotona

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    13d

    Lead Electrical Engineer

    Chinook SystemsArlington, VA Remote
    Ability to travelDesignmobile

    Chinook Systems is hiring a Remote Lead Electrical Engineer

    Who is Chinook?

    Chinook works with key building stakeholders to make their facilities secure, compliant, and efficient. We assess, quantify, and prioritize their needs, and systematically implement change to optimize operations. Our work results in better building performance, ease of maintenance, and reduced energy use and utility costs to realize cost savings in both new and existing facilities. We ensure systems and equipment are designed, constructed, and operating in accordance with the owner’s project requirements, and maintain compliance with codes, standards, regulations, and industry best practices. We lower operational risk exposure and implement proactive cybersecurity measures to protect Operational Technology and reduce a client’s threat landscape.

    Are you?

    Looking for challenging and rewarding work alongside some of the best in the business? Energized by finding new solutions and technologies that benefit your clients, improve efficiency, and make buildings and the environment better? Eager to work in a setting where you can make a difference, be involved with some of the most mission-critical facilities, and see your contributions make a difference? Do you thrive in an environment where initiative is rewarded with opportunity? Do you seek work variety paired with job location stability? Looking for a hybrid-style work environment? If your answer to these questions was a “Yes” then Chinook may be the right fit for you.

    The Work:

    We are currently seeking an experienced Lead Electrical Engineer for our government-focused team. This role is primarily focused on performing code enforcement reviews and inspections. The ideal candidate is adept at interpreting and enforcing applicable construction codes, standards, and regulations for government construction projects. If you have a strong background in Electrical engineering, with a particular focus on power generators, uninterruptible power supplies, life safety/emergency/mission critical power distribution, electric vehicle (EV) infrastructure, and other electrical equipment and system, we want to hear from you.

    In addition, the Lead Electrical Engineer will serve as a technical authority for Chinook. As a registered Professional Engineer this individual will lead facility engineering projects throughout the facility planning, design, construction, warranty, and operations lifecycle. The Lead Electrical Engineer will exercise considerable latitude in determining objectives and approaches to assignments and supervises, coordinate, provide leadership to and review the work of assigned staff. Chinook has built a reputation for excellence in our industry and the Lead Electrical Engineer will uphold that tradition by being diligent, proactive, solutions-oriented, and a facilitator of success for team members, both internal and external. This position offers a career path to a Project or Program Management position within the organization. Moreover, it is an exciting opportunity to make an impact in the growing markets of sustainability, resiliency, and cybersecurity with mission-critical facilities.

    Key Responsibilities:

    • Perform code enforcement design and construction reviews to evaluate whether the construction documents have met the requirements of the Electrical applicable codes and standards for the evaluated projects.
    • Perform surveys of existing areas and facilities, conduct design reviews, conduct code compliance inspections, witness code required testing, assist in code development and implementation, and execute small systems designs.
    • Perform electrical code compliance inspections of all projects for which a permit has been issued to ensure conformance with the approved design and the applicable codes and standards.
    • Review and provide comments on designs for configuration, sustainability, reliability, redundancy.
    • Review equipment and controls technology selections and strategies.
    • Review and provide comments on equipment submittals, test reports, and manuals.
    • Review and evaluate electrical designs and installations to ensure they meet the necessary codes and standards.
    • Act as a subject matter expert on all aspects of electrical design, construction, and operation for power generators and related infrastructure.
    • Provide quality assurance through audits and inspections to ensure compliance with client criteria, codes, standards, and policies and procedures.
    • Work with senior leadership to grow our Electrical practice.
    • Oversee any assigned staff. Be responsible for the application of company policies.
    • Interpret, explain, and enforce provisions of the construction codes, standards, and regulations to clients, contractors, architects, and engineers.
    • Provide technical guidance and liaise with government departments, construction teams, architects, and engineers to ensure building projects comply with the necessary codes.
    • Address complaints, violations, and disputes regarding construction projects and code compliance.
    • Prepare reports on code enforcement activities, ensuring transparency and accountability. Maintain accurate records of code violations and actions taken.
    • Stay up to date with the latest changes in building codes, construction techniques, and government regulations.
    • Coordinate with various stakeholders to ensure effective and efficient project execution.
    • Participate in meetings as required.

    Minimum Qualifications:

    • Bachelor’s degree from an ABET-accredited college or university in electrical engineering or a related field is required.
    • A minimum of fifteen (15) years of experience in the design, construction or operation of power generators, uninterruptible power supplies, and life safety/emergency/mission-critical power distribution construction.
    • Proven experience working with construction management and process protocols of large buildings or projects greater than 250,000 square feet.
    • Detailed knowledge of federal building codes, construction practices, and safety standards.
    • Must possess a Professional Engineer (PE) license.
    • Must be able to obtain and maintain a secret security clearance.
    • Excellent English written and verbal communication skills with the ability to interpret and explain complex information.
    • Proficient in the use of technology, including construction project management software and mobile devices.
    • Ability to handle stressful situations, multi-task, and meet tight deadlines.
    • Valid driver's license and ability to travel to various construction sites.

    Physical Requirements:

    • The job requires physical stamina for extensive walking, standing, and climbing during site inspections. Must also be able to work in all types of weather conditions.

    Additional Requirements:

    • Strong analytical, problem-solving, and decision-making skills.
    • Ability to work in a fast-paced, deadline-driven environment.
    • Self-motivated with the ability to work independently as well as part of a team while providing multi‐discipline coordination.
    • Must possess an in-depth knowledge of federal building codes / standards / guidelines, construction practices, and safety standards (e.g., ANSI, ICC, IEEE, NEMA, NESC, NFPA/NEC, UFC / UFGS, UL).
    • Must be a creative, innovative, and solutions-oriented thinker with the ability to understand and achieve goals and anticipate client needs.
    • Must have a track record of client satisfaction in mission-critical facilities and a passion for analyzing, troubleshooting, optimizing, and upgrading integrated systems in aging facilities and campus environments.

    We Offer:

    • Competitive salary and benefits package.
    • Professional development and growth opportunities.
    • An inclusive and supportive working environment.

    Equal Employment Opportunity Statement:

    Chinook Systems Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. Chinook is committed to providing veteran employment opportunities to our service men and women.

    Other Employment Statements:

    • Applicants for employment must be US citizens and be able to pass security screens, up to Secret level, due to the nature of who we work for.
    • Applicants must be able to work up to a full day on various active construction project sites. Applicants must be able to stand, walk, climb ladders, ascend/descend stairs, and get to wherever the problem is so you can see it for yourself.
    • Please note that all duties and requirements are subject to change in accordance with the needs of the organization.

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    13d

    Business Development Manager

    Schneider GeospatialRemote, United States
    Ability to travelsalesforce

    Schneider Geospatial is hiring a Remote Business Development Manager

    Description

    Our Business Development Managers are a vital component of our future growth and the success of our clients and, as a result, this position comes with high income potential. In this position you will own your clients and territory, filled with a wealth of opportunity. Following are a few other things this position provides:

    • Generous compensation plan – in addition to a base salary, if you bring a passion to deliver results, you have the potential to significantly increase your salary through our commission program.
    • Ladder of success – Schneider promotes talent from within, particularly if you’re an all-star performer.
    • Weekly sales meetings – focused on sales excellence, networking with your peers and strategizing on ways to win opportunities and secure new business.
    • Recognition – we live by a culture of recognition and work tirelessly to ensure your efforts are recognized and shared across the company.

    What you can expect in this role.

    • Own your clients and territory.  This position will work with an established sales support & marketing team to develop new business.
    • After you get to know us, we will assist you in creating a plan to identify your top opportunities, important relationships, and how you will secure new business each year.
    • Diagnose problems, suggest solutions, negotiate, and close the deal. You will be a significant contributor in the entire sales process.
    • Position Schneider as the industry expert.  You will do this by understanding your clients’ unique needs and providing strategies that capitalize on Schneider’s strengths and maximize value for your client.
    • Collaborate with peers to develop best practices, winning strategies, and sustained success. You’ll also drive the proposal process by coordinating input from a variety of sources.
    • Drive new business by establishing key relationships, being a thought leader, and developing new opportunities by identifying and solving clients’ problems.
    • Use the world leading CRM (Salesforce) and email marketing (Active Campaign) to manage your contacts, leads, opportunities and the sales pipeline. 

    Qualifications that make a perfect fit.

    • Bachelor’s degree
    • 2+ years of experience with geospatial technologies or SaaS
    • Understanding of local government workflow and practices
    • An incredible track record of success, aggressive business growth and exceeded sales quotas
    • A hunter sales mentality with tenacity and confidence
    • Experience in negotiating and closing contracts
    • Tech savviness and strong presentation skills
    • Ability to travel on a regular basis
    • A valid driver’s license and good driving record

    We are an Equal Opportunity Employer. M/F/D/V

     

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    13d

    Technical Account Manager - Network Services

    Bachelor's degreeAbility to travelwordpressc++backend

    Cloudflare is hiring a Remote Technical Account Manager - Network Services

    About Us

    At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

    We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

    Job Location | Remote US

    About the department

    The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. At Cloudflare, Technical Account Managers (TAMs) are part of our Global Customer Support organization and work directly with customers to ensure a consistent and high level of support. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

    What you'll do

    The Technical Account Manager will own the post-contract end-to-end support experience for Cloudflare’s most strategic customers, to unblock post-go-live technical support challenges. They are a dedicated technical primary point of contact for our top-tier Enterprise customers. TAM’s responsibilities are to manage and monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate issues as needed. TAMs meet regularly with their respective customer(s) and provide proactive recommendations that support customers’ requirements, roadmap, and ongoing technical needs, partnering with the Customer Success and Account Team members.

    To be successful in this role, you must possess strong customer service and leadership skills, be a self-starter, be committed to ongoing self-education, be able to collaborate across organizations and have excellent technical problem-solving skills.

    As a TAM aligned with Cloudflare’s Network Services products and with a working understanding of Layer 3 and 4 functionality, you’ll closely engage with customers who integrate these solutions into their Cloudflare configuration, addressing their primary support needs.

    Responsibilities

    • Serve as primary technical support contact.
    • Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
    • Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
    • Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. 
    • Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
    • Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
    • Ability to travel up to 25% of the time. 
    • Ability to work one weekend every quarter. 
    • Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
    • Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
    • Understand client sentiment, own internal and customer facing escalations, and provide product support.
    • Ensure support tickets are solved in a timely manner.
    • Maintain and expand working technical knowledge of Cloudflare products.
    • Single threaded owner of technical support issues, working with backend teams as needed.
    • Work with global TAM’s to ensure coverage on critical issues.
    • Ensure rapid Incident response.
    • Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.

    Examples of desirable skills, knowledge and experience

    • Understanding of networking and routing protocols (BGP, OSPF, IPSec, GRE, etc).
    • Experience in security products and technologies (e.g Firewall, IPS, DDoS).
    • Experience in system integration and multi-vendor environments & data center deployments.
    • Basic troubleshooting skills (e.g. traceroute, WireShark, dig, cURL, etc.) towards identifying and escalating to the necessary teams to drive towards a solution.
    • Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
    • Have the business acumen of working with Fortune 500 companies and their leadership team.
    • Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
    • Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.

    Compensation

    Compensation may be adjusted depending on work location.

    • For Colorado-based hires: Estimated annual salary of $127,000- $155,000.
    • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $142,000 - $174,000
    • For Bay Area-based hires: Estimated annual salary of $149,000- $183,000

    Equity

    This role is eligible to participate in Cloudflare’s equity plan.

    Benefits

    Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

    Health & Welfare Benefits

    • Medical/Rx Insurance
    • Dental Insurance
    • Vision Insurance
    • Flexible Spending Accounts
    • Commuter Spending Accounts
    • Fertility & Family Forming Benefits
    • On-demand mental health support and Employee Assistance Program
    • Global Travel Medical Insurance

    Financial Benefits

    • Short and Long Term Disability Insurance
    • Life & Accident Insurance
    • 401(k) Retirement Savings Plan
    • Employee Stock Participation Plan

    Time Off

    • Flexible paid time off covering vacation and sick leave
    • Leave programs, including parental, pregnancy health, medical, and bereavement leave

    What Makes Cloudflare Special?

    We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

    Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

    Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

    Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

    1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

    Sound like something you’d like to be a part of? We’d love to hear from you!

    This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

    Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

    Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

    See more jobs at Cloudflare

    Apply for this job

    13d

    Technical Account Manager - Developer Platform

    Bachelor's degreeAbility to travelsqlwordpressc++backend

    Cloudflare is hiring a Remote Technical Account Manager - Developer Platform

    About Us

    At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

    We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

    Job Location | Remote US

    About the department

    The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a WordPress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. At Cloudflare, Technical Account Managers (TAMs) are part of our Global Customer Support organization and work directly with customers to ensure a consistent and high level of support. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

    What you'll do

    The Technical Account Manager will own the post-contract end-to-end support experience for Cloudflare’s most strategic customers, to unblock post-go-live technical support challenges. They are a dedicated technical primary point of contact for our top-tier Enterprise customers. TAM’s responsibilities are to manage and monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate issues as needed. TAMs meet regularly with their respective customer(s) and provide proactive recommendations that support customers’ requirements, roadmap, and ongoing technical needs, partnering with the Customer Success and Account Team members.

    To be successful in this role, you must possess strong customer service and leadership skills, be a self-starter, be committed to ongoing self-education, be able to collaborate across organizations and have excellent technical problem-solving skills.

    As a TAM aligned with Cloudflare’s Developer Platform products, you’ll be working closely with customers who use these solutions as an integral part of their Cloudflare configuration, addressing their primary support needs.

    • Serve as primary technical support contact.
    • Document and maintain technical profiles for customers to ensure a globally consistent and smooth support experience.
    • Maintain a cooperative relationship with all cross-functional resources, such as product, engineering, and customer account teams comprising Account Executives, Customer Success, Professional Services, and Partners throughout every sales phase.
    • Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
    • Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. 
    • Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
    • Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
    • Ability to travel up to 25% of the time. 
    • Ability to work one weekend every quarter. 
    • Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
    • Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
    • Understand client sentiment, own internal and customer facing escalations, and provide product support.
    • Ensure support tickets are solved in a timely manner.
    • Maintain and expand working technical knowledge of Cloudflare products.
    • Single threaded owner of technical support issues, working with backend teams as needed.
    • Work with global TAM’s to ensure coverage on critical issues.
    • Ensure rapid Incident response.
    • Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.

    Examples of desirable skills, knowledge and experience

    • Baseline understanding of at least one programming language, preferably JavaScript.
    • Minimum 8 years of previous experience in a customer-facing team with technical account management responsibilities.
    • Familiarity with modern development tools and systems.
    • Have the business acumen of working with Fortune 500 companies and their leadership team.
    • Experience with edge computing products and technologies (serverless computing, object storage, key-value stores, SQL, etc.).
    • Basic troubleshooting skills and methodologies towards identifying and escalating to the necessary teams to drive towards a solution.
    • Fundamental understanding of how the Internet works, e.g. the OSI Model, Application and Network security, what a proxy is and how it works.
    • Passionate about Cloudflare products, helping customers, and building strong relationships across organizations.

    Compensation

    Compensation may be adjusted depending on work location.

    • For Colorado-based hires: Estimated annual salary of $127,000- $155,000.
    • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $142,000 - $174,000
    • For Bay Area-based hires: Estimated annual salary of $149,000- $183,000

    Equity

    This role is eligible to participate in Cloudflare’s equity plan.

    Benefits

    Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

    Health & Welfare Benefits

    • Medical/Rx Insurance
    • Dental Insurance
    • Vision Insurance
    • Flexible Spending Accounts
    • Commuter Spending Accounts
    • Fertility & Family Forming Benefits
    • On-demand mental health support and Employee Assistance Program
    • Global Travel Medical Insurance

    Financial Benefits

    • Short and Long Term Disability Insurance
    • Life & Accident Insurance
    • 401(k) Retirement Savings Plan
    • Employee Stock Participation Plan

    Time Off

    • Flexible paid time off covering vacation and sick leave
    • Leave programs, including parental, pregnancy health, medical, and bereavement leave

    What Makes Cloudflare Special?

    We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

    Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

    Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

    Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

    1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

    Sound like something you’d like to be a part of? We’d love to hear from you!

    This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

    Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

    Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

    See more jobs at Cloudflare

    Apply for this job

    13d

    Technical Account Manager

    Bachelor's degreeAbility to travelwordpressc++backend

    Cloudflare is hiring a Remote Technical Account Manager

    About Us

    At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

    We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

    Location: Remote, Mexico

    To the attention of candidates (Mexico City): 
    Candidates MUST have right-to-work in Mexico.  Visa sponsorship is NOT provided for this position.

    About the department

    The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.  

    What you'll do

    The Technical Account Manager (TAM) will own the post-contract end-to-end support experience for Cloudflare’s most strategic customers, to unblock post-go-live technical support challenges. They are a dedicated technical primary point of contact for our top-tier Premium customers. TAM’s responsibilities are to manage and monitor support interactions, serve as an internal advocate for customers, respond to customer escalations, and proactively escalate issues as needed. TAMs meet regularly with the relevant customer and provide proactive recommendations that support customers’ requirements, roadmap, and ongoing technical needs,partnering with the Customer Success and Account Team members.

    To be successful in this role, you must possess strong customer service and leadership skills, be a self-starter, be committed to ongoing self-education, be able to collaborate across organizations and have excellent technical problem-solving skills.

    Responsibilities

    • Serve as primary technical support contact.
    • Collaborate with the Account Team, as well as Engineering and Product, to help ensure high customer satisfaction by providing world-class dedicated support throughout the entire life of the customer partnership.
    • Provide product and engineering teams with customer feedback to help identify Support challenges and opportunities. 
    • Have a holistic and dynamic view of customer’s environment and use of Cloudflare products, including the customer deployment topology, expert resolution for all support issues, and proactive advice for long-term improvements.
    • Create and deliver Quarterly Support Reviews including SLA adherence, top ticket drivers, ticket deep dives, and incident reviews.
    • Ability to travel up to 25% of the time. 
    • Ability to work one weekend every quarter. 
    • Proactively engage with the account team during strategic deal closure and throughout the lifecycle of the customer.
    • Point of escalation during business hours, and backup point of escalation for Cloudflare TAMs in other regions during their off hours.
    • Understand client sentiment, own internal and customer facing escalations, and provide product support.
    • Ensure support tickets solved in a timely manner.
    • Maintain and expand working technical knowledge of Cloudflare products.
    • Single threaded owner of technical support issues, working with backend teams as needed.
    • Work with global TAM’s to ensure coverage on critical issues.
    • Ensure rapid Incident response.
    • Assist with preparing and communicating CSRs and formal documentation for incidents and major issues.

     

    What Makes Cloudflare Special?

    We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

    Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

    Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

    Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

    1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

    Sound like something you’d like to be a part of? We’d love to hear from you!

    This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

    Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

    Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

    See more jobs at Cloudflare

    Apply for this job

    14d

    Clinical Research Associate I

    ErgomedRaleigh, NC, Remote
    Ability to travel

    Ergomed is hiring a Remote Clinical Research Associate I

    Job Description

    Performs on-site or remote Pre-Study, Initiation, Interim, and Close-Out monitoring visit activities to ensure that facilities and staff at the investigational site continue to be adequate for the conduct of the study

    Identifies the investigators and verifies that the investigator has adequate qualifications, resources, facilities, equipment and staff to conducting the clinical study throughout the study period.

    Trains investigational site staff as necessary

     

     

    Qualifications

    • College/University degree in Life Sciences or an equivalent combination of education, training & experience
    • Demonstrated experience as a Site Coordinator or similar, working on oncology trials
    • Ability to plan, multitask and work in a dynamic team environment
    • Communication, collaboration, and problem-solving skills
    • Ability to travel

    See more jobs at Ergomed

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    14d

    Senior Category Leader - Recycled Film/LDPE

    Fortune BrandsNew London, NC, Remote
    Ability to travel

    Fortune Brands is hiring a Remote Senior Category Leader - Recycled Film/LDPE

    Job Description

    As the Sourcing Leader for Recycled Film/LDPE (low density polyethylene) for our Fiberon brand, you will be responsible for sourcing and procuring Low-Density Polyethylene (LDPE) recycled film and pellets as well as securing new suppliers and building relationships with said suppliers. The ideal candidate will have a background in supply chain and sourcing of LDPE or experience on the recycled sales side of LDPE recycled film and pellets.

    Work Location: This is a remote position. Strong preference for candidates located in the Southeastern region. 

    • Sourcing and procuring Low-Density Polyethylene (LDPE) recycled film and pellets.
    • Sourcing and securing new suppliers, building relationships, and executing the sourcing strategy.
    • Scope and lead projects to reduce cost, improve productivity, reduce supplier risk, and/or increase capacity.
    • Understands LDPE commodity markets and negotiates competitive pricing with suppliers.
    • Collaborate with Fiberon leadership to provide market conditions and align sourcing strategies and negotiations with the business strategy.
    • Responsible for the execution of process improvement projects. 

    Qualifications

    • Minimum 5 years experience in global sourcing or purchasing environment, with at least 2 years sourcing LDPE products.
    • History of acquiring, qualifying, and developing new LDPE suppliers and supply chains to secure capacity to support business growth.
    • Strong analytical, negotiating, and relationship skills.
    • Strong communication skills to influence and persuade cross-functional teams and company leadership. 
    • Strategic thinking, forward-looking.
    • Ability to travel as needed.

    See more jobs at Fortune Brands

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    14d

    Enterprise Account Executive

    AcquiaRemote - Australia
    Ability to traveldrupalc++

    Acquia is hiring a Remote Enterprise Account Executive

    Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

    Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s CoE is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

    The Enterprise Account Executive, will be tasked to develop, own and handle closing new business in Australia. Responsibilities include ensuring that prospective customers have the best possible experience and finding the right mix of Acquia offerings for their needs. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to resolve their needs and delivering premier service.

    The ideal candidate will have deep experience with solution selling of sophisticated enterprise software with preferable background around web development, Cloud/SaaS, Web Analytics, Marketing Automation, Web Content Management or Social Software.

    Responsibilities:

    • Develop and execute a go-to-market strategy for Acquia's offerings the APJ region.
    • Identify and establish relationships with key corporate C-level representatives through prospecting, marketing leads and expansion of existing contacts within accounts
    • Build and nurture a strong sales pipeline and forecast, through discovery calls and meetings
    • Drive the sales process and handle the contract and approval process of new deals, including brokering on price and getting approvals including contract terms
    • Meet or exceed set Quota targets and Key Performance Indicators (KPI’s) for sales based activities
    • Completes required reports by deadline, maintains accurate forecast
    • Handle all information in Salesforce.com
    • Contribute to the development of sales strategy through input of ideas and suggestions to senior management team
    • Build awareness for Drupal and Acquia within large Enterprises and System Integrators
    • Build and nurture relationships with new and existing Acquia partners

    Qualifications:

    • History of exceeding quota
    • Experience with SaaS technologies. Preferably around website development or Web Content Management
    • A clear understanding of current social media capabilities and their impact on businesses of all sizes
    • Demonstrated ability to handle both direct and indirect opportunities
    • Significant experience in a new business Sales role ideally within a similar start up and high growth organization
    • Based in Australia

    Attributes:

    • Highly motivated, over achiever, great teammate
    • A high level of intensity to work with an experienced, motivated leadership team focused on creating a significantly sized company in a short timeframe
    • A passion for excellence including an innate desire to build a metric driven business
    • Excellent thought leadership traits with the ability to successfully drive fundamental changes in web strategies
    • Strong analytical and writing abilities
    • Outstanding presentation skills
    • Strong work ethic
    • Ability to travel

    Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

    See more jobs at Acquia

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    14d

    Field Service Representative

    Veolia Environnement SAHarrisburg, PA, Remote
    Ability to travel

    Veolia Environnement SA is hiring a Remote Field Service Representative

    Job Description

    Field Service Representative - Ultra Filtration & Membrane Bioreactor

    As a Field Service Representative, you will safely provide commissioning and aftermarket support to a diverse group of industrial and municipal customers primarily focused on our ultrafiltration (UF) and membrane bioreactor (MBR) product line. 

    What you will be responsible for:
    -Review customer plant installations and compare against VWTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
    -Monitor equipment performance and operation
    -Conduct maintenance and calibration activities on various treatment plant instrumentation
    -Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
    -Carry out mechanical, electrical, process and controls troubleshooting on equipment such as valves, air compressors, ejectors pumps, blowers, instrumentation, and automation hardware
    -Perform installation & maintenance activities on various UF membrane configurations
    -Provide customers with informal training around operation and maintenance of their system
    -Provide customers with detailed technical summaries of work performed during service visits
     

      Qualifications

      What will you bring to the table (Skills/Experience Required):
      -High School Diploma / GED / Home School Certification OR international equivalent and 2+ years’ experience of service/maintenance or equivalent in an industrial environment
      -Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, Controls or programming and/or water treatment equipment including ultrafiltration and/or membrane bioreactors
      -Working experience with PLC control systems, PLC programming and troubleshooting is preferred
      -Ability to travel extensively- primarily in the U.S.
      -Valid Driver’s License
      -Demonstrated ability to work independently and remotely with project teams
      -Strong oral and written communication skills
      -Ability to meet all customer site requirements  

      What will you enjoy from working with us?
      · Recognition for your hard work and achievements!
      · Opportunity for new challenges! We are growing!
      · Competitive pay and benefits including 401k!
      · Paid training!
      · Strong leadership team!
       

      Why do people love working here?
      -Recognition and rewards for your hard work and achievements!

      -Opportunity for new challenges – We’re growing and love to promote from within!

      -Competitive pay, benefits (including company matched 401k), paid training, and time off!

      -An excellent leadership team and a collaborative culture where you’ll be part of something special!


      At WTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive benefits that include:

      • Health & Life Insurance
      • Paid Vacation & Sick Time
      • Paid Holidays
      • Parental Leave
      • 401(k) Plan
      • Flexible Spending Accounts
      • AD&D Insurance
      • Disability Insurance

      See more jobs at Veolia Environnement SA

      Apply for this job

      15d

      Customer Success Manager

      Insight SoftwareAustralia, Australia, Remote
      Ability to travel

      Insight Software is hiring a Remote Customer Success Manager

      Job Description

      Responsibilities

      • Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed
      • Drive product adoption and usage of insightsoftware products and solutions to retain and grow revenue 
      • Craft effective strategies for customer retention, negotiate and secure renewal agreements, and facilitate the expansion of the use of our solutions within your customer base.  
      • Organize and execute and communication strategy for assigned customers, including emails, one on one meetings, monthly update calls and quarterly business reviews focus on overall customer health and adoption statistics, product reviews, and contractual status checks.
      • Forecast and track key account metrics (e.g. quarterly retention and growth results and annual forecasts) and clearly communicate progress to internal stakeholders
      • Manage customer relationships and escalations, including high severity requests, with a focus on solving business problems and deriving customer value from insightsoftware’s solutions
      • Drive a seamless customer experience by working cross-functionally with our product and services team to ensure each new customer can quickly adopt and gain value from our solutions
      • Lead one or more special projects to enhance Customer Success goals and processes
      • Participate in cross-functional reviews of product lines
      • Train and mentor on-demand talent
      • Other duties as assigned

       

      Achievements/ Goals

      • Complete Onboarding process (90 Days)
      • Assume responsibilities of management of customer portfolio
      • Complete renewal process for portfolio
      • Engage customer in COR and regular communication cadence
      • Participate in cross functional meetings.

       

       

      Qualifications

      Qualifications/ Requirements

      • Bachelor’s Degree, preferably in business or related field
      • At least 1 year in a customer-facing or Customer Success role within a software or software-as-a-service organization.
      • Demonstrable ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive
      • High level of agility and ability to manage change
      • Ability to work proactively and constructively in a fast-paced, collaborative, matrixed team environment
      • Ability to travel up to 20%

      Apply for this job

      15d

      Senior Account Manager

      Synchrony GroupWest Chester, PA, Remote
      Bachelor's degreeAbility to travelDynamicsDesign

      Synchrony Group is hiring a Remote Senior Account Manager

      Job Description

      Under the direction of the Account Director, the Senior Account Manager, has primary responsibility for helping and managing specific Account Services activities for assigned clients, including developing and executing strategies to grow revenue that meets and exceeds assigned objectives including, client development, and retention. This individual is also responsible for developing compelling briefs and Statements of Work (SOW) to guide internal team members and to leading internal cross-functional core teams and clients on the strategic and tactical plan, design, and execution of innovative pharmaceutical advertising and marketing initiatives. In addition, the Manager understands client challenges and leads internal and external core teams to conceptualize, design, and deliver novel solutions for clients’ needs in a manner consistent with the values and reputation of Synchrony. Accountabilities include assigned client development, relationships, and satisfaction, and the overall strategy, development, and execution of assigned Accounts Services activities.

      Job Duties

      Primary responsibilities include:

      • Develop and execute strategies to grow revenue that meets and exceeds assigned objectives, including client development, retention, organic growth, and annual planning
        • Ensure that existing client revenue goals are achieved
        • Lead the development, presentation, and selling of high-quality deliverables
        • Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field.
        • Partner with Medical to provide best-in-class strategy and strategically-aligned support
        • Actively participate in client presentations, selling and defending the agency's point of view
        • Strong scientific and clinical skills and experiences
        • Represent the organization in an appropriate manner
           
      • Support the Account Director in new business efforts with potential clients
        • Support the development and implementation of new business development opportunities as requested by the Account Director
        • Support the Account Director in the creation and submission of RFPs, proposals (proposal writing is required), and pitch decks
           
      • Day to day lead for the internal cross-functional core teams and clients on the strategic and tactical plan, design, and execution of innovative pharmaceutical advertising and marketing initiatives
        • Demonstrated ability to manage key constituent relationships with over 2 million dollars of business
        • Attend client meetings, conference call and live, and clearly and effectively communicate key learnings and action items to the team and client
        • Manage client strategy and objectives in balance with needs of internal team and organization
        • Initiate projects and serve as internal “project owner” or “project champion”
          • Lead effort to define project strategic objectives and budget, including completion of Strategic Brief (when applicable), Project Brief, and all SOWs
          • Lead kickoff meeting with clients, vendors, and/or key opinion leaders
          • Review all deliverables to ensure project objectives, quality standards, and client expectations are being met and that project supports overarching strategy
          • Monitor and manage assigned activities to ensure timely delivery of products and services
        • Ensure all content/messaging and design is consistent with product strategy, communications objectives, and client expectations
        • Resolve conflict and celebrate success; set clear team priorities; explain client/brand objectives and strategies; define success in terms of the whole team
        • Be a positive force for enhancing the work culture, consensus-building, and internal communications
           
      • Manage the budgets (eg, forecast, expenses, accruals) for individual projects
        • Develop client(s) SOWs or project initiation forms (PIFs) independently
        • Monitor budget and hours, and communicate financial details and changes in scope
          to client and management. Partner with client to resolve any financial issues.
        • Verify that billing schedule milestones are communicated to Finance

      Key Competencies

      • Effective interpersonal skills, with a strong focus on account services, strategic marketing/advertising and businesses processes
      • Ability to manage outcomes to win-win resolution
      • Ability to present ideas and supporting rationale to internal and external teams in an effective manner
      • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
      • Effective leadership skills with a strong focus on account services, strategic advertising/marketing, and businesses processes
      • High level of integrity, confidentiality, and accountability
      • Demonstrated ability to manage key constituent relationships
      • Able to identify key issues; creatively and strategically overcome challenges or obstacles
      • Effective attention to detail and a high degree of accuracy
      • Excellent analytical thinking, planning, prioritization, and execution skills
      • Strong marketing and advertising skills and experiences
      • Expert communicator both verbally and in writing
      • Strong presentation and persuasion skills: Can develop a clear point of view and tell a meaningful "story"; is effective in a variety of settings and group sizes with clients, peers, subordinates, and management; confidently expresses both data/facts, plus more controversial topics; commands attention and can manage group dynamics

      Qualifications

      Requirements

      • Bachelor's degree required
      • Minimum of 3 years’ experience in advertising and account/client services support in pharmaceutical marketing
      • History of successful management of more than 1 million dollars of fee/year
      • Specific industry and/or therapeutic expertise is required
      • Substantial experience leading print, digital, and video advertising initiatives

      Working Conditions

      • Ability to travel as client needs require
      • Ability to attend and conduct presentations
      • Ability to commit to extra and/or nontraditional hours as client needs

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      15d

      Associate Director, Sales

      NielsenIQChicago, IL, Remote
      Bachelor's degreeAbility to travel

      NielsenIQ is hiring a Remote Associate Director, Sales

      Job Description

      About this Job  

      This role will be responsible for leading sales engagements of NielsenIQ’s advanced analytics solutions across numerous assigned NielsenIQ Acquisition account targets. The focus will be acquiring new business through the development of meaningful client relationships and closing deals. The goal is to expand our Advanced Analytics solutions within assigned accounts by possessing the unique attributes of a hunter/seller. This role will collaborate with Solution Architects and Client Success team members throughout the sales cycle. As an individual contributor, this role will drive deals to successful outcomes across complex sales phases in a timely manner while generating new product ideas and bringing the voice of the customer back to product management.  

      Responsibilities  

      • Develop relationships to sell our analytics solution within your assigned accounts.  

      • In this Specialty Sales role, use your consultative/challenger selling skills to identify client business needs, qualify, probe, scope and sell in NielsenIQ advanced analytics services. Achieve an annual Revenue/Sales target.  

      • Attend several annual conferences/tradeshows.  

      • Self-start and proactively prospect within your assigned accounts to drive initial purchases.  

      • A consummate juggler to manage multiple projects simultaneously.  

      • Manage sales pipeline reporting and proper CRM hygiene with excellence.  

      • Become proficient in NielsenIQ advanced analytics services, systems, and software tools.  

      • Develop Account Plans and rigor to drive growth within your assigned accounts.  

      • Representing voice of customer to internal product development, product marketing, communications, and delivery teams.   

      • With a high degree of urgency, uncover and disseminate retailer, manufacturer, and competitive intelligence.   

      • Work highly collaboratively with other cross functional NIQ partners.   

      • Contribute to assigned projects as needed 
          

      A little bit about you   

      Are you a passionate, client-focused salesperson with a deep sense of urgency and accountability to deliver against financial targets? Can you effectively tell a story that captures the audience, no matter what level, and bring them along your journey? Are you able to work collaboratively as part of a remote team within a dynamic and challenging environment while maintaining high standards? Do you have experience in working with complex client relationships and client issue resolution? 

      Qualifications

      • Bachelor's degree required; Masters degreed favored  

      • 5-8 years’ consultative sales experience (SaaS / DaaS)

      • Previous experience selling data/analytics to CPG manufacturers and/or retailers, preferred

      • Leadership experience a plus (may lead team in future) 

      • Ability to translate data knowledge into tactical and strategic solution frameworks; advanced data analytic sales preferred  

      • Excellent written and verbal communication skills; ability to articulate complex issues in a concise and polished manner to a diverse audience  

      • Ability to travel up to 25%  

      Our Benefits

      • Flexible working environment
      • Health insurance
      • Parental leave
      • Life assurance

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      15d

      Vendor Relations Lead

      SquareAtlanta, Georgia, Remote
      Ability to travelDesign

      Square is hiring a Remote Vendor Relations Lead

      Job Description

      The Vendor Relations Lead is responsible for developing, executing, and ensuring the success of our 3PN (Third Party Network) Vendor strategy. You will play a critical part in redefining and managing our current seller onboarding processes. We are seeking someone with expertise in the On-Site 3PN installation realm, coupled with an understanding of networking and hardware infrastructure. You should possess experience managing vendor relationships, implementing oversight programs, handling multifaceted projects involving multiple stakeholders, optimizing processes, and prioritizing seamless customer onboarding experiences.

      You Will:

      • Collaborate with Sales and our Global Seller Onboarding team to align and execute our onsite install strategy.
      • Oversee the day-to-day performance and operations of our 3PN network, including:
        • Develop new workflows aimed at reducing internal and external SLAs.
        • Monitor third-party Service Level Agreements (SLAs) and implementing remediation plans.
        • Provide ongoing insights and project communications in collaboration with the Sales and Onboarding teams.
        • Partner with the Learning & Development team to create Square hardware training programs for the technician network and ensuring vendor adherence to the necessary training.
      • Negotiate, renew, and optimize partner contracts. Manage contract terms, oversee renewals, and conduct periodic reviews.
      • Establish success metrics within each market based on vendor capabilities and historical performance.
      • Be the primary point of contact for vendor performance-related issues, resolving escalations and providing solutions.
      • Stay updated with relevant third-party marketplace trends and competition, making recommendations for new or alternative vendors.
      • Produce periodic third-party scorecards, share insights with relevant stakeholders, and utilize these to drive optimal business value from third-party relationships.
      • Keep senior management informed on all aspects of third-party oversight, including critical issue escalations, vendor performance results, significant cost changes, and essential metrics.
      • Facilitate Square’s international expansion efforts by managing the RFP process and IT vendor selection, collaborating with GSO to design and implement success metrics tailored to each market.

      Qualifications

      You Have:

      • 4+ years of work experience managing vendor operations in IT related industries
      • Understanding of Networking and Hardware infrastructure
      • Experience managing BPO operations 
      • Prior experience managing vendor relationships - including contract negotiation, SLA performance analysis, and relationship management. Experience using quantitative and qualitative data to represent the voice of our Sales team and other internal stakeholders in managing vendor relationships
      • Project Management experience
      • Analytics and reporting background, with the ability to build scorecards/dashboards
      • Ability to travel both domestically and internationally (20% of the year)

      Preferred Qualifications: 

      • Experience in contact center forecasting, scheduling and capacity planning
      • Previous experience launching and implementing new outsourced operations, ideally in a global - offshore location
      • Previous work experience developing and implementing process redesigns transitioning from current-state to future-state on a global delivery model
      • Experience negotiating complex contracts, preferably with global BPOs and On-site installation IT Vendors with a  track record in outsourcing benchmarking and market analyses

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      16d

      Project Manager for Higher Education Enrollment Marketing Campaigns

      enrollmentFUELChapel Hill, NC Remote
      Master’s DegreeAbility to travel

      enrollmentFUEL is hiring a Remote Project Manager for Higher Education Enrollment Marketing Campaigns

      CompanyOverview

      enrollmentFUEL is a comprehensive Strategic Enrollment Management (SEM) solutions provider with over 300 years of enrollment management experience. Our holistic, tailored, and institution-specific approach uses detailed analysis, emerging and proven technologies, actionable reporting, and targeted tactics to help client-partners meet enrollment goals. Our services bring together all the elements of admissions and financial aid, including Student Search, digital marketing, effective communication plans, recruitment strategies, scholarship metrics, financial aid policy and process enhancements, CRM solutions, temporary staffing, coaching, and training. enrollmentFUEL is on a mission to delight, champion, and stretch college and university leaders with our winning culture, distinctive core values, and demonstrated expertise.

      PositionOverview

      The Project Manager is responsible for the development, execution, and oversight of assigned client-partner campaigns. Must work with client-partners, vendor-partners, and enrollmentFUEL staff to create solutions and ensure smooth campaign development and execution. The most qualified candidate for this job is someone who has been a Director or AVP on a college or university campus and has five or more years of experience with undergraduate and/or graduate admissions.

      Position Outcome

      The most critical services or results expected from this position:

      • Oversee assigned projects and generate effective student recruitment campaigns and strategies
      • Serve as liaison between enrollmentFUEL, client-partners, other staff, and vendor-partners
      • Implement production schedules for campaign development
      • Provide training, reporting, and interpretation of campaign metrics to client-partners
      • Represent enrollmentFUEL in a professional manner in all work-related activities
      • Accurately reflect and portray the mission of enrollmentFUEL
      • Effectively build meaningful and personal relationships with the client-partners to retain their loyalty

      Essential Duties and Responsibilities

      Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

      • Work directly with the client-partner and Sales to determine needs within parameters outlined in the campaign contract
      • Upon handoff from Sales, must work to build rapport and trust as the client-partner’s primary contact during the campaign build and execution
      • Have a thorough understanding of the products offered and how they can solve customer issues
      • Attend reoccurring meetings with client-partners, answer questions, and follow-up as needed with emails, calls, and/or Basecamp messages
      • Develop campaign precepts and summary of deliverables for reference by the enrollmentFUEL team during campaign build
      • Coordinate campaign development and execution through the Basecamp system (to include message board, to-dos, and calendar)
      • Gather assets needed from the client-partner for campaign development and make available to the project execution team in an organized fashion
      • Define deliverables and set benchmarks and schedule for campaign development
      • Hold the client-partner and campaign development team accountable, while maintaining a positive upbeat demeanor aligned with our core values
      • Write copy as required for campaign elements
      • Review for accuracy and deliver proofs to clients; convey client feedback to development team in an organized and timely manner
      • Monitor schedule and ensure all marketing and report elements are delivered on time
      • Schedule training sessions with the client-partner, as outlined in the contract, to educate staff on best practice interpretation and use of insight provided by the reports and tools enrollmentFUEL offers
      • Monitor reports and keep the client-partner engaged with regular communication and interpretation to maximize campaign success and further the relationship
      • Identify cross-sell and upsell opportunities with client-partners
      • Upon campaign completion, work with enrollmentFUEL Business Intelligence & Analytics team to gather data needed to build an end-of-campaign summary report
      • In coordination with the Account Manager, work to execute a successful retention strategy
      • Serve as an enrollment management expert and advisor for enrollmentFUEL
      • Assist Operations with development of policies and procedures relative to project management
      • Attend staff meetings and staff retreats
      • Write newsletter articles and blogs as needed for enrollmentFUEL, valuing our teaching-learning philosophy
      • Other duties as assigned

      Supervisory Responsibilities

      None

      Qualifications

      • A minimum of five to seven years of experience in enrollment management; experience managing projects on a college or university campus
      • Strong oral, listening, and written communication skills
      • The ability to engage with cabinet-level client constituents and internal project team members
      • Advanced knowledge of computer programs and software
      • Must be self-sufficient in decision-making skills
      • The ability to work under pressure and handle many tasks at once
      • Must be outgoing and have good critical thinking and problem-solving skills
      • Master’s degree preferred; Bachelor’s degree required

      Work Environment and Work Distribution

      Time will be spent in a remote office setting.

      55% - Campaign development, implementation, and client-partner retention

      15% - enrollmentFUEL staff meetings, retreats, and conferences

      15% - Produce reports, research leads, stay abreast of industry practices as a front-line expert

      10% - Prepare presentations and proposals, other administrative tasks (expense reports, etc.)

      5% - General enrollment management work on behalf of enrollmentFUEL

      Physical Demands

      • Visual and auditory acuity with speaking and hearing ability sufficient for headset/phone usage and conversations
      • Manual dexterity sufficient for work on a computer
      • Ability to stand or sit, in alternating fashion, for long periods of time
      • Ability to lift and carry up to 25 pounds, on occasion
      • Ability to travel to work functions out-of-state, when needed

      Travel Required

      Periodic travel required, up to 10%.

      EEOStatement

      enrollmentFUEL provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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      17d

      Senior Manufacturing Quality Engineer

      SamsaraRemote - Taiwan
      Ability to travel10 years of experienceDesign

      Samsara is hiring a Remote Senior Manufacturing Quality Engineer

      Who we are

      Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

      Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

      Recent awards we’ve won include:

      Glassdoor's Best Places to Work 2024

      Best Places to Work by Built In 2024

      Great Place To Work Certified™ 2023

      Fast Company's Best Workplaces for Innovators 2023

      Financial Times The Americas’ Fastest Growing Companies 2023

      We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

      Click hereto learn more about Samsara's cultural philosophy.

      About the role:

      As a Manufacturing Quality Engineer, you will spearhead our mission to uphold unparalleled production quality standards across our diverse product range. This paramount role requires an exceptional leader capable of autonomously developing and implementing a comprehensive Quality Management System (QMS) that is not only industry-leading but also adaptable to our unique product portfolio. You will work closely yet independently with product development, manufacturing, and supply chain teams, ensuring all products exceed our stringent quality criteria and performance expectations. Your success in this role hinges on your ability to command respect, foster alignment, and navigate the complexities of working with contract manufacturing partners to achieve our product quality objectives.

      You should apply if:

      • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
      • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
      • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
      • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

      Click hereto learn about what we value at Samsara.

      In this role, you will: 

      • Oversee the entire spectrum of component quality management, from concept to end-of-life, guaranteeing adherence to rigorous quality and reliability standards. This includes understanding manufacturing limitations and setting appropriate quality benchmarks.
      • Lead the definition of quality requirements for critical mechanical and electromechanical components.
      • Develop and align quality control standards and metrology practices to meet product specifications, in partnership with final assembly manufacturing partners and strategic sub-tier suppliers, to ensure uniformity and precision.
      • Utilize advanced analytics for a thorough examination of production data, identifying avenues for product performance enhancement and cost optimization. Employ predictive modeling techniques to proactively identify potential issues before they arise.
      • Coordinate Failure Analysis (FA) initiatives, pinpointing the root causes of component failures and leading corrective actions using the 5-Why analysis. Facilitate FA processes with suppliers to share insights and preventive strategies.
      • Conduct comprehensive quality audits at supplier sites, confirming their compliance with established quality protocols.
      • Evaluate and bring up new component suppliers, managing the qualification journey from tool design and production readiness to comprehensive system validation, ensuring suppliers meet Samsara’s stringent quality requirements.
      • Monitor supplier adherence to new product introduction schedules, ensuring a seamless and stable transition to mass production volumes, meeting product launch timelines.
      • Champion a culture of continuous improvement with suppliers, monitoring Key Performance Indicators (KPIs) to track progress and drive enhancements in quality and reliability.
      • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

      Minimum requirements for the role:

      • BS in Quality Management, Engineering, or a related field, demonstrating a profound understanding of quality standards and methodologies.
      • Minimum of 8-10 years of experience in manufacturing quality management, with a strong preference for backgrounds in high-volume production environments, shipping RF/power/optical-based electronics products in industrial and heavy-duty applications.
      • Strong knowledge of quality standards (e.g., ISO 9001, Six Sigma, Lean Manufacturing) and regulatory requirements, with a track record of applying these in complex manufacturing environments.
      • Exceptional leadership qualities, with the ability to operate independently, make strategic decisions, and influence cross-functional teams and external partners toward achieving quality objectives.
      • Superior analytical and problem-solving skills, capable of conducting sophisticated data analysis to drive quality improvements and cost efficiencies.
      • Ability to travel internationally, depending on project needs.

      At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

      Benefits

      Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

      Accommodations 

      Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

      Flexible Working 

      At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

      Fraudulent Employment Offers

      Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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      18d

      Copy of Regional Sales Manager

      SquareTradeSalt Lake City, UT, Remote
      Ability to travel

      SquareTrade is hiring a Remote Copy of Regional Sales Manager

      Job Description

      We are looking for an outgoing, driven individual to join our Field Sales Team. This candidate is a high-performing individual who excels at building relationships and anticipating customer
      needs.  You’ll forge partnerships with key retail leaders and internal partners to drive adoption of our services within an assigned territory.  You’ll also provide insights to our Business
      Development Team that will help shape the future of our products and services. 

       

      What’s Great About This Role?

      • You will have a high degree of day-to-day autonomy along with trust and support from
      • leadership to get the job done.
      • Your contributions will provide a positive and often immediate impact to the business.
      • You will be working for a fast-paced and dynamic company with a “start-up feel.” 
      • You’ll be part of a talented and collaborative team with diverse perspectives.

      What You’ll Be Doing

      • Building relationships with partner senior leadership, store partners, and front-line associates in your territory to provide them with ongoing support for our services.
      • Executing core field functions to grow the business.
      • Supporting and executing new growth initiatives.
      • Working with leadership to prioritize contact and partner initiatives within your territory.
      • Analyzing data and providing insights to proactively manage the business.

      Qualifications

      • Strong written and verbal communication skills.
      • Demonstrated organizational skills and ability to prioritize work and operate independently.
      • Must have the energy and initiative to recognize tasks that need to be accomplished and to take action to fill gaps where necessary.
      • Ability to work in a cross-functional and virtual environment, with stakeholders ranging from corporate level to front-line employees. 
      • Excellent customer service skills.
      • 5+ years of work experience in areas related to retail channels, client relationship building, and/or sales operations. 
      • Proven presentation and public speaking skills.
      • Ability to travel 50-60% of the time.

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