Role Description and Mission:

We're looking for a service oriented and resilient Performance Manager who is passionate about customer service, helping others and delivering strong results.

The Performance Manager creates and manages the overall service delivery strategy for all services for an assigned network region.  Responsible for improving service delivery metrics, customer satisfaction and reducing costs within the candidate’s area of focus.  Performs root cause analysis to identify under performing markets and executes on a strategy to improve performance metrics. Fosters strong partnerships with key providers through education of best practices.  Manages providers to meet assigned performance metrics for all services. Assists with coordinating competitive intelligence and market feedback on essential issues.

Key Outcomes: 

• Implements a master strategy for assigned region and creates action plans to improve CSI and reduce claims expense.
• Coach service providers on overall performance within assigned region.  
• Communicates product and process changes to individual providers.
• Builds and maintains positive relationships with clients and service providers while providing enhanced service level performance.
• Coordinates and completes targeted proactive analyses for managing network performance.

Qualifications:

• Bachelor’s degree in business or equivalent experience. 
• 3 - 5 years of related supplier or asset management and/or procurement related experience. 
• Previous service experience in service delivery is a plus. 
• Strong analytical, communication and relationship building skills are a requirement.
• Excellent performance management and relationship building skills. 
• Exceptional written and verbal communication skills.  Works in a fast-paced environment, builds strong partnerships. 
• Utilizes good judgment, analytical and decision-making skills. 
• Works independently with minimal guidance.

Hiring In:

• United States: AZ, FL, IL, KY, MA, MI, NC, NM, TN, GA, NH and VA

This is Product at Lattice

The Lattice Product team is on a mission to make work meaningful for companies across the world. Lattice is a talent management platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career and compensation planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line. Since launching in 2016 we have grown to over 5,000+ customers globally..

What You Will Do

As a Staff Product Manager, you will:

• Chart and execute a course for delivering a world-class talent suite to our customers
• Develop a longer-term vision, strategy, and roadmap for your product area and drive execution.
• Understand your customers and define customer experiences, focus areas and key success metrics. Form strong cross-functional relationships across the organization including with our Go-to-market partners
• Identify and leverage the latest technology innovations (e.g. gen AI) to address customer needs and elevate their experience

What You Will Bring to the Table

We are looking for someone who has a combination of the following:

• Proven track record of supporting high-performing teams with a track record of developing products with best-in-class customer experiences
• 10+ years of progressive experience in product management or equivalent experience in a technical role such as software development
• A demonstrated ability to influence other product and cross-functional teams
• Demonstrated curiosity and passion in learning and understanding technology & software, especially around AI & ML experience in product offerings/experiences
• Outstanding written and verbal communication skills with a talent for succinctly articulating customer challenges
• Strong analytical skills, with the ability to analyze data and metrics to make informed decisions.
• Comfort with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done—and then doing it.
• Preferably, you have experience with multi-product, B2B SaaS applications, and a technical degree

The estimated annual cash salary for this role is $164,000 - $256,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

#LI-remote

Our Opportunity

We’re looking for a Senior Manager, Web Strategy, who has hands-on experience in building and leading transformations of B2B SaaS websites through strategy, optimizations, and user journey mapping. Along with understanding how to create, maintain, and iterate modern B2B SaaS websites, you’ll also know how to relate that to other areas of business (marketing campaigns, product, IT/Legal, etc.) to create a cohesive experience for prospects and customers, driving revenue from web properties.

The Senior Manager, Web Strategy plays a leadership and strategy role within marketing to drive company growth and optimize our web experience for prospects and customers. Additionally, you’d lead a team of web developers, and SEO managers, working with design, product marketing, legal, and demand marketing. You’ll help translate business needs into curated user journeys on snyk.io and other marketing properties. This role requires a visionary leader who inspires and leads cross-functional teams to deliver on Snyk's promises and objectives.

You’ll Spend Your Time:

• Lead the formulation and execution of visionary web strategies for snyk.io, backed by data and testing, ensuring alignment with organizational objectives and customer needs.
• Derive the data strategy, web audits, and analysis decision-making process, working closely with Lifecycle marketing and Marketing Operations to drive the research, analysis and conversion optimization strategies based on data analysis 
• Drive data-informed web optimizations and journey mapping tied to Snyk’s overall business objectives, using data to maximize the impact from snyk.io and all marketing web properties 
• Conduct and oversee comprehensive user research, AB testing, and usability studies, translating intricate insights into actionable digital experience enhancements, working closely with the Lifecycle team to execute AB, UX, and other testing optimizations
• Drive the organic conversion strategy for snyk.io, working closely with the SEO Manager, DevRel, and PM on content strategy tied to SEO KPIs
• Develop advanced user personas, sophisticated journey maps, and innovative experience maps, focusing on highlighting the nuances of user interactions on snyk.io.
• Provide global web compliance and privacy management for snyk.io and all marketing domains
• Liaise with organizations to support other non-marketing web properties, ensuring that use best practices and learnings from snyk.io testing and optimizations
• Work closely with the marketing operations team to ensure the third-party tools, GTM tracking/tagging, are implemented to ensure web KPIs are traceable 

What You’ll Need:

• 5+ years of experience in web strategy with a strong analytical background.
• Minimum of 2 years in a leadership role, preferably as leading a team of 3+.
• In-depth knowledge of various web analytics suites, data visualizations, and marketing technologies (GA4, Looker, SFDC)
• Strong project management skills with the ability to prioritize and manage multiple projects simultaneously.
• Excellent communication and interpersonal skills for effective engagement with technical and non-technical stakeholders.
• Experience in budget management, procurement, and resource allocation.
• Passion for mentoring and developing web talent.

We’d be lucky if you’d have:

• Familiarity with the developer and/or security world. 

#LI-SK2

As aProduct Designer you will work on how our users experience our product. Starting from a holistic understanding of our problem space and our different users, to discovering different solutions, delivering meaningful user experiences, and making our product and customers more successful.

How you will make a difference

• Execute on all phases of the design process, from conducting research and aligning with stakeholders to creating production-ready designs and measuring their impact.
• Identify and prioritize impactful features through research and stakeholder involvement, operating within the constraints of scaling an existing product.
• Advocate for simplicity, helping your team steer away from complex approaches, to deliver experiences that our non-tech-savvy audience can easily understand and use.
• Translate research findings and other inputs into actionable opportunities, helping others see the value and connect the dots between UX and business goals.
• Partner with Product Managers, Engineers, and other designers to develop viable concepts and ensure design consistency across the product.
• Break silos by collaborating with Sales, Customer Success, Marketing, and other teams to gain better understanding and get more buy in.
• Drive initiatives forward with proactive engagement and self-motivation, always considering the broader business context and platform strategy.

What you bring to the team

• 3-5 years of professional experience designing digital products for web and mobile, ideally in a B2B/SaaS environment.
• A digital portfolio that demonstrates a deep understanding of the human-centered design process, as well as UX and visual design excellence.
• You excel at collaborating and influencing others assertively. Your ability to communicate effectively is essential when collaborating with various stakeholders.
• You are comfortable with planning, scoping, conducting, analyzing, and communicating research to drive informed design decisions.
• Fluency in English; working knowledge of German.
• Eligibility to work in Poland. This is a full-time in-house position.

Why you will love working with us

• You will join an international team of product designers where you can grow professionally and contribute to solidifying our product design practices: your voice will be heard.
• You will impact the engagement and productivity of hundreds of thousands of frontline workers in healthcare, construction, manufacturing, retail, hospitality, and other industries.
• You will help us develop a deeper understanding of our users’ needs: there is so much we still want to discover and improve.
• You will take part in a unique challenge for a product designer: our team is trusted to transform the UX maturity at the organization, and everyone can have a big impact.
• You will have access to modern tools to support you in your job, such as Figma, Notion, UserTesting, Dovetail, Mixpanel, Miro, and more.

What we offer

• Competitive salary
• Phone & Home Internet costs reimbursement up to 80 PLN/month
• Private health care package with Luxmed 
• Multisport Benefit card 
• Creative Allowance – paid as 1000 PLN gross/month
• Home office set-up reimbursement up to 1000 PLN
• Personal Learning & Development Budget of 1500 USD/year 
• Sabbatical Program – 1 month paid leave at 3, 5, 10 year tenure
• 26 days of annual leave/year
• 2 Mental Health days off per year
• Laptop for work purposes
• Hybrid working model or 100% remote from Poland 
• Oh and don’t forget about our Beekeeper Stock options!

Who we are

Beekeeper believes in the potential of every single employee. That’s why we’ve built the essential platform for frontline workers. We put all company communications and tools in one place, empowering frontline employees to be more agile, productive, and create a safer workplace.

At Beekeeper, we celebrate diversity! All qualified applications will receive consideration for employment regardless of race, colour, ancestry, religion, nationality, sexual orientation, age, citizenship, marital status, disability or gender identity. We are committed to ensuring a smooth application process for all candidates. If you require accommodations due to a disability, please reach out to jobs@beekeeper.io, and our team will be more than happy to assist you. 

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We're looking for a Senior Manager, Content Marketing to develop and execute a world class content marketing strategy that builds our brand, generates leads, and positions Webflow as a leader in our market. This leader will be at the helm of our content marketing efforts, playing a critical role in how we continue to grow upmarket and build awareness and credibility with our audience of marketing leaders and teams. 

This role was made for a creative and strategic thinker who can seamlessly transition from high-level strategy to hands-on execution, creating a content engine that fuels our brand and demand channels.

About the role 

• Location: San Francisco HQ or US remote
• Full-time
• Exempt
• Reporting to the Director of Corporate Marketing
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• United States  (all figures cited below in USD and pertain to workers in the United States)
• Zone A: $179,000 - $251,550
• Zone B: $168,300 - $236,500
• Zone C: $157,600 - $221,400

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

What you’ll do:

• Strategic Thinking: Craft and oversee the execution of a comprehensive content marketing strategy that drives brand awareness, engagement, and conversion across owned and earned channels. 
• Content Production: Understand and navigate the nuances of producing high-quality content, ensuring optimal utilization of resources, developing repeatable processes and maximizing output.
• Thought Leadership & Brand Positioning: Identify key thought leadership opportunities that establish Webflow as a trusted voice and market leader, leveraging industry experts and other third-party validation to to establish Webflow as a trusted voice and market leader.
• Collaboration: Partner with other departments in marketing (e.g. customer marketing, events, demand gen) as well as sales to ensure content strategy aligns with overall company goals and resonates with our customers.
• Team Leadership: Hire, train, mentor, and manage a dynamic content team of internal content marketers and external writers, ensuring they are set up for success and growth within the organization.
• Analytics & Reporting: Monitor content performance analytics, providing actionable insights and refining the content strategy in support of generating awareness and creating MQLs.

You’ll thrive as our Senior Manager, Content Marketing if you have:

• 2+ years of experience directly managing the workload and career development of a content team in brand and/or marketing roles, ideally in a high growth company with a B2B focus 
• A knack for balancing creativity with business impact, shipping work that resonates with our audience while still nurturing the team to take on fulfilling work
• Organizational experience developing and executing against a cohesive roadmap that aligns with the broader marketing strategy and activates are narrative across brand, product, and solution messaging. 
• Successful people management experience where you lead by example. We prioritize being kind, respectful, empathetic and supportive. 
• Proven experience in content production, understanding how to efficiently produce high-quality content with limited resources.
• Experience building strong cross-functional relationships and alignment to determine and achieve organizational priorities
• A clear and generous passion for storytelling, a deep grasp of digital marketing, and an innate ability to drive brand narratives
• Experience shaping a brand’s footprint through multiple content channels and multi-media platforms
• Driven consistency and adoption of a brand voice and tone across all content initiatives 
• Lead collaboratively through leadership to support your team. You’ll workshop projects, lead brainstorms effectively, and occasionally roll up your sleeves in order to get the job done
• An analytical mindset with the ability to interpret data and translate into actionable strategies
• Exceptional communication, presentation, and interpersonal skills.
• Familiarity with content management systems (CMS) and analytics tools. Knowledge of Webflow as a tool is a strong bonus!
• A background in SaaS, B2B, or design software industry
• Experience navigating growing companies and a rapidly changing environment with adaptability and patience

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement.
• Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
• Access to mental wellness coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and financial wellness benefits, like CPA or financial advisor coverage
• Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Webflow Applicant Privacy Notice

What this job can offer you

• An opportunity to be a part of and drive the GTM (go to market team) in the EMEA region
• Experience in a scale up, fast growing pre-IPO company
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of Salesforce, LinkedIn Sales Navigator, Outreach is a plus)
• Experience working as an SDR in a B2B SaaS Tech company
• Ability to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills (English and another EMEA language) both oral and written and a positive and energetic phone presence
• Ability to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales- Sales Development
• Location: Remote (EMEA)
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $18,235 USD to $61,565 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Role play exercise
4. Optional: interview with Director,Sales Development
5. Prior employment verification check (Read more at remote.com/employment-checks)

#LI-DNP

About Us:

Culture’s mission is to make bioprocess development and scale-up as fast and easy as scaling software. Towards this aim, Culture’s first offering enables biopharma, biotechnology, and synthetic biology companies to run their bioprocessing R&D in the cloud. Clients design, manage, and analyze bioprocess experiments in Culture’s Console web application. Culture’s offering enables customers to focus on designing and improving their process versus spending time and effort building out their own high-throughput process development laboratory. While customers remotely observe the process and analyze data, the experiments are executed in Culture’s cloud bioreactor facility in South San Francisco. The facility is enabled by Culture’s proprietary 250mL and 5L single-use bioreactor technology and software systems.

At Culture, we combine our passions for biomanufacturing, engineering, and operations to build new solutions that make bioprocess development and scale-up faster. We value curiosity, communication, collaboration, customer focus and a drive for results.

The Opportunity: 

Culture Biosciences is looking for a Marketing Director to build on Culture Bioscience’s innovative solutions (Service and Product), brand and value in the life sciences marketplace focusing on biopharma and biotech.

This opportunity is targeted to an experienced Product Marketer with extensive marketing communications, B2B strategy and execution, and brand creation/awareness experience. This is an agile role involving the building and execution of a rapidly developing Marketing organization within the global Commercial Team.  

This role is responsible for creation, communication and execution of annual strategic marketing plans including brand development and lead-generation efforts supporting Sales/Business Development workstreams. The role contributes to driving growth of Culture Biosciences’ offerings and new product introductions (NPI) launches (products and services). The Marketing Director is a key leadership position within the global Commercial Team, reporting directly to the Chief Commercial Officer, and a member of the Commercial Leadership Team (CLT).

Responsibilities:

Strategic Planning:

• Plan and deliver an actionable comprehensive strategy incorporating insights from market data, trends, competitor activity, qualitative and quantitative marketing research, customer insights (VoC) and industry reports.
• Develop and implement a brand positioning and customer segmentation strategy that aligns, differentiates and drives Culture’s product and services vision and supports Sales growth and execution.
• Design and align an annual Marketing plan and strategic multi-year brand growth/market penetration plan collaborating with Culture Biosciences’ Sales, Business Development, Product Management and Application Technologies strategic initiatives. 
• Design and manage effective Marketing frameworks/tools: Customer journey and touchpoints mapping; Customer personas/profiles; market data/Customer engagement; and marketing campaign performance/impact dashboards.

Tactical Execution:

• Own and improve marketing processes and tools.
• Build consistent operating processes for internal and external marketing communications
• Drive effective brand recognition and awareness programs with meaningful articulated and measured KPI’s.
• Develop and implement marketing and NPI launch plans for new products and services.
• Design, develop and execute active social media channels and monitor impact KPI’s. 
• Lead the creation, development, and execution of technical content collateral communications (internal and external).
• Design, deliver and execute digital marketing projects and campaigns.
• Manage trade shows, conferences, and events (internal and external).
• Partner with Sales/BD/AppTech/ComOps to ensure Marketing plan is executed in alignment with Commercial priorities.

Candidate Requirements:

• Bachelor's degree in Business, Marketing, Public Relations, Communications or related field. Advanced technical degree/secondary major in Molecular Biology, Biochemistry or other Life Sciences disciplines is a significant plus.
• Minimum of 7 years of professional Sales, Marketing and Communications experience within the Life Sciences sector is required; bioprocessing expertise his highly preferred.
• Demonstrated effective thought leadership and advocacy with senior leaders of an organization.
• A passionate champion of Culture with internal and external stakeholders.
• Exceptional communication, collaboration and engagement experience.  
• Remote-based with willingness to travel 30%.

In return, we offer a supportive environment. Our company values are:

• Lift others up. Because we all do better when we help each other succeed.
• Commitment to reliability. Our teammates and customers are counting on us.
• Think like an owner.Progress is driven by teams who care.
• Try new things.Big innovations start with small ideas and actions.

Location & Work Schedule:

• Remote-based position with willingness to travel 30%.

Base Salary Range:

Culture Biosciences's compensation package includes market competitive salary, equity for all qualified full-time roles and a great benefits package. The salary range for this role is $180,000 - $220,000 based on skills, experience and expertise.

Benefits Package:

• Competitive salary and equity compensation
• Extensive Medical, Dental, Vision and Life Insurance programs
• Medical and Dependent Care FSA (prorated based on start-date)
• 401(k) plan with competitive company match
• Responsible Time Off (non-accrual based) policy, 9 paid company holidays and a week-long winter break
• 12 weeks of parental leave at full salary
• For on-site employees:
  • Access to on-site child care facility (subject to availability)
  • Free on-site: breakfast, lunch, snacks, coffee (Culture Biosciences is located on the Google - Verily campus in SSF, so enjoy sushi Wednesday’s and daily vegetarian buffets)

Culture Biosciences provides equal employment opportunities to all employees and applicants. We seek to build a company that promotes inclusion and expands the diversity of our industry as a whole. We encourage people with identities underrepresented in biotech and technology to apply.