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Job Description

The People Services Manager leads and oversees the delivery of efficient, accurate, and effective services of the People Services team to all employees in the organization. He/She ensures the delivery of high-quality HR support, including HR administration, employee data management, employee inquiries, and HR process improvement initiatives.

Key Duties and Responsibilities

Service Delivery & Operations

• Oversees the end-to-end HR service delivery process, ensuring timely and accurate resolution of employee inquiries, requests, and concerns.
• Monitors service level agreements (SLAs) and key performance indicators (KPIs) to ensure service excellence.
• Continuously evaluates and improves HR service delivery, identifying opportunities for automation, process optimization, and cost savings.
• Collaborates with HR Business Partners to address complex employee issues and escalations.
• Maintains a thorough understanding of HR policies & procedures, and country-specific labor laws to ensure compliance in all interactions.
• Presents regular reports on HR People Services metrics, service level agreements (SLAs), and data analysis to identify areas for improvement, monitor key performance indicators (KPIs), and provide insights to HR leadership and other stakeholders.

Process Optimization and Change Management

• Develops and implements standardized and documented HR processes and procedures to streamline operations and enhance efficiency.
• Continuously assesses and improves HR processes to enhance the efficiency and effectiveness of People Services operations.
• Implements best practices, automation, and technology solutions to streamline processes and reduce manual effort.
• Leads change management and communication efforts related to HR process improvements, system implementations, and organizational changes.

Employee Data Management

• Oversees the accurate, secure, and confidential management and maintenance of employee data, ensuring compliance with data protection regulations and internal data privacy policies.
• Develops and implements employee data governance practices to maintain data accuracy and integrity.

Qualifications

• Any bachelor’s degree preferably in Human Resources, Business Administration, Industrial Engineering, or other related courses/field
• At least 5 years of progressive HR experience in HR Business Partnering or HR Shared Services
• At least 2 years of HR leadership experience preferably in HR services delivery or HR Operations Management
• Proven experience in process improvement, innovation, or lean six sigma application in HR processes

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Job Description

Remote role based in Buenos Aires, Argentina

Language requirements: Spanish & English

The Associate Talent Sourcer supports the recruitment team by identifying and engaging potential candidates for various job openings. They use a variety of sourcing techniques and channels to find qualified individuals and then screen and assess their suitability for specific requirements, contributing to the overall talent acquisition process.

Duties and Responsibilities:

• Reviewing and posting attractive job adverts on different job boards to boost the interest from target candidates. Reviewing and processing applications on all platforms in a timely manner.
• Utilizing various sourcing methods on online job boards, professional networking sites, and databases to identify and attract potential candidates for specific job requirements.
• Initiating communication with prospective candidates, building relationships, and providing them with relevant information about the job opportunities.
• Evaluating candidate qualifications and suitability through initial phone or video interviews, assessing their skills, experience, and cultural fit.
• Keeping abreast of industry trends, talent communities, and competitive landscapes to optimize sourcing strategies and always maintain a strong talent pipeline, especially for highly repeatable roles.
• Maintaining accurate candidate data and records in applicant tracking systems (ATS) or relevant databases.
• Working backwards from agreed metrics to optimize the sourcing strategy and maintain agreed service levels.
• Supporting recruiters on ad hoc sourcing related administrative tasks
• Promoting the employer brand by presenting job opportunities in an attractive and compelling manner to potential candidates, and effectively influencing others to leverage social media tools in alignment with Cielo’s brand strategy.
• Coordinating feedback and facilitating the overall recruitment process to ensure a smooth candidate experience.
• Actively seeking and engaging with candidates from diverse backgrounds to enhance the company’s commitment to inclusivity.
• Identifying areas for process improvement within the talent sourcing function and suggesting innovative ways to enhance recruitment efficiency.

Qualifications

Position Requirements:

Education

• High School diploma required, bachelor’s degree in human resources or any related field is preferred.

Experience

• 1 year experience in sourcing, recruiting or talent administration is required.
• Some experience in conducting preliminary candidate assessments via phone or video interviews is preferred.
• Language requirements: Spanish & English

Exposure

• Familiarity with applicant tracking systems (ATS) and other recruitment tools is required.
• Proficiency in using various sourcing methods, such as basic Boolean search, to identify and engage potential candidates.
• Strong interpersonal and communication skills to effectively interact with prospects and build relationships.
• Effective time management and organizational skills to handle multiple candidate pipelines and ensure timely follow-ups.
• Attention to detail and accuracy to maintain candidate records.
• Professional demeanour while representing the company to potential candidates.

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Job Description

This position works within the HRBP  team as part of a dedicated team of HR Professionals serving insightsoftware employees in North America. The HRBP Analyst is responsible for providing exceptional customer service to support HR as well as North American employees. This role is responsible for acting as the primary point of contact for inquiries regarding general HR questions while demonstrating a high level of support and customer service. 

What You’ll Do: 

• Manage end-to-end operational processes for the HR function, serving as a sought after and reliable SME across the business. 

• Provide Workday related transactional support and troubleshooting. 

• Reviews/maintains employee records to ensure completeness, accuracy, and timeliness. 

• Process a variety of HR transactions in our HR systems, ensuring compliance and integrity throughout the system. 

• Create, manage, and update HR documentation on SharePoint sites. 

• Provide reporting and analysis support, audit, and compliance support. 

• Support organizational changes including acquisitions, restructuring, RIFs etc. with a specific focus on system related transaction processing and gathering data for mass changes, including position changes, and providing project and related preparation support to HRBPs. 

• Provide escalated support for HRBPs regarding business specific policy and process questions. 

• Provide support for annual HR processes including but not limited to engagement surveys, annual bonus payment, and annual performance reviews. 

• Assist in the design of processes, training materials, and knowledge articles related to the HR function. 

Qualifications

• Relevant HR experience. 

• Ability to work independently and adopt a proactive approach to resolving complex issues. 

• Strong customer service orientation 

• Continuous improvement mindset 

• Functional knowledge of Human Resource business processes including payroll, benefits, compensation, and employee relations preferred. 

• Strong oral and written communication skills, including the ability to communicate effectively with all levels of personnel with tact and diplomacy. 

• Excellent ability to maintain confidentiality. 

• Experience with Microsoft Excel and PowerPoint. 

• Experience with HRIS system preferred. 

Education/Experience: 

Required: 

• Minimum of 1 year working in HR capacity 

• Bachelor’s degree in HR or related field 

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Job Description

The Associate Human Resources Business Partner is responsible for providing a proactive, practical, and valued HR perspective in partnership with leadership. The Associate HRBP will serve as consultant to management on human resources related issues, while serving as a change agent. The HRBP provides input into HR programs, initiatives, and service delivery strategy based on business needs and advises on the deployment and delivery of HR initiatives and provides support to HR Business Partner on the HR strategic plan. The HRBP serves as a partner to the HR team as needed and is key player in the implementation of programs. 

• Provides guidance for front line leaders to include coaching, counseling, career development, policy interpretation and application. Establishes relationships to work as trusted partner and advisor to leadership. Maintains open communication in order to execute programs, services and solutions to enable successful achievement of department business objectives. Advises on practices related to workforce planning and recruitment, leadership development, employee development and training, performance management and compensation reviews, career and succession, workforce analytics and organizational effectiveness within specific departments. 

• Partners in the development and leads in the implementation of HR programs and initiatives. Translates local business requirements into HR goals and actions, in line with the organization and strategic initiatives. 

• Responsible for department workforce planning by partnering with line managers in forecasting and planning their talent pipeline requirements in line with the function or business strategy. Drives discussions related to workforce and organization design changes based on business needs, organizational capability, and provides recommendations. 

• Consults with talent acquisition on strategies to support departmental labor demand models. 

• Collaborates as needed on development, implementation, and communication of HR procedures and policies. 

• Collaborates with leadership to execute organizational development strategies in areas such as performance management, talent and leadership development. Facilitates formal training as appropriate. Identifies performance-related competency gaps and recommends appropriate correction.  

• Reviews analysis provided by HR operations regarding market data, assigned pay grades, job codes, alternative options for use of existing job code, job descriptions, merit increases, etc. and provide consultative feedback. Provides recommendation on local compensation strategies and facility-specific compensation decisions. 

• Implements employee engagement programs and initiatives and collaborates with departments regarding HR strategies. Leads projects related to preparation and administration of programs for employee engagement and retention, such as preparing the Employee Direct Report List for the engagement survey. 

• Provides guidance to leaders in the administration and interpretation of policies, assuring consistent administration. Partners with HR colleagues to implement and administer policies and programs.  

• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Champions recommendations and revisions of policies and procedures. 

• Serves as change agent, demonstrating the ability to influence, negotiate and gain buy-in at multiple levels within the organization. Drives employee engagement and change management activities. Coaches’ leaders through change management processes, advising them on the implications of short and long-term decisions, strategies, and large-scale change efforts that will yield sustainable business results. 

• Monitors workforce data and analyzes HR metrics to identifies trends, formulates insights, and makes recommendations on key business opportunities to influence and drive employee engagement, performance, retention, employee experience, and influence stakeholder and management decision making. 

Qualifications

• Bachelors and advanced degrees in human resources, organizational leadership, or related field 

• 4 years of HR experience preferably in an HR business advisor role  

• Working knowledge of a variety of human resources disciplines, including employee relations, compensation, performance management, HR analytics and employee engagement 

• Effective communicator, with strong professional and interpersonal skills 

• Ability to manage numerous projects simultaneously, with organization and accuracy 

• Ability to handle confidential matters with maximum discretion 

• Technology company experience preferred 

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Job Description

Human Resources Coordinator (Volunteer/Remote)

• Are you seeking a volunteer role that affords you an opportunity to gain valuable work experience while being committed to helping further the efforts of ARO’s mission in helping victims of abuse?

• Do you like the flexibility of working within a virtual environment?

• Enjoy interacting globally with others who share the same passion for making a difference?

• Are you interested in the value of developing your skill sets, departmental cross-training, leadership roles, mentoring or the opportunity to excel within your chosen vocation?

Apply with ARO today and join our team of amazing volunteers!  

**This is an unpaid volunteer position

Job Summary:

The Human Resource Coordinator aids with and facilitates the human resource processes at all business locations. This position ensures effective use of plans and positive employee relations. The Human Resource Coordinator makes sure that certain plans are administered in accordance with federal and state regulations and that plan provisions are followed. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and data entry.

Responsibilities And What You Will Do:

• Performs volunteer relations functions by answering volunteer requests and questions.

• Assists in the onboarding process for new volunteers.

• Assists with processing of terminations and resignations.

• Preparing and conducting the performance review process.

• Schedules meetings and interviews as requested by the Manager of HR.

• Files documents into appropriate volunteer files.

• Assists or prepares correspondence as requested.

• Prepares new-volunteer files.

• Performs other related duties as assigned. 

Here’s what we’re looking for:

• Must be available to perform during EST work hours.

• Must be available to volunteer 8-10 hours a week

• Excellent verbal and written communication skills. 

• Excellent interpersonal skills.

• Excellent organizational skills and attention to detail.

• Working understanding of human resource principles, practices and procedures.

• Excellent time management skills with a proven ability to meet deadlines.

• Ability to function well in a high-paced and at times stressful environment.

• Bachelor's degree in human resources or related field and/or equivalent experience preferred.

Qualifications

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Job Description

What you get to do in this role: 

• Bring our People Pact to life as you deliver HR support for a dedicated client group of managers and employees
• Serve as a consultant to managers and coach them through complex employee situations, share guidance and best practices when necessary. Must be able to adjust communication and influence style to support leaders and employees and at various levels in the organization.
• Partner with HR Business Partners to assist with driving initiatives aligned to the BU or Regional Strategy.
• Tailor the enablement of COE managed HR programs to meet the needs of assigned client groups and managers. Examples of year over year HR programs include: organization reviews; performance management process; compensation planning cycle; talent review and succession planning processes; and workforce restructurings when applicable.
• Use data to draw insights to create a targeted self-driven action plan to support talent strategy with HR Business Partner teams
• Provide HR policy, process and/or program advice and coaching to employees and managers, when appropriate. 
• Be an expert in local legislation and policy interpretation, partnering with Employee Relations to ensure compliance.
• Partner with COEs and Ops to assist in delivering HR programs and policies in functionally and regionally relevant ways.
• Support up to Sr Director to execute on:

1. Calibration and succession planning
2. Leadership and team development
3. Relevant workforce trends which will impact the BU

Qualifications

To be successful in this role you have: 

• Excellent interpersonal, facilitation, communication, presentation and negotiation skills 
• Ability to form relationships with the business as a known trusted advisor 
• Knowledge of HR programs and processes (e.g., performance management, workforce planning, talent management and employment laws) 
• Ability to work effectively under pressure in a fast-paced environment 
• Good understanding of cultural and geographical differences and practices 
• Must have at least 3+ years direct client facing HR generalist experience

We offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.   Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

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Job Description

ISN Corporation is seeking a full-time Recruiter!

The Recruiter's main responsibilities will be sourcing, recruiting, and screening applicants for a variety of positions at ISN Corporation. The ideal candidate will have experience recruiting for positions within the government contractor sector. He or she will help refine our internal processes for identifying candidates, maintaining a pipeline of potential future candidates, and ensuring that the recruiting process is an appropriate reflection of our culture and core values.

Duties and Responsibilities:

• Provide full life cycle recruiting support in a high volume-recruiting environment; source, screen, interview, negotiate offers and close candidates.
• Work closely and build strong working relationships with hiring managers and leaders across the organization to understand current and future needs.
• Maintain contact with candidates and database with candidate information.
• Source, screen, and interviews candidates ensuring that recruiting practices comply with EEO and ADA guidelines.
• Conducts reference and background checks, assists managers in evaluating applicant qualifications and in the selection of the most qualified candidates.
• Prepares and extends job offer package to successful candidate. In conjunction with management, negotiates package as appropriate.
• Facilitates the new-hire process including orientation and ensures the appropriate and timely processing of new-hire paperwork.
• Identifies, attracts, interviews and recommends placement of candidates for all levels complying with company policy and equal employment opportunity (EEO) and Americans with Disabilities Act (ADA) guidelines.
• Provide weekly status reports about open requisitions and recruiting activities to hiring managers and HR leadership.
• Analyze current on-boarding process to improve inefficiencies and create a positive recruiting experience for candidates.
• Build a candidate pipeline for key positions and maintain regular contact with possible future candidates.Track metrics and use data for AAP.
• Other duties as assigned.

Qualifications

• Bachelor's degree (required).
• Minimum of 5 years of recruiting experience (Two or more years with Gov. Contractors)
• Strong interviewing skills for establishing rapport with candidate and gathering information for hiring decisions.
• Experience working with recruiting techniques and employment policies and procedures, including EEO and ADA regulations.
• Strong communication and presentation skills
• Good ability to maintain high level of confidentiality regarding employee information.
• Possesses the ability to self-manage and adapt to changes, delays, or unexpected shifts in priorities while maintaining focus and productivity in a fast-paced environment.
• Customer service driven and attention to detail is a must.

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Job Description

Hybrid Role

As the Human Resources Business Partner (HRBP)for our client, you will provide expertise, consulting and support to managers and staff in the following areas: talent acquisition, employee relations, onboarding and orientation, performance & talent management, coaching & development, workforce planning, learning & development, and compliance (e.g., policies, procedures, state, and federal employment laws). This position will also play a key role in the development and execution of structured employee engagement and motivation/recognition programs.

Qualifications

To be successful, you will need to be a forward-thinking, collaborative, and proactive partner in developing and implementing organizational strategies to foster a positive workplace culture focused on growth and development. Other qualifications you will have include:

• Bachelor’s Degree with a minimum five years of experience as a Human Resources Business Partner is required; or equivalent combination of education and experience
• Excellent written and verbal communication skills with the ability to communicate to executive team and internal team members
• Highly effective, creative, and collaborative business partnership experience at all levels
• Strategic agility in problem-solving skills
• Strong knowledge of employment law, organizational planning and development, talent management and engagement, policies and procedures, and compliance
• Experience determining and facilitating training and development opportunities to include orientation and leadership and team development programs.
• Proficient in Microsoft Suite of products – Word, Excel, Outlook
• Familiar with applicable HR software

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