Job Description

As the Lead Frontend Software Engineer at People Can Fly, you will play a crucial role in leading the frontend development efforts, overseeing the creation of public-facing interfaces that provide exceptional user experiences. You will lead a team of frontend engineers, collaborating closely with designers, backend engineers, and product managers to deliver high-quality and scalable frontend solutions. Your expertise in frontend technologies and leadership skills will be instrumental in driving innovation and excellence in frontend development.

• Lead and mentor a team of frontend engineers, providing guidance and support to ensure the successful delivery of frontend projects.
• Collaborate with cross-functional teams to define requirements, establish priorities, and plan frontend development tasks.
• Architect and design responsive, fast, and secure public-facing interfaces, leveraging best practices and industry standards.
• Implement frontend solutions using modern frameworks and libraries, such as React, Angular, or Vue.js, while ensuring code quality and performance.
• Optimize frontend code for speed and scalability, conducting code reviews and performance audits to identify areas for improvement.
• Establish and enforce coding standards, best practices, and guidelines to maintain consistency and quality across frontend codebases.
• Stay updated on emerging frontend technologies and industry trends, evaluating their potential impact on our development processes and strategies.
• Collaborate with security experts to implement robust security measures and practices to safeguard public-facing interfaces against potential threats and vulnerabilities.

Qualifications

• 5+ years of experience in frontend development.
• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a Frontend Software Engineer, with at least 5 years of experience in frontend development.
• Previous experience in a leadership or lead engineering role, with a track record of successfully leading and mentoring teams.
• Expertise in frontend technologies, including HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Angular, Vue.js).
• Strong understanding of responsive design principles, performance optimization techniques, and security best practices.
• Experience with frontend build tools, package managers, and version control systems (e.g., Webpack, npm, Git).
• Excellent problem-solving skills and attention to detail, with a passion for crafting elegant and user-friendly interfaces.
• Strong communication and collaboration skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Experience in the gaming industry or a passion for gaming is a plus.

Nice to have:

• Understanding of DevOps principles, experience with GitHub Actions or similar tools
• Prior experience with Grafana or similar services
• Familiarity with backend technologies
• Experience working with project management software (Jira, Confluence, etc.)

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Job Description

Why this role is critical to us

• As part of the next phase in our growth, we are looking to expand our Site Reliability Engineering team to offer round the global cover. As an organisation we are fully convinced that everything should be automated and that software should run software and believe in the Site Reliability Engineering model. We have established a platform using cutting edge technology, such as Kubernetes, containers, pipelines and monitoring. The candidate will be a forward-looking engineer with an understanding of how SRE will enable operations in the future. You will have broad operations and automation interests and not shy away from the operational aspects of life and understand that the best way to build reliability is to break things often.
• The ideal candidate will have experience of operations, a passion for automation and an interest in software development or they will have experience of software development, a passion for automation and an interest in operational excellence. If you have incident manager skills and are able to manage rationally and calmly during a crisis that would be an added bonus. There is an expectation to work occasional peak weekends as well as some on call requirements. This is the beginning of a growing team and we are looking for individuals to grow with it.
• You will lead the team’s technical vision bridging the gap across platforms, infrastructure, automation and software.
• You will be able to review and design non functional requirements, prioritise key areas of operational architecture and guide both operational staff and software feature engineers on SRE best practice.

What you’ll need to bring to the party

• Excellent communication skills-written and verbal
• Highly organised and with good attention to detail
• Customer orientated
• Working across boundaries - geographically, teams, language and cultural
• Curious and willing and able to learn new technologies and practices
• Cloud aware, you understand how cloud technologies differ from other technical approaches and are able to explain these to others.
• Lives and breathes availability and operational excellence in technology

What you’ll be doing

• Uptime of Experian Platforms Software: ExperianOne – Experian’s Cloud SaaS offering for Decision Analytics and Fraud specific platforms.
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Partner with development teams or equivalent to improve services through rigorous testing and release procedures
• Run the production environment by monitoring availability and taking a holistic view of system health
• Think about systems - edge cases, failure modes, behaviours, specific implementations
• Make monitoring and alerting alert on symptoms and not on outages
• Responding to incidents and restoring service
• Over time, gaining a good enough understanding of the systems to efficiently triage issues and find owners for problem resolution
• An ability to identify an issue or a manual process and ensure that they never occur again: solving, improving, documenting
• Incident management; able to co-ordinate others and be co-ordinated during service disruptions with a focus on restoring availability
• Ability to write complex queries using various tools
• Ability to identify high level root cause from symptoms, e.g. Networks, Application, Compute, Storage.
• Understanding of Kubernetes, Infrastructure as Code, High availability principles.
• Excellent communication skills in English with colleagues across the globe.
• Strong relationships with other members of the SRE team in EMEA & APAC and also with Global SRE team around the globe
• Working relationships with colleagues in other departments, third parties who support backing applications.
• Collaborative relationships with developers, security and architects to influence them to build resilient, maintainable solutions
• Proficiency in one programming or scripting language and willingness to apply software development best practices to an operational role

Qualifications

• Matric
• IT related qualification
• More than 5 Years’ experience in supporting complex, highly scaled systems in production
• Linux knowledge, experience troubleshooting and predicting issues in advance
• Networking, troubleshooting and monitoring
• Cloud Native application designs for high performance, scalability and resilience
• Incident Management and co-ordination, Blameless PIRs
• Experience in-Kubernetes, OpenShift, EKS, Splunk, Dynatrace, Thousand Eyes, ServiceNow, Jira, Jenkins, Python
• Experience in- Java, Cassandra, Redis, RunDeck, MongoDB, Apigee, Okta, PostGres, AWS, Azure, GCP
• Infrastructure as Code, Git Ops.

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Job Description

We are seeking a talented and strategic Copywriting Manager to lead our Direct-to-Consumer copywriting efforts. Reporting to the Head of UX, the Copywriting Manager will lead a team of copywriters, joining UX research as a critical supporting role in the UX design process, orchestrating the creation of customer-centric copy across various digital channels. This role demands a hands-on approach to crafting written content, while also embracing the opportunity to explore innovative content creation methods and a commitment to mastering innovative writing technologies. The ideal candidate will ensure the brand's voice and tone remain unified at every customer touchpoint. A proven understanding of consumer branding and the ability to develop an accessible and persuasive marketing voice is pivotal to achieving success in this integral role.

Key Responsibilities:

• Develop and execute a comprehensive copywriting strategy aligned with the business objectives, brand voice and target audience personas.
• Mentor and lead a team of copywriters, fostering an environment of excellence, creativity, and professional growth.
• Collaborate with Design, Marketing, Product and Legal teams to ensure a consistent and effective brand message.
• Drive the creation and refinement of copy for Experian’s public website, emails, digital products, and other consumer interfaces, utilizing both traditional and innovative content creation techniques.
• Strategically distribute content creation tasks to balance workloads and leverage diverse skill sets to maximize output efficiency.
• Incorporate strong consumer branding and a clear, approachable and engaging tone into all customer touch points.
• Stay ahead of industry trends, competitor activities, and consumer insights to inform and enhance our copywriting practices.
• Regularly review and refine our copywriting processes, tools, and practices to enhance efficiency, effectiveness, and scalability.
• Use data-driven insights to refine content strategies, aiming for higher engagement, conversion rates, and customer satisfaction.
• Maintain and continuously refine Experian’s brand voice and tone guide, ensuring all content is aligned and up-to-date with our brand identity and messaging standards.

Qualifications

Qualifications:

• Bachelor's degree in Marketing, Communications, English, or a related field, with a Master's degree preferred.
• At least 10 years of copywriting experience, including a minimum of 2 years in a leadership or managerial role, preferably in the financial services sector.
• A track record of developing and implementing successful copywriting strategies for digital platforms.
• In-depth knowledge of SEO, content optimization, and digital analytics tools like Google and Adobe Analytics.
• Demonstrated ability to lead a team of creative professionals in a collaborative and innovative environment.
• Openness to exploring and applying new content creation and distribution methods.
• Exceptional written and verbal communication skills, capable of tailoring content to a variety of audiences and channels.
• A strategic, customer-focused mindset, adept at translating business goals into compelling content that drives engagement and action.
• Meticulous attention to detail, prioritizing quality, consistency, and alignment with brand messaging.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple projects and priorities effectively.
• Expert skills in: Figma, FigJam, JIRA, Confluence, Headless CMS (Content Stack a plus).
• A good sense of humor and the ability to infuse fun and personality into the team's output, making the creative process enjoyable and engaging.
• A deep-seated passion for storytelling and content creation, with a belief that work should be fulfilling, impactful, and, most importantly, fun.

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Job Description

Looking to become a major player on a team? Want to make a big impact on an engineer-driven roadmap in your next career adventure? We are looking for a hands-on Senior Kotlin Software Engineer and desirably with some experience in C/C++ software development. The core mission requires payment application development for Android and Linux based E-POS terminals.

Qualifications

IT SKILLS / TOOLS:

• Kotlin
• Android
• C/C++
• Multithreading and synchronization
• Basic cryptography understanding
• Understanding Protocol Design Approaches
• Design patterns basics
• Tools: IntelliJ IDEA, Git, GitBucket, Jenkins, Confluence, Jira

Additional knowledge would be welcome:

• Linux System Programming, POSIX 
• Modern approaches for Android application development 
• Knowledge of Linux internal architecture
• Experience in TDD
• Experience in Java
• UML and Documentation development

•  Responsibilities

• Development of applications/modules/libraries using Kotlin and Android framework and proprietary libraries. 
• Updating corresponding technical specifications, work with customer specifications
• Software maintenance (bug fixes, refactoring)
• Code analysis 
• Work closely with QA Engineers for debugging and bug fixing

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Job Description

The Project Manager, Training & Certification is a full-time position responsible for facilitating effective, efficient cross-departmental project implementations for the Training & Certification group at the Linux Foundation. This group develops and delivers training courses and certification exams requiring extensive collaboration between its different subteams, external departments, and third-party vendors. This role reports to the Sr. Project Manager, Training & Certification and drives accountability and execution by implementing project management best practices on communication, scoping, delivery tracking, etc.

The successful candidate must be willing to work within the following hours:
03:00pm-11:00pm (GMT) / 08:00am-4:00pm (PST). 

The successful candidate must be willing to shift schedules as needed, to deal with the practical challenges presented by working with colleagues across global time zones.

Qualifications

The Project Manager’s primary responsibilities are as follows:

• Helps clarify project goals early on and facilitates the creation of a robust project plan
• Ensure adherence to the best practices and use of standardized tooling (JIRA, Confluence, etc.)
• Defines scope, resources, and schedule based on high-level objectives and milestones 
• Facilitates ongoing communication between team members to ensure alignment and understanding of who should be doing what, by when, and why
• Identifies resource gaps and surfaces for decision 
• Implements Agile practices across the team (defining epics, stories) 
• Drives project success: managing the backlog and ensuring quality and productive meetings 
• Conduct post-mortems to identify opportunities to improve
• Regularly communicates status to stakeholders

Competencies

• Passionate about delivering results 
• Collaborative: works effectively with others and keeps an eye on the overall goals of the Foundation
• Positive:happy to face a challenge and marshall resources toward a goal
• Responsiveness: values being responsive to others’ requests, especially members
• Efficiency: able to move projects from start to complete
• Communication: proactive communicator who understands where she/he needs to facilitate communication
• Conscientious: keeps meticulous records and always follows up to ensure tasks don’t get dropped
• Trustworthy:Ability to work closely with a team and earn and keep his/her trust
• Astute:Uses sound judgment to make decisions that improve revenue or reduce costs
• Quality: Focuses on creating quality in everything he/she does: plans, written communication
• Strategic:always on the lookout for new opportunities to make the LF better

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Job Description

The Primary Support Specialist is critical to the long-term satisfaction and retention of corporate and broker clients.  In this role you will serve as a primary and dedicated point of contact for a key corporate client on day-to-day questions and support-related issues including data interfaces, file feeds, automated processes, and reporting needs.  You will be responsible for reporting product defects on behalf of the customer and insightsoftware support and services teams and act as a subject matter expert for our engineers and work collaboratively across teams to prioritize features for inclusion in future product updates. 

Primary Responsibilities

• Maintain contemporary product knowledge to improve resolution of support cases generated by the client
• Identify support trends across all support cases
• Involve cross-functional teams required to resolve open support cases
• Provide client feedback related to all cases and to assist in the resolution for open cases
• Track and coordinate the resolution of defects, bugs, and issues
• Provide documentation within support cases using the case tracking system
• Provide data analysis, report writing, file management, database auditing, and technical support
• Monitor daily file feeds for timeliness and accuracy and assist client in troubleshooting any issues
• Learn the various ways our software meets the accounting, legal, tax and other regulatory requirements of our customers and assist them in the use of and proper set up of those features
• Test, Document, and escalate unresolved customer cases that may be product defects or data issues to engineering and product management
• Work closely with product and services teams on prioritizing for each sprint releases
• Assist in responding to direct customer inquiries during peak volume and serve as a point of escalation for the customer
• Prioritize, communicate, and manage customer cases via Salesforce case tracking system               
• Document knowledgebase solutions for internal and possible external use

Qualifications

• Proficiency and experience with SQL, FTP, data management, file interfaces
• Familiarity with relational databases, including data analysis, report writing, auditing, and updating data via SQL scripting
• Advanced Excel skills, including formulas and functions for data analysis is strongly desired 
• Exposure to, or experience with, agile methodologies and environments preferred but not required
• Salesforce and Jira application knowledge a plus
• Strong work ethic and time management expertise
• Demonstrated success working in highly collaborative, team-centric environments
• Well-developed problem-solving skills
• Excellent written, phone, and conversation management skills needed to interact with external clients and internal stakeholders
• Bachelor’s degree or equivalent experience in Mathematics, Engineering, Computer Science, Accounting, or Management Information Systems preferred but not required

Preference will be given to candidates with the following specific skills/experience:

• Understanding of or experience with US based executive compensation, stock plan, and ESPP industries, including but not limited to software support, administrative support, consulting, or professional services
• Knowledge of finance and accounting principles, specifically ASC 718 (Accounting for Stock Based Compensation) as published by the Financial Accounting Standards Board (FASB)
• Certified Equity Professional designation

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Job Description

The role of the Project Manager is to lead, manage, and deliver value to our clients by overseeing end-to-end implementations and ad-hoc projects within the Revalize portfolio. Project managers are responsible to define and manage the entire process of product implementation and expansion projects for our Clients and Partners. Project managers collaborate closely with Clients, internal teams and third parties to ensure seamless project delivery within scope, budget, and timeline constraints across a diverse portfolio. Project Managers interact with customers to install, optimize, or modify their solutions based on their business results. These projects are built using our project methodology that encompasses comprehensive planning, execution and reporting processes, models, and tools. The ideal candidates will possess strong project management skills, exceptional communication abilities and thrive in a dynamic and fast paced environment.  

Location 

• Remote in Poland 
   

Responsibilities 

• Lead the planning, execution, and monitoring of Revalize projects from kickoff to closure, inclusive of client acceptance.  

• Define project scope, objectives and deliverables in collaboration with internal and external stakeholders whilst monitoring budget and risk.  

• Develop detailed project plans, timelines, and resource allocation schedules with cross functional teams. 

• Coordinate cross-functional teams including but not limited to developers, engineers, business analysts and consultants to ensure project milestones and deliverables are met.  

• Proactively identify and mitigate project risks, issues, and dependencies. 

• Manage and execute multiple projects across the Revalize portfolio concurrently. 

• Create, update, collaborate and communicate project documentation for internal and Clients’ use with data obtained from multiple internal tools (i.e., OpenAir, Salesforce, Jira, etc.) Communicate project status updates, progress reports, steering committee presentations and performance metrics to stakeholders and Revalize leadership. 

• Conduct regular meetings and workshops with clients to gather requirements, provide updates, and address concerns as well as guide clients through the preparation of their IT infrastructure.  

• Manage client expectations and foster positive relationships through effective communication and conflict resolution. 

• Ensure adherence to quality standards, best practices, and compliance requirements throughout the project lifecycle. 

Qualifications

• Bachelor's degree or equivalent industry experience.  

• 3-5+ years managing technical projects with an eye to managing risk, scope, quality and budget.  

• Experience delivering project results to external clients 

• Experience working on complex projects including projects requiring coordination with multiple vendors.  

• Strong negotiation, planning, and project reporting skills  

Preferred 

• Experience with SaaS Implementation 

• Experience with Professional Services context (billable) 

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Stellenbeschreibung

Zum nächstmöglichen Zeitpunkt suchen wir für unseren Online-Shop Kundenberater:innen in Voll- und Teilzeit in Stuttgart oder remote.Gewünscht ist einMindest-Umfang von25 Stunden pro Woche. 

• Für unsere deutschen, österreichischen und schweizerischen Online-Kund:innen bist Du erste:r Ansprechpartner:in. Ob telefonisch oder per Mail, Du hilfst unseren Kund:innen bei der schnellen Klärung ihrer Anfragen rund um die Bestellung bis hin zur Reklamationsbearbeitung  
• Der Online-Shop-Kundenservice ist Ansprechpartner für alle Fragen rund um den Einkauf im Breuninger Online-Shop. Für unsere Kund:innen sind wir telefonisch und per E-Mail von Montag bis Samstag von 08 – 20 Uhr erreichbar
• Du entwickelst individuelle Kundenlösungen und stehst dabei im engen Austausch mit unserer Logistik, der Kontoführung, DHL und vielen weiteren Kontaktstellen 
• Du wirkst aktiv bei der Weiterentwicklung der Prozesse im Kundenservice Online-Shop mit
• Mit Hilfe internen Coachings optimieren wir deine Kommunikationsfähigkeit, damit Du für alle Anfragen gewappnet bist

Qualifikationen

• Dein freundliches und zuvorkommendes Wesen zaubert allen Kund:innen ein Lächeln ins Gesicht 
• Du hast Freude am schriftlichen und telefonischen Kundenkontakt 
• Verantwortung zu übernehmen und selbstständig die bestmögliche Lösung für die Kund:innen zu entwickeln ist genau dein Ding  
• Du bist sicher im Umgang mit den gängigen MS-Office Programmen und hast Spaß an einer digitalen Arbeitsweise (z.B. mit Jira und Confluence) 
• Berufserfahrung in einem dienstleistungsorientieren Bereich ist wünschenswert, Quereinsteiger sind ebenfalls gerne willkommen 

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Description du poste

Passionné par la démarche et la culture DevOps ? Si vous souhaitez rejoindre une équipe enthousiaste et que vous aimez travailler en co-création avec nos clients, alors n’attendez plus !

Fondée il y a 3 ans, la tribu DevOps compte plus de 150 collaborateurs. Actuellement en pleine croissance, elle est composée de plusieurs squads orientés par domaines d’expertise : CI/CD, Python, DevOps Advisory & GitLab.

La squad CI/CD s’articule autour de 3 rôles : 

• Squad Leader pour définir et structurer le parcours de formation et de certifications et animer la communauté, contribuer à la visibilité des offres, développer la relation avec les partenaires, participer aux avant-ventes

• Tech Lead pour développer l’expertise au sein de la squad, piloter les projets, accompagner les équipes vers plus d’expertise et mentorer les plus junior

• Career Managerspour orienter les consultants sur leur parcours de carrière, animer et fédérer une équipe de consultants en étant le relai de proximité privilégié, déceler les talents de demain et conserver ceux d’aujourd’hui 

 C’est une communauté d’experts qui interviennent sur des missions variées : 

• Accompagner les équipes de Dev par la mise en place de pipelines CI/CD, d’Infra As code et de conteneurs pour leurs applications,

• Concevoir et/ou mettre en œuvre des solutions techniques éditeurs ou open source dans des environnements Cloud Hybrides et veiller à l’efficacité de ces dernières,

• Intervenir sur des écosystèmes techniques DevOps et des plateformes de CI/CD complexes pour des milliers d’utilisateurs 

 Selon les projets, voici les technologies que vous serez amenés à rencontrer :

• Système : Linux

• Cloud : AWS, AZURE, GCP

• Scripting : Python, Bash, Shell…

• Programmation : Python, JavaScript, Java…

• Infrastructure As Code : Terraform, Ansible…

• Collaboration : Jira, Confluence…

• Tests : Selenium, Sonarqube…

• CICD : Gitlab, GitHub, Jenkins…

• Containers : Docker, Kubernetes

• Versionning : Git

Qualifications

Profils recherchés pour rejoindre l’équipe :

• DevOps, Ex Dev, Ex Ops, que vous veniez du développement ou de l’administration système, vous êtes passionné par l’automatisation et l’amélioration continue,

• Vous avez des compétences en Scripting et/ou en Développement,

• Vous avez déjà une première expérience sur de la mise en place d’outils de l’écosystème DevOps - CI/CD si possible en production et vous souhaitez aller plus loin sur ces sujets,

• Vous effectuez de l’automatisation d’intégration applicative ou technique,

• Et vous êtes convaincu par la culture DevOps bien sûr !

Les petit plus  : 

• Une expérience en implémentation de plateformes de CI/CD avec des composants “Enterprise” (GitLab / GitHub en version “Enterprise”, Ansible Tower, etc…)

• Des connaissances et de la pratique en conteneurisation et sur un Cloud provider !

Ce que nous vous promettons :

• Un parcours de carrière personnalisé et valorisant qui vous accompagnera dans votre montée en compétence au travers de formations certifiantes telles que : GitLab, Terraform, Kubernetes (CKA, CKAD, CKS), AWS, Azure et GCP

• La possibilité de rejoindre une communauté d’experts passionés !

• L’opportunité de vous investir en interne : être formateur, participer au recrutement, aider à développer notre offre et pourquoi pas être manager de votre propre équipe

• Un suivi de proximité à plusieurs niveaux : votre career manager, votre HRBP et votre commercial,

• Un cadre de travail flexible

Le Groupe Devoteam œuvre pour l'égalité des chances, pour la promotion au mérite de ses collaboratrices et de ses collaborateurs et lutte activement contre toute forme de discrimination. Nous sommes persuadés que la diversité contribue à la créativité, au dynamisme et à l'excellence de notre organisation. 

Tous nos postes sont ouverts aux personnes en situation de handicap.

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Description du poste

Tu es un.e Analyste qui se démarque par son service incroyable auprès des clients en se positionnant selon leurs perspectives ? Chez nous, tu seras un.e grand.e contributeur.trice dans l’atteinte des objectifs d’affaires de l’entreprise. 

TES PROCHAINS DÉFIS :

• Contribuer à la réalisation de différents processus de sélection de système;  
• Réaliser les livrables des phases de projets : Identification des besoins, Analyse des processus, rédaction des requis fonctionnels et non fonctionnels; 
• Contribuer aux activités de priorisation de la planification stratégique;  
• Appuyer le directeur du département dans la rédaction et priorisation des demandes;  
• Assurer que les exigences sont comprises et utilisable par les équipes de développement;   
• Identifier des risques et des enjeux, contribuer à définir des plans de mitigation et à la résolution de ceux-ci;   
• Faire évoluer la pratique d’analyste d’affaires au sein du département d’optimisations des solutions technologiques;  
• Gérer des parties prenantes;  
• Participé à l’élaboration de budget pour le département; 
• Participé à la documentation et formation des livrables;  
• Mettre en place une gouvernance de la documentation des interfaces système.  

Qualifications

L’EXPERTISE RECHERCHÉE POUR NOUS AMENER PLUS LOIN :

• Au moins 5 ans d'expérience dans un rôle similaire dans le domaine des technologies de l'information. 
• Excellentes compétences en communication et capacité démontrée à travailler en équipe. 
• Maîtrise du français et de l'anglais, à l'oral et à l'écrit. 
• Expérience pratique avec les outils suivants : Jira, Confluence, Miro, Teams, Outlook, Excel 
• Connaissance des plateformes Saas suivante est un atout :  
• NetSuite ERP, Salesforce CLM, Salesforce Commerce Cloud, UKG, DocuSign CLM. 
• Connaissance approfondie des méthodologies de travail Agile, notamment Scrum et Kanban. 
• Capacité démontrée à travailler dans un environnement dynamique et à s'adapter rapidement aux changements. 

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