LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. 

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Reports to the Director, Sales Consulting EMEA and focused on supporting our largest and most strategic accounts and new business alongside other Sales Consultants, Sales Executives, Sales Leaders, Account Managers, and Professional Services staff. You will directly interact with LivePerson’s existing and prospective customers, both in support of the account owner or independently. You will contribute to the achievement of the EMEA revenue target, with commission incentives tied to that target. 20%-40% travel is required. 

You will: 

• Build and deliver sophisticated demonstrations around Conversational Cloud (Liveperson’s core messaging platform), Conversational AI (including Generative AI capabilities), Voice AI, Conversational Analytics, and key partner technologies (Apple Business Chat, WhatsApp, Instagram, IBM Watson, Google My Business)
• Partner with sales to develop the strategy for winning a given opportunity
• Architect new and custom solutions to set the vision for how our products will integrate into a customer’s infrastructure
• Get hands-on with Generative AI, messaging and real business use cases to drive outcomes through innovation and technology
• As needed, provide technical and industry expertise to other business units (non-sales) within LivePerson's R&D, Marketing, Partner relations, legal, M&A, Investor relations, HR, etc.
• Understand and share information about LivePerson’s competitors as you discover it, while following LivePerson’s ethical guidelines
• Collaborate with team members to author responses to “Requests for Proposals” (RFP, RFI, RFT, etc.)
• From time to time, educate and train the sales and delivery teams on LivePerson’s solutions
• From time to time, mentor new members of the sales consulting team
• From time to time, support customer conferences by running demo stations or by acting as a scheduled speaker at the event

You have:

• 3-5+ years of Solution Consulting / Pre-Sales Engineering or relevant technical experience (Solutions Architect, Solutions Engineer, Developer), with a proven track record of helping to close large Enterprise deals.
• Product Management or similar experience will also be considered.
• Demonstrated experience selling into or supporting sales cycle for large key accounts  (renewals, upsells, new LOBs, attrition prevention, expansions).
• Able to think creatively in complex situations and provide value in the development of strategic plans for an account, whether for an existing customer or a new logo prospect.
• Preferred, but not required, is experience related to: web, martech, video, mobile app, contact centers, telephony, Conversational Analytics, Conversational AI, and/or Generative AI.
• Strong public speaking skills
• Strong written communication skills
• Understanding of API concepts, UML diagramming and Agile development workflows.
• Understanding of Cloud infrastructure concepts. GCP or AWS certification is a plus.
• BA or BS Degree, or equivalent
• Desirable: education in Computer Science, Computer Engineering, Mathematics, Electrical Engineering, AI or related. Relevant boot camp and self study experience will also be considered.

Benefits: 

• Health: medical, dental, vision and wellbeing.
• Time away: vacation, dependent care, holidays, wellness days, and more
• Health: Medical, Dental and EAP.
• Time away: 28 days holiday + up to 5 Care Days.
• Financial: Workplace Pension Scheme, Employee Stock Purchase Plan.
• Family: Paid Parental Leave, maternity support.
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: Group life insurance, exclusive perks and discounts and more.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

We are looking for an experienced and strategic Product Marketing Manager to join LivePerson’s growing product marketing team. Reporting to our Director, Product Marketing, you will help shape marketing strategies that drive the adoption and success of our Conversational Intelligence and its award-winning AI capabilities. You will collaborate closely with Product Management, Sales, Customer Success, and our broader Marketing team to fuel growth, expand our pipeline, enhance sales support, boost adoption, and advance our position as thought leaders. This Product Marketer will be in charge of empowering sales through targeted enablement resources, crafting persuasive external and internal presentation materials, managing website content, and producing various other key marketing communications to help our customers get maximum value from LivePerson’s technology.

You will: 

• Join a dynamic team of product marketing managers, each responsible for distinct product areas and core PMM functions such as competitive intelligence, analyst relations, and sales enablement.
• Develop an expert understanding of our platform, including its capabilities, features, benefits, and unique differentiators.
• Collaborate on analyst relations to provide ongoing support for inquiries, briefings, research reports, to help gain strategic insight as well as enhance Liveperson's credibility and visibility in the market.
• Conduct market research to identify target customer segments, competitive insights, and market trends.
• Collaborate with product management to ensure understanding of customer needs and revenue opportunities.
• Create compelling product narratives, messaging, and positioning that resonates with our target audience and differentiates our products in the market.
• Develop go-to-market plans for new product launches, including product positioning, pricing strategies, sales enablement materials, and marketing campaigns.
• Help the sales team with training and sales tools, such as product presentations, battle cards, and customer success stories.
• Collaborate with the demand generation team to develop and implement marketing campaigns.
• Partner with our content and customer marketing teams to support the creation of high-quality collateral, including whitepapers, case studies, blog posts, and videos
• Analyze product performance, market trends, and customer feedback to identify opportunities for product optimization and growth.
• Be a product promoter and brand evangelist, representing LivePerson and our solutions at industry events, conferences, webinars, and customer meetings.

You have:

• Bachelor's degree in business, marketing, or the liberal arts; MBA is a plus
• 6+ years of professional experience in marketing, customer success, or product management. 
• 2+ years of experience in product marketing, ideally in the B2B SaaS industry
• 2+ years of project management experience 
• Demonstrated ability to create engaging positioning and messaging
• Experience with bringing new products to market, agile release schedule, and other GTM activities
• Excellent communication, presentation, writing, and project management skills
• Experience working in the CX/ contact center, or AI/automation space 
• Expertise implementing go-to-market strategies for complex products
• Experience translating technical concepts into compelling marketing messages
• The ability to analyze market data, customer insights, and product performance metrics to guide decision-making
• Willingness / ability to travel 10% of the time

Benefits: 

The salary range for this role will be between $105,000 to $120,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

#LI-Remote

The Infrastructure  team’s mission is to create an efficient, reliable and scalable foundation to accelerate the development, launch and expansion of autonomous technology. Infrastructure at Cruise builds the foundational enterprise, developer, site, and cloud technology and operations that Cruisers rely on every day. We enable robust, modern, reliable, and secure infrastructure that provides the innovation, insights, and efficiency for teams to meet Cruise’s near and long term goals.

TPM Planning

• Drive the formulation and review of team objectives and key results for quarterly and annual planning cycles.

• Develop and review detailed program plans, and also be adept at balancing them against short-term agile needs and risk management.

• Develop knowledge of technical systems to understand and handle dependencies between teams and systems.

TPM Execution

• Ensure smooth execution of programs, and improve execution and reporting processes over time.

• Understand the bigger picture and apply your technical expertise and organizational problem solving skills to prioritize and navigate blocking issues.

• Deliver high quality communications to efficiently summarize, resolve, raise issues, and celebrate wins.

• Build strong working relationships with partner teams to facilitate collaboration. 

• Apply critical thinking to scope and lead ambitious programs.
   

TPM Delivery

• Partner with Product Managers and Engineering Managers to ensure that acceptance criteria have been met, and that projects are completed and delivered on schedule.

• Validate non-functional requirements such as latency, performance, scalability, and resource cost.

Day-to-day TPM responsibilities:

• Drive multiple cross-org engineering programs

• Partner closely with engineering and product teams

• Communicate with stakeholders 

• Refine processes & tools used by your team and others

What you must have:

• 8+ years of TPM experience in fast-paced technology company

• Ability and interest in operating in environments that have some ambiguity

• Experience and ability to influence without authority across engineering teams 

• Experience leading critical engineering initiatives that span multiple teams, which often have conflicting priorities and schedules

• Excellent program management skills and experience 

• Excellent verbal and written communications

• Excellent interpersonal skills

• University degree in Computer Science, or 2+ years of experience in software development or QA or infrastructure

• Familiarity with project management tools for ticketing, planning, drawing, presentations

• An analytical and curious nature

• An interest in solving problems collaboratively
   

The salary range for this position is $155,000 - $228,000. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may also be offered a bonus, long-term incentives, and benefits. These ranges are subject to change.

The Basics

We are looking for a Senior ServiceNow Administrator who has extensive experience in configuring, customizing, and maintaining ServiceNow applications and some experience and interest in development. Tanium is working on a new implementation of ServiceNow, you willbe responsible formanaging the ServiceNow platform, ensuring its availability, performance, and security once we go live. You will also work closely with business stakeholders, developers, technical architects, and business analysts to understand their requirements and provide solutions using ServiceNow best practices. Tanium and ServiceNow have recently partnered in pairing best in class automated endpoint management with the premier ITSM platform. This role willprovidea unique opportunity to not only administer a newly implemented platform but also have an impact on bolstering the Tanium/ServiceNow “Better together” story. 

What you'll do

• Administer and support the ServiceNow platform, including incident, problem, change, service catalog, asset, configuration, knowledge, and reporting. 
• Perform system upgrades, patching, testing, and troubleshooting. 
• Develop and maintain workflows, scripts, business rules, UI policies, UI actions, notifications, and integrations using ServiceNow APIs. 
• Implement and enforce role-based access control, data security, and compliance policies. 
• Create and maintain documentation, training materials, and user guides. 
• Provide technical guidance to other ServiceNow administrators and developers. 
• Collaborate with internal and external teams to deliver ServiceNow solutions that meet business needs and expectations of the stakeholders. 
• Stay updated with the latest ServiceNow features, functionalities, and trends and provide recommendations for improvement and innovation 
• Configure and manage a mobile app using Mobile Studio 
• Manage the CMDB (Configuration Management Database) to ensure accurate and up-to-date information about the IT infrastructure. 

We’re looking for someone with

• Bachelor's degree (or equivalent) in Computer Science, Information Systems, or related field. 
• At least 5 years of experience as a ServiceNow administrator, preferably in a large and complex environment. 
• Certified ServiceNow System Administrator (CSA). 
• Strong knowledge of ServiceNow platform, architecture, and functionality. 
• Proficient in JavaScript, HTML, CSS, XML, JSON, REST, and SOAP. 
• Experience with ITIL processes and frameworks. 
• Excellent communication, analytical, and problem-solving skills. 
• Ability to work independently and as part of a team. 
• Experience in Agile methodology and tools, such as Scrum, Jira, etc. 

About Tanium 

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $90,000 to $270,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

For more information on how Tanium processes your personal data, please see our Privacy Policy

The Team:

The Celonis Symbio Team is at the forefront of revolutionizing business process management with the introduction of Symbio, an innovative AI-driven software. We create Business Process Management Software that lets your people do their best work. We believe that, from the production line to the executive board, everyone in your organization essentially wants the same thing: Flow. Everything we do at Celonis is in the service of creating Flow and allowing for a new kind of business processes: Of the people. By the people. For the people. Flow is not an end in itself. It fosters a healthier process culture – with better transparency, lower churn, and much more engagement. It makes us proud and motivated to have the highest process adoption rate throughout the BPM space.

The Role:

Join our dynamic Symbio BPM team as a Senior Full Stack .NET Developer and play a crucial role in revolutionizing business process management (BPM). As a key member of our development team, you will be at the forefront of designing, implementing, and maintaining the software that powers efficient and scalable BPM solutions.

The work you’ll do:

• Shape the success of Symbio with your ideas and creativity
• Develop our BPM related products with agile methods (SCRUM) in a growth environment 
• Work with the latest development methods and technologies in the Microsoft environment, including MS Azure
• Develop, and maintain microservices that form the backbone of our BPM software. Ensure scalability, resilience, and high performance.
• Utilize your proficiency in both middleware and backend technologies.

The qualifications you need:

• University degree in Computer Science or equivalent knowledge
• Fluent in English
• Deep knowledge and experience with C# and .NET 6/7/8
• Proven experience and competent in both the development and use of REST APIs
• Familiarity with with the test frameworks xUnit, nUnit and bUnit would be advantageous
• Knowledge of Blazor (Razor Pages, Fluxor) is a plus
• Enthusiastic about innovation and new technologies such as Cloud (MS Azure), Micro Service Architecture and digitalization 
• Ability to work independently and autonomously
• Passionate about developing software that brings true customer value

The mission of the People Agile Team (PAT) is to increase visibility & collaboration within People & Places by empowering stakeholders to act proactively and drive efficiencies to achieve their goals. We aim to be the driving force behind critical people team projects and establish ourselves as a project management center of excellence. 

In this position, you will support the success of People projects through project plans, oversight of work, status reports and cross-team collaboration. Day-to-day you will work closely with fellow People Agile team members to establish a rhythm of communications, updates, workflow and alignment.

Responsibilities: 

• Collaborate with the People Agile Team on a variety of People & Places projects. Projects will vary in complexity and support will vary by project. Responsibilities may include: Build and execute on project plans, facilitating meetings, tracking and reporting project status, organizing action items, and developing communication plans
• Own, maintain and iterate on the People Agile Team intake process in Smartsheet to maximize visibility of projects and capability of reporting
• Mobilize project teams and clearly articulate the plan along with roles and responsibilities for each project team member and stakeholder
• Liaise with cross-functional stakeholders on project tasks and deliverables
• Maintain the People and Places project portfolio 
• Collaborate with the People Agile Team to continually improve project management resources, processes and delivery
• Support project management enablement across the P&P org 

Preferred Qualifications: 

• BA/BS degree or related work experience
• 3-5+ years of Project Management experience, preferably within an HR function
• Proficient in Smartsheet and Google Suite
• PMP or equivalent certification is preferred
• Experience with online collaboration and remote work in a high-growth environment

Skills & Abilities:

• Working knowledge of project management approaches, tools and phases of the project lifecycle
• Proficient in project management tools and software, including Smartsheet and Google Suite
• Demonstrated success supporting the delivery of complex projects in a high-growth environment
• Ability to collaborate cross-functionally with teams in a fast-moving, dynamic and sometimes ambiguous business environment
• Proven ability to influence cross-functional teams without formal authority 
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to work independently while also coordinating priorities for teammates & stakeholders
• Must be flexible and adaptable to changing priorities 
• Proactively seeks feedback and input; actively listens to others 
• Strong written and verbal communications skills 
• Knowledge of HR practices & an understanding of HR systems

#LI-Mk1

#LI-Remote

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

We are looking for a Sr. Software Database Engineerto join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers.  

 In this role you will be responsible for defining the data architecture and environment for our Commercial Sales team. The ideal candidate will possess a strong technical background, including experience with Microsoft data systems, machine learning models, and broad technology delivery. You will play a crucial role in designing and implementing a recommendation engine for the commercial sales team, contributing to the optimization of sales offers and strategies. 

Responsibilities: 

• Collaborate with business stakeholders and requirements owners to understand and document business requirements. 
• Explore data systems to identify relevant data structures and environments. 
• Design architecture encompasses software, hardware, and communications to support present and future cross-functional requirements and interfaces. 
• Ensure system compatibility and compliance with agency IT standards and profiles of standards, including integration with other systems and external interfaces. 
• Ensure compliance of the common operating environment, systematically evaluating workflow, organization, and planning issues, and developing appropriate corrective actions. 
• Provide daily supervision and direction to staff, fostering a collaborative and productive work environment. 
• Organize and document tasks effectively to ensure completion. 
• Maintain quality of data models and data analysis. 
• Ability to create necessary data models and structures to fulfill business needs. 

Qualifications: 

• 10+ years of experience in the field. 
• Bachelor's degree in a technical field such as computer science, computer engineering, or related field required. MBA or other related advanced degree preferred. 
• Experience with broad technology delivery, including custom development using various development languages. 
• Experience with providing technical leadership, mentoring on software engineering design, development, and frameworks, analyzing alternatives, and presenting technical options to leads and clients. 
• Experience with driving technical planning and solutions for small software portfolios, including authoring or managing the development of software designs, managing vendor evaluations, and justifying technical recommendations. 
• Ability to apply fundamental concepts, processes, practices, and procedures on technical assignments. 

Preferred Qualifications: 

• Prior experience doing data for Commercial sellers. 
• Experience and expertise with Fabric. 
• Experience working with machine learning models. 

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $168,000 to $185,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com 

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave 
• Opportunities for professional growth and development 

Location:Remote