Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

 Why Blueprint?

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

We are looking for a Software Test Engineerto join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers.  

In this role you willcontribute to the quality assurance process of our software products. The ideal candidate will execute manual test scripts, report anomalies, and perform basic computer configuration and compatibility testing. They will possess strong investigative and problem-solving skills, along with familiarity with product lifecycles. This role requires the ability to learn quickly and work under the supervision of more senior testers. 

Responsibilities: 

• Execute prewritten manual test scripts and report product anomalies. 
• Run automated test tools and analyze results. 
• Perform basic computer configuration and application compatibility testing. 
• Collaborate with senior testers to ensure product quality. 
• Provide detailed analysis of test results and adjust test cases accordingly. 
• Participate in product specification reviews to provide bug prevention or proactive testing. 
• Troubleshoot failures and triage issues to the appropriate level with developers or program managers. 

Qualifications: 

• 1-2 years' experience with testing tools such as Fiddler. 
• 1-2 years' experience with webapps and testing in web browsers. 
• 1-2 years' experience with testing on Android and iOS devices. 
• Experience running manual test cases and scripts on Windows platform. 
• Experience with hyper-v environment, virtual machine creation. 
• Event viewer, log collection, ability to use command line, scripts on Windows. 
• Knowledge of black box software testing principles. 
• Beginner to intermediate level knowledge of scripting languages such as JavaScript, VBScript, or Perl Script. 
• Working knowledge of networking protocols (TCP/IP), hardware, debugging, and operating systems. 
• Knowledge of Windows interface guidelines. 

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $35,000 to $45,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com 

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave 
• Opportunities for professional growth and development 

Location:Remote, onsite, hybrid 

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

 What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

 Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

We are looking for a Jr. Software Development Engineerto join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers.  

In this role you will contribute to the development, deployment, and maintenance of our Azure-based reinforcement learning loop project. The ideal candidate will have experience with Azure deployment, CICD processes, and C#/app development/debugging. They will play a crucial role in packaging components, ensuring compliance, automating processes, and providing documentation for seamless project integration. 

Responsibilities: 

• Package the reinforcement learning loop component in a Docker image or similar mechanism. 
• Publish the packaged component to a public container registry like Azure Container Registry. 
• Ensure compliance with internal release tracker process and certification for public release.
• Publish Bicep scripts to create related resources for deploying the image in Azure subscriptions.
• Open-source the repository for the component following Microsoft's open-source process.
• Create comprehensive documentation for easy project consumption.
• Perform system runs, conduct sanity checks, performance tests, and troubleshoot issues. 

 Qualifications: 

• Bachelor's degree in computer science, software engineering, or a relevant field required. 
• Minimum of 2 years of experience in software development and deployment. 
• Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills. 
• Ability to work independently and manage time effectively. 
• Package C# components, build container images, and automate related processes. 
• Basic troubleshooting skills and the ability to make system changes to resolve issues. 
• Basic knowledge of computer hardware and software. 
• Proficiency in C#, Docker, CI/CD, Azure services (EventHub, Storage, AKS), and Azure deployment tools (Bicep, ARM, identity).

Preferred Qualifications: 

• Familiarity with Bicep scripting language. 

 Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $80,000 - $87,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com 

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave 
• Opportunities for professional growth and development 

Location:Remote 

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

We are looking for a Jr. Software Design Engineerto join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team committed to delivering best-in-class service to our customers.  

In this role you will play a crucial role in designing, developing, implementing, testing, and maintaining business and computer applications software. This role will support change communications for the team, focusing on generating tools to streamline processes, enhance style consistency, and deliver information from various sources in a cohesive format. 

Responsibilities:

• Fine-tune and improve a variety of sophisticated software implementation projects
• Gather and analyze system requirements, document specifications, and develop software solutions to meet client needs and data.
• Analyze and review enhancement requests and specifications.
• Implement system software and customize to client requirements.
• Prepare detailed software specifications and test plans.
• Code new programs to client’s specifications and create test data for testing.
• Modify existing programs to new standards and conduct unit testing of developed programs.
• Create migration packages for system testing, user testing, and implementation.
• Provide quality assurance reviews.
• Perform post-implementation validation of software and resolve any bugs found during testing.
• Track deployment schedules and prepare agendas for review meetings. 

Qualifications: 

• Bachelor's degree in computer science, computer engineering, or related field. 
• 2-5 years of experience in software design engineering and Azure services development. 
• Solid foundation in computer science, with expertise in data structures, algorithms, and software design. 
• Experience in large systems software design and development. 
• Proficiency in .NET coding and SQL. 
• Experience with Azure deployment. 
• Skilled in performing in-depth troubleshooting, unit testing, and problem diagnosis and resolution in both new and legacy production systems. 

Preferred Qualifications: 

• Certification in deploying in Azure is a plus. 

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $73,000 to $93,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com 

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave 
• Opportunities for professional growth and development 

Location:Remote 

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

The Developer Platform team at Webflow is building the systems that support Webflow’s APIs and enable external developers to build new products on top of it by extending Webflow’s core capabilities. We’re looking for people passionate about distilling complexity across a breadth of problems & help in building the next generation Developer Platform & redefining the future of APIs at Webflow.

We’re looking for a Staff Backend Engineer to help spearhead the technical vision of how we can build a best in class platform for apps and integrations allow Webflow developers to easily design, launch and manage any website they can dream of.

About the role 

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent 
• Exempt 
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Zone A: $191,600 - $260,600
  • Zone B: $180,100 - $245,000
  • Zone C: $168,600 - $229,350 
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
  • CAD 217,000 - CAD 296,350
• United States  (all figures cited below in USD and pertain to workers in the United States)

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Engineering Manager 

As a Staff Backend Engineer you’ll … 

• Collaborate with designers, product managers, and engineers to plan and build product capabilities that allow third party developers to extend Webflow's functionality with Webflow Apps.
• Have deep experience with API development at scale, bringing experience to the team that levels up our practices
• Deep familiarity with authentication / authorization best practices
• Solve problems in a highly technical platform that empowers hundreds of developers and hundreds of thousands of customers.
• Participate in all engineering activities including incident response, interviewing, designing and reviewing technical specifications, code review, and releasing new functionality.
• Improve our planning, development, and deployment processes to help you and your fellow team members.
• Tackle complex technical challenges on a collaborative and geographically distributed team

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Staff Backend Engineer, if you: 

• You love the idea of developing for a technical developer audience
• Have 7+ years of experience shipping features and products, with a focus on backend systems at scale
• Have 3+ years developing APIs that are leveraged by an external audience.
• Are familiar with Node.js and TypeScript and can write scalable services and APIs using Express.js and MongoDB
• Can debug production issues across services and multiple levels of the stack
• Love thinking through large technical problems and working through that complexity on a collaborative, distributed team
• Are comfortable building up a mental model of a product and architecture through reading code and debugging existing software
• Take pride in taking ownership and driving projects to business impact
• Deeply understand data design and modeling
• Have consistently communicated trade-offs throughout a project to meet both technical and business requirements
• Are comfortable working in an agile, safe-to-fail environment.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Front-end Engineer to join our Designer team to help build highly personalized web and visual design experiences utilizing Webflow Designer. In this role you will execute the technical direction and partner closely with other engineers on the team. Additionally, you will help cross-functional efforts to drive even greater impact internally and externally for our core product.

About the role 

• Location: Remote-first (Ireland, United Kingdom)
• Full-time
• Permanent
• Reporting to the Engineering Manager
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• Ireland  (All figures cited below in EUR and pertain to workers in Ireland)
• EUR 60 100 - EUR 78 100
• United Kingdom  (All figures cited below in GBP and pertain to workers in the United Kingdom)
• Zone A: ￡60,100 - ￡78,100
• Zone B: ￡54,100 - ￡70,300

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

As a Frontend Engineer, you’ll … 

• Write performant and accessible User Interfaces that power the Webflow visual design experience
• Work on technologies such as React,js, Javascript/Typescript, HTML, and CSS
• Have a strong understanding and expertise in at least one technical domain
• Contribute to building and executing on functional strategy
• Scope and implement technical solutions with minimal guidance
• Produce and elevate the quality of maintainable, tested, performant, and scalable code
• Collaborate product managers and designers in an autonomous, supportive team environment
• Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening and improving our hiring processes, and internal hackathon teams

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Frontend Engineer if you…

• Have 3+ years of experience working as a FE/UI engineer with a proven track record of shipping code
• Are proficient in advanced React and CSS patterns
• Have a deep, foundational understanding of Javascript and/or Typescript
• Experience with testing frameworks (e.g. Jest, Mocha, Playwright, Cypress)
• Treat web accessibility as a top priority
• Have experience working with feature teams on customer-facing products, shipping and iterating to solve customer problems
• Value testing and documentation equally as much as your code
• Are comfortable with ambiguity and scoping solutions with your teammates
• Have experience working with a fast paced, highly collaborative, and cross-functional team
• Enjoy high-visibility work and presenting to executive counterparts
• Are comfortable working in an agile, safe-to-fail environment

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice.

As a Senior Security Engineer on our Detection and Response team, you will help detect and respond to threats for one of the biggest online platforms in the world that handles massive amounts of traffic at very low latency.

We are looking for a teammate with expertise in both security engineering and operations and that values the complement between the two. You will have the opportunity to build and integrate tooling and detections, as well as investigate threats and lead incidents. As part of the larger Security organization, we make risk-informed decisions and prioritize automations to help us scale. In this role, you will help design, build, and mature our detection and response program, enabling rapid detection and effective response to threats against Fastly.

What You'll Do:

• Develop detections and other analytics to identify threats across cloud, corporate, and edge environments
• Partner closely with Engineering, Security Architecture, Risk Management, Compliance, and other teams to prioritize detections and delivery of other security initiatives
• Triage and investigate security threats and lead security incidents
• Research, evaluate, implement, and maintain a variety of custom and commercial security tools, such as Endpoint Detection and Response (EDR), anti-phishing, and Security Information and Event Monitoring (SIEM)
• Develop strategies, frameworks, designs, automations, metrics, and processes to support the maturity of the Detection and Response program
• Develop and maintain incident response playbooks and other detection and response documentation
• Conduct threat hunts to discover unknown malicious activity across our environment
• Participate in our on-call rotations
• Mentor other team members and contribute to larger Security initiatives

What We're Looking For: 

At Fastly we value a diversity of voices. The following is not a laundry list, but to be effective in this role you should possess most of the following and an interest in learning more about the rest:

• Experience in utilizing Splunk to include investigating threats, developing metrics and dashboards, normalizing data feeds, and integrating with other tools
• Familiarity of attacker tactics, techniques, and procedures (TTPs) and investigating advanced threats
• Experience in evaluating, implementing, configuring, tuning, and maintaining Endpoint Detection and Response solutions
• Experience with at least one major public cloud infrastructure, such as Amazon Web Services (AWS) or Google Cloud Platform (GCP)
• Experience in effectively leading large and complex security incidents from detection to remediation
• Familiarity with modern security frameworks and best practices, such as the MITRE ATT&CK framework and NIST CSF
• Proficiency in one or more general purpose programming languages such as Python, Ruby, Go, or Rust
• Experience with Linux administration at scale, associated intrusion/manipulation techniques, and standard methodologies for system hardening and process isolation

We’ll be super impressed if you have experience in any of these: 

• Developed “detections-as-code”
• Conducted threat hunts
• Published research on detection engineering or threat intelligence
• Developed automations to improve security operations
• Familiarity with content delivery networks (CDN), edge cloud platforms, or other Fastly products and services

Work Hours:

This position will require you to be available during core business hours and support an on-call rotation. 

Work Locations & Travel Requirements: 

This position is open to both hybrid and remote work. 

The preferred locations for this position are:

• San Francisco, CA 
• Los Angeles, CA 
• Denver, CO 
• New York City, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.  

We are willing to consider remote candidates in US (Remote). 

This position may require travel as required by your role or requested by your manager.

Salary: 

The estimated salary range for this position is $155,370 to $194,210.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days. 

We are looking for anEducation Consultantto partner and support district in implementing our STEAM and Coding products in various classrooms and settings acorss the Southwest Region of the United States.

Driven by passion, data, and collaboration, we are on a mission to be the leading player in the future of education. As aEducation Consultant in our Customer Success team, you will play a crucial role in our continued growth and success. 

This role will be based remote, from your home, and covering your designated territory of the Southwest Region. Our Customer Success team has divided the country into four major support regions and you will be covering SoCal, AZ, NM, NV, CO, UT. Given that we have further teams across the USA, Europe, the Middle East, and Asia, you will be working in a truly global environment.  

At SAM Labs we are optimists. We value creativity, action, hard work, ownership, transparency and fun. If you do too, join us!

More about the Role:

• Engage & Connect

• Own the communication with customer districts, schools and teachers in your region post-sale
• Engage with and build relationships with stakeholders at all levels (teacher to district administrator) 
• Continuously support all teachers using SAM Labs to ensure successful implementation, active usage, and meaningful student experiences
• Understand the goals and vision of our customers and help them achieve those through their customer journey
• Retain & Grow
• Retain customer accounts and retain subscription revenue through renewals
• Identify and grow the value of customer accounts through upsell and cross selling opportunities
• Identify and lead expansion opportunities to new schools in customer districts 
• Learn & Respond
• Manage and act upon tasks in our CSM platform in a timely manner
• Collect, analyze and act on data about customer usage, implementation, engagement, survey responses, etc.
• Understand and interpret product usage data and use this to provide interventions and support where needed
• Support & Training
• Lead Success Planning meetings and check-ins with customers in your territory to ensure they are reaching their STEAM milestones and goals
• Lead virtual and in-person professional development sessions 
• Know our expansive content inside-out and point teachers towards what they need and recommend best practices to achieve their goals (i.e. alignment maps, lesson adaptations, etc.)
• Listen & Advocate
• Be the voice of the educator in the company and in the product
• Respond to customer inquiries for support in a timely manner
• Share customer feedback and insights with the wider team
• Cultivate and share success stories with customers in your region

You

• Are based in the SW Region of the United States (NM, AZ, SoCal, CO, NV, TX) 
• Have 1-2 years of experience working in Ed Tech, Customer Success, Sales, Account Executive, or Account Management
• Have taught STEAM and/or Coding in Elementary or Middle School for at least 2 years in the past 5-7 years
• Have a customer-centric attitude and are obsessed over the details of the customer experience & journey
• Have an agile, data-driven, and proactive approach to support customers
• Are comfortable training teachers and administrators across the district and school levels
• Are excited to support teachers by co-teaching or modeling lessons and activities in the classroom
• Are passionate about the direct K-12 school market and are always ready to go the extra mile 
• Thrive in the dynamic environment of a start-up
• Are comfortable utilizing tech platforms to manage and react to customer data and information 
• Are willing to travel across your region (up to 35% of the time) to train, support teachers in their classrooms, and meet with district leaders
• Have excellent writing, presenting, and conversational skills
• Are able to multitask, prioritize and manage time effectively 
• Are experienced in and/or have a passion for STEAM & Coding 

The Process (Stage Gates)

• Application Review (Cover Letter & Resume)
• Video Submission
• Sample Job Assignment (drafting a customer journey plan with timeline, goals, expansion; drafting an intervention plan)
• Presentation and Interview with manager- Director of Customer Success
• CEO interview