5 years of experience Remote Jobs

332 Results

9d

Senior Machine Learning Scientist

lastminute.comBarcelona, Spain, Remote
5 years of experiencesqlgitpython

lastminute.com is hiring a Remote Senior Machine Learning Scientist

Job Description

We are looking for a motivated Senior Machine Learning Scientist to work with challenging real-world problems on big data. The selected candidate will be part of a team of ten machine learning/data scientists and three machine learning engineers. 

Key responsibilities will include:

  • Develop pseudo-realtime machine learning solutions to deal with challenging real-world problems on big data 
  • Develop ranking and recommendation algorithms to improve our customers’ experience
  • Collaborate in a cross-functional team, including machine learning scientists, software engineers, machine learning engineers, and project managers

Qualifications

 Essential

  • A Ph.D. in Computer Science, Mathematics, or Physics.

  • At least 5 years of experience in the field

  • Excellent knowledge of Supervised methods (Classification, Regression) and Unsupervised methods (Clustering, Feature Selection, Dimensionality Reduction) 

  • Experience in Reinforcement Learning (Multi-Armed Bandit, Markov Decision Process, and Q-learning)

  • Excellent knowledge of Python and SQL

  • Knowledge of the most important Python libraries for Machine Learning and Data Analysis (scikit-learn, Pandas, matplotlib, Numpy, Scipy, MLflow)

  • Experience with distributed version control systems: mostly Git (Github and/or Bitbucket).

  • Experience with Deep Learning (Recurrent Neural Networks, Convolutional Neural Networks, Transformer, and Autoencoders)

  • Experience with Keras (and TensorFlow) or PyTorch

Desirable

  • Able to find creative solutions to interesting problems
  • Curious with a constant desire to learn and collaborate
  • Knowledge of Spark is a plus

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10d

Director, Mid-Market (Internal Applicants Only)

Ability to travel5 years of experienceDynamicsc++

Clarity Software Solutions is hiring a Remote Director, Mid-Market (Internal Applicants Only)

Director, Mid-Market (Internal Applicants Only) - Career Page

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10d

Client Services Account Manager - NetLine

Informa MarketsCampbell, CA, Remote
Bachelor's degree5 years of experience

Informa Markets is hiring a Remote Client Services Account Manager - NetLine

Job Description

The role of Client Services Account Manager is pivotal in serving as the primary liaison between NetLine’s Lead Generation Services and its clients. The main responsibility of the Client Services team is to ensure client needs are met to enhance customer satisfaction and drive profitability for NetLine, a division of Informa Tech.

A successful Client Services Account Manager will focus on improving both customer satisfaction and service delivery efficiencies. The ideal candidate should demonstrate exceptional flexibility, dedication, integrity in client service, meticulous attention to detail, and adeptness in managing multiple projects simultaneously.

RESPONSIBILITIES:

  • Manage and cultivate relationships with new and existing clients, providing detailed project management to coordinate and execute campaign deliverables successfully.
  • Handle key strategic campaigns and engage in effective communication with key stakeholders.
  • Generate and maintain campaign analysis reports using internal tools to update clients on the status of their programs and provide regular optimization suggestions.
  • Utilize NetLine's Portal platform for creating campaign offers and monitoring campaign results daily.
  • Communicate effectively with clients via email and phone calls to proactively deliver contracted campaigns based on strategic planning.
  • Foster growth in client relationships to support account base renewal and retention, providing sales operations support.
  • Participate in regular campaign meetings with clients, offering feedback and updates on campaign results, and creating optimization plans for campaign success based on received feedback.
  • Develop a deep understanding of our clients' objectives, audiences, and competitive landscape to ensure campaign success.
  • Collaborate cross-functionally with other departments to ensure proper resource management and drive continual innovation and improvement.

Qualifications

  • Bachelor's degree (BA/BS) in Business Communication, Marketing, or related field.
  • 3-5 years of experience in client/customer management, online marketing, internet advertising, or related areas.
  • Profound understanding of marketing fundamentals.
  • Exceptional analytical skills in performance measurement and management.
  • Demonstrated flexibility, proactiveness, outgoing personality, results-oriented mindset, and meticulous attention to detail.
  • Ability to efficiently handle multiple tasks in a fast-paced, deadline-driven environment.
  • Outstanding written and verbal communication skills, coupled with strong time-management abilities.
  • Proficiency in using Microsoft Office products.
  • This role offers a salary ranging from $59,500 to $80,000 annually, along with a year-end bonus.
  • The expiration date for this job advertisement is April 28th.

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BlueVoyant is hiring a Remote Technical Architect - Microsoft XDR Solutions for State Government

Technical Architect - Microsoft XDR Solutions for State Government - BlueVoyant - Career Page

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snowflakecomputing is hiring a Remote Localization Engineer/Project Manager for Technical Education

Build the future of data. Join the Snowflake team.

 

ABOUT US :

Snowflake’s Educational Services Organization is committed to delivering top-tier learning experiences worldwide. Our mission is to empower learners by providing accessible, high-quality technical education that transcends language and cultural barriers. As we expand our global footprint, we're looking for an experienced Localization Engineer/Project Manager to join our dynamic team. The ideal candidate will play a pivotal role in managing and executing our localization projects, ensuring that our educational content is accurately translated and culturally adapted for various international markets.

JOB DESCRIPTION :

As our Localization Engineer/Project Manager, you will be responsible for overseeing the end-to-end process of localizing technical educational content to provide a high quality learner experience around the world. You will work closely with content creators, translators, and technical teams to ensure timely and high-quality translations. Your technical expertise and project management skills will be crucial in streamlining processes, working closely with the Global Localisation team and maintaining frameworks and tools to help facilitate the translation process. . Your role will be instrumental in helping us achieve our goal of making technical education accessible and relevant to learners worldwide.

KEY RESPONSIBILITIES :

  • Project Management: Plan, execute, and oversee localization projects from inception to delivery, ensuring they are completed on time, within scope, and budget.
  • Localization Expertise: Project management in TMS, oversee the localization process and technologies to achieve successful quality and performance. .
  • Collaboration: Work closely with content developers, instructional designers, subject matter experts (SMEs), and external translation vendors to ensure all localized content meets the technical and educational standards.
  • Quality Control: Implement and maintain quality assurance processes for localized content, including linguistic and functional testing, to ensure accuracy and cultural appropriateness.
  • Vendor Management: Manage relationships with translation vendors, working closely with the internal Global Localization teams, and other external partners to meet localization needs.
  • Process Improvement: Continually assess, scale and improve localization processes and technologies to increase efficiency and effectiveness.

QUALIFICATIONS :

  • Bachelor’s degree in Translation Studies, Linguistics, Computer Science, or a related field.
  • 4-5 years of experience in localization engineering or project management, specifically in a technical education or e-learning environment.
  • Strong technical acumen with experience in localization platforms, CAT tools, and content management systems.
  • Proven track record of managing complex localization projects in a wide range of content formats (web-content, SCORM, knowledge bases, audio, video) with multiple stakeholders in a fast-paced environment.
  • Excellent communication and interpersonal skills, with fluency in English and at least one other language.
  • Strong problem-solving skills and the ability to work independently as well as part of a team.
  • Detail-oriented with a commitment to quality and the ability to manage multiple projects simultaneously.
  • Bonus Points: Experience with Snowflake Data Platform

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

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10d

Project Manager- Structural Steel

agile5 years of experienceDesign

Axiom PLLC is hiring a Remote Project Manager- Structural Steel

Project Manager- Structural Steel - Axiom PLLC - Career Page

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11d

Software Engineer/Developer - Senior ( REF2445J)

Deutsche Telekom IT SolutionsDebrecen, Hungary, Remote
2 years of experienceagile5 years of experiencesqlDesignc++pythonjavascript

Deutsche Telekom IT Solutions is hiring a Remote Software Engineer/Developer - Senior ( REF2445J)

Job Description

Join Our Global Team - This key Server Production Support, Data Base Management, and Applications Development role will have you fully engaged with an International Team of expert Telecoms professionals that manage Global Access & Underlay Service Providers on behalf of DT and our International customers.

Reporting to Global Provider Management (GPM) you will be responsible for all Server Operations and Production associated with Daily, Weekly, and Monthly Data Mining routines and Report Generation processes & Applications. 

Collaborating closely with GPM colleagues you will focus on delivering continuous efficiency improvements and advanced capabilities to manage the performance of our Global Access Providers.  This begins with developing new approaches to improve quality and speed to the availability of performance information while ensuring the stability of our daily production.

Secure your future with this team and grow as we pursue our next generation approach for capabilities that enable greater Real-Time Reporting Capabilities.   This is your opportunity to participate in the development of future AI based solutions driving Data Quality and Automation initiatives into 2025 & beyond.

 

Your daily tasks:

  • Monitor daily Server Operations to ensure production routines are running as scheduled and intervene when required.  Reporting to the USA based Provider Performance Reporting Team within GPM you will have close daily communications regarding production topics and new development strategies and initiatives.  The Server Environment, hosted in Frankfurt (Vincent), will also require regular collaboration to maintain a strong working relationship with these expert support contacts.  Interact with End User colleagues as first line for application issues and support requests.

 Tools:

  • SQL/ SQL Server/ SQL Server Administration (Essential)
  • Windows Server, IIS (Essential)
  • Python/ AI / ML (Preferred)
  • POWER BI/ MicroStrategy (Preferred)
  • C# (Preferred)
  • VBA/VB.net (Helpful)
  • Microsoft Office Suite (Helpful)

Qualifications

  • University degree in computer science, engineering, mathematics, physics, or a similar qualification
  • Over 5 years of experience in SQL/SQL Server administration (design, maintenance, performance, access controls, triggers, functions and procedures)  
  • Over 2 years of experience in programming with a modern language: Python, JavaScript, C#, implementing business-critical software.
  • Over 2 years of experience developing full stack applications.
  • Experience with data analysis/science and ML/AI integration
  • Experience with data visualization, producing detailed/story telling reports.
  • Architectural skills: System and interface design, design for test and operations.
  • Experience in agile methodologies.
  • Fluent in English, both written and spoken.

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11d

Senior SAP Consultant - SAP S/4 HANA

NEXTCluj-Napoca, Romania, Remote
5 years of experienceDesign

NEXT is hiring a Remote Senior SAP Consultant - SAP S/4 HANA

Job Description

Main Responsibilities:

  • Understand client business needs and translate them into SAP S/4HANA solutions.
  • Drive the translation of functional business requirements into technical solutions and support user requirements definition.
  • Lead or assist in the implementation of SAP S/4HANA systems, ensuring they are configured to meet client requirements.
  • Integrate SAP S/4HANA with other systems and applications within the client's IT landscape.
  • Build and Unit Test the functional solution into SAP.
  • Prepare and drive workshops.
  • Keep the project documentation updated ( Design Documents, Process Flows, configuration documents, etc.)

Note: Responsibilities may vary based on project requirements and the consultant's role within the implementation team.

Qualifications

  • Minimum 5 years of experience working with SAP, with a focus on SAP S/4 HANA. 
  • Experience in one or more of the following modules: FI, CO, SD, MM, PP, QM PM, HCM.
  • Experience in the implementation, customization, and maintenance of one or multiple SAP modules.
  • Deep understanding of business processes across various industries. Ability to translate business requirements into technical solutions.
  • Strong analytical and problem-solving skills. Ability to analyze complex issues, identify root causes, and develop practical solutions.
  • Proactive, creative, and can-do attitude.
  • Team player, able to share knowledge and support colleagues.
  • Excellent communication and interpersonal skills.
  • Proficient in English communication.
  • Nice to have: German language.

 

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11d

Content Creator

DynatraceWaltham, MA, Remote
agile5 years of experienceDynamicscss

Dynatrace is hiring a Remote Content Creator

Job Description

Is telling stories where your passion thrives? Are you full of fresh ideas and enthusiasm for crafting compelling narratives? At Business Insights within Dynatrace, we're searching for an experienced and motivated Content Creator who goes beyond mere wordcraft to captivate people through storytelling.

As a Content Creator, you'll play a pivotal role in helping our customers understand technical concepts through well-crafted and engaging content. After 20 years of working with customers in the Digital Experience industry, we want to leverage your expertise to create a collection of compelling content that can be shared across our customer base.

Your Role:

  • Content creation: Produce high-quality, engaging, and diverse content for various platforms and target groups, including but not limited to both technical and non-technical customer webinar content (50% of content needs are webinar content), blog posts, articles, campaigns, videos, websites, and more.
  • Content coordination: Align and streamline content support, ensuring a consistent brand message across a variety of brand applications, enabling internal and external stakeholders.
  • Storytelling: Craft compelling narratives that resonate with our target audience and effectively communicate our message.
  • Content optimization: Analyze content performance and optimize for audience engagement.
  • Market research: Stay on top of industry trends, market dynamics, and competitor activities to identify content opportunities and keep our content strategy fresh and relevant.
  • Content calendar: Create and manage a content calendar to ensure consistent content production and timely delivery.
  • Content maintenance: Actively update content based on internal changes, making sure our materials stay up-to-date and in line with our strategy.
  • Team collaboration: Collaborate with cross-functional teams and subject matter experts to gather insights and create content that meets business objectives.

Qualifications

Minimum Requirements

  • 3-5 years of experience in content creation and communications, preferably in a highly dynamic environment, the Tech industry, or an agency.

Expectation: All Insights team members are expected to travel at least 1 time per year for annual team meetings. 

Preferred Requirements

  • An understanding of web technologies including HTML, JS, CSS, content delivery networks, cloud etc.
  • Ability to translate the more technical aspects of a product into something non-technical that users can understand.
  • Proven track record of creating high-quality and engaging content that drives measurable results.
  • Experience developing, delivering, and creating a strategy for high-quality webinar content with a technical audience is a plus.
  • Entrepreneurial and agile mindset, and the curiosity to thrive in a highly dynamic environment.
  • Experience working in the observability space is a plus.

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11d

Director, Creative and Content

5 years of experienceDesignGraphic DesignerInDesignPhotoshop

Big Brothers Big Sisters of America is hiring a Remote Director, Creative and Content

Position Purpose

The Director, Creative and Content is a member of the Marketing Department at Big Brothers Big Sisters of America (BBBSA). This role reports directly to the Chief Marketing Officer and is responsible for leading the creative team and developing creative strategies along with accompanying collateral across all visual communication channels – including print, video, digital and live event/experiential – to raise awareness of and increase engagement with key audiences of BBBSA’s work and mission.

This position also works across the BBBSA federation of 230+ local agencies to design and deliver an enterprise-wide strategic vision and an excellent constituent digital experience. As a leader in the BBBSA Marketing Department, the Director is responsible for developing and executing brand style guides, enhancements and creative constructs that advance our brand, expand our audience, and establish BBBSA as the leading J.E.D.I. (justice, equity, diversity, inclusion) focused youth empowerment organization.

Location:United States (Remote)

Travel: Approximately 20%

Essential Duties and Responsibilities:

Organizational Leadership

  • Partner across BBBSA departments to develop creative and content resources that advance BBBSA strategic plan priorities, brand strategy, and integrated marketing plans to drive organizational and marketing objectives while deepening brand awareness and relevance
  • Demonstrate an eye for great design/aesthetic and what it takes to achieve it; Champion the creative process and articulate a vision with clarity, rationale and constructive feedback every step of the way
  • Own the brand; Protect the legacy and brand equity of our 120 year-old organization while exploring new territories and brand evolutions to ensure our timeless mission remains urgent, necessary and relevant to target and mass audience
  • Manage the day-to-day operational and financial affairs of the creative team, including supervision of staff, photography, video production, creative development and coordination of all functions and activities
  • Lead internal stakeholders within the National Office and Federation through the creative process; Present ideas to and engage with cross-department leaders to build strategic narratives for each creative solution
  • Foster a collaborative environment among the marketing department, communications department, resource development department, external partners and consultants to ensure brand consistency, creative innovation, and promote visual communication as a vital part of BBBSA’s commitment to JEDI-focused youth empowerment

Creative Strategy, Direction & Execution

  • Evaluate and interpret marketing and communication needs of internal teams and stakeholders to identify and articulate problems and solutions
  • Develop and oversee creative and visual branding projects; Ensure BBBSA’s successful brand evolution across mediums, including web, print, video, digital, multimedia, partnership ideation, thought leadership, events, and experiential projects
  • Conceptualize and present creative strategies, campaigns, tactics, and visual solutions that address challenges identified in a creative brief or request; Create design systems for staff to work within to ensure brand and campaign consistency
  • Develop and execute creative projects and campaigns in line with the BBBSA brand that engage and activate key audiences; Manage the creative development and execution for projects from ideation to pitch to final execution; Translate concepts and ideas in a compelling way for key audiences that drives action
  • Responsible for development and brand consistency for all BBBSA presentations, including partner presentation template, high-profile pitch decks, strategic initiatives and executive visibility
  • Identify opportunities for creative solutions for existing BBBSA initiatives as well as department-led projects; Collaborate with other marketing, communications & resource development leads to plan campaigns, navigate complex problem-solving, and build scopes of work and projects that set team up for success.
  • Oversee development of creative and content toolkits, templates and resources that can be utilized by BBBSA and local BBBS agencies; Oversee Digital Asset Management Platform to ensure seamless delivery and accessibility to BBBS agencies

Manage Teams and Stakeholders

  • Mentor and foster the professional development of the creative team; Manage and mentor our in-house creative and content staff in the advancement of their craft and career goals
  • Identify, engage, and manage External Creative Partners, including but not limited to, agency relationships and contractors
  • Present at regional/national conferences to share knowledge and provide creative and brand experience-training as needed
  • Act as an ambassador for the brand throughout the Federation, ensuring the organization establishes and maintains a consistent brand-centric focus through collaboration and engagement with local agency teams
  • Demonstrate excellence in upholding and evolving the BBBSA brand, and a sense of what is appropriate for the BBBSA brand and JEDI commitment.
  • Demonstrate understanding of BBBSA's mission, values, goals and priorities and an ability to ensure that all are considered in developing communications strategies.
  • Execute and/or delegate/manage the execution of print, digital and motion creative through layout, design, illustration, photography, editing and production to ensure work is delivered on time while maintaining a high standard of quality
  • Plan, produce, and direct photo/video production and content creation in collaboration with internal team members and external partners; Some travel required
  • Manages related and other duties as assigned in support of department and business needs

People Leadership

  • Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
  • Recruits, trains, retains, and cultivates professional development of direct reports.
  • Creates a dynamic, supportive, and effective team that is impactful across the BBBSA network.
  • Leads and manages resources (people and capital) that retains and cultivates positive, measurable success.
  • Monitors progress against performance targets; implements countermeasures as needed.

Culture

  • Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
  • Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
  • Provides consistent follow-up regarding assigned projects and after meetings.
  • Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: Bachelor’s degree OR equivalent relevant business experience.

Years of Related Work Experience: A minimum of 7 years of creative leadership experience within an agency, non-profit or for-profit creative environment; 3-5 years of experience managing a creative team and graphic design/art direction experience with strong portfolio to demonstrate success.

Skills and Knowledge:Advanced proficiency in Adobe Creative Suite (including PhotoShop, Illustrator, InDesign, Premiere, Acrobat Pro), project management (Asana), Zoom, PowerPoint, Microsoft Office Suite, Google, etc; Experience performing or managing a range of creative positions, such as graphic designer, art director and copywriter, is important; Ownership and stewardship of Brand Style Guide; Stellar communication, presentation, problem-solving and project-management skills; Consistent record in managing through complex issues with various stakeholders to desired outcome; Proven success driving cross-functional teams toward completion of a project or common goal; Strong interpersonal skills; Service-oriented mindset with excellent client relations, written and verbal communications; Effectively collaborates cross-functionally across leadership, staff, alumni and external vendors/agencies; Demonstrates initiative, creativity and innovation; Ability to manage highly confidential data with high attention to detail; Highly organized in approach, with ability to set and manage priorities; Demonstrated ability to handle multiple projects, timelines and budgets within fast-paced environment while maintaining a commitment to high quality, detail-oriented work; Proficiency in presentations, including creation of and delivery of PowerPoint materials; Superior team leadership and cross functional project management skills with the ability to motivate and galvanize teams toward a common goal; Strong track record of developing and mentoring teams and individuals; Availability to work outside business hours as necessary.

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be

their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

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11d

Global Reporting & Analytics Analyst

O-IPerrysburg, OH, Remote
5 years of experienceDesign

O-I is hiring a Remote Global Reporting & Analytics Analyst

Job Description

JOB SUMMARY

This position is responsible for providing administrative, technical and compliance support to the Environmental Health & Safety (EH&S). This role will also be assigned various EH&S related projects.

PRINCIPAL ACCOUNTABILITIES

  • Support continuous improvement of the Global EHS management system key components such as incident reporting, audit management, document control, training management, among others;
  • Integrate tools and elaborate processes to track and promote visibility to EHS Key Metrics and initiatives;
  • Make use of Business Intelligence and Analytics tools to assist VP, Directors, and Managers in designing EHS culture strengthening programs, also providing additional insights on demand to correlate with trends and support top leadership actions to influence and make sound decisions;
  • Partner with Operations, Engineering, Sustainability and other teams across the company to support the leverage of resources and align on technology where possible;
  • Monitor EHS Business Plan execution, Global EHS Compliance Audits and the delivery of training programs for operation and leadership to ensure the implementation of global EHS procedures and policies;
  • Carry out the follow-up of improvement projects and investments related to EHS and Risk Assessment, accompanying the opening and approval of CAPEX, as well as execution and implementation of actions.
  • Manage and track global environmental, health, and safety systems and programs through key performance indicators
  • Global assistance on EHS Data Systems and EHS Data Systems Administration
  • EHS Data Systems Liaison between EHS & IT for ongoing services
    • System Management
    • System Change Management
    • System User Documentation
    • System Process Design
    • Global User Database Manager
    • New Module Deployment
  • Collaborator of EHS Data Systems with internal and external resources.

SCOPE AND IMPACT

This position coordinates a wide range of reporting and analytical program elements and planning with the Global and Plant EH&S staff.

Qualifications

EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in business, engineering, finance, science, safety, loss control, or other related discipline
  • Post graduate certification/degree in business, law, occupational medicine, safety or related subjects preferred
  • 3-5 years of experience in a related field such as; EHS, IT, or business analytics
  • Strong interpersonal relations skills
  • Demonstrated analytical skills
  • Demonstrated project management skills
  • Strong MS Excel and PowerBI skills desired
  • Enablon / EHS Management Systems skills desired
  • Proficient in English
  • Ability to manage key performance indicators across global regions including Americas, Europe and Asia Pacific.
  • Ability to manage deadlines across global regions including Americas, Europe and Asia Pacific
  • Effective organizational skills with the ability to multi-task
  • Excellent communication skills including listening, speaking and writing
  • Environmental, Health & Safety background and/or experience will be an asset

REPORTING RELATIONSHIPS 

This position reports to the Manager EHS Global Audit, Data and Analytics

TRAVEL REQUIREMENTS

This position could travel an average of 10% for management meetings, and industry specific meetings.

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11d

Senior Project Manager, Rare Diseases

Premier ResearchRemote, United States
agile5 years of experience

Premier Research is hiring a Remote Senior Project Manager, Rare Diseases

Description

Position at Premier Research

Premier Research is looking for a Senior Project Manager to join ourRare Diseasesteam. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members are the most valuable asset in delivering success.
  • We are Built for You. We are here to help you grow, to give you the skills and opportunities to excel at work with the flexibility and balance your life requires.
  • We are Built by You. Your ideas influence the way we work, and your voice matters here.
  • We are Built with You. As an essential part of our team, you help us deliver the medical innovation that patients are desperate for.
Together, we are Built for BiotechSM. Join us and build your future here.
What You'll Be Doing:
  • Ensuring successful management and coordination of efforts assigned to all members of the project team, including but not limited to Regulatory, Clinical Operations, Biometrics, and Medical Affairs/Safety, to support milestone achievement and overall project delivery
  • Ensuring adherence to project budget and scope of work to realize project profitability
  • Ensuring all project tasks are completed in accordance with project plans and in compliance with standard Premier Research processes, policies and procedures
  • Ensuring effective communication is maintained and project status reports and monthly progress reports are provided both internally and externally
  • Ensuring compliance for project-related training
  • Ensuring adequate resourcing is available to meet project deliverables and milestones
What We're Searching For:
  • Bachelor’s degree preferably in a clinical, biological or science-related field from an accredited college or university, or equivalent combination of education and experience
  • Minimum 8 years relevant experience, preferably in a pharmaceutical company/medical device company/CRO, at least half of which has been in a matrix environment
  • 5 years of experience serving as a Project Manager for complex and/or international clinical trials and/or programs
  • Strong budget/finance experience on a project level
  • Experience managing a study from start to completion, managing multiple phases, and managing the full lifecycle
  • Rare Disease experience required
Why choose Premier? 
  • Premier Research is more than a company – it’s a community of people that truly care about one another, about our clients, and about our mission of furthering research to improve the lives of patients in critical need. 
  • Our Values – We Aim High, We Work Together, We Stay Agile, We Get It Done, We Care – mirror the determination, flexibility and trust that our team embodies. As a Premier team member, you have the power to make an impact, regardless of job title and location.
  • Our dedication to biotech and specialty pharma is unlike any other. We provide our staff with innovative technologies and continuous learning opportunities so that they have the tools they need to be successful.
Because we are transforming life-changing ideas into new medical treatments for a diverse population, we require the perspectives of a diverse staff thinking creatively, challenging ideas, and solving complex problems fearlessly. Through a commitment to diversity, equity, inclusion, and empowerment, we create a community of belonging that welcomes differences, fuels innovation and better connects us to the patients, physicians, and customers we serve.           
  
We hire people that add to our culture, then invest in developing skills and abilities. If you are excited about this role, but your past experiences do not perfectly align with the position as described, we encourage you to apply anyway. You may be exactly the right candidate for this role or others.          
     
Premier Research is proud to be an equal opportunity employer that is compliant with all federal guidelines. All qualified applicants will receive equitable consideration without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status         
         
#LI-CI1    

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12d

Account Executive - Turkey

CloudflareHybrid or Remote
5 years of experiencesalesforce

Cloudflare is hiring a Remote Account Executive - Turkey

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Job Location: This role is based in our Cloudflare office in Dubai Internet City, UAE.

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all work together to help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare help customers solve real technical problems while creating the revenue streams that help the company provide free services to millions in our community.

What you'll do

Based out of the Dubai office, you will drive sales into the mid-size and up to large accounts across Turkey.

The ideal candidate will possess both a strong new business sales experience combined with a solid technical understanding that enables them to drive engagement at all levels with technical and non-technical buyers. Background preferably in a related field such as SASE, ZT, FAAS, CASB, WAF, SWG, RBI, DDOS).

As a Sales Executive, you'll be responsible for developing new customer acquisition and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.

Key Requirements:

  • Minimum 5 years of experience selling Cloud Security and/or Network security solutions to the mid- and enterprise market in Turkey.
  • Working proficiency in English and Turkish 

Additional responsibilities will include

  • Manage sales cycles and contract negotiations in a matrix organization
  • Maintain a High level of out-bound new account activities.
  • Develop and Maintain a robust sales pipeline.
  • Develop long term strategic relationships with key accounts.
  • Work with channel and alliances relevant to the accounts whenever appropriate

Examples of desirable skills, knowledge and experience

  • Fluent in both English and Turkish
  • Proven direct touch selling experience with relevant decision makers across the assigned territory   
  • 8+ years of technology selling experience with at least 5 years of selling to similar accounts.
  • Manage all milestones of a sales cycle, uncovering the opportunities, qualifying, developing and closing.
  • Direct experience selling network security solutions and services
  • 5 years experience selling similar technologies such as SASE, ZT, FAAS, CASB, WAF, SWG, RBI, DDOS is required (preferably cloud based) .
  • Understanding of computer networking and “how the internet works”
  • Computer engineering or computer science or equivalent background with ability to sell highly technical solutions, ability to scale up with evolving technologies and an always learn aptitude for new technical concepts & solutions 
  • Strong interpersonal communication (verbal and written) and organizational skills
  • Self-motivated; entrepreneurial spirit
  • Comfortable working in a fast paced dynamic environment
  • Experience working with SalesForce, knowledge of accurate reporting and forecasting and importance of pipeline generation.
  • Understanding of the competition landscape, market trends and ability to do competitive displacement selling within the assigned territory.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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13d

Senior Drawback Manager

FlexportUS Remote
7 years of experienceagileBachelor's degree5 years of experienceDesignc++

Flexport is hiring a Remote Senior Drawback Manager

About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Help Facilitate Our Clients’ Duty Recovery Efforts

The opportunity: 

Flexport is experiencing massive growth with 2,500+ Flexporters across 20 global offices and warehouses. And we’re just getting started. With revenue growing at breakneck speed, Flexport is looking for a Senior Drawback Manager to join our Drawback and Refund Services branch of our Trade Management team. In this role, you’ll be responsible for optimizing our clients’ drawback recoveries and facilitating their drawback experience alongside some of the smartest people in the logistics industry as we collectively challenge the status quo and reduce the friction in global trade.

You will: 

  • Strive to create an agile technology-focused high-performance culture.
  • Manage a team and be a proactive leader to build and grow Drawback services.
  • Independently own a portfolio of clients and projects and be responsible for execution and reporting relevant metrics.
  • Work with software engineers, product, and design on the modernization, implementation, and improvement of drawback software
  • Contribute to the product roadmap to build best-in-class global drawback software platform
  • Use creativity to improve operational efficiency, leadership communication, enablement, and revenue growth.
  • Prepare US and foreign duty drawback forms as necessary for establishing and maintaining our clients’ drawback programs
  • Analyze import, export, manufacturing, and other business documents and data
  • Proactively investigate drawback recovery enhancements
  • Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues
  • Manage and maintain import, export, and other client and claim databases
  • Submit documentation and claims to Customs and follow up as necessary
  • Work to ensure compliance with drawback and other regulations
  • Organize and execute internal and external drawback-related communications.
  • Support Trade Management infrastructure and administrative requirements.

You should have: 

  • Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills, 
  • Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents,  analytical tools and functions highly desirable
  • Familiarity with large sets of data
  • Mastery of email communication. You keep the inbox at zero.
  • High level of computer literacy. No paper. All digital.
  • 5-7 years of experience in duty drawback program implementation and account management, preferred.
  • 3-5 years of experience managing associates, projects, and business metrics.
  • Public speaking and presentation skills, including experience with webinars, training sessions, and client facing presentations, preferred.
  • Industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred.
  • Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred
  • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

 

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.
The US base salary range for this position: (exclusive of bonus, equity and benefits.)
$126,000$154,000 USD

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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13d

Staff Systems Engineer, Tech Lead

Torc RoboticsRemote, US; Blacksburg, VA
Bachelor's degree5 years of experienceDynamicsDesignc++

Torc Robotics is hiring a Remote Staff Systems Engineer, Tech Lead

About the Company

At Torc, we have always believed that autonomous vehicle technology will transform how we travel, move freight, and do business.

A leader in autonomous driving since 2007, Torc has spent over a decade commercializing our solutions with experienced partners. Now a part of the Daimler family, we are focused solely on developing software for automated trucks to transform how the world moves freight.

Join us and catapult your career with the company that helped pioneer autonomous technology, and the first AV software company with the vision to partner directly with a truck manufacturer.

Meet the team:

The Product Engineering and Release(PEaR)organization is responsible fordeploying aproduct release and design ecosystem toenable safe, secure, and iterative product delivery streams.PEaR accomplishesthis task by building a digital thread based on the V-modelandleveraginglarge scale data to drive our development.

What you will do: 

TORC is looking for an experienced staff engineer to foster and grow the technical solutions of our Requirements and Test Specification (RaTS) organization. This role will play a pivotal role in the success of the organization, and comes with high visibility, responsibility, and technical impact. 

This person should be a self-starter, who is curious, creative, pragmatic, and solution oriented. A strong technical foundation in Systems Engineering and Safety Engineering. This individual will need to collaborate with individual contributors and teams of various backgrounds, across all levels of the organization, to solve problems both in the RaTS department and across the overall technical product.

  • Technical Strategy Development. The Tech Lead IC is expected to identify and highlight upcoming technical risks and gaps that support the product roadmap, and contribute to tech strategy forums and workshops.
  • Translate and decompose the technical strategy into tangible, clear projects and acceptance criteria for requirement and architecture development.
  • Oversee, guide and mentor the systems engineering technical leads (“Groups ICs”) to set the standards of highest-level technical excellence and rigor within the RaTS department.  Guide group engineers, assisting in their technical growth and fostering a culture of learning, development, and product delivery.
  • The Tech Lead IC is expected to be an expert in at least one key technology area, along with breadth. The expectation is that the Tech Lead IC can seamlessly transition a project across all systems departments. Thus, the Tech Lead IC is able to execute a project as a self-starter and deliver rich, detailed deliverables that are well thought-out and well integrated.
  • Prevent technical silos. The Tech Lead IC is able to see the “big picture” for systems projects. As such the Tech Lead IC is expected to:
  • Foresee disconnects across the systems teams
  • Identify team miscommunications
  • Prevent work duplication
  • Work with the Principal Community on alignment of technical risks and architectural reviews.
  • Participate in design reviews, providing constructive feedback to ensure high-quality solutions that adhere to established standards and practices.
  • Participate in project planning and collaborate with technical product managers on the priorities and expectations of the proposed solutions.
  • Stay up to date with the latest industry trends, technologies and best practices for potential integration with existing solutions.

What You'll need to succeed:

  • Master's degree in Systems Engineering, Computer Science, Electrical Engineering, Robotics, or related field and:
  • Minimum 5 years of experience in engineering or related field with preference for complex hardware and software systems, real world robotics applications, automotive applications, trucking specific applications, and safety critical systems
  • Refined technical communication skills, written and verbal, that scale to a diverse workforce
  • Proficiency in autonomous systems and system design methodologies
  • Proficiency in hardware and software verification and validation 
  • Concrete understanding of the principles and practices of functional safety, with preference to multiple industry experiences
  • Excellent problem-solving skills with the ability to analyze and debug complex hardware and software system issues
  • Excellent ability to align technical objectives to business values and articulate the associated business value of technical work
  • Strong time management and organization skills to plan, develop, prioritize effectively, and maintain competing demands simultaneously with frequent interruptions and in fast-paced environment 
  • Ability to work in a fast-paced environment with evolving software/hardware infrastructure
  • Working knowledge of software development best practices is required
  • Continuing technical education and training with a passion for knowledge in the field of study to maintain the highest level of knowledge, ingenuity, and creative thinking
  • Position requires transportation. Willing to travel up to 20% to US or EU locations. Ability to obtain a passport and appropriate documents are required
  • Systems thinker and team player
  • Excellent technical judgment and intuition
  • An organized and proactive approach
  • Ability to collaborate closely with other teams
  • Ability to explain complex technical issues and justify solutions with data
  • Good soft skills and the ability to positively influence others

Bonus Points!

  • Ph.D. degree preferred
  • Experience with Model-Based Systems Engineering (MBSE) is preferred
  • Working knowledge of machine learning industry best practices is preferred
  • History of software development is preferred
  • Experience in writing safety certified code is preferred
  • History of working across large teams and engineering organizations in a technical capacity is preferred
  • Working understanding of vehicle dynamics and control theory is preferred

    Perks of Being a Full-time Torc’r  

    Torc cares about our team members and we strive to provide benefits and resources to support their health, work/life balance, and future. Our culture is collaborative, energetic, and team focused. Torc offers:     

    • A competitive compensation package that includes a bonus component and stock options   
    • 100% paid medical, dental, and vision premiums for full-time employees     
    • 401K plan with a 6% employer match   
    • Flexibility in schedule and generous paid vacation (available immediately after start date)  
    • Company-wide holiday office closures   
    • AD+D and Life Insurance 
Hiring Range for Job Opening 
US Pay Range
$168,800$202,600 USD

At Torc, we’re committed to building a diverse and inclusive workplace. We celebrate the uniqueness of our Torc’rs and do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, or disabilities.

Even if you don’t meet 100% of the qualifications listed for this opportunity, we encourage you to apply. We’re always looking for those that are hungry, humble, and people smart and your unique experience may be a great fit for this role or others.

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13d

Accounting Officer

5 years of experience

IntelliPro Group Inc. is hiring a Remote Accounting Officer

Accounting Officer - IntelliPro Group Inc. - Career Page

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13d

IT Atlassian Administrator

InstacartCanada - Remote
agile5 years of experiencejiraapi

Instacart is hiring a Remote IT Atlassian Administrator

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

 

About the Role-We're looking for an Atlassian Admin to join our team to manage our growing Atlassian cloud instance. Help us maintain and build out a high performing platform that factors in change control, scalability and industry best practices. Serve as an internal subject matter expert on implementation, management, and support of products and plugins across the entire Atlassian suite of tools. Apply built-in customization and third party add-ons to extend Atlassian Suite functionality as needed. Provide user management, training, and support for Atlassian Suite.

 

About the Team -The Instacart Information Technology Department is dedicated to supporting all of Instacart with equipment, infrastructure and technical support. We partner with other teams to help streamline processes and find solutions to people’s technical challenges. 



ABOUT THE JOB

  • Serve as the internal subject matter expert on implementation, management, and support of products and plugins across the entire Atlassian suite of tools
  • Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within the Atlassian Suite
  • Develop metrics, dashboards, and advanced filters in JIRA/Confluence to provide end-users and business leadership with meaningful operational/performance metrics and status reports
  • Determine ways to optimize and improve Atlassian setup and process workflows and identify where functionality can or cannot meet user requests
  • Provide user management, training, and support for Atlassian Suite
  • Create and maintain detailed technical and user-facing documentation
  • Apply built-in customization and third party add-ons to extend Atlassian Suite functionality as needed
  • Collaborate on problem resolution, team decisions, and project planning
  • Support multiple projects, including set-up and management of users, project roles, time tracking, security, and plug-ins
  • Customize workflows for multiple projects and create custom fields, new issue types, workflow statuses, transitions, post-functions, field configurations, mandatory fields, and workflow schemes
  • Support and manage integrations to external systems as required

 

 

ABOUT YOU

Minimum Qualifications

  • 3-5 years of experience in the administration, configuration and support of Atlassian cloud products which may include some or all of the following:
    • JIRA Software, add-ons, associated plug-ins and extensions
    • Project Setups
    • JIRA Reporting and Report Filters
    • JIRA Projects Role, Access and administration
    • Confluence
    • JIRA Service Desk
    • Eazybi
    • Opsgenie
    • API
  • Advanced knowledge of Atlassian Suite and features, with excellent understanding of general administration and configuration to maximize efficiency in using the tool
  • Strong understanding of business processes and experience leveraging Atlassian Suite to maximize and improve those processes

 

 

Preferred Qualifications

  • Strong verbal and written communication skills
  • You are inclined to Google things you don’t know before asking someone
  • Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic
  • Ability to work independently across functions and work with all levels of users and management

 

#LI-Remote

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14d

Strategic Account Executive

Ability to travel5 years of experiencec++

Clarity Software Solutions is hiring a Remote Strategic Account Executive

Strategic Account Executive - Clarity Software Solutions - Career Page),

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15d

US Proposal Writer | Federal

KimohaTechnologiesMohali, India, Remote
5 years of experience

KimohaTechnologies is hiring a Remote US Proposal Writer | Federal

Job Description

Location: Bestech Business Towers, Mohali, PB
Job Type: Full-time
Work experience: 2-5 years
Work Mode: Hybrid + Remote

hashtag#Job_Responsibilities:
• Prepare responses for hashtag#Federal IT Solutioning/ hashtag#Staffing_RFPs/ hashtag#RFIs/ hashtag#RFQs
• Analyze RFPs/RFIs/RFQs to prepare response outlines and compliance matrices
• Research and gather technical and business information for use in proposal development activities
• Develop technically accurate written content
• Ensure compliance with proposal requirements
• Review RFP/RFQ/RFI documents and responses prepared by other team members
• Coordinate with fellow team members for the successful delivery of proposals
• Assist in maintaining and updating a database of information pertaining to proposals, including but not limited to: past performances, references, technical write-ups, management approaches, etc.
• Ensure proposals have zero spelling and grammatical errors (U.S. English)
• Be quick & thorough in developing responses to RFPs/RFIs

Qualifications

2-5 years of experience in writing proposals/responses for hashtag#US_Federal_agencies
• Preparing proposal status trackers, proposal outlines, and compliance matrices
• Experience in creating boilerplates for proposal responses and maintaining past performance databases
• Extensive hashtag#MicrosoftOfficePowerPoint, Word, and Excel proficiency
• Extensive technical writing experience
• Experience in creating and reshaping content as required
• Strong problem-solving and conceptual/critical thinking skills
• Ability to work in a fast-paced and deadline-driven environment

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15d

Service Designer

Default PortalUnited Kingdom Remote
agileBachelor's degree5 years of experienceDesign

Default Portal is hiring a Remote Service Designer

At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.

ROLE: Service Designer
LOCATION: Remote (UK)
CLEARANCE: Must be a UK Citizen OR have been in the UK for 5 years

Role Overview: As a Service Designer at Amber Labs, you will play a pivotal role in shaping the service offerings provided to our clients. You will be responsible for translating client requirements into actionable designs, ensuring seamless access, fulfillment, and support for end users. Your expertise will be crucial in navigating complex service chains, where responsibilities are distributed across multiple domains of control and various service providers.

Key Responsibilities:

  • Collaborate with clients to understand their requirements and translate them into comprehensive service designs.
  • Design service offerings to ensure accessibility, fulfillment, and support for end users.
  • Work in tandem with internal and external stakeholders to integrate services into disaggregated supply chains.
  • Employ a combination of agile and waterfall project delivery methods to meet project requirements.
  • Adhere to the Government Digital Service (GDS) standards for service design and delivery.
  • Utilize ITIL 3/4 best practices to enhance service delivery processes.
  • Leverage at least 5 years of experience in service design across diverse projects in both private and public sectors.
  • Demonstrate proficiency in IT Service Management (ITSM) and IT Operations Management (ITOM) operating models and tooling capabilities, with a focus on ServiceNow.
  • Conduct workflow mapping, process modeling, and process design in the back-office service delivery space.
  • Configure ITSM tools to catalog, publish, and fulfill service offerings effectively.

Qualifications and Experience:

  • Bachelor's degree in [relevant field] or equivalent practical experience.
  • Extensive experience (at least 5 years) in a Service Designer role, with exposure to various projects in both private and public sectors.
  • Proficiency in both agile and waterfall project delivery methodologies.
  • Strong understanding of ITIL 3/4 beyond foundational level.
  • Familiarity with Government Digital Service (GDS) standards for service design and delivery.
  • In-depth knowledge of IT Service Management (ITSM) and IT Operations Management (ITOM) operating models and tooling capabilities, with expertise in ServiceNow.
  • Proven experience in workflow mapping, process modeling, and process design within the back-office service delivery space.
  • Excellent communication skills and ability to collaborate effectively with cross-functional teams.
  • Strong problem-solving skills and ability to thrive in a fast-paced, dynamic environment.

Benefits:

  • Join a rapidly expanding startup where personal growth is a part of our DNA.
  • Benefit from a flexible work environment focused on deliverable outcomes.
  • Receive private medical insurance through Aviva.
  • Enjoy the benefits of a company pension plan through Nest.
  • 25 days of annual leave plus UK bank holidays.
  • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
  • Participate in a generous employee referral program.
  • A highly collaborative and collegial environment with opportunities for career advancement.
  • Be encouraged to take bold steps and embrace a mindset of experimentation.
  • Choose your preferred device, PC or Mac.

Diversity & Inclusion:

Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes:

  • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued.
  • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all.
  • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace.
  • By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities.

What Happens Next?

Our Talent Acquisition team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.


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