Position Purpose

The Administrative Support Specialist, Resource Development will establish and provide effective administrative support and project management within the Resource Development (RD) department of Big Brothers Big Sisters of America (BBBSA). The Specialist manages a variety of position related responsibilities in primary support of the Chief Development Officer (CDO) and in managing similar duties for a department senior director including, but not limited to, calendar management, scheduling, travel and expense management, project management, creating, editing, and revising presentations, and other administrative needs.

This position will directly report to the Chief Development Officer (CDO) with a dotted line report of comparable responsibilities to the Senior Director, New Business Development and Corporate Engagement. The Administrative Support Specialist, Resource Development, will also deliver general administrative support to other department leads, as directed by the CDO.

The ideal candidate should bring bring extensive experience in general business operations (department or organization-wide), advanced administrative support, project management and advanced internal and external customer service delivery within resource development, marketing, communications, or similar department, preferably supporting multiple leaders.

Location: United States (100% Remote)

Travel: Approximately 10%

Essential Duties and Responsibilities

• Performs daily, high level administrative support to both the Chief Development Officer (CDO) and a department leader by completing a broad variety of administrative tasks through appropriate prioritization and skill including, but not limited to, calendar management, travel arrangements, expenses, event planning, and any other administrative tasks. Ensures confidentiality of sensitive issues.
• Manages internal and external RD communications with responsiveness and clarity including materials management, data collection, file management, and vendor management.
• Leads communication and coordination of team meetings and activities; provides logistical support for events managed by the RD / Conference and Events team.
• As assigned, provides department-wide administrative support for key projects, meetings, and resources.
• Directly supports project-based work and activities of the Chief Development Officer, Senior Director and as assigned, other department leaders to ensure items are delivered on time, and within budget and scope.
• Develops spreadsheets, PowerPoint presentations, and other process-oriented documents for department leaders.
• Collaborates with a large group of stakeholders across the internal organization and externally, as needed, to ensure functional specification and requirement documents and all requested information are met.
• Supports cross team communication and collaboration initiatives including timelines, deliverables, and document maintenance. Makes recommendations to improve processes for productivity.
• Creates and maintains comprehensive work and activity documentation in a variety of platforms including but not limited to: SharePoint, Office 365, Asana, Adobe virtual meeting tools and Salesforce.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other employees, departments, Big Brothers Big Sisters (BBBS) agencies, vendors, and partners.
• Directly manages administrative needs supporting board committee meetings and BBBS network activities; takes notes/meeting minutes, where applicable.
• Works in concert and collaboration with other administrative and operations roles across the organization.

Culture

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
• Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
• Provides consistent follow-up regarding assigned projects and after meetings.
• Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: A high school diploma or G.E.D equivalent certificate.

Years of Related Work Experience: A minimum of 3-5 years of administration, development support, philanthropy operations or project management and/or related administrative support experience required; background including operations within a fundraising department a plus, but not required.

Skills and Knowledge:Advanced proficiency in Microsoft Office Suite, Adobe and Zoom; Demonstrated ability to manage complex Executive calendars with high attention to detail; Highly organized in approach, with ability to set and manage priorities; Proven adaptability, ability to handle multiple projects and timelines and within a fast-paced environment while maintaining a commitment to high quality, detail-oriented work; Demonstrates initiative, creativity, and innovation; Advanced interpersonal skills; Ability to work independently in achieving results consistently within provided deadlines; Excellent team working skills; ability to collaborate; Excellent verbal and written communication skills; Experience with Asana; Experience with Salesforce NPSP.

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

Position Purpose

The Director, Cause Marketing (D-CM) will be a direct report to the Senior Director, Cause Marketing and will have primary responsibility for leading and supporting activities associated with corporate cause marketing activities. The D-CM will be an active contributor to the fundraising efforts at Big Brothers Big Sisters of America (BBBSA) and will provide the leadership and expertise required to grow the organization’s capabilities around cause marketing, both at the National and local Big Brothers Big Sisters (BBBSA) Agency level.

BBBSA currently has a diverse and active portfolio of accounts, and this role aims to deepen and develop those partnerships while also continuing to prospect and launch new, innovative alliances. To do so, the D-CM will have four priority work areas: 1) Stewarding existing cause marketing and corporate development partnerships 2) Building out and executing fundraising concepts associated with new cause marketing partnerships 3) Supporting the overall growth goals for annual campaign revenue and 4) Ensuring all components of assigned partnerships are achieved, tracked, and maintained at best-in-class standards.

Location: United States (100% Remote); East Coast based preferred

Travel:Approximately 25 - 30%

Essential Duties and Responsibilities

• Collaboratively lead and manage the day-to-day processes related to the strategic development, design, execution, and evaluation of BBBSA’s existing cause marketing/corporate development accounts.
• Build pipeline of prospects to generate partnership relationships of $250,000+, with portfolio accountability of $4,000,000+, including new revenue achievement annually of $500,000+.
• Research and identify top prospects to support growth goals associated with BBBSA’s cause marketing initiatives (point of sale (POS) omni-channel campaigns). Develop plans for entry, solicitation and securing new business partners.
• Identify and assist with POS technology needs and system supports used in corporate partner fundraising and cause marketing strategies.
• Engage leaders throughout the BBBS Agency Network in National plans for executing integrated partnership opportunities and to bring fundraising proposals/agreements to scale.
• Develop and maintain proposal/presentation resources, as well as a cause-marketing specific resource library used in pitching prospective partners, with the goal of supporting incremental revenue, awareness, and impact at the National level and amongst the BBBSA Network of 230+ local agencies.
• Create and maintain corporate sales associate/employee engagement best practice templates and tactics to assist BBBSA corporate partners in the execution of cause marketing campaigns.
• Initiate collaborative work with all BBBSA team members, including integrated marketing, public relations, creative, web, communications, celebrities, advertising, etc. to produce comprehensive cause marketing strategies that build awareness and drive consumer engagement for cause partnerships. Look for opportunities for extreme collaboration with other teams to amplify partnerships, brand message and understanding.
• In collaboration with Resource Development team members, track the status and deliverables for each partner as it relates to contractual agreements (fund distribution, number of communications, resources provided, etc.). Assist corporate partners with solution development and management of key performance indicators.
• Maintain current knowledge of philanthropic brands and ESG (Environmental, Social and Governance) strategies to develop and help deploy partnership proposals that align with corporate giving trends. Ensure activation concepts align with mission-centered engagements, employee engagement, and consumer activation trends.
• Attend relevant corporate partner and BBBSA events, conferences, or webinars to discover new initiatives and/or to identify prospects aligned to BBBSA strategic growth plans.
• Support the key deliverables of the Corporate Development team including conference sponsorship, year-end giving, key affinity month activations, donor impact and reporting (annual report, society recognition), 3rd party resources, internal systems alignment, and Network activations.
• Assist in the design and optimization of the strategic partnerships process and account management cadence across the Network utilizing Salesforce and other internal project management resources (Asana, SharePoint).
• Recommend new procedures and tools to improve synergies throughout the BBBSA Network and between National team departments in order to realize the goal of expanded impact through transformative partnerships.

Culture

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
• Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
• Provides consistent follow-up regarding assigned projects and after meetings.
• Exemplifies servant leadership qualities internally and across the Big Brothers Big Sisters (BBBS) network with agency staff and volunteer leaders.
• Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: Bachelor’s Degree in nonprofit management, business, marketing, communications (or related education) or equivalent relevant experience.

Years of Related Work Experience: A minimum of seven (7) years proven experience in sales, cause marketing, consumer/retail promotions, and project management in a nonprofit, agency, or related environment.

Skills and Knowledge: Demonstrated track record of conceptualizing, strategizing, planning, managing, and initiating industry-leading and award-winning cause marketing campaigns; Demonstrated successful experience in leading, influencing and/or supervising and developing staff, directly or indirectly; Deep knowledge of cause-related fundraising, business development, sales and marketing; Ability to manage complex, highly sensitive matters with high attention to detail; Excellent team working skills; ability to collaborate; Advanced interpersonal skills; Highly organized in approach, with ability to set and manage priorities; Ability to work independently in achieving results consistently on deadline; Excellent verbal and written communication skills; Intermediate knowledge of Microsoft Office, fundraising software, and database systems including Salesforce, Asana and SharePoint; Advanced understanding of retail environments, marketing promotions, shopper marketing and/or consumer engagement programs; Successful 6-figure partnership support and execution experience.

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

Position Purpose

As a direct report of the Senior Director, Corporate Engagement, the Director, Corporate Engagement will be an active contributor to the fundraising efforts for Big Brothers Big Sisters of America (BBBSA), with key focus on the corporate engagement, brand partnerships, and strategic alliances supporting the organization. The Director is responsible for identifying prospects, developing relationships, and successfully activating partnerships directly resulting in significant revenue for the organization.

Location: United States (Remote)

Travel:Approximately 25%-30%

Essential Duties and Responsibilities

• Develop, implement, and cultivate corporate relationships and strategic alliances to secure financial support to reach the organizational fundraising objectives and key revenue targets.
• Build pipeline of prospects to generate partnership relationships of $250,000+, with portfolio accountability of $4,000,000+, including new revenue achievement annually of $500,000+.
• Lead prospecting, solicitation, partnership development and stewardship for key accounts including contract adherence and retention activities.
• Maximize partnership relationships to grow revenue, volunteerism and network engagement including employee engagement, ERG activation, leadership development, and more.
• Serve as organizational expert on program-based corporate partnerships achieving key deliverables through grants, sponsorship, and other methods of giving.
• Manage a diverse and active portfolio of accounts to reach annual revenue objectives. Identify opportunities for new partnerships and develop relationships with key contacts.
• Maintain programmatic knowledge and sophistication to develop and deploy partnership proposals that align with corporate giving trends and activations with mission-based engagement including philanthropic brand trends, employee engagement, and consumer activation.
• Engage in external activities to understand and react to industry and donor trends and effectively incorporates these into the plans.
• Engage leaders throughout the network to develop integrated partnership opportunities and bring proposals/agreements to scale.
• Support key deliverables of the Resource Development team including conference sponsorship, year-end giving, key affinity month activation, donor impact and reporting (annual report, society recognition), 3rd party resource and system alignment and network activation.
• Create dynamic, strategic, and engaging presentations; deliver and execute proposals and agreements; maximize mission investment in alignment with strategic initiatives; throughout all corporate new business development and renewals.
• Optimize strategic partnerships process and account management cadence utilizing Salesforce and internal project management resources.
• Lead solution development, partner impact reporting, and manage key performance indicators for portfolio, internal activation, and contract fulfillment.

Increase Capacity and Ensure Effective Operations

• Work effectively with all departments to deliver objectives.
• Accountable to an annual fundraising goal and prospect engagement metrics
• Contributes to positive morale, proactively solves problems, owns decisions, and engages in continuous improvement.

Culture

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
• Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
• Provides consistent follow-up regarding assigned projects and after meetings.
• Exemplifies servant leadership qualities internally and across the Big Brothers Big Sisters (BBBS) network with agency staff and volunteer leaders.
• Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: Bachelor’s degree in business, marketing, communications, or related education/ experience equivalency.

Years of Related Work Experience: Minimum of five (5) years of demonstrated successful resource development, sales and/or account management experience; successful track record with planning, managing and initiating corporate relationships with the non-profit sector is a plus; experience working with high level corporate representatives and volunteer Board members is critical. Successful 6-figure partnership pitch to execution experience required.

Skills and Knowledge:Advanced skills in MS Outlook, Word, Excel, and PowerPoint; Intermediate knowledge of Microsoft Office, Salesforce, and sales activation continuum; Highly skilled in project management, process/system development and development of effective implementation strategies; Excellent verbal and written communications skills; Superior interpersonal skills; problem resolution skills; Highly organized in approach, with ability to set and manage priorities; Ability to build and manage project budgets.

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

Position Purpose

Through the Big Brothers Big Sisters of America (BBBSA) Professional Fellowship Program* and as a direct report of the Director, Performance Marketing, the Website Administrator will be responsible for overseeing the planning, execution, and delivery of digital experiences within our organization. The Website Administrator will collaborate closely with cross-functional teams within Big Brothers Big Sisters of America (BBBSA) and externally, including developers, engineers, creatives, and stakeholders, to ensure projects are completed on time, within scope, and meet quality standards. Key responsibilities include daily operations, maintenance, and improvement of our organization website including the management and optimization of mobile responsiveness, e-commerce functionality, live streaming capabilities, and online fundraising platforms. The Website Administrator II will ensure a seamless user experience across devices while enhancing our online presence and fundraising efforts.

*This position is aligned to BBBSA’s Professional Fellowship Program, an initiative that engages talented professionals in two (2)-year career opportunities. The candidate identified for this role will be a full-time, benefits eligible employee, fully immersed as a team member and accountable to all BBBSA employee policies and organizational practices. This position is funded for a period of two (2) years from their effective date of hire. Continuation of the position after two (2) years is based on business need for the role and continued funding.

Location: United States (Remote)

Travel:Approximately 20%

Essential Duties and Responsibilities

• Project Planning: Develop comprehensive project plans outlining tasks, timelines, resources, and milestones.
• Resource Management: Coordinate with team leads to allocate resources effectively and ensure project teams have the necessary support to meet project objectives.
• Risk Management: Identify potential risks and develop mitigation strategies to minimize project delays or setbacks.
• Quality Assurance: Implement processes and standards to ensure the quality of deliverables meets or exceeds expectations.
• Stakeholder Engagement: Cultivate positive relationships with stakeholders, solicit feedback, and manage expectations to ensure alignment with project goals.
• Issue Resolution: Proactively identify and address project issues, conflicts, or bottlenecks to keep projects on track.
• Website Maintenance: Regularly update, maintain, and monitor the website content, ensuring accuracy, relevance, and functionality. Make content updates directly.
• Responsible for maintenance, administration and support of CMS (WordPress, Drupal, etc) including modules and plugins.
• Mobile Optimization: Implement and maintain mobile-responsive design elements to ensure an optimal user experience across various devices and screen sizes.
• E-commerce Management: Oversee and optimize e-commerce functionalities, including product listings, checkout processes, payment gateways, and order fulfillment to enhance the online shopping experience.
• Live Streaming Integration: Manage and facilitate the integration of live streaming features into the website, ensuring smooth streaming experiences for events, webinars, or live broadcasts.
• Online Fundraising Support: Collaborate with the fundraising team to implement and optimize online fundraising campaigns, donation portals, and fundraising event pages on the website.
• Content Management: Regularly update website content, including program information, live event schedules, fundraising goals, and success stories to engage users effectively. Light design capabilities ideal but not mandatory.
• Technical Support: Provide technical support to troubleshoot website issues, ensuring minimal downtime and quick resolution of problems related to mobile compatibility, e-commerce functionalities, live streaming, and fundraising modules.
• Collaboration: Work closely with web developers, designers, marketing, fundraising, and technical teams to implement new features, optimize performance, and enhance user engagement.
• SEO and Analytics: Implement SEO strategies to improve visibility and track website traffic, user behavior, and conversion rates using analytical tools to optimize performance. Provide key site performance updates to performance marketing director.
• Performance Optimization: Monitor website performance, conduct regular performance tests, and implement optimizations to enhance speed, accessibility, and user experience.
• Backup and Recovery: Implement regular backups and recovery plans to prevent data loss and ensure quick restoration in case of emergencies.
• Security Management: Partner with IT to implement and maintain robust security measures to safeguard the website against cyber threats, malware, and hacking attempts.

Technical Assistance

• Collaborate effectively with a wide range of audiences-including leadership, staff, alumni, and external vendors/agencies.
• Efficiently manage multiple, complex, and results-oriented projects with varying deadlines.
• Operate in a highly organized fashion with attention to detail on all projects.
• Availability to work outside business hours as necessary.
• Provide overall support as needed and assigned for department priorities.
• Other duties as assigned.

Culture

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion)
• Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
• Exemplifies servant leadership qualities internally and across the network with staff and volunteer leaders.
• Provides consistent follow-up regarding assigned projects and after meetings demonstrating a culture of positive accountability.
• Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: Bachelor’s degree or equivalent relevant business experience.

Years of Related Work Experience: A minimum of 4 years of relevant experience digital strategy, digital transformation, or related field. Required experience includes proficiency in web programming languages such as HTML, CSS, JavaScript, etc.; experienced UI/UX best practices and ADA compliances, e-commerce platforms, live streaming tools, and online fundraising platforms; advanced understanding of mobile-responsive design principles and best practices and knowledge of SEO principles, website analytics tools (e.g., Google Analytics), and A/B testing methodologies.

Skills and Knowledge: Thorough working knowledge of the Google suite of digital analytics, content management systems, digital asset management systems, constituent relationship management systems (i.e., Salesforce), WordPress, as well as the full suite of Microsoft Office products is required; Experience facilitating digital CRM tactics within lifecycle marketing; Consistent record in managing through complex issues with various stakeholders to desired outcome; Superior interpersonal skills; Service-oriented mindset with excellent client relations, written and verbal communications; ability to collaborate effectively with cross-functional teams; Highly organized in approach, with ability to set and manage priorities; Excellent problem-solving skills and ability to troubleshoot website issues effectively; Demonstrated ability to handle multiple projects, timelines and budgets within fast-paced environment while maintaining a commitment to high quality, detail-oriented work; Proven track record of developing and mentoring teams and individuals; Proficiency in presentations, including creation of and delivery of PowerPoint materials; Attention to detail and ability to work independently while managing multiple tasks.

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

Position Purpose

The Director, Creative and Content is a member of the Marketing Department at Big Brothers Big Sisters of America (BBBSA). This role reports directly to the Chief Marketing Officer and is responsible for leading the creative team and developing creative strategies along with accompanying collateral across all visual communication channels – including print, video, digital and live event/experiential – to raise awareness of and increase engagement with key audiences of BBBSA’s work and mission.

This position also works across the BBBSA federation of 230+ local agencies to design and deliver an enterprise-wide strategic vision and an excellent constituent digital experience. As a leader in the BBBSA Marketing Department, the Director is responsible for developing and executing brand style guides, enhancements and creative constructs that advance our brand, expand our audience, and establish BBBSA as the leading J.E.D.I. (justice, equity, diversity, inclusion) focused youth empowerment organization.

Location:United States (Remote)

Travel: Approximately 20%

Essential Duties and Responsibilities:

Organizational Leadership

• Partner across BBBSA departments to develop creative and content resources that advance BBBSA strategic plan priorities, brand strategy, and integrated marketing plans to drive organizational and marketing objectives while deepening brand awareness and relevance
• Demonstrate an eye for great design/aesthetic and what it takes to achieve it; Champion the creative process and articulate a vision with clarity, rationale and constructive feedback every step of the way
• Own the brand; Protect the legacy and brand equity of our 120 year-old organization while exploring new territories and brand evolutions to ensure our timeless mission remains urgent, necessary and relevant to target and mass audience
• Manage the day-to-day operational and financial affairs of the creative team, including supervision of staff, photography, video production, creative development and coordination of all functions and activities
• Lead internal stakeholders within the National Office and Federation through the creative process; Present ideas to and engage with cross-department leaders to build strategic narratives for each creative solution
• Foster a collaborative environment among the marketing department, communications department, resource development department, external partners and consultants to ensure brand consistency, creative innovation, and promote visual communication as a vital part of BBBSA’s commitment to JEDI-focused youth empowerment

Creative Strategy, Direction & Execution

• Evaluate and interpret marketing and communication needs of internal teams and stakeholders to identify and articulate problems and solutions
• Develop and oversee creative and visual branding projects; Ensure BBBSA’s successful brand evolution across mediums, including web, print, video, digital, multimedia, partnership ideation, thought leadership, events, and experiential projects
• Conceptualize and present creative strategies, campaigns, tactics, and visual solutions that address challenges identified in a creative brief or request; Create design systems for staff to work within to ensure brand and campaign consistency
• Develop and execute creative projects and campaigns in line with the BBBSA brand that engage and activate key audiences; Manage the creative development and execution for projects from ideation to pitch to final execution; Translate concepts and ideas in a compelling way for key audiences that drives action
• Responsible for development and brand consistency for all BBBSA presentations, including partner presentation template, high-profile pitch decks, strategic initiatives and executive visibility
• Identify opportunities for creative solutions for existing BBBSA initiatives as well as department-led projects; Collaborate with other marketing, communications & resource development leads to plan campaigns, navigate complex problem-solving, and build scopes of work and projects that set team up for success.
• Oversee development of creative and content toolkits, templates and resources that can be utilized by BBBSA and local BBBS agencies; Oversee Digital Asset Management Platform to ensure seamless delivery and accessibility to BBBS agencies

Manage Teams and Stakeholders

• Mentor and foster the professional development of the creative team; Manage and mentor our in-house creative and content staff in the advancement of their craft and career goals
• Identify, engage, and manage External Creative Partners, including but not limited to, agency relationships and contractors
• Present at regional/national conferences to share knowledge and provide creative and brand experience-training as needed
• Act as an ambassador for the brand throughout the Federation, ensuring the organization establishes and maintains a consistent brand-centric focus through collaboration and engagement with local agency teams
• Demonstrate excellence in upholding and evolving the BBBSA brand, and a sense of what is appropriate for the BBBSA brand and JEDI commitment.
• Demonstrate understanding of BBBSA's mission, values, goals and priorities and an ability to ensure that all are considered in developing communications strategies.
• Execute and/or delegate/manage the execution of print, digital and motion creative through layout, design, illustration, photography, editing and production to ensure work is delivered on time while maintaining a high standard of quality
• Plan, produce, and direct photo/video production and content creation in collaboration with internal team members and external partners; Some travel required
• Manages related and other duties as assigned in support of department and business needs

People Leadership

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
• Recruits, trains, retains, and cultivates professional development of direct reports.
• Creates a dynamic, supportive, and effective team that is impactful across the BBBSA network.
• Leads and manages resources (people and capital) that retains and cultivates positive, measurable success.
• Monitors progress against performance targets; implements countermeasures as needed.

Culture

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
• Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
• Provides consistent follow-up regarding assigned projects and after meetings.
• Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: Bachelor’s degree OR equivalent relevant business experience.

Years of Related Work Experience: A minimum of 7 years of creative leadership experience within an agency, non-profit or for-profit creative environment; 3-5 years of experience managing a creative team and graphic design/art direction experience with strong portfolio to demonstrate success.

Skills and Knowledge:Advanced proficiency in Adobe Creative Suite (including PhotoShop, Illustrator, InDesign, Premiere, Acrobat Pro), project management (Asana), Zoom, PowerPoint, Microsoft Office Suite, Google, etc; Experience performing or managing a range of creative positions, such as graphic designer, art director and copywriter, is important; Ownership and stewardship of Brand Style Guide; Stellar communication, presentation, problem-solving and project-management skills; Consistent record in managing through complex issues with various stakeholders to desired outcome; Proven success driving cross-functional teams toward completion of a project or common goal; Strong interpersonal skills; Service-oriented mindset with excellent client relations, written and verbal communications; Effectively collaborates cross-functionally across leadership, staff, alumni and external vendors/agencies; Demonstrates initiative, creativity and innovation; Ability to manage highly confidential data with high attention to detail; Highly organized in approach, with ability to set and manage priorities; Demonstrated ability to handle multiple projects, timelines and budgets within fast-paced environment while maintaining a commitment to high quality, detail-oriented work; Proficiency in presentations, including creation of and delivery of PowerPoint materials; Superior team leadership and cross functional project management skills with the ability to motivate and galvanize teams toward a common goal; Strong track record of developing and mentoring teams and individuals; Availability to work outside business hours as necessary.

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be

their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

Position Purpose

Through the Big Brothers Big Sisters of America (BBBSA) Professional Fellowship Program* and as a direct report of the Director, Performance Marketing, the Website Administrator II will be responsible for overseeing the planning, execution, and delivery of digital experiences within our organization. The Website Administrator will collaborate closely with cross-functional teams within Big Brothers Big Sisters of America (BBBSA) and externally, including developers, engineers, creatives, and stakeholders, to ensure projects are completed on time, within scope, and meet quality standards. Key responsibilities include daily operations, maintenance, and improvement of our organization website including the management and optimization of mobile responsiveness, e-commerce functionality, live streaming capabilities, and online fundraising platforms. The Website Administrator II will ensure a seamless user experience across devices while enhancing our online presence and fundraising efforts.

*This position is aligned to BBBSA’s Professional Fellowship Program, an initiative that engages talented professionals in two (2)-year career opportunities. The candidate identified for this role will be a full-time, benefits eligible employee, fully immersed as a team member and accountable to all BBBSA employee policies and organizational practices. This position is funded for a period of two (2) years from their effective date of hire. Continuation of the position after two (2) years is based on business need for the role and continued funding.

Location: United States (Remote)

Travel:Approximately 20%

Essential Duties and Responsibilities

• Project Planning: Develop comprehensive project plans outlining tasks, timelines, resources, and milestones.
• Resource Management: Coordinate with team leads to allocate resources effectively and ensure project teams have the necessary support to meet project objectives.
• Risk Management: Identify potential risks and develop mitigation strategies to minimize project delays or setbacks.
• Quality Assurance: Implement processes and standards to ensure the quality of deliverables meets or exceeds expectations.
• Stakeholder Engagement: Cultivate positive relationships with stakeholders, solicit feedback, and manage expectations to ensure alignment with project goals.
• Issue Resolution: Proactively identify and address project issues, conflicts, or bottlenecks to keep projects on track.
• Website Maintenance: Regularly update, maintain, and monitor the website content, ensuring accuracy, relevance, and functionality. Make content updates directly.
• Mobile Optimization: Implement and maintain mobile-responsive design elements to ensure an optimal user experience across various devices and screen sizes.
• E-commerce Management: Oversee and optimize e-commerce functionalities, including product listings, checkout processes, payment gateways, and order fulfillment to enhance the online shopping experience.
• Live Streaming Integration: Manage and facilitate the integration of live streaming features into the website, ensuring smooth streaming experiences for events, webinars, or live broadcasts.
• Online Fundraising Support: Collaborate with the fundraising team to implement and optimize online fundraising campaigns, donation portals, and fundraising event pages on the website.
• Content Management: Regularly update website content, including program information, live event schedules, fundraising goals, and success stories to engage users effectively. Light design capabilities ideal but not mandatory.
• Technical Support: Provide technical support to troubleshoot website issues, ensuring minimal downtime and quick resolution of problems related to mobile compatibility, e-commerce functionalities, live streaming, and fundraising modules.
• Collaboration: Work closely with web developers, designers, marketing, fundraising, and technical teams to implement new features, optimize performance, and enhance user engagement.
• SEO and Analytics: Implement SEO strategies to improve visibility and track website traffic, user behavior, and conversion rates using analytical tools to optimize performance. Provide key site performance updates to performance marketing director.
• Performance Optimization: Monitor website performance, conduct regular performance tests, and implement optimizations to enhance speed, accessibility, and user experience.
• Backup and Recovery: Implement regular backups and recovery plans to prevent data loss and ensure quick restoration in case of emergencies.
• Security Management: Partner with IT to implement and maintain robust security measures to safeguard the website against cyber threats, malware, and hacking attempts.

Technical Assistance

• Collaborate effectively with a wide range of audiences-including leadership, staff, alumni, and external vendors/agencies.
• Efficiently manage multiple, complex, and results-oriented projects with varying deadlines.
• Operate in a highly organized fashion with attention to detail on all projects.
• Availability to work outside business hours as necessary.
• Provide overall support as needed and assigned for department priorities.
• Other duties as assigned.

Culture

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion)
• Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
• Exemplifies servant leadership qualities internally and across the network with staff and volunteer leaders.
• Provides consistent follow-up regarding assigned projects and after meetings demonstrating a culture of positive accountability.
• Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: Bachelor’s degree or equivalent relevant business experience.

Years of Related Work Experience: A minimum of 4 years of relevant experience digital strategy, digital transformation, or related field. Required experience includes proficiency in web programming languages such as HTML, CSS, JavaScript, etc.; experienced UI/UX best practices and ADA compliances, e-commerce platforms, live streaming tools, and online fundraising platforms; advanced understanding of mobile-responsive design principles and best practices and knowledge of SEO principles, website analytics tools (e.g., Google Analytics), and A/B testing methodologies.

Skills and Knowledge: Thorough working knowledge of the Google suite of digital analytics, content management systems, digital asset management systems, constituent relationship management systems (i.e., Salesforce), WordPress, as well as the full suite of Microsoft Office products is required; Experience facilitating digital CRM tactics within lifecycle marketing; Consistent record in managing through complex issues with various stakeholders to desired outcome; Superior interpersonal skills; Service-oriented mindset with excellent client relations, written and verbal communications; ability to collaborate effectively with cross-functional teams; Highly organized in approach, with ability to set and manage priorities; Excellent problem-solving skills and ability to troubleshoot website issues effectively; Demonstrated ability to handle multiple projects, timelines and budgets within fast-paced environment while maintaining a commitment to high quality, detail-oriented work; Proven track record of developing and mentoring teams and individuals; Proficiency in presentations, including creation of and delivery of PowerPoint materials; Attention to detail and ability to work independently while managing multiple tasks.

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

Position Purpose

Through the Big Brothers Big Sisters of America (BBBSA) Professional Fellowship Program* the Project Coordinator, Program Scale is a direct report of the Director, Program Development & Scale. They will support Big Brothers Big Sisters of America’s (BBBSA) national office Program & Impact Team with excellent coordination and administration of program partnerships and development of playbooks to scale best practices. In this role the Project Coordinator will effectively manage timelines, lead the coordination of internal and external meetings, document lessons learned and provide recommendations that support scaling best practices. This work includes working collaboratively across all BBBSA departments to ensure the Big Brothers Big Sisters (BBBS) network of 230+ agencies effectively manage- grants from corporate and private foundations.

The Project Coordinator, Program Scale will also be responsible for writing and submitting reports and other information requested by key stakeholders.

*This position is aligned to BBBSA’s Professional Fellowship Program, an initiative that engages talented professionals in two (2)-year career opportunities. The candidate identified for this role will be a full-time, benefits eligible employee, fully immersed as a team member and accountable to all BBBSA employee policies and organizational practices. This position is funded for a period of two (2) years from their effective date of hire. Continuation of the position after two (2) years is based on business need for the role and continued funding.

Location: United States (Remote)

Travel:Approximately 5-10%

Essential Duties and Responsibilities

Program Best Practices and Materials

• Coordinates meetings with agency leaders at different levels to understand and gain insights about program implementation, innovation, and lessons learned.
• Summarizes meeting notes, identifies themes, documents action items and maintains records through multiple platforms.
• Assists team members in developing and sharing best practices, writing playbooks, documenting lessons learned.
• Collaborates with other departments (Learning & Development, Marketing, Communications, etc.) to upload and disseminate programmatic materials to the BBBS network and other audiences.

Partnership Coordination

• Coordinates meetings, including logistics, preparation of agendas, presentations, or other documents.
• Coordinates with external and internal stakeholders to understand priorities and document opportunities for partnership.
• Supports the BBBSA team in prioritizing partnerships and identifying resources needed to be effective.
• Ensures timely follow up to partnership meetings and supports the team with meeting goals and deliverables.

Project Management

• Provides project management supports to the Program & Impact team in establishing project overviews, timelines and tracking key tasks through Asana or other project management systems.
• Coordinates meetings within the Program & Impact team, across various departments and with external stakeholders (agency leaders, consultants, etc.).
• Distributes documents, information, instructions, and other resources to ensure both internal and external stakeholders have tools and resources to be effective.
• Documents progress against project plan, updates leaders and identifies implications for the overall project and connections to other ongoing projects/grants.

Stakeholder Coordination

• Serves as a primary point of contact for projects when multiple units are involved with the same project to ensure effective and synergistic team actions.
• Communicates consistently and clearly with Project Leads, team members, and other key stakeholders to keep the projects on track.
• Proactively identifies potential stakeholders for involvement in projects and recommends when and how others can make meaningful contributions to a project’s success.
• Directly supports staff involved to ensure that the project is completed, on time, on budget and to the satisfaction of funder expectations.
• Offers high-level customer service and customer focused problem-solving that builds trust and ensures more effective project implementation.

Culture

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
• Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
• Provides consistent follow-up regarding assigned projects and after meetings.
• Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: High school diploma or G.E.D equivalent required with additional post-secondary coursework or certification related to project management, nonprofit management, office administration, public administration, or other related field preferred OR relevant experience equivalency.

Years of Related Work Experience: A minimum of two (2) years of relevant experience, with an emphasis on administrative excellence and project management.

Skills and Knowledge: Exceptional administrative skills, with high attention to detail; Excellent interpersonal skills, customer service oriented; Excellent verbal and written communication skills; Ability to work independently, managing multiple projects, while achieving results consistently on deadline; Excellent team working skills; ability to collaborate cross-functionally; Highly organized in approach, with ability to set and manage priorities; Highly proficient in Word, Excel, PowerPoint and project management software (such as Asana); Knowledge of youth development programs, especially mentoring and related implementation; Project Management Certification

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.

Position Purpose

As a direct report of the Chief Development Officer, the Senior Director, Corporate Engagement will be responsible for leading the activation and account management of secured funders within corporate, foundation, and organizational structures funded through grants, mission-aligned partnerships, or sponsorship for Big Brothers Big Sisters of America (BBBSA). The Senior Director will have accountability for new revenue generation individually and as a team and will bring and build upon a proven track record in achieving year-over-year retention, contract success, and deliverables success, while driving revenue growth and activation opportunities through various channels for a portfolio of $15-35M+ with personal accountability for key accounts and annual new revenue goals. The Senior Director, Corporate Engagement will model and actively demonstrate expertise in sophisticated program-based funding models, grant activation and restricted fundraising.

Location:United States (100% Remote); candidates located on the East Coast (EST) preferred

Travel: Approximately is 25 - 30%

Essential Duties and Responsibilities

Direct Account Management:

• Successfully lead and activate large scale partners who individually generate $1M+ in nationwide fundraising annually through complex integrated plans, ranging from sponsorship to grant based funding.
• Develop and execute strategies to effectively manage partners, ensuring compliance with funding requirements, timely reporting, and successful implementation of funded activations.
• Collaborate with internal stakeholders to align grant-funded initiatives with organizational priorities and objectives.
• Develop and maintain relationships with partners to support account management, development, and fundraising efforts.
• Achievement of budget goals annually, along with successful forecasting and growth goal achievement.
• Partner Activation Strategy and Management:
• Develop and implement comprehensive strategies to activate secured funders, ensuring successful partnerships across corporations and brands supported through grants, sponsorship, and other funding mechanisms for the entire portfolio of accounts across the team.
• Manage the active account portfolio for over $20M, growing to $35M, of partners, ensuring effective stewardship and maximizing the impact of funds towards the organization's mission.
• Identify and pursue opportunities for expanding partnerships with existing funders, exploring additional avenues for collaboration and support including, and not limited to, employee giving and activation, brand integration and leadership opportunities.
• Continuously evaluate the account portfolio to identify opportunities for optimization, expansion, and maximization of resources to ensure mission impact and support organizational sustainability.
• Generate regular reports on portfolio performance, presenting insights and recommendations to senior leadership. Conduct in-depth analysis to identify trends and areas for improvement.

Revenue Growth:

• Proactively pursue new partnership opportunities that support key funding priorities of the organization.
• Proactively identify funding opportunities and initiatives aligned to partner interest areas for expanded growth and deepened relationships.
• Drive revenue growth within existing partnerships by identifying and capitalizing on diverse opportunities, including cause marketing, employee giving, Employee Resource Group (ERG) engagement, grants, sponsorships, product integration, and marketing activities.
• Partner with the Sr. Director, New Business Development and Sr. Director, Cause Marketing in the development of high-quality funding proposals and account activation initiatives, working closely with programmatic and finance teams to ensure alignment with organizational goals and objectives.

Team Leadership and Collaboration:

• Lead and inspire a remote team of account management professionals. Provide guidance, support, and mentorship to foster a collaborative and high-performance work environment with accountability for achieving account portfolio success.
• Collaborate with cross-functional teams, including marketing, finance, network leadership and program management, to ensure seamless execution of partnership initiatives and alignment with organizational goals.

Reporting, Communication & Key Success Metrics:

• Establish and monitor key performance indicators (KPIs) to track year-over-year retention, contract success, and deliverables success. Take proactive measures to address any challenges and enhance overall partner satisfaction.
• Activate the Philanthropy Operations team to ensure successful activation of partner objectives, reporting and organization impact.
• Generate regular reports on the performance of corporate partnerships. Communicate insights and recommendations to senior leadership to inform strategic decision-making.

People Management

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
• Recruits, trains, retains, and cultivates professional development of direct reports.
• Creates a dynamic, supportive, and effective team that is impactful across the BBBSA network.
• Leads and manages resources (people and capital) that retains and cultivates positive, measurable success.
• Monitors progress against performance targets; implements countermeasures as needed.

Culture

• Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
• Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
• Provides consistent follow-up regarding assigned projects and after meetings.
• Manages related and other duties as assigned in support of department and business needs.

Education & Related Work Experience

Education Level: Bachelor’s Degree in nonprofit management, business, marketing, communications (or related education) or equivalent relevant experience

Years of Related Work Experience: A minimum of ten (10) + years proven, successful resource development/fundraising, sales and/or account management experience; successful track record with planning, managing and initiating corporate relationships within the non-profit sector require; experience working with high level corporate representatives and volunteer board members is critical. Successful 6-figure partnership pitch to execution experience required with emphasis on mission-based investment models, grant funding, and restricted giving initiatives. Demonstrated successful experience in leading, supervising and developing staff is required.

Skills and Knowledge:Demonstrated track record of conceptualizing, strategizing, planning, and managing corporate engagement strategies; Demonstrated successful experience in leading, influencing and/or supervising and developing staff, directly or indirectly; Successful 6-figure+ partnership development and execution experience; Excellent team working skills; ability to collaborate; Advanced interpersonal skills; Highly organized in approach, with ability to set and manage priorities; Ability to work independently in achieving results consistently on deadline; Ability to build and manage project budgets; Excellent verbal and written communication skills; Ability to manage complex, highly sensitive matters with high attention to detail; Intermediate knowledge of Microsoft Office, fundraising software, and database systems including Salesforce, and SharePoint (Asana preferred, but not required)

JEDI Commitment

At Big Brothers Big Sisters of America, justice, equity, diversity, and inclusion (JEDI) is an integral part of our values and mission. We recognize, affirm, and celebrate the diverse backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person [regardless of ability, age, cultural background, ethnicity, faith, gender, gender identity, gender expression, ideology, income, national origin, race or sexual orientation, marital or veteran status] has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.

Equal Employment Opportunity

BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.

Americans with Disabilities Act

Employee must be able to perform all essential job functions, with or without reasonable accommodation.

Job Responsibilities

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.

Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies we will not pay any referral or firm fees in relation to this information.