Job Description

The Vice President, Global Professional Services, will grow and mature Intelerad’s global service delivery organization, and provide senior leadership, strategy and responsibility over this key function of the Client Delivery Organization.

You will be responsible for delivering financial targets by assessing the current situation and providing recommendations and solutions to further improve internal efficiency, profitability, delivery time, collaboration between departments and partners, and customer satisfaction.

Additionally, you will be accountable to motivate, inspire, and coach a high-performance global team of full-time team members and on-demand talent, ensuring a good balance between continuous improvement, collaboration and goal achievement.

• Lead, organize, direct, and manage the Professional Services organization with responsibility for revenue targets, customer satisfaction, delivery quality, profitability
• Implement an appropriate system of metrics, tools and processes to drive productivity and accountability across the organization
• Accelerate ARR activation and license revenue recognition in a usage-based revenue model
• Advance the business effectiveness of Professional Services through leadership and solution delivery expertise, in partnership with relevant business leaders
• Provide project portfolio oversight to ensure on time, on budget, and on quality project delivery
• Create and market professional services packages and solution offerings
• Facilitate executive discussions regarding budgets, resources, schedules, and risks
• Mentor and develop management and team focusing on driving team to achieve their potential
• Coach and lead managers to find and develop great talent while actively holding a high bar on performance and accountability
• Oversee all aspects of resource planning and delivery management including staffing, training, sales interface, and funnel/capacity planning, revenue and profitability forecasting with the finance department
• Create and drive a results-focused, customer-centric team culture
• Actively drive and/or partner with other leaders to solve priority customer challenges
• Manage geographically-dispersed teams of FTEs and on-demand talent

Qualifications

Requirements:

• 10+ years professional services software experience
• Track record in growing service revenues with complex projects, while continuing to improve operational excellence and managing a full P&L
• Excellent strategy development and problem-solving skills as well as business development focus and experience, while possessing a broad level of technology understanding and substantial operational and financial acumen
• Experience driving strong services revenue growth and profitability at scale
• Successful track record of building and managing a high-performance team and structure to enable a fast-growing Professional Service organization
• Proven track record of close collaboration selling and managing large scale, services / projects
• Experience in implementing large complex enterprise-wide (multi-department) software and/or technology solution (i.e. ERP, HCM, CRM, etc.) for clients
• Experience working in matrixed and complex organizations and an appreciation of how the dynamics of growth affect corporate culture and in-place processes and systems
• A motivational leader with people management skills including proven hiring, mentoring, change management, engagement and team development
• Experience leading enterprise software Professional Services teams in the healthcare industry (EMR, PACS, RIS, etc.) is required.

You bring experience in:

• Agile project management
• Complex software implementation
• Customer training and professional services
• Strong personal accountability for customer experience
• Commitment to teamwork in support of the company’s success
• Adherence to ethical business practices
• Comfortable operating in a fast-paced, result-oriented growth environment

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Job Description

Are you an infrastructure and systems engineer passionate about maximizing application performance and resiliency?

● Do you have experience maintaining, configuring and optimizing VMware deployments and associated infrastructure technologies (storage, networking, etc)?

● Are you passionate about standardization and automation?

● Do you want to be part of a journey as we launch new data centers in numerous global regions?

Then the SRE - VMWare Infrastructure Engineer role with Intelerad is for you!! We are seeking an energetic Infrastructure Engineer with experience deploying, optimizing and fortifying VMWare deployments and associated systems (storage, networking, etc). As an Infrastructure Engineer you will be viewed as a senior expert working on our data centers running a fleet of VMWare machines across Microsoft Windows and Linux operating systems. You will participate in and at times lead efforts to configure and support our systems stack including but not limited to: configuring hosts; configuring storage; updating hosts, VMs, tools; troubleshooting hardware failures; streamlining application performance via optimizing VMWare, network and storage configurations. All of this and being able to participate in our high-growth journey as we launch brand new data centers across the globe as well as in AWS!!

As an Infrastructure Engineer II you will be a critical member of our team. Acting as an escalation for our tier one engineers and also participating in designing and maintaining our overall infrastructure solution. You will be in charge of designing and implementing improvement projects, to drive continuous improvement

● Manage and maintain vmware environment

● Configure storage systems

● Collaborate in the creation of systems architectures,

● Mentoring of junior engineers to help develop their technical skills

● Improve application performance and reliability

● Lead troubleshooting efforts create incident reports and root cause analysis

● Perform schedule tasks such as daily checklists and in on-call rotation

Qualifications

Soft skills are just as important to us as technical knowledge is. We prioritize progression, grit, and solutions-oriented thinking styles:

● Drive to learn new technologies and try something new

● Team player that embraces positive conflict

● Experience deploying upgrading and maintaining of multiple VMWare Environments

● Experience implementing and operating various Storage Technologies in a highly availability, high performance, low latency configuration (e.g. FC SAN, NFS NAS)

● Experience with implementation and testing of Backup, DR, and Business Continuity technology in a high durability environment )

● Attention to detail

● Ability to independently manage priorities in a fast-paced environment

Desired Experience/Skills:

● Vmware management and support

● Dell Poweredge experience

● UCS Compute experience

● Experience with Ideally Nimble, Pure, PowerScale and Qumulo as storage technologies

● Experience with hosting applications in AWS

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Job Description

Job Summary:

The Linux system administrator is responsible for remotely deploying Intelerad's complex applications while minimizing risk and client impact. Collaborating with the team, the system administrator analyzes complex change requests to determine and implement optimal solutions for customers and Intelerad. Additionally, the system administrator analyzes technical procedures to implement efficiency and reliability improvements, with a strong emphasis on security and compliance.

Supervisory Responsibilities:

None

Duties/Responsibilities:

• · Remotely install and configure Intelerad's software solutions on Linux servers
• · Handle complex server additions, software upgrades, configuration changes, and disaster recoveries
• · Provide third-level support for complex change management
• · Create, update, and enhance documentation
• · Identify, assess, and implement process and technology improvements to enhance product delivery
• · Develop scripts and automation to enhance system administration efficiency
• · Participate in on-call rotation to address emergencies
• · Be available to work on weekends, after hours, and holidays when necessary

Qualifications

• Undergrad degree in Computer Science or Information Technology
• Linux System administration and certifications
• 3+ years of system administration experience
• Attention to detail and strong problem-solving skills
• Demonstrated commitment to taking ownership and delivering impactful results
• Exceptional teamwork abilities, including the capacity to cultivate and sustain both internal and external relationships
• Views challenges as opportunities for growth and sees each day as a chance for continuous improvement
• Proficiency in scripting languages such as Shell, Python, and other common languages · Familiarity with NoSQL and SQL databases
• Experience with version tracking tools (e.g., Mercurial, Git, RCS)
• Understanding of networking and storage principles
• Proficiency in software development
• (Optional) Technical knowledge and understanding of the medical imaging field

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Job Description

Position Summary:

Intelerad is seeking a dynamic, results-driven leader for its Oceania Division, which encompasses operations in Australia and New Zealand. The GM will play a critical role in enhancing customer satisfaction and managing the Profit and Loss (PnL) aspects of the division. This position involves both direct managerial authority (solid line) over certain functions and functional (dotted-line) authority over others, requiring a leader who can navigate complex structures and influence cross-functional teams. 

Although the reporting responsibilities will evolve as the position dictates, the GM initially is expected to have direct responsibility for:  Professional Services, Customer Success, Support and SRE.  Dotted line responsibilities include:  all growth engine functions, sales engineering and sales. 

Key Responsibilities:

1. PnL Management: Oversee the full Profit and Loss responsibilities for the Oceania Division, ensuring financial targets and other agreed-upon metrics are met in the short and long term.
2. Customer Satisfaction: Lead the strategy and execution for improved customer satisfaction, ensuring the delivery of high-quality services and support throughout the customer journey.
3. Team Leadership: Directly manage certain functional areas of the business, while exerting functional influence over other departments to align with the division's goals.
4. Strategic Planning: Develop and implement comprehensive business strategies that ensure the competitiveness and profitability of the Oceania Division.
5. Cross-Functional Collaboration: Work closely with other departments, facilitating collaboration and driving cohesive action toward shared objectives.
6. Performance Metrics: Establish, monitor, and report on key performance indicators, adjusting strategies as necessary to improve business performance.
7. Market Analysis: Continuously analyze market trends, competitive landscape, and customer feedback, adjusting the business plan as necessary to staying abreast of market, competition, customer feedback, and incorporating those outside-in viewpoints to strengthen delivery and PnL performance in Oceania.
8. Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and internal teams to foster collaboration and customer loyalty.
9. Talent Development: Identify and nurture talent within the division, with an emphasis on continuous professional development and performance recognition.
10. Internal positioning and advocacy: Serve as the voice of Oceania to the ELT and other elements of the global organization.

Qualifications

Qualifications:

1. Proven experience in a general management role or similar senior leadership position.
2. Strong understanding of the Oceania market and experience in supporting health system clients in the region.
3. Demonstrated ability to manage Profit and Loss within a complex business environment.
4. Exceptional leadership skills with the ability to direct and influence teams with both solid-line and dotted-line relationships.
5. Proven track record of improving customer satisfaction and business performance in Australia or New Zealand for US or European-based technology companies.
6. Excellent analytical, strategic planning, and execution skills.
7. Strong interpersonal skills and adept at relationship management.
8. Commitment to fostering an inclusive and performance-driven culture.
9. Experience with North America or European based firms is a plus.
10. Bachelor’s degree or equivalent.

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Job Description

The Senior Test Automation Specialist is responsible for preparing, developing, and executing automated test strategies with a particular focus on the company’s automation goals. Additional tasks include troubleshooting and diagnosing issues found during testing and in production, as well as the development of supportability tools.

Duties/Responsibilities:

• Design and implement automated test plans for our Cloud products.
• Troubleshoot and diagnose issues found to help determine root cause
• Collaborate with a cross-functional scrum team in development activities with the goal of ensuring the highest level of quality
• Participate in continuous training and conferences in order to improve quality and productivity within the Development team
• Balance deadlines, functionality, and quality
• Document your work appropriately (requirements, designs, code, training information, etc.)
• Participate in project scoping, requirements gathering, and time estimation
• Apply professional design and development best-practices
• Provide training to new team members and the different support teams.

Qualifications

Required Experience/Skills:

• Degree in computer science or engineering and/or a minimum of 4 years of related QA experience
• Experience in writing automated tests for back-end systems
• Good programming skills in Java or Kotlin
• Experience with a broad range of AWS technologies (e.g., EKS, AMI, RDS, Cloud Watch, IAM, S3)
• Excellent knowledge of methodologies and technologies in QA areas
• Ability to work both independently and in an Agile team-oriented and collaborative environment
• Good written and oral communication skills
• Functional knowledge of Linux
• Strong troubleshooting techniques
• Proven ability to be structured, organized and detail-oriented

Desired qualifications:

• Good scripting and/or programming skills in one of the following languages: Bash, Python
• Functional knowledge of databases (relational or non-relational)
• Experience with Grafana/Prometheus for system health monitoring
• Experience in a DevOps environment
• Experience with Git
• Creative thinker and practical problem solver
• Committed to continual skills growth

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Job Description

Job Summary:

The Senior System Administrator is responsible for deploying Intelerad's complex applications remotely while minimizing risk and client impact. Working with the team, Senior System Administrator analyzes complex change requests to determine and implement the best possible solution for the customer and Intelerad. The Senior System Administrator analyzes technical procedures to implement efficiency and reliability improvements.

Duties/Responsibilities:

• Install and configure Intelerad's software solutions remotely on Linux servers

• Perform complex server additions, software upgrades, configuration changes and disaster recoveries

• Perform 3rd level support in the areas of changes

• Participate in operational tasks with multiple products

• Identify, assess and implement improvements to processes and technologies to deliver a better product

• Develop scripts and automation to improve the efficiency of system administration 

• Participate in training new staff members

• Create, maintain and improve documentation

• Participate in on-call rotation to assist with emergencies reported after hours

• Work on week-ends, after hours and holidays when needed

Qualifications

● Undergrad degree in Computer Science or Information Technology or equivalent experience
● System administration and IT certifications in Linux, Microsoft, or other network related fields
● 3+ years of system administration experience
● Approaches challenges as opportunities and sees every day as an opportunity to become a little bit better
● Strong sense of ownership and dedication to results
● Strong technical aptitude and an understanding of medical imaging

● Excellent teamwork skills, and the ability to develop and maintain internal and external
relationships
● Attention to detail and strong problem solving abilities
● Expert knowledge of the following technologies:
     o Redhat Enterprise Linux 7 & 8
     o Microsoft SQL / PostgreSQL
     o Shell, Python or PowerShell

     o Linux Operating Systems

● Basic Knowledge of all of the following technologies:
     o Windows Operating Systems
     o NoSQL and SQL Databases
     o Version tracking tools (Mercurial, Git, RCS), an asset
     o Networking
     o Storage
     o Software development

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.

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Job Description

Reporting to the Chief Product Officer, the Vice President of Product is responsible for the definition and execution of product roadmap and strategy for their Product Lines. Using market data, industry knowledge and a strategic mindset, this individual will be a key member of the product leadership team, working with cross functional leaders on longer-term alignment and definition across the portfolio of solutions. Additionally, this individual will define, build and deliver proof of concepts around next generation solutions, work with marketing and sales on market-facing evangelism and communication and support sales and partnership conversations around product vision, innovation and direction.The Vice President is accountable for creation of strategic roadmap; with focus on products within portfolio that include 3rd party partners

● Business and Market development; manage the tactical and strategic planning and execution of partner-based products within portfolio.

● Identifying market needs to define new products and product enhancements to drive competitive differentiation.

● Building and justifying business cases for future investment for build, buy and partnership based product investments.

● Collaborate with other product leaders on how 3rd party products enhance market differentiation and advance time to market of Intelerad products.

● Deliver on the product roadmap including rationalization of existing technologies and products.

● Engage key cross functional stakeholders on investment, strategic direction and market impact.

● Analyze existing product offerings, market developments and competition to identify and prioritize product market opportunities.

● Collaborate with Marketing to position their product(s) in the market, evangelizing longer term direction and strategy.

● Collaborate with engineering and technical teams to develop proof of concepts, scope feasibility and investment needed to drive strategy.

● Understand, monitor and communicate market movement and trends to the organization.

● Utilize market, customer, usage, etc to bring a data driven approach to product strategy and justify investment.

● Translate research data into actionable plans to define product strategy, direction and areas for innovation.

● Take a leadership role in the development of budgets to ensure appropriate staffing to realize strategic direction and deliver production-level innovations post proof of concept.

● Interact with executive team to gain feedback, drive alignment and communicate and influence direction.

● Lead various product managers through mentorship and coaching to develop.

● Business and Market development; manage the tactical and strategic planning and execution of partner-based products within portfolio.

● Identifying market needs to define new products and product enhancements to drive competitive differentiation.

● Building and justifying business cases for future investment for build, buy and partnership based product investments.

● Collaborate with other product leaders on how 3rd party products enhance market differentiation and advance time to market of Intelerad products.

● Deliver on the product roadmap including rationalization of existing technologies and products.

● Engage key cross functional stakeholders on investment, strategic direction and market impact.

● Analyze existing product offerings, market developments and competition to identify and prioritize product market opportunities.

● Collaborate with Marketing to position their product(s) in the market, evangelizing longer term direction and strategy.

● Collaborate with engineering and technical teams to develop proof of concepts, scope feasibility and investment needed to drive strategy.

● Understand, monitor and communicate market movement and trends to the organization.

● Utilize market, customer, usage, etc to bring a data driven approach to product strategy and justify investment.

● Translate research data into actionable plans to define product strategy, direction and areas for innovation.

● Take a leadership role in the development of budgets to ensure appropriate staffing to realize strategic direction and deliver production-level innovations post proof of concept.

● Interact with executive team to gain feedback, drive alignment and communicate and influence direction.

● Lead various product managers through mentorship and coaching to develop.

Qualifications

● Requires 10+ years progressively responsible experience in product management and delivering differentiated products.

● Deep knowledge and experience building and delivering SaaS software products.

● Managed product lines in excess of $50M ARR.

● Experience working with healthcare IT products; with focus on provider based software.

● Ability to and history with bringing new differentiated products to market (from inception to market results)

● Business development experience in; identifying, sourcing, negotiating and commercializing third party products.

● Experience working with and communicating with cross functional stakeholders to drive alignment across multiple departments.

● Direct experience with SaaS products including pricing models, operational implementation / support and user experience.

● Performance Skills/Competencies: The below categories represent general skill sets that are required by this position.

● Communication and Influence: Ability to communicate strategic items and influence organization to act and move towards strategic product direction.

● Delivery: Ability to deliver on strategic roadmap through direct and indirect methods (including partnerships)

● Value & Metric Driven: Able to express value in the context of financial and / or other metrics.

● Strategic Thinking: Able to think strategically, developing innovative and novel approaches to meet market needs and drive differentiation and new products.

● Commercial Focused: Focus on users, customers and financial results of product(s)/

● Coaching & Mentorship: Strong in a desire to coach others and mentor.

● Teaching & Learning: Excellent and passionate about teaching market, product and technology concepts and a strong desire to continue to learn.

● Stakeholder Management: Able to communicate and manage stakeholders to deliver what’s needed without being nearsighted and reactive.

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Job Description

Based to the south of Basingstoke, this industry leading, 3D medical imaging and image management software development company, are looking to recruit a bright and enthusiastic QA engineer to join their experienced development team. This role will provide the successful applicant with the opportunity to join a team creating software that will make a real difference to people’s lives as the company expands thanks to increased successes in the UK healthcare market. Joining this well-established software development company, you will have the opportunity to implement new ideas and work with technologies, such as Ranorex, C# and .NET as well as working with high performance native C++ applications and libraries. The company has steadily grown to become a market leader over the last 20+ years and are proud of the friendly and cohesive atmosphere throughout.

Key Duties and Responsibilities

● Have a passion to develop software which will make a real difference to people’s lives

● Definition and execution of test plans for client/server applications using a combination of manual and automated testing.

● Collaborate with a cross-functional scrum team in development activities with the goal of ensuring the highest level of quality

● Preparation of documents as defined by regulatory processes

● Development and maintenance of testing infrastructure

● Undertake continuous training in order to improve quality and productivity within the Development team
 

Required Experience and Skills

● Degree in computer science or engineering or related discipline and/or a minimum of 3 years of related QA experience

● Excellent knowledge of methodologies and technologies in QA areas

● Ability to work both independently and in an Agile team-oriented, collaborative environment

● Good written and oral communication skills

● Strong troubleshooting techniques

● Proven ability to be structured, organised and detail oriented

● Good working knowledge of networking

Qualifications

Desired

● ISTQB foundation-level or equivalent

● Experience with testing automation tools, such as Ranorex, Selenium/Appium, Cucumber or similar tools

● Work and test-case management with Jira/Xray or similar

● Good scripting and/or programming skills in any of the following languages: TypeScript, JavaScript, C#, Shell, Python

● Good knowledge of Windows

● Functional knowledge of Linux

● Functional knowledge of SQL & relational databases

● Experience with Source control systems (Subversion preferred)

● Strong personal interest in learning new technologies

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Job Description

Our Director of Strategic Programs owns and leads cross-functional strategic and tactical initiatives to world class completion through extensive planning, focused execution, and diligent follow through. You will act as an internal analyst, coordinator, and program manager while providing support to the CEO, Chief of Staff, and executive team. This includes driving organization-wide initiatives, enhancing internal operations, and driving meaningful change by proactively managing and monitoring cross-departmental projects that drive long-term business value. To make this possible, you should be adept at leading projects and programs with clear plans, priorities, accountability, and passion. This role provides an excellent opportunity to work closely with senior leadership while learning the ins and outs of running a software business. The right candidate is a 10 out of 10 on organization, able to balance their analytical and interpersonal skills, has strong executive presence, and thrives in a fast-paced, dynamic environment.  

Responsibilities

• Work with the CEO and Chief of Staff to manage cross-functional, high-impact initiatives and programs that enable the company to achieve short and long-term financial goals
• Lead successful implementations of strategic initiatives aimed at increasing growth, profitability, and accelerating company performance
• In partnership with leadership team, track and drive prioritization, visibility, and execution of core business initiatives
• Create and drive project/program plans and schedules to achieve the business outcome, not just check the box
• Maintain project schedules, delegating tasks, identifying dependencies, and driving awareness and crisp execution against major due dates
• Partner with leadership to lead rapid acquisition integration
• Define, track, and refine metrics and KPIs that measure the business health and successful execution of strategic projects and initiatives
• Implement and continue to improve best practices company-wide and across specific functions

Qualifications

• 4+ years of business experience in operational roles at B2B software companies
• Proven track record of generating high-quality business results
• Ability to execute at a strategic level and also roll up the sleeves and do the work; easily able to shift from one to the other
• Solid program and project management skills, having managed and successfully delivered multiple, complex projects on-time and on-budget
• Maniacal discipline on setting and managing priorities and results
• Ability to drive change and lead through influence in a dynamic, fast-paced environment
• Demonstrated ability to implement best practices and results-based metrics
• Solid financial acumen
• Advanced Excel and PowerPoint skills
• Open to travel

Preferred qualifications:

• 1-2 years in Finance role
• Systems migration and implementation experience
• Familiarity with Lean Six Sigma
• Management consulting experience

 All applicants meeting minimum qualifications will be required to complete a 30 minutes online assessment as part of your candidate application.

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Job Description

• Are you an infrastructure and systems engineer passionate about maximizing application performance and resiliency?
• Do you have experience maintaining, configuring and optimizing Linux CentOS & Postgres Database deployments?
• Do you like to code or work with application developers to optimize their application for maximum robustness?
• Are you passionate about standardization and automation?
• Do you want to be part of a journey to migrate components of our infrastructure to the AWS cloud?

Then the SRE - PACS role with Intelerad is for you!!

We are seeking an energetic System Reliability Engineer with experience deploying, optimizing and fortifying Linux/Postgres applications.  As the SRE you will be viewed as a senior expert on our linux-based PACS application stack and will guide other members of the SRE team to continually improve the level of service of this application - including but not limited to:  standardizing deployment architectures and methodologies;  automating IT infrastructure and developing infrastructure-as-code approaches;  streamlining application performance via optimizing server, network and storage configurations.  All of this and being able to participate in our journey to move some of this application to cloud-native services in AWS!!  Read the formal job description below:

Qualifications

Job Summary:

The SRE is responsible for meeting the agreed upon SLO’s for the Enterprise Imaging systems in their area of responsibility. The SRE will plan and assign all maintenance and deployment work, will train and guide multi competency teams on how to work on the systems, will ensure the improvement of tools and procedures necessary for the operation of the systems and will perform work such as troubleshooting, root cause analysis and some complex maintenance tasks themselves.

Supervisory Responsibilities:

• Direct work of Operations, Infrastructure and Monitoring Teams in a matrix environment

• Train and Guide of Operations, Infrastructure, Monitoring and Support staff Enterprise Imaging System operating procedures and best practices

Duties/Responsibilities:

• Participate in defining SLIs, SLOs and SLAs for Enterprise Imaging Systems 
• Own system designs, documentation, platform management, and capacity planning for Enterprise Imaging Systems in your area of responsibility
• Collaborate with System Architecture to develop Solution Architectures for your area of responsibility
• Direct and collaborate with multiple teams in a matrix environment to perform maintenance, troubleshooting and deployment to meet the specified SLO’s
• Collaborate with R&D, Monitoring and other Teams as necessary to develop and implement effective mechanisms to monitor SLO’s 
• Perform Troubleshooting, deploy systems or execute maintenance tasks as necessary to meet the specified SLO’s
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Build software and systems to manage platform infrastructure and applications
• Partner with architecture and development teams to improve services through rigorous testing and release procedures
• Create sustainable systems and services through automation and process improvements

Required Experience/Skills:

• University or college education in science, technology, engineering, or equivalent industry experience

• Strong sense of ownership and dedication to results
• Willingness to do entry level work, if it's necessary for success
• Approaches challenges as opportunities and sees every day as an opportunity to become a little bit better

• Team player with high levels of emotional intelligence, that can work with and influence others without direct authority
• A proactive approach to spotting problems, areas of improvement, and bottlenecks
• Ability to adapt to working with a wide array of technologies and languages
• Excellent verbal and written communication skills and ability to communicate technical subjects to a broad range of stakeholders

• Knowledge of systems design, performance tuning, DevOps, and site-reliability engineering
• Ability to program with one or more high level languages, such as Python, Go, Java, C/C++
• Knowledge of VMware Enterprise, Windows Server, Linux
• Knowledge of Databases
• Knowledge of Automation and Monitoring technologies and principles
• Experience with networking, firewall configuration, and troubleshooting
• Support 24/7/365 mission-critical healthcare environments 

• Add specifics for IntelePACS, Digisonics, LumedX or Clario

Desired Experience/Skills:

• 3+ years working with Enterprise Imaging Systems
• Experience in a Leadership role without direct authority
• Experience working in an SRE environment

• Strong understanding of medical imaging, radiology workflow, and integration using industry concepts:

• PACS
• RIS
• DICOM
• HL7 and interface engines
• HIPAA/HITECH
• IHE profiles
• EMR/EHR
• 3rd party vendor integrations
• regulatory, and security requirements

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.

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Job Description

Purpose:

The Renewals team at Intelerad Medical Systems is of strategic importance to the company. The Renewals Analyst will play an integral role by producing, amending, and maintaining client data and documentation within our systems. This individual will support our Renewals Specialist throughout the Renewals cycle ensuring that clients receive accurate renewal information in a timely manner. The Renewals Analyst will collaborate cross-functionally with our Renewals, Customer Success, Legal, and Sales teams to ensure all data is managed effectively and accessible when required. The ideal candidate will be extremely organized and detail-oriented.

Job Description:

• Perform administrative activities related to a client’s Renewal cycle to maintain accurate records, keeping track of any contract updates and renewals.
• Transfer information/data from contracts, quotes, emails, and other legal documents to Salesforce
• Provide direct support to Renewals Team building quotes
• Create and maintain regular reports and dashboards for management on renewal performance, including key metrics such as renewal rates, churn rates, and revenue retained.
• Oversee Salesforce maintenance related to the suspension of services, termination of the agreement, and renewal processes for clients whose contract term has lapsed
• Communicate effectively to key stakeholders throughout the Renewal process providing relevant information
• Maintain accurate pricing and contract terms within databases
• Prepare the renewal letters, quotations, and other client notifications
• Assist in exploring and implementing tools and technologies that can streamline the renewal process.

Qualifications

• 1-2 years experience in a Renewal, Finance, or Contract Administrator role in the software industry
• Analytical and data-driven mindset
• Experience in data entry, pricing, procurement, and/or contract management
• Excellent knowledge of Salesforce and Excel is required
• Great attention to detail
• Extremely organized
• Strong communicator 
• Results-driven, self-motivated, proactive
• Make well-informed decisions with minimal oversight

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Job Description

We are seeking a highly motivated and technically proficient Sales Architect to join our expanding team. As a Sales Architect, you will play a crucial role in driving the sales process by understanding the technical aspects of our products and services and designing tailored architecture solutions based on the information and insights uncovered during the discovery phase.

Working in tandem with the sales team, the Sales Architect identifies, designs, and proposes optimized workflow solutions to positively influence prospect decisions and contribute to their overall success. This position involves collaborating closely with our engineering and product development teams to deliver comprehensive and effective PACS solutions that align with the unique needs of healthcare organizations.

We pride ourselves in identifying talented, driven professionals who are ready to hit the ground running with creative problem-solving skills and an innovative mindset. Our culture demands Grit, Humility, Integrity, Results Orientation, a Winning Attitude, and a strong Drive to Excellence.

Responsibilities

• Technical Consultation: Act as a key technical advisor during the sales process, providing in-depth knowledge of Intelerad solutions to prospects and clients.

• Discovery Process: Conduct thorough discovery sessions with clients to uncover and understand their technical workflows, ensuring that proposed solutions align seamlessly with their unique needs.

• Solution Architecture: Design and present comprehensive solutions that address customer requirements and integrate seamlessly into their existing infrastructure, leveraging insights gained through the discovery process.

• Executive Communication: Ability to clearly communicate and strategize with health system executives, translating technical details into business benefits and aligning solutions with their strategic objectives.

• Collaboration: Work closely with the sales team to understand customer needs, offer technical support, and assist in developing winning proposals, incorporating the intricacies of the discovered technical workflows into the overall sales strategy.

• Feedback Loop: Act as a bridge between customers and the relevant internal teams, providing valuable feedback to enhance product features and functionality based on the discovered technical workflows.

Qualifications

Employment Prerequisites

• Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degrees or relevant certifications are highly recommended.

• Minimum of 3-5 years of experience in a Sales Engineer or similar role within the healthcare technology sector, or equivalent experience as an IT/PACS Director or PACS Administrator in a hospital, health system, or imaging practice.

• Technical Skills:

  • Strong understanding of medical imaging workflows, processes, and protocols (DICOM and HL7).

  • Experience designing and delivering complex systems and networks, preferably in a healthcare environment.

  • Familiarity with PACS architecture and related technologies including storage, virtualization and cloud computing.

  • Experience with integration of PACS solutions into diverse healthcare IT environments.

  • Knowledge of cybersecurity best practices in healthcare technology.

  • Understanding of Disaster Recovery and Business Continuity strategies.

• Communication Skills:

  • Excellent verbal and written communication skills.

  • Ability to translate technical jargon into easily understandable terms for non-technical stakeholders.

• Team Player: Demonstrated ability to work collaboratively in a fast-paced and dynamic team environment.

• Willingness to continuously learn new technologies and keep up to date on industry advancements.

Desired Competencies

• Proven track record of success in selling complex technical solutions, preferably in the PACS domain.

• Experience in Cardiology or Cardiovascular imaging a plus

Travel Requirements?

Up to 30%

Supervisory Role? 

No

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Job Description

A career at Intelerad offers you the opportunity to join a dedicated team of professionals who are changing the face of healthcare IT. We’re always on the lookout for kindred spirits who are hungry to make a dent in something big and meaningful and believe that you should be rewarded for your abilities and hard work. If you have a ‘start up’ personality, killer skills, and enjoy working in a fast-paced environment, then we want to hear from you.

For this unique role, Intelerad is seeking a highly motivated, intelligent, trustworthy and fiercely resourceful Director of Strategic Finance to play a critical role in shaping the Company's long-term business strategy and execution. Strategic Finance will enable the Company to develop and execute on our growth strategy by driving financial visibility and accountability, built on strong relationships across the Company and grounded in data and analysis. We are seeking a passionate and experienced Director of Strategic Finance, reporting to our SVP of Finance. In this role, you will partner closely with all business units and functions across the Company, representing an elite surgical team responsible for improving strategic and financial decision making for our businesses. You will also work closely with our Chief Financial Officer, PE Sponsors, Executive and Senior Leadership Teams across our Growth/GTM and Delivery engines. This role is highly analytical and strategic and requires an ability to seamlessly navigate between complex details and the big picture and juggle multiple projects at any given period of time. You will focus real-time on high-priority business issues and see your insights turned into impactful initiatives on a regular basis. The perfect candidate will have a blend of investment banking, strategy consulting, and/or private equity background paired with finance or operating experience at scaling technology/fintech businesses, strong quantitative and analytical skills, along with experience or interest in driving efficient, cross-functional initiatives. You are willing to embrace unstructured environments and problems, and enjoy manipulating large data sets in myriad systems (i.e. Netsuite, Salesforce, OpenAir, Zone), distilling complex issues into structured frameworks and action plans.

The candidate should have excellent work ethic and attention to detail, be able to operate independently and with limited direction and possess great interpersonal and communication skills. The work you prepare is Board-ready; you have ticked and tied all the numbers, and you are confident enough to present it to Management and the Board of Directors if asked. A team-oriented and hands-on work style is a must! We’re looking for a smart and ambitious self-starter who is passionate about building a forward-thinking Strategic Finance unit and changing the game in healthcare technology.

Supervisory Responsibilities:

• Working with the leadership team to develop comprehensive business analysis and financial models/metrics that lead to smart and strategic business decisions
• Building a best-in-class enterprise Strategic Finance function that will provide data-driven insights and recommendations for better decision making and support the company's growth and value creation objectives
• Manage the M&A integration efforts for future acquisitions
• Work with Business Systems team to understand existing software tools and build automated data flows and reporting cross-functionally

Duties/Responsibilities:

• Drive strategy for the company through a financial lens, working cross-functionally with our business divisions and with the Delivery and Growth/GTM organizations, to identify, scope and monitor innovative growth opportunities and initiatives (organic and inorganic)
• Develop data-driven investment thesis, business cases, and evaluation criteria for growth and cost efficiency-oriented initiatives and make recommendations by weighing trade-offs
• Create, implement and oversee ROI models and OKRs for key strategic initiatives to provide visibility and accountability to ensure resources (financial and people) are prioritized and directed appropriately 
• Evaluate and size revenue opportunities and investment costs - through thoughtful and pragmatic financial modeling - for new products, markets, & verticals and other initiatives
• Collaborate with management and the Board to deliver meaningful financial and operating metrics, analytics and reports with which to manage the business, drive insight into the key value levers of the business, and enable revenue and profit growth 
• Drive and support equity and debt fundraising processes 
• Work closely and directly with the FP&A, Treasury and Accounting teams in financial goal setting and financial and capital structure planning 
• Serve as the a go-to finance thought partner - the CFO in the room - for business leaders and convey data driven insights and recommendations for better decision making
• Develop financial and analytical models and processes necessary to measure and evaluate Company's revenue and growth trajectory
• Support Corporate Development team to build detailed pro forma acquisition models, identify and track synergies across the deal life cycle and partner with Delivery, Growth/GTM, and Business Operations engines to develop financial and analytical models measuring Company’s success at achieving desired acquisition EBITDA
• Help to prepare Board presentations and updates to investors on Company performance

Qualifications

Required Experience/Skills:

• Bachelor’s degree in Accounting or Finance or equivalent experience
• 8-10+ years of financial analysis experience with 3-5 years of progressive financial leadership
• Strong executive presence and be comfortable and credible interfacing within executive leadership, the Board of Directors, and private-equity investors
• In-depth working knowledge of the principles of financial statements, financial modeling, and ratio and trend analysis
• Experience in calculating and forecasting Pro Forma EBITDA 
• Experience with acquisition modeling and synergy identification / delivery tracking
• Very advanced proficiency in Excel, PowerPoint
• Comfortable in a fluid, high-growth environment and can effectively cope with change, shifting gears when needed to achieve results 
• Must be operationally oriented with a keen focus on process, metrics, and results
• Action-oriented and full of energy for the things you see as challenging 
• Have a whatever it takes mindset - that no project is too big or too small
• Excellent analytical, research, organizational and planning skills
• Proven ability to influence cross-functional teams
• Exceptional communication and leadership skills
• Excellent organizational, time-management and decision-making skills
• Experience working in investment banking and/or a PE-backed environment a plus
• Experience working with and delivering meaningful insights from large data sets and complex integrations across SaaS platforms (i.e. Netsuite, Zone, OpenAir, Salesforce) a plus

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.

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