Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About the team

At Gusto, we're dedicated to simplifying the complex world of business operations. As a powerful People Platform, we offer a comprehensive suite of essential products including payroll, benefits, time tracking and more, all designed to streamline processes and empower businesses to thrive. Our commitment to world-class customer experience sets us apart. 

Our Tax Credits team at Gusto is bringing to life an 'emerging market' product for our customers. We aim to help guide them through intricate tax credit regulations, unlock financial opportunities and extend the runway for their businesses. The Tax Credits team has ambitious goals to drastically simplify and demystify the complex world of tax credits in order to drive significant customer value and revenue for our business. 

About the opportunity

As the Product Design Manager for the Tax Credits team, you’ll lead a small team of product designers to craft high quality and intuitive end-to-end experiences for our customers. You’ll leverage your strategic business acumen to partner with senior cross-functional leaders to plan and drive the roadmap and multi-year vision. The work on Tax Credits is high visibility, high impact experiences that balance complex technical and compliance requirements. Your leadership will play a pivotal role in simplifying the intricate journey of discovering and securing tax credits, ensuring it's approachable, user-friendly, and stress-free.

Here’s what you’ll do day-to-day:

• Develop a deep understanding of the different customers we serve, and how their varying needs translate into product requirements
• Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems and identify key opportunities for the customer and our business. You’ll be the design representative on the senior quartet. 
• Empower a small team of product designers, creating the conditions for them to do work they’re proud of and that serves the needs of our customers. 
• Craft the end-to-end journeys and develop frameworks and principles that can be used to help align our teams on the right experiences.
• Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions.
• Collaborate with other key teams and stakeholders at Gusto such as Legal, Compliance, Risk Operations, and other various product owners. 
• Ensure that proposed solutions are customer-informed through research, data, and insights from our Customer Support team.
• Balance an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to long-term vision and meet a high bar for the customer experience.
• Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive.
• Drive solutions that establish Gusto as a trusted tax expert advisor, empowering our customers to make confident and informed tax credit decisions.
• Identify emerging technologies and industry trends, build business cases, and define product vision and strategy.
• You’ll drive team-wide impact through leadership, coaching, and fostering a culture of growth and collaboration.

Here’s what we're looking for:

• 8+ years’ Product Design experience with at least 2 of those years being in management roles. 
• Ideally you’ve worked on enabling simple, easy to use experiences in complex domains like payroll, benefits, finance or banking, etc. Bonus if you have direct experience working on tax and/or accounting products.
• A track record of upleveling direct reports and raising the bar for design quality within an organization.
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• A proven track record of designing great UX for complex workflows and crafting end-to-end experience visions and frameworks, while showcasing an iterative approach toward execution.
• A customer-focused mindset and can speak to the impact of the experience they’ve shipped in tangible terms the business understands.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.You’ve built great relationships with cross functional collaborators and know how to model this for your team. 
• Communication and collaboration skills that enable you to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale, and generate alignment and enthusiasm across the company.
• Ability to embrace ambiguous situations as opportunities to add clarity
• A builder who loves being hands on crafting high quality, high impact solutions directly and through pairing with more junior team members.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $152,000/yr to $232,000/yr in Denver & most remote locations, and $185,000/yr to $251,000/yr in San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Vox is seeking an experienced editor to oversee a team of writers who explore and explain the impact of ideas on global and American culture, politics, and daily life. This editor should be comfortable leading a diverse team covering a wide range of subjects, including but not limited to international news, domestic politics and policy, race, culture, and more.

This position will work under the editorial director for policy, politics and ideas, but this role will not be focused on news coverage of political or policy developments. We’re looking for an editor who can help put the day-to-day in perspective and see around the corner to help readers understand influential ideas and arguments, in formats ranging from quick daily pieces to in-depth, argument-driven (but still reported) features and essays. 

Instead of writing about, say, the latest developments in the Middle East in an incremental way, we want writers to find a sharp angle that cuts through the conversation, or a step-back explainer that gives the reader a comprehensive understanding of the region, or an argument-driven reported essay that makes the case for a certain policy. Instead of reporting the daily back-and-forth on a bill in Congress, we want an editor to assign pieces that zoom out to the underlying problem, or offer a crisp perspective on what the fight says about the state of the American political system. In other words, we want distinctive angles on the day's news, something that adds value to what's already being reported in dozens of other outlets.

This editor should be comfortable working with different formats and thinking creatively about the best way to approach major events and conversations of today, while guiding writers to do entrepreneurial intellectual work to find the emerging ideas that will shape those events tomorrow. 

You should think about news and sourcing broadly — how can ideas in history, social science, activism or legal academia help us understand what’s happening now? Which thinkers are doing important work that will reshape mainstream discourse or shed light on major events? We're looking for a wide-ranging intellect who is comfortable in the world of ideas, broadly conceived. 

WHO WE ARE

Vox candidly shepherds audiences through politics and policy, business and pop culture, food, science, and everything else that matters.

Vox is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

• Set the broader editorial vision and daily coverage priorities for a small team of reporters
• Conceptualize, assign, and edit pieces rooted in reporting and research, including explainers, argument-driven essays, and features
• Stay on top of the news, both foreign and domestic, to find the angles that will lead to truly distinctive analytical, contextual, and deeply informed journalism
• Manage and lead our team of writers, with an eye toward expanding our freelance stable
• Find opportunities for collaboration with Vox’s audio and video teams and other editors across the Vox newsroom

WHO YOU ARE

• 5 years’ experience editing
• Strong leadership, management, and editing skills
• Analytical rigor. We want an editor with an ability to pressure-test our own writers’ arguments and steelman opposing ones. We want an editor who can confidently edit pieces that explain ideas and/or stake out intellectual claims, and who is eager to assign and edit pieces that embrace nuance and complicate narratives without sacrificing clarity. 
• Excellent news judgment and a demonstrated ability to bring analysis and sharp angles to news stories
• Familiarity with or interest in a range of subject areas -- history, political science, economics, foreign policy and IR, science and tech, among others. To be clear, expertise in any (let alone all) of these fields is not an expectation. We’re seeking a curious, peripatetic mind to guide a team with a range of intellectual passions.
• Experience editing/familiarity with foreign coverage is a plus. Though this is not primarily a foreign affairs editing position, we do expect our writers to be able to analyze and offer perspectives on developments in the wider world.

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

WHO WE ARE

POPSUGAR creates inspirational and accessible lifestyle content that helps our audience live more balanced and fulfilling lives. Our coverage is rooted in real-life stories, first-person perspectives, and expert-backed advice. We embody positivity, honesty, and straightforwardness across our content, from hype-checking the latest beauty treatments and workouts to curating the products and trends worth your time and money.

POPSUGAR is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

The Associate Editor, Balance, is responsible for pitching, writing, and editing lifestyle content for Popsugar.com and all of our extensions, from social to video, whenever applicable. You’ll write and edit feature stories, trending topics, SEO content, and commerce content across the Balance team, which includes the Love and Sex, Family, Home, and Smart Living verticals.

This position includes working with the Associate Content Director to set overall Balance strategy. You’ll also work closely with your team on daily coverage and long-term planning to create content that is on-brand, both editorially and visually, and distributed effectively and efficiently. 

The Associate Editor will lead by example with speediness and accuracy, while fostering a positive team dynamic and upholding journalistic integrity. 

This is a full-time position that reports to the Associate Content Director, Balance.

Responsibilities include:

• Pitch and edit Balance content with agility, sharp instincts, and attention to detail, while ensuring the team is hitting traffic and output goals
• Write and update stories daily – including features, trending topics, commerce, and SEO posts — ensuring all content meets POPSUGAR’s established tone and editorial standards
• Conduct original reporting and interviewing to produce features as needed
• Work closely with the Associate Content Director and other team members on daily coverage and weekly and monthly editorial themes and planning
• Consider analytics and previous successes to pitch strategic, winning story ideas
• Represent PS at media events and on-camera as needed

Success will look like:

• Writing, editing, or updating 3-4 pieces of content per day 
• Helping Balance to hit traffic and output goals, including SEO and affiliate revenue goals
• Breaking new ground in what constitutes a “POPSUGAR story”
• Creating a 360-degree approach to special content that spans platforms, from .com to TikTok

WHO YOU ARE

If you are a content creator with 2+ years of journalism experience, especially in a busy newsroom or fast-paced online platform, we want to hear from you!

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

Staff Quality Engineer, Okta Verify

Position Description:

The Device Authenticator and Fastpass platform team is responsible for building Okta Verify Apps and SDKs. Okta Verify is a mobile app that allows you to securely access your apps via 2-step verification, ensuring that you, and only you, can access your app accounts. It integrates with Android system features by communicating with our backend and grants proper application access.

We are looking for a Staff Quality Engineer to join the team. The team is responsible for developing and maintaining Okta Verify and SDKs across Apple platform, Android and Windows. 

In this role, you would report to the Sr. Manager, Quality Assurance, and be responsible for robust and secure releases and the automated testing of the Okta Verify app and SDKs. You will also be responsible for developing the test plans for new features and working collaboratively with application developers to execute tests, log, track and validate test results. 

Responsibilities:

• Collaborate with the product management, development, and cross-functional teams using JIRA and Confluence tools to define test plans based on business requirements and application software designs.
• Work with software engineers and engineering management to scope, plan and execute automation and test efforts
• Master, improve, and innovate upon our existing tools and automation for Desktop clients and Web applications
• Interface with Product Management, Development, Documentation, and UX teams
• Partner with Customer Support and field teams to understand customer use cases and build relative test plans
• Develop and maintain high quality functional, regression, and end-to-end tests for Okta Verify app.
• Work closely with Apple, Google and Microsoft Beta programs to certify Okta Verify readiness on major and minor OS upgrades. 
• Develop and maintain automation code in Swift and/or Kotlin. 

 Qualifications:

• 5+ years of product testing and test automation experience
• Able to write new and maintain existing automated test cases
• Experience testing Mobile and Web applications
• Experience working with databases such as MySQL, DynamoDB, etc.
• Experience with JAVA, Selenium, Swift and/or Kotlin, or similar Client automation tools.
• Knowledge and experience in testing Web services
• Experience with security concepts and single sign-on a plus
• Experience with some of the following technologies and services is a plus.
• Log management tools like Splunk, Wavefront
• Active Directory, Azure Active Directory
• Mobile Device Management like Jamf Pro, Microsoft, Intune
• Test experience or academic knowledge of mobile applications
• Experience with collaboration tools like JIRA, Confluence, etc.

Education:

• B.S. or M.S. in Computer Science or related field preferred

#LI-Remote 

#LI-LSS1

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

ROLE ????????‍????????‍????

• Successfully implement Calendar features that enhance user experience and drive user engagement
• Contribute to the product development process: thinking through UX, designing beautiful UI, and working with customers to solve their problems
• Help estimate, plan, and complete projects, features, and integrations
• Champion code quality, new technologies, and architectural design within the company
• Technologies we use: React, Golang, Postgres, Electron, Google Cloud

SOUND LIKE YOU? ????

• Experience: You have 5+ years of software engineering experience.

• Technical Skills: You’re an expert in frontend technologies such as Javascript or Typescript. You have a strong foundation in software engineering principles that prioritize high-quality, maintainable code that adheres to best practices.

  You're able to identify problems, propose solutions, and make informed decisions to drive forward our technical efforts. You're comfortable dealing with ambiguity and can think critically to make decisions that benefit the company and our users.

• Remarkable Quality: You produce work that is striking, worthy of attention, and a contribution to the state of the art.

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, Notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.

• Start-to-Finish Ownership: You act with 100% responsibility for your own outcomes as well as the outcomes of the company. You discuss and debates ideas openly. You focus on the customer and business ‘so what’ and challenge stakeholders to take impactful action.

• Bias to action: Speed matters. You take rapid and decisive steps forward, even in the face of uncertainty, and recognize that action is the catalyst for progress and growth.

• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America.

SALARY INFO ????

The Software Engineer, Calendar role spans several internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our starting salaries for this role range from $165,000 - $185,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

An overview of this role

The Digital Experienceteam at GitLab takes a customer-centric approach to educating prospects on how GitLab enables them to deliver software faster and more securely. The team collaborates across the business to achieve results and to find impactful solutions for the company's global web strategy. In this role, you'll mentor and manage a fully remote team and be a part of a building awareness about GitLab. 

What you'll do 

• Lead the global web strategy as a critical marketing channel to drive awareness, education and acquisition in alignment with GitLab business priorities 
• Partner across Marketing (including Product Marketing, SEO, Campaigns, Brand, and Events teams), as well as cross-functionally (Product, IT) and senior leadership to shape the online experience for prospects and customers 
• Own and deliver reporting analysis on performance and business impact, as well as conceiving and executing testing strategies, QA processes and ensuring the delivery of initiatives on time and of the highest quality
• Accountable for governance of the website and the content management system (CMS), evangelizing best practices including UX design, customer experience and engineering 
• Guide, mentor and lead a team of team leads, engineers and design specialists, in addition to managing our important vendor relationships

What you'll bring 

• 12-15 years experience leading strategy and execution of web strategy and design for a B2B or enterprise SaaS company, including 5-8 years leading a diverse team of technical professionals 
• Skilled in balancing technical needs and requirements with business objectives and parameters and consulting with stakeholders on shaping and scoping key initiatives
• Deep technical expertise and practical experience in web development and related web technologies, including HTML, CSS, and JavaScript
• Experience with major CMS platforms, UI and design, analytics and monitoring tools (e.g. Contentful, Figma, Quantum Metric)
• Experience in fostering a testing and iterative team environment and orientation;  analyzing and reporting on website performance to a range of audiences, including marketing counterparts and business stakeholders, 
• Extensive team management skills, including career development and coaching engineering team leads and people managers
• Experience partnering cross-functionally across marketing, internal stakeholders, vendors and agency partners 

Performance Indicators

• Website sessions, engaged sessions by traffic source; user behavior
• Usability metrics, site design, navigation, personalization and customer experience
• Site optimization metrics, e.g. Mobile vs. desktop performance for searchability 
• Conversion rates, lead quality

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

How will this role have an impact?

We are looking for a curious, passionate, and experienced Sr. Product Manager  to join the Signify Health team to help us co-create and deliver the product vision to aid effective member outreach to both drive incremental revenue and better health outcomes for senior population in the US. We expect Product Managers to develop a deep understanding of our specific position in the healthcare ecosystem, our overall company vision, the value we deliver to customers & users, and our market differentiation. They will collaborate with and influence cross-functional peers including clinicians, operational teams, UX Design, engineering teams, client success executives, and client support associates to ensure the long-term growth and success of Signify’s communications products. Our innovative products, industry, and competition are evolving and growing quickly, and we are excited to add to our collective expertise.

Our team is guided by the company’s mission to build a healthier place for us all to live and age in. If you’re looking for a rewarding career opportunity and working with a highly motivated and experienced cross functional team that is passionate about solving the hardest problems in the US healthcare system, this is the role for you.

This role will report to our Sr. Director of Product Management, Platform Tools & Member Domain

What will you do?

• Communicate complex concepts, both written and verbally, to influence peers and stakeholders to make decisions or adjust approach when needed
• Proactively identify user or business needs and recommend innovative solutions. When necessary, drive tradeoff conversations and negotiate with teams and stakeholders to achieve roadmap objectives. Deliver incremental user value by having a cross-functional view of the problem.
• Develop a clear vision and short term and long-term roadmap with value definitions and measurable output; communicate this roadmap with customers and across the organization
• Observe and interview users across multiple product lines to aggregate and connect their feedback into defined problem statements
• Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines
• Understand high-level strategic levers and drivers of the business. Develop and measure KPIs for the product to define, track and communicate value delivery.
• Understand the healthcare industry, key trends, and current news and movement in the market.

We are looking for someone with:

Basic Qualifications

• Innate curiosity, almost obsessively so, with a passion to share knowledge and challenge the status quo to uncover creative solutions.
• Acute focus on the user and able to express their perspective and what they need to ensure each problem statement clearly traces back to these core points.
• Skills to build a case around data and use it to explain the degree of a problem and to make strategic product decisions. When such data isn’t available, you lead the charge on gathering it.
• Ability to articulate the organizational or market value delivered in your last few releases to all levels of the company from R&D peers to executives. More importantly, you can tell the story of the value that is currently in your backlog or roadmap using data, KPIs, or expected financial results.
• You are passionate about transforming the US healthcare system and the way care is delivered and paid for with a wholehearted interest in diving into its complexity.
• You have a Bachelor’s degree.
• You have 10 years of professional experience including at least 5 years of product experience.

Preferred Qualifications:

• Ability to work directly and independently with an engineering team to define roadmap, prioritize initiatives and achieve business objectives
• Knowledge and experience with event driven and service oriented software architecture is preferred
• Knowledge or experience in machine learning and AI is preferred but not required
• An MBA or Master’s degree in Computer Science is preferred but not required

The base salary hiring range for this position is $88,200 to $153,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners. 

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion.

The role in a nutshell

At UNiDAYS, we are on a mission to support, enable and inspire young people to be their best selves. As a Senior UX Researcher, you'll play a pivotal role in advancing this mission as a key member of our Product Design Team. You'll take charge of our research roadmap, deepening our understanding of user needs and discovering new opportunities for growth.

Working closely with cross-functional teams, you'll be in charge of our experimentation pipeline, expediting our ability to swiftly investigate and validate hypotheses. By identifying positive impacts early on, you'll help us allocate resources more efficiently. As our Senior UX Researcher, you'll be instrumental in shaping and leading experiments, from the initial stages of development to post-implementation usability testing.

Join us in making a meaningful impact on the lives of young people worldwide.

Day to day responsibilities

• Working with Product, UX, Engineering and other business disciplines to fully understand the user problems, needs and opportunities, across both B2C and B2B pillars, before collaborating on defining hypotheses for possible solutions.
• Creating and owning research plans to address key questions for product and design development.
• Identifying success metrics, the most appropriate methodologies to test hypotheses – building confidence or failing in the quickest, cheapest and best way possible. Decide whether an initiative should be tested pre-development or whether it should go straight on the Engineering roadmap.
• Facilitating internal workshops and co-creation sessions.
• Coordinating research plan readiness. Framing questions and ensuring experimentation assets are ready, whilst managing beta user candidates, external agencies and tools.
• Performing user research using selected methodologies such as user interviews, surveys, usability testing, diary studies, and more.
• Analysing qualitative and quantitative feedback and data, identifying themes and learnings regarding Product features and initiatives from other departments, such as Marketing.
• Presenting results and conclusions to stakeholders at all levels.
• Collaborating on next steps and how we act on our findings.
• Managing another UX Researcher (optional).
• Leveraging research and existing data, refine our definition of key user personas and user journeys to feed into product development, design decisions, and marketing strategies.

What we need from you

• Experience of UX research in a B2C agile software development environment
• Experience leading end-to-end experiments and managing UXR roadmap
• Close collaboration with Product, Engineering, wider UX teams and other cross-functional team members
• Excellent working knowledge of a wide range of experimentation tools
• Proven track record of providing both tactical and strategic insights through a variety of qualitative and quantitative methods
• Successful stakeholder management to senior levels
• Proven track record of delivering insights, which led to the success of significant products and projects
• Ability to work well across different functions, geographies and multinational backgrounds
• Experience of OKRs and multi-discipline squad structures
• A degree in Human-Computer Interaction, Cognitive Science, Psychology, Sociology, Anthropology, Design or related field (Postgraduate degree in a similar field would be a plus).

Perks

We've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the world’s largest Student Affinity Network, with over 22 million verified members in 115 markets including the US, UK, Germany, India, Canada and Australia. We work with 800 of the world’s biggest brands globally, taking their products and services into the hearts and minds of tomorrow’s professionals, delivering engagement, building affinity and sales. You’ll also be working for a Great Place to Work CertifiedTM company who have been recognised on the UK’s Best WorkplacesTM for Wellbeing and UK's Best Workplaces for Women 2022 list. To find out more about our workplace initiatives, see our UKexclusive case studywith Great Place to Work and be sure to visit ourprofilefor more information.

We offer a fast paced, fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home, whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard atUNiDAYS, but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package.

Our perks include:

• 25 days holiday per year increasing with length of service, plus flexible bank holidays
• Competitive salaries
• 4pm finishes every Friday
• Company bonus scheme
• Company pension scheme
• Private health insurance (Vitality)
• Income protection policy
• Life assurance policy
• Employee Assistance Program
• Enhanced parental leave pay
• Core hours with flexibility around how/when you manage your time
• Regular team building activities
• The latest tech and hardware will be supplied from day one
• Good Vibes Program: we know we’ve all had to adapt to new ways of working andUNiDAYShas always taken pride in the community we’ve created in the office but we’re just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties, pottery classes, wellness classes and guest speakers just to name a few!
• Support for home working for all new team members. We will help assess your home set up and you can expense £150 towards any additional furniture you may need to be safe and comfortable when working from home

About our Product & Engineering team

The driving force behind this fantastic tech business are the talented Product and Engineering team, who work collaboratively to ensure that UNiDAYS stays one step ahead of the competition, with the ultimate goal of giving students the power to make every experience more valuable and rewarding.

The Product and Engineering teams at UNiDAYS are comprised of a bunch of passionate people who work in a fun, fast-paced and social environment. Everyone is equal and encouraged to work with each other, whilst having the autonomy to solve problems in the best way they see fit.

The UNiDAYS tech team are passionate about the local Tech Community, hosting and sponsoring local meet-ups and hack events. Career development is an important facet of the UNiDAYS tech experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

About Rubrik

Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, Rubrik helps organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. Rubrik helps organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitors data risks and threats, and restore businesses with their data when infrastructure is attacked.

About Team & About Role

The Rubrik design team is made up of product designers, visual designers, researchers, and UX writers from all walks of the industry and life. As our company and our products grow rapidly, it is crucial to scale the user experience of our product and our design team in the right way and with the right people. Every hire counts! 

Our VP of Design, Oded Klimer, is seeking a Hybrid Staff UX Writer & Team Manager for our growing UX Writing team. In this role you will guide the team as well as directly contribute to delivering a consumer-grade enterprise experience through concise, engaging, and helpful UX copy.

Here’s a recent demo of our award-winning UI: https://www.youtube.com/watch?v=UxORWF_7cfc 

You are a good fit for this role if you are able to do (most) of the following:

• Curate clear, friendly, crisp and engaging messaging for our product’s UX Copy.
• Maintain and help evolve content standards for our product. Ex. Voice & Tone guides. 
• Socialize and enable others in the product organization to understand and adopt content best practices.
• Identify areas of improvement for language in our product. Recommend, test, and validate those changes.
• Work closely with the UX research team to understand our customers and make sure their needs and abilities are taken into consideration.
• Connect product language with marketing language by ensuring that terminology is consistent and language is both clear and compelling.
• In conjunction with our technical writing team, manage our product glossary of terms, disambiguating synonymous terminology and ensuring consistent usage throughout the product.
• Conceive of, socialize, research and write UX copy for complex feature initiatives that are critical and have a broad impact to Rubrik.
• Seek out difficult impediments to our efficiency as a team (process, tooling, etc), and propose and implement solutions that will enable us to work more efficiently.
• Work with different stakeholders to promote and influence the agenda across the organization (Up and down).
• Collaborate with PMs and Designers to execute and test new patterns and solutions.
• Develop and track quarterly goals ensuring they align to fiscal year priorities. Define discrete metrics appropriate for UX Writing contributions.
• Reduce obstacles for your direct reports by addressing friction points in process, collaboration, strategy, or interpersonal stress that affect their ability to do their work. Coach direct reports to better understand when to escalate to leadership or how to better address issues on their own.

What you’ll bring to the team:

• 7+ years of relevant hands on experience in composing engaging content, 2+ years leading teams.
• Bachelor's degree in English, Communications, Journalism, Technical Writing, or equivalent practical experience.
• Experience on user-focused product writing for complex domains.
• A portfolio of UX-focused writing samples and style guidelines.
• Experience with localization and accessibility best practices in relationship to content.
• Passion for getting things done the ‘right way’ and in a consistent manner across the product. 
• Comfortability with ambiguity; you enjoy figuring out what needs to be done—and then doing it!
• Growth Mindset approach. You look at problems with curiosity and are excited to learn and grow your skills.
• Strong verbal, presentation, conflict resolution, and written communication skills.
• Require little formal direction and bring with you a broad history of best practices from your past roles and experience.
• Create formal networks with key decision makers and senior leadership.
• Establish yourself as a thought leader across design and product teams.
• Invest your resources in measuring you and your team’s work, and using those learnings to improve the team as a whole.
• Direct and prioritize the activities of a significant agenda while managing a group of UX Writers.
• Support team development through coaching and reviews.

#LI-TS1

#LI-Remote

We are looking for a UX Research intern to join our team! The ideal candidate can innovate collaboratively and is an advocate for our end-users. Our Virtual Driver team provides humans and external systems with the autonomous driving system to enable it to drive driver free on highway. You will work closely with our engineers and product team to research and understand behavior of the truck and humans around when engaged with the Autonomous Driving System.

Job Description

• Conduct research on the behavior of self-driving trucks and their interactions with other road users.
• Analyze human responses and interactions with self-driving trucks to understand potential challenges and opportunities.
• Develop user research plans to gather insights on user expectations and concerns regarding self-driving trucks.
• Iterate research findings to inform the design and development of features that enhance safety and user experience.
• Collaborate with interdisciplinary teams to translate research insights into actionable design recommendations.
• Document research findings, insights, and recommendations to inform the development of intuitive and user-friendly interactions with self-driving trucks

What you'll need to succeed:

Candidate must be a full-time student currently pursuing a graduate or PhD degree in Graphic Design, Computer Science (HCI), or equivalent 

0-2 years of experience

Basic knowledge in prototyping and prototyping tools (Xd, Figma, Axure, etc)

Basic knowledge in HCI and UI/UX design principles

Basic knowledge in Axure tools

Advanced knowledge in user research and testing with focus on usability and adaptability

Curiosity and positive attitude and enthusiasm for solving problems

Track record of self-leadership and taking up new challenges

Openness to work across different time zones and locations required