At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior Manager of UX Research to help us lead the UXR function to identify the future direction(s) for Webflow’s product and execute against that strategy with heavy customer engagement.

About the role 

• Location: Remote-first (United States; BC & ON, Canada)
• Full-time
• Permanent (Choose one)
• Exempt
• The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    • Zone A: [$226,100- $314,300]
    • Zone B: [$212,600 - $295,500]
    • Zone C: [$199,00 - $276,600]
  • Canada  (All figures cited below in CAD and pertain to workers in ON & BC, Canada)
    • [CAD 257,300 - CAD 357,650]
    • Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to Head of Data & Insights

As a Senior Manager of User Research, you’ll … 

• Advocate for customers by effectively communicating the importance of user research as well as synthesizing and communicating insights from across the organization to drive decision making and strategy
• Establish the mission, vision, culture, and strategy for UX research that both inspires researchers to do impactful work while aligning with the needs of collaborators
• Collaborate with other functional leaders to plan, resource, and prioritize efforts, identify and address misalignments and escalations, and ensure customer-centric insights influence product strategy and roadmap decisions
• Contribute to hiring, nurturing, and retaining UX researchers. This includes fostering an inclusive team environment, refining career pathways, setting ambitious team goals and project objectives, offering mentorship through personalized coaching and feedback sessions, and much more
• Scale research by establishing and iterating on best practices, processes, methodologies, and tools for conducting user research

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Senior Manager of User Research if you have:

• A Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Anthropology, or related field
• 10+ years of experience in UX research, with at least 3 years in a leadership or management role.
• Experience leading UX research initiatives to uncover unmet needs, inspire solutions, and inform product strategy and roadmaps for both 0 -> 1 opportunities and existing products
• Deep expertise in qualitative, quantitative, generative, and evaluative research methods, as well as how to operationalize research techniques and tools to drive self-service for product managers and designers
•  Bias towards actions and ensure research is translated into recommendations that are distributed to relevant teams and across the organization.
• Strong analytical skills with the ability to synthesize complex data into actionable insights and recommendations
• Excellent communication and storytelling abilities, with experience presenting to executive stakeholders
• Experience working in an Agile development environment and collaborating with cross-functional teams
• Strong leadership and team management skills, with a passion for mentoring and developing talent

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Be you, with us

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice. 

The senior producer is the host’s key partner in producing the show week-to-week. As the sole producer on the show, this person must be self-directed and capable of leading a deadline-driven production. The ideal candidate should be equally skilled at managing a workflow and brainstorming creative episode ideas, finding and booking the perfect guest, researching and interview prep, scheduling and engineering recording sessions, cutting episodes, pulling clips, writing promos, and coaching the host. 

The senior producer should have a background in ideas-driven audio journalism, the ability to manage a weekly production process, and a track record of producing in-depth interviews.  You will know what makes a great conversation and how to push and shape ideas into their sharpest forms. A curious mind and an interest in exploring philosophy, culture, and the “gray areas” of life are must-have qualities.

Some sample episodes:

Taking anarchism seriously

Life is hard. Can philosophy help?

The chaplain who doesn’t believe in God

The american dream is a pyramid scheme

WHO WE ARE

The Gray Areais a deep-dive conversation podcast that takes a philosophy-minded look at culture, technology, politics, and the world of ideas.  Each week, we invite a guest to explore a question or topic that really matters. From the history of capitalism, to the therapeutic potential of psychedelics, to the existence of free will, each episode looks for nuance and honesty in the important conversations of our time.

Vox candidly shepherds audiences through politics and policy, business and pop culture, food, science, and everything else that matters.

Vox is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

• Pitch, produce, and edit episodes
• Book guests, handling all scheduling and technical conversations, and getting books or relevant materials sent with plenty of time
• Cut down and restructure a 90 minute interview into a 45 to 60 minute draft within about a day’s time
• Research and prep for interviews in collaboration with the host, editor, and guest hosts
• Maintain production calendars, workflow, and various projects. Be the ‘source of truth’ for scheduling and production.
• Collaborate with fact checker to ensure accuracy of content, suggest edits where necessary
• Work with the host and editor to frame individual episodes, and to expand the creative boundaries and ambitions of the show.
• Work closely with engineer on final mixes of the show
• Suggest interviews/excerpts to be featured on vox.com
• Ensure shows meet Vox’s high journalistic and creative standards 

WHO YOU ARE

• Minimum of 5 years full time experience as an audio producer at a media organization working on a podcast or broadcast radio program
• A strong interest or background in philosophy and ideas-driven journalism
• Excitement and willingness to explore a variety of ideological topics
• Strong collaborative skills, as well as the ability to prioritize effectively
• Demonstrated experience coaching and prepping host talent 
• Proficiency in audio editing in ProTools, and the ability to quickly restructure, cut down, and assemble an hour-long interview
• Effectiveness at multitasking; flexibility to adapt on short notice
• A portfolio that demonstrates an ability to book and feature a wide range of diverse guests

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

This role is a part of the Vox Media Union, represented by the Writers Guild of America, East

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

 We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco, Bugcrowd is supported by Rally Ventures, Costanoa Ventures, Blackbird Ventures, Triangle Peak Partners, and others.

We are looking for a Front-End Engineer to join our growing Engineering team. You’d join a highly technical group who are well versed in building enterprise-ready and highly secure software systems.

Specifically, this role will be joining our team that will be working on architectural changes as Bugcrowd works towards FedRAMP compliance.

In this role, you will:

• Championing our front-end efforts, building consistently-usable React components in and around our design system for consumption in our web applications
• Making informed choices about our front-end tech stack and architecture, and bringing the team along for that ride
• Building a platform that connects hackers around the world with companies to help make the internet more secure.
• In addition to our external users, you'll be working on improving our platform for our amazing internal teams, such as the Application Security Engineers who review and test incoming vulnerabilities.
• Helping design the platform by working with our product team and both internal and external stakeholders to provide an engineering and UX perspective.
• Working with our designers to improve our design system which strives for high accessibility and standards compliance: https://bugcrowd.design/

*Please note we are only currently considering AUS-based candidates

Desired Skills & Experience

• 4-6+ years experience
• Understanding of modern web front-end architectures and patterns.
• JavaScript — we use React + Redux for our front end
• Familiarity with webpack
• Haml — we use Ruby on Rails
• Understanding of HTML5 and web document & app semantics
• Familiarity with CSS
• Top-level understanding of WCAG2 and other inclusive design principles
• Familiarity with JS test frameworks — we use Jest with enzyme
• Understanding of WCAG2
• Familiarity with Ruby on Rails
• Secure development best practices (OWASP, etc.)
• Understanding of front-end performance issues in web applications

Culture

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.

Disclaimer

Apply at: https://www.bugcrowd.com/about/careers/

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisor is the world’s largest travel site, enabling hundreds of millions of monthly users to plan, book, and share their perspectives to reach the full potential of every trip. We seek a Vice President for our Traveler Products team to work alongside the Chief Product Officer and lead our vision of helping everyone become better Travelers. You will define the product vision and lead multiple product teams with global reach to deliver delightful experiences for Travelers. Your areas of oversight will include reshaping and growing our app, expanding our industry-leading platform for community-powered travel guidance, continuing to weave AI-powered experiences throughout our product, scaling our Trip Planning product, and introducing integrated advertising throughout the traveler experience.

Who you are

You are a strategic, user-centric product leader with a proven track record of delivering delightful consumer experiences and results at scale. You have a bias for action, are motivated by delivering innovative product experiences, and are passionate about solving customer problems. You can blend the art and science of product management, mixing a strong data-driven orientation with product intuition to push the boundaries of product experience. You also are able to think big over a long-term horizon, but are not afraid to roll up your sleeves and drive execution over the day-to-day. You are passionate about developing product managers and the craft of product management to create a high-performing team.

Job Location: Remote

This role is a remote position in the United States. Occasional travel to company offices as necessary

What You’ll Do

• You’ll be responsible for the journey that motivates travelers to engage deeply with Tripadvisor through consuming travel guidance and recommendations, planning their trip, using our app, and contributing their perspectives to the community.  You’ll define the product strategy across all these areas, working closely with the executive team to align with our overall company strategy.
• You’ll also be responsible for setting a compelling strategic vision for more integrated advertising solutions for large travel partners that go beyond display ads and feel native to our web and app UX, while driving material financial performance. 
• You’ll build, develop, and lead a high-performing team of product leaders, investing in the professional growth of your team so that they invest in theirs – driving execution excellence and accountability, and a strong product culture. We’re reshaping what excellent Product Management looks like within the company and you’ll be an instrumental part of developing a world-class team.
• You’ll collaborate closely with cross-functional leaders across Engineering, Design, User Research, Data Science, Product Marketing, and Operations to ensure alignment on product priorities, manage prioritization and trade-offs, and deliver successful product launches. You’ll be the champion of well-crafted, high-quality products that are delivered at a timely pace.
• You’ll strike a balance between applying a data-driven “test and learn” methodology with an intuitive sense of how to make bold, high-upside bets that are based on an understanding of traveler needs, the competitive market, and emerging technology trends. 
• You’ll lead regular internal communications with the Executive Leadership Team to update on progress, inform of necessary strategic changes, and evangelize the work of your team.
• You’ll represent Tripadvisor and the Traveler product portfolio to external stakeholders.

Skills & Experience

• 12+ years of high-scale internet Product Management experience, with at least 5 years in a leadership role.
• A self-starter who identifies opportunities and brings solutions to the table whose presence truly amplifies the entire team.
• Exhibits an ownership mentality of driving relentless product execution, staying close to the details of what we build, and driving perspectives on how we take those products to market; in doing so, demonstrates accountability to outcomes (both user and financial ones.)
• Unphased in the face of ambiguity and challenges; is able to cut through complexity, understand the impact of decisions on the team and the broader org, comfortable debating with and influencing peers and C-suite leaders. 
• Excellent written and verbal communication skills with the ability to lead, collaborate with, and motivate cross-functional peers and teams to achieve shared goals. 
• Collaborates with others: knows when to express opinions and lead with guidance, and can change perspective as new information emerges
• A strong track record of leading high performing teams through complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges – all while staying transparent and approachable.
• A demonstrated track record of developing, attracting, and mentoring emerging product talent.
• Strong user-centricity and creative skills; is able to dive into the complex design tradeoffs of consumer products and coach others to evolve creative ways to unlock user value.
• Strong problem-solving, analytical, and decision-making skills; is able to interpret data and trends, diagnose problems, and ask the right questions to help your team formulate effective action plans to resolve issues.
• Comfortable with and adaptable to change: able to innovate and evolve processes in an environment that is often changing rapidly

What We Offer

• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• Competitive salary package including performance bonuses and equity plan
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• State-of-the-art offices: dining, coffee points, and leisure areas

The salary range for this role is $285,000.00 to $375,000.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-KR1 

#LI-REMOTE

ROLE:Senior UX Researcher

6sense UX team’s mission is to lay a user-centered and data-driven foundation for 6sense product strategy, design, and development. We are seeking a Senior User Experience Researcher to work with cross-functional partners and lead research projects informing best-in-class products for revenue teams. 

In this role, you will drive research from initial early explorations through to shipping products. Your research will directly impact user experience, deliver user delight, and drive customer retention by understanding how we can best support users’ goals & workflows.

We’re looking for an experienced researcher to help us bring a deep understanding of our users to business and product decisions at 6sense. If you are curious and insightful, and enjoy untangling complexity with a collaborative team, we’d love to work with you!

Responsibilities

• Help your team of product managers, designers, writers, and engineers understand user needs and have an impact at all stages of product development.
• Identify and prioritize strategic and tactical product UX research questions that will have the most impact on 6sense’s customer use of our products and services.
• Plan and conduct qualitative or quantitative research, such as in-depth interviews, participatory workshops, ethnography, log analysis, and surveys to deeply understand 6sense’s product users and their behaviors. 
• Enable others at 6sense to conduct their own research and make user-centric decisions.
• Triangulate data from research and other sources to glean insights and actionable recommendations for the 6sense product through written memos/ reports and delivered presentations.
• Communicate insights and evangelize the voice of the user across the company.

Must-haves

• A background in Human-Computer Interaction (HCI), Human Factors, Psychology, Sociology, Anthropology, or a related field
• Professional experience of 7+ years conducting and leading research, ideally in a B2B SaaS company
• Applied experience with a variety of qualitative or quantitative research methodologies, including when and how to apply them during the product development process.
• Improved and scaled research practices across an organization, enabling others to conduct their own research.
• Worked in an ambiguous, fast-paced environment.
• Clear and concise communicator, as well as an engaging and persuasive storyteller

Base Salary Range: $158,528 to $243,076. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Notice of Collection and Use of Personal Information for California Residents:California Recruitment Privacy Notice and Policy

This position has a fixed-term contract for 6 months, with the potential to become permanent.

A bit about us

Sendle builds shipping that is good for the world. We help small businesses thrive by making parcel delivery simple, reliable and affordable. We’re a B Corp and the first 100% carbon neutral delivery service in Australia, Canada, and the United States, where we harness major courier networks to create a delivery service that levels the playing field for small businesses.

We envision a world where small businesses can compete on a level playing field with the big guys. Sendle is a fast-growing business with bold ambitions and big dreams. 

In the last few years, we’ve made huge strides towards our goal of becoming the largest SMB eCommerce courier in the world, moving from a single country operation in Australia to successful launch and operation in the US and Canada.  We’ve also launched major partnerships with Vestiaire Collective, eBay, Shopify and, Etsy too! 

But most importantly, we’re a bunch of good people doing good work. Wanna join us?

What you’ll do

• Working with the lead product designer, you’ll collaborate with others to shape and edit the UX and product language for all Sendle messaging experiences, using the established style guide for UX writing
• Write product copy in line with the overall design and product objectives, as well as Sendle’s overarching product strategy and digital design vision
• Get to know Sendle customers via surveys, interviews, and reports, and champion the voice of Sendle customers in everything we build
• Engage with and understand the Sendle product so you can explain how it works to customers
• Based on contextual briefs and your understanding of the Sendle product, use your writing skills and user experience principles to anticipate user problems, then craft UI and support content that helps Sendle customers successfully use the product
• Interpret customer and business data and use it to influence product copy and overarching communication decisions
• Share your expertise for everything UX writing and content strategy by communicating your rationale to stakeholders and backing it up with data from testing and iterating
• Partner with product designers, product managers, engineers and marketers on communication that serves a global audience and helps customers and Sendle achieve their goals
• Work with a cross-functional team to optimise Sendle’s existing onboarding and product email and dashboard flows, including any design changes, user alerts, help text and error messages
• Using established workflow processes, write and review product-related support material like tracking updates, transactional emails, support macros, help centre content and marketing collateral
• Provide guidance and writing assistance to other teams to help communicate changes to the product or service, which occasionally will include API documentation, pitch decks and website pages

What you’ll need

Working remotely, you’re a high-level writer tasked with leading the UX writing function at Sendle. Your writing is naturally warm, clear and friendly – and you’re excited about helping our customers send parcels across the world. 

Meticulous about all the writer things like punctuation and grammar, you’re a cross-functional word person who is just as comfortable writing for user interfaces and emails as you are writing for marketing sites and blog posts. No matter where it appears, you have a knack for adapting your style to suit different audiences, mediums and situations – and for creating human conversations with our customers.

• You have a degree in communication or related discipline (journalism, marketing, public relations). 
• You have applied experience in UX writing / content design.
• You’ve got a strong background in digital copywriting.
• You have a portfolio of work writing for digital products and across different platforms.
• You can pick up an established voice and tone and run with it in your writing, using discretion for the audience, medium and situation.
• You’re curious about humans, and can interpret research and data to solve problems with words.
• You can identify success metrics and then work backwards to ensure you and the team are meeting them.
• You have a knack for translating complex logistical terms into language that’s easy (and fun!) to read.
• You get a kick out of collaborating with others (even if you’re remote) to get the best outcomes for Sendle customers.
• You don’t mind juggling multiple projects, managing expectations and working within deadlines.
• You’re a bit of a stickler for spelling and grammar.
• You are comfortable with ambiguity and iterating to a solution when there is no clear path or answer.
• You are comfortable to raise your hand for help and seek other opinions when you get stuck.

What we’re offering

• A chance to do the best work of your career with a collaborative/creative/supportive team
• You are able to create your own work environment, connecting to a remote team from anywhere in Australia.

What matters to us

We believe that our culture is one of our most important assets. We have 5 key values that we look for in every member of our team.

• Humble - We put others first. We embrace and seek feedback from others.
• Honest - We speak gently but frankly. We take ownership of our mistakes and speak the truth.
• Happy - We enjoy the journey. We are optimistic and find opportunities in all things.
• Hungry -We aspire to make a difference. We aim high, step out of our comfort zones and tackle the hard problems.
• High-Performing - We relentlessly deliver.We know the goal and work fearlessly towards it.

Legally, we need you to know this: 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require accommodations due to a disability to participate in the application or interview process, please get in touch with our team at careers@sendle.com to discuss your needs.

But it’s important to us you know this:

We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can and we actively encourage everyone to consider becoming a part of it.

If you want to be a part of something remarkable then we’re excited to hear from you.

Interested in knowing more? Check us out on our Careers Page, Being Carbon Neutral and LinkedIn.

#LI-Remote

WHO WE ARE

Vox Media’s Revenue organization handles advertising and marketing partnerships with brands and agencies, as well as lines of business in consumer revenue and commerce across the organization.

Vox Media is the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

We’re looking for a Campaign Manager to join the Ad Operations team at Vox Media! The Campaign Manager will be responsible for ensuring the trafficking setup, troubleshooting and delivery of Vox’s Direct and Programmatic Guaranteed digital marketing campaigns throughout our brand websites and across our content partner distribution landscape. In addition to supporting the day-to-day operational needs of the Sales and Account Strategy team, this individual will consult on campaign setup to help reach and execute our clients media KPIs. 

The Campaign Manager will lead by example in demonstrating Vox’s values - Cultivate Passion, Be Inclusive, Be Ambitious, Collaborate Well, Demand Quality, Respect All, Take Risks, Thrive on Change, Celebrate.

WHAT YOU’LL DO

• Utilize 3rd party ad tags ranging from simple creative setups, including standard desktop display, mobile, and 1x1 tracking, to more intricate creative setups, including but not limited to custom creative, video and native to accurately traffic and manage media execution across sites and platforms.
• Consistently deliver thorough campaign and creative QA and troubleshooting services for ad-hoc internal and client tagging, tracking, and reporting issues.
• Become the expert on our internal site specs and product offerings.
• Translate client requirements into technical solutions and requirements and vice versa.
• Collaborate with multiple departments such as Project Managers and Designers to execute and monitor all custom elements per campaign.
• Reconcile billable media for all activations across platforms.
• Provide process improvements and recommendation; translate business strategy and requirements into operational requirements; keep detailed documentation on various processes for team development.

SUCCESS WILL LOOK LIKE:

• Being able to efficiently deliver campaigns on their goals without wasting impressions unnecessarily.
• Forging a positive and communicative working relationship with internal teams (mainly account and media strategists, as well as client success and project managers and paid social).
• Becoming a reliable resource and go-to person for less experienced campaign managers and account strategists

WHO YOU ARE

• Business-minded with strong written and verbal communication skills.
• 1+ years of experience trafficking ads in GAM at a digital publisher
• Experience with other 3rd party ad serving and tracking systems including DCM/DFA.
• High level of accuracy and attention to detail
• Working knowledge of Excel.
• Comfortable juggling multiple tasks; ability to prioritize responsibilities; excellent time management.
• Self-sufficient problem solver.
• Enjoy working in a collaborative team environment, and thrive in an extremely fast-paced, detail and deadline-oriented environment.

NICE TO HAVES:

• Familiarity with Order Management Systems such as boostr and operative.one. 
• Familiarity with verification and brand safety vendors: MOAT, DoubleVerify (DV), Integral Ad Science (IAS) etc.
• Familiarity with audience segmentation technologies and capabilities
• Working knowledge of programmatic operations and strategy.

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Join the Platform Foundation team at LivePerson! We’re in search of a Senior Frontend Engineer to become part of our dynamic environment. Your responsibilities will involve engaging in various projects across different company domains to streamline and help improving customer-brand interactions via messaging platforms. Collaboration is essential as you collaborate with internal teams, external partners, and major clients to create exceptional products. Our focus is on the core services such as the personal data deletion framework, the service registry, which are at the heart of the LivePerson’s products.

You will: 

• Work collaboratively in a cross-functional team (PM, UX, engineering, science) team to transform user stories into prototypes & production code
• Thoughtfully apply UI design principles & best practices for RWD
• Building & deploying user-facing features for multiple browsers
• Identifying & eliminating perf. & scale issues that ripple from front-end to back-end
• Be globally minded & inclusive - we are a global team and value the diverse contributions of others.

You have:

• 8+ years of experience in Web Intensive applications
• Deep knowledge and understanding of client-side architecture and experience in building large scale and high performance web applications
• Proficient in understanding of web markup, including HTML5, CSS3
• Experience using vanilla JS
• Experience using CSS preprocessors such as SASS or LESS
• Experience using build tools such as Webpack, Gulp or Grunt.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Proficient understanding of code versioning tools, such as Git
• Good understanding of scalability design principles
• Understanding principles of design and knowledge of user experience and accessibility
• Self-starter with strong motivation and execution capabilities
• Knowledge of frontend testing frameworks such as Jasmine and Karma is a plus
• Proficiency with JavaScript ES6 and Typescript is a plus

Benefits: 

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development:  Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.