Job Description

Commercial Strategy Analyst

• Location:                           Home Based
• Salary:                               Up to £30k per annum
• Contract Type:                  Permanent, Full Time
• Hours:                               09:00 – 17:30, Mon - Fri

What does a day look like for you here? 

As our Commercial Strategy Analyst, you'll drive Daisy’s revenue and profitability by conducting insightful data analysis and recommending effective pricing strategies. You'll work closely with dynamic cross-functional teams to identify exciting opportunities for price changes and develop innovative pricing models that support smart decision-making.

Staying ahead of the curve will be essential in this position.  You’ll do this by tracking and analysing various market trends and competitive pricing to inform our pricing strategy. Your collaboration with cross-functional teams is pivotal, ensuring that your pricing tactics are perfectly aligned with Daisy’s key goals. And when it's time to present your findings and recommendations, your dynamic reports and presentations will empower stakeholders to make informed decisions, all driven by your data-driven insights. With your expertise and positivity, you're not just maximising revenue and profitability – you're leading the charge towards unparalleled success!

In an increasingly data-driven world, your role as Commercial Strategy Analyst becomes even more significant. By harnessing the power of data analytics, you'll provide evidence-based recommendations that mitigate risks and drive growth. This not only enhances our competitive edge but also fosters a culture of innovation and adaptability.

Ultimately, your efforts with data analysis and strategic execution will translate insights into tangible outcomes that propel Daisy forward. Your role isn't just important – it's vital for sustainable success in today's complex business environment.

So, what are we looking for?  

Back to that ambition of ours. We want to be the UK’s go-to managed service provider. That’s where you come in. Ideally, you will have outstanding analytical skills, enabling you to dive into complex data sets and extract invaluable insights that drive effective pricing strategies. Equipped with a strategic mindset, you'll effortlessly align pricing decisions with the broader organisational goals, igniting success in competitive arenas.

As teamwork is also key in this role, you’ll be an excellent communicator and a beacon of collaboration, uniting diverse stakeholders behind creative pricing initiatives. As a problem-solver, you'll enjoy navigating the intricate challenges of pricing landscapes, with attention to detail and a knack for adapting to evolving business terrain.

You should also have:

• Accounting qualification (preferred not required)
• Commercial strategy management experience
• Proficiency in database systems, MS Office suite, Power BI, Tableau
• Excel and data analysis expertise
• Understanding of B2B Telecoms

Who are we?

We’re a technology business with big ambitions and a friendly northern culture with over 1,000 colleagues. A managed service provider with a passion for delivering business improvements to customers that makes them feel at ease. From cloud-based connectivity to cyber security that creates modern workplaces. We’re trusted by thousands to deliver IT solutions that make life simple and productive.  

We don’t just focus on our customers; we also spend time investing in our colleagues and aim to be as people centric as possible.  We do this by fostering an inclusive and supportive culture where our colleagues feel valued and appreciated. In fact, in our most recent Colleague Engagement Survey, 90% agreed that their manager genuinely cares about them as a person and consistently takes an honest and open approach to communication.

Did we mention the perks?

Daisy isn’t just a great place to work, from day one, you will have access to a wide range of excellent benefits. You’ll receive a generous annual leave allowance, access to our Daisy Grow training platform, discounted health plans with eye care schemes, robust health & wellbeing programmes, in-house Wellbeing Team, extensive discounts systemand enhancedfamily friendlypolicies. 

We want you to have the best work-life balance possible which is why you will also receive 1 additional day of annual leave for each year you are with Daisy with a balance of up to 30 days.  Birthday? Wedding?  No problem, you get one free day of leave to enjoy these special events, on us!

Your benefits will include:

• Home Working:  Work should work for you, so you’ll have the opportunity to work on a home-based basis.  If home working isn’t for you, you also have the option to work on-site at one of our office locations instead.
• Annual Leave :Kick off your Daisy journey with a generous annual leave allowance starting at 25 days.  You’ll watch it increase 1 day per year up to 30 days, as a thank-you for dedication to us. 
• Birthdays & Weddings: Celebrate in style! You’ll receive one free day of annual leave for your birthday and wedding so you can really enjoy these special moments.
• Learning & Development:  Want to go further? So do we, that’s why “Develop Our People” is one of our company values.  You should have every opportunity to develop your skills and reach your goals.  From day one, you will have access to our internal Daisy Grow learning platform and Apprenticeships to customise your development journey and achieve your career aspirations.
• Health & Wellbeing:  We know that good health and wellbeing contributes to an overall better quality of life.  That’s why we are giving you instant access to discounted health plans, virtual GP services, eye care scheme, employee assistance programme and an internal Well Being Team. 
• Discount Platform:  Who doesn’t love a good deal?  You’ll be provided immediate access to our internal discount platform, The Exchange.  The Exchange will be your new home for discounts with over 1,200 retailers, benefits and ongoing recognition.

Ready to join the UK’s go-to managed service provider?  Apply today or contact our friendly Talent Acquisition Team for more information.

Qualifications

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Job Description

Productivity Leader (Black Belt in Lean Six Sigma (LSS) or Design for Six Sigma (DFSS) Certification Required)

The primary responsibility of the Productivity Leader is to strategize and execute LSS deployment within the business unit and show financial benefit in the form of cost and or revenue improvements. The productivity leader is a critical business partner to the senior leadership team and their staff. The successful candidate must be able to manage at all levels, from the executive suite to the floor and all layers in between. He/she must also be comfortable lending advice, influencing senior leaders, and giving direction at all levels and can roll up their sleeves when appropriate. Excellent verbal and written communication skills, a comprehensive knowledge and understanding of management and organizational principles and self-motivation are essential.

This position requires flexible work hours and travel and will have dotted line reporting line relationship to the Regional Head of Productivity.

The Productivity leader will be expected to successfully:

• Deploy/expand Lean Six Sigma within business unit. Grow belt deployment to: 30% / 10% / 1% respectively for yellow, green and black belts over a two-year period.
• Conduct training and provide coaching to belts in achieving certifications
• Perform assessments/discoveries utilizing analytical skills to find Lean Six Sigma opportunities
• Perform sound analytical studies in a less than perfect environment to achieve expectations
• Develop, manage and lead continuous process improvement strategies and initiatives
• Execute on Rapid Improvement events
• Identify and execute projects to advance businesses strategic goals and objectives as an individual contributor or teammate
• Introduce and sustain change across multiple cultures
• Develop and deploy internal controls and organizational metrics dashboards per regulations and/or business needs
• Design, improve and integrate Internal Process Plans for heavily regulated environments
• Design and present business requirements based on process knowledge for technology implementations
• Integrate process solutions across multiple business functions
• Support smart automation deployments and Agile process improvements
• Responsible for reporting on program status and metrics and active engagement with the Regional and Global Productivity teams and program enhancement activities

Qualifications

A qualified candidate for this position will possess the following

Education/Certification:

• Engineering or Related Bachelor’s Degree required
• LSS Certification: Six Sigma Black Belt and/or similar Lean Certifications from reputable program.

Experience

• Minimum of 6+ years in consulting and/or service industries
• Minimum 4+ years as a full-time BB and/with hands-on Lean expertise
• Participated in Enterprise level deployment
• Participated in and/or led at least 25 projects at GB/BB level
• Training, coaching, and scaling of LSS programs
• Background in technology/data industry strongly preferred

Proficiencies

• Demonstrated mastery of Operational Lean and Six Sigma tools and Lean concepts
• Advanced data analytics tools beyond basic Six Sigma tools (e.g. Minitab)
• Proficient in executive presentation, training, and coaching
• Technology savvy and experienced in improving software development, delivery, and support process improvement
• Experience in RPA/smart automation tools deployment and scaling
• Development of metrics and dashboards using data visualization tools (e.g. PowerBI, Tableau etc.)

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Job Description

Área: PME
Subárea: PLANNING/ ANALYTICS

Quais serão suas principais entregas?

Como Cientista de Dados, você utilizará sua experiência e conhecimentos em programação, tratamento e análise de dados, modelagem e machine learning para compreender e resolver complexos problemas de negócios e para geração de Insights (Estudos / Análises).

Responsabilidades:

• Desenvolver e implementar estudos e análises de dados avançadas e modelos de Machine Learning;
• Manipular eficientemente grandes volumes de dados;
• Colaborar com times de Engenharia de Dados, Produtos e de Negócios para entender as necessidades e sugerir soluções orientadas a dados;
• Explorar continuamente novas fontes de dados e técnicas de análise com foco em melhoria contínua de modelos;
• Apresentar os resultados e recomendações para stakeholders e times executivos;
• Se manter atualizado com as tendências em Ciência de Dados e indústrias correlatas;
• Desenhar roadmaps de desenvolvimento de produtos data-driven em concordância com as necessidades de negócio.

Qualifications

O que estamos buscando em você?

• Conhecimentos nas linguagens PySpark, Python, Spark, SQL e frameworks de Machine Learning (ex. scikit-learn, TensorFlow);
• Experiência na manipulação de dados, em ambiente Cloud. Será considerado um diferencial serviços Azure: Databricks / Synapse / DataFactory;
• Experiência em desenvolver e implantar modelos de Machine Learning, com conhecimentos no pipeline de validação, tuning e monitoramento de modelos, MLOps (MLFlow);
• Experiência na camada de apresentação (Data Viz: Tableau e PowerBI)
• Habilidade para o entendimento e a resolução de problemas de negócios de forma versátil e ágil;
• Habilidade de comunicação com pares, áreas parceiras e executivos, incluindo apresentações e tradução de insights em ações de negócios;
• Colaboração e trabalho em equipe;
• Aprendizado constante;
• Inglês intermediário;

Diferencial:

• Experiência em modelagem estatística nos setores de Vendas / Marketing / Produtos será considerado um diferencial;

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Who We Are

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes. For more information, please visit tetrascience.com.

Our core values are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and proactively share all vital data and make it actionable, so our employees and stakeholders can solve any problem presented to them.
• Trust and Collaboration- We are committed to always communicating openly and honestly at every level of the organization, functionally, cross-functionally, internally, and externally. Empowering our employees will drive positive change across our entire ecosystem.
• Fearlessness and Resilience- We must be fearless and resilient to fulfill our potential. We proactively run toward challenges of all types, we unblinkingly acknowledge and confront the brutal facts - which all innovative growth companies invariably face – and we embrace uncertainty and take calculated risks.
• Alignment with Customers- We know that our customers' success is our success. We are honored and humbled by their commitment to us, and we are completely committed to ensuring they achieve their mission to unlock the world’s most important scientific innovations.
• Commitment to Craft- We take our craft seriously and seek to be best-in-class in all we do, regardless of our functional role, seniority, or tenure. We are members of one team that combines intellectual horsepower and curiosity, humility, and empathy to ensure we are always learning and evolving.
• Equality of Opportunity- We cannot imagine our journey without a workforce which reflects humanity’s diversity. We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values - regardless of gender, ethnicity, race, or age.

What You Will Do

• Research data acquisition strategy for scientific lab instrumentation
• Research and productionize file parsers for instrument output files (.xlsx, .pdf, .txt, .raw, .fid, many other vendor binaries)
• Design and build data models and the corresponding data pipelines, unit tests, integration tests, and reusable utility functions
• Cross-analyze instrument data with the same instrument type or scientific workflow to design common data model components.
• Build visualization, report, and dashboards using Streamlit, Tableau, Jupyter notebook, etc.
• Drive value for the customers - test and make sure the solution fulfills their requirements and provides value

What You Have Done

• >5 years in Python and SQL
• Passionate about data problems and how data solutions can solve problems for the science industry
• Science background or experience with scientific instruments is a strong plus
• Experience with tools like Streamlit, Tableau, Jupyter notebook (any of them)
• Undergraduate or graduate degree in chemistry, biology, computer science, statistics, public health, or similar subjects
• Excellent communication skills, attention to detail, and the confidence to take control of project delivery
• Quickly understand a highly technical product and effectively communicate with product management and engineering
• Proactive problem-solving skills
• High-bandwidth: thrives when managing multiple simultaneous projects
• Intellectually curious: Unwavering drive to learn and know more every day
• Ability to think creatively about how to solve project risks without reducing quality
• Team player and ability to "roll up your sleeves" and do what it takes to make the team successful

• 100% employer-paid benefits for all eligible employees and immediate family members
• Unlimited paid time off (PTO)
• 401K
• Flexible working arrangements - Remote work + office as needed
• Company paid Life Insurance, LTD/STD

We are not currently providing visa sponsorship for this position

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As a global leader in combining people and technology to help companies realise the disruptive potential of AI, CloudFactory is seeking highly skilled and experienced Senior Data Engineers to join our dynamic team to help mature our data platform.

You will have the opportunity to work with cutting-edge technologies and collaborate with a diverse and talented team to scale our data processing capabilities, whilst creating economic opportunities for talented individuals in developing nations.

Although we provide the option to work remotely, we would prefer this position to be office-based for two days per week.

Responsibilities

The successful candidate will translate user requirements into actionable insights by leveraging existing tools and technologies. Your responsibilities will include: 

• Regular interaction with PMs/stakeholders to understand their requirements
• Investigation to ascertain if the requirements can be met using existing technology and data resources
• Data extraction using Python and other tools like Fivetran
• Data modelling using SQL and the concept of Star and Snowflake schema
• Assisting in cost and performance optimization choices within the data warehouse.  Communicating reasoning and logic behind opinions to help make optimal choices
• Write data quality and other metadata collection systems within data pipelines to promote observability and recoverability of pipelines
• Write unit and integration tests to bolster system reliability
• Proactively identify the areas of improvement, propose solutions and manage technical debt
• Mentoring, guiding and line management of three/four team members.

Tech Stack

Our tech stack:

• Data extraction and orchestration tools - Fivetran, Prefect
• Data modelling tool - DBT
• Data Warehouse - Snowflake
• Data quality cheeks - dbt, Elementary
• Data visualisation - Tableau and Quicksight
• Data catalogue and lineage - Atlan, dbt
• Source code management - Github
• Infrastructure as Code - Terraform, Cloudformation
• Programming Language - Python
• AWS services (ECS, S3)

Interview Process

Candidates will be expected to complete an initial coding and analytical thinking test, followed by an interview with Data Architect and Senior Product Manager where they will be expected to talk through previous projects, including approaches taken and results achieved. 

Successful candidates will then meet with the Engineering Director before a final interview with the CTO.

The process is expected to take 1-2 weeks.

The ideal candidate will possess:

• Proficiency in requirement capture and technical design
• Mastery in Data pipeline development
• Proficiency with extracting data from source systems using Python
• Mastery in transforming data using SQL and data transformation tools
• Mastery of data modelling concepts and practices, preferably with Star schema
• Proficiency in writing data quality tests
• Proficiency in writing end-to-end tests using test scenarios approach including test data creation and management
• Proficiency in data pipeline observability techniques (e.g. monitoring, alerting, anomaly detection etc)
• Some experience in building reports and dashboards
• Data Warehouse administration
• Proficiency with Data Warehouse administration (e.g. roles, permissions, compute, performance)
• Data security and Governance
• Proficiency in Data security and Governance (e.g. RBAC, encryption, masking, data classification and tagging, time travel and data recovery) practices
• Some knowledge of using data catalogue and data lineage tools preferably Atlan and dbt documentation
• Performance and cost optimization
• Proficiency in performance and cost optimization of database queries using tools and techniques
• Proficiency with line management to manage a team of Data Engineers and Data Analysts/Analytics Engineers
• Excellent communication skills, able to translate complex data into understandable insights and narratives.

Location dependent, but can include

• Office snacks provided Monday-Friday, lunches

• Home work and allowance
• Medical
• Amazing Company Mission and Culture
• Growth Opportunities

Join us, and change the world for the better. If you are skilled and humble, with a commitment to lifelong learning, and you’re curious about the world and its people, you could be a good fit at CloudFactory. We welcome the unique contributions you can bring to help us build a diverse, inclusive workplace because we connect, learn, and grow stronger from our differences. We want you to bring your whole, authentic self to work.

We look forward to hearing from you!

Still unsure? Read ‘5 Reasons You Should Work at CloudFactory’.

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Description du poste

Vous êtes à la recherche d’un nouveau challenge au sein d’une structure humaine, dynamique et en pleine transformation ? 

Dans le cadre de nos activités nous recherchons sur Saint-Maurice (94) un.e:

Analyste de performances des contrats dans le traitement des eaux H/F

Poste en CDI

Possibilité de télétravail: 2 jours / semaine

Au sein du centre d’excellence de notre activité Services en Europe, vous serez sous la responsabilité de la Contract Management and Performance Leader, dont le service veille à ce que la qualité des services fournis soit conforme à nos obligations contractuelles. Son travail améliore la sécurité et la rentabilité, facilite l'évolution de l'entreprise et accompagne le changement, standardise les meilleures pratiques à travers l'Europe et améliore les outils et les indicateurs de performance disponibles.

En quoi consiste le poste ?

L'analyste de la performance des contrats est chargé de piloter la performance des contrats en se concentrant sur l'obtention de résultats grâce à des rapports analytiques, à l'amélioration des outils numériques, à une gestion méticuleuse des données et à l'identification proactive des risques.

Quelles sont les tâches quotidiennes ?

• Effectuer des analyses détaillées et produire des rapports complets sur l'exécution des contrats, afin de faciliter la prise de décisions stratégiques,

• Définir, mettre en œuvre et superviser des plans d'amélioration afin d'accroître les résultats en matière de performance des contrats,

• Diriger des projets visant à mettre à niveau et à optimiser les outils numériques afin d'en améliorer la fonctionnalité et l'expérience utilisateur,

• Gérer, maintenir et assurer l'intégrité et la qualité des données dans le système Salesforce CRM,

• Examiner et mettre à jour régulièrement les stratégies et les protocoles de gestion des risques afin d'atténuer les problèmes potentiels ayant une incidence sur l'exécution des contrats,

• Concevoir et gérer un tableau de bord interne pour faciliter le suivi en temps réel de l'exécution des contrats.

• Identifier, définir et surveiller une liste de contrats annuels clés pour lesquels un soutien prioritaire est nécessaire,

•  Aider à la réalisation d'analyses d'activités, en fournissant des données et des informations essentielles pour une prise de décision éclairée,

• Travailler en étroite collaboration avec les équipes commerciales et régionales pour comprendre, identifier et traiter les problèmes qui affectent la performance des contrats.

Qualifications

Quelles sont les qualifications et les compétences recherchées ?

• De formation supérieure Bac+3 / Bac+5 (école de commerce ou études scientifiques), vous  avez impérativement une  maîtrise parfaite du français ET de l'anglais à l’oral comme à l’écrit.
• Vous avez une expérience confirmée dans la gestion et l'analyse de données, de préférence dans un rôle similaire dans le secteur industriel.
• Excellente maîtrise de Salesforce CRM et de la gestion des outils numériques.
• Excellentes compétences en matière d'analyse, de résolution de problèmes et d'établissement de rapports.
• Capacité à élaborer et à mettre en œuvre des stratégies d'amélioration efficaces.
• Solides capacités de communication et de collaboration pour travailler efficacement avec différentes équipes.
• Aptitude à la gestion des risques et à l'élaboration de solutions proactives.

Quelques informations complémentaires :  

Type de contrat : Poste en CDI  

Travail en journée, du lundi au vendredi 

Rémunération proposée : Selon le profil, versée en 13,5 mensualités  

Prime annuelle sur objectifs, intéressement  

Quelques déplacements ponctuels sont à prévoir en France et en Europe.

Ce poste peut être aussi à pourvoir en Angleterre.

Avantages :   

• Tickets restaurant 

• Mutuelle d’entreprise  

• Œuvres sociales  

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Job Description

We’re looking for a Brand Events Campaign Manager to join Procore’s growing Marketing team. In this role, you’ll plan and execute marketing campaigns in support of our annual industry event, Groundbreak. You’ll manage the strategy, messaging and campaign distribution to both prospects and customers, resulting in in-person and virtual attendance, improved event experience, and increased event revenue. 

As the Brand Events Campaign Manager, you’ll partner closely with various teams across marketing to ensure Groundbreak promotion reaches every audience around the globe. This role is ideal for someone who enjoys working cross-functionally to combine various ideas, priorities, and business goals into cohesive marketing plans. 

This position reports to our Director of Event Marketing (USA) and can sit in any US office or remotely within the US. Travel will be on an as-needed basis. We’re looking for someone to join us immediately.

What you’ll do:

• Develop a deep understanding of the in-person and online event journey and become the go-to expert for Sales, CS and Marketing teams 

• Lead the development and tactical execution of go-to-market campaigns activities for Groundbreak, including pricing and discount strategy, event positioning, event experience (in-person and online) and value, resulting in long term event and revenue growth goals 

• Create and own the calendar/execution of year-round Groundbreak campaigns in U.S., ANZ, Canada, and UK to support both in-person attendance and online engagement, and communicate this plan to all stakeholders regularly 

• Own and meet or exceed ticket revenue, registration, and attendance goals for each annual event 

• Work closely with marketing centers of excellence to identify and optimize the best channel mix for the promotion of each phase of promotion 

• Strategize with the Virtual Technology Event Manager and Automation teams to develop an ideal registration, checkout and data workflow/collection strategy 

• Collaborate with relevant stakeholders to develop, analyze and track event KPIs 

• Work with Campaign Marketing teams around the world to build a strategy of when and how Groundbreak is incorporated into their existing/evolving GTM plans 

• Enable and support customer-facing teams, such as Sales and CS, to promote in-person and online Groundbreak attendance, and use engagement as an opportunity to improve customer retention and increase revenue  

• Partner with regional Brand teams to strategize, plan and execute campaigns to support the first-ever Groundbreak held in Sydney, Australia 

• Develop playbooks to create successful, repeatable campaigns as Groundbreak enters additional international markets 

• Create, manage and enable all follow-up plans to contacts participating in Groundbreak 

• Own and document post-event performance and on-going goals  

What we’re looking for:

• 6+ years of working experience in campaign management or product marketing, or similar role, 2+ years experience in B2B SaaS is ideal 

• Bachelor’s degree or equivalent work experience required

• A strong understanding of Salesforce, Tableau, Adobe Analytics and marketing performance data analytics 

• Highly motivated, self-starting nature; you respond positively to moderate guidance yet are capable of (and comfortable with) independent critical thinking and problem-solving

• Exceptional project management skills with the ability to multi-task and complete projects flawlessly under tight project deadlines

• Comfortable working with and reporting data, decisions and and status’ to leadership and executives on a regular basis 

• Comfortable working cross functionally and leading trainings, discussions and sharing your expertise 

• Ability to pivot and adapt in a rapidly changing environment

Qualifications

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Job Description

The Compliance Governance and Reporting (CGR) team manages important components of Block’s Compliance Risk Management Framework and is part of the Global Policy and Governance (GPG) team within Block Compliance. The CGR team has responsibility for the following functions: Policy Governance, Risk Assessment, Compliance Training, Compliance Risk Assessments, Third-party Risk Management, and Board Reporting. 

As a Compliance Training Design Program Manager within the CGR team, you will support training design and administration of Block Inc, level Compliance training, and partner with International, Regional, and Department Compliance Leads to transform required training into a learning experience. You will establish processes for training design and administration of the program. You will manage training design using instructional design methodology along with a dedicated focus on the administrative needs for training including data processes, assessing training issues, and end-to-end management of Compliance training including uploading approved content to learning management systems, completing audience assignments per requirements, managing training communications, monitoring completion rates, managing escalation processes, and exemptions. You will help maintain standards and tools to promote scalability and growth of the function, and produce a high-quality work product.  You will have experience working collaboratively with partners and will share requirements of training programs. You will work with other members of the CGR team, GPG, and other Compliance teams to develop the program as part of the broader Compliance Risk Management framework.

Our employment model is distributed, offering the opportunity to work with teams across the world. This role can be based in any of our US offices or remotely in the United States. Flexibility to travel and work across time zones is required.

You Will:

• Create engaging and interactive training materials in-house, including e-learning modules, presentations, and resources

• Apply instructional design principles and methodologies to develop training content that aligns with learning goals, audience needs, and compliance requirements

• Manage aspects of training administration elements including

  • Training data monitoring and review including tracking completion, enrollment, and 

  • Triaging training issues and questions

  • Managing and producing training reporting 

  • Provide learner support by email/Slack 

• Identify and support training design procedures, and design templates

• Develop and document and implement processes and quality controls around new training requests, updates/management of existing content, manage guardrails around exemptions, approvals, communications, reporting, and escalation process for non-completion.  

• Collaborate with company partners to ensure agreement on training plans with a focus on training design and administration

• Provide support for training delivery by assisting peers and lead on coordinating logistics, and ensuring the smooth execution of training created

Qualifications

You Have:

• 3 or more years of instructional design and training support experience 

• Proficient in Articulate Storyline and Rise and other learning authoring tools like Camtasia, Vyond, and Powtoon

• Demonstrated training program management and organizational abilities

• Experience with standard learning management systems (Workday, Docebo, etc.)

• Experience supporting compliance training requirements across geographies

• Experience in data analysis, reporting, and quality control routines for training program

Even better:

• Experience in the following subject-matter areas: BSA/AML/sanctions, consumer lending, consumer protection, payments

• Relevant industry certifications (e.g. CAMS, CRCM, CFE)

• Domain expertise in data analytics and visualization platforms (Looker, Looker Studio, Tableau)

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Job Description

The Data Science team at Cash App is customer-obsessed, collaborates intensely with other key disciplines, and always makes decisions with an eye towards Cash App’s business as a whole. The goal of the DS team is to derive valuable insights from our extremely unique datasets and turn those insights into actions that improve the experience for our customers every day. 

We’re hiring a Staff Data Scientist to join the Commerce team, supporting our programmatic ads business. We have developed a robust onsite advertising business on Afterpay and now we’re looking to build the next generation of our advertising business that will connect our merchants and customers more deeply off-platform. 

We’re seeking an exceptional Data Scientist to help define the strategy for this business and lay the foundation for transformative, highly complex, “0 to 1” features. You will play a critical role in accelerating Cash App’s growth by focusing on developing a strategic thought partnership with our teams in Product and Sales, and leverage data to enable us to achieve our roadmap goals, make effective spend decisions across marketing channels and understand the impact of incentives on Cash App users. 

You will:

• Build models to optimize our programmatic marketing efforts to ensure our spend has the best possible ROI
• Design and analyze experiments to evaluate the impact of marketing campaigns we launch
• Analyze large datasets using SQL and scripting languages to surface actionable insights and opportunities to the Marketing product team and other key stakeholders
• Approach problems from first principles, using a variety of statistical and mathematical modeling techniques to research and understand customer behavior & segments
• Build, forecast, and report on metrics that drive strategy and facilitate decision making for key business initiatives
• Write code to effectively process, cleanse, and combine data sources in unique and useful ways, often resulting in curated ETL datasets that are easily used by the broader team
• Build and share data visualizations and self-serve dashboards for your partners
• Effectively communicate your work with team leads and cross-functional stakeholders on a regular basis

Qualifications

You have:

• A bachelor degree in statistics, data science, or similar STEM field with 7+ years of experience in a relevant role OR
• A graduate degree in statistics, data science, or similar STEM field with 5+ years of experience in a relevant role
• Advanced proficiency with SQL and data visualization tools (e.g. Tableau, Looker, etc)
• Experience with scripting and data analysis programming languages, such as Python or R
• Worked extensively with Causal Inference techniques and off platform data
• A knack for turning ambiguous problems into clear deliverables and actionable insights 
• Gone deep with cohort and funnel analyses, a deep understanding statistical concepts such as selection bias, probability distributions, and conditional probabilities

Technologies we use and teach:

• SQL, Snowflake, etc.
• Python (Pandas, Numpy)
• Tableau, Airflow, Looker, Mode, Prefect

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