About the team

We are seeking a highly skilled Infrastructure Engineer with expertise in Cloud Computing on AWS, running workloads in Kubernetes, and a focus on ML Ops and other Data Engineering workloads. This is a challenging and exciting opportunity for a highly motivated and skilled Infrastructure Engineer to join our team and work on cutting-edge technologies as we build self-serving data platforms. The ideal candidate will have a solid foundation in cloud infrastructure, containerization, and automation, as well as experience in designing, deploying, and maintaining complex systems. Additionally, proficiency in data engineering, machine learning, and data pipelines will be essential for success in this role. If you are passionate about cloud computing, Kubernetes, and ML Ops or other data engineering workloads, we encourage you to apply.

What you’ll do

• Assist in designing, deploying, and maintaining cloud infrastructure on AWS
• Contribute to the management and optimization of Kubernetes clusters for running workloads
• Participate in the development and maintenance of CI/CD pipelines for deploying applications
• Contribute to the development and maintenance of data pipelines for ML Ops or other data engineering workloads
• Collaborate with senior engineers, data scientists, and engineers to support the design and deployment of ML models
• Assist in monitoring and troubleshooting system performance and availability
• Contribute to the automation of infrastructure and application deployments
• Stay informed about emerging technologies and industry trends

Who you are

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in cloud computing on AWS
• 1+ years of experience in Kubernetes and container orchestration
• Exposure to ML Ops or other data engineering workloads 
• Experience building or maintaining data or ML deployment pipelines in a cloud environment 
• Proficiency in object oriented design principles (Python and Go preferred)
• Basic experience in automation and infrastructure as code
• Strong problem-solving skills and attention to detail
• Excellent communication and collaboration skills
• Strong understanding of complex distributed systems
• Experience with monitoring and alerting systems

Preferred Qualifications

• Master's degree in Computer Science or related field
• AWS/Kubernetes certification (preferred but not required)
• Experience using Terraform, Docker or other containerization technologies, Helm, data visualization and dashboarding tools, or other infrastructure as code tools

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Compensation & Benefits

• The salary band for this position ranges from $110,000 - $175,000, commensurate with experience and performance. Compensation may vary based on factors such as cost of living
• This position will be eligible for a competitive year end performance bonus & equity package
• Full medical, dental, vision package to fit your needs 
• Flexible vacation policy; work hard and take time when you need it 
• Pet discount plans & retirement plan with company match (401K) 
• The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 

#LI-Remote

We are looking for a Senior Software engineer who is passionate about writing the tools to integrate and support to build large-scale, high-demand software in a fast-paced agile environment. You will share our passion for test-driven development, continuous integration and automation to produce frequent high-quality releases.

Our engineering team is fast, innovative and flexible; with a weekly release cycle and individual ownership. We expect great things from our engineers and reward them with stimulating new projects, emerging technologies and the chance to be part of a company that is changing the cloud computing landscape forever.

You will get an opportunity to work in scaling our infrastructure to the next generation. Our scale is already huge in running tens of thousands of tests for every commit automatically.  This comes with challenges in speed by reducing compute time from days to a few minutes. 

Responsibilities:

• You will be part of the team that builds, maintains, and improves our highly-automated build, release and testing infrastructure.
• Scripting, tools-building, and automation are paramount to Okta Engineering; everybody automates. You will be creating and coding tools for internal use to support continuous delivery. 
• Team up with Development, QA and Ops to continuously innovate and enhance our build and automation infrastructure
• Collaborate with peers and stake-holders to create new tools/process/technology.  We use the latest technology from AWS and you can experiment, recommend, and implement new technologies in our build and CI system.
• Work with internal customers to roll-out projects and process, monitor adoption, collect feedback, and fine-tune the project to respond to internal customers’ needs.

Requirements:

• 3+ years of experience with one or more programming languages including Python, Go, Java, Javascript 
• Good understanding of application development, micro services architecture and successful elements of a multi-service ecosystem
• Ability to coordinate cross-functional work towards task completion.
• Understanding of Agile methodologies is a plus.
• Past experience working on AWS or K8S 
• Good understanding of virtualization, dynamic provisioning, Docker, AWS and Linux
• Experience in Kubernetes is a plus
• B.S. Computer Science or equivalent.

#LI-Remote 

#LI-LSS1

What You'll Do:

• Architect, build, evolve, and maintain the foundational frontend platform used by Level’s customers and internal teams
• Partner closely with cross functional counterparts (product, design, data etc.) to set and execute towards the vision for the team
• Build high quality applications to help launch product features and delight users
• Inform API design and implementation through knowledge of web best practices
• Provide hands-on leadership on multiple fronts (architecture/design, code reviews, quality assurance and incident management) to other engineers
• Establish and drive adoption of design and coding best practices within the team
• Architect efficient and reusable frontend systems to power complex web applications
• Improve engineering standards, tooling and processes

Who You Are:

• 6+ years of software engineering experience
• Experienced frontend engineer who can not only architect and code solutions, but also help define a vision, and lead the team to deliver on that vision
• Expertise and interest in developing with React
• Owned the technical roadmap for large business areas
• Experience working with complex APIs and data models
• Experience building and using component libraries to develop customer-facing features in collaboration with product and design teams
• Experience working with confidential and highly sensitive information
• Enjoy mentoring other engineers in their technical careers to help them grow

Our Technologies:

These are some of the technologies we use today. You don’t need to be familiar with all of these—many people on our team learned them with us. During our interview process, you’re welcome to use any language you’re most comfortable with.

• React, TypeScript/JavaScript
• Go, Python
• MySQL, BigQuery, Looker
• Protobuf, gRPC
• Kubernetes, ElasticSearch, Kafka
• AWS

What We Offer:

• Competitive salary and equity
  • Remote first, with an office in NYC (HQ) as an option to work from
• For those not in the NYC area, we offer up to $500 monthly for renting a co-working or office space
• 100% employer paid medical
• 100% employer paid dental through Level with a $2,500 benefit allowance
• 100% employer paid vision through Level with a $600 benefit allowance
• 401(k)
• Generous additional fringe benefits offered through Level’s platform:
  • $150 monthly through our Wellbeing lifestyle spending account
  • $500 in New Hire Office Funds available in your first 90 days to assist with getting your remote workspace set up
  • $1,000 annually through Level’s Mental Health EAP
  • $3,000 annually in Education benefits (made available upon your 1 year anniversary) that can be used to continue professional education or be applied towards student loan payments
  • $4,000 lifetime balance through our Medical Travel EAP
  • $5,000 annually through our Gender Affirmation Fund
• Flexible paid time off: take the time you need when you need it!
• 10 days of paid sick leave per year
• Company paid STD, LTD and life insurance
• Voluntary life, legal and pet insurance
• 8-16 weeks of paid parental leave
• Quarterly company sponsored events
• The chance to work at a leading innovator and trailblazer in the world of benefits and payments!

This position has a minimum base salary of $170,000 and a midpoint base salary of $185,000. The base pay may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary this position is also eligible for equity awards.

Lambda's GPU cloud is used by deep learning engineers at Stanford, Berkeley, and Carnegie Mellon. Lambda's on-prem systems power research and engineering at Intel, Microsoft, Kaiser Permanente, major universities, and the Department of Defense.

If you'd like to build the world's best deep learning cloud, join us. 

What You'll Do

• Help scale Lambda’s high performance cloud network
• Contribute to the reproducible automation of network configuration
• Contribute to the design and development of software defined networks
• Help manage Spine and Leaf networks
• Ensure high availability of our network through monitoring, failover, and redundancy
• Ensure VMs have predictable networking performance
• Help with deploying and maintaining network monitoring and management tools

You

• Have led the implementation of production-scale networking projects
• Experience managing BGP
• Have experience with Spine and Leaf (Clos) network topology
• Have experience with multi-data center networks and hybrid cloud networks
• Have experience building and maintaining Software Defined Networks (SDN)
• Are comfortable on the Linux command line, and have an understanding of the Linux networking stack
• Have python programming experience

Nice To Have

• Experience with OpenStack
• Experience with HPC networking, such as Infiniband
• Experience automating network configuration within public clouds, with tools like Terraform
• Experience with configuration management tools like Ansible
• Experience building and maintaining multi-data center networks
• Have led implementation of production-scale SDNs in a cloud context (e.g. helped implement the infrastructure that powers an AWS VPC-like feature)
• Deep understanding of the Linux networking stack and its interaction with network virtualization
• Understanding of the SDN ecosystem (e.g. OVS, Neutron, DPDK, Cisco ACI or Nexus Fabric Controller, Arista CVP)
• Experience with Next-Generation Firewalls (NGFW)

About Lambda

• We offer generous cash & equity compensation
• Investors include Gradient Ventures, Google’s AI-focused venture fund
• We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitability
• Our research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG
• We have a wildly talented team of 250, and growing fast
• Health, dental, and vision coverage for you and your dependents
• Commuter/Work from home stipends
• 401k Plan with 2% company match
• Flexible Paid Time Off Plan that we all actually use

Salary Range Information 

Based on market data and other factors, the salary range for this position is $180,000 - $230,000. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

A Final Note:

You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.

Equal Opportunity Employer

Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.

Company

At Rubrik we are revolutionizing cloud data management by creating the world’s first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. We are relentlessly focused on bringing a fresh approach and innovation to this old problem, by blending future proof architecture with consumer grade simplicity. We have an exciting challenge in front of us with opportunities in search, analytics, scalable systems and many other areas. We’re proud to have been recognized as a 2019 LinkedIn Top Company and both a Forbes Cloud 100 Company and LinkedIn Top Startup three years in a row. Our focus is on the people that can produce extraordinary results. We need individuals who are comfortable with ambiguity and excited by the prospect of a challenge. Bottom line, if you have a limitless drive and like to win, we want to talk to you.

National Partner Manager, SHI

The Rubrik National Partner Manager will build & manage Rubrik’s relationships nationally with key decision makers at SHI. In this role, you will work with cross-functional teams from Rubrik’s Field Sales, Systems Engineering, Channel Marketing, Field Marketing, Alliances and Sales Operations functions, as they will be key resources for you to leverage to attain and exceed sales performance goals.  The National Partner Manager will grow Rubrik’s business with partners nationally through strategic partner planning, enablement, driving sales acceleration and pipeline generation activities. 

Where you can make an impact:

• Own strategic relationship with designated, national partners
• Drive Rubrik focus around technologies/products increase revenues and mindshare.
• Author business plan to define and ultimately obtain and surpass annual target goal(s).
• Drive national sales and technical strategy for assigned partnerships.
• Spearhead consistent sales and technical enablement sessions at the national and regional level.
• Communicate and align with senior leadership internal and external to provide business updates.
• Arrange account mapping sessions and meetings with Rubrik account executives and partners to define terrioty plan
• Identify opportunities that will lead to Partner Initiated Deals and POCs.
• Conduct Enablement sessions to train partner field sales/SE staff
• Develop strategic relationships with key business leaders at each partner

Who you are:

• Hard working, driven and highly motivated individual with great team spirit
• Comprehensive knowledge of the Data Management / Data Protection / Storage industry.
• Great reputation with key partners in assigned region(s)
• Able to present in front of a large audience and host events
• Able to identify / initiate deals with partners and work in close collaboration with Rubrik account team(s)

Ideal background:

• Minimum 5+ years building relationships with SHI. 
• Strong orientation to developing quarterly & annual partner business plans of sales activities
• Track record of developing & executing channel programs, channel marketing plans and the coordination of marketing activities
• Has presented sales and product trainings for resellers and end-customer events
• Worked supporting partners in identifying opportunities and closing projects
• Worked in teams and is used to work as a team player
• Knows how to report numbers and activities, and do forecasting
• Sold competitive solutions and has an extensive experience in Backup and Recovery. Strong preference for experience with Security.
• Understanding of alliances and ecosystem vendors like Pure Storage, NetApp, PANW, AWS, MCSFT, GCP and others together and understands their value proposition and how to build up a joint solution with Rubrik
• Ability to support partner sales reps in identifying opportunities and closing sales campaigns
• Ability to travel up to 50% of the time

#LI-JM1

#LI-Remote

Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections.  

Snowflake’s values are key to our approach and success in delivering world-class Support.  Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do.

Snowflake’s Support team is expanding! We are looking for a Staff Major Incident Managerto join our team and achieve our goal of helping our customers achieve their business goals by providing outstanding service and support to our customers in their most important time of need.  

As a Staff Major Incident Manager, you enjoy working with a high-performing and fast-paced team with a high degree of tact, patience, and skill under pressure.  You are results-oriented, leveraging data, and metrics, and providing feedback to make operational, tactical decisions toward resolving major incidents. You possess a positive attitude and outlook and work with a high degree of integrity, accountability, attention to detail, planning expertise, and execution.  A thorough understanding of business impacts related to technical issues is also a must.

YOU WILL:

• Coordinate efforts to resolve critical customer issues, major interruptions, and client-impacting events
• Collaborate with Snowflake on-call engineers, and monitor online activity data for multiple Snowflake Services to identify service disruptions
• Develop strong partnerships internally with Sales, Services, Support, and Engineering
• Work with a global mindset as part of a team of Cloud Service Management team (Problem Mgmt, Escalation Mgmt, Major Incident Mgmt)
• Demonstrate strong judgment regarding incident management and problem mitigation, as well as the ability to make timely decisions from both business and technical perspectives
• Partnering with Engineering and Product Management on the resolution of major incidents that impact our customers
• Effectively drive for required solutions to provide the best customer experience
• Understand major incident practices and how to analyze and apply data to a decision-making process
• Understand proactive and reactive data points to develop a plan of action for our customers
• View problems and solutions holistically, from multiple viewpoints, and create a plan of action to best satisfy the needs of all stakeholders
• Manage customer-facing communications for incidents, explaining the details of disruption, the impact on customer applications, and how we are working towards a resolution
• Maintain disciplined and regular communications while building credibility through timely action and responsiveness during the major incident
• Effectively communicate critical issue status (both verbally and written) to executive staff, sales teams, and other involved parties
• Utilize your contextual interpretation and writing skills to effectively summarize pages of information into concise and readable paragraphs
• Understand and translate technical information and issues into business cases, impacts, and risks that can easily be interpreted by the customer
• Meet deliverable timelines based on prescheduled activities and events, such as customer, team, and executive updates
• Utilize business and technical skills to effectively manage customer impact, coordinate meetings, calls, and deliverables, and interpret trend/regression patterns
• Participate in on-call rotation as needed, potentially including occasional evenings and weekends

OUR IDEAL STAFF INCIDENT MANAGER WILL HAVE:

• B.S. or M.S. degree in CS, MIS, or equivalent discipline
• Technical competency in cloud environments, data warehouse architectures, and software development methods
• 8+ years of Support and/or Support Services related experience with a proven track record of delivering business value and improvement
• 8+ years of experience working with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), or a private cloud environment
• Excellent abilities in business productivity applications (Google Workspace preferred) for documents, spreadsheets, and presentations
• Previous experience in writing customer-facing root cause analysis or postmortem reports
• Experience with ServiceNow
• The ability to communicate the impact of the service incident with ease by shifting levels of communication between technical and non-technical
• Technical understanding of software/platform/infrastructure (SaaS/PaaS/IaaS) architectures, application, use, and management
• Excellent verbal, written, communication, and receptive listening skills.
• High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both clients and internal teams alike, continuously striving for mutually-beneficial solutions
• Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients
• The ability to adapt, be flexible, and learn quickly in a dynamic environment
• Excellent teaming skills, able to work with virtual and global cross-functional teams

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. 

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Reports to the Director, Sales Consulting EMEA and focused on supporting our largest and most strategic accounts and new business alongside other Sales Consultants, Sales Executives, Sales Leaders, Account Managers, and Professional Services staff. You will directly interact with LivePerson’s existing and prospective customers, both in support of the account owner or independently. You will contribute to the achievement of the EMEA revenue target, with commission incentives tied to that target. 20%-40% travel is required. 

You will: 

• Build and deliver sophisticated demonstrations around Conversational Cloud (Liveperson’s core messaging platform), Conversational AI (including Generative AI capabilities), Voice AI, Conversational Analytics, and key partner technologies (Apple Business Chat, WhatsApp, Instagram, IBM Watson, Google My Business)
• Partner with sales to develop the strategy for winning a given opportunity
• Architect new and custom solutions to set the vision for how our products will integrate into a customer’s infrastructure
• Get hands-on with Generative AI, messaging and real business use cases to drive outcomes through innovation and technology
• As needed, provide technical and industry expertise to other business units (non-sales) within LivePerson's R&D, Marketing, Partner relations, legal, M&A, Investor relations, HR, etc.
• Understand and share information about LivePerson’s competitors as you discover it, while following LivePerson’s ethical guidelines
• Collaborate with team members to author responses to “Requests for Proposals” (RFP, RFI, RFT, etc.)
• From time to time, educate and train the sales and delivery teams on LivePerson’s solutions
• From time to time, mentor new members of the sales consulting team
• From time to time, support customer conferences by running demo stations or by acting as a scheduled speaker at the event

You have:

• 3-5+ years of Solution Consulting / Pre-Sales Engineering or relevant technical experience (Solutions Architect, Solutions Engineer, Developer), with a proven track record of helping to close large Enterprise deals.
• Product Management or similar experience will also be considered.
• Demonstrated experience selling into or supporting sales cycle for large key accounts  (renewals, upsells, new LOBs, attrition prevention, expansions).
• Able to think creatively in complex situations and provide value in the development of strategic plans for an account, whether for an existing customer or a new logo prospect.
• Preferred, but not required, is experience related to: web, martech, video, mobile app, contact centers, telephony, Conversational Analytics, Conversational AI, and/or Generative AI.
• Strong public speaking skills
• Strong written communication skills
• Understanding of API concepts, UML diagramming and Agile development workflows.
• Understanding of Cloud infrastructure concepts. GCP or AWS certification is a plus.
• BA or BS Degree, or equivalent
• Desirable: education in Computer Science, Computer Engineering, Mathematics, Electrical Engineering, AI or related. Relevant boot camp and self study experience will also be considered.

Benefits: 

• Health: medical, dental, vision and wellbeing.
• Time away: vacation, dependent care, holidays, wellness days, and more
• Health: Medical, Dental and EAP.
• Time away: 28 days holiday + up to 5 Care Days.
• Financial: Workplace Pension Scheme, Employee Stock Purchase Plan.
• Family: Paid Parental Leave, maternity support.
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: Group life insurance, exclusive perks and discounts and more.
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Manager of Strategic Finance (FP&A)

US-Remote

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do 

Pindrop is looking for a Manager of Strategic Finance, a critical role for an individual who desires outsized business impact and redefining landscapes. Reporting to the Director, Strategic Finance, this role will ensure Pindrop’s financial, strategic, and operational objectives are achieved. We are excited to have you join our team if you desire creating impact and have superpowers in the following areas:

1. Analytical Horsepower for Insight Extraction
2. Interdisciplinary Collaboration and Impact
3. Reporting Automation and Data Capabilities

• Leverage product analytics, performance data, and market trends to build financial projections for all cloud environments such as Google Cloud and AWS
• Own cloud cost modeling to improve forecasting accuracy and lead the annual budget process for all Cloud hosting while providing data-driven decision support to selecting reserved instance commitments
• Appraise product features and monetization opportunities and partnering with Product Management on building business cases for investment thesis and ROI analysis
• Manage the development of sales targets and forecasts while collaborating with Sales Ops to design and implement incentive-based sales compensation plans and assist with process and systems improvements (i.e. SFDC)
• Partner with key stakeholders to build a robust GTM long-range model and planning strategy, including country expansion, sales coverage ratios and productivity, headcount capacity model, CS cost per case, cohort analyses, net dollar retention, etc.
• Partner with Marketing and Partners org to develop a comprehensive view of insightful pipeline analytics and reporting, highlighting areas of strength or weakness across the business, and recommendations for action
• Build cost-to-book (CTB) analysis and develop customer lifetime value (CLV) analysis to better understand cost of maintaining a customer vs acquiring new
• Automate dashboard reporting and repeatable analyses while improving data culture by leveraging SQL and Python

Who you are

• You aspire to take on an active role in building a path to IPO 
• You are a trusted advisor to the business to guide investments and strategic direction
• You are an independent logical thinker comfortable operating in ambiguity while solving problems with analysis, data, and structured arguments 
• You are comfortable presenting data to all levels of the organization including executive teams
• You have a growth-mindset and can handle the current tactical projects while simultaneously maintaining the strategic direction and creating a path forward
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees” 

Your skill-set: 

• Bachelor’s degree in Finance and/or Data Science or equivalent experience required
• 5-7 years of total professional experience in Strategic Finance and/or Business Operations combined with investment banking or management consulting experience
• High-growth B2B SaaS company experience required
• Spreadsheet modeling skills including charts, graphs, pivot tables, etc. with both Google Sheets and Excel required 
• Demonstrated proficiency in reporting automation and data visualization (i.e. SQL, Python, Looker, Tableau, etc.) and financial planning tools (i.e. Vareto, Netsuite, Adaptive, TM1, etc.) BigQuery is a plus. 
• Proven ability to create financial and operational models with an understanding in Enterprise SaaS/Usage-based models and operational metrics
• Experience with exit transactions and liquidity events such IPO, M&A, private fundraising, etc. preferred
• Interest in people management opportunities in the future preferred

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you’ll

• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers
• Familiarize with company products and business model, 
• Complete all initial 1:1s with key stakeholders and team
• Complete Company onboarding along with finance onboarding checklist (finance process, system access, confluence pages, etc.)
• Be part of existing key business meeting cadences and learn our business’s most essential metrics, objectives, challenges, and opportunities
• Get to know your team, conduct 1:1s with key stakeholders and begin to build relationships with your peers, and executives

Within 60 days you’ll

• Contribute by raising questions and assessing opportunities of improvement of current processes, including sales and demand gen forecast, BvA Forecast cycles, system migrations, etc.
• Gain a strong understanding of the monthly finance close cadence, forecasting cycle and gaps by drafting a proposal on key process improvements, including model enhancements and new areas to build upon and support
• Build and refine new dashboards to ensure KPI on track and drive reporting automation
• Lean into partnerships with GTM and Product leaders to drill into opportunities for revenue and cost optimization while building forecast model framework

Within 90 days you’ll 

• Calibrate financial models and minimize forecast variance
• Have had a few wins and shorter term projects completed and integrated into the business - with plans for longer term strategic goals in place
• Own relationship with key stakeholders and build model framework for GTM (i.e. Sales Capacity/Productivity modeling) and Products (i.e. infrastructure cost modeling)
• Create a standard process from 0-1 on data foundation and reporting automation 
• Enhance cost and revenue predictability with new models 
• Become the primary trusted business advisor for GTM and Product orgs

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• Recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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