Available Locations: Remote, US

Implementation Manager, Application Services

About the role:

Cloudflare provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As an Implementation Manager for Application Security and Performance, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are an expert in Layer 7 products like: DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL and Page Shield.

This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected at 30%.

What you will do:

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices.
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams.
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process. Provide guidance to the customer to configure their CPEs and integration points.
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations.
• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Experience might include a combination of the skills below:

• 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer.
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Deep understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs.
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills.
• Working experience with security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS.
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3.
• Working experience with infrastructure as code tools like Terraform.
• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty.

How will this role have an Impact?

This is a position in Quality Engineering responsible for implementing and driving the test strategy on the assigned scrum team. You will regularly work with your team and management to plan and execute effective and efficient testing solutions to deliver high-quality software products promptly.

What will you do?

• Drive quality in a scrum team at every level of the SDLC.  Championing and influencing use of core shift-left, behavior driven development (BDD) and test driven development (TDD) practices.
• Design, write, and maintain automated testing for front end UI and backend API, including system, integration, and end-to-end testing strategies.
• Document and perform manual testing of assigned products when appropriate
• Document and report bugs or issues found for automated or manual testing
• Drive release planning andassist in troubleshooting during rollbacks or change failures.
• Implement and champion a metrics driven approach to continuous improvement of software quality.
• Provide reporting and recommend improvements such as in-code coverage and defect density
• Lead efforts to research and document the root cause for output issues and identify which areas are not in sync
• Drive improvement to processes and technologies related with Software Quality Engineering
• Build and maintain positive relationships with customers and internal staff and other stakeholders
• Manage tasks for self and teammates to meet the assigned project dates
• Be a mentor for junior team members to help develop their skills and experience.

We are looking for someone with:

• BS in either areas of Computer Science, Software Engineering, Information Systems and Technology, and/or 3+ years equivalent experience required
• 5+ years of experience with deep requirements analysis; ability to rapidly understand a business domain, a system and its dependencies, and ask questions that drive depth and breadth of quality.
• 3-6 years of experience in quality assurance / testing work; specific experience in test design for microservices and APIs is desirable.
• 2-3 years of experience coding with one of C#, Java, JavaScript
• 2-3 years of experience developing API testing frameworks using tools such as Karate, SoapUI, ReadyAPI, REST-Assured, Postman, Jmeter. Gatling
• 2-3 years experience with automated testing frameworks and tools such as Cypress, Selenium, Playwright and/or 2-3 years of experience in automated mobile testing using Appium or Xcode
• Strong attention to detail
• Strong written and verbal communication skills
• Professional demeanor, dependable, and able to maintain confidential information
• Flexible and able to successfully accept change and lead the charge
• Able to successfully interact with all levels of an organization while building rapport and trust
• Flexible on work hours depending on business needs - some infrequent nights and weekends

For New York-based roles, the base salary hiring range for this position is $92 - 160k.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. 

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. 

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs. 

To learn more about how we’re driving outcomes and making healthcare work better, please visit us atwww.signifyhealth.com.

About the role:

Are you a talented Software Engineer who is excited to learn about business and contribute to the growth of an innovative IoT startup? We’re looking for a Software Engineer who can help us build all of our e-commerce and self-service revenue products at Samsara. 

As Growth Engineers, we ask questions like “What can we build to improve gross margins?” and “How can we build best-in-class e-commerce experiences?” We then build, test, and measure the impact of the experiments we run. We appreciate software engineers who are quick to pick up new frameworks/tools and are thoughtful about building quickly while being mindful of technical debt. The software we build has a direct impact on both revenue and our bottom line. 

In this role, you will have the opportunity to work the entire stack -- from how you architect and deploy to how you test the code you write. We use Python for our backends, Javascript (Vue) for our frontends, and AWS to manage our infrastructure. Our team believes deeply in solving hard business problems with software, data, and exceptional cross-team collaboration.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click hereto learn about what we value at Samsara. 

In this role, you will: 

• Leverage data to understand our customers and our funnel in depth, identify areas of opportunity and execute projects to drive revenue, customer growth, retention, and/or engagement
• Build customer-facing products using a combination of custom frontends, Cloud applications, backend services, scripts, etc.
• Collaborate with marketing, sales operations and product teams to implement growth initiatives
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Lead engineering discussions and write thoughtful documentation and tests

Minimum requirements for this role:

• 3+ years of experience working in a full stack, API engineering or application services role
• Experience with Python and/or Javascript (Vue)
• Knowledgeable about modern web technologies and testing frameworks
• Excellent analytical skills
• Ability to partner with different parts of the organization to identify and solve major business problems
• Desire to learn about our business and apply that business acumen to our applications
• B.S., M.S. degree (or higher) in Computer Science or related technical experience

An ideal candidate also has:

• 2+ years of experience on a Growth/e-commerce team
• Experience using Vue in production web applications
• Experience using AWS services: Elastic Beanstalk, Amplify, Lambda, CloudFront
• Knowledge of any of the following tools: Turborepo, Terraform, Cypress or any similar tools
• Knowledge of any of the following services: SaaS e-commerce platforms, Salesforce, Contentful, Stripe or any similar products

Implementation Consultant

About Shipwell

At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demand change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2023, 2022, 2021, Food Logistics’ 2022 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021, 2022, and 2023 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup.

Our Culture

Shipwell is a fast-paced, high-energy start-up that strives to build the future of shipping every day. Diversity of thought and cross-department collaboration is very important to us. We deliver open, honest, careful communication and work as hard as we play. We create & deliver solutions that are revolutionizing the industry, which brings excitement and purpose to our work. If you are looking for a place that will help you tap into your best work-self and give you hands-on experience building something big, then we invite you to come and build the future of shipping with us!

About the Role

As an Implementation Consultant, you will be partnering with our clients to design workflows, lead customer-facing working sessions, and configure the Shipwell TMS Platform for new client implementations. The project will begin at the close of sale and progress through post-go-live to ensure a successful introduction to the Shipwell Platform.

• You are the primary lead for the project kickoff, workflow design discussions, and the support of client testing, training, and best practice TMS utilization. 
• Evaluate current client processes and translate them into a future state design within the TMS
• Guide the client to a successful go-live based on milestones and tasks from detailed project plans.
• Partner with Shipwell Integration teams for alignment on ERP and Carrier connectivity.
• Partners with the client to define workflow needs and implement the scope of the project (understanding their culture, priorities and goals)
• Great at developing and maintaining customer relationships through various communication methods during the implementation process.
• Able to convey client needs internally, driving the resources needed for successful implementations
• Identify and address resolution of customer related issues during the implementation process by escalating to the appropriate department or management.
• Utilize Salesforce to update the status of ongoing client implementations.
• Manage multiple implementations simultaneously.
• You are a motivated individual who can work independently or as part of a team.
• You work well under pressure, adapt to change, and meet deadlines in a fast-paced environment.

What you need to have:

• 3+ years of SaaS Software Implementation and experience in a fast-paced, complex operational environment.
• 3+ years of experience in the logistics industry. Preferably involving:
• Full Truckload, Less than Truckload and/or brokerage operations,
• Procurement and vendor relations
• Experience with logistics system integrations involving an ERP and/or TMS
• Strong attention to detail and organizational skills
• Superb written and verbal communication skills.
• Excellent time management skills
• Motivated individual who can work independently and as part of a team.
• Demonstrated product expertise and the ability to learn new products

What is Preferred:

• Bachelor's degree in logistics or related business field
• Technical skills: SQL, ability to use Postman to access API endpoints, data configuration and troubleshooting
• Experience demonstrating software to both technical and non-technical people
• Energy and passion for teamwork and collaboration in a dynamic, fast-paced environment

Why Shipwell:

• Enjoy working remotely with the added perk of a home office reimbursement
• Unlimited Paid Time Off (PTO)
• A robust healthcare package that includes medical, dental & vision benefits, short-term and long-term disability, AD&S coverage, and flexible/health savings accounts
• 40K program where Shipwell matches up to 4%
• A yearly learning and development budget
• Subsidized internet, cell phone, fitness, and educational reimbursements
• Virtual team-building events where fun and connection take center stage 
• Join a vibrant, inclusive workplace shaped by friendly, talented individuals
• Receive a technology package including a MacBook Pro
• Employee Recognition Program to celebrate and incentivize hard work and success!

---The Salary Range for this role is between $80,000 - $90,000. Compensation is based on a number of factors including market location, job-related knowledge, skills, and experience. 

Shipwell is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and believe that experience comes in different forms. Diversity in our team makes for better problem-solving, more creative thinking, and ultimately a better product and company culture.

Even more important than your resume is a clear demonstration of impact, dedication, and the ability to thrive in a fast-paced and collaborative environment. Shipwell strives to have an inclusive work environment; so if you are hard-working & good at what you do then please come as you are.  We want you to contribute, grow, & learn at Shipwell.

We are looking forward to adding new perspectives to our team!

For more information about Shipwell visit shipwell.com, or connect with us on Twitter @shipwell, LinkedIn, and Facebook.com/Shipwellinc

At Praetorian, our vision is to create a future without compromise and our mission is to prevent breaches before they occur. By emulating attackers, we uncover the materials risks that lead to compromise before hackers are aware they exist. From cryptocurrency exchanges to autonomous vehicles and from medical device platforms to space telescopes, we leverage offensive security to instill a prevention first strategy in our customers. Checkout our new hire survival guide for more information on Praetorian's mission, vision, values, and culture.

• Join an industry with massive socio, economic, and political importance in the 21st century
• Work alongside some of the best and the brightest minds in the security industry
• Work with prominent clients and help them solve hard security problems
• Leave an indelible mark on a company where individual input has real impact
• Align your career trajectory with a hyper-growth company that is on the move

• Lead offensive security engagements and projects
• Identify nuanced vulnerabilities in advanced systems
• Develop mitigation strategies for keeping our customers safe
• Develop comprehensive reports and presentations for our customers
• Improve team tradecraft, techniques, and tooling
• Provide technical mentorship for recent hires

• Individual utilization objective and key result
• Individual project net promoter score objectives and key results
• Individual practice improvement objectives and key results
• Individual self-improvement and career advancing objectives and key results

• Experience exploiting applications that use generative AI
• Experience carrying out AI red teaming exercises
• Experience exploiting common LLM application vulnerabilities, including the OWASP Top 10 for LLM Applications
• Experience exploiting enterprise-scale LLMs, including Claude, GPT-4, or Gemini
• Experience developing tools to assist in LLM exploitation
• Experience implementing security controls for LLM applications

• Experience with pre-training, fine-tuning, and prompt engineering
• Experience working with GenAI models besides LLMs, such as text-to-image generation
• Experience integrating LLM APIs (such as the OpenAI API, Azure OpenAI Services, Claude API, or the Gemini API) into enterprise applications
• Experience securing high-performance computing systems
• Published research papers on LLM security
• Conference talks on LLM security
• Contributions to open source LLMs
• Knowledge of MITRE ATLAS
• Knowledge of the Google Secure AI Framework
• Knowledge of the NIST AI Risk Management Framework
• Membership in the OpenAI Red Teaming Network

• Customer centric focus with an obsessive need to wow and delight each client
• Relentless restlessness to improve service execution, service delivery, and the service practice
• Ability to maintain high levels of output and work ethic
• Personable individual who enjoys working in a team-oriented environment
• Comfort dealing with ambiguity in an environment where we build the plane as we fly it
• Ability to work within constraints and to challenge the status quo
• Ability to self-direct work, orient to action, and truly own the position in a hyper-growth environment

Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The Role:

Agile Six is looking for an Agile Product Owner (PO) for the Sitewide Facilities team working on VA.gov. This team manages a broad portfolio of products in the unauthenticated VA.gov experience, including some that are powered by a Drupal content management system (CMS) back-end. Products include: the VA.gov Find Locations tool; all functionality on VA.gov related to physical VA locations like VA Medical Centers, VA Clinics, and Vet Centers; and the data migrations, API integrations, and Drupal CMS functionality that power those products.

As a Senior Product Owner, you are passionate about eliciting, shaping, and communicating a digital product vision, and understand that great products are built collaboratively to fulfill the needs of both end users and client stakeholders. You are able to context switch rapidly, and manage roadmap and work in flight for multiple disparate projects during any given quarter. You are an intrinsically driven leader, an eloquent storyteller, a relationship builder, and know how to set, monitor, and measure progress towards product goals using Agile tools and methodologies. You take initiative to understand the evolving stakeholder landscape, and are flexible to adapt to the needs of your client and team. Most importantly, you have a passion for working on important problems that have a lasting impact on millions of users and make a difference in our government!

Please note, this position is anticipated, pending contract award response.

Responsibilities

• Develop an expert understanding of business and user needs and champion these in the definition of the product
• Define, explain, and iterate a product vision that is compelling to your users, team, and stakeholders, and develop a high-level product roadmap and other deliverables as necessary (objectives, KPIs, key results, etc.) to support fulfillment of the vision
• Integrate and leverage UX research and design within a cross-functional team to continuously inform the product vision, roadmap, and backlog
• Create and maintain a prioritized product backlog: write and prioritize themes, epics, features and stories; write clear, actionable acceptance criteria; and lead refinement sessions with team
• Actively participate in sprint planning ceremonies, and be available to team members throughout each sprint to answer questions about the priority, intent and acceptance criteria pertaining to user stories
• Establish a healthy, trust-based rapport and effective communication, prioritization, and negotiation with government product owners and other stakeholders
• Actively and collaboratively manage risk related to product vision and features, changes in scope or direction, and expectations around delivery timelines
• Ensure that product backlogs, roadmaps, and other guidance around product definition are informed by feedback loops around user needs (i.e. foundational user research, usability testing, etc.) as well as overall product strategy and vision
• Support the practice of product ownership within the larger company as needed through activities such as:
  • Assisting in outreach, recruitment, and hiring efforts
  • Occasionally participating in or otherwise supporting business development efforts, including code or design challenges, writing or reviewing proposal responses, etc.
  • Participating in communities of practice
• Collaborate with Drupal CMS Helpdesk to understand needs from community of 1000+ Editors using generating site content. Coordinate or directly participate in reproducing reported issues, prioritize asks against other planned work, and communicate about progress to both Helpdesk and related stakeholders.

We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment.

Basic qualifications

• 7+ years working in a Product Owner or related role with responsibilities listed above
• Proven track record of launching products from conception to production, and managing clients and key stakeholders
• Demonstrated technical competency to communicate a detailed roadmap
• In-depth knowledge and application of Agile principles and practices
• Has lived and worked in the United States for 3 of the last 5 years

Additional preferred qualifications

• U.S. Veteran
• Experience on a Drupal Project
• Experience with the VA
• Experience working with digital services and/or Civic Tech

Salary and Sixer Benefits

To promote equal pay for equal work, we publish salary ranges for each position.

The salary for this position is $143,779-$151,152

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not controlling), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and Election day off
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.