About the Role

Bloomreach is seeking a Senior Customer Success Managerto be the customers' advocate and key to a successful client partnership. All our Customer Success teams are focused on retention, customer satisfaction, and identifying new opportunities to expand our relationships with our customers to drive ‘win, win’ relationships. Customer Success Managers run a portfolio of accounts of varying sizes (number of accounts and ARR value), tiers and industries (e.g. retail, hospitality, subscription, finance). 

What you'll do:

• Build long-term relationship with your clients
• Act as a trusted advisor & industry expert able to challenge the status quo
• Act as a guardian for both, client & Bloomreach Engagement
• On the client side, the CSM’s main role is to ensure that we deliver value to the client at every moment of the cooperation.
• As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client’s goals & strategy.
• On the other hand, the CSM should ensure that the cooperation is a win-win for both sides.
• The CSM will run all required CSM duties including success planning, business reviews and status sessions
• Ability to identify risk and manage ‘path to green’ and proactively engage all relevant stakeholders in the process
• Independence, self-organization, ability to navigate ambiguous
• Ability to discuss Content and Discovery pillars

What you'll need:

• 4-7 years in B2B and/or B2C SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role.
• In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast.
• Knowledge of e-commerce, marketing and the current trends in the industry.
• Experience of leading teams and projects 
• Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modeling, prediction.
• Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
• Understanding of technology around marketing cloud solutions.
• Independence, self-organization, ability to navigate ambiguous situations.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $85,000-$130,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

About the Role

Customer Success Managers at Bloomreach are the customers' advocate and key to a successful client partnership. All our Customer Success teams are focused on retention, customer satisfaction, and identifying new opportunities to expand our relationships with our customers to drive ‘win, win’ relationships. Customer Success Managers run a portfolio of accounts of varying sizes (number of accounts and ARR value), tiers and industries (e.g. retail, hospitality, subscription, finance). 

What you'll do:

• Build long-term relationship with your clients
• Act as a trusted advisor & industry expert able to challenge the status quo
• Act as a guardian for both, client & Bloomreach Engagement
• On the client side, the CSM’s main role is to ensure that we deliver value to the client at every moment of the cooperation.
• As a trusted advisor, the CSM should educate the client about the best ways forward in their industry and ensure that our CDP is fully aligned with their client’s goals & strategy.
• On the other hand, the CSM should ensure that the cooperation is a win-win for both sides.
• The CSM will run all required CSM duties including success planning, business reviews and status sessions
• Ability to identify risk and manage ‘path to green’ and proactively engage all relevant stakeholders in the process
• Independence, self-organization, ability to navigate ambiguous
• Ability to  discuss Content and Discovery pillars

What you'll need:

• 2-5 years in B2B and/or B2C SaaS in online retail/e-commerce analytics, marketing. Ideally as an Account Manager/CSM or other similar role.
• In-depth knowledge of business and business trends, and the ability to understand clients’ business models extremely fast.
• Knowledge of e-commerce, marketing and the current trends in the industry.
• Experience of leading teams and projects 
• Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisation, campaign optimisation, automation, customer lifetime, e-mailing automation, reactivation, customer segmentation, attribution modeling, prediction.
• Ability to understand and actively use analytical concepts to identify which stage the business has reached, which KPIs are crucial for decision-making and which metrics the business is based on.
• Understanding of technology around marketing cloud solutions.
• Independence, self-organization, ability to navigate ambiguous situations.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $70,000-$110,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution

About Offensive Security

Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.

Become a part of our global presence and work from anywhere.With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.

Excited about our mission and what we do? Apply and join us!

About the Job

Hi Product Managers! We have a growing distributed team of project & product management, and software web developers located throughout North America and Europe.  We are designing and building our web platform that  is the foundation for the day-to-day sales, marketing and student learning activities.  It will be a high-traffic, consumer-facing, e-commerce web platform employing all the new modern software development technology, processes, and tools. Are you passionate about building a platform to help deliver the world’s best cybersecurity training, striving to close the talent gap in cybersecurity today? Are you looking to work in a culture where people treat each other like family and love what they do? Are you excited about being scrappy, always innovating to find creative, practical, and efficient solutions? This might be for you! 

Our team is growing and needs individuals with the grit to inspire, craft, and execute amazing new visions for our training product portfolio. Come be a partner with our  engineering, sales, marketing and customer success teams, help create the future of cybersecurity workforce development, training and education products, automate the mundane, embrace the creative, and deliver delightful learning experiences for our learners and customers..

Excited about our mission and what we do? Apply and join us!

Duties and responsibilities

• Understand company and product strategy and develop roadmap for your team to achieve the product strategy
• Gain a deep understanding of values we want to deliver to our learners and customers, and translate those values via great user experience and delightful, functional and efficient features.
• Understand business results to achieve, and use that information to develop detailed product requirements, including documents like MRDs or PRDs to clearly articulate the problems the product is solving, and how it is differentiated vs. competition.  Leverage best practices and industry standards wherever appropriate. 
• Understand business outcomes sufficiently well in your product line to be able to prioritize roadmap items to drive the biggest business results
• Builds, edits and maintains the product specs consisting of user stories, business rules.  Defines user stories (including pre-conditions and acceptance criteria) and provides clarifications necessary to assist the team with their story estimates and sequencing
• Reviews and prioritizes the product backlog as part of the preparation work for iteration or sprint planning, including coordination of dependencies with other product managers, if the case. During the planning meeting, the product manager communicates story detail and priorities and ensures the team agrees on the plan 
• Collaborates with their team and any other stakeholders in the sprint / iteration demo
• Collaborates on execution plans with technical leads, product managers, other product managers and project managers for each sprint, based on in-depth understanding of the product roadmap, technology needs, and development, testing, and deployment lifecycles
• Participates in all phases of software development (from concept to design to test to deploy to monitor to defect resolution)
• Cultivates an environment where team members are empowered and demonstrates a strong sense of ownership
• Communicates effectively, written, verbal, structured and unstructured to keep all the stakeholders in the loop on project status
• Develops, measures and monitors key metrics to know how the team is doing, the projects are progressing, and quality of the deliverables and code
• Encourages sharing of knowledge and leads by example
• Demonstrates an unwavering commitment to excellence, team culture, and living the OffSec values

Qualifications

• Good business acumen in understanding business outcomes and how to deliver business impact through products
• Minimum of 2 - 3 years of experience as product manager for a high growth B2B or B2C ecommerce products, experience with SaaS products, LMS, online training products highly desired.
• Minimum of 2 years of experience working in agile software development teams playing role of product managers
• Experience working at fast-paced, high growth companies
• Good sense for product design and user experience and Figma experience a +
• Good understanding of the software development life cycle
• Good knowledge of tools for managing software development (ie. ticketing and documentation systems as Jira and Confluence, prototyping tools such as Moqups, Balsamique, Adobe XD or similar)
• Good cross-disciplinary collaboration experience between engineering, product management, project management, technical operations, and internal stakeholders
• Experience with working with a software team following the agile development lifecycle
• Experience with e-learning platform, management consulting, and business school education highly appreciated
• Exceptional verbal and written communication skills, influencing skills
• Solid emotional intelligence and people skills
• Exceptional attention to detail and follow-up
• Results-oriented, self-motivated, proactive self-starter with a passion for delivering high quality software in a high-performance team environment

Working conditions

• This position is remote and will be performed from a home office. 
• Team members are located throughout North America and Europe.
• This position requires accessibility to Offensive Security systems and interfaces, and adherence to all security protocols and policies.

EEO

OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Amperity is more than just the leading customer data platform — THE PEOPLE bring energy, smarts, and experience from all different backgrounds, reflecting our commitment to diversity, equity, and inclusion. THE TECHNOLOGY is multi-patented, AI-powered customer data management software that we invented to help solve problems that have been frustrating consumer brands for years. THE OPPORTUNITY is to hitch your career to a rocket ship. We're addressing a critical market need: helping hundreds of leading brands make sense of massive amounts of transactional and engagement data so that they can understand their customers and provide experiences that delight while boosting revenue and moving the business metrics that matter. Come help us make it happen!

The Role

We're looking for an experienced Product Manager who has a passion for helping marketers turn data into real business value. In this role, you'll help define the future of activation in the Amperity platform, an area that's seen significant growth in the past few years. You'll understand the inner workings of how marketers and our team schedule and measure campaigns, which connectors matter to bring value, and how to bring it all together in a delightful experience. You'll have a passion for activation platforms, marketing organizations, and how MarTech is evolving the roles and work every day.

Interesting Problems

• Creating elegant experiences to power campaigns at scale for some of the largest B2C brands in the world.
• Understanding the business value of a unified customer view and making that available to our customers.
• Finding important customer insights and helping brands take action on those insights.
• Ingesting and cleaning large amounts of data daily and blending it with real-time events.
• Automatically stitching data together across disparate systems by training machine-learning models to build a probabilistic knowledge graph.
• Taking research algorithms and productionizing them for high-scale usage.
• Allowing users to perform complex, real-time queries across an aggregated view of their data.
• Publishing query result data to a diverse set of systems for client usage.
• Craft a powerful and elegant user experience to make these systems accessible for humans.
• Connect seamlessly to a wide variety of systems across marketing, analytics, and IT.
• And working with the engineers that accomplish this flexibly, durably, and while supporting each other in a distributed working environment.

About You

• Passion for understanding and using data to make delightful experiences for less technical users.
• Experience working with activation or campaign systems, and understanding the complexity of orchestration across many platforms.
• Demonstrated passion for balancing robust SaaS craftsmanship with continually shipping value to customers.
• Experience as the primary owner for complex projects involving coordination between customers, product management, and engineering.
• Stay up to date with industry trends and investigate new technologies in a hands-on, practical manner.
• A demonstrated success working in a fast-paced, swiftly-changing environment.
• A demonstrated history of escalating success in your career.
• Minimum 4-6 years experience in product management roles.

Remote Available, Seattle Preferred

Amperity has headquarters in Seattle and NYC. For this role, our preference is someone in Seattle but we are open to remote candidates. We are also currently hiring in CA, CO, FL, GA, IL, IN, MA, MN, NJ, NY, OH, OR, TX, WA.

Compensation

Base Salary: $170,000 - $234,000.Within our pay range, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, internal equity, as well as candidate qualifications such as skills, experience, and education/training. For qualified new hires, we generally target the middle of this range.

Cash Incentives:Cash incentives are also available.

Stock Options:The opportunity for ownership is an exciting part of Amperity's total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position.

Benefits

We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide.

Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

#LI-DNI

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 400 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Team:

Invoca is looking for a Social Media Manager to help ignite and elevate our brand awareness in the revenue execution category for B2C marketing, sales, and contact center teams. 

About the Role:

As Invoca’s Social Media Manager, you'll be the architect of our brand's digital presence, crafting dynamic campaigns and cultivating community engagement across various social platforms. As a key member of Invoca’s Corporate Marketing team, you'll spearhead the development of overarching social strategies and integrate brand objectives into captivating social-first initiatives. You’ll constantly be on the pulse of emerging trends and have the hunger to pioneer innovative pilots while collaborating cross-functionally to execute integrated campaigns. 

Your role extends to deepening our brand's thought leadership through executive profiles and facilitating internal communication through engaging content. With a keen eye on analytics, you'll optimize strategies and foster meaningful connections, driving impactful social campaigns aligned with product launches and industry trends. Your creativity will shine as you collaborate with designers and copywriters, ensuring content remains compelling and on-brand. With a global perspective, you'll adapt strategies across regions while maintaining consistency, serving as a linchpin between departments to ensure seamless collaboration. 

A successful candidate is a creatively inspired storyteller and social media expert with a proven track record of delivering social marketing results that drive brand awareness and revenue. Your deep experiences lead you to plan your program and drive ideas from conception to execution with autonomy. You’ll ensure that our brand's look, feel, and voice show up authentically, impactfully, and consistently on social media.

You Will:

• Develop overarching social media strategy for social channels, inclusive of campaigns, always-on social strategy, community engagement, influencers, content marketing, and associated creative.
• Execute and report on integrated brand campaigns, working cross-functionally with various departments and GTM teams to translate brand campaign objectives into social-first strategies.
• Identify new, hot trends and opportunities and drive social-first pilots that lead to broader brainstorming initiatives with cross-functional teams. This includes staying on top of the latest social media technical innovations and experimenting with new content types.
• Plan, collaborate, manage, and execute social media strategies that target specific ICPs: prospects in target industries, industry influencers, and customers.
• Drive our social media and content strategies through a deep-thought leadership program to build up key executive and spokesperson profiles.
• Create and publish monthly content calendars in addition to bi-monthly planning, featuring input from different teams to ensure content is strategic and data-driven.
• Drive social campaigns, programs, and marketing initiatives, including a robust macro/micro-influencer program (including key media, analysts, investors, peers, and partners) to align with product launches and relevant trends/news.
• Drive internal comms social sharing to bring fresh content to the organization.
• Analyze social media performance, share meaningful insights, and evolve/optimize overarching strategy by actively investigating and suggesting new ways to improve engagement on all social media platforms and emerging outlets
• Maintain a deep understanding of social media metrics, data analysis, and key learnings of data touchpoints as they relate to industry benchmarks and best practices. 
• Work with design resources to produce associated graphics and video content. 
• Work with internal copywriters and designer team to ensure content is engaging, informative, and on-brand. Occasionally create social-first content utilizing existing assets (Figma). 
• Collaborate with international teams to learn, adjust, and implement social strategies. Work closely with regional leads to ensure brand consistency across regions.
• Perform light community engagement in partnership with the Customer Marketing team.
• Partner with the inbound demand generation and paid social team to team to create, ideate, and deliver innovative, best-in-class organic social campaigns. 
• Lead as the key point of contact between external departments to ensure a fluid way of working for all.

You Have:

• 4+ years of experience leading all aspects of social strategy, such as LinkedIn, YouTube, X, Facebook, and Instagram. Knowledge of both organic and paid social media content on key platforms.
• Deep understanding of key social networks, nuances and algorithm performance.
• Track record of success in leading social media community engagement, with responsibilities in day-to-day management, growth strategies, measurement, campaigns, influencer marketing, paid media, and content strategy.
• Experienced in sharing various data to support which content types, formats, and lengths work on each platform. 
• 3+ years of experience collaborating with internal stakeholders and external partners and agencies.
• Analytic and quantitative skills - the ability to use data to develop and measure programs that convert.
• Experience managing and measuring a variety of ongoing and event or campaign-specific

Salary, Benefits & Perks:

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 15 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare -Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave -Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical -We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range -Salary Range $95,000- $114,000/ DOE plus bonus potential
• Please note, per Invoca's Covid-19 policy, depending on your vaccine verification status, you may be required to work only from home / remotely. At this time, travel and in-person meetings will require verification. This policy is regularly reviewed and subject to change at any time.

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

#LI-Remote

About the Job

We're looking for an experienced (Senior) Growth Marketing Manager (m/f/d) to join one of our portfolio companies and help manage its operations strategies.

In your day-to-day work, you will be responsible for the top funnel growth of the company. With your SEA and SEO strategy, you ensure that potential customers find the company online effortlessly and cost-effectively. With your extensive CRO knowledge, you will optimize their website, including CTAs, so that the quality of the leads improve and they see a significant increase in their conversion rates. In addition to acquiring new customers, targeted product marketing is your biggest lever.

Join our portfolio company: A German company focused on enabling metalwork businesses and customers to cut costs and delivery times by streamlining processes. The startup developed an innovative B2C digital platform that offers new levels of efficiency and productivity.

In this role, you’ll:

• Drive new customer acquisitions through data analysis and strategy development
• Optimize the acquisition funnel from awareness to action, including paid ads and sign-ups
• Conduct A/B testing, establish KPIs, and deliver easy-to-understand reports
• Collaborate with the product team to highlight latest developments
• Implement innovative engagement tactics to encourage feature adoption

Your Profile

• A professional background in the field of conversion and optimization. Preferably acquired within a fast-paced startup environment
• Proficiency in utilizing Google tools (Search Console, Analytics, Ads) and SEO tools (Ryte, Sistrix), as well as WordPress
• Recognized for a hands-on approach to tasks
• Ability to merge a growth hacking mindset with strong analytical capabilities
• Capable of completing tasks autonomously while also thriving in a team environment
• Can you create assets yourself in Canva? That's a plus
• Excellent German and English proficiency 

Please note eligibility to work within the EU is required for this role. 

Benefits and Perks

• Make a true impact in the Manufacturing as a Service industry
• Well equipped and modern office in the heart of Stuttgart
• Transparent culture with flat hierarchies where every person is highly valued 
• Thrive from an inspiring, creative, and diverse environment with amazing and smart colleagues from all over the world
• Having fun together as a company with regular team events
• Getting challenged and developing your professional skills by taking over responsibilities, and a guaranteed steep learning curve from day one
• Possibility for home office and flexible working hours to balance your work and private life
• Choose from a variety of drinks and healthy snacks available to keep you energised throughout the day
• Being part of an instant network within the Project A family

Apply below and become a part of our success story!

Our Commitment to Diversity and Inclusion

Project A is committed to diverse and equal opportunities hiring for all – applicants, candidates, and employees alike. We value humans – with all our glorious multifaceted backgrounds, perspectives, and experiences – and look forward to your application.

ABOUT THE ROLE

Stitch Fix is transforming the way people find what they love. Our technology teams have created unique, innovative software for customers, merchandising, styling, warehouse systems, and inventory management. We leverage customer data and user research to personalize our service and make smart bets. The result is a powerful offering to our customers and a successful business serving millions of men, women, and kids. 

We're looking for a strategic Sr. Director of Product for our Client Support and Styling organization. We are proud to be #1 in Ecommerce Customer Service (Forbes). This person will lead the teams that will conceptualize, design and build innovative experiences that engage and inspire Stitch Fix clients and support our internal stylist and agent teams. The Client Support and Styling teams help customers discover their style and respond to requests or needs. They provide a personalized shopping experience optimized to help clients make decisions about buying clothes they will love. This high-impact role is responsible for building the differentiated experiences, tools, and platforms that empower our Styling and Client Support teams to deliver next generation delightful experiences to our clients. From ideation to strategic execution, this Sr. Director will play a critical leadership role in defining the future of the Stitch Fix client shopping experience.

Reporting to our VP of Engineering and serving as a key leader for the Technology and Product organization, this Sr. Director will bring expertise in conceptualizing new product experiences that solve real customer, stylist, and agent problems and working across teams to bring these experiences to life. If you enjoy solving problems in a dynamic environment and influencing business and technical leaders with your creative solutions, we want to hear from you!

YOU’RE EXCITED ABOUT THE OPPORTUNITY BECAUSE YOU WILL…

• Lead and mentor a team of Product Managers across client support, styling and account protection creating an environment of teamwork, trust, and mutual success
• Define the product strategy and roadmap for client - stylist engagement on our eComm and mobile  experiences, including introducing rich video and community content to enhance our daily active experience 
• Define and manage the end-to-end styling experience (stylist tools and capabilities), across domains and across the Fix and Freestyle experiences, helping to present a personalized assortment to clients in an engaging way. 
• Ideate, define, manage, and execute on the product strategy for client support and account protection (agent tooling, payments, tax and fraud) elevating Stitch Fix to be the best client support organization.
• Be an evangelist for the Stitch Fix client, both internally and externally
• Navigate diverse stakeholder groups, forming and sustaining trusted relationships and acting as a key connector bringing together multiple perspectives
• Lead regular and robust product and technical design discussions with your team, across partner teams, and ensure that we’re building the right experiences that drive loyalty for our clients
• Influence leaders and teams to effect change across the technology organization

WE ARE EXCITED ABOUT YOU BECAUSE YOU BRING…

• 10+ years experience using customer or e-commerce analytics to improve the customer experience and achieve business goals
• 10+ years demonstrating the ability to work across product, merchandising, marketing and engineering teams, and at least 5 years of people leadership experience
• Experience leading conversion optimization teams in a B2C or B2B environment to increase customer acquisition and retention
• Demonstrated ability to lead conversion optimization strategies access different customer cohorts
• Excellent communication and storytelling skills that you use to craft compelling narratives and presentations to bring others along to the vision 
• Sound business judgment with the ability to easily communicate a business case for a new opportunity
• A strong sense of ownership, willing to roll up your sleeves and drive end to end product development for innovative customer experiences
• Ruthless prioritization in the face of competing priorities and a bias for action
• Success in delivering results in a complex,  fast paced environment

Exceptional interpersonal and communication skills. Must be able to explain technical concepts and analysis implications clearly to a wide and senior audience, and be able to translate business objectives into actionable analysis.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. 

Classy helps nonprofit organizations increase their impact by creating outstanding giving experiences. Our best-in-class suite of online fundraising solutions help millions of people amplify their support for the causes they care about. As an independent subsidiary of GoFundMe, we are a global leader in modern giving across B2C and B2B, crafting new opportunities to reach more people and organizations across the world. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $4 billion for social good.

About the role:

Are you a hyper-organized, personable, and hard-working individual who is looking to challenge yourself in new ways? The Classy sales team is hiring and looking for the cream of the crop! A successful Enterprise Sales Development Rep (EDR) has exceptional communication skills and is a strategically minded individual with a strong mental flexibility to adapt to change. Above all else an EDR is determined to succeed.

Enterprise Sales Development Reps are the front line of the enterprise sales process. The core function of an EDR is identifying key contacts and understanding the fundraising pain points of the largest nonprofits in the United States. EDRs then build a plan to engage these organizations and ultimately own the execution of that plan. Enterprise Sales Development Reps are measured by their ability to multi-thread various departments within organizations in order to build relationships, generate pipeline, run discovery calls, and execute a seamless handoff of qualified prospects to the Account Executive team. Success in this role is obtained by working closely with Enterprise Account Executives to strategically target accounts and exceed monthly, quarterly, and yearly pipeline goals. EDR’s handle pressure in stride, all while working in an environment that is dedicated to ensuring individual and team success. EDR’s and Account Executives are true partners in every aspect of their shared business, thus giving EDR’s a unique opportunity to develop their soft skills and sales acumen under the guidance of senior sales reps. The level of business and professional growth within this role is unmatched.  

What you’ll accomplish:

• Build Account Plans that identify key areas of entry into accounts and show an understanding of the technology, contacts, and fundraising initiatives at these nonprofits
• Use multiple channels and approaches to obtain a minimum of 50 outreach activities a day to nonprofit organizations within your provided territory
• Work with marketing to plan creative strategies (events, mailers, conference engagement, and more) to engage your accounts
• Methodically qualify, build, and forecast an accurate sales pipeline in Salesforce using MEDDIC
• Accurately document and track all activities in Salesforce 
• Consistently surpass your monthly quotas through hard work, a proactive approach to growth, and implementing feedback
• Thrive on change while remaining highly organized, optimistic, and coachable
• Become an expert in online fundraising - asking insightful questions, overcoming objections and understanding your client’s needs will be critical to your success.

What We Are Looking For In You:

• You have an appetite for learning!  You might watch TED Talks for fun, are keen on turning training and feedback into action, and practice continuous proactive self-improvement
• Problems don’t intimidate you and you’re self-motivated to improve systems. You might see a process and say “I can make this better”
• Bringing new, creative ideas to the table excites you. You’re not scared away by a blank slate and have a willingness to collaborate with team members to brainstorm new outreach ideas
• You are committed to a high standard of integrity and work ethic
• You’re an excellent listener, assertive, persistent, and persuasive - show us your grit!
• You might own a doormat or a coffee mug that reads “hustle” because you thrive off surpassing goals. 
• You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn't an option
• You are hyper-organized and cannot tolerate things “slipping through the cracks” 

What you bring (Required):

• 1+ years of inside sales or relevant experience (selling over the phone/web preferred)
• Outbound prospecting experience
• Excellent communication skills & a professional telephone presence - No fear of the phones!
• Experience navigating through organizations to reach decision makers  
• High level of emotional intelligence  
• Positive attitude and a drive to win
• Technically savvy

What would be incredible to have (Preferred):

• A background or prior experience in Operations
• Previously trained in consultative / value based selling
• Experience using a CRM (preferably Salesforce) and sales engagement and automation software (Such as: Salesloft, LinkedIn Sales Navigator, Zoominfo, Chorus)
• Bachelor's Degree

Why you’ll love it here:

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of mental and wellness programs to support employees
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company.

Dedication to Diversity

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

The expected US salary range for this position is $46,150 - $62,400 ($71,000 - $96,000 when potential commission is factored in), + equity + benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Product Manager II

At Thirty Madison, we’re focused on giving patients a better way to treat and manage chronic conditions that impact millions of Americans every day.

We are seeking a skilled Product Manager II to lead the development of our products and drive business growth. As a Product Manager II, you will be responsible for developing and executing a product strategy that aligns with the company's goals and meets the needs of our customers. You will work closely with cross-functional teams, including engineers, designers, marketers, and operations, to develop and launch new products and improve existing ones.

We look for teammates who are curious, kind, and will challenge us at every turn and above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $135,200 - $185,900 per year.** 
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy (Exempt) 

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day 

• Develop and execute a product strategy that aligns with the company's goals and meets the needs of our customers
• Conduct market research and gather customer feedback to identify customer needs and pain points
• Define product requirements and prioritize features based on customer feedback, business goals, and technical feasibility
• Work closely with cross-functional teams to design, develop, and launch new products and improve existing ones
• Define and monitor key performance indicators (KPIs) to measure product success and make data-driven decisions
• Collaborate with senior leadership to ensure that your product aligns with the company's long-term vision
• Collaborate with other Product Managers to develop best practices and share knowledge
• Stay up-to-date with industry trends and emerging technologies to inform product decisions and strategy

What you bring to the role

• Bachelor's degree in a relevant field
• 4+ years of experience as a Product Manager 
• Strong analytical skills and the ability to make data-driven decisions
• Excellent communication skills and the ability to work collaboratively with cross-functional teams
• Experience with Agile methodologies and product development processes
• Demonstrated ability in developing and launching successful products and features
• Passion for innovation and creating exceptional customer experiences
• If this sounds like the right opportunity for you, we encourage you to apply and join our team as a Product Manager II.

Bonus points

• Domain knowledge of healthcare or in a similar, highly regulated market
• Experience with an e-commerce platform and/or B2C digital products