Sr. Analyst, Business Systems 

Thirty Madison is looking for a Sr. Analyst, Business Systems to join our Accounting Team. In this role, you  will serve as the administrator of our core ERP (NetSuite) as well as peripheral financial systems (inventory, payments, expense, etc.), and will create and manage integrations between systems. As the Business Systems Analyst, you will serve as the technical point of contact for financial applications, data integrity, system configuration & testing, report writing, and troubleshooting. You are the ideal candidate if you are resourceful, results-focused, hyper-analytical with a keen attention to detail and have a willingness to roll up your sleeves and get the job done. We look for teammates who are curious, kind, empathetic, and proactive, who will challenge us at every turn. This is an incredible opportunity to help build the business systems function at a company that is transforming the healthcare industry. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $89,600-$123,200 per year**
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.

What You Get To Do Every Day

• Support the implementation and maintenance of integrated financial systems such as NetSuite, Corpay, Navan, and TrueCommerce
• Manage incoming tickets and support inquiries
• Address system integration issues and resolve data synchronization errors
• Collaborate with relevant stakeholders to maintain Master Data within finance systems, including items and vendors
• Assist in translating business needs into system improvements through data pipelines, business process adjustments, configuration, and customization
• Collaborate with Data/Data Engineering teams on relevant projects, such as middleware implementation between business and accounting systems, and integrating various data sources into NetSuite while ensuring downstream impacts on Accounting functions like GL, AP, and AR are supported
• Fulfill user requests for data reporting across financial systems
• Actively contribute to continuous improvement efforts in reporting, forecasting, and accounting activities by leveraging automation, system enhancements, data quality initiatives, consolidation efforts, and quality improvement endeavors
• Other necessary tasks as required

What You Bring To The Role

• 3+ years demonstrated proficiency with progressive business systems in a diverse or rapidly evolving environment
• At least 1 year of experience in an administrative role with NetSuite OneWorld, encompassing user management, master data oversight, configuration, customization, workflow/script upkeep, and user support
• Proficient in Excel, with an intermediate level of skill, capable of fulfilling reporting requirements including saved searches, reports, KPIs, and dashboards
• Proven track record of interpreting business needs and facilitating optimized utilization of business systems through requirements gathering, documentation, and end user training
• Willingness and ability to adapt to and effectively drive/execute change initiatives
• Focus on process optimization; possess a visionary outlook with the capability to apply pragmatic solutions and navigate through uncertain situations
• Team-oriented mindset, capable of working independently yet comfortable within a dynamic, intricate organizational framework, and willing to collaborate with colleagues on various projects and requirements
• Hard working and detail oriented, with exceptional organizational and time management abilities coupled with a proactive attitude where no task is deemed insignificant
• A passion for the Thirty Madison mission of expanding access to healthcare, with an eagerness to join a lean team and build things from the ground up

Bonus Points

• Certification in NetSuite
• Proficiency in SQL, Javascript, and/or SuiteScript
• Familiarity with middleware solutions such as Celigo or API integration
• Bachelor’s degree in Finance, Accounting, Computer Science, or a related field

Senior Engineer l, Security

We are looking for a dedicated Security Engineer to join our growing team. This Security Engineer will be working alongside an existing team of experienced security engineers and partnering closely with technologists across the company to help build digital health security and protect our patients here at Thirty Madison! We serve our patients from start to finish, and security works the same way, all the way from the deepest infrastructure to the patient experience, we want our patients to be safer by being with Thirty Madison. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $152,800 - $210,100 per year.** 
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

• Build and mature a threat hunting program.
• Detect and respond to security incidents and participate in an incident on-call rotation
• Develop innovative ways to detect security incidents.
• Design and build the security for the future of our infrastructure.
• Partner with the infrastructure team, engineering team, compliance team and within security teams to maintain and further improve our cloud security posture.
• Create solutions and processes to identify, resolve and mitigate security vulnerabilities and risks.
• Research threats and attack vectors that impact Thirty Madison’s applications and infrastructure.
• Devise and bolster defense-in-depth through secure-by-default frameworks, architectures and processes.
• Mentor and share security standards and processes with all parts of the organization.

What you bring to the role

• Expertise responding to complex incidents across endpoint, network, and cloud.
• Capable of understanding an unfamiliar system enough to successfully respond to an incident involving the system.
• Expertise in detection engineering.
• Experience with SIEM, EDR, and CSPM tools.
• Deep understanding of the threat landscape.
• Experience with assessing risks.
• Experience in cloud security, especially for AWS, anything to do with IAM, secure configuration of services, AWS native security services like AWS Cloudtrail, SCP’s, AWS Org, Config etc.
• Ability to understand the whole solution, not just the technology.
• Focus on the end to end lifecycle of solving a problem and solutioning for it and not just implementing a security technology. Have a well-rounded view for problem solving.
• Deep care for the patient and your fellow employees experience as you surpass security challenges.
• Hunger to drive decision making, collaboration and to have deeper opinions on security design.
• You can review different design choices and can understand/discuss pros and cons for each.
• Ability to code to automate tedious tasks.
• Experience with Infrastructure as Code. We use terraform!
• Strong collaboration skills with the wider security team and engineering at Thirty Madison

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.

Senior Director of Product Management - Care Technology

As a Senior Director of Product Management, you will play a pivotal role in shaping the future of healthcare technology at Thirty Madison. You will lead the strategic direction, development, and execution of our Electronic Health Record (EHR) systems, clinical tooling, and pharmacy operations platforms. Your leadership will ensure our products not only meet the current needs of healthcare providers and pharmacists but also anticipate future challenges in the healthtech landscape. This role requires a balance of technical depth, healthcare industry expertise, and leadership skills to oversee a team of Product Managers and individual contributors (ICs). Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $195,200 - $268,400 per year.** 
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day 

• Strategic Vision and Leadership: Define and execute the product strategy and roadmap for our EHR, clinical tooling, and pharmacy operations. Lead the product management team to achieve business goals, fostering innovation, prioritizing initiatives, and coordinating product development timelines.
• Team Management and Development: Oversee a team of Product Managers and ICs. Mentor and develop the team, setting clear goals and expectations, and providing feedback and support for career growth.
• Stakeholder Collaboration: Work closely with engineering, clinical, design, marketing, sales, and support teams to ensure product strategies align with company goals. Act as a bridge between technical and non-technical stakeholders, ensuring clear communication and alignment.
• Customer-Centric Design: Incorporate user feedback and market research into product development to ensure our solutions meet the needs of healthcare professionals and patients. Advocate for the best possible user experience.
• Market Analysis: Keep abreast of industry trends, regulatory changes, and competitive landscape to inform strategic decisions. Leverage insights to position our products effectively in the market.
• Operational Excellence: Ensure product development processes are efficient and scalable. Foster a culture of continuous improvement and accountability within the product management team.
• Regulatory Compliance and Safety: Ensure our products comply with healthcare regulations and standards, prioritizing patient safety and data security in all product decisions.

What you bring to the role

• Required Experience: Minimum of 10 years in product management, with at least 5 years in a leadership role within the healthcare technology or EHR space. Proven track record of delivering successful healthcare technology products.
• Education: Bachelor’s degree in a related field (Healthcare Administration, Business, Engineering, Computer Science). MBA or equivalent advanced degree preferred.
• Skills: Exceptional leadership, communication, and interpersonal skills. Strong analytical and strategic thinking abilities. Deep understanding of the healthcare industry, including EHR systems, clinical workflows, and pharmacy operations. Familiarity with healthcare regulations (HIPAA, HITECH, etc.) and standards.
• Personality Traits: Visionary with a passion for healthcare innovation. Resilient and adaptable in a fast-paced environment. Empathetic leader who values diversity and inclusion.

Senior Software Engineer I

We are looking for an accomplished Full-Stack Engineer with a preference toward the Backend to join our Growth Engineering team! Growth has pioneered what success looks like at scale, and what once was growing a business from 1mm - over 100mm ARR, is now a new challenge of growing from 100mm to 1bn. You will be working alongside a team of dedicated engineers supporting and building features for our Keeps and Cove brands.

This is a perfect opportunity for someone who is passionate about developing technology that will continue to ensure our patients get the care that they need. We are looking for someone who is excited and motivated by the opportunity of a team dedicated to growing our business and prioritizing the care of our patients. Even the smallest changes to our products and applications will have a massive impact, at a scale of 8mm+ page views per month. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

• The base pay range for this position is $138,400 - $190,300 per year.**
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, individual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.”

What you get to do every day

• Build and maintain web applications using the latest technologies such as Ruby on Rails, Graphql, React, NextJS, and PostgreSQL
• Develop efficient services that support the journey and continuous care of our patients.
• Collaborate closely with Product and Design to build features to support onboarding new patients, and serving existing ones.

What you bring to the role

• 5+ years experience as a Full Stack Software Engineer .. our ideal candidate has a preference toward working with the backend/API layer (especially Ruby on Rails) with a willingness/ability to take on frontend work as needed.
• A history of delivery on high impact organizational projects
• Very communicative, with a strong sense of responsibility to your team
• A strong conviction in favor of reliable unit, end-to-end, and integration testing
• Background in Full Stack software engineering including common web architecture patterns and relational databases
• Ability to take ownership of problems and act on them independently in a constantly evolving environment
• Creative thinking and ideas about how to continue to improve our teams
• Participation in the team’s on-call rotation
• Bonus: Knowledge of the technical challenges in the healthcare industry 

Senior Director, Total Rewards & People Operations 

As the Senior Director, Total Rewards & People Operations, you will be responsible for designing, implementing, communicating, and administering the company’s compensation and benefit programs as well as building a world-class People Operations function. You will be the ideal candidate for this role if you are a self-starter with a bias for action and deep experience in building Total Rewards programming, managing payroll, and delivering processes and systems for scale. You are deeply analytical, organized, and detail-oriented, enabling you to successfully drive forward multiple complex projects. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $183,200 - $251,900 per year.
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy 

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, depending on the position offered.

What you get to do every day

• Strategic Leadership: Lead, manage, and develop the Total Rewards, Payroll, People  Operations teams, ensuring a high level of service delivery.
• Board of Directors Support: Assist in conducting analyses and creating reports and materials for our Board of Director meetings.

Total Rewards & Payroll 

• Develop Thirty Madison's Total Rewards philosophy to attract, motivate, and retain top talent while ensuring compliance with legal and regulatory requirements.
• Develop compensation policies and procedures to provide consistency and governance.
• Create effective education and communication strategies to maximize the value of our Total Rewards offerings.
• Collaborate with Talent Acquisition to benchmark positions and develop competitive total reward packages.
• Partner with the Chief Financial Officer on forecasting and implementing compensation, equity, and benefits plans.
• Oversee benefits and compensation cycles, including equity review cycles and benefits enrollment.
• Manage 401k reporting and compliance.
• Design and implement a full suite of benefits for our innovative healthcare company and ensure compliance with regulatory requirements.
• Oversee and lead the payroll team to drive efficiency and accuracy of our payroll processes
• Collaborate with Finance to develop and manage compensation accruals.
• Stay current with payroll tax laws and regulations, ensuring compliance.
• Oversee year-end payroll activities, including W-2 processing.
• Manage relationships with payroll service providers and vendors.

People Operations 

• Build world-class People Operations function that allows Thirty Madison and KMG to operate seamlessly, efficiently, and drive a positive employee experience
• Oversee all aspects of People operations, including employee onboarding, offboarding, and HRIS systems
• Develop and operationalize culture-aligned policies, procedures, and programs compliant with federal, state, and local employment laws and regulations, minimizing corporate risk 
• Utilize data-driven insights to support the People Team and Leadership in making informed decisions and continuously improve People processes and practices
• Identify opportunities to optimize HR processes through automation and system enhancements
• Negotiate and oversee partnerships with People Operations vendors

What you bring to the role:

• 10+ years of experience in compensation and benefits, including equity design and administration.
• Proven track record in developing successful Total Rewards strategies for hyper-growth companies.
• Deep expertise in employment and immigration laws, regulations, and policies.
• Strong analytical skills and financial acumen.
• Data-driven mindset, able to leverage data for actionable insights.
• Excellent written, verbal, and presentation skills.
• Strong cross-functional relationship-building skills.
• Strategic mindset with a hands-on approach.
• Strong operational background with the ability to manage complex projects.
• Bias towards action and a continuous improvement mindset.

Senior Analyst, Practice Operations

We’re looking for a Senior Analyst to join the Practice Operations team. In this role, you will work closely with our providers and business stakeholders, from supporting workforce management to monitoring provider response times. You’ll play a role in efficiently supporting and scaling our provider network, and enabling high-quality patient care across all of our brands. You must be comfortable speaking with others across various channels (primarily email/message) compassionately and professionally. You will be responsible for gathering data to support/update/edit forecasting models, and notate practice needs as we scale. 

This position will report to the Director of Practice Operations and work cross-functionally with workforce management and Institute Practice Managers to solve problems, sustain capacity planning, and efficiencies, and unlock the potential of our team.  Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $81,360 to $111,870 per year
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy 

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day 

Optimize Provider Capacity Model

• Strategically enhance Provider Capacity Model for improved efficiency
• Proactively analyze and manage provider-driven metrics to optimize patient care timelines
• Lead needs assessment and coordination of provider-care coverage through advanced forecasting models and routine data analysis
• Drive continuous improvement of day-to-day workflows to meet evolving needs and resource availability
• Utilize strong analytical skills to conduct data analysis and generate impactful insights, contributing to informed decision-making and strategic planning within the organization.

Project Management

• Lead project management initiatives to support operational enhancements across KMG medical group and Practice Operations
• Assist with monitoring provider licensing and credentialing needs as they pertain to gaps in coverage
• Oversee project management and database software for Provider Operations teams
• Other ad-hoc, medical-operations related tasks
• Other duties and projects as assigned, based on business needs

What you bring to the role

• At least 4 years of experience in an operations, consulting, or similar role.
• 4 years of experience in forecasting/projecting needs from data 
• Experience in healthcare, provider relationships is a major plus!
• Strong analytical skills with the demonstrated ability to use data analysis to build impactful insights. 
• Expertise in Excel a must, experience with business intelligence software such as Looker, preferred.
• Advanced Google Suite knowledge and the ability to navigate and build spreadsheets are a must 
• Comfortable working across multiple projects and initiatives
• Aptitude and enthusiasm to learn the ins and outs of a fast-moving business in the healthcare world
• Advanced written and verbal communication
• Superb judgment, the ability to think quickly on your feet, and with deep empathy

Product Manager II

At Thirty Madison, we’re focused on giving patients a better way to treat and manage chronic conditions that impact millions of Americans every day.

We are seeking a skilled Product Manager II to lead the development of our products and drive business growth. As a Product Manager II, you will be responsible for developing and executing a product strategy that aligns with the company's goals and meets the needs of our customers. You will work closely with cross-functional teams, including engineers, designers, marketers, and operations, to develop and launch new products and improve existing ones.

We look for teammates who are curious, kind, and will challenge us at every turn and above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $135,200 - $185,900 per year.** 
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy (Exempt) 

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day 

• Develop and execute a product strategy that aligns with the company's goals and meets the needs of our customers
• Conduct market research and gather customer feedback to identify customer needs and pain points
• Define product requirements and prioritize features based on customer feedback, business goals, and technical feasibility
• Work closely with cross-functional teams to design, develop, and launch new products and improve existing ones
• Define and monitor key performance indicators (KPIs) to measure product success and make data-driven decisions
• Collaborate with senior leadership to ensure that your product aligns with the company's long-term vision
• Collaborate with other Product Managers to develop best practices and share knowledge
• Stay up-to-date with industry trends and emerging technologies to inform product decisions and strategy

What you bring to the role

• Bachelor's degree in a relevant field
• 4+ years of experience as a Product Manager 
• Strong analytical skills and the ability to make data-driven decisions
• Excellent communication skills and the ability to work collaboratively with cross-functional teams
• Experience with Agile methodologies and product development processes
• Demonstrated ability in developing and launching successful products and features
• Passion for innovation and creating exceptional customer experiences
• If this sounds like the right opportunity for you, we encourage you to apply and join our team as a Product Manager II.

Bonus points

• Domain knowledge of healthcare or in a similar, highly regulated market
• Experience with an e-commerce platform and/or B2C digital products

Growth Partnerships Associate

We’re looking for a creative and data-driven marketer to help us scale growth on offline marketing channels for Keeps and Nurx! As an Associate on the Growth Marketing team, you will support customer acquisition initiatives with a primary focus on influencer channels, along with supporting efforts across Podcast, TV/OTT, and other growth partnerships. To succeed in this role, you should be comfortable working with large budgets across multiple channels and contributing to delivering on CAC and ROAS targets. You should be interested in, and in tune with, the latest trends in the creator marketplace and have a finger on the pulse of what’s working for advertisers across all social platforms. In addition, a keen attention to detail, strong communication skills, an analytical mentality, and a can-do attitude will also be key to success! Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions. 

Comp | Perks | Benefits 

• The base pay range for this position is $74,400 - $93,000 per year.**
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy (Exempt)

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

• Plan, launch, and optimize new influencer campaigns across YouTube, Podcasts, TikTok, and Meta, ensuring all creative, legal, and clinical guidelines are met
• Analyze fluctuations in performance and cross-channel data to identify factors driving impact to channels and the business in order to take performance to the next level
• Work with agency partners to generate a strong roster of acquisition-driving creators with tests across new platforms, content genres, and more
• Support Brand marketing campaigns that utilize influencers as part of larger initiatives
• Collaborate with Paid Social team to develop a steady stream of creator-generated ads
• Work with Creative to refresh copy and visual assets and to prepare toolkits for creators for new product launches
• Lead proactive outreach to drive direct partnerships with top tier creators; manage those relationships with white-glove service

What you bring to the role

• 2+ years of high-performance experience working on marketing teams and growth initiatives, ideally in DTC/e-Commerce
• Experience in some combination of offline channels, influencers, or paid social
• Analytical mentality and hands-on experience with Google Sheets/Excel and Looker or any other data tool to produce reports.
• Strong project management skills with the ability to handle multiple projects and the desire to bring structure to undefined procedures
• Strong attention to detail and organizational skills
• Eagerness to join a fast-growing company
• Passion for the Thirty Madison mission of expanding access to healthcare

Director, Product

As the Director, Product, you will be responsible for overseeing the development and management of a large section of Thirty Madison’s product portfolio. The ideal candidate is strategic and able to drive and execute a forward-looking product strategy; own our product processes, including roadmapping and sprint planning; align stakeholders across the organization on product strategy; drive rigorous product processes; and mentor and manage a team of talented PMs. You will own and execute specific product features/initiatives, in addition to driving the overarching product strategy that contributes to business growth, meet patient needs, and generate revenue.  Above all, you embody the Thirty Madison mission of providing access to healthcare for patients with chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $180,600.00 - $255,200 per year.
• Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy 

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

• Lead product lifecycle, including optimization of existing features and ideation, validation and implementation of new features
• Develop and execute product strategies that align with Thirty Madison’s overall business objectives. This includes identifying new product opportunities, conducting market research, and analyzing customer needs and preferences. 
• Own the quarterly and annual product roadmapping process to achieve core business objectives vis a vis revenue attainment, patient engagement and customer retention, with a constant and relentless ability to prioritize and execute to deliver business impact
• Mentor and build a team of talented product managers; recommend and drive a resourcing plan to support current and future business needs
• Drive cross-functional alignment on brand product priorities among stakeholders (engineering, design, data, marketing, operations) and Thirty Madison stakeholders, including platform product 
• Build a strong culture of product experimentation, in partnership with engineering, data, and design; ensure experiments are well-structured, informed by data, and optimized and iterated
• Be willing to get into the weeds when needed (e.g, gather, synthesize, and prioritize user and business needs and transform those needs into detailed product requirements)
• Bring improved rigor to product and design processes, including high-level roadmap planning, sprint planning, product discovery, user research, design review process, and documentation 

What you bring to the role 

• 8+ years of relevant and progressive product management experience, including 3+ years in a product leadership role
• Experience as a people leader 
• Demonstrated success establishing processes and structure that facilitates long-term growth
• A strong bias towards data and track record of building a data-driven culture in your teams 
• Ability to clearly communicate the product vision to stakeholders, including senior leadership, employees, and patients
• Proficiency in analytics tools, alongside extensive experience with A/B testing
• Healthcare experience is a strong plus, passion for building better patient experiences is a must 

Bonus points

• Experience in health tech industry

Manager ll, Data Engineering

We are looking for a Tech Lead Manager to help shape the future of Data Engineering at Thirty Madison and fulfill the team mission of “Make all the Data Available - correctly, quickly and affordably”. You will lead a small and mighty team through designing, implementing and maintaining the platform that empowers fast and high quality decision making across the business. You will succeed in this role, if you find joy in bringing people together across many functions to solve problems, you have a strong desire to remain technical and above all, you embody the Thirty Madison mission of transforming healthcare through affordability, accessibility and quality.

Thirty Madison is at a pivotal point in its growth, making it an exciting and opportune moment to join the team - jump aboard!

Comp | Perks | Benefits

• The base pay range for this position is $152,000 - $209,000 per year.**
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, individual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.”

What you get to do every day

• Lead, mentor and manage a talented data engineering team, fostering project success and individual career growth.
• Dive into hands-on work across our data stack, from Data Lake and Warehouse to ETL platforms and Cloud Infrastructure.
• Collaborate with stakeholders across the company, ensuring effective engagement and management.
• Partner closely with Analytics Engineering, Product Engineering, and Platform Engineering, to develop a culture of “shift left”
• Develop, iterate, and execute the Data Engineering Strategy for lasting impact and success.
• Maintain, refine and innovate on our Data Architecture to meet SLAs and evolving needs.
• Balance constraints across cost, security, compliance, quality, and other factors in decision-making.
• Participate in our on-call rotation and manage incidents to resolution.

What you bring to the role

• Proficiency with line managing (eg. project management, capacity planning, stakeholder management) and people managing (career growth, expectation setting, performance management, fostering positive culture)
• Background in Data Engineering, excelling in fundamentals (eg. architecture, patterns, databases, schema design, programming) and proficient in managing trade offs
• Proficiency and recent hands on experience in maintaining, developing, iterating on and reasoning about systems both technical (eg. ETLs, cost management) and non-technical (eg. SLAs)
• A passion and eagerness to develop and foster a Data Driven culture across a business
• A problem-first and ownership mentality - identifying problems up to the org-level (eg. process, culture) and driving them to completion
• Elegantly manage stakeholders across a diverse range of functions, even when priorities change

Bonus Points

• Experience working in healthcare, or similar regulated spaces
• Experience working as a Software Engineer or DBA or Analytics Engineer or Data Scientist or Product Management or any adjacent role!
• And because no job description is complete without them, here is a list of technologies we use! Note that we are more interested in experience with concepts and comfort in translating to new technologies than finding someone with a complete match:
• Snowflake
• Prefect
• Python
• DBT
• Postgres
• Kubernetes
• AWS (always preferring managed solutions eg. RDS, MSK, EKS, etc)
• Looker
• Stitch
• Hightouch
• Segment

Manager ll, Data Analytics

We are looking for a Manager to help shape the future of Data Analytics at Thirty Madison and fulfill the team mission of “Make all the Data Available - correctly, quickly and affordably”. Above all, you embody the Thirty Madison mission of transforming healthcare through affordability, accessibility and quality.

Thirty Madison is at a pivotal point in its growth, making it an exciting and opportune moment to join the team - jump aboard!

Comp | Perks | Benefits

• The base pay range for this position is $143,200 - $196,900 per year.**
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, individual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.”

What you get to do every day

• Manage and lead a team of data analysts, providing guidance, mentorship, and support to ensure the team's success in delivering high-quality analytics solutions.
• Develop and implement data analytics strategies aligned with organizational goals. Identify opportunities to leverage data for business optimization and growth.
• Oversee the collection, processing, and analysis of large datasets. Utilize statistical methods and data visualization techniques to extract meaningful insights.
• Collaborate with cross-functional teams, including Finance, Operations, Clinical Care, and other departments to ensure seamless integration of analytics solutions into business processes.
• Stay abreast of the latest advancements in data analytics tools and technologies. Evaluate and implement new tools to enhance the efficiency and effectiveness of the analytics team.
• Prepare and present reports, dashboards, and visualizations to communicate key findings and recommendations to stakeholders at various levels of the organization.
• Implement and enforce data quality standards. Conduct regular audits to ensure accuracy and reliability of analytical outputs.
• Work closely with senior management to align data analytics initiatives with overall business strategy. Contribute to the development of long-term plans for data analytics capabilities.

What you bring to the role

• Proven experience in a data analytics or business intelligence role, with at least 3 years of managerial experience.
• At least 5 years of experience as a data analyst writing SQL and producing data visualizations.
• Strong proficiency in data analytics tools such as Tableau, Looker, Snowflake, Red Shift, Jupyter Notebook, Hex, etc.
• Excellent communication and presentation skills.
• Demonstrated ability to lead and motivate a team.

Senior People Business Partner 

As a Senior People Business Partner, you will support our business leaders who are driving engaged and high-performing teams here at Thirty Madison! Your ability to be a strategic thought partner with a track record of delivering people strategies and programs that drive engagement, retention, and business results make you a perfect fit for the role. Your ability to be highly adaptable, a skilled problem solver and communicator, and a trusted advisor will be integral to your success as a key player on the Human Resources team. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

• The base pay range for this position is $125,600 - $150,000 per year.**
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, individual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.”

What you get to do every day

• Serve as HR Business partner for various functional leaders up through VP-level and their teams, building strong relationships and acting as a trusted thought partner
• Provide guidance to business leaders on professional development, career pathing, performance management, employee relations, organizational planning, workforce planning and retention strategies
• Create and implement people strategies and programs that promote engaged and impactful teams aligned with Thirty Madison’s business strategy
• Coach business leaders to support their development as effective leaders for the organization
• Champion change efforts, providing support and frameworks for leading change to drive adoption
• Oversee the performance management process and provide guidance to leaders on their employee reviews and evaluations
• Leverage data and analytics to inform and measure success of people initiatives and influence change
• Foster a diverse, inclusive, and equitable workforce at all levels of the organization
• Maintain a pulse on the organization to help drive proactive programming to improve employee engagement
• Act as a culture builder in all of your interactions, leading by example, embodying our values and promoting a culture of feedback and communication

What you bring to the role

• 5-8 years of progressive HR experience with a demonstrable track record 
• Deep knowledge of HR practices and employment laws 
• Experience in org design, organizational planning, employee relations, employee engagement, retention strategies, and coaching
• Proven ability to influence and drive change with senior leaders, aligning the people strategy with business goals and growth
• Strong communication and relationship building skills to support teams and build trust
• Sophisticated coaching and problem-solving skills
• Ability to interpret data to drive actionable insights and thoughtful solutions to business challenges
• Experience balancing longer-term strategic initiatives with more immediate priorities

Director, PBP 

As the Director of People Business Partners at Thirty Madison, you'll take the lead in guiding our People Business Partner team and crafting people strategies that foster engaged and high-performing teams to propel Thirty Madison's business strategy forward. We're searching for an ideal candidate like you – a strategic thought partner for business leaders, a self-starter with extensive experience in developing and implementing innovative people strategies for nurturing and retaining talent. You are an adept coach and strategic thinker who harnesses data to construct and assess the success of key initiatives. Your skills extend to effective communication and change advocacy, enabling you to influence key stakeholders and successfully drive multiple complex projects to completion. Above all, you personify the Thirty Madison mission of providing healthcare access to all those grappling with chronic conditions.

Comp | Perks | Benefits 

• The base pay range for this position is $147,840 - $200,000 per year.
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Medical, Dental, and Vision plan options 
• 401(k) with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy

What you get to do every day

• Build and lead Thirty Madison’s PBP team to ensure the proper level of support across the organization to drive business outcomes and serve as PBP to select business leaders 
• Act as a strategic thought partner and coach to our business leaders, providing guidance on professional development, career pathing, performance management, employee relations, succession planning, workforce planning
• Ensure PBP team has the necessary skills and tools to effectively partner with leaders in building high-performing teams
• Develop key people strategies and support people processes throughout the year, ensuring teams are aware of what’s going on and understand the why behind key initiatives 
• Build a deep understanding of Thirty Madison’s business objectives to leverage as the foundation for delivering and evolving people initiatives
• Leverage data and analytics to inform and measure success of people initiatives and influence change
• Foster a diverse, inclusive, and equitable workforce at all levels of the organization
• Stay informed and keep PBP team up-to-date on HR legal policies, regulations, and compliance requirements to ensure that all HR practices and processes adhere to relevant laws and standards

What you bring to the role

• 10+ years’ relevant HR experience with a proven track record as a Human Resources Business Partner, with at least 5 years in a leadership role 
• Proven ability to partner with senior leaders in a scaling organization, aligning the people strategy with business goals and growth
• Strong leadership and people management skills, with the ability to build and manage high-performing HR professionals
• Strong analytical and problem-solving skills, with the ability to use data to inform decision-making
• Ability to interpret data to drive actionable insights and thoughtful solutions to business challenges 
• Strong knowledge of HR legal policies, regulation, and compliance standards
• Ability to balance longer-term strategic initiatives with more immediate priorities
• Exceptional oral and written communication skills

Senior Software Engineer I

We are looking for an accomplished Full-Stack Engineer to join our Keeps+Cove team within Growth Engineering. Growth has pioneered what success looks like at scale, and what once was growing a business from 1mm to over 100mm ARR, is now a new challenge of growing from 100mm to 1bn. You will be working alongside a team of dedicated engineers supporting and building features for our Keeps and Cove brands.

This is a perfect opportunity for someone who is passionate about developing technology that will continue to ensure our patients get the care that they need. We are looking for someone who is excited and motivated by the opportunity of a team dedicated to growing our business and prioritizing the care of our patients. Even the smallest changes to our products and applications will have a massive impact, at a scale of 8mm+ page views per month. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions!

Comp | Perks | Benefits

• The base pay range for this position is $135,200 - $185,900 per year.**
• Competitive Salary + Annual Incentive Plan + Stock Option Package
• Robust and affordable Health, Dental, and Vision plan options
• 401k with a match, commuter benefits, and FSA
• Annual $750 vacation stipend and $500 happiness stipend
• Flexible time off policy
• Career growth opportunities

** Within the range, individual compensation will be determined through a wide variety of factors including but not limited to education, experience, knowledge, and skills. Please note that the compensation range listed reflects the base salary only, and does not include incentive target, equity, or benefits.”

What you get to do every day

• Build and maintain web applications using the latest technologies such as Ruby on Rails, GraphQL, React, NextJS, and PostgreSQL.
• Develop efficient services that support the journey and continuous care of our patients.
• Collaborate closely with Product and Design to build features to support onboarding new patients, and serving existing ones.

What you bring to the role

• 5+ years experience as a Full Stack Software Engineer .. our ideal candidate has a preference toward working on the frontend/presentation layer, has a firm grasp of frontend architecture, comfort integrating with backend microservices, and a willingness/ability to take on backend work as needed.
• A history of delivery on high-impact organizational projects.
• An ideal candidate has opinions on how the frontend of a first class web application should be structured, and is able to navigate and debug issues with components, DNS, caching, and routing.
• Very communicative, with a strong sense of responsibility to your team.
• A strong conviction in favor of reliable unit, end-to-end, and integration testing.
• Background in Full Stack software engineering including common web architecture patterns and relational databases.
• Ability to take ownership of problems and act on them independently in a constantly evolving environment.
• Creative thinking and ideas about how to continuously improve our teams
• Participation in the team’s on-call rotation.
• Bonus: Knowledge of the technical challenges in the healthcare industry.