About the Role:

Join our dynamic Kia Care Consumer Affairs team as a Remote Total Case Specialist, where you take charge of complete customer cases involving complex inquiries, warranty coverage, dealership complaints, troubleshooting technical features, and vehicle subscription services. Your role is pivotal in acknowledging all customer outreach, investigating customer concerns, and following up on customer requests to ensure an exceptional experience.

Key Outcomes: 

As a Remote Kia Care Total Case Specialist, you'll be the reassuring voice on the other end of the line, helping customers navigate through challenging situations with their vehicles such as requests for warranty extensions, towing and rental coverage for repairs, service or sales complaints, and supporting customers with technical features like their Owner’s Portal, Bluetooth, radio, and navigation. Your primary responsibilities include:

Empathy in Action:

• Approach every customer interaction with genuine empathy, understanding the human side of their situation. 
• Uphold company integrity and client brand while empathizing with customers' unique challenges.
• Act with a sense of urgency and compassion, ensuring customers feel supported during stressful situations.

Case Management & Multi-Tasking Mastery:

• Embrace ownership of your cases, by making independent decisions and managing them with finesse from start to finish. 
• Prioritize your workload strategically, ensuring that all customers are followed up with in a timely manner. 
• Showcase your impressive multitasking skills as you navigate multiple cases simultaneously.
• Take detailed notes with precision, capturing the customer's situation while on the phone with them and navigating multi-screen web-based computer systems efficiently. 

Effective Two-way Communication:

• Communicate clearly and professionally with customers to gather necessary information and provide assistance.
• Collaborate with dealerships, district managers, field representatives & clients, conveying accurate details for efficient problem resolution.

Problem-Solving & De-Escalation Skills:

• Employ critical thinking and problem-solving skills to address a variety of challenging customer situations and/or complaints requiring interpretation, investigation and follow-up. 
• Handle high-stress scenarios with composure, ensuring a positive and reassuring customer experience.
• Face problems head-on, consistently delivering innovative resolutions that leave customers saying, "Wow!"

Customer Advocate Extraordinaire:

• Act as a dedicated advocate for customers, ensuring their inquiries are not just heard but thoroughly understood.
• Follow each case meticulously, providing support every step of the way to guarantee timely resolution and maximum satisfaction.

Technical Support Expertise:

• Demonstrate your technical skills by providing support to customers with their vehicle's remote command, Infotainment, Navigational, or Bluetooth systems.
• Effectively walk the customer through the steps to resolve their technical inquiries.

Qualifications:

• Applicants are required to reside in the state of AZto be considered for this remote, work from home opportunity. 
• Previous experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment. Prior work from home experience is a plus. 
• Must have strong computer skills, including the ability to open, create, and modify various documents using the Google Workspace (docs, sheets, slides, and Gmail) and enter/retrieve customer and vehicle information using web-based systems. 
• This is a bring your own device position, Kia Care Total Case Specialists must have a compatible home laptop or desktop computer with a secured high-speed internet connection, in-service cell phone, web-cam, and a wired headset. 
• All applicants must successfully complete an online application, skills assessment, and technical diagnostic from the home computer they intend to use for work to confirm their workstation meets the system requirements of this remote position.

Work From Home Computer and Internet Requirements: Click  here!

Other Information:

We are currently hiring for Full Time Kia Care Total Case Specialist positions to start in June! 

Upcoming New Hire Training Class Dates

• Monday, 06/03/2024 from 10:00 am to 07:00 pm EST, M-F for 6 weeks. 

At Agero, Kia Care Total Case Specialists actively participate in a paid  6 week world class training program which is a blend of virtual instructor-led, self-paced, practice and remote on the job training. After graduating training, associates will begin working their production schedules. 

Available Shifts

• Full Time only
• Days between the hours of 08:00 am to 09:00 pm EST with Saturday & Sunday off

In the following 3 - 6 month period of your career, with excellent performance and attendance, you can expect to see opportunities for exciting new responsibilities and compensation related growth! 

Pay, Total Rewards, and Training Highlights: Click here!

If you are passionate about helping others,  possess exceptional communication and problem-solving skills, have strong computer and technical proficiency and thrive in a remote work environment, we invite you to apply for our Remote Kia Care Total Case Specialist position. 

Join us in making a difference, one customer at a time. Apply now!

#LI-DNP

Overview

About the Role 

As a Senior Android Engineer at Instacart, you will spearhead the development of our Android applications catering to our business users. With over 1 million businesses relying on Instacart, your work will be pivotal in scaling and enhancing the mobile experience to meet the unique needs of this segment. This role involves driving the architecture, design, and implementation of Android applications, ensuring they deliver high performance and robust reliability that our business users require. Your contributions will directly impact Instacart's growth in the B2B sector, setting the stage for how businesses interact with Instacart at scale.

About the Team 

You will be joining a dynamic team that operates like a startup within Instacart, dedicated to harnessing the vast potential of business users. As the first Android engineer on this newly established team, you will play a foundational role in defining the future of the 'Instacart Business' platform. Your leadership will guide the Android development efforts, driving innovation and excellence. This team, composed of top engineers from across the company, is instrumental in transforming how over a million businesses engage with Instacart, with a clear target to double this engagement.

About the Job 

• Architect, build, and maintain excellent Android applications with clean code.
• Implement pixel perfect UIs that match designs.
• Integrate with backend services to make sure we are delivering a great mobile user experience that is super-fast for end users.
• Own important pieces of the product that has high visibility both internally and externally.
• Envision new products and features that are inspired, considered, and forward thinking.
• Lead the entire software development cycle from ideation to deployment and everything in between.
• Communicate and collaborate extensively across multiple teams and functions within the company to drive consensus, align goals, and achieve effective cross-functional outcomes.
• Engage in the full spectrum of the development lifecycle and collaborate with a wide array of business units to deliver solutions that are of the highest quality and usability.

About You

Minimum Qualifications

• 5+ years of Android development experience. 
• Proficient in performance optimization on Android.
• Expertise in Android development technologies, including Kotlin and Java.
• Experience with Android Jetpack libraries and frameworks such as Compose, Room, and MVVM.
• Solid understanding of both RxJava and Kotlin Coroutines.
• Proven ability in rigorous unit testing and practical problem-solving.
• Excellent communication and leadership skills, capable of collaborating and influencing cross-functional teams.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

Preferred Qualifications

• Advanced proficiency in RxJava and Kotlin Coroutines.
• Experience with monitoring and observability tools like Datadog.
• Skilled in profiling and performance optimization on mobile platforms.
• Adaptability and willingness to wear multiple hats in a startup environment.

Enterprise Account Executive

Looking for an innovative, high-growth company in one of the hottest segments of the security market?  Look no further than Veracode!

Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in today’s software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes. Learn more about us at www.veracode.com!

As an Enterprise Account Executiveyou are an experienced sales professional responsible for the full sales cycle, prospect to close within your assigned territory. Territories will include a mix of both existing and new prospect targets.

Key Aspects of the Role:

• Full sales cycle selling including outbound prospecting, building pipeline, and closing business with prospects & customers
• Creating and executing upon a strategic territory plan to attract and close business leveraging relationships with business development, marketing, regional partners and system integrators
• Accurately forecast and deliver a predictable sales cycle, and understand and engage with upper management to move forward deals through complex sales cycles
• Challenge, consult with and inspire our prospects & customers alike to think differently, beyond immediate needs, to engage in a value-based sales motion from initial discovery through proof of concept to purchase order
• Participate in industry-leading events attended by innovative cutting-edge vendors and thought leaders
• Continuous sales training and Veracademy learning opportunities to further elevate your career
• Live in Territory

What you’ll need:

• 5+ years of experience selling B2B SaaS solutions
• A growth mindset with the curiosity to understand your customers problems and become their trusted advisor
• Goal-oriented, driven to exceed quota and benefit from lucrative accelerators
• Passion and commitment to security, motivated by the peace of mind we provide our customers
• Team player that wants to be part of an innovative, fast-paced company
• Willingness to travel

What we offer you:

• Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs. 
• Wellness benefits to help you focus on what’s most important.
• “Take What You Need” time off policy.
•  Extensive development and training offerings to help you grow your career at Veracode.
• Generous 401k match to help save for your future.
• Amazing community of professionals who take pride in what we do every day.

Compensation Transparency

In accordance with U.S. pay transparency laws, Veracode provides compensation transparency for roles based in the United States. Click here to view our compensation ranges by grade. Please note, specific compensation may be influenced by various factors including candidates experience, education, and work location.

Job Grade:Senior

Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Product Marketing Manager

Who We Are 

Cobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year. 

Our award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead. 

Description

We’re on a mission to hire the very best! With growing demand for our technology and services, we are looking for an energetic Product Marketing Manager to join our team. You will be responsible for the development and execution of marketing strategies, product positioning and messaging, marketing content for product launches, events and sales enablement and go-to-market plans for Cobalt offensive security solutions. You are passionate about understanding customer needs and ensuring we have the core product marketing resources to empower customer success. As a natural storyteller, you can easily translate that knowledge into compelling positioning and content. You’ll do this by delivering the right content at each stage of the customer lifecycle, by equipping Cobalt teams with the right stories and talking points, and by evolving the Cobalt brand through product and feature launches.

What You'll Do

• Marketing strategy — create product marketing plans, quantify market opportunities, identity and lead GTM strategies
• Market intelligence  —  understand and stay abreast of competitive landscape and industry news to best influence our marketing strategy, competitive positioning and sales enablement
• Positioning and messaging — craft compelling, high-impact messaging and customer-centric narratives that define our portfolio, value proposition, and competitive differentiation
• Thought leadership – partner with corporate marketing to develop narratives, create presentations and content (white papers, blogs, videos, etc) to drive awareness and demand for Cobalt 
• Product launches —  lead successful product launches by owning the go-to-market strategy for new product introductions and feature releases including market research, positioning, messaging, packaging, demand generation, internal enablement, customer communications, etc.
• Cross-functional alignment  —  partner with cross-functional teams to research, plan and implement go-to-market tactics that increase demand, revenue, and retention.
• Enablement  —  work collaboratively with Product, Delivery and GTM teams to develop tools and materials that arm the sales, customer success and channel teams with sales plays and competitive intelligence that increases sales productivity and pipeline conversion

You Have

• 3-5 years B2B cybersecurity product marketing experience
• Bachelors degree, MBA a plus
• Comfort working in a startup environment
• Marketing experience within a SaaS or cloud based technology start-up is preferred
• Proven background in owning customer research, market analysis, and segmentation
• Collaborative and team-oriented, with an ability to build strong working relationships across levels, departments, and geographically dispersed office locations
• A can-do attitude and ability to juggle multiple priorities simultaneously
• Demonstrated communication and writing skills
• Experience working in a fast-paced environment, where experimentation and iteration were core values

Diversity at Cobalt

With over 45 nationalities already at Cobalt (and counting) we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance! 

Please apply even if you don't think you meet all of the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.

Why You Should Join Us

• Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry 
• Work directly with experienced senior leaders with ongoing mentorship opportunities
• Earn competitive compensation and an attractive equity plan
• Save for the future with a 401(k) program (US) or pension (EU) 
• Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU)
• Leverage stipends for:
• Wellness
• Work-from-home equipment & wifi
• Learning & development
• Make the most of our flexible, generous paid time off and paid parental leave 
• Work remotely from anywhere in the US, the UK, or Germany

Pay Range Disclosure

Cobalt is committed to fair and equitable compensation practices. The salary range for this role is $95,200 - $119,000 per year + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.  The salary range may differ in other states and may be impacted by proximity to major metropolitan cities. 

Available Locations
Hybrid: Amsterdam or London
Remote: Netherlands or UK

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About this Role

This role will focus on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts. You will work a set of target accounts in the Digital Natives and or the Commercial sub-segments. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.   

Focus:Southern Eastern Europe: Balkans, Romania, Hungary

Key Responsibilities:

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Effectively scale the territory with partners 
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. 
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
• Direct B2B sales experience, adept at new business acquisition and account management.
• Experience selling a technical, cloud-based product or service
• Working knowledge of the cloud infrastructure  and security space
• Solid understanding of computer networking and Internet functioning.
• Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous.
• Strong interpersonal communication skills (both verbal and written) and organizational skills
• Self-motivated with an entrepreneurial spirit.
• Comfortable working in a fast-paced dynamic environment.
• Willingness to travel frequently to visit customers and prospects

Available locations: Auckland or Wellington

About the Department

Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About this Role

This role focuses on both the acquisition of prospective customers, in addition to the expansion of existing customer accounts. The ideal candidate will possess both a sales and technical background that enables them to drive engagement from administrative through executive levels within network operations, development and technical infrastructure teams.   

Key Responsibilities:

• Develop and execute a comprehensive account/territory plan to achieve quarterly sales and annual revenue targets in a defined territory and/or account list.
• Drive new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Build a robust sales pipeline through continual engagement and nurturing of key prospect accounts.
• Understand customer use-cases and how they pair with Cloudflare’s portfolio solutions in order to identify new sales opportunities.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Effectively scale the territory with partners 
• Accurately forecast commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews. 
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.
• Direct B2B sales experience, adept at new business acquisition and account management.
• Experience selling a technical, cloud-based product or service
• Working knowledge of the cloud infrastructure  and security space
• Solid understanding of computer networking and Internet functioning.
• Keenness for learning technical concepts/terms. Technical background in engineering, computer science, or MIS is advantageous.
• Strong interpersonal communication skills (both verbal and written) and organizational skills
• Self-motivated with an entrepreneurial spirit.
• Comfortable working in a fast-paced dynamic environment.
• Willingness to travel frequently to visit customers and prospects

We’re looking for a Director, Content Marketing who has hands-on experience in building and leading transformations through exceptional messaging, content, and creative work. You’ll be passionate about creating content that our prospects and customers want, sharing that content on the channels they use, and measuring the results of that content to ensure the highest return on investments.

As the Director, Content Marketing you’ll be responsible for leading a team of content marketers as a part of the Product Marketing team, against daily deadlines and ambitious goals to consistently deliver outstanding results. You’ll become an integral partner to the Demand, Dev/SecRel, MOPS, and Product Marketing teams, driving a holistic and coordinated approach to content marketing across all product lines, channels and global geographies. 

You’ll Spend Your Time:

• Pioneer groundbreaking, audience-centric editorial and content strategies to acquire new customers, expand existing customer engagement and build brand loyalty 
• Leverage research and partner with Digital SEO to understand what makes audiences tick, and define content areas to expand reach 
• Lead the strategy and execution of content marketing to advance Snyk’s credibility and leadership in security 
• Drive the expansion of Snyk segment-specific content marketing into industries, personas, compliance requirements and other market drivers
• Being player/coach building and managing a content team support the translation of product-oriented messaging and content to solution-oriented content  
• Drive new and creative communications vehicles and asset types, from video to advertisements 
• Collaborate cross-functionally to deliver a holistic, thematic content strategy and content plan; regularly present to marketing leadership and executive suite on results

What You’ll Need:

• 10+ years of experience and related B2B, high-tech  with experience in Cyber Security, and reaching security and development/devops audiences
• Minimum of 2 years in a leadership role
• Demonstrate leadership and management experience
• Demonstrate experience with strategic thinking, agency management, briefing expertise, creative concept evaluation, project management, planning and organization
• Knowledge of and experience with LLMs and other content generation technologies
• Have an entrepreneurial spirit, business acumen with a focus on business outcomes and proven ability to manage to key performance indicators
• Have an understanding of multicultural consumer trends, insights, passion points and media content consumption behaviors
• Have a passion for writing, storytelling, a eye for typos, and a lot of creativity

#LI-SK1

Wayfair Professional’s Consumer (“B2C”) and Business to Business Sales (“B2B”) team is seeking a collaborative, analytical Senior Associate to help drive Contact Center Strategy and Operation within Workforce Management (WFM) Capacity Planning and Scheduling. The role will be a part of the B2C and B2B Sales Enablement/Workforce Management team that will help manage staffing and service levels of contact centers across North America and EU. While our site and app experience allow for seamless self-service, our higher-value customers benefit from sales support. Sales teams educate customers about Wayfair’s assortment and services, and help them complete their orders and projects.

We seek a motivated Capacity Planning Sr Associate who will partner with our business and stakeholders to support our contact center staffing. This role will drive execution around scheduling, and long-term planning to achieve consistent and exceptional service levels for consumer and business inbound/outbound contacts while optimizing resource utilization. This includes proactively partnering with real-time monitoring, scheduling and call center stakeholders/teams to monitor progress against service level goals, occupancy targets, and executing short and long-range staffing levers and scheduling initiatives. 

Responsibilities:

• Own all aspects of capacity planning in near and long term including but not limited to maintaining and improving predictive staffing model, tracking vacated schedules, new hire schedules and classes, weekly and event retrospectives, lead capacity planning calls with stakeholders, execution of pre-planned capacity levers and assist with tier 0 event planning, recommendations and shift bidding.
• Collaborate with real-time monitoring and scheduling to ensure excellent schedule efficiency and a world class customer experience ensuring all service level targets are met and occupancy is within target.
• Become a Subject Matter Expert (SME) for Verint, labor laws, and workforce policies across Wayfair geos.
• Be comfortable with complexity and independent decision making in a constantly changing environment as the Contact Center strategy continues to evolve.
• Have a strong pulse on historical data and current trends for call volumes, handle times, and staffing requirements. Partner closely with colleagues in headcount planning.
• Constantly adapt strategies and processes in response to a dynamic and evolving contact center environment. 
• Generate regular updates and retro on SLA/occupancy performance, providing insights and recommendations for process improvements to Capacity planning, Real Time Monitoring, Scheduling and WFM management. With Ad Hoc analysis as needed.
• Stay up-to-date with industry trends and best practices in workforce management, applying relevant insights to enhance our operations

Requirements:

• Bachelor’s degree in Business, Mathematics, Engineering, Economics, Actuarial Science or Finance.
• 3+ years of experience in workforce management, sales enablement, project / program management, strategy & operations, consulting, or similar roles supporting Sales, Customer Service, or Marketing teams. 
• Experience with scheduling, capacity planning or real-time monitoring of multi-geo omni channel contact centers.
• Experience with WFM software solutions like Verint, Alavaria, and Nice. Preference to candidates with Verint experience. 
• High level proficiency in Excel/Sheets with proven technical ability (pivot tables, sumifs, index match etc) to clean/cut and analyze data. 
• Outstanding verbal and written communication skills with ability to understand and empathize with diverse stakeholders across functions, and tailor messaging / communication appropriately to ensure resonance.
• Strong problem solving skills and the ability to break down complex, ambiguous problems into logical objectives while staying self motivated under tight deadlines in a fast paced environment.
• A passion for working collaboratively across functions to identify and drive improvements with a strong intellectual curiosity and eagerness to learn and improve.
• Data Interpretation: Ability to organize data and synthesize insights from data analysis, understanding trends that affect performance in the short-term and identifying long-term opportunities for improvement.
  
  

About This Role

We’re looking for a Senior Marketing Manager who understands the full scope of the healthcare landscape and is on the leading edge of innovative models with payers, IDNs, ACOs, CINs and other innovative models of healthcare delivery and reimbursement.  The ideal candidate is an experienced marketer who also has a strong command of innovative care models, ideally from past experience working within or consulting for a payer, IDN, ACO or a similar type of organization. The candidate will drive executional excellence with marketing programs, with a passion and talent for creating content and building effective communications. This is a position that blends art and science and requires an analytical mind to use data and insights to inform continuous improvements. 

Responsibilities:

• Develop product messaging that differentiates new products and services from others in the market.  Develop messaging that conveys the strategic positioning of the brand and drives awareness, consideration and engagement with the target audience.
• Collaborate as an embedded team member with payer relations, market access and commercial market development teams to develop account-based marketing strategies and creative approaches to differentiate cardiac monitoring and our brand within the accounts.
• Create value proposition content for direct customer presentation as well as the potential for case studies, videos, website copy and blog posts, that will be pulled through integrated marketing campaigns, programs and channels. 
• Maintain and manage competitive intelligence and comparisons by working with cross-functional stakeholders and executing self-lead research.  Create mechanisms to share and syndicate actionable information to business partners, including sales. Own and build competitive response tools and objection handling materials for sales team.
• Translate marketing messages and content into sales enablement tools to maximize selling effectiveness and productivity.
• Measure and metric campaign performance against Key Performance Indicators and make recommendations for program, content, or messaging improvements.

Skills / Requirements:

• 10-12 years of marketing experience, mostly in healthcare; master’s degree preferred in business, integrated marketing or healthcare economics
• Strong communication, presentation, and leadership skills.
• Anticipate overnight, domestic travel for conferences, team meetings and customer engagement of up to 20% will be required
• Experience working within legal and regulatory requirements for messaging.
• Demonstrated experience writing, informing and working with marketing briefs to inform / develop marketing content and messaging. 
• Demonstrated ability to collaborate cross-functionally with sales, product marketing, product management, regulatory, legal, HEOR, payer relations, value and access, medical affairs and corporate strategy partners.

Differentiating Qualities:

• Prior experience in the healthcare sector is required, through in-house or consulting engagement with a payer, IDN, ACO or other innovative care delivery system. The candidate needs to understand the mindset of decision makers in these healthcare systems, ranging from clinical and population health to financial and administrative leaders.
• Expectation that this role will be dynamic and challenging, with the need to be able to navigate well in uncertain environments and help define new capabilities for the organization.
• Ability to differentiate among various target customer segments and deliver appropriate value propositions to each whether economic or clinical based.
• Presence and influence to work with key stakeholders within iRhythm and our partners from executive to operational levels.
• Success in partnering with and supporting sales teams to drive effective messaging and sales productivity.
• Success in translating economic value propositions into effective marketing materials.
• Product launch experience is a strong plus.
• Marketers with both B2B and B2C (or B2B2C) will further differentiate themselves; experience with marketing both to health care providers as well as direct to payers and reimbursement decision-makers is expected.

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-SB-1

#LI-Remote

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview

Are you seeking a career that allows you to develop in one of the world’s fastest-growing companies while having a tremendous impact on that growth? Electric is looking for high ­energy professionals with sound business acumen, a strong technical aptitude and natural sales instincts to join our team as an Associate Account Executive.   

What You'll Do

• You’ll be one of the first points of contact for our prospects, demonstrating the value of Electric
• Establish and manage relationships with key decision makers to drive new customer acquisition
• You’ll own end to end workflows and help evolve our strategy as we continue to grow and expand into new markets
• You’ll be responsible for prospecting, building pipeline and executing on sales engagements that drive top-line growth and expand Electric’s reach 
• You’ll become a product expert and run product demos as well as help build sales playbooks and define our sales motion. 

Who You Are

You have experience with prospecting and a track record of closing new business. You are a creative, passionate, and self­-driven team player.  You are comfortable working in a fast-paced and dynamic environment. Most importantly, you are excited about sales, building an amazing brand, and helping create meaningful change for our growing organization. 

• Experience managing full sales cycles with multiple decision makers
• Experience driving net-new business from lead to close
• You are coachable, flexible, and resilient
• You have strong interpersonal skills and have a glass-half-full mentality
• Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
• You have a builder mentality and thrive in collaborative environments
• Ability to work well with ambiguity and come up with creative solutions to challenges
• Excellent communication skills; ability to effectively lead client meetings and presentations
• Highly organized; ability to handle multiple deadlines simultaneously and prioritize your time
• 1+ years of successful selling experience in a B2B environment
• Familiarity with B2B software and technology is a plus (salesforce, outreach, etc)

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: local timezone, 9:00AM - 6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai.