You’ll be a pivotal part of our RollWorks Revenue team, reporting directly to our VP of Revenue. You will lead, develop, and coach a dedicated team of account managers dedicated to our most strategic customers. Your responsibilities span both account retention (renewals) and driving customer expansions and upsells. Positioned within our sales leadership team, you will drive stronger customer retention and unlock growth opportunities within our existing accounts.

This role is open in San Francisco, New York City, orRemotelocations. 

Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year.

Impact you will make:

• Develop a strong “hunting” framework of upselling, cross-selling, and tapping into new market segments via referrals  for your account management team
• Recruit and retain top talent on the team
• Achieve strong Net Dollar Retention for the business through both expansions and retention efforts.
• Strengthen the relationships we have with our most strategic customers to increase stickiness
• Implement a strong and repeatable renewal process, that each AM rigorously follows

Skills you bring:

• Sales leadership experience with a minimum of 4 years leading an account management, sales, customer success, or sales development function.
• Experience managing enterprise customers
• Strong background in hunting with the ability to deepen relationships with strategic customers to drive expansions.
• Proven track record of hitting or exceeding quotas or NDR targets
• Experience building and driving adoption of retention and expansion playbooks

Benefits and perks:

• Competitive salary and equity
• 100% employee coverage for medical, dental and vision premiums
• Short and long term disability benefits at no cost to the employee
• Basic life and AD&D insurance at no cost to the employee
• 401K Plan (Pre-tax and Roth)
• 4 weeks of paid time off and work/life balance
• Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
• Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
• Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
• Ample opportunities to volunteer with local organizations with NextRoll Gives Back
• For additional benefits not mentioned, visit our Careers page

Additional Information:

Minimum salary of $150,000 to a maximum salary of $184,800 + commission + equity + benefits. Up to 42.86% commission will be paid quarterly based on achievement of sales targets.

The range provided is NextRoll’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors

About RollWorks:

At RollWorks, we get buyers. We've spent 15 years collecting and refining 4.2 billion digital profiles, representing the most comprehensive and trustworthy buyer dataset on the market. We use AI and machine learning to turn buyer data into actionable insights and help customers activate those insights to drive full-funnel outcomes using our exceptional native B2B advertising product and integrations into 24 additional marketing and sales tools. By marrying cutting-edge buyer data, insights, and activation capabilities with our industry-leading ease of use, we enable growth-oriented B2B marketers to deeply understand their buyers and rapidly drive business results.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact candidateacommodations@nextroll.com.

RollWorks, a division of NextRoll, is seeking a SMB Renewal Manager. In this role you will be part of the Account Management Team, a growing and skilled team managing the executive relationships and expansion strategies of RollWork’s SMB customers. You will own, drive, and lead the renewal management for the entire SMB segment, and work collaboratively with the Customer Success Managers (CSMs). You will be working with an industry-defining team with a clear vision, surrounded by intelligent and caring people who are passionate about taking on and overcoming challenges together. This is an opportunity to have a material business impact on a quickly growing company in a developing space.

This role is open in San Francisco, New York City, orRemotelocations.

Not confident that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for dedicated people, and we're committed to developing each employee's career with over 1,800 training classes offered every year.

The impact you’ll make:

• Own, drive, and lead the renewals lifecycle end-to-end, from the initial outreach to the closing of the renewal itself; focusing on our SMB segment (~200 customers)
• Engage key stakeholders in identifying contract requirements and resolving potential roadblocks to ensure an on-time close
• Manage contracts, negotiations, billing, legal, and financial questions internally and externally for the customer relating to their relationship and agreement with RollWorks
• Craft proposals, negotiate terms, and navigate procurement in collaboration with our Finance and Legal teams
• Identify, escalate, and forecast at-risk opportunities to minimize customer churn in collaboration with the SMB Customer Success Managers
• Identify and create upsell opportunities to maximize revenue growth as applies to the segment
• Help develop and optimize this new, high-volume renewals program from building processes to automated functions

Skills you’ll bring:

• 3-5 years of successful technology renewal management experience, strong preference for experience in ad-tech, digital marketing, and/or B2B account-based marketing
• A Customer Success professional with a strong sales and negotiation mindset
• Proven ability to achieve a quarterly managed sales quota, with proficient experience in expanding deals, alongside managing sales processes
• Highly organized and efficient in managing your renewals pipeline
• SaaS experience is a huge plus
• Experience working in a dynamic, evolving, high-energy sales culture

Additional Information:

Minimum salary of $73,950 to maximum salary of $107,100 + commission + equity + benefits. Up to 42.86% commission will be paid quarterly based on achievement of sales targets.

The range provided is NextRoll’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. 

Benefits and perks: 

• Competitive salary and equity
• 100% employee coverage for medical, dental and vision premiums
• Short and long term disability benefits at no cost to the employee
• Basic life and AD&D insurance at no cost to the employee
• 401K Plan (Pre-tax and Roth)
• 4 weeks of paid time off and work/life balance
• Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
• Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
• Join a community of fellow Rollers as a member of one of our Employee Resource Groups 
• Ample opportunities to volunteer with local organizations with NextRoll Gives Back
• For additional benefits not mentioned, visit our Careers page

About RollWorks:

At RollWorks, we get buyers. We've spent 15 years collecting and refining 4.2 billion digital profiles, representing the most comprehensive and trustworthy buyer dataset on the market. We use AI and machine learning to turn buyer data into actionable insights and help customers activate those insights to drive full-funnel outcomes using our exceptional native B2B advertising product and integrations into 24 additional marketing and sales tools. By marrying cutting-edge buyer data, insights, and activation capabilities with our industry-leading ease of use, we enable growth-oriented B2B marketers to deeply understand their buyers and rapidly drive business results.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact candidateacommodations@nextroll.com.

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee. This is an exciting time to join Remote and make a personal difference in the global employment space as a Outbound Sales Development Representative, joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of SalesForce, LinkedIn Sales Navigator, Outreach, Lusha)
• Experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Fluent English and Japanese is required
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: Australia, New Zealand, Japan
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $31,519 USD to $42,528 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with recruiter
2. Interview with SDR Manager
3. Exercise Stage + Live Role play Session
4. Interview with VP, Sales or Senior Sales Manager
5. Prior employment verification check 

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee. This is an exciting time to join Remote and make a personal difference in the global employment space as a Outbound Sales Development Representative, joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of SalesForce, LinkedIn Sales Navigator, Outreach, Lusha)
• Experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Fluent English and Japanese is required
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: Australia, New Zealand, Japan
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $31,519 USD to $42,528 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with recruiter
2. Interview with SDR Manager
3. Exercise Stage + Live Role play Session
4. Interview with VP, Sales or Senior Sales Manager
5. Prior employment verification check 

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of SalesForce, LinkedIn Sales Navigator, Outreach, Lusha)
• 1-3 years experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Fluent English, French and Dutch or Flemish are required
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Sales Development Leader
• Team: Sales
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $19,530 USD to $43,925 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Prior employment verification check 

#LI-DNP

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

We are seeking a results-driven B2B Lifecycle Marketing Manager with a keen focus on crafting targeted email campaigns to engage our audience effectively. This role is instrumental in maximizing the impact of our email marketing efforts, from list segmentation and content creation to deliverability optimization and performance analysis. The ideal candidate will have a deep understanding of account based email marketing best practices, experience with email platforms, and a track record of driving measurable results through email campaigns. Cross-functional collaboration to ensure the right messaging is delivered at the right time for targeted accounts is essential.

What you’ll do:

• Develop and execute an ABM-focused email marketing strategy, overseeing creation, execution, and optimization of email campaigns.
• Utilize data-driven insights to segment email lists effectively and personalize content for different audience segments, ensuring maximum engagement and conversion rates.
• Collaborate with the marketing team to create compelling email content, including copy, visuals, and calls-to-action, that resonate with target audiences and drive desired actions.
• Manage the email campaign calendar, ensuring timely delivery of campaigns and coordination with other marketing initiatives and events.
• Monitor and optimize email deliverability, open rates, click-through rates, and conversion metrics, employing A/B testing and other strategies to continuously improve campaign performance.
• Stay abreast of industry trends, best practices, and regulations related to email marketing, ensuring compliance with relevant laws (e.g., GDPR, CAN-SPAM) and implementing innovative approaches to enhance campaign effectiveness.
• Work closely with the sales and customer success teams to align email messaging with the customer journey and sales funnel, supporting lead nurturing and customer lifecycle management efforts.
• Analyze campaign results and provide regular reports and insights to stakeholders, identifying opportunities for optimization and areas for improvement.
• Collaborate with cross-functional teams, including design, content, product, and analytics, to ensure seamless execution and integration of email marketing initiatives with other marketing channels and campaigns.
• Act as a subject matter expert on email marketing best practices and trends, providing guidance and support to internal teams and stakeholders as needed.

If you have some or all of the following, please apply:

• Proven experience in B2B marketing, demand generation, or lead nurturing roles, preferably in a technology, software, or SaaS company.
• Strong understanding of B2B marketing principles, lead nurturing strategies, and buyer's journey concepts.
• Excellent communication skills, both written and verbal, with the ability to create compelling content and engage with prospects through various channels.
• Analytical mindset with ability to analyze data, draw insights, and make data-driven decisions to optimize nurture campaigns and drive desired outcomes.
• Expert in marketing automation platforms, CRM systems, and other relevant marketing tools. Experience with HubSpot, Salesforce and 6sense is preferred.
• Strong project management skills with ability to manage multiple campaigns, timelines, and stakeholders.
• Ability to work independently and collaborate effectively in a team-oriented environment.
• Knowledge of industry trends, competitive landscape, and best practices in B2B demand generation and lead nurturing.
• Results-oriented mindset with focus on achieving marketing and sales goals, such as lead generation, engagement, and conversion.
• Bachelor's degree in marketing, business, or related field.

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $73,000– $109,000.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with ourApplicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out tosupport@betterup.co

#LI-Remote

Director, Business Development

 US-Remote, Atlanta, GA Preferred

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

Reporting directly to the Chief Revenue Officer, Pindrop is looking for an experienced Director, Business Development to lead the charge at the forefront of the sales process. The business development (BDR) team serves the crucial functions of qualifying inbound leads, prospecting through existing accounts, and generating pipeline. The BDR team is a critical element bridging the sales and marketing organizations. The Director, Business Development will lead the BDR team and be responsible for hitting overall team goals as well as overseeing sales pipeline growth. 

What you’ll do 

• Coach and develop quota-carrying Business Development Representatives (BDRs) to Lead and mentor a team of Business Development Representatives (BDRs), fostering a culture of innovation, critical thinking, and continuous improvement while meeting and exceeding individual and team monthly, quarterly and annual goals
• Develop and implement a robust process to promote thorough research and evaluation of promising leads for potential customers
• Provide guidance and support to BDRs in identifying and prioritizing target accounts, developing tailored outreach strategies, and effectively communicating value propositions
• Collaborate with senior management to establish strategic plans and objectives for business development initiatives, ensuring alignment with overall company goals.
• Drive the development and execution of comprehensive business development strategies to penetrate new markets, expand customer base, and maximize revenue opportunities
• Ensure that Marketing Qualified Leads (MQLs) are converting to opportunities and supporting sales pipeline growth
• Identify opportunities for improvement across marketing operations and make recommendations to executive leadership for streamlining processes
• Monitor team performance metrics, track progress against targets, and implement corrective actions as needed to ensure achievement of key objectives
• Cultivate strong relationships with key stakeholders, including internal teams, external partners, and prospective clients, to enhance collaboration and facilitate business development efforts
• Act as a liaison between the business development team and other departments, facilitating cross-functional collaboration and alignment of objectives.
• Continuously evaluate and refine processes, tools, and methodologies to optimize efficiency, effectiveness, and scalability of business development operations
• Partner with sales leadership on pipeline generation strategies/initiatives and be accountable for the quality of the opportunities handed over
• Hold weekly one-on-one meetings with team members to evaluate progress, understand and execute their responsibilities and discuss professional development
• Empower team members to work hard and foster a culture of inclusivity and collaboration
• Manage & audit data integrity captured by the BDRs and on various platforms (SFDC, SalesLoft)
• Create content and cadences for use throughout campaign lifecycles
• Analyze market trends, competitive landscape, and customer needs to identify emerging opportunities and potential areas for growth
• Begin building a process for creating an international BDR team and/or function to establish a “follow the sun” methodology to leads as we continue to grow.

Who you are

• You are an excellent communicator at all levels of the organization both written and verbal including presentations and public speaking
• You have excellent time management and organizational skills and understand the value of both
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself and others something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees” 
• You are self-motivated, driven for success and deliver results
• You have exceptional communication and personal skills
• You are a self-driven and motivated individual with a goal-setting frame of mind
• You have desire and passion to work at an early-stage, high-growth company

Your skill-set: 

• Bachelor’s degree in business or related field, or equivalent experience required
• 5-7 years of experience in sales or business development in a B2B environment
• 4-5 years of experience in a sales team lead or management role
• Ability to track and forecast sales pipeline and revenue growth
• Leadership, management, and mentoring skills
• Historical collaboration with marketing to evaluate and establish an inbound lead flow
• Knowledge of product and sector
• Research and analytical skills specific to BDR/SDR functions
• Past experience working in a fast-paced, collaborative environment
• Experience using Salesforce, SalesLoft, and Engagio to track sales activities

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you’ll

• Understand our business as well as benchmark where we are vs. industry standards 
• Become familiar with Pindrop’s key value propositions
• Market Overview
• Become familiar with the Pindrop Sales Process 

Within 60 days you’ll

• Understand a Day in the Life of the Contact Center
• Understand the high-level workings of Call Flows 
• Get to know your key contacts across multiple departments
• Define new key metrics for success and share with BDR team 

Within 90 days you’ll 

• Present and implement comprehensive plan to hit goal and make the team more successful 
• Begin to uncover more strategic and broad based opportunities for upleveling your business
• Create growth plans for your team and consider career pathing for those in your group

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• Recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

 #LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

We are looking for an experienced and strategic Product Marketing Manager to join LivePerson’s growing product marketing team. Reporting to our Director, Product Marketing, you will help shape marketing strategies that drive the adoption and success of our Conversational Intelligence and its award-winning AI capabilities. You will collaborate closely with Product Management, Sales, Customer Success, and our broader Marketing team to fuel growth, expand our pipeline, enhance sales support, boost adoption, and advance our position as thought leaders. This Product Marketer will be in charge of empowering sales through targeted enablement resources, crafting persuasive external and internal presentation materials, managing website content, and producing various other key marketing communications to help our customers get maximum value from LivePerson’s technology.

You will: 

• Join a dynamic team of product marketing managers, each responsible for distinct product areas and core PMM functions such as competitive intelligence, analyst relations, and sales enablement.
• Develop an expert understanding of our platform, including its capabilities, features, benefits, and unique differentiators.
• Collaborate on analyst relations to provide ongoing support for inquiries, briefings, research reports, to help gain strategic insight as well as enhance Liveperson's credibility and visibility in the market.
• Conduct market research to identify target customer segments, competitive insights, and market trends.
• Collaborate with product management to ensure understanding of customer needs and revenue opportunities.
• Create compelling product narratives, messaging, and positioning that resonates with our target audience and differentiates our products in the market.
• Develop go-to-market plans for new product launches, including product positioning, pricing strategies, sales enablement materials, and marketing campaigns.
• Help the sales team with training and sales tools, such as product presentations, battle cards, and customer success stories.
• Collaborate with the demand generation team to develop and implement marketing campaigns.
• Partner with our content and customer marketing teams to support the creation of high-quality collateral, including whitepapers, case studies, blog posts, and videos
• Analyze product performance, market trends, and customer feedback to identify opportunities for product optimization and growth.
• Be a product promoter and brand evangelist, representing LivePerson and our solutions at industry events, conferences, webinars, and customer meetings.

You have:

• Bachelor's degree in business, marketing, or the liberal arts; MBA is a plus
• 6+ years of professional experience in marketing, customer success, or product management. 
• 2+ years of experience in product marketing, ideally in the B2B SaaS industry
• 2+ years of project management experience 
• Demonstrated ability to create engaging positioning and messaging
• Experience with bringing new products to market, agile release schedule, and other GTM activities
• Excellent communication, presentation, writing, and project management skills
• Experience working in the CX/ contact center, or AI/automation space 
• Expertise implementing go-to-market strategies for complex products
• Experience translating technical concepts into compelling marketing messages
• The ability to analyze market data, customer insights, and product performance metrics to guide decision-making
• Willingness / ability to travel 10% of the time

Benefits: 

The salary range for this role will be between $105,000 to $120,000. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement and access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

Why you’ll love working here: 

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

#LI-Remote

Manager of Strategic Finance (FP&A)

US-Remote

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do 

Pindrop is looking for a Manager of Strategic Finance, a critical role for an individual who desires outsized business impact and redefining landscapes. Reporting to the Director, Strategic Finance, this role will ensure Pindrop’s financial, strategic, and operational objectives are achieved. We are excited to have you join our team if you desire creating impact and have superpowers in the following areas:

1. Analytical Horsepower for Insight Extraction
2. Interdisciplinary Collaboration and Impact
3. Reporting Automation and Data Capabilities

• Leverage product analytics, performance data, and market trends to build financial projections for all cloud environments such as Google Cloud and AWS
• Own cloud cost modeling to improve forecasting accuracy and lead the annual budget process for all Cloud hosting while providing data-driven decision support to selecting reserved instance commitments
• Appraise product features and monetization opportunities and partnering with Product Management on building business cases for investment thesis and ROI analysis
• Manage the development of sales targets and forecasts while collaborating with Sales Ops to design and implement incentive-based sales compensation plans and assist with process and systems improvements (i.e. SFDC)
• Partner with key stakeholders to build a robust GTM long-range model and planning strategy, including country expansion, sales coverage ratios and productivity, headcount capacity model, CS cost per case, cohort analyses, net dollar retention, etc.
• Partner with Marketing and Partners org to develop a comprehensive view of insightful pipeline analytics and reporting, highlighting areas of strength or weakness across the business, and recommendations for action
• Build cost-to-book (CTB) analysis and develop customer lifetime value (CLV) analysis to better understand cost of maintaining a customer vs acquiring new
• Automate dashboard reporting and repeatable analyses while improving data culture by leveraging SQL and Python

Who you are

• You aspire to take on an active role in building a path to IPO 
• You are a trusted advisor to the business to guide investments and strategic direction
• You are an independent logical thinker comfortable operating in ambiguity while solving problems with analysis, data, and structured arguments 
• You are comfortable presenting data to all levels of the organization including executive teams
• You have a growth-mindset and can handle the current tactical projects while simultaneously maintaining the strategic direction and creating a path forward
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees” 

Your skill-set: 

• Bachelor’s degree in Finance and/or Data Science or equivalent experience required
• 5-7 years of total professional experience in Strategic Finance and/or Business Operations combined with investment banking or management consulting experience
• High-growth B2B SaaS company experience required
• Spreadsheet modeling skills including charts, graphs, pivot tables, etc. with both Google Sheets and Excel required 
• Demonstrated proficiency in reporting automation and data visualization (i.e. SQL, Python, Looker, Tableau, etc.) and financial planning tools (i.e. Vareto, Netsuite, Adaptive, TM1, etc.) BigQuery is a plus. 
• Proven ability to create financial and operational models with an understanding in Enterprise SaaS/Usage-based models and operational metrics
• Experience with exit transactions and liquidity events such IPO, M&A, private fundraising, etc. preferred
• Interest in people management opportunities in the future preferred

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. 

Within 30 days you’ll

• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers
• Familiarize with company products and business model, 
• Complete all initial 1:1s with key stakeholders and team
• Complete Company onboarding along with finance onboarding checklist (finance process, system access, confluence pages, etc.)
• Be part of existing key business meeting cadences and learn our business’s most essential metrics, objectives, challenges, and opportunities
• Get to know your team, conduct 1:1s with key stakeholders and begin to build relationships with your peers, and executives

Within 60 days you’ll

• Contribute by raising questions and assessing opportunities of improvement of current processes, including sales and demand gen forecast, BvA Forecast cycles, system migrations, etc.
• Gain a strong understanding of the monthly finance close cadence, forecasting cycle and gaps by drafting a proposal on key process improvements, including model enhancements and new areas to build upon and support
• Build and refine new dashboards to ensure KPI on track and drive reporting automation
• Lean into partnerships with GTM and Product leaders to drill into opportunities for revenue and cost optimization while building forecast model framework

Within 90 days you’ll 

• Calibrate financial models and minimize forecast variance
• Have had a few wins and shorter term projects completed and integrated into the business - with plans for longer term strategic goals in place
• Own relationship with key stakeholders and build model framework for GTM (i.e. Sales Capacity/Productivity modeling) and Products (i.e. infrastructure cost modeling)
• Create a standard process from 0-1 on data foundation and reporting automation 
• Enhance cost and revenue predictability with new models 
• Become the primary trusted business advisor for GTM and Product orgs

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• Recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

#LI-Remote