Bachelor degree Remote Jobs

127 Results

+30d

.NET Developer

EcoVadisBarcelona, Spain, Remote
agileBachelor degreesqlDesignazureapiqac++.netdockerelasticsearch

EcoVadis is hiring a Remote .NET Developer

Job Description

Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.

  • Deliver high quality solutions using Microsoft stack (Azure, .NET 4.8, C# 8, .NET Core 3.x, MS SQL Server 2019).
  • Leverage other technologies such as (but not limited to) Elasticsearch, Docker, Selenium.
  • Work closely with the product team to finalize requirements and deliver them in an agile manner, caring about quality, observability and maintainability.
  • Promote culture of sharing by mentoring, and knowledge exchange.
  • Contribute to the technical and software design decisions within and across the teams.
  • Participate in refactoring and maintenance of existing web applications.
  • Collaborate daily with the QA and support teams to ensure the quality of the delivered features.

Qualifications

  • Bachelor degree, Master of Engineering in computer science field or other relevant degree.
  • From 2-5 years of working experience as a .NET developer in C#, T-SQL and building HTTP Web APIs.
  • Attention to code quality presented by understanding of Clean Code, Code metrics, TDD and/or BDD
  • Knowledge of DDD, CQRS, Docker and/or Microservice architecture is a plus.
  • Excellent knowledge of Microsoft environment. 
  • Experience securing web applications, web services and HTTP Web API endpoints 
  • Fluency in English required.

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+30d

Bilingual Client Retention Specialist

Beyond FinanceRemote
Bachelor's degreeBachelor degree

Beyond Finance is hiring a Remote Bilingual Client Retention Specialist

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

About The Role

Our Customer Success Team serves as the primary point of contact for valued customers enrolled in Beyond Finance’s financial hardship programs. Our Retention Specialists play a critical role in ensuring the continued loyalty of our Beyond customer base. As a Retention Specialist, your primary responsibility will be to educate and assist clients who are facing financial hardship and exploring options to become debt-free. You will play a crucial role in retaining clients within our financial hardship debt program. In this position, you will interact with clients primarily through inbound phone calls and be responsible for deescalating upset clients, empathizing with their financial difficulties, and helping them navigate the program. Their primary focus is on our at-risk customers who are struggling with the use and/or value of their enrolled program, requiring creative problem solving to help them better realize and understand the value of their decision.

Key Responsibilities:

  • Educate Clients: Provide comprehensive information about our financial hardship debt program to clients, ensuring they have a clear understanding of the benefits, process, and available options.
  • Empathize and Deescalate:Display empathy and active listening skills to understand and deescalate upset clients, addressing their concerns and alleviating their stress regarding their financial situation.
  • Navigate CRM System:Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress.Maintain accurate and detailed records of all client interactions and program progress in the CRM system.
  • Analyze Financial Situation: Assess the client's current financial situation and determine the most appropriate options to help them achieve their goal of becoming debt-free.
  • Retain Clients: Collaborate with clients to develop customized solutions that align with their financial goals, and encourage them to remain in our program.
  • Achieve Retention Goals: Meet or exceed retention targets and earn commissions based on your ability to enable clients to achieve their financial objectives.
  • Above all else, provide a best-in-class customer service experience over the phone and through various communication tools responding to client requests and anticipating unstated needs

What We Look For

  • Bilingual Spanish Required
  • Required - Experience in Retention, Sales, or Collections
  • High school diploma or equivalent (Associate's or Bachelor's degree is a plus)
  • Ability to work in a fast-paced environment and handle high call volumes
  • Resilient and able to remain calm under pressure
  • Demonstrated ability to negotiate and deescalate client issues effectively  
  • Tech saavy and proficiency with a Client Relationship Management system (CRM)
  • Strong customer focus and adaptability to different personality types
  • Strong verbal and written communication skills along with active listening
  • Supports team/department collaboration & inclusion
  • Troubleshooting  and problem solving skills 
  • Ability to multi-task, set priorities and manage time effectively
  • Willingness to adapt to a changing environment and learn about new financial solutions.

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development & training

And finally, our team spirit and culture! Wecultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.  No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

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+30d

Global Children's and Women's Health Practice Leader

CannonDesignUnited States - Remote
Bachelor degreeDesignc++

CannonDesign is hiring a Remote Global Children's and Women's Health Practice Leader

CannonDesign has an exciting opportunity for a Global Children's and Women's Health Practice Leader.  This position may be filled remotely in the United States.  Preference may be given to candidates that can work in one of the CannonDesign locations. Take a look at the description below. If you think your skills and experience make you a good match for this position, we’d love to hear from you. We’re looking for creative, curious, empathetic people to join our Living-Centered Design movement.
 
ABOUT OUR FIRM
CannonDesign is an integrated design solutions firm focused on helping people continuously flourish. Whether designing for innovations in health, new scientific discoveries, equity in education or the next big idea in business, we use our Living-Centered Design approach to help organizations realize widespread change. Our ability to design transformational places, plans and strategies is why Fast Company named us a World Changing Company and one of the most innovative design firms in the world.
 
VISION FOR THIS ROLE
CannonDesign has a successful, flourishing Children’s and Women’s Health Practice and portfolio of strategically impactful planning and successful delivery of large architectural projects for top Children’s and Women’s hospitals across North America.  With succession planning in mind, we are seeking leadership to continue our impact within the pediatric market space as well as expanding our reputation for innovative design of all environments for women’s and children’s wellbeing - beyond but including – premiere children’s hospitals. Our firm aspires to drive innovative solutions to the world’s greatest problems using a living-centered design framework, focused on ideas that help people continuously flourish. The leader that fills this role will have an opportunity to shape our future child-focused practices, which may include a greatly expanded practice that spans education, health, social impact, child development and wellbeing, and environments that support families to thrive.
 

WHAT YOU WILL DO

Expectations of success include:

  • Market Growth:Developing new business opportunities with new and current client partners to achieve top line targets, which will support a minimum 10% growth of the practice year over year.
  • Client Leadership:Leading, engaging, and partnering, at the highest levels, with our clients on billable project specific work. Advancing innovative solutions that differentiate the firm and foster strong client relationships that present opportunities for future work.
  • Market Brand Enhancement:Acting as a leading voice for the market both externally and internally, visible in speaking events, writing and other activities that promote the firm and our work. Bringing Living Centered Design and our Firm’s purpose – to help people continuously flourish – to life in every touchpoint with clients and partners.
  • Practice Support: Engaging in activities to advance the Firm, the Practice, and each Office location . Expanding the practice by working with and mentoring our current team members and recruiting talented candidates to be part of high-performance teams.
  • Convergence: Work closely with Blue Cottage, our consulting arm who also is deeply connected to the Children’s and Women’s market, as well as other groups in the firm who work to advance a better world for children, women, and families.

Areas of Focus

  • Women’s and Children’s Practice Leadership:Advancement of strategic initiatives and client pursuit discussions and strategies. As part of the Firm-wide Women’s and Children’s team you will own and be accountable for the development of a Women’s and Children’s Practice Business Plan. This plan will outline strategies and actionable items that advance client engagement and development, market differentiation, and team building / leadership to foster the growth of the Practice in concert with the Firm-wide Healthcare Market goals. You will participate and engage with other market and practice leaders in ways to improve our practice globally and expand beyond pediatric healthcare systems and our current focus on hospital system building typologies.

         We expect you to participate and engage in ways to improve our Practice globally.

  • Be a leading voice for the Practice both externally and internally. Be visible in speaking events, writing and other activities that promote the firm and our work. Ideally, present at 1-2 conferences per year and write a minimum of 2 articles per year.
  • Leverage your experience and connections in the marketplace and collaborate with Leaders and other office and firm-wide resources with the goal of leading Innovative solutions and advancing our brand and market presence nationally.
  • Partner with other Health Practice Leaders in the firm for the continued advancement of the health practice leveraging your connections in the marketplace for business opportunities, as well as the identification of talent to support the growing practice.
  • Top Line Development: Work with Client Leaders and other firm-wide leaders and market resources to focus on growing the top line of the Practice and the Firm. Secure new client relationships and expand existing ones by championing strategic client development and market differentiation. Capitalize upon your existing network, CannonDesign’s client base and experience, and expand the business potential and profile (brand) of the firm by pre-positioning CannonDesign for opportunities in our Core Markets. Seek to differentiate CannonDesign in the marketplace and promote the full range of our integrated design services, supporting the advancement of Living-Centered Design in all phases of client engagement. At CannonDesign, marketing and business development is a team effort and as someone at one of the highest levels of leadership in the firm, you will have the role and expectation to both lead and support activities in the Firm. In some instances, these efforts will cross markets  and offices. In this role you will have a personal goal of achieving top line success of $3.0M in 12 months and $5.0M per year thereafter in net signed fees.
  • Understand the Market: Identify future market trends and opportunities for growth and advancement of the practice. Work with other market and practice leaders to develop strategies to address and capture these opportunities for growth and advancement of the practice. Demonstrate a high level of knowledge of the market, including “Best Practices,” and evidence-based and research-based design.
  • Client and Team Leadership: Lead by example. Demonstrate commitment to our clients by undertaking the work in an active way on select client project opportunities. Serve as a client leader and/or subject matter expert where appropriate. Provide proactive development and collaborative leadership of practice teams. You will lead and help build teams capable of both winning and executing transformational solutions that differentiate the firm and add value to our clients.
  • Bottom Line Success: Collaborate with Office Practice Leaders and Business Practice Leaders to ensure that the business plan bottom line initiatives are successfully implemented. Achieve a minimum of 12% firm profitability level for the market each year.
  • Staff Development: Assess, mentor and coach staff to develop future leaders within your market. Take ownership for the growth of a diverse and inclusive team. Assist in establishing an environment that encourages leadership, integrity, humility, respect, and responsibility, along with collaboration, experimentation, innovation, creativity, and entrepreneurship. Build enthusiasm for Living-Centered Design among teams and show emerging professionals how it applies to their work.

 ABOUT YOUR QUALIFICATIONS

  • Must have at least 15 years of experience in the healthcare industry, preferably working in the A/E/I industry.  
  • Portfolio in pediatric architectural  projects in free standing and integrated hospitals required.
  • Bachelor degree in architecture, interior design, interior architecture, or related engineering degree preferred.
  • Current Registration/Licensure in Architecture, Interior Design or Engineering preferred.
  • Proven track record of business development and pursuit success and meeting net sign fee expectations in the health market.
  • Additional certifications and/or training relevant to this role are preferred.
  • Strong presentations skills.
  • Exceptional client and people leadership skills.
  • Business acumen and proven ability to create and execute strategy.
  • Professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully.
  • Travel is required. 
 
ABOUT WORKING HERE
  • We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
  • We are committed to ensuring our practice is equitable for all employees, representative of the communities around us – and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
  • We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.
The salary range for this position is $178,000 to $250,000 annually.  This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time summer hours, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at www.cannondesign.com/careers/. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
 
Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.
 
As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct.
 
CannonDesign recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at CannonDesign in the United States will be considered without regard to citizenship/alienage.

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+30d

Deal Desk & Proposal Manager

SignifydUnited States (Remote)
Bachelor's degreeBachelor degreesalesforce

Signifyd is hiring a Remote Deal Desk & Proposal Manager

Signifyd is looking for a highly organized, disciplined, and collaborative Deal Desk & Proposal Manager. In this role, you will support the growth and success of Signifyd’s Sales and Go-to-Market (GTM) organization by owning our deal desk and proposal processes. We are looking for someone that is excited to learn about our business model and how our product impacts a variety of different customer verticals to ensure alignment between Signifyd and our customers.  Our ideal candidate is a curious and analytical thinker with a high bias for action.  You will be optimizing, building and managing the functions that are part of Signifyd’s most strategic sales opportunities.

Responsibilities:

  • Own and optimize all deal desk and proposal processes at Signifyd.  This includes reviewing, synthesizing, and providing additional insight based on deal desk submissions from the sales team to ensure the Deal Desk committee can make informed decisions during weekly meetings.
  • Provide deal structuring guidance (including on pricing, product bundling, contract terms, etc.) and commercial alternatives to GTM teams to help secure mutually beneficial deals for both Signifyd and its customers
  • Work cross-functionally with Sales, Legal, Finance, Data Science, Implementations, and Customer Success teams to win large strategic deals in the seven figures annual revenue range
  • Improve and automate system and processes to minimize sales cycle time and maximize revenue/profitability
  • Develop and manage process for registrations, vendor forms, due diligence requests and other ad hoc requests
  • Coordinate activities of other RFX Team members and key process stakeholders (sales, legal, pricing, etc.) to ensure adherence to process schedules and completion of work plans and tasks
  • Manage RFX and vendor onboarding content review process engaging with SMEs to ensure response libraries are up to date. 
  • Meet with cross-functional stakeholders to better understand the nuances within product/process updates to ensure sales and deal desk team members have up-to-date guidance as a part of the deal desk and RFX processes. 

Qualifications:

  • 5+ years of experience in Deal Desk, Sales/Revenue Operations, or Proposal Management, working closely with high-performing Sales teams
  • 2+ years of experience with Configure, Price, Quote (CPQ) software
  • 2+ years of experience with RFX software (RFPIO, Loopio etc)
  • Team-first mentality with experience working cross-functionally with Sales, Legal, Finance, Data Science, Implementations, and Customer Success teams
  • Experience in eCommerce, payments, fraud, or fintech is preferred
  • Proficiency in contract management software (e.g. Ironclad)
  • Proficiency in Salesforce or other CRM software
  • Analytical capabilities in Microsoft Excel or Google Sheets
  • Strong verbal and written communication skills
  • Self-starter with an ability to multi-task in an ambiguous and faced-paced environment

#LI-Remote

Benefits in our US offices:

  • Discretionary Time Off Policy (Unlimited!)
  • Mental wellbeing resources
  • Dedicated learning budget through Learnerbly
  • 401K Match
  • Stock Options
  • Annual Performance Bonus or Commissions
  • Paid Parental Leave (12 weeks)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • Company Social Events
  • Signifyd Swag 

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

 

Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

USA Base Salary Pay Range
$95,000$120,000 USD

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+30d

Strategic Account Executive

SignifydUnited States (Remote);
Bachelor's degreeBachelor degreeB2Bc++

Signifyd is hiring a Remote Strategic Account Executive

Signifyd is looking for a Strategic Accounts Account Executive to create the strategy, cadence, and execution necessary to scale revenue across our largest, high-value US-based strategic prospects and customers. In this role, you’ll partner with critical stakeholders within our Revenue, Finance, Operations, Product, and Strategy organizations to establish a globally consistent approach that develops strong customer relationships.

This is a senior position, expected to routinely interact with C-level decision makers both internally, and with prospective new clients.  If you have experience in a role that combines sales, consulting, strategic thinking, and business analysis, and thrive in front of customers, please consider this role.  

We are seeking highly creative problem-solvers who can develop and clearly communicate novel business solutions to complex business needs.  To do this you enjoy putting ideas into digestible materials to move the business of ecommerce forward.  The ideal candidate will comprehend the nuances of the Signifyd platform and close the feedback loop to our product and marketing teams in order to continuously improve our own business while helping others grow theirs.  

You will collaborate with CFOs, CMOs, ecommerce leaders and fraud and risk experts. Clear communication and strong relationship building skills are required, with the ability to build on ideas in real time.  You’ll manage the deal process and lead a multidisciplinary team of Signifyers and will be responsible for driving business activities that result in successful deployments of our platform. 

What You’ll Do:

  • Develop, implement, and execute the vision, framework, and strategy to consistently acquire and grow new strategic customers across top strategic accounts, most of which manage business globally
  • Work directly with potential clients at the highest levels, demonstrating a consultative approach to solving their problems 
  • This is a hands-on, direct selling role where you will lead a set of cross-functional, matrixed team members to orchestrate winning partnerships to exceed revenue targets.
  • Create and articulate compelling value propositions around the Signifyd solution
  • Provide strategic direction and critical thinking as we continue to expand globally 
  • Partner closely with Business Development, Solutions Engineering, Product, Finance, Customer Success, Data Science, Legal and other groups as needed to drive internal alignment 

Qualifications:

  • We are looking for 8+ years of B2B experience managing end-to-end sales cycles, preferably in the e-commerce, risk, or fraud space
  • Experience creating, building, scaling, and leading a strategic sales process within a complex and diverse SaaS company
  • Influential thinker, communicator, and SaaS thought leader who gains buy in from  others in sensitive situations across all channels, mediums, and cultures
  • Demonstrated indirect leadership experience, enabling a cross functional group to propel a growing initiative forward
  • Prior experience in a role that requires rigorous business analytics and/or strategic thought (consulting, finance, business analysis, etc.) or experience in a technical role (Solutions/Sales Engineer, Product Manager, etc.) 
  • Demonstrated success owning significant outcomes for an organization

#LI-Remote

Benefits in our US offices:

 

  • Discretionary Time Off Policy (Unlimited!)
  • 401K Match
  • Stock Options
  • Annual Performance Bonus or Commissions
  • Paid Parental Leave (12 weeks)
  • On-Demand Therapy for all employees & their dependents
  • Dedicated learning budget through Learnerbly
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • Company Social Events
  • Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

USA Base Salary Pay Range
$160,000$185,000 USD

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+30d

Strategic Business Development Representative

SignifydUnited States (Remote);
Bachelor's degreeBachelor degreec++

Signifyd is hiring a Remote Strategic Business Development Representative

Job Description

We are looking for an Strategic Business Development Representativeto partner with our Strategic Account Executives and lead outbound prospecting into large enterprise accounts. The Strategic BDRs are high-energy professionals driven by the desire to understand the problems we solve and connect our platform to those trying to solve those problems. You will make the first impression for Signifyd - at events, via outreach, and in your growing networks.  

In this position, you will generate a sales pipeline of new opportunities, working across the Signifyd Strategic team to develop relationships with Fortune 500 companies and brands.  You will strive to understand ecommerce and the payments layer, applying our platform to solve the unique needs and challenges of key decision-makers across segments. You will research before you execute, and you will execute with precision. 

This role reports to the Enterprise BDR Manager. When successful, BDRs can create a career path to Account Executive, Product, Marketing, or CSM roles. 

Responsibilities

  • Prospect, educate, qualify, and develop target accounts to create sales-ready meetings and opportunities
  • Work with the partner Account Executives to develop the territory strategy & target lists
  • Conduct market research to understand customer orgs, identify target personas, and identify unique customer needs with the ultimate goal to develop expertise and build credibility when talking with prospects
  • Utilize creative methods to identify unique insights about the prospect's business and target executives. Identify unique inroads into the target accounts, including but not restricted to exec connections, company advocates, and alumni
  • Actively listen in discussions and appropriately responds to questions and arguments
  • Align outreach with marketing efforts (events, content calendars, ABM)
  • Set up meetings and follow-ups between the AE the prospects, adequately educating the AE on all the background research findings and prospect motivations
  • Participate in qualification and discovery calls with the AE
  • Disseminate opportunities to appropriate AE, educating each rep as necessary about the opportunity
  • Work with AEs on opportunity progression 
  • Work with executive sales leadership on uncovering relationships and opportunities 
  • Perform discovery calls for account executives
  • Attend prospect events to nurture new and existing opportunities
  • Become a thought leader for the ecommerce space
  • Create pitch decks, account mapping and other requested materials needed to be successful in the strategic market 

Requirements

  • 3-5 years of relevant professional experience
  • Experience in investment banking, management consulting, wealth management or enterprise business development is a plus
  • Desire to deeply understand ecommerce and payments, and relevant players and technology
  • Creative, thoughtful, problem solver
  • Strong written and verbal communication skills, active listener
  • Ability to work in a fast-paced environment and self-support
  • Periodic travel to tradeshows and company-sponsored events

#LI-Remote

Benefits in our US offices:

  • 4-day workweek
  • Discretionary Time Off Policy (Unlimited!)
  • 401K Match
  • Stock Options
  • Annual Performance Bonus or Commissions
  • Paid Parental Leave (12 weeks)
  • On-Demand Therapy for all employees & their dependents
  • Dedicated learning budget through Learnerbly
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • Company Social Events
  • Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

USA Base Salary Pay Range
$65,000$70,000 USD

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+30d

Customer Marketing Manager

SignifydUnited States (Remote);
Bachelor's degreeBachelor degreemarketoB2BsalesforceDesign

Signifyd is hiring a Remote Customer Marketing Manager

Are you a customer-obsessed marketer with cross-functional superpowers? Do you believe in putting the customer’s voice at the center of everything? Do you have a knack for articulating product use-cases in a way that anyone can understand? Great — keep reading!

Signifyd is looking for a Customer Marketing Manager to help identify, nurture, and amplify the voices and experiences of our most passionate clients. 

In this role, you will design, launch and optimize strategic customer programs, while also building systems to grow and activate our customer community. You will develop long-lasting, mutually beneficial relationships with customers so they become enthusiastic participants in Signifyd’s advocacy program. You will understand each customer’s unique priorities and goals to match them with the most relevant and rewarding opportunities. You’ll be a key partner to multiple internal teams, working in lockstep with them to source key customers that can support reference calls, case studies, blog posts, speaking opportunities, and more. 

This role will liaise heavily with the product marketing team / support the integration of customer voice into product collateral. You will forge and deepen strategic relationships with customers, leveraging these partnerships to create a rich pipeline of customer content. You are able to identify and articulate product benefits and create compelling customer-centric use cases (including framing customer stories and mapping them to needs, feature and benefit language) to demonstrate the value of our solutions. You are an excellent writer and presenter, with the marketing acumen to translate your expertise into compelling content across multiple channels.  

The Customer Marketing Manager will report to the Director of Customer Marketing at Signifyd.

WHAT YOU’LL BE WORKING ON:

  • Support customer marketing led hero programs – Such as Signifyd’s ‘Most Influential in Ecommerce’ awards, FLOW Summit, virtual community events, customer gifting programs, and more!
  • Act as the liaison between customers and internal teams to develop marketing and sales assets, including case studies, customer videos, testimonials, quotes and other customer-centric materials. 
  • Grow and maintain our customer reference program, ensuring support for new business deals 
  • Identify and match customer advocates for participation in case studies, testimonials, events, awards, analyst relation activities and campaigns
  • Drive brand reputation on 3rd party review sites such as G2 and the Shopify app store
  • Own and execute customer announcements and communications, including the monthly customer newsletter  
  • Track and communicate key performance metrics on customer advocacy initiatives and leverage performance metrics to optimize outcomes of each program.
  • Ability to grasp and distill complex technical concepts of B2B products and solutions

A LITTLE BIT ABOUT YOU:

  • 2+ years of marketing experience, in a B2B setting; Customer marketing experience a plus
  • Experience writing customer success stories, case studies, and use case development – Strong writing skills are a requirement!
  • Strong interpersonal skills and demonstrated success in developing relationships with customers, product, CS, Sales and other cross-functional teams
  • Experience and comfort with using data analytics to demonstrate the effectiveness of customer marketing activities is a plus
  • Self-starter with excellent organizational skills who can drive projects from start to finish
  • Strong attention to detail and work ethic
  • Experience with Salesforce, Marketo, Planhat, Orbiit (or similar tools) a plus.

#LI-Remote

Benefits in our US offices:

  • 4-day workweek
  • Discretionary Time Off Policy (Unlimited!)
  • 401K Match
  • Stock Options
  • Annual Performance Bonus or Commissions
  • Paid Parental Leave (12 weeks)
  • On-Demand Therapy for all employees & their dependents
  • Dedicated learning budget through Learnerbly
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • Short Term and Long Term Disability Insurance
  • Life Insurance
  • Company Social Events
  • Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

USA Base Salary Pay Range
$75,000$90,000 USD

See more jobs at Signifyd

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