Job Description

1. BUSINESS DEVELOPMENT and MARKET INTELLIGENCE

1. Promotes and demonstrates, in good conduct, Pilmico farm segment feed lines and animal health care products to the company’s existing and potential customers.
2. Understands and reports farm segment market trends and situations to widen company perspective in order for the business to adapt properly to these trends and situations. 
3. Monitors competitor strategies, activities and other data gathering for timely recommendations of tactical programs to protect and or grow Pilmico market share and penetration.
4. Develops, recommends and presents sustainable sales plans and programs based on his/her growing knowledge of the farms industry to achieve Pilmico growth objectives and personal sales targets.
5. Implements, monitors and evaluates to provide feedback on Marketing initiated programs and activities that supports Pilmico growth objectives in her/his assigned area.
6. Identifies and reports/proposes to Team Leader any Pilmico business opportunities, innovation on systems or developing technology.
7. Maintains Pilmico’s company values and profitability at all times. 
8. SALES and CUSTOMER MANAGEMENT
9.  
10. Immediately attends to leads given to her/him and provides timely feedback to Team Leader on information gathered.
11. Conducts regular farm visits of assigned accounts to provide technical assistance and gather data or feedback for our own improvements on products or services.
12. Conceptualizes sustainable sales program to develop, grow and retain Pilmico feed customers in the assigned region or area for large farm accounts. 
13. Accommodates, assists and coordinates queries on the sales requirements of Pilmico feed customers in terms of ordering, distributorship/dealership, logistics arrangements and product specifications. 
14. Visits and assists the customers on how to maximize the use of the product; maximizing product knowledge and providing extra technical services related to hog and poultry technical management.
15. Provides assistance in addressing technical management queries and in field troubleshooting. 
16.  
17. TRAINING
18. Gathers, records and presents relevant technical information such as data, figures and industry updates/developments not limited to technical management.

Qualifications

Education:

• BS degree preferably in Agribusiness, Veterinary Medicine, Animal Science or Nutrition 

Experience:

• Preferably with at least three (3) years work experience in selling/marketing animal feeds and/or veterinary products in commercial farms.

Licenses:

• A licensed DVM is a preference. 

Other Requirements:

1. Good communication skills
2. Good interpersonal skills
3. Planning, Leading, Organizing and Controlling Skills
4. Good judgment skills 
5. Detail-oriented with good organizing and coordination skills 
6. Driving skills

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Job Description

As a Large Enterprise Account Executive, your core objective is new logo acquisition by taking on a solutions approach to the pursuit of enterprise deals across multiple verticals.

What you’ll deliver:

• Actively prospect into your Named accounts within the Large Enterprise segment (10,000-50,000 employees) to secure meetings with key buyer stakeholders, ultimately convincing them of the benefits of replacing their existing recruiting platform with a Talent Acquisition Suite.
• Own the “economic win” on the deal team by leveraging your business acumen to identify pain and then quantify and implicate that pain to establish Champions and Coaches, get access to the Economic Buyer, increase ASPs, and drive urgency.
• Map complex enterprise accounts and build the pursuit strategy, messaging, and sales collateral, in partnership with your sales development resource and ABM Manager, that’s tailored for your Named accounts.
• Ultimately negotiate/close license and professional services agreements to meet your annual bookings quota.
• Deliver engaging, solutions-oriented sales presentations, virtually and in-person, that tell a compelling story around how hiring better people, faster, will impact the bottom line.
• Establish strong working relationships with key client stakeholders and challenge their thinking and assumptions around hiring.
• Become certified in the Hiring Success Methodology, understand the most common use cases for our products, and acquire vertical industry knowledge related to common pains, trends, emerging technologies, business risks, revenue channels, and process efficiency gains so you can establish yourself as a trusted advisor with your prospects.
• Anticipate, mitigate, and manage deal risks appropriately and deliver dependable forecasts.

Qualifications

• Possess the characteristics of top performers -honest,  smart, persistent, curious, competitive, creative, and courageous.
• Minimum of 7 years enterprise/cloud software sales experience, successfully selling high-level corporate software/technology solutions at the executive level
• Consistent history of quota attainment and top performer recognition 
• Comfortable running highly complex, multi-stakeholder sales cycles in pursuit of mid-six figure to seven figure ACV opportunities
• Leadership skills to manage a pursuit team that includes Solutions Consultants, Solutions Architects, Executive Sponsors, Proposal Writers, Alliances, etc.
• High level of business acumen required to identify opportunities for financial impact, risk reduction/mitigation, develop business cases, and present a clear ROI story
• Strong ability to build rapport and relations with C-Level executives - CEO, CFO, CHRO, CIO
• Experience and training in a sales methodology designed for complex enterprise sales cycles - MEDDIC, MEDDPICC, Challenger, SPICED, etc.
• Ability to successfully work remotely and travel at least 30%
• A true new logo hunter that is excited about pipeline generation and doing your own prospecting
• Business degree a plus

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Job Description

The next challenge that awaits you: As a Key Account Manager for our SPYPOINT brand, our market leader in cellular trail cameras.

• Develop, and manage account specific plans for assigned retail customers.  
• Take ownership of assigned accounts, responsible to increase account penetration
• Achieve customer and company assigned goals and objectives
• Identify and actively develop business opportunities with assigned customers
• Develop and execute programs effectively working with cross-functional team
• Lead communication between customer and cross-functional team to ensure that customer goals and objectives are clear
• Develop strategies to bridge customer objectives with company objectives
• Utilize account specific vehicles to develop and drive sales and share
• Monitor customer events, funds and deductions
• Build brand equity and profitability
• Produce forecasting and weekly, monthly plus quarterly reporting to the Vice-President of Sales and the National Sales Director.

Qualifications

THE EXPERTISE REQUIRED TO TAKE US FURTHER:

• BS/BA Degree
• 5+ years of account and/or broker management
• In-depth knowledge of WalMart go to market strategies and RetailLink 
• Consumer Goods industry experience required, outdoor category preferred
• Self-starter with a passion to create win/win solutions with customers
• Courage to face challenges, trust and excellence in execution
• Team player with strong cross-functional focus
• Ability to understand and analyze sales performance metrics, using data insights to build effective sales presentations
• Prefer Bentonville residence but open to other locations

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Job Description

MindMaze is looking for a driven Sr FP&A Analyst with a strong understanding of financial and accounting concepts to strengthen our  Finance team.  You will work closely together with MindMaze’s CFO on all aspects of Financial Planning & Analysis, investor relations, M&A,  Reporting, and Accounting. It is an individual contributor position.

• Lead and drive FP&A workstreams, including forecast and budgeting process, business reviews and reporting
• Support financial reporting, analysis and planning process.
• Drive alignment and support collaboration across diverse stakeholders and functions. 
• Drive functional excellence through improved processes, analytics and dashboards to continuously support business partners.  
• Analyze business performance against key metrics to identify pertinent financial highlights and drive required actions.
• Seek opportunities to streamline routine analysis, creating leverage through automation and developing business intelligence capability
• Develop new financial models to forecast financial performance and understand potential deviations
• Be the primary owner of presentations for annual and quarterly forecast and reporting cycles
• Perform ad hoc analyses and special projects as required under tight deadlines
• Research and analyze data, prepare financial reports and presentations
• Support the team during the execution of transactions related to M&A targets
• Handle sensitive or confidential information with discretion and integrity

Qualifications

• You have completed a Master’s degree in Finance/Accounting
• +5 years of progressive experience in Big 4, strategy consulting, or in Multinational Corporations with experience in Financial Planning and Analysis
• Ability to extract, analyze, prepare, and present financial information with an impact to a wide variety of audiences
• Good knowledge of Think-Cell is a strong plus
• Possess strong communication skills and be able to navigate complex matrix environments.  
• Able to work cross-functionally and interact with multiple stakeholders across a global organization.
• High degree of flexibility to embrace specific internal challenges and to respond to changes
• Proficiency with MS Excel and PowerBI
• Very good knowledge of Microsoft Business Central 365
• Strong verbal and written communication skills
• Self-motivated, hands-on
• Fluent in English

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Job Description

What you will be doing

• Manage and support the Accounts Payable team, currently a team of two.
• Oversee and be hands-on in the end-to-end Accounts Payable process.  This includes:
  • Managing the Accounts Payable inbox.
  • Invoice processing and approval.
  • Creating and receipting Purchase Orders following the Procurement Framework.
  • Set up and maintenance of supplier records.
  • Management of supplier pay runs.
  • Reconciling supplier statements.
• Staff expense reimbursement.
• Management and maintenance of corporate credit cards.
• Compile support documents for internal and external audit requests.
• Month end duties including report generation, journals, reconciliations.
• Small business Payment Times Reporting.

Qualifications

What we are looking for 

• Demonstrate inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
• Experience leading an accounts payable function, preferably in a medium to large organisation.
• Demonstrated experience leading, coaching and developing an accounts payable team.
• Intermediate Excel skills including confidence dealing with large data sets, using Pivot tables and VLOOKUP.
• Basic accounting knowledge (posting journals including accruals and prepayments and completion of reconciliations).
• Experience with NetSuite, Flexipurchase, Eftsure or Zendesk would be great but not essential.

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Job Description

Do you know what it takes to deliver a WOW customer experience? Are you passionate about Customer Service? Daxko’s Customer Service Team is looking for a WOW-provider to support its Operations and Accounting software. We need someone with personality and versatility that can take initiative, manage team projects, build rapport, and build lasting client relationships. Think you’re up to the task? 

The Customer Service Advocate – Accounting Specialist reports to the Customer Service Team Lead on our Nonprofit Daxko product.

What you'll be responsible for...

• Talk the Talk.  Effectively communicate with staff at all levels in an organization and more specifically with CFOs, accountants, business managers, and auditors.
• Answer the S.O.S.  Answer product questions and clearly explain technical concepts to a non-technical audience. 
• Show them the way.  Help customers better utilize our software by providing best-practice consulting and on the spot product training.
• Fix problems.  Be prepared to investigate and diagnose system issues via research and testing.  
• Own it.  You’ll need to think for yourself, take initiative, and act innovatively to help our customers and Daxko succeed.
• Hit the bulls-eye.  You’ll have goals around call volume and quality.  Aim high…
• Share your stats.  We don’t need to know your shoe size, but we will need you to report on various performance metrics.
• Never stop learning.  Participate in team trainings and professional development opportunities in order to become an expert.

Qualifications

Required Skills/Abilities:

• Accounting knowledge is a must
• Self-starter mentality with the ability to take ownership of individual work
• Strong interpersonal and communication skills
• Strong computer and multi-tasking skills
• Create, build, and maintain relationships and rapport with clients
• Identify complex problems and information to develop and evaluate options and implement solutions
• Ability to work comfortably in a fast-paced, high-volume call center environment
• Ability to handle stressful situations or dissatisfied customers
• Train and teach others how to use product(s)
• Availability to work 8 hours each day, Monday through Friday with periodic on-call time

Required Education and Experience:

• Bachelor’s degree with an Accounting Major/Minor or related field OR two (2+) years of accounting experience

Preferred Education and Experience:

• Bachelor’s degree with an Accounting Major/Minor or related field
• 1+ years of relevant experience
  • Customer Service Experience
  • Technical, help-desk, or support experience
  • Experience using a CRM software, such as Salesforce

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Job Description

1. Enter sales, purchase and bank transaction in Quickbooks

2. Prepare P&L, Balance Sheet and other financial reports

3. Control cash flow

Qualifications

1. Advanced understanding of different account structures for different businesses

2. Intermediate English and Russian

3. Excellent knowledge of Excel.

4. Experience with QuickBooks.

5. Ability to work without interruption

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Job Description

This role is integral in supporting the annual planning and month end reporting processes at T&F ensuring a cohesive approach is taken across all elements of the cycle, managing workflows and ensuring plans are line with the company’s strategic objectives.  You will be responsible for generating executive level insight and analysis by working closely with teams across the business and at Group.

This role is open to candidates based in the UK. You must have the right to live and work in the UK. Taylor & Francis has flexible hybrid working options for how employees can work based on their role. This role will be worked predominantly from home, with approximately 1 day per week to be worked from one of our offices in either Milton Park, Oxfordshire, or from London Blackfriars (or a combination of both). 

Closing date for applications: Friday 12th April 2024.Applications will be shortlisted alongside advertising so you are encouraged to apply at your earliest opportunity. 

Help us progress human progress through knowledge! In this role you will aid in our mission by:

• Maintaining an efficient and effective annual planning process including communicating plans and requirements to key stakeholders
• Maintaining the cadence of the planning cycle for the business ensuring key dates, deliverables and priorities are shared, understood and met
• Supporting the consolidation of T&F Budgets, forecasts and 3YPs and prepare clear, consistent and timely reporting on T&F performance and value metrics
• Designing, developing, delivering, and maintaining best practice documentation of processes and procedures
• Preparing business activity timetabling that can be used as a reference tool for ELT, connecting business plans, strategy, and financial plans.
• Assisting and guiding the T&F Finance team in planning for strategic, budget and forecast processes to ensure rigour in all aspects of the company’s financial planning
• Preparing executive level presentations for the T&F ELT and Group stakeholders
• Assisting with the preparation of the MTR pack to Group, assessing monthly, YTD and YTG performance against forecast, budget and prior year
• Maintaining the risk and ops register ensuring that this holds robust, accurate and up to date information
• Managing ad hoc queries, including preparation of additional ‘one-off’ analysis
• Undertaking analysis work for ad hoc projects, business cases and scenario planning (requirement gathering, functional specification creation, process mapping, preparation of financial models etc.)
• Proactively seeking opportunities to automate processes and to drive process improvements working closely with the Finance Operations team to embed system-based solutions including TM1 modules and PowerBI dashboards

Qualifications

The ideal candidate will have knowledge & experience of:

• A Professional qualification (ACCA, ACA, CIMA or equivalent) or equivalent QBE is essential to success in this role.
• Significant post qualified experience in financial reporting / forecasting / budgeting / business partnering
• Demonstrable SAP and Planning Analytics (TM1) user experience is essential
• Technical awareness of industry and developments in accounting standards that may impact the business
• Strong MS skillset, especially Excel and PowerPoint
• Attention to detail is essential
• Financial modelling and data visualisation skills are essential

Skills and Behaviours Required

• Excellent communication/presentation skills and the ability to maintain strong working relationships
• A high level of numerical and analytical capability with a strong eye for detail
• Experience working in a fast-paced, high growth, technology focused organisation
• Project management experience, particularly around planning multiple workflows, communicating requirements, and tracking progress.
• Storytelling abilities – to be able to pick up key messages and communicate effectively to stakeholders.
• Able to present information in a professional and succinct way using PowerPoint or other presentation software.
• Has a curious and proactive mind-set and keen to understand the ‘why’
• Ability to manage workload in challenging and busy environment. Ability to prioritise and balance multiple and often conflicting requests/timeframes
• An interest in driving finance planning solutions and passionate about data needing to be both accurate and of a high quality to make better decisions
• Commitment to continuous improvement and the ability to drive improvements based on data analysis and evidence-based learning
• Ability to handle and communicate information sensitively and professionally
• Self-starter and problem-solver with the ability to work with minimal supervision. Be hands-on and open to new ways of doing things

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Job Description

Overview of the role

The Finance Manager will join a dynamic and experienced team based in Zagreb as part of the Operational Finance team. The role has dual aspects, working on the Czech entity’s accounts and supporting the Financial Controller with aspects of PrimeVigilance’s financial management. The role will report to the PrimeVigilance Financial Controller based in the UK headquarters work closely with the Chief Accountant of the Czech entity in Prague.

This role will suit a career focused, qualified accountant (or qualified by experience) looking to work with a growing company in an interesting and inspiring industry. The ideal candidate will have the relevant experience/attributes described below and a willingness to partner/work with the wider business to achieve the Group’s goals. The role will be based in Zagreb but will also be partly home-based.

Key duties and responsibilities:

Czech Entity

• Working with the Chief Accountant, prepare and explain Czech entity accounts
• Czech Entity VAT and reporting
• Transfer pricing
• Czech audit contact

PrimeVigilance

• Divisional reporting pack preparation
• Backlog reporting and analysis
• Trade debtor management
• Assist with quarterly budgeting and forecasting.
• Systems/process development
• Financial risk mitigation

Other

• Ad-hoc analysis and other tasks / duties given by PrimeVigilance Finance Controller or Chief Accountant including, invoicing, payroll, taxes, assets, commission calculations and financial modelling.

Qualifications

Desired Skills and Experience:

-          Strong academic history and accounting qualification / qualified by experience

-          5 years + in Accounting & Finance

-          Excellent analytical, organisation and interpersonal skills

-          Fluent English

-          Excellent knowledge of Excel. SQL / Power BI experience is a bonus

Attributes:

-          Drive to excel/ambitious

-          Self-starter

-          Able to spot opportunities to add value and to see them through

-          Positive attitude towards teams and goals

-          Strategic mindset

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Job Description

Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks. 

Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.

Responsibilities

• Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
• Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
• Identify best practices to refine the company’s lead generation activities.
• Utilize SalesForce, emails and follow up with phone calls to generate new sales opportunities.
• Identify prospect's needs and suggest appropriate products/services.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
• Proactively seek new business opportunities in the higher education market.
• Set up product demonstration meetings between (prospective) customers and sales account executives.
• Report to the sales manager with weekly, monthly, and quarterly results.

Qualifications

Required Skills and Qualifications

• Bachelor’s degree or at least 5 years of relevant work experience.
• 2-3 years of sales experience, with a history of exceeding lead generation targets.
• 1+ years in SaaS sales or Ed Tech.
• Flawless communication skills, both oral and written communication, and comfortable speaking in public.
• Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
• Have a strong work ethic and are eager to learn and make new connections with prospects.
• Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
• Proven creative problem-solving approach and strong analytical skills.
• Strong desire and ability to move up within a sales organization.

Preferred Qualifications

• Proficiency with SalesForce or other CRM is ideal.
• Prior experience as a sales development representative with a track record of achieving lead/sales quotas.

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Job Description

ABOUT THIS JOB 

Solution Specialists play a strategically important role for NielsenIQ’s Analytic Sales Team as a key resource during high-value sales campaigns.  You will work in conjunction with sales associates to sell solutions within the functional areas of the Analytics Team including Assortment & Space Optimization and Revenue Management Optimization.

RESPONSIBILITIES INCLUDE:

• Clearly and convincingly articulate Analytic offerings and value proposition and overcome any resistance from prospective clients
• Ability to understand/explain the value of NielsenIQ’s approach (versus other companies) and serve as a domain expert on each assigned solution for the Advanced Analytics team
• Develop custom demo sequences depending on the sales cycle stage and client need
• Demonstrate the NIQ solution to clients in a live environment
• Create sample analyses using concrete business benefits
• Liaise between sales, product management, solution architecture and operations on the scope and style of demos, proof of concept (POC) sessions, immersion days and proposed implementation engagements
• Manage hands on POC meetings with client teams
• Contribute to writing and customizing proposals and presentations that clearly communicate why the solution is right for specific clients based on their business needs 
• Align with sales team members on client needs to provide relevant and tailored demonstrations, gathering relevant client background, history and other Advanced Analytics solutions purchased by respective clients
• Provide insight alongside Solutions Specialist Director and team to Analytic Sales leadership on sales strategy, competitive landscape, and emerging trends within the industry

A LITTLE BIT ABOUT YOU

Do you have the necessary skill set to be successful in this role? 

You are a talented and competitive marketing and sales professional that thrives in a quick sales cycle environment.  You play an important role in helping us achieve our ambitious revenue growth objectives, you are comfortable in creating connections over technologies.  You must be comfortable “running the show” in front of any size, level or function of the audience.  You must be both effective and entertaining, driving home key points when required to and participating in friendly banter when promoted.  You must be resourceful, calm and quick thinking when something goes wrong to minimize contention and distraction.

Qualifications

• 5-8+ years’ experience in a relevant industry (CPG, consulting, sales)
• Bachelor’s degree or higher
• Positive attitude - glass is always half full. 
• Willingness to travel to remote client locations (25%/30% depending on needs)
• Enjoy ambiguity and complex business challenges
• Positive team member through all stages of sales cycle
• Aggressive self-starter, able to quickly adapt to changing environments
• Ability to prioritize and demonstrate relentless discipline in achieving goals
• Familiarity with NielsenIQ tools, applications and platforms a plus

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Job Description

We're looking for a highly motivated Business Development Associate interested in kick-starting their career in software sales! As a BDA, you will learn the necessary skills and tools to become successful in the business world. From prospecting to data cleaning and reporting, you will understand the day-to-day aspects of working at an industry-leading technology company. This is a fully remote position and will report to the Manager of Business Development.

• Research and generate leads for sales team.
• Update CRM with accurate data.
• Find new business through job boards.
• Assist marketing in growing campaigns.
• Achievements/ Goals
• Comprehensive one-week onboarding program

Qualifications

• Previous successful sales experience OR a strong desire to begin a sales career
• A disciplined approach to daily activity planning, setting goals, and achieving results
• The desire to meet and exceed measurable performance goals
• Excellent written and verbal communication skills
• Excitement about a fast-paced, challenging environment with a culture of winning

How will you get it done?

• Discipline and Perseverance – Focus and commitment to solving issues through to completion
• Drive & Grit – Operate in a fast-paced environment with a focus and determination to achieve high-quality results
• Team Orientation – Perform well both independently and as part of a team

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Job Description

• To implement an effective team structure to maximise sales opportunities, accelerate growth and customer satisfaction of global customers, food and non-food.
• To develop a global sales strategy to accelerate the growth of sales generated through international contracts.
• To lead a team of ISMs effectively to ensure they remain fully focused, motivated with a strong desire to achieve success.
• Direct the sales team in generation of successful proposals, use of CRM (Salesforce) and managing pipelines.
• Set and monitor sales targets and other KPIs in line with agreed business objectives and budgetary expectations.
• Ensure growth and secure sales across the full portfolio of Business Assurance including both the core and new products in line with agreed objectives.
• Have full understanding of market needs, customer purchasing behaviours, competitor landscape and provide regular feedback to engage with the business.
• Work closely with regional managers to ensure alignment with local and regional sales and maximising opportunities in a targeted manner.
• Foster new relationships and partnerships with global companies to leverage opportunities and achieve revenue growth.
• Work collaboratively across other stakeholders including marketing, Global key account management and technical teams.

Qualifications

Required Experience / Qualifications

• Higher education (degree and/or diploma) in a business related subject
• A minimum of 10 years’ experience in a sales or business development role  
• Proven ability to manage a team of sales professional within the service sector, ideally TIC
• Previous experience or a high degree of understanding of the Business Assurance market and portfolio is a distinct advantage
• Strong written and spoken English while other languages will be an advantage
• Proficiency in using various Microsoft Office suite and Salesforce
• Job location: Europe or North America (ideally USA)
• Ability to travel internationally

Required Skills

• Strong leadership with highly motivational skills
• Highly target oriented
• Effective communicator at all levels with strong networking and presentation skills
• Strategic, proactive and resourceful 
• Strong commercial and business acumen
• Ability to understand and present financial data
• Excellent interpersonal and influencing skills with ability to develop strong partnership with clients and other stakeholders

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Job Description

The Sales Lead will play a crucial role in expanding our market share by developing and executing strategic sales plans, building relationships with key clients, and leading a dedicated sales team.

What You’ll Do:

• Build, develop and create a viable pipeline of prospects in order to close business that will generate new revenue for the company.
• Lead, mentor, and support other members of the sales & operations team, providing coaching and constructive feedback to foster team growth and success.
• Develop and implement sales strategies tailored to the Mexican market to achieve targets.
• Develop and maintain relationships within multiple stakeholder groups, ensuring a strong, cohesive presence in the market.
• Articulate compelling value propositions, demonstrating how Shiji's technology solutions can address specific business challenges within the hotel industry.
• Approach prospects with an inquisitive mindset, seeking to understand the reasons behind technology replacement needs, and leveraging this insight to present tailored solutions.
• Collaborate effectively with internal teams, contributing innovative ideas for business development and new customer acquisition strategies.
• Maintain awareness of industry trends, competitors' products, and market conditions, keeping abreast of key developments
• Conduct presentations to potential clients, aligning solutions with their unique needs and expectations.
• Ensure compliance with local regulations and company policies, upholding the highest standards of professionalism, customer service, and ethical conduct.

Qualifications

Minimum Qualifications (knowledge, skills, and abilities):

• Minimum of 5 years of hotel experience in either IT, operations, or sales/revenue.
• Must be bi-lingual (English and Spanish) with the ability to effectively communicate (both written and verbal) and articulate ideas clearly and persuasively in both languages.
• Strong understanding of the Mexican hotel market, industry trends, and cultural nuances.
• Excellent interpersonal skills with the ability to build rapport and maintain relationships with customers, stakeholders, and internal teams.
• Strong drive to meet and exceed sales targets and objectives, demonstrating persistence and the ability to handle rejection, and bouncing back from setbacks, and maintaining enthusiasm.
• Ability to adapt to changing market conditions, customer preferences, and company strategies.
• Effective organization and prioritization skills, meeting deliverables timely.

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Description du poste

LACROIX renforce ses équipes de ventes en créant un poste deSales Director dédié à nos marchés automotive.

Vos missions principales seront les suivantes :

• Développer et mettre en œuvre des stratégies de vente adaptées à chaque compte, en collaboration avec le département Marketing,
• Agir en tant que référent du marché, démontrant une connaissance approfondie des tendances et des spécificités du secteur automobile, 
• Assurer la profitabilité et être le garant de la bonne conduite des négociationsavec les comptes clients,
• Superviser les équipesen Europe et aux États-Unis.

Qualifications

Vous possédez une solide culture des ventes dans le secteur automobile, avec une compréhension approfondie des enjeux contractuels et des impacts liés aux volumes de production.

Votre parcours démontre :

• Une expérience avérée dans la négociation de contrats complexes, appuyée par une capacité à présenter des arguments solides basés sur des données tangibles, 
• Une expertise en gestion financière, notamment en ce qui concerne les retours sur investissement et les engagements en termes de stocks et de trésorerie, 
• Une expérience préalable sur desfonctions commerciales, en lien avec des sous-traitants du secteur automobile, de préférence auprès de fournisseurs de rangs 1 ou 2,
• Une connaissance approfondie des enjeux de la chaîne d'approvisionnement et de la logistique, y compris en ce qui concerne la gestion des stocks et des approvisionnements.

La maîtrise de l'anglais et du français est impérativepour ce poste, 

Une expérience antérieure dans le domaine de l'électronique serait un avantage appréciable, bien que non indispensable.

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Stellenbeschreibung

Zur Verstärkung unseres Sales Teams suchen wir ab sofort dich und dein Verkaufstalent für die Rolle des Sales Managers (w/m/d). Der Dienstsitz kann frei unter all unseren Standorten oder auch im Home Office gewählt werden!

DEINE AUFGABENGEBIETE

• Als Sales Manager (w/m) verantwortest du nicht nur die vertriebliche Betreuung von Bestandskunden, sondern bist auch an der Gewinnung von Neukunden im Handels-/Retail Umfeld maßgeblich beteiligt
• In deinen Verantwortungsbereich fallen zudem das Identifizieren, Kreieren und Abschließen von neuen Projekten und Service-Verträgen
• Dein tiefgreifendes Know-how kannst du bei der Entwicklung und Ausführung von Vertriebsaktionen gemeinsam mit Deinem Vertriebsteam und dem Marketing einbringen
• Du erarbeitest und präsentierst unser Leistungsportfolio auf höchster Entscheidungsebene bei unseren Kunden und bist federführend für die individuelle Angebotserstellung zuständig
• Dein Verhandlungsgeschick und dein ausgeprägtes Durchsetzungsvermögen helfen dir bei Vertragsverhandlungen bis hin zum Vertragsabschluss und bei der kontinuierlichen Betreuung unserer Kunden im Projektverlauf
• Dein Aufgabengebiet umfasst zudem die Entwicklung und Ausarbeitung praxisnaher und innovativer Lösungen gemeinsam mit unseren Kunden

Qualifikationen

DEINE SKILLS

• Einschlägige, mehrjährige Berufserfahrung und nachweislicher Erfolg im Vertrieb von Softwarelösungen für den Handel (vorzugsweise Einzelhandel)
• Umfangreiche Erfahrung im Bereich IT Projektvertrieb und fundierte betriebswirtschaftliche Kenntnisse
• Tiefes Wissen zu den Microsoftprodukten und deren Kombinationsmöglichkeiten ist wünschenswert
• Erste Erfahrung in der Steuerung von (virtuellen) Teams
• Sehr gutes Verständnis von betrieblichen Anforderungen und Geschäftsprozessen, sowie die Fähigkeit, diese in Lösungsansätze umzuformulieren
• Tiefes vertriebsorientiertes Denken, Durchsetzungsfähigkeit und Überzeugungskraft
• Rhetorisches Geschick und Präsentationssicherheit in Deutsch und Englisch
• Souveräne Persönlichkeit, die den Kunden in den Mittelpunkt stellt, eigenständig vorgeht und reisebereit ist

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Job Description

We’re looking for a Strategic Product Consultant to support the specialization of our Financial Management and Preconstruction product lines for Owners. In this role, you’ll leverage your consultative-mindset and knowledge of the real estate development and construction industry and Procore’s software platforms to provide property owner clients with best practices on utilizing the systems. You’ll partner with Implementation and Customer Success Managers to supplement client training with technical knowledge of cloud-based software and Procore platform expertise. Successful candidates are technology enthusiasts and promoters of modernizing the construction industry.

This position reports to the Manager, Strategic Product Consultants, and can be based in our Carpinteria, CA, Austin, TX, New York, NY offices or work remotely from a US location. This is not an independent contractor position. We’re looking for someone to join us immediately.

What you’ll do:

• Work with Implementation Managers to develop clients into Procore experts and evangelists through training and consultation

• Conduct group training webinars and in-person sessions to educate clients on Procore tools

• Leverage knowledge of the real estate development and construction industry to improve client business processes in Procore and across the client’s entire organization

• Provide the highest level of service and education to Procore’s clients through clear and effective communication

• Foster a positive team culture by onboarding, training, and mentoring team members

• Collaborate with all levels of the Procore organization to develop best practices and drive Procore’s evolution as a market leader

• Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices

• Up to 60% travel to client sites, industry events, and other Procore offices

What we’re looking for: 

• Real estate development and construction industry professionals with 3+ years of experience looking to transition into a fast-paced software training and advisory role

• Previous experience as Project Engineer, Assistant Project Manager or Assistant Construction Manager

• Experience with project development, including scope definition, site selection, due diligence, entitlements, design, permitting, procurement, schedule, and construction

• Experience with project construction, including bidding, procurement, RFIs, submittals, drawings, specifications, documents and schedule, quality control and safety

• Experience establishing SOPs preferred

• Training or software support preferred

Qualifications

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Job Description

We are currently in search of an Events Manager who will be responsible for planning, executing, and evaluating our events to drive business objectives and enhance brand visibility. The ideal candidate for this position will have a proven track record of successfully managing various events, including conferences, trade shows, and internal events. To excel in this role, the individual will need to be a strategic thinker who can effectively leverage data insights to inform decision-making, optimize available resources, and demonstrate measurable ROI.

What you'll deliver: 

1. Use data analytics and market research to identify trends, audience preferences, and new opportunities for event planning.
2. Collaborate across departments, such as marketing, sales, and other relevant teams, to ensure seamless integration of events into overall marketing campaigns and initiatives.
3. Manage event budgets, negotiate contracts with vendors, and oversee logistics to ensure cost-effective execution while maintaining high-quality standards.
4. Implement robust measurement and evaluation processes to track key performance indicators (KPIs) and assess the effectiveness of each event in meeting business goals.
5. Develop and lead post-event plans, analysis, and reporting to share insights, identify areas for improvement, and make recommendations for future events.
6. Stay up-to-date with industry trends, best practices, and emerging technologies in event management to continually enhance event experiences and outcomes.

Qualifications

- A minimum of 5-7 years of experience in event management, with a focus on conferences, trade shows, and internal events
- A proven track record of delivering high-impact events that drive business results and enhance brand reputation
- Strong analytical skills with the ability to interpret data, generate insights, and make data-driven decisions
- Excellent project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams, senior leadership, and external stakeholders
- Proficiency in Salesforce, Google Suite, and Microsoft Office Suite

We are looking for an Events Manager at SmartRecruiters who can create exceptional event experiences and deliver measurable business results. We encourage you to apply for this position if you are passionate about these areas. You will be a part of a dynamic team and play a crucial role in shaping the future of our events program.

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Job Description

• Directly communicate with external and internal stakeholders to elicit, clarify, and prioritize requirements 
• Create, review, and maintain project documentation up-to-date 
• Participate in pre-sales activities — elicit high-level scope and prepare required deliverables 
• Perform requirements management 
• Perform change management 
• Perform market analysis 
• Mentor Junior Business Analysts and contribute to expanding BA expertise within the company 

Qualifications

• 5+ years of experience as a Business Analyst 
• Understanding of modern trends in web/mobile application development 
• Strong experience in documenting requirements (knowledge of approaches and tools for requirements specification on different levels of detail) 
• Ability to manage requirements and changes 
• Deep understanding of SDLC 
• Ability to translate high-level ideas into specific requirements with clear acceptance criteria 
• At least an Upper-Intermediate level of English 
• Understanding of project goals and ability to form MVP requirements 

Would be a plus:

• Experience in pre-sales activities 
• Experience with UI/UX 
• BA certification (CBAP, CCBA, PMI-PBA) 

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Job Description

SUMMARY:

The Client Engagement Specialist exemplifies DDC’s commitment to excellence by providing an exceptional experience to our corporate partners and distributor customers. Operating with accuracy and integrity, the Client Engagement Specialist serves to execute tactical client needs expeditiously.  They work to ensure the successful delivery of services to clients and their customers.

This position reports to the Client Success Supervisor and is responsible for responding to service and sales calls, faxes, and e-mails from our clients. Client Engagement Specialist must have the ability to listen attentively to callers, understand their needs, and offer the most appropriate and beneficial DDC services.

This position has the capability to work from home once training is complete. Schedule is Mon-Fri 8:30am-5:30pm EST.

DUTIES/RESPONSIBILITIES:

• Troubleshoot issues and work with internal and external groups to quickly implement effective solutions, while minimizing any possible disruption to program operations
• Meticulously communicate through resolution when resolving client concerns and/or escalate issues to the Client Success Manager appropriately.
• Answer 50+ incoming phone calls from accounts and patients daily
• Make 50+ outbound phone calls to alert accounts of challenges with cases 
• Respond to 50+ email inquiries in a professional and timely manner daily
• Effectively triage and support inquiries related to sample status, turnaround time, redraws, payments, portal access, and supplies.
• Scheduling support for Immigration Cases 
• Correspond with clients on helps and case adjustments to verify or obtain missing information
• Quality check daily cases to ensure the appropriate fees were assigned
• Take initiative to help team members when needed 
• Follow DDC procedures and guidelines to ensure that DDC’s services are offered in a manner consistent with our mission and vision statements.  
• Work effectively with their teammates, manager, and other DDC teams 

Qualifications

REQUIRED SKILLS/ABILITIES:

• High school diploma/GED required
• 3+ years of experience in customer service
• Comfortable with Microsoft Office (Word, Excel, Teams, Outlook, etc.)
• Strong administrative skills to keep each account needs organized and tracked appropriately
• Strong written communication skills including proper email etiquette and formatting
• Excellent active listening skills
• Ability to establish trust and collaborate with others
• Strong verbal communication skills including empathy, ownership, and the ability to de-escalate
• Knowledge of DNA or diagnostic testing is preferred
• Self-motivated and able to work with minimal supervision
• Team player mentality and excellent problem-solving skills

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Job Description

As a Customer Service Supervisor, you will provide leadership to our Customer Service Team as well as play a major role in ensuring that customers receive the help they need. We love our employees as much as our customers; which, is why we can guarantee you will feel challenged and at home each and every day!

• Responsible for the day to day direction, coaching, development, and performance management of the Team Leaders and Customer Service Representatives.
• Handle and respond to any escalated calls and provide solutions in a timely manner.
• Drive key business initiatives, identify process improvement opportunities as well as track and review trends to ensure overall department goals are met.
• Tracking and assisting in the preparation and analysis of various monthly reports (call monitoring, property damages, warranty stats, inspections, RTV process, invoicing) and providing team with feedback on performance.
• Handle and respond to any escalated calls and provide solutions in a timely manner.
• Review and make recommendations on current Return to Vendor tracking and identify any trends with our external stakeholders.
• Manage 3PL inspections and update tracking with results.
• Various projects as required.

Qualifications

• College Diploma or equivalent.
• A minimum of 3-5 years’ experience in customer service, call-centre or a related field; previous call-monitoring experience would be an assest.
• Demonstrated supervisory or team lead experience, 1-2 years.
• Self-motivated and also someone who is able to motivate a team.
• Strong communication and interpersonal skills.
• Detail-oriented, organized and able to multi-task in fast paced changing work environment.
• Solutions and results oriented and able to deal with conflict and issues in a tactful, diplomatic, and timely manner.
• Strong MS Office Skills, specifically Excel.
• Able to work flexible hours, occasional weekends.
• English mandatory; French is a strong asset.

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Job Description

The Primary Support Specialist is critical to the long-term satisfaction and retention of corporate and broker clients.  In this role you will serve as a primary and dedicated point of contact for a key corporate client on day-to-day questions and support-related issues including data interfaces, file feeds, automated processes, and reporting needs.  You will be responsible for reporting product defects on behalf of the customer and insightsoftware support and services teams and act as a subject matter expert for our engineers and work collaboratively across teams to prioritize features for inclusion in future product updates. 

Primary Responsibilities

• Maintain contemporary product knowledge to improve resolution of support cases generated by the client
• Identify support trends across all support cases
• Involve cross-functional teams required to resolve open support cases
• Provide client feedback related to all cases and to assist in the resolution for open cases
• Track and coordinate the resolution of defects, bugs, and issues
• Provide documentation within support cases using the case tracking system
• Provide data analysis, report writing, file management, database auditing, and technical support
• Monitor daily file feeds for timeliness and accuracy and assist client in troubleshooting any issues
• Learn the various ways our software meets the accounting, legal, tax and other regulatory requirements of our customers and assist them in the use of and proper set up of those features
• Test, Document, and escalate unresolved customer cases that may be product defects or data issues to engineering and product management
• Work closely with product and services teams on prioritizing for each sprint releases
• Assist in responding to direct customer inquiries during peak volume and serve as a point of escalation for the customer
• Prioritize, communicate, and manage customer cases via Salesforce case tracking system               
• Document knowledgebase solutions for internal and possible external use

Qualifications

• Proficiency and experience with SQL, FTP, data management, file interfaces
• Familiarity with relational databases, including data analysis, report writing, auditing, and updating data via SQL scripting
• Advanced Excel skills, including formulas and functions for data analysis is strongly desired 
• Exposure to, or experience with, agile methodologies and environments preferred but not required
• Salesforce and Jira application knowledge a plus
• Strong work ethic and time management expertise
• Demonstrated success working in highly collaborative, team-centric environments
• Well-developed problem-solving skills
• Excellent written, phone, and conversation management skills needed to interact with external clients and internal stakeholders
• Bachelor’s degree or equivalent experience in Mathematics, Engineering, Computer Science, Accounting, or Management Information Systems preferred but not required

Preference will be given to candidates with the following specific skills/experience:

• Understanding of or experience with US based executive compensation, stock plan, and ESPP industries, including but not limited to software support, administrative support, consulting, or professional services
• Knowledge of finance and accounting principles, specifically ASC 718 (Accounting for Stock Based Compensation) as published by the Financial Accounting Standards Board (FASB)
• Certified Equity Professional designation

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Job Description

Our Customer Success organization is a dynamic, tight-knit team building client relationships and leading retention. As a member of the Customer Success team, you’re both a face of Expert Institute and a strategic partner to our clients. Our Customer Success team members understand the pulse of the legal industry and can communicate how our expert services will transform a firm’s caseload.

Customer success operations move quickly, but so does your potential for promotion. Our leaders value development and training—every team member has a track towards success. Plus, top performers are invited to an all-expense paid annual Leaders Club trip to a sunny destination. If you’re ready to meet ambitious goals and drive growth in one of the most explosive tech verticals, we want to hear from you.

ABOUT THE POSITION:

• Manage and grow a book of high value subscription accounts
• Build strong relationships and rapport with our existing attorney clients through phone calls, emails and onsite visits, serving as their primary point of contact
• Oversee client communications, track account health and work closely with Sales to prepare accounts for renewal
• Present proposals and discuss pricing with renewing accounts
• Strategically increase usage of our service within each firm and maximize retention rates
• Work closely with our Medical and Research teams to deliver exceptional client experience
• Bring passion, high energy, and a strategic mindset to help us provide superior service
• Stay up to date on the latest and most relevant legal industry news and updates
• Support other members of the CS and Sales team with tasks and projects as needed

Qualifications

YOUR BACKGROUND:

• 3-6+ years of relevant sales, client relationship, or client engagement experience
• Experience at a SaaS company preferred
• Salesforce experience preferred but not required
• Strong presentation and communication skills
• Knowledge of legal industry is a plus but not required
• Ability to work autonomously and in a team setting in a fast paced startup environment
• A positive and professional disposition
• Continuous interest in learning and growth
• Some travel required

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Stellenbeschreibung

Als Customer Service Specialist (m/w/d) bist du Teil eines unserer internationalsten Teams bei TIMOCOM. Mit über 30 Kolleg:innen fungiert der Customer Service als erste Anlaufstelle für unsere Kunden bei Rückfragen und Problemen. Es steht dir frei, entweder remote zu arbeiten oder flexibel unsere TEAMocom Spaces vor Ort zu nutzen. Du solltest einmal im Monat zum Teamday ins Büro kommen. 

• Kundenanfragen und Kundenwünsche bearbeitest du telefonisch und per E-Mail.
• Du agierst für unsere Kunden als direkter/direkte Ansprechpartner/-in
• Durch individuelle und qualitätsbewusste Betreuung steigerst du die Kundenzufriedenheit.
• Darüber hinaus sorgst du für einen proaktiven Kundenservice durch regelmäßige Betreuungsanrufe.

Qualifikationen

• Du hast eine erfolgreich abgeschlossene kaufmännische Ausbildung oder eine vergleichbare Qualifikation im Kundenservice.
• Mit den gängigen MS-Office-Anwendungen gehst du routiniert um.
• Damit du dich mit deinen internationalen Kolleg*innen gut verständigen kannst, bringst du verhandlungssichere Deutsch-und gute Englischkenntnisse sowie sehr gute Kenntnisse einer weiteren europäischen Fremdsprache mit. 
• Zuverlässigkeit, Kundenorientierung sowie ein freundliches Auftreten am Telefon runden dein Profil ab. 

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Job Description

Senior Business Systems Analyst

As a Senior Business Systems Analyst, you will develop and conduct operational monitoring processes to ensure the timely and accurate delivery of benefits to Experian Partner Solutions (EPS) clients and customers through world class operational readiness, controls, and oversight. In this role, you will collaborate with Product Development, Client Services, and Technology teams within EPS to add value by solving complex business problems with a data-oriented mindset.

Experian Partner Solutions helps 300+ businesses protect their 60M+ customers by building enterprise-level (1) identity, (2) credit, and (3) data breach cybersecurity SaaS products in a white-label (B2B2C) branded format. Experian Partner Solutions and its ‘sister’ business unit Direct-to-Consumer form Experian Consumer Services, a large business segment inside the global information services company commonly known as Experian.

What you’ll be doing

• Develop SQL queries to aggregate, analyze, and interpret business data for quantitative and qualitative analysis to support EPS products and benefit delivery
• Quickly assess and address issues pertaining to specific daily control reviews, which are critical components in how we ensure the delivery of products and services to our customers, as measured by KPIs, SLAs, and other performance thresholds
• Build and utilize Tableau dashboards and other data visualizations that exhibit business insights into benefit delivery performance and trend
• Conduct operational gap analysis by identifying gaps and closing them by developing customer-centric monitoring capabilities through existing data analysis tools
• Collaborate with cross-functional teams to support ad hoc research, impact analysis, and to validate issue remediation actions
• Become a functional expert on EPS platform features & capabilities
• Analyze, compare, and reconcile data across multiple platforms and data sources
• Work in a fast-paced virtual environment, while communicating key deliverable status to both internal and external stakeholders
• Optimize and automate existing processes and develop methods to oversee products and services to meet the growing needs of the business
• Author process documentation and other supporting materials to detail operational procedures for daily control reviews
• Establish and maintain working relationships with sponsors, stakeholders, and key partners to ensure alignment

Qualifications

Required Skills

• 2+ years of strong hands-on SQL query development
• Adept in querying relational databases, Excel, and other data (AWS Redshift and Python experience is a plus)
• Experience creating data visualizations with Tableau or other visualization tools
• Proficiency profiling data, including data analysis, discovery, cleansing, and transformations
• Experience with complex direct-to-consumer products and systems
• Self-motivated with an attention to detail, analytical focus, and problem-solving skills while operating both individually and as part of a team
• Strong oral and written communication skills
• Experience and ability to formulate and present analyses and business cases to both technical and non-technical stakeholders
• High sense of urgency and ability to work well in a matrix environment

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Job Description

This role is responsible for leading and planning the capture, validation & translation of requirements relating to the migration of several legacy case management systems to MedHealth’s medEbridge platform for the Rehab and Return to Work Division.

What You'll be Doing

• Requirements Gathering: Conduct interviews and workshops with business stakeholders to understand their data migration requirements. Identify the types of data be migrated, the relationships between different data sets, and any data transformations required. Ensure the completeness and coverage of requirements (functional, non-functional, technical and detailed data items)
• Data Mapping: Work with the technical team to create a mapping document that guides the migration process. The mapping document should include details about the source and target data structures, the mapping between the fields, and any transformation rules.
• Data Quality Assessment: Assess the quality of data in the source system, identifying any issues to be resolved before migration can occur.
• Data Validation: Design and execute test cases that validate the accuracy and completeness of the migrated data.
• Risk Management: Identify and mitigate risks associated with data migration.
• Stakeholder Communication: Act as a liaison between technical teams and business stakeholders, providing regular updates on the status of the migration project, addressing concerns and issues, and managing expectations.
• Planning:Work with overall program team to plan for migration activities and integrate those into broader plan and governance activities/artifacts. Including identifying both program and business resource requirements 

Qualifications

• Minimum 7 years of experience as a Business Analyst or Functional Consultant with a focus on data migration projects.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Data Migration Analyst or similar role, with a strong foundation in SQL and Excel
• Expertise in Azure services and .NET applications
• Experience with data modelling, data warehousing, and ETL/ELT processes
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities including the ability to distil and communicate complex ideas to various program and business stakeholders.
• Self-motivated with a strong desire to learn and adapt to new technologies.

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Job Description

The Operations Data Analyst within our Experience Operations team is instrumental in elevating our customer service by providing data-driven insights. Leveraging expertise in data analysis, they inform Experience Leadership, optimize support strategies, and boost overall customer satisfaction. Reporting to the Sr. Director, Operations, this role is pivotal in driving efficiency and enhancing customer experience.

Qualifications

• Proven experience in data analysis and data-driven analytical problem solving 
• Strong proficiency in data analytics tools, with a keen ability to interpret, report, and derive meaningful insights from large data sets 
• Excellent communication skills, with the ability to present complex, technical data findings clearly and persuasively to non-technical audiences 
• Demonstrated ability to collaborate effectively with cross-functional teams, fostering a data-driven culture within the organization 
• Strong organizational and project management skills, with the capability to manage multiple priorities and deliver timely, detail-oriented results in a fast-paced environment 
• Bachelor's degree in a related field or equivalent experience 
• Strong working knowledge of Salesforce, Microsoft Office Suite, and/or related software 
• Experience with statistical software 

In your day to day, you will:

• Utilize advanced analytical techniques to analyze customer support data, identify trends and patterns, and provide actionable insights to improve customer experience 
• Develop and maintain comprehensive reports and dashboards to monitor customer support performance metrics and Key Performance Indicators (KPIs) 
• Maintain Quarterly Business Reviews (QBR) and Board reporting standards 
• Work closely with Experience leaders and customer support teams to understand data requirements and deliver meaningful insights that drive performance improvement 
• Facilitate data-driven discussions and decision-making processes to enhance customer support strategies and operations 
• Establish and refine KPIs specific to customer support, ensuring they align with organizational goals and objectives 
• Regularly monitor and analyze KPIs to assess the effectiveness of customer support initiatives and identify areas for improvement 
• Employ advanced data visualization techniques to present complex data in an understandable and impactful manner 
• Create compelling presentations and reports to communicate findings and recommendations to Experience Leadership and other stakeholders 
• Collaborate with Quality Assurance Analysts, IT specialists, and other Experience team members to ensure seamless data integration, accurate data processing, and effective information sharing 

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Job Description

Who You Are:

• You have a vested interest in the experiences and games you have a hand in bringing to life.
• A visionary - as soon as a new idea comes across your desk your brain is already working out the most meaningful ways to bring that design to life.
• A player advocate. Different play styles, user experiences, and building experiences that foster die-hard fanbases for the client brands are always top of mind for you.
• You are an expert communicator. Communicating complex level mechanics is no sweat given your exceptional interpersonal and communication skills.
• Your attention to detail is impeccable. You’re not afraid to speak up when a team member or client may be jeopardizing the overall quality of the experience.
• You strive to replicate the magical experience for players that inspired you to become a Game Designer in the first place!

What You’ll Do:

• Act as a visionary and leader – executing clients’ briefs to bring gaming experience and ideas to life for the various teams you will contract and oversee to execute on a diverse variety of experiences you will help bring to life in various gaming platforms (ie. Fortnite, UEFN) as well as in IRL gaming events (ie. TwitchCon).
• Work closely with the Program Management & Innovation Strategy Leads to ensure project goals are met on time, within budget & on strategy.
• Partner & guide a team of both in-house & 3rd party gaming vendors (such as gaming developers) to ensure the delivery of high-quality assets in a deadline-driven environment.
• Hold the team accountable to a high degree of quality with all submitted works. Act as the final step in the experience’s quality assurance from a design perspective.
• Collaborate with the technical artist and development teams, ranging from 3D designers to gaming developers, to ensure the successful integration of design elements and client branding requirements into the game. Be prepared to roll up your sleeves and work hands-on with the team!
• Stay up-to-date with industry trends and emerging technologies to ensure games remain innovative and engaging in the ever changing gaming space and other gaming platforms. Provide industry training and new tools to team members.
• Be a champion of our culture and encourage a psychologically safe work environment where team members can provide feedback and creative input. Utilize feedback from team members and clients to improve workflows, game design, and user experience.

Qualifications

Your Experience:

• Mandatory: Experience with games such as Fortnite Creative, Roblox, Minecraft, or alike.
• Strong Bonus: Bachelor's degree in Game Design, Computer Science or equivalent experience.
• 5+ years of experience in video game design roles, with a focus on creative or custom game modes. Experience in rapidly blocking out maps, prototyping and iterative design.
• Bonus: Marketing experience with preference towards within an agency environment.
• Exceptional leadership skills and experience managing a team of designers. Proven experience working with cross-functional teams.
• Wizard like understanding of Unreal Engine and Creative mode tools. Proven past experience creating functional levels and expert understanding of Blueprints in UE.
• Significant scripting and prototyping experience. Strong understanding of asset creation through UE and other industry-standard software such as Maya, ZBrush, Photoshop, and Substance Designer. Ability to problem solve technical issues and debug.

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Job Description

Who are we?

We live in different parts of Poland, we have various education, we are curious and inquisitive, we have a similar (mem style) sense of humor, but most of all we are a team. What does this mean for us? We cooperate, share knowledge, support and constantly develop.

What will you do?

• Together with an international team, you will build an enterprise-class product from the hospitality industry, dedicated to the most prestigious market representatives.
• You will be responsible for the process of creating new version of our system from the scratch and deliver to the end stage of pixel-perfect design.
• You will create our new Design System.
• You will collaborate with other designers from our team to understand our current product and make it even better.
• And you will definitely develop as a designer!

Qualifications

Whom are we looking for? Write to us if:

• You are at the minimum level of Regular (+3 years of experience as UX/UI Designer, proven portfolio).
• You have a portfolio containing a variety of works in the field of digital products, especially in enterprise web platform, as well as a mobile perspective.    
• You do not need to have any specific education or a diploma, the most important thing for us is that you understand design.
• You communicate fluently in written and spoken English, we use it in our daily work (it means: your level is not lower than B2 / FCE).
• Figma is your main tool, or you are able learn it fast.
• You know how to create the guidelines for digital products.
• You are able to turn requirements into working functionality while taking into account the possibilities and technological limitations.
• Great if you have research experience - A/B tests, interviews, user testing

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Job Description

As a Graphic Designer and Video Editor, you'll create captivating visual assets and compelling videos that connect with our client's target audience. From social media graphics to website visuals and polished videos, you'll collaborate closely with client teams to bring brands to life online. We're looking for a creative thinker with a passion for design and storytelling, who excels in both graphic design and video editing, and pays close attention to detail.

Responsibilities:

• Edit and assemble raw footage into polished videos for various digital platforms, including websites, social media, and advertisements.
• Create visually engaging graphics for digital platforms such as social media, websites, email campaigns, and advertisements.
• Collaborate with clients and internal teams to understand project requirements and objectives for both graphic design and video editing projects.
• Conceptualize and storyboard video ideas and design layouts, illustrations, and other graphical elements.
• Select and edit music, sound effects, and voiceovers to enhance the overall impact of videos, while ensuring consistency in branding and messaging across all video content.
• Develop and maintain consistent branding elements across all visual assets, while staying up-to-date with industry trends and best practices in video editing, graphic design, and digital marketing.

Qualifications

• Bachelor's degree in Marketing, digital media, or a related field (preferred).
• 5+ years of proven experience as a graphic designer, preferably in a digital marketing or advertising agency setting, combined with proven experience as a video editor in a similar environment.
• Proficiency in video editing software such as Adobe Premiere Pro, and Final Cut Pro, as well as graphic design software such as Adobe Photoshop, Illustrator, or similar tools.
• Strong understanding of video production techniques, including color grading, audio mixing, and motion graphics, as well as design principles, typography, and color theory.
• Excellent communication and collaboration skills with the ability to work effectively in a fast-paced environment demonstrated through previous experience in both roles.
• A creative mindset with strong attention to detail showcased in a portfolio demonstrating previous video editing and graphic design work.

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Job Description

• Building and setting up new development tools and infrastructure
• Understanding the needs of stakeholders and conveying this to developer
• Working on ways to automate and improve development and release processes
• Ensuring that systems are safe and secure against cybersecurity threat
• Identifying technical problems and developing software updates and ‘fixes
• Working with software developers and software engineers to ensure that development follows established processes and works as intended
• Planning out projects and being involved in project management decision
• Deploy updates and fixes
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Qualifications

• BSc in Computer Science, Engineering or relevant field
• Good knowledge and experience of Computer Networking
• Good knowledge of Operating System (Window/Linux/Mac)
• Good knowledge of performance, security, load balancing, and system troubleshooting;
• Has experienced with Cloud base systems (AWS);
• Proficient with git and git workflows
• Problem-solving attitude and collaborative team spirit

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Job Description

lastminute.com is looking for Cloud DevOps Engineers with certified experience for our Technology department based in Chiasso, Poland and Spain. DevOps will collaborate directly with software engineers and SRE in order to bring a new culture empowering functional teams to self-use the platform.

Key Responsibilities

Will be part of engineering teams working side by side with engineers and product owners to improve release management infrastructure and processes

• Improve and evolve the current Self-Service Capabilities to developers
• Actively contribute to define common processes  like Cloud governance, new technologies adoption, cost management and optimisation
• Collaborate with SRE teams to increase awareness of day-to-day issues for developers and inform a reliability roadmap
• Understanding product engineering problems and where new processes and automations can improve workflows
• create a DevOps culture of communication and support between product engineering and SREs
• Collaborates with others on the project to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem
• Administer and provision part of infrastructure through IAC (Terraform) 
• Support teams on legacy stack migrations to AWS
• Support teams on SLI/SLO/SLA definition and related implementation
• Collaborate closely with architects, developers, database administrators in order to handle the reliability and scalability of the infrastructure

Qualifications

Essential

• + 4 years experience as DevOps
• Strong experience and knowledge of AWS 
• Strong knowledge of Docker and Orchestration frameworks (Kubernetes, EKS)
• Experience working in microservices based architectures
• Strong understanding of configuration management tools like Ansible and IAC tools (Terraform) and their best practices.
• Good knowledge and hands-on experience using Continuous delivery and deployment tools like GitlabCI, Spinnaker or similar (CircleCI / GoCD / Github Actions …)
• Knowledge of tooling such as Helm, Gitlab CI, Terraform, Gitlab, Vault etc.
• Good Knowledge of languages like Go, Python 
• Familiarity  understanding of change management and incident management processes

Desirable

• Experience working with product owners or product managers
• Certifications in one of above described fields
• Good understanding of hybrid cloud architecture
• Experience in the programming language Java

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Job Description

We are seeking a talented Data Integration Engineer to join our newly established Data and Analytics organization within the Data Engineering team under Data Platforms. As a key member of our dynamic team, you will play a crucial role in advancing our data transformation and integration initiatives across a variety of ERPs, including SAP, Oracle E-Business Suite (EBS), Oracle JD Edwards (JDE), SQL Server, and others. If you're passionate about solving complex technical challenges, collaborating with cross-functional teams, and contributing to cutting-edge data solutions, this role is perfect for you.

Enjoy remote work with the option to engage at our North Olmsted office. This role offers career growth and leadership opportunities.

RESPONSIBLIITIES:

What you will be doing

• Drive Innovative Data Integration:Collaborate within a small yet diverse team to lead the migration of data from multiple ERPs and SQL Server, utilizing Extract and Load tools. Leverage your technical expertise to ensure seamless data movement and integration.
• Maintain and Enhance Legacy Systems:Utilize your expertise to work with existing legacy systems and reports. Engage in reverse engineering to understand and improve these systems incrementally, applying your technical acumen to patch, optimize functionality, and migrate data pipelines to the Modern Data Platform (MDP).
• Clean Programming, Self-Documenting Code, Version Control, and CI/CD:Adhere to clean programming skills and self-documenting code practices, while utilizing GIT version control for codebase management and contributing to automation through CI/CD pipelines for streamlined deployments.
• Cross-functional Collaboration, Problem-Solving, and Teamwork:Collaborate closely with both on-shore and offshore team members, stakeholders across the country and world, fostering teamwork, a 'we got this' mentality, and effective technical problem-solving.
• Orchestrate and Enhance Processes:Contribute to the continuous improvement of data integration processes, orchestrating workflows optimal efficiency and reliability.  

Qualifications

BASIC QUALIFICATIONS:

• Experience:5+ years of experience working with data integration and transformation, including a strong understanding of SQL for data querying and manipulation.
• Technical Proficiency and Problem-Solving:Deep understanding of data integration tools and methods, coupled with a proven ability to troubleshoot complex technical challenges.
• Communication and Agile Experience:Excellent communication skills for translating technical concepts to non-technical stakeholders, with comfort in Agile methodologies and project management tools.

PREFERRED QUALIFICATIONS:

• Education:Bachelor's degree in Computer Information Systems, Computer Science, or related field.
• Cloud Data Warehousing Exposure:Experience with Snowflake or comparable cloud based data systems and tools.
• Source Systems: Exposure to multiple ERPs, especially SAP, Oracle EBS, Oracle JDE, and others.
• SQL Expertise:Proficiency in SQL, especially in managing data systems.
• Clean Programming Skills: Strong adherence to clean programming practices, producing self-documenting code using coding best practices.

Very Nice to Have:

• Experience in Oracle DBA, SQL Server DBA, SAP BW, and/or Oracle BI (Business Intelligence) for data visualization and reporting.
• Proficiency in GIT version control for codebase management, coupled with experience in automation through CI/CD pipelines.
• Proficiency in Python, especially in implementing and orchestrating data integrations.

The salary range for this position is $130K-$150K

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Job Description

The Director, Revenue Operations reports to the VP Revenue Operations and is critical to driving the Revenue organization toward achievement of strategic goals, operational excellence, and achievement of revenue targets. This role will help structure, enable, and monitor progress against the operational plan and deliver insights to leadership.

• Establishing and implementing a quarterly operations cadence for sales and renewal teams, including revenue forecasting methodology
• Developing, influencing, testing, and monitoring new processes that optimize the path for supporting the revenue growth of the businesses
• Partnering with revenue operations leadership to support strategic priorities and opportunities for the team
• Creating and implementing an account grading methodology to identify priority for sales team outreach
• Providing SME support for the Enablement team and assist with rollout of key processes or strategies
• Identifying areas for improvement in key processes and working with internal partners to implement scalable solutions
• Implementation and tracking strategic revenue initiatives 
• Analyzing revenue org tech stack usage, identifying areas for improvement, and proposing new solutions to strengthen and support the revenue teams
• Building reports and dashboards in Salesforce and Tableau to deliver real-time insights to the revenue teams and company leadership
• Fostering close working relationships with internal and external stakeholders to ensure the company's success
• Special projects for the VP Revenue Operations

Qualifications

• 5+ years of related experience in revenue or sales operations in a SaaS company
• Significant Saleforce.com, data analytics, reporting and interpretation experience to support revenue/sales operations across product lines
• Exceptional written/verbal communication and presentation skills
• Effective organizational, multi-tasking and time management skills
• Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional intrapersonal skills 
• Proven ability to thrive in a fluid, fast-paced, unpredictable environment
• Demonstrated passion for operations, data intelligence and hygiene, and enablement
• Strong ability to interact and influence effectively with all C-level executives and senior leaders
• Unquestionable ethics, integrity and business judgment; you share our values, and work in accordance with those values
• Strong experience with Salesforce, Microsoft, Tableau and/or other data analytics tools

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Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers.

At DMS International (DMS), we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and who are excited about contributing to the professional development of tomorrow's leaders.

DMS seeks candidates that possess and display the attributes that reflect our Core Values of:

• Quality in delivering solutions,
• Leadership,
• Innovation,
• Teamwork,
• Integrity in conduct,
• Responsiveness to our customer’s mission

DMS International is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Job Description

DMS is seeking an Administrative Specialistto join our team. The ideal candidate is an organized and detail-oriented Administrative Specialist who provides comprehensive support to our PM/Sr. ISD responsible for leadership development curriculum development and seminar delivery. This individual will play a critical role in ensuring the smooth operation of our leadership development programs and seminars by providing administrative assistance, logistical support, and on-site coordination. The ideal candidate will have strong administrative skills, exceptional attention to detail, and the ability to thrive in a fast-paced environment.

Responsibilities

• Provide administrative support to the PM/Sr. ISD in all aspects of leadership development program management, including scheduling, correspondence, and documentation.
• Assist with the development, review, and organization of leadership development curriculum materials, including presentations, handouts, and participant resources.
• Coordinate logistical arrangements for leadership seminars and training sessions, including venue scheduling, room setup and audiovisual equipment.
• Manage participant registration, enrollment, and communication for leadership seminars, ensuring accurate record-keeping and timely responses to inquiries.
• Assist with the preparation and distribution of seminar materials, participant packets, and evaluation forms.
• Printing and copying administrative and course materials and other relevant information.
• Arranging the shipping, receiving and control of equipment, materials, and resources to support the training sessions.
• Serve as the primary point of contact for seminar participants, providing information, assistance, and support before, during, and after seminars.
• Coordinate contractor team travel arrangements and accommodations for program staff and guest speakers, as needed.
• Maintain accurate program records, databases, and files, ensuring confidentiality and data security.
• Assist with program evaluation efforts, including data collection, analysis, and reporting.
• Collaborate with internal teams, external partners, and vendors to support program objectives and deliver high-quality leadership development experiences.
• Provide general administrative support to the Program Manager and leadership development team, including scheduling meetings, managing calendars, and handling correspondence.

Qualifications:

• Must be a U.S. citizen.
• Associate or bachelor’s degree in business administration, organizational management, or related fields preferred. Equivalent work experience will also be accepted.
• Minimum of 2 years of administrative support experience, preferably in a training, education, or professional development setting.
• Strong organizational skills and exceptional attention to detail, with the ability to manage multiple tasks and priorities effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint and online collaboration tools.
• Excellent communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders and team members.
• Ability to work independently with minimal supervision and as part of a collaborative team.
• Flexibility to work occasional evenings or weekends to support on-site seminar delivery.
• Experience with event planning, logistics coordination, or customer service is a plus.
• Knowledge of leadership development concepts and principles is desirable but not required.
• Commitment to professionalism, integrity, and confidentiality in handling sensitive information.

Location

• Remote

Position Type

• Part-time with potential full-time opportunities

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Descripción del empleo

En SGS queremos que te unas a nosotros para crecer dentro de un entorno internacional y multidisciplinar. ¿Te apetece formar parte de una compañía líder de sector?

Desde SGS seleccionamos un/a Técnico/a Administrativo/a para una de nuestras ITVs situada en Zaragoza ciudad.

Las funciones a realizar serian las siguientes:

- Atención telefónica y presencial al cliente

- Concertación y registro de citas 

- Gestión y control de cobros 

- Control de archivos

Si te gusta el trato con el cliente, y eres una persona organizada y metódica, nos encantaría poder contar contigo.

Requisitos

¿Qué requisitos has de cumplir?

-Formación profesional Grado Superior en el área administrativa

- Experiencia previa en trabajos de trato a cliente, atención telefónica y gestión documental. 

- Softskills: Organización, orientación a cliente, adaptación al cambio y flexibilidad. 

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Job Description

YOUR NEXT CHALLENGES :

• Participate in the day-to-day management of Salesforce CRM and various retailer platforms ;
• Manage Trackstreet - MAP tracker in collaboration with account managers ;
• Prepare and input retailer integration sheets and product specifications ;
• Create reports according to team needs ;
• Manage promotions ;
• Coordinate distribution of samples, demos and other retail-related items ;
• Retailer support ;
• Coordinate events and exhibitions in collaboration with marketing and sales (booths, reservations, travel) ;
• Participate in defining performance indicators for events and exhibitions ;
• Prepare, draft and verify documents and presentation material.

Qualifications

THE EXPERTISE REQUIRED TO TAKE US FURTHER:

• 3 to 5 years' experience in office automation, sales or any other relevant experience;
• DEP or DEC in a related field;
• Excellent written and verbal communication skills (English and French - frequent contacts outside Quebec);
• Strong time management and organizational skills with the ability to manage multiple tasks and projects simultaneously;
• Event planning skills an asset;
• Proficiency with CRM software (Salesforce) and retailer platforms. (an asset)
• Excellent knowledge of Excel;

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Job Description

We are looking for an organized and well-presented Executive Administrative Assistant to perform administrative tasks such as greeting visitors to the office, making travel arrangements for executives and responding to emails or phone calls.

To be successful as an Executive Administrative Assistant you must have excellent verbal and written communication skills and the ability to perform multiple tasks within set deadlines. A good Executive Administrative Assistant has excellent computer skills and a well-presented appearance.

Executive Administrative Assistant Responsibilities:

• Welcome visitors to the office.
• Answer phone calls.
• Respond to emails.
• Manage the executive calendar.
• Schedule meetings for executives.
• Maintaining filing systems.
• Ordering office supplies.

Qualifications

Executive Administrative Assistant Requirements:

• A high school qualification or equivalent.
• Excellent computer literacy skills.
• Professional appearance.
• Proficiency with Microsoft Office.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks.
• Ability to work well under pressure.

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Job Description

The Technical Recruiter will identify, recruit, screen, and present good candidates for technology positions, collaborating with hiring managers to set realistic technical requirements.

• Collaborates with hiring managers to understand the needs and roles to be filled; reviews job descriptions for vacancies.
• Assists with the development and revision of specifications and job descriptions for selected positions.
• Identifies the most effective methods for recruiting and attracting candidates.
• Drafts recruitment advertisements; posts and/or places ads in the most effective digital and/or print media for open positions.
• Selects one or more placement agencies to assist with recruitment process.
• Identifies appropriate candidates and assesses their qualifications through review of their resumes, interviews, and other forms of communications.
• Connects qualified candidates with hiring managers.
• Maintains contact with candidates to keep them apprised of the status of their applications.
• Assess potential employees credentials.
• Validate Reference.
• Provides advice to hiring managers regarding salary negotiations with final candidates.
• Facilitates contacts by creating and maintaining a presence in the technical/industry community and marketplace.
• Attends job fairs and industry conferences; runs company booth at job fairs.
• Proactively manage candidate pipeline to quickly respond to position fulfillment.
• Performs other related duties as assigned.
• Work with Human Resources for onboarding efforts.

Qualifications

1. Excellent verbal and written communication skills.
2. Excellent interpersonal skills.
3. Good understanding of network and security technologies, technical roles and technical skills.
4. Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations.
5. Proficient with Microsoft Office Suite or related software.

Education and Experience:

1. Bachelor’s degree in related technical and/or human resources field required.
2. At least three years of related recruiting experience required, with prior experience in technical roles a plus.

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Job Description

Equinox is seeking a Talent Acquisition Operations Coordinator to join our team.  A diligent go-getter, this individual thrives on complex task management opportunities. Excellent follow-up skills, attention to detail and the ability to communicate effectively are paramount to this position’s success. This person will serve as the backbone for a world-class Talent Acquisition department and will be the administrator for our systems & digital infrastructure. 

• System administrator of multiple Applicant Tracking System: SmartRecruiters & Ultipro (UKG) Recruiting ​ 
• Partner with the Human Resources Information System (HRIS) and Talent Acquisition team leads to optimize/enhance TA technology advising (where appropriate) new technology initiatives 
• System onboarding of new hire employees (UKG) ​ 
• Administer & track company employee referral program ​ 
• Audit of Applicant Tracking System: Job postings, templates & offer letters ​ 
• Point person for ATS (SmartRecruiters) Field support inquiries (TA centralized system) ​ 
• Manage access and configuration for Applicant Tracking Systems ​ 
• Assist with ATS training (virtual or in person) 
• Assist in the creation of Talent Selection collateral ​& co- manage the “Intranet” Talent Acquisition resource center 
• Projects as assigned ​ 

Qualifications

• Min 2 years ‘experience in related field dynamic-supporting a large Talent Acquisition team is preferred 
• Proven Experience with ATS systems required (preferably SmartRecruiters, Greenhouse or iCIMS) 
• Experience/Exposure in managing Talent Acquisition partners/AI software partners (i.e. Glassdoor, Indeed, major job aggregating partners, Artificial Intelligence sourcing software etc.) 
• Strong written and verbal communication skills 
• Experience building reports utilizing MS Office and advanced EXCEL 
• Proven success with high volume task management 
• An “always on” mentality in support of the business and recruitment objectives 
• Proven success with high volume task management ​ 

Pay Transparency: $60K- $65K 

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Job Description

The Compensation & Benefits Specialist plays a key role in accomplishing the Talent Team's mission to attract, develop, and retain a superior workforce. This position lives and breathes compensation, benefits, and compliance to ensure we align with current legislation and offer a competitive and attractive total rewards package across ComotoNation.

As our Compensation & Benefits Specialist, you'll be the driven expert who administers our benefits programs. Your research and analytical skills will help shape how we incentivize and care for our top talent. From supporting compensation analysis to navigating the complex compliance landscape, you'll partner with HR leadership to ensure Comoto remains an employer of choice.

Our Next Compensation & Benefits Specialist WIll:

Benefits:

• Oversee all aspects of health insurance, retirement, and wellness benefits administration

• Provide concierge-level support to employees on their benefits needs

• Ensure compliance with ACA, COBRA, HIPAA, and more

• Process and administer all leave-of-absence requests and disability paperwork: parental, medical, personal, disability, and FMLA

Compensation:

• Assist with defining and refining our compensation strategies that inspire and retain top performers

• Conduct market studies and leverage data to build competitive pay structures

• Administer salary changes, merit increases, promotions, and bonus plans

• Partner with managers to ensure equitable and appropriate pay decisions

General

• Evaluate the effectiveness of current programs and policies; optimize as needed

• Support HR leadership with the development of new compensation and benefits initiatives

• Prepare reports and presentations to advise leadership

• Ensuring all related compensation and benefit programs, policies, and procedures comply with current legislation (federal, state, and local)

Job Analysis:

• Make recommendations to managers regarding job descriptions, salaries, and classifications

• Prepare and update salary ranges for the company

• Partner with Talent Acquisition to write and manage our job descriptions

Qualifications

Our Next Compensation & Benefits Specialist Has:

• 2-4 years of experience administering benefits and compensation program
• Proven track record in HR operations
• Deep knowledge of regulations like ACA, COBRA, HIPAA, ERISA
• Excellent communicator with strong consultative skills
• Proficient in HR/compensation tech (ADP and Payfactors are a big plus)
• Organized multitasker who thrives in a fast-paced, dynamic setting

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Job Description

• Proactively support managers with the end-to-end employment cycle and HR administrative operations.
• Conduct weekly meetings with respective business unit management.
• Provide HR guidance and performance management guidance to line management (e.g., coaching, counseling, PIP disciplinary actions).
• Engage managers in reviewing developmental needs of their teams.
• Investigate employee relations issues, conducting thorough and objective investigations.
• Ensure HR compliance on all aspects of human resource management activities.
• Partner with talent acquisition to ensure that hiring and onboarding needs are met.
• Oversee the day-to-day administration of employee benefits and 401K plan.
• Champion and monitor completion of goal setting and quarterly performance review process.
• Update company policies and procedures, provide policy interpretation to the team.
• Work closely with CHRO to Implement company-wide employee engagement projects and initiatives.
• Analyze trends and metrics in partnership with the CHRO to develop solutions, programs and policies.
• Monitor annual HR compliance training and participate in organizational ISO certification HR verifications.
• Performs other related duties as assigned.

Qualifications

• Minimum of 8+ years’ experience within a generalist HR role
• Bachelor’s degree in Psychology, Business, Sociology or related fields
• Masters in HR or Organizational Psychology or MBA preferred 
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
• Preferably PHR or SPHR qualified or working towards qualification
• A strong understanding of EEO/AA and employment law
• Experience with UKG HRIS or similar
• Working knowledge of multiple human resource disciplines, including compensation, employee relations, performance management, federal and state ( PA, NJ preferred) employment laws.
• Excellent English language skills, both verbal and written
• Proficient with Microsoft Office Suite, Teams and Outlook

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Descripción del empleo

Responsabilidades

Soporte a las plataformas de los clientes de Experian On-Premise & On-Cloud. - Atención al cliente.

Conocimientos, habilidades y experiencia

• Atención al cliente
• Conocimientos sobre plataformas (Linux/Windows)
• Inglés (hablado y escrito)
• Conocimientos sobre servicios Cloud - CI/CD

Responsabilidades clave

• El objetivo es el éxito del cliente
• Mantener los tickets actualizados/rastreados usando Service Now
• Dar soporte a los problemas productivos en las plataformas del cliente (On-premise) y On-Cloud

Requisitos

¿Qué estamos buscando?

Un analista técnico que tenga experiencia en atención a cliente y plataformas.

Educación:Universitaria

Experiencia:2 o 3 años en Soporte a clientes en Plataformas.

Conocimientos técnicos requeridos:

• Conocimiento general enSistemas Operativos (Windows/Linux)
• Conocimiento general de contenedores (Deseable Docker).
• Conocimiento general de herramientas de Integración y monitoreo (Jenkins, BitBucket, Splunk, shells)

Idiomas: Deseable Inglés (Escrito/Hablado)

Competencias: Autodirigido/Autodidacta

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Job Description

The Senior Copywriter would be responsible for the conception& execution of innovative materials for integrated, cross channel initiatives including: large web initiatives, online advertising and digital marketing.  This person should have a strong core in not only traditional writing for advertising, but specific pharma experience. This person’s primary responsibility will be to be a key participant in shaping the creative strategy showing strong conceptual abilities, offering unique solutions to challenges. The Sr. Writer should stimulate ideas and bring out the imaginations of the team in working toward developing their leadership skills. The is person’s responsibilities are but are not limited to: 

• Participating fully in the development creative briefs and of strategic and tactical plans 
• Alert to changes in the client’s marketplace; evaluates work in light of the marketing situation 
• Works with the client directly on developing solutions and presenting ideas 
• Works more independently, under tight deadlines, while juggling multiple projects 
• Articulates a clear direction to studio, vendors and junior staff\Expert knowledge of the science in order to use it innovatively 
• Begins to master nuances of the work and shows ability to think on feet 
• Work on multiple projects simultaneously and juggle writing demands 
• Ensure copy tone and style are consistent with brand and style guidelines 
• Interact with project teams to understand business objectives and audience demographics 
• Makes sound decisions in an expedient manner 
• Upholds the highest standards for all agency work while upholding agency performance standards in all direct reports  

Qualifications

• At least 5- 7+ years of professional writing experience in an advertising or interactive agency.  
• Must have 1-3 + years of Pharma or Health/Healthcare experience  
• Previous mentor or leadership experience is strongly preferred 
• You must also have strong experience working on large cross channel and/or direct marketing initiatives including rich media, web, direct and print. Experience with online and social media is strongly preferred.  
• A strong & diverse portfolio is required for consideration  
• Must be open to travel as needed for client engagements  

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Job Description

As a Contact Center Specialist on our Coordinated Access Team, you will be the first point of contact for Washington families and individuals seeking information about public benefits and local resources. You will be making a difference in the lives of community members across the state by serving as a conduit to resources and support via WithinReach’s Help Me Grow Washington Hotline. Through both inbound and outbound calls, you will directly assist community members with access to a range of programs and resources related to health, food, child development, and more, advancing equity and helping families and individuals overcome barriers to their wellbeing.  

Responsibilities  

• Provide program information, eligibility screening, application assistance, resource connection, and/or follow-up support to clients including but not limited to WIC, Basic Food (food stamps), Apple Health (Medicaid), child development supports, and other local community resources. 
• Ensure that our team’s work is responsive to shifting community and organizational needs by adapting quickly and flexibly to changes in programs and processes. 
• Provide friendly, informed customer service that is as empathetic and efficient as possible, using de-escalation skills when necessary to assist community members in stressful situations. 
• Make skillful use of use various technologies for communication, resource navigation, and tracking client interactions, including a web-based phone, client management system, resource database, online social service application portals, Microsoft apps including OneDrive, Outlook, and Excel. 
• Independently research program information and resources quickly and accurately to address community members’ needs. 
• Collaborate with staff to identify common barriers our clients experience and champion potential system improvements. 
• Assist with piloting new program expansions, offering feedback about your experience and suggesting improvements to inform the evolution of our work. 
• Obtain Navigator Certification through the Washington Health Benefit Exchange within the first 3 months of employment. WithinReach will provide the necessary training to support the certification process. 
• Support training efforts and provide shadow shifts that allow colleagues and external partners opportunities to learn about social service programs, processes, and our Contact Center work. 

Qualifications

• At least 1 year of experience working directly with low-income families or within the context of a social service field or familiarity with Washington State programs related to Basic Food, WIC, Medicaid, and child development resources  
• At least 1 year of call center and/or relevant customer service experience in a fast-paced environment 
• At least 1 year of recent experience with Microsoft Office/Microsoft 365, including Outlook, Word, Excel, Teams, OneDrive, SharePoint, etc. 
• Creative problem solver, with experience researching and finding solutions in a remote or heavily self-directed environment.  

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Job Description

FAN EXPO HQ is the largest pop-culture event producer in the world.  Our mission is to deliver the ultimate fan experience through our growing portfolio of events, which includes MEGACON Orlando, FAN EXPO Dallas, FAN EXPO Boston, FAN EXPO Denver, FAN EXPO San Francisco, FAN EXPO Canada, Calgary Comics & Entertainment Expo, FAN EXPO Vancouver, and more.

FAN EXPO HQ is a division of Informa, the world’s leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content.

Ready to embark on a new and exciting adventure? Read on.

The Marketing Content Creator will be responsible for developing and delivering a wide range of marketing responsibilities to grow and engage our audience. The Marketing Content Creator also cultivates community engagement, oversees content calendars, and creates content that generates web traffic to drive ticket sale conversions. 

Responsibilities

• Content strategy and creation for YouTube, TikTok, and other social media platforms, as well as media, corporate content, and advertising as needed. This also includes editing panel footage highlights for each event and posting it to our channels.
• Research social media trends and be responsible for keeping up-to-date with trending media or platform specific trends.
• Manage the FAN EXPO Studio on-site at shows, wherever necessary. This includes setting up before the show and breaking down the studio following the show.
• Communicate and negotiate with talent and agents to build out a schedule for the studio at each show.
• Scout for local videography talent that can meet our expectations within each market to work our events and stay within budget.
• Provide guidance to videographers during shows to ensure proper coverage. This includes building their schedule and determining and prioritizing their shot list ahead of each show, making sure to capture the needs of various departments.
• Provide feedback for daily/weekend recap videos for all shows – These are to be captured and edited by external videographers hired for each show. However, the Content Creator may also be required to assist with capturing footage and editing videos during events.
• Provide general oversight of the FAN EXPO Studios YouTube channel, including managing the content calendar and scheduling content at minimum 45 days out, creating branded thumbnails for each video, writing descriptions, and tagging videos appropriately for maximum SEO reach and impressions/views.
• Negotiate with new and current YouTube channel owners, as well as TikTok influencers, and other digital content creators to acquire additional content, content commissions, and other related Content Creator partnerships. 
• Build, manage, and organize the FXHQ video archive following each event to keep it up-to-date.
• Identify ways in which to gain more subscribers, both through content and advertising, as well as identify ways we can continually enhance our content by reviewing analytics and making strategic suggestions.
• Lead the monthly rollout of the FHQ newsletter to the U.S. & Canadian markets:
  • Following each FHQ newsletter, the Content Creator will need to look at metrics to determine the types of content to use moving forward (as well as which to eliminate) and minimize unsubscribe rates through better, more engaging content.
• Continue to manage the @fanexpohq TikTok account, including content creation and distribution, community management, and interactive filter development.
• Build portfolio of collaborators and videographers we can work with within each market and manage those relationships.
• Schedule videographers and editors for shows no later than 90 days out from show date – Aiming to confirm schedules and fill in any gaps 6 weeks out.
• Work with the sponsorship team to identify ways in which to earn additional revenue through content and develop pitches to potential partners.
• Supports with initiatives including contesting, and data collection to contribute to business database goals.
• Copywrite for digital content, ensuring tone of voice consistency and social optimization. Assist with other copywriting tasks when needed.
• Other duties as assigned.

Qualifications

• 1-3 years of experience in video editing

• Experience using Adobe suite or or equivalent software

• Have a robust skillset of video editing capabilities. Bonus points for special effects skills.

• Special Effects experience would be a plus

• Live and breathe social media trends, particularly on TikTok and YouTube.
• Passionate and knowledgeable about pop culture and fandoms.
• Not afraid to analyze data and make suggestions to improve content strategy.
• Be highly organized and always maintain brand expectations.
• Works well with a big team and is always willing to collaborate.
• The pay range for this position is $50,000 - $55,000 depending on experience 
• This post will expire 4/28/24

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Job Description

About the job

This role involves end to end execution of a primary quantitative research project from designing a questionnaire based on client requirements to delivering insightful reports to the client. While the role is based out of Mumbai, we work with NielsenIQ Singapore team for clients majorly based out of Southeast Asia. Reporting lines will be to a leader based in Singapore. While leaders endeavor to ensure candidates work local hours, candidates need to also be flexible to be able to work Singapore time when needed.

Responsibilities

• Project management – Co-ordinating with Project management team, Data processing team, Data Acquisition team etc. to ensure smooth project flow.
• Design Questionnaire – Understand manager and client’s requirement / research brief and design a questionnaire that is easy to answer, is able to gather the necessary information and has a correct logical flow.
• Checking if the survey link is working fine as per planned logic.
• Monitoring fieldwork progress, adherence to quotas
• Identify inconsistencies in data if any.
• Report preparation – Understand the data, identify key insights, work with manager to prepare a report that has a story like flow.
• Day-to-day client POC – updating of fieldwork progress, taking note of client questions/ requests and liaising with the relevant internal stakeholders to address client concerns

Qualifications

About you

You are a person who likes to work in a job where you can help large brands to understand the consumers and help them make the decisions. You understand what the clients’ pain points are and can design a consumer survey to get answers to their questions. You like understanding the data and creating impactful and insightful reports in powerpoint. You are a good communicator and are open to presenting the findings to the client over a video call.   

Qualifications

• MBA in Marketing / Bachelor’s degree in statistics
• 6 months-2 years
• Knowledge of MS Office – Word, Powerpoint, Excel
• Good Data Interpretation skills - ability to understand insights from the data.
• Good communication skills

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Job Description

As an integral part of the Marketing Operations team, you will be responsible for managing the company’s customer acquisition funnel. You will manage and support activities across all stages of the customer experience: customer acquisition, activation, retention, and up-selling. Working cross-functionally with sales, product, and product marketing teams, you will design and implement data-driven growth initiatives. As a growth marketing manager your job is to find the channels and strategies to increase revenue and meet company goals. 

In this role, you will: 

• Develop and oversee the implementation of growth marketing campaigns, with a focus on content marketing and paid advertising 
• Develop a unified approach to marketing’s customer acquisition efforts in collaboration with sales, product, product marketing, and marketing development. 
• Deep collaboration with thought leadership team, research, education affairs, and product marketing, brand and creative to develop and design positioning, targeting, messaging and gated content/assets. 
• Create brand marketing campaigns and plans (in collaboration with relevant internal teams) that will be aimed at increasing brand awareness and engaging with existing audiences 
• Conceive and execute a wide range of content campaigns to drive awareness and engagement 
• Stay on top of the latest trends and emergent issues in our industry (business model changes, new tools, products, and features) 
• Leverage analytic tools during market research to find ways to enhance the company’s marketing efforts  
• Compile performance reports to brief marketing and executive leadership on marketing initiatives and performance and provide recommendations on improvement strategies 
• Lead, manage, and develop world class marketing talent 

Qualifications

For this role, you must have: 

• Experience in K-12 education preferred 
• At least 4 years of experience in a marketing or related field 
• Proven track record of successful growth campaigns  
• Well-developed writing, research, and editing skills; familiarity with standard style guides 
• Expertise with analytical tools for marketers 
• Being comfortable with working in a dynamic and diverse remote environment 
• Effective communication and interpersonal skills  
• High level of attention to detail 

Bonus points for: 

• Bachelor’s degree in Marketing or a related field  
• Ability to work under pressure and balance multiple projects at one time 
• Ability to prioritize and complete tasks to meet assigned deadlines 

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Job Description

What you have to do:

• Partner with Product Management, Security, Research and Design leaders to identify where and why the behaviors of users and nature of contents (listed properties) turns out to be harmful or source of distrust
• Structure and lead our global effort against fraud, terms of use infringements and suspicious behaviors
• Design and deliver malicious users and contents detection systems across our services, and stay current with potential new fraud patterns
• Deliver monitoring capabilities at all key steps of the workflow and constantly tune precision and recall of our systems to balance impact on funnels performance
• Inform make or buy decisions on key steps of those workflows. Assess and test potential 3rd party solutions and lead their integration when needed.
• Implement internal tools mixing automated and manual steps to support blacklisting and whitelisting workflows 
• Make sure our user experience features the touch points that enable reporting, claiming and getting notified upon trust & safety alerts.
• Contribute to make high trust a differentiator against competition. This includes showcasing our actions and providing transparency on (un)trustable users and contents (curation,tagging, …)
• Guarantee our trust & safety strategy complies with the European Digital Service Act (DSA)
• Contribute to create a strong product-led, customer centric culture.
• Contribute to create a strong data oriented culture, ranging from the analytic mindset to the data governance principles
• Stay current with industry trends on fraud detection mechanisms

Qualifications

Who are we looking for?

• You have a master’s degree in engineering or business or a related field and deep experience providing expert competence on both digital products, security and data (8+ years).
• Successful track record in malicious contents and behaviors management on digital marketplaces 
• Extensive experience in a Product Management role, within teams mixing tech, scientific and design expertises. Ability to work within short / medium timescales 
• A customer-first mindset and track record of earning the respect of product teams along with a roll-up your sleeves attitude.
• Skilled at working with international cross functional teams under a tight timeline
• Experience in designing sophisticated solutions for heavily data based digital products and adept of system thinking (6+ years)
• Fluency with the technical and scientific concepts involved by heavily data based services
• Ability to build partnerships with tech and scientific teams responsible for the delivery
• Knowledge of the real estate domain, transaction models, and actors specificities across Europe

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Job Description

We are looking to hire a Senior Product Manager to own the strategy and execution of the new Equipment solution in the Resource Management group. This PM will work with a remote team in Procore’s India office to launch this new solution, integrate it with the rest of Procore, iteratively improve with feedback from enterprise customers, and regularly communicate with C-level executives about the progress of high visibility initiatives.

This position reports into Director of Product, Resource Management with the opportunity to be located in the Austin, TX office or work remotely from Austin, TX

What you’ll do:

• Influence a direct team of engineers and designers as well as numerous dependent teams across the organization to follow your vision

• Identify and write product requirements by considering outcome potential, competitive landscape, technical requirements, and user experience

• Balance customer empathy with horizontal solution thinking—recognize platform approaches that solve multiple problems at once, creating strategic leverage for Procore

• Effectively use qualitative and quantitative data analysis to help inform the decision-making process

• Think beyond software for the whole solution by collaborating closely with customers and go-to-market teams

What we’re looking for:

• 4+ years of Product Management or directly related experience at an enterprise B2B SaaS software company

• Experience in the construction industry to guide and communicate the value you’re creating for our customers

• Strong analysis and synthesis skills, demonstrating the ability to break down problems into components structured into platform-first solutions

• Experience collaborating with and influencing cross-functional teams in a fast moving environment

• Ability to effectively communicate trade-offs for decisions through strong written and verbal skills

• Strong listening skills; Product Management is equally about inquiring as it is advocating

• Experience releasing product updates and successfully driving their adoption

Qualifications

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Job Description

The Services Product Lead will focus on establishing a clear and efficient communication loop across the Product and Customer Success functions, supporting GTM readiness in both workstreams! The Services Product Lead will develop a deep understanding of product roadmaps, strategic plans, value drivers and positioning, providing insight into this work for all Customer Success functional teams. They will partner with CS to understand the impact of product updates and development on CS functions and the overall customer experience, communicating this back to Product teams to ensure appropriate resources are in place prior to product launch and/or feature release. The Services Product Lead will also work alongside team members from other organizational workstreams (i.e., Marketing, Support, Community Knowledge) acting as a central communication hub to ensure a unified vision with shared goals!

Essential Functions

• Understand Product roadmaps and effectively communicate updates to Customer Success teams, ensuring early insight into product development and reducing the need for reactive adjustments.
• Understand and operate within established communication processes for each product team.
• Attend Sprint Exits, Product Roadmap Meetings, Core Team Meetings, etc.
• Initiate cross-functional collaboration with internal partners across multiple departments.
• Understand all Customer Success functions, their roadmaps, and strategic plans.
• Advise Customer Success functional leads about product updates and collaborate to identify readiness needs
• Collaborate with Customer Success Enablement to ensure readiness across all CS functions
• Understand and effectively communicate how product updates impact overall customer experience
• Identify efforts in other workstreams to support product development (i.e., Marketing, Support, Community Knowledge)

Qualifications

• 5+ years working in K-12 education with expertise in assessment, instructional pedagogy and data analytics
• 5+ years demonstrated success working with/in Customer Success, Product Development, and/or Project Management
• Superb organization and communication (written and verbal) skills
• Demonstrated ability to proactively initiate cross-functional collaboration
• Ability to synthesize complex information and identify critical connections relevant to team functions
• Proven ability to work independently in a fast-paced environment while leading multiple projects
• Proficiency with Microsoft 365

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Job Description

EcoVadis is the world leader in Sustainability Ratings. With 1,200 enterprise customers, 120,000 rated customers and 1.7M+ screened companies for risk, we are on a mission to guide all companies towards a sustainable world. EcoVadis Product and Solutions team, led by our Chief Solutions Officer, is responsible for overseeing the product strategy and prioritization, solution roadmap, and cross-company coordination to drive commercial success of named products and add-ons.

Within the Product and Solutions department, we are seeking a dynamic and experienced Product Operations Manager to join our team. The successful candidate will play a pivotal role in optimizing the efficiency and effectiveness of the solutions department, by overseeing key initiatives related to roadmap development and delivery, product communications and cross department collaboration.

Key responsibilities

• Identify opportunities to enhance existing processes related to product development and portfolio performance (road mapping, delivery progress tracking, customer feedback, performance reporting, etc.), to increase efficiency and productivity by standardizing and streamlining workflows, and to facilitate communication and sharing of resources and data between departments;
• Oversee the deployment, management, and optimization of internal tools utilized by the solutions team for roadmap planning, product delivery, product communications, and more, and their integration and interoperability with key systems used in other parts of the company;
• Coordinate with cross-functional teams to ensure that requirements/dependencies in terms of supporting the launch of new features/capabilities in our products and platform are identified, understood, and addressed promptly; 
• Oversee internal and external communications about recent and upcoming product releases, including but not limited to release notes, internal newsletters, solutions intranet hub, and the publication of customer-facing assets about the solutions roadmap;
• Oversee the production of resources and assets for new employee onboarding, training, and development purposes;
• Identify quality, information security & data protection needs within the department, collaborating closely with the Quality Team and process owners to define or update processes, and to communicate these across the department;
• Drive a culture of continuous improvement within the product operations team, encouraging feedback, experimentation, and learning to drive innovation and excellence.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Business Administration, or related field. Master’s degree preferred;
• 5+ years of experience in product operations management or a related role within the technology industry, preferably in SaaS or B2B software;
• Strong project management skills with a track record of successfully leading cross-functional teams and delivering complex projects on time and within budget;
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization;
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolutions;
• Experience with agile development methodologies and project management tools (e.g., Jira, Confluence, Azure, Product Board) is highly desirable;
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities;
• Passion for sustainability and a commitment to EcoVadis's mission is highly desirable.

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Job Description

The Senior Project Manager (Sr PM) plans, executes, and finalizes projects according to strict deadlines and within budget. This individual leads the effort to define and communicate project timelines, resources, and budget and oversees quality control throughout the project’s lifecycle. The Sr PM acquires resources and coordinates efforts of team members and third-party contractors or consultants in order to deliver projects according to plan and has comprehensive knowledge of the status and timelines for all tactics associated with a project or campaign. The Sr PM should communicate project knowledge and updates to team members and take a proactive approach to identifying potential risks and implement problem-solving tactics to maintain predetermined timelines and budgets.

Job Duties

Project Planning and Management

• Maintain an understanding of client business, objectives, and tactics
• Coordinate proposal/new business presentation trafficking and deliverables
• Participate in development of yearly brand planning proposals with estimates and projected year-long project plans
• Cultivate understanding of company project process and procedures and participate in identifying process improvements
• Review and contribute to project briefs and initiate project kick-offs
• Set and reinforce project expectations of team members and vendors
• Develop detailed project plans and timelines adhering to company process, including breakdowns of individual team tasks
• Create interdependent project plans for multi-part projects and deliverables
• Evaluate available resources and assign billable work to internal team members or obtain external supplemental resources as needed
• Assume responsibility for tracking and maintaining timelines and delivery of all projects throughout all project stages with internal team and external resources
• Develop internal project status reports and conduct weekly team project review meeting
• Route documents and next-step directions to team in a timely manner to maintain efficient completion of deliverables
• Monitor team progress to identify potential delays and proactively call team meetings to resolve queries and provide additional direction
• Regularly maintain ongoing project-related communication with core team, client, and external resources
• Mentor and be a resource for Project Coordinators, Project Managers, and new hires
• Assist with cross-client resource allocation and planning

Financial Management and Tracking

• Enter and maintain project budgets and billing schedules in company financial system
• Evaluate project progress against contracted billing schedules and initiate AR invoice requests
• Maintain cost-to-complete estimate report for active projects
• Complete internal invoice forecasting on monthly basis and evaluate forecast against actual billing to provide early warning to Account Services of unmet forecasts
• Create monthly client accrual reports
• Track budgets of active and completed jobs against total yearly client budgets
• Monitor project status and notify Account Services of budget risks or out-of-scope financial impacts
• Work with Account Services to develop Change Orders for out-of-scope work
• Review project labor and expense reports to identify incorrectly recorded project hours or expenses, potential performance efficiency issues, and possible out-of-scope project hours and address with Account Services team
• Perform budget reconciliations at the completion of all projects and use that information to adjust future project estimates
• Troubleshoot client financial questions and discrepancies

Account Management Support

• Support the Account Services team in delivering any and all project-related updates to the client, including but not limited to financial, timeline, and client status review/updates
• Assist Account Services in determining and refining project specifications, and developing proposal cost and timeline estimates based on these specifications
• Assume a client-facing role as appropriate to discuss project timelines, budgets, or updates
• Serve as the primary client contact when the Account Services team member is traveling, out of the office, or unable to respond to the client
• In coordination with the Account Services team, ensure that all client requests receive timely responses and are initiated with the team, completed, and delivered to the client in a timely manner

Quality and Risk Control

• Ensure that all quality control measures (eg, editorial review, graphics review) are completed
• Initiate and maintain electronic files for all projects
• Ensure that all specifications of projects sold are being met and delivered to meet or exceed client expectations

Key Competencies

• Professional behavior and confidence
• Ability to manage outcomes to win-win resolution
• Ability to present ideas and supporting rationale to internal and external teams in an effective manner
• High level of integrity, confidentiality, and accountability
• Well-developed professional communication skills, including written and interpersonal
• Ability to accurately estimate costs for standard and new project types
• Ability to independently develop timelines for standard and new project types without use of a template
• Experience managing cross-functional teams
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and management skills
• Proactive, solution-oriented approach to project management
• Highly developed organizational skills and attention to detail and timelines
• Ability to coordinate and execute multiple tasks in a fast-paced environment to serve many therapeutic teams and meet project goals
• Capability to adhere to structure while maintaining ability to be flexible, creatively problem-solve, and be decisive
• Ability to identify key issues; creatively and strategically overcome challenges or obstacles
• Sound analytical thinking, planning, prioritization, and execution skills
• Proficiency in Microsoft (MS) Word, Excel, PowerPoint applications
• Ability to master various content management systems
• Desire to meet professional goals and acquire new skills

Qualifications

Requirements

• Bachelor's degree
• 4 years’ related experience (experienced in digital process and timeline creation as it relates to websites, emails, digital banners, etc.)
• Experience managing >$1.5m annual brand marketing budgets

Preferred Skills/Experience

• Agency experience (digital a plus)
• Knowledge of medical/pharmaceutical industry marketing requirements and restrictions
• History of managing or participation in product launch, product rebranding, and/or product strategy redirection
• Experience with electronic project management software
• Experience managing or mentoring junior team members

Working Conditions

• Ability to commit to extra and/or nontraditional hours as client needs require

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Job Description

About You...
 
We’re looking for a senior project manager who is super organized, experienced with planning, executing, and finalizing projects on behalf of clients according to timelines and within budget including being the point of escalation for issues. You will also define the project’s objectives and lead all aspects of quality control throughout its life cycle. 

​You will be responsible for overseeing the planning and implementation of an entire project through budgeting, hiring team members, sourcing suppliers and planning the project release. Your duties include setting deadlines, providing feedback and communicating with clients about the status of their project. 
 
In this role, you will...

• ​Client interface & project team relationship management, main point of contact with Client. 

• ​You successfully run meetings, set agenda’s, maintain project directories, issue meeting minutes, etc. 

• ​You have experience with budget & milestone/schedule development, management, and tracking. 

• ​Ability to read & understand construction drawings & specifications. 

• ​Assist owner with contract negotiations and analyze & negotiate change orders. 

Qualifications

What You’ll Bring 

• ​Background in at least one of the following areas Project Management, Architecture, Construction Management, Cost Estimating or Engineering with at least 7-10 years of experience. 

• ​Bachelor’s or master’s Degree related technical field preferable or comparable relatable experience. 

• ​Strong analytical skills to understand interpret and communicate critical schedule data and present viable solutions. 

• ​Ability to learn client specific software applications and be technologically capable. 

• ​Strong working knowledge of MS Access, Excel, Adobe Acrobat, MS Word, and SharePoint. 

• ​Experience with scheduling software. 

• ​Proficient and comfortable with various project management tools. 

• ​Understanding the project life cycle. Demonstrate ability in driving the organization to use the data to drive risk identification, quantification, response, and control with respect to the master schedule. 

• ​Excellent English skills are mandatory.

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Job Description

We are in search of an experienced Program Analyst to provide support for the National Geospatial Intelligence Agency (NGA) Research Mission Support Services (RMSS) in Springfield, VA. The senior Program Analyst will undertake a range of tasks, which may include any combination of the following duties:

• Assist technical offices, committees, and teams in the preparation and completion of both technical and non-technical materials (such as reports, briefings, speeches, electronic media, etc.) and events intended for internal and external audiences. This includes but is not limited to interagency partners, industry representatives, academic institutions, and international collaborators.
• Collaborate with NGA and other agency security offices to manage the dissemination of Controlled Unclassified Information (CUI), as well as to address Freedom of Information Act (FOIA) requests, ensuring measures are in place to prevent data spillage.
• Work with NGA Research and Office of Corporate Communications (OCC) on providing graphic design services and products for posters, displays, videos, and NGA Research websites in support of meetings, industry days, and conferences.
• Collaborate with NGA Research and the Office of Corporate Communications (OCC) to deliver graphic design solutions and products, including posters, displays, videos, and content for NGA Research websites. These materials will support various events such as meetings, industry days, and conferences.
• Establish and upkeep information repositories on diverse platforms, such as WordPress and SharePoint. Employ software applications like Microsoft Excel, Access, and OneNote to integrate tools and applications into a functional system.
• Assist in organizing and overseeing NGA-sponsored events, including program meetings, off-sites, industry days, workshops, and more. This entails managing scheduling, venues, facilities, external communications, vendors, materials preparation, and coordinating personnel and logistical support.
• Examine, assess, and coordinate Congressional-related tasks delegated to NGA, including engagements (meetings/events) with members and their staff.
• Assist NGA Seniors in monitoring commitments, obligations, and expenditures related to RDT&E/O&M funding, as well as in preparing annual budget submissions.
• Assist with or execute diverse aspects of Acquisition and Pre-Award processes related to BAAs, SBIR Programs, STTR Programs, contracts with UARCs/FFRDC, Grants, and Cooperative Agreements. Tasks encompass preparing Requests for Information, Requests for Proposals, Source Selections, Program Decision Memoranda, Market Research, Acquisition Plans, Statements of Work and Objectives (SOWs & SOOs), PWSs, and Cost Estimates, among others.

Qualifications

• Candidates must currently hold a US DoD Top Secret (TS) security clearance.
• BA/BS or MA/MS in a technical discipline, or equivalent, with 36 credit hours in a technology-related curriculum. Preferred: BA/BS or MA/MS in systems analysis, systems engineering, or systems management.
• Minimum of 15 years of relevant work experience.
• Proficiency in R&D program development spanning from initial concept to technology transition.
• Background in program management, including comprehension of cost, schedule, and performance metrics.
• Familiarity with RDT&E funding, the PPBE process, and FAR, DFARS FMR for structuring program schedules and planning funding execution.
• Experience in drafting, reviewing, and editing R&D Statements of Work (SOWs), contracts, and agreements (e.g., Technology Transfer agreements, CRADAs, EPA, PIA, OTs), along with other program documentation.
• Demonstrated understanding of Intellectual Property, Export Control/ITAR regulations, Technology Readiness Levels (TRLs), and security classification protocols, crucial for program protection and transition.
• Effective communication skills across various media, proficiency in scheduling and leading meetings, and the ability to take initiative autonomously.

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Job Description

Reporting to the Manager, Cloud CoE and Networking, the Business Integrations Technical Engineer is a member of the IT Infrastructure, projects and Integrations team responsible for providing high level technical support to business acquisition and integrations. The role will provide key insight and an expert opinion on integrations projects and completing technical project tasks as part of a team including migration of systems and infrastructure as well as identifying and escalating possible risks and wider business impacts.

Qualifications

-Appropriate degree and/or industry qualifications and certifications.

•Solid technical background in various roles, with a good understanding of Microsoft IT infrastructure and systems.
•Proven experience Systems Administration either internal or as a vendor.
•Proven advanced experience with MS PowerShell and scripting

Experience with core systems including but not limited to: Windows Server (all current versions); Powershell / CLI; Active Directory; Microsoft Exchange / 365 Exchange; Azure; Intune; Citrix; Telephony/ MS Teams; Enterprise networking

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Job Description

We’re looking for a Staff Data Engineer to join Procore’s Data Division. In this role, you’ll help build Procore’s next-generation construction data platform for others to build upon including Procore developers, analysts, partners, and customers. 

As a Staff Data Engineer, you’ll partner with other engineers and product managers across Product & Technology to develop data platform capabilities that enable the movement, transformation, and retrieval of data for use in analytics, machine learning, and service integration. To be successful in this role, you’re passionate about distributed systems including storage, streaming, and batch data processing technologies on the cloud, with a strong bias for action and outcomes. If you’re a seasoned data engineer comfortable and excited about building our next-generation data platform and translating problems into pragmatic solutions that open up the boundaries of technical possibilities—we’d love to hear from you!

This is a full-time position and will report to our Senior Manager of Software Engineering and will be based in the India office, but employees can choose to work remotely. We are looking for someone to join our team immediately.

What you’ll do: 

• Participate in the design and implementation of our next-generation data platform for the construction industry
• Define and implement operational and dimensional data models and transformation pipelines to support reporting and analytics
• Actively participate with our engineering team in all phases of the software development lifecycle, including requirements gathering, functional and technical design, development, testing and roll-out, and support
• Understand our current data models and infrastructure, proactively identify areas for improvement, and prescribe architectural recommendations with a focus on performance and accessibility. 
• Work alongside our Product, UX, and IT teams, leveraging your expertise in the data space to influence our product roadmap, developing innovative solutions that add additional value to our platform
• Help uplevel teammates by conducting code reviews, providing mentorship, pairing, and training opportunities
• Stay up to date with the latest data technology trends

What we’re looking for: 

• Bachelor’s Degree in Computer Science or a related field is preferred, or comparable work experience 
• 8+ years of experience building and operating cloud-based, highly available, and scalable data platforms and pipelines supporting vast amounts of data for reporting and analytics
• 2+ years of experience building data warehouses in Snowflake or Redshift
• Hands-on experience with MPP query engines like Snowflake, Presto, Dremio, and Spark SQL
• Expertise in relational, dimensional data modeling.
• Understanding of data access patterns, streaming technology, data validation, performance optimization, and cost optimization
• Strength in commonly used data technologies and languages such as Python, Java or Scala, Kafka, Spark, Flink, Airflow, Kubernetes, or similar
• Strong passion for learning, always open to new technologies and ideas

Qualifications

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Job Description

As a Mid-Level React Native Developer, you will be part of a dynamic team responsible for building and maintaining mobile applications. Your role will be crucial in turning our innovative ideas into user-friendly applications that align with our clients' needs.

Key Responsibilities:

• Develop and maintain mobile applications using React Native.
• Collaborate with cross-functional teams to design and implement new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Maintain code quality, organization, and automatization.
• Stay up-to-date with the latest React Native features and coding best practices.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum 3 years of professional experience in mobile development, with a focus on React Native.
• Proficiency in JavaScript and familiarity with common stacks.
• Solid understanding of React Native and its core principles.
• Experience with popular React workflows (such as Flux or Redux).
• Familiarity with RESTful APIs to connect React Native applications to back-end services.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Ability to write well-documented, clean JavaScript code.
• Experience with automated testing suites, like Jest or Mocha.

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Job Description

Blue Wire Software is seeking to onboard a Senior Back End Engineer to join a growing team, focused on expanding and building an RV rental platform expanding globally.

You will be a member of our engineering team designing, building, improving, and maintaining our core products. In this role, you will work on a cross-functional team on projects with varying levels of collaboration to deliver winning software solutions for the customers.

Responsibilities:

• You collaborate with your engineering and product team members to produce high-quality, resilient, useful, and secure products
• You may lead team rituals like grooming, planning, estimating, and team retrospectives
• You ensure the delivery of team commitments via leadership, mentoring, and individual execution
• Write tests for your code and perform code review for your teammates
• Create specs, diagrams, and decision documents
• Communicate with a vendor to troubleshoot an existing integration
• Make architectural decisions with an eye toward scalability, reuse, security, performance, and availability

Qualifications

• an independent consultant who can easily adapt to a fast-growing environment
• 5+ years experience in backend development
• at least 3 years of experience with Golang
• Extensive experience with relational databases (e.g. Postgres or MySql)
• Understanding of modern web architectures and patterns (Twelve-Factor, SOLID, ACID, etc).
• Experience building global consumer-facing apps that are accessible
• Creative problem solver with a bias toward action

Nice to have:

• Small company or startup experience
• Experience leveraging AWS or GCP
• Experience consuming and implementing REST APIs and GraphQL
• Experience with Frontend technologies: Next.js/React and Typescript are preferred

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Job Description

ARHS Developments is looking for a .NET Software Developer.

Typical tasks will be:

• Development in backend and frontend
• Analysis of the requirements and production of specifications.
• Development and maintenance of applications.
• Implementation of change requests.
• Production of technical documentation
• …

Qualifications

What we expect from you

• A minimum of 3 years of experience in .NET development is mandatory
• Good knowledge of C#, .NET Core, ASP.NET, SOLID & REST
• Good knowledge of modelling tools (e.g. UML)
• Good knowledge of integration and deployment tools
• Good knowledge of Azure, DevOps & Git
• Good knowledge of Angular, React, Blazor or Vue.js
• Ability to cope with fast changing technologies used in application developments.
• Capability of integration in an international/multicultural environment and experience in team working.
• Knowledge of the existing IT Security frameworks and tools for the development and maintenance of applications.
• To be a team player, customer-, solution- and improvement-minded
• Ability to communicate in English and Dutch or French
• Ability to work independently in an Agile team
• Pro-active and can-do attitude

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Stellenbeschreibung

Als Software Tester (m/w/d)leitest du für unsere Testfälle Anforderungen und Spezifikationen ab. Vorrangig startest du im manuellen Testingunserer Dynamics Anwendungen und übernimmst nach und nach automatisierte Testings. Es steht dir frei, entweder 100 Prozent remote zu arbeiten oder flexibel unsere TEAMocom Spaces vor Ort zu nutzen.

• Dein Einstiegspunkt liegt im Bereich der integrierten Dynamics Anwendungen (primär ERP aber auch CRM).
• Du schreibst, optimierst und führst manuelle und automatisierte Testfälle durch und reportest die Ergebnisse. Mit deinen Kollegen bist du für den Testfortschritt verantwortlich.
• Du stehst in stetigem Austausch mit Stakeholdern, Entwicklungsteams und deinen Kollegen.
• Als Tester (m/w/d) bei TIMOCOM entwickelst du einen Blick für die Zusammenhänge innerhalb der komplexen Systemlandschaft.

Qualifikationen

• Du bringst ein abgeschlossenes Studium im Bereich Informatikmit oder hast eine vergleichbare Ausbildung.
• Dein ausgeprägtes analytisches Denken und deine kollaborative Arbeitsweise zeichnen dich aus.
• Du bist technikaffin und hast grundlegende Programmierkenntnisse sowie die Bereitschaft dich selbständig an sich ändernde Anforderungen anzupassen.
• Du hast bereits mehrjährige Berufserfahrungen im Testen von web-basierten und Desktop Anwendungen und in der Erstellung von manuellen und automatisierten Testfällen, z.B. mit Typescript. Dein bisheriger Fokus kann auch gerne im manuellen Testing liegen.
• Testing heißt für dich auch explorativ zu testen. 
• Idealerweise bringst du erste Erfahrungen im Umgang mit Testwerkzeugen und Frameworks, wie z.b. Testmo oder Playwright, mit.
• Damit du dich mit deinem Team und anderen Kollegen gut verständigen kannst, hast du sehr gute Englisch- und verhandlungssichere Deutschkenntnisse.

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Job Description

• Collaborating with Back-end developers and others team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Maintain and improve the website
• Create quality software to conform design and effective
• Ensure web design involves the standards and brand’s CI consistency
• Stay up-to-date on emerging technologies
• Build web applications using modern JavaScript frameworks, such as React JS.
• Manage web component efficiently as System grows
• Optimising the software for maximum speed and scalability.
• Ensure that the application works efficiently and effectively across browsers and devices. Providing bug fixing and maintaining the current code.
• Compile and analyse data, processes, and codes to troubleshoot problems and identify
• areas for improvement.
• Take end-to-end ownership
• Be part of an agile development team

Qualifications

• Familiarity with React framework including component design and state management Experience in building multi-platform applications using React Native
• Knowledgeable client side and server side rendering of React (Next.js). Knowledgeable hook, context of React
• Knowledgeable React optimising performance (eg use case. Rendering large lists) Familiarity with common micro frontend patterns.
• Familiarity with Javascript stacks, and libraries (Redux, Saga, Zustand, Storybook, i18N,SWR/React-query)
• Proficient in ES6+ and Experience in Typescript.
• Experience in configurable, and customised rules of Team code format (Eslint) Knowledge of testing frameworks (Jest, Enzyme)
• Knowledge for implementing WebSocket or Real time application
• Familiarity with React styling (styled-components and tailwind)
• Proficient of HTML5, CSS, Transitions and JavaScript
• Knowledge of SEO principles
• Experience in designing system Figma or Adobe XD
• Proficient of implementing solutions that are user responsive and efficient.
• Capable of implementing a resilient web architecture / design pattern (Container Pattern MVC, or MVVM). Proficient understanding of code versioning tools (Git).
• Experience with maintenance from the service's logger process/ Monitoring system (Sentry, DD). Knowledgeable of Security principles (OWASP).
• Understands Code Quality Standards and experienced with tool like SonarQube.
• Experience with Flutter would be an advantage.

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Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers.

At DMS International (DMS), we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and who are excited about contributing to the professional development of tomorrow's leaders.

DMS seeks candidates that possess and display the attributes that reflect our Core Values of:

• Quality in delivering solutions,
• Leadership,
• Innovation,
• Teamwork,
• Integrity in conduct,
• Responsiveness to our customer’s mission

DMS International is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Job Description

DMS is seeking a Quality Assurance Analystto join our team. The ideal Quality Assurance Analyst (QA)will have expertise in courseware and curriculum design and development programs to join our team. The ideal candidate will have a strong background in instructional design, educational technology, or related fields, focusing on ensuring the quality and effectiveness of learning materials, curriculum processes, and resources. This individual will play a crucial role in ensuring the successful delivery of seminars and training sessions through expert technical support and collaboration with seminar organizers, instructors, and facilitators and in reviewing, testing, and evaluating courseware and curriculum content to ensure alignment with learning objectives, competencies, instructional standards, and design requirements.

Responsibilities

• Conduct comprehensive quality assurance reviews of courseware and curriculum materials, including instructor/facilitator guides, student guides, instructional videos, assessments, evaluations, and learning activities.
• Review instructional design documents, storyboards, and prototypes to ensure clarity, accuracy, and adherence to instructional standards and guidelines.
• Test courseware and curriculum content for functionality, usability, and accessibility across various platforms, devices, and browsers.
• Identify and document issues, errors, or inconsistencies in courseware and curriculum content, and collaborate with instructional designers, subject matter experts, and development teams to address and resolve them.
• Verify the accuracy and relevance of content, assessments, and learning activities to ensure alignment with learning objectives, educational standards, and industry best practices.
• Conduct usability testing and gather feedback from learners, instructors, and stakeholders to inform improvements and refinements to courseware and curriculum materials.
• Document quality assurance processes, procedures, and findings, and maintain records of testing activities, issues, and resolutions.
• Collaborate with cross-functional teams, including instructional designers, developers, project managers, and content creators, to support the design, development, and delivery of high-quality learning experiences.
• Knowledge of the ISO 9001:2015 quality management system requirements.
• Stay current with industry trends, emerging technologies, and best practices in instructional design, educational technology, and quality assurance.
• Provide guidance, training, and support to instructional designers and content developers on quality assurance best practices, standards, and tools.

Qualifications:

• Must be a U.S. citizen.
• Bachelor's degree in instructional design, educational technology, curriculum development, or related field; master's degree preferred.
• Minimum of 5 years of experience in quality assurance, instructional design, or curriculum development, with a focus on e-learning or digital learning materials.
• Minimum of 3 years of experience in an organization using a registered ISO 9001:2015 quality management system.
• Strong understanding of instructional design principles, learning theories, and best practices in curriculum development and course design.
• Experience with quality assurance methodologies, processes, and tools for reviewing digital content and multimedia resources.
• Excellent analytical, problem-solving, and attention-to-detail skills, with the ability to identify and troubleshoot issues in courseware and curriculum content.
• Effective communication and collaboration skills, with the ability to work independently as well as part of a multidisciplinary team.
• Strong organizational skills, with the ability to manage multiple projects, priorities, and deadlines effectively.
• Experience working on DoD training programs is a plus.

Location

• Remote

Position Type

• Part-time with potential full-time opportunities

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