The Team:

You’ll have the opportunity to be a part of our Engineering Operations Technical Program Management Team, which sits within the Celonis Product and Engineering Organization! You'll be working with a cross-functional team leading Software Development Lifecycle Forums and strategic customer escalation projects across all areas of our product, alongside our exceptional Product and Engineering teams.

The Role:

Join our dynamic team at Celonis Engineering as a Program Manager based in Madrid, Spain. As a pivotal member, you will lead the forums of the Software Development Life Cycle (SDLC) within the Product and Engineering (PnE) department. Collaborating closely with Engineering, Product, Design, and QA teams, you will ensure seamless flow of features through the SDLC with uncompromised quality. Your focus will center on driving forums, ensuring transparency, and fostering traceability, all while streamlining the SDLC within PnE through a data-driven approach and facilitating effective communication across the organization.

The work you’ll do:

Your primary responsibility is to support the PnE organization with coordination of SDLC activities. To achieve this, your work will involve:

• Drive and coordinate SDLC reviews including Technical design, launch, and production feedback loop. Collaborating with key stakeholders in PnE including Engineering teams, Product Ops, and Product management.
• Ensure adherence to SDLC processes and reviews within the organization. And communicate transparently the progress of the SDLC and improvement initiatives
• Establish metrics for SDLC ceremonies to measure effectiveness. Create cohesion and End-to-End (E2E) traceability through SDLC Events and artifacts.
• Enhance SDLC process efficiency through data-driven approaches, implementing new techniques and tooling like automation, AI, etc.
• Drive effective teamwork, communication, collaboration and commitment across multiple groups to foster improvements of the SDLC. Organizing and coordinating dedicated working teams in PnE if necessary
• Support and participate in initiatives such as release management, roadmap planning, etc., from an SDLC perspective. 
• Ideate and establish a cohesive system between SDLC and product roadmap.

The qualifications you need:

• Bachelor's degree in Computer Science, Information Technology, or related field. 
• Minimum of 4 years of experience in software development, in a process improvement, SDLC management role or project/release management role.
• Strong understanding of software development methodologies. 
• Proven track record of implementing and optimizing SDLC processes in a complex organizational environment.
• Excellent analytical, problem-solving, and decision-making skills.
• Solid project management skills with the ability to prioritize tasks and meet deadlines.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Experience with process improvement methodologies such as Lean Six Sigma is a plus.
• Certifications such as Project Management Professional (PMP) are preferred.

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

Empower local business owners with an incredible app-based ordering experience that both delights their customers and keeps them coming back for more.

The Role

As a senior member of the QA team, you will work collaboratively with other QA Engineers, Developers and Product managers to plan, design and execute test cases ensuring the quality of our products before they go live. You will work in a dynamic, supportive team environment, where initiative and continuous improvement is encouraged. As a senior engineer you will contribute to strategic decision making where QA is a stakeholder, e.g test approach, go/no-go on release and maintain internal QA documentation repository on Confluence as well as mentoring junior team members. Reporting to the QA Team lead we offer you exposure to a wide range of technology, process and learning while contributing to maintain the high quality standards of our software. 

This role would work within normal business hours.

The Team

Your day-to-day team will include a collaborative group of QA Engineers, Developers and Product Managers working across our offices in Skopje, New York City and Belfast. You will be a versatile team player who can communicate succinctly with a variety of stakeholders in the development cycle and serve as an internal representative, advocate and expert for QA, contributing that perspective to the company in every way. You will be contributing to a repository of QA tests in response to reported bugs or new features. You will work on your own initiative and provide solutions to technical issues facing the QA team. 

The Winning Recipe
We’re looking for creative, entrepreneurial engineers who are excited to build world-class products for small business counters. These are the core competencies this role calls for:

• Experience within software quality assurance (3-5 years)
• Fluent verbal and written English skills.
• Experience of test planning, test case design and execution in a fast paced release environment
• Experience in creation and management of structured test suites based on feature acceptance criteria.
• An awareness of risk in the context of software development and testing. 
• Experience of test execution including raising/tracking bugs
• Experience of test management systems(e.g Test Rail)
• Work experience related to the quality of software products (troubleshooting, bug investigations, etc.)
• A working understanding of web technology (HTML, browser features, browser-based dev tools) and test approach
• A working knowledge of API testing fundamentals and related tools
• Awareness of mobile application testing fundamentals
• Experience of QA test automation using Selenium Webdriver/Appium with demonstrable ability to create/maintain framework or regression scripts 
• Working knowledge of at least one of the following programming languages: Java (preferred), Ruby or Python
• Capable of mentoring and onboarding junior team members.

The Extras
Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Access to medical, dental, and vision plans
• Flexible working hours
• Generous time off policies
• £200 per annum employee wellbeing allowance
• Market leading maternity and paternity schemes
• Discounts for local pizzerias (of course)

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.

• Application
• 30-minute introductory meeting
• 30-minute hiring manager meeting
• 45-minute QA Technical Interview
• 45-minute QA & Cultural Interview
• 30 minute CTO meeting
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

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If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and/or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail:privacy@slicelife.com

Hi, we're Oscar. We're hiring a Process Improvement Specialist to join our Claims Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

This role is responsible for supporting process improvement and issue resolution in the Oscar claims production environment. The Claims Process Improvement Specialist role organizes, scopes, triages, investigates and/or executes on solutions and process improvements. This is accomplished by leveraging cross functional relationships to understand and translate friction from stakeholders into actionable opportunities for improvement.

You will report to the Operations Manager, Claims Optimization.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office ( in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $72,800 - $95,550 per year. The base pay for this role in all other locations is: $65,520 - $85,995 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Ingest information from internal and external partners regarding adverse claim outcomes; collaborate with partners to scope, size, prioritize items and deliver solutions.
• Utilize data analysis skills and tools to develop accurate, quantitative analyses of issues.
• Translate observations, findings and analysis results into detailed–often technical–business requirements; submit to and collaborate with internal partners to effectuate change.
• Use insights from partner submissions, data mining, process monitoring, etc., work with the team to proactively identify thematic areas of opportunity to solve problems.
• Perpetuate a culture of transparency and collaboration by keeping stakeholders well informed of progress, status changes, blockers, completion, etc.; field questions as appropriate.  
• Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc. whenever issues are escalated and assigned by leadership.  
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• A bachelor’s degree or 4+ years of commensurate experience 
• 2+ years experience in a technical role (QA analyst, PM, operations analyst, consulting) or a process improvement role (Six Sigma or similar)
• 2+ years of experience working with large data sets using excel or a database language
• 1+ years experience deriving business insights from datasets and solving problems 
• 1+ years experience improving business workflows and processes
• 1+ years experience collaborating with internal and/or external stakeholders
• Experience using SQL

Bonus Points

• An academic and/or professional background in engineering, data, or healthcare
• Experience in a professional healthcare claims organization
• Knowledge management, training, or content development in operational settings
• Process Improvement or Lean Six Sigma training

Our professional services team, Brightcove Global Services, builds highly scalable and complex solutions on our platform for some of the best known companies in the world and we're expanding. If you have a strong professional services background, a passion for working on high-functioning teams, a keen sense of creativity and a willingness to work with our clients to build awesome experiences, we'd love to talk.

Brightcove’s global services team is not a typical professional services organization, but is Brightcove’s full-service agency for our clients. The team designs and develops custom video-centric web, mobile, and OTT solutions for a variety of customers across the globe. Our mission is to offer designs that enhance the video experience and to utilize the latest technologies to build purposeful products that push boundaries. Our solutions often involve multiple products and services including Brightcove cloud-based services, Content Management System (CMS), Digital Right Management (DRM), Analytics, Advertising, subscription and monetization engines. We have a team of smart individuals who are passionate about solving complex and interesting problems for our clients and who are driven to ensure those clients are successful.

Job Responsibilities

Collaborate with project managers, user experience leads, QA leads and technical leads to analyze user needs and business requirements

• Design and implement features using Android, Brightcove and other SDKs
• Integrate with RESTful and GraphQL APIs using well known SDKs/libraries
• Collaborate with other team members, participating in Scrum meetings, design discussions and team code reviews

Qualifications/Experience

• 5+ years of hands-on experience developing and supporting Android applications.
• 2+ years working with Kotlin and Android Studio.
• Familiarity with code written in Java.
• A solid understanding of the Google monetization ecosystem including Google Play Store.
• Strong experience with debugging tools.
• Intimate experience with several Android SDKs such as Androidx, Android Support, Android Databinding, ConstraintLayout, & Exoplayer.
• Experience using non-Android libraries, e.g Retrofit, Glide, Picasso, RxKotlin or other open source libraries.
• Experience writing multi-threaded/asynchronous code; solid understanding of threading in Android applications.
• Familiarity with cloud development environments, including API design and integration.
• Understanding of continuous integration process and unit testing.
• Strong knowledge of Android UI design principles, patterns, and best practices.
• Comfortable using git as source control.
• Experience working in an Agile/Scrum environment.
• Sharp analytical abilities, proven design skills, excellent communication skills.
• Familiarity with MVVM architecture.
• Comfortable mentoring junior developers.
• Experience implementing robust testing frameworks.
• Experience building applications on AndroidTV and FireTV is a plus.
• Experience working with React Native is a plus.

About Brightcove 

Brightcove is a diverse, global team of smart, passionate people who are revolutionizing the way organizations deliver video. We’re hyped up about storytelling, and about helping organizations reach their audiences in bold and innovative ways. When video is done right, it can have a powerful and lasting effect. Hearts open. Minds change. 

Since 2004, Brightcove has been supporting customers that are some of the largest media companies, enterprises, events, and non-profit organizations in the world. There are over 600 Brightcovers globally, each of us representing our unique talents and we have built a culture that values authenticity, individual empowerment, excellence and collaboration. This culture enables us to harness the incredible power of video and create an environment where you will want to grow, stay and thrive. Bottom line: We take our video seriously, and we take great pride in doing it as #oneteam.

WORKING AT BRIGHTCOVE 

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, and we actively support a culture where inclusion and growth are at the center. We hire, recognize, and promote employees who are committed to these same ideals. We value collaboration, creativity, work/life balance, professional growth, and creating an empowering space for open communication. No matter where our employees work, remotely or in one of our global offices, employees have plenty of opportunities to meet colleagues and celebrate a variety of personal interests and perspectives.  

While remote work arrangements are available for most positions we also offer hybrid or on-site working options in our vibrant Guadalajara office located right in front of Andares shopping mall where employees enjoy access to fully-stocked kitchens, company events and social activities as well as an inspiring work environment. We are focused on creating a culture where inclusion and growth are at the center. We value collaboration, creativity, work/life balance, professional growth and providing an empowering space for open communication.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply. If you need any accommodations for your interview, please email recruiting@brightcove.com.

BC21062

What challenge awaits you?

As the QA Engineer in the Engineering team, you will take care of the quality of our product. Our engineering teams are collocated around some business features and sub-domains of our complex product. Therefore we want to empower the team with a dedicated QA Engineer who will entirely focus on this area and help us adopt the principle of continuous testing.

You will be responsible for managing test scenarios and test suites, executing them, and finding ways to automate them. You will influence the QA strategy for the team by defining best practices and quality gates. 

We are building teams with a product mindset, so every member needs to care about quality. We need someone who will help us accelerate this and have QA in mind and heart. You will show our software engineers the importance and beauty of quality assurance and test automation, and they will help you deal with complex technical challenges. 

(Your salary start from 2000€ per month with stock options and other benefits included. Working in one of our Central Europe offices or from home on a full-time basis.)

Your job will be to:

1. Working within the team to deliver projects
2. Improve QA strategy in the team
3. Maintain test scenarios and test suites
4. Cooperate with the Central QA team

Working within the team to deliver projects

• Cooperate with the team during the whole project life-cycle and be responsible for assuring the quality of the delivered solution.
• Perform manual E2E testing (UI, API) of delivered features.
• Automate test scenarios (UI, API) and build test suites for future regression testing.

Improve QA strategy in the team

• Help the team to adopt the idea of continuous testing.
• Ensure we track, classify, and manage defects found during development or production.
• Bring new ideas and principles (like performance API testing, contract testing, …), evaluate their benefits and adapt them to QA strategy.
• Ensure all team members understand what testing layers we have and how they can use them during development to assure quality.

Maintain test scenarios and test suites

• Make sure we do have reasonable test suites for critical features.
• Regular monitoring and debugging of existing automated tests (UI, API).
• Evaluation of test results, reporting possible issues and proactively improving the stability and reliability of our tests. 

Cooperate with the Central QA team

• Share best practices and ideas with the Central QA team (both directions)
• Make sure the engineering team is following the overall QA strategy.
• Be an active member of our QA community. 

Your success story will be:

• In 30 days, you will participate in projects as a QA engineer and ensure the quality of delivered solutions with help from the Central QA team.
• In 90 days, you will manage test scenarios and test cases of main features, and you will be able to automate some of them.
• In 180 days, you will be able to come up with ideas on how to improve QA strategy in a team. 

You have the following experience and qualities:

1. Professional— professional experience in Quality Assurance, including test automation
2. Personal— independence, pro-activity and can-do attitude; and fluency in English

Professional experience

• You have experience with Quality Assurance in software engineering, ideally from a cross-functional team (mix of software engineers and QA engineers).
• You can automate tests (UI or API) and ideally have some knowledge of JavaScript, Python or Go.
• Ideally, you should be familiar with API testing (manual and automated), API performance testing, and mocking servers. 
• Familiar with Continuous Testing, Lean, Agile, DevOps, CI/CD principles and tools like Jira and GitLab.
• Knowledge and experience with tools like Selenium, Cypress, PostMan, K6, and LambdaTest, MockServer are also welcomed.

Personal qualities

• Pro-activity during problem-solving and learning new things and principles.
• Can-do attitude - confident and willing to deal with problems or new tasks.
• Independence and self-organization to navigate you through ambiguous situations.
• Fluency in English and exceptional communication skills for leading your team.

#LI-DU1

Nextiva is currently seeking bright and talented individuals for a Senior Engineering Manager (Mobile) position to join our expanding development team. As a Senior Engineering Manager, you will lead the technical strategy, development of our current and future Mobile platform ecosystem. You will play a critical role in shaping the future of our product portfolio, working closely with cross-functional teams to deliver a product that exceeds user expectations. Your expertise in mobile application development, coupled with a passion for creating scalable, high-quality solutions, will drive the success of this pivotal project. 

Key Responsibilities: 

Technical Leadership and Innovation: 

• Leading the development and delivery of the mobile application(s), ensuring high performance, reliability, and scalability. 
• Staying abreast of the latest mobile technologies, frameworks, and best practices to keep the application ahead of the curve. 
• Making key architectural and technology stack decisions, balancing innovation with practicality. 

Team Building and Management: 

• Hiring, mentoring, and developing a high-caliber mobile engineering team, fostering a culture of excellence, innovation, and continuous improvement. 
• Setting clear expectations and goals, providing regular feedback, and conducting performance reviews. 
• Encouraging a collaborative and inclusive team environment where members can learn from each other and grow. 

Product Strategy and Vision: 

• Collaborating with product management, design, and other stakeholders to define the product roadmap and strategy. 
• Ensuring the team's work aligns with the company's goals and customer needs, adjusting as needed based on feedback and market trends. 
• Championing the mobile product internally and externally, understanding user needs, and advocating for solutions that meet those needs. 

Project Management: 

• Planning and managing the mobile engineering team's projects and timelines, ensuring efficient workflows andtimelydelivery of features and updates. 
• Implementing agile methodologies and continuous integration/continuous delivery (CI/CD) practices to streamline development and deployment processes. 
• Managing risks,anticipatingpotential issues, and implementing contingency plans to mitigate impacts on project timelines and quality. 

Quality Assurance: 

• Overseeing the development of automated testing frameworks to ensure the application's quality, performance, and security. 
• Working closely with the QA team to prioritize and fix bugs, improving the overall user experience. 
• Establishing andmonitoringkey performance indicators (KPIs) for app performance and user satisfaction. 

Qualifications: 

• 8+ years of experience in mobile application development, with a proven track record of leading successful launch for moderate to complex product use-cases. 
• 5+ years of experience of leading and managing teams with people management function.  
• Demonstrated experience with atleast two major product launches, showcasing your ability to lead a project from conception through to market release with significant impact. Include specifics about your role in these launches, the challenges faced, and how they were overcome. 
• Deep understanding of mobile app architecture, design patterns (e.g., MVC, MVVM), and mobile app lifecycle. 
• Extensive experience with mobile development languages (e.g., Swift for iOS, Kotlin for Android) and frameworks. 
• Knowledge of mobile app security best practices, performance optimization, and cross-platform development tools (e.g., React Native, Flutter). 
• Excellent leadership and communication skills, with the ability to inspire and mentor team members. 
• A portfolio of released applications on the App Stores 

Preferred Experience 

• Thrive in environments of ambiguity, demonstrating flexibility and a proactive approach to tackling challenges and driving projects to completion. 
• Experience with cloud services (e.g., AWS, Azure, Google Cloud) and integrating mobile apps with cloud-based systems and APIs. 
• Familiarity with UI/UX design principles and customer-centric development. 
• Contributions to open-source projects or public GitHub repositories. 

What We Offer: 

• Competitive salary and benefits package. 
• Flexible working hours and remote work options. 
• A dynamic and inclusive work environment where your contributions directly impact the company's success. 
• Opportunities for professional growth and development, including access to learning resources. 
• A chance to work on cutting-edge projects with a talented and passionate team. 

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  S/he is a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  S/he will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  S/he will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $130,000 - $232,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-XX   #LI-Remote

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include understanding system requirements, designing and implementing tests and in some cases debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Create System, Resiliency and Performance verification test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

You Have

• 5+ Years of experience
• BS/MS degree in Computer Science, Engineering or a related subject
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience testing SPA and REST based API’s in microservices based software
• Experience in writing clear, concise and comprehensive test plans and test cases
• Strong programming skills in one of the languages such as: Java, Python, Go, Groovy, Proven, Javascript
• Experience is QA automation tools, frameworks and libraries
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools and libraries
• Experience working in an Agile/Scrum development process
• Experience with performance, resiliency and/or security testing is a must
• Experience testing high scalable distributed systems is a must
• Experience working with Chaos Monkey, JMeter  is a plus
• Knowledge of CI/CD and experience working with Jenkins or similar tools.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.