Wall Street Prep is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status or any other legally protected status. We celebrate diversity and are committed to building an inclusive work environment where all team members are encouraged to be their authentic and whole selves. 

​​About the Role:

This is a unique opportunity to play a critical role in the Hims & Hers customer journey. The Manager, MarTech Operations will be a power user of our Marketing Automation Platform, Braze, and will be responsible for discovery, documentation, development, QA, monitoring, reporting, troubleshooting, and supporting complex customer journeys for our Lifecycle Management Team.  You will do this across multiple channels including email, SMS, push, web, in-app, and potentially expand into other channels like direct mail. You’ll also work with cross-functional partners in product and engineering to design, request, and troubleshoot technical data streams.

You Will:

• Own CRM QA, platform housekeeping, as well as deployment and execution of priority campaigns
• Collaborate with lifecycle managers and data teams to ensure marketing journeys are operational and successful, and take immediate action in case of failures
• Assist with architecture and technical evaluation for customer communication solutions
• Adhere to best practices while continuously seeking process improvements
• Create, maintain, and refine detailed documentation and SOPs including operational processes, workflows, and training documents
• Seek opportunities to keep our platforms orderly and improve operational efficiencies

You Have:

• 3+ years B2C, DTC industry experience
• Experience with Top Tier ESP’s (Braze is a Critical Success)
• Experience in highly regulated industries a plus, i.e. Healthcare, insurance, banking
• Ability to work across different teams, platforms, languages, systems, etc. 
• Solid track record of implementing large-scale, complex B2C email/SMS/push campaigns
• Understanding event streams, customer actions, and user profiles

Preferred Qualifications:

• Strong sense of ownership and entrepreneurial spirit
• Strong collaboration and problem-solving skills
• Relentlessly high standards and high attention to detail
• Avid documentarian

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

At Clover Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Clover Assistant. Clover Assistant is a cloud-based, value-based care platform that empowers clinicians to identify and manage chronic diseases earlier and, in doing so, achieve better outcomes for patients. 

We are hiring for a Chief Medical Officer (CMO) to serve as the clinical voice for Clover Assistant, in both internal product development and external clinical and business settings. In this role you will use your clinical, leadership, and entrepreneurial skills to build and manage relationships with clinicians, inspire customer confidence, and work with the cross-functional team to continue improving our ground-breaking clinical technology platform.

As a CMO, Clover Assistant, you will:

• Collaborate with org leaders and the CA team to provide strategic input in CA feature development and prioritization to improve early and accurate diagnosis, care planning, and care delivery via Clover Assistant. Input and prioritization should consider practice workflows, clinical utility, value creation levers common to Clover’s business lines, as well as those especially important to Medicare Advantage. 
• Be responsible for detailed user experience and clinical data review to power CA feature development (e.g. around use of labs, medications, HCPCS procedure codes, DME, Part B drugs, etc, to trigger diagnosis tasks and serve as supporting evidence). 
• Help define and document pre-launch QA standards/processes and post-launch QC processes for new CA tasks; participating in post-launch and ongoing QC. 
• Support the piloting and sequencing of CA expansion to new user types (e.g., specialist providers), including collaboration on appropriate timing and feature sets. 
• Provide internal/external communications related to CA where a clinician voice is appropriate (e.g. with physicians, clinical organizations, CMS/funding organizations, investor communities, media). This will include championing the clinical benefits of CA in alignment with Clover’s mission. 

Success in this role looks like:

• Improved early diagnosis and care management capabilities within the Clover Assistant.
• Drive high engagement, appropriate use, and high clinical satisfaction with the tool.
• Evangelize Clover Assistant with current and prospective clinical partners.

You should get in touch if:

• You are a Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) with an active, unrestricted medical license with extensive clinical practice and/or ACO leadership experience.
• You are board-certified in internal medicine, family medicine, or geriatrics.
• You are an entrepreneur at heart with proven product development experience in the health technology and/or digital health space. 
• You have a strong execution mindset with the ability to hold others accountable to high performance standards.
• You want to enable the future of healthcare. You’re fueled by the mission of bringing value based care to those disenfranchised members often left behind in healthcare.
• You are comfortable traveling up to 20%. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

A reasonable estimate of the base salary range for this role is $320,000 to $440,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. This role also includes a new hire equity grant and an annual performance bonus.

We care about your:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous flexible time-off policy.
• Professional Development: We are committed to developing our internal talent. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s CoE is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia is looking for a Drupalist, able to contribute code on day one, who has experience working within an Agile delivery team. You have examples of successfully delivered Drupal builds in production. You are able to take technical and business requirements and deliver tested and working code with a minimum of supervision. You are innovative, bringing your own ideas and suggestions to the project. You know what it means to be collaborative, open minded, and play well with others.

About the team you will be on…

Acquia Site Studio offers the fastest low-code way to build enterprise-grade Drupal sites, Site Studio lets developers and designers without deep coding skills build sites using a visual UI. Tasks like building layouts, element styles, templates and components can all be achieved easily with basic CSS and Drupal knowledge, and our visual designer.

As a Software Engineer, you will…

• Contribute to the Drupal Site Studio modules and theme
• Be an advocate for Drupal and PHP best practices
• Have a solid understanding of testing and performance or a willingness to learn

You’ll enjoy this role if you…

• Are a keen Drupal engineer who enjoys iterating over a product servicing a large number of customers at scale
• Enjoy enabling non-technical users to create exciting web experiences

What you’ll need to be successful…

• 2+ years experience developing Drupal modules or themes
• 1+ years programming experience in PHP and JS
• Hands-on experience in PHPUnit and writing Unit test cases
• Familiarity with Composer and troubleshooting failures that arise from it
• Strong analytical and troubleshooting skills in a modern web stack
• Demonstrate knowledge of accepted QA methodologies, encompassing facets of SDLC.
• Excellent written and verbal communication skills.  
• LAMP (Linux Apache MySQL PHP) stack experience
• Good understanding of web fundamentals especially CSS/HTML and JS
• Experience working with RESTful APIs
• Experience with continuous integration and build tools (i.e. Jenkins, Github Actions)

Extra credit if you…

• Have experience with microservice based architectures using one or all of the following:
• Nodejs (express), Golang, PHP
• Have worked with SPA’s (single page applications) using either Angular or React
• Have knowledge of DevOps working practices

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

At Clover Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Clover Assistant. Clover Assistant is a cloud-based, value-based care platform that empowers clinicians to identify and manage chronic diseases earlier and, in doing so, achieve better outcomes for patients. 

We are hiring for a Chief Medical Officer (CMO)to serve as the clinical voice for Clover Assistant, in both internal product development and external clinical and business settings. In this role you will use your clinical, leadership, and entrepreneurial skills to build and manage relationships with clinicians, inspire customer confidence, and work with the cross-functional team to continue improving our ground-breaking clinical technology platform.

As a CMO, Clover Assistant, you will:

• Collaborate with org leaders and the CA team to provide strategic input in CA feature development and prioritization to improve early and accurate diagnosis, care planning, and care delivery via Clover Assistant. Input and prioritization should consider practice workflows, clinical utility, value creation levers common to Clover’s business lines, as well as those especially important to Medicare Advantage. 
• Be responsible for detailed user experience and clinical data review to power CA feature development (e.g. around use of labs, medications, HCPCS procedure codes, DME, Part B drugs, etc, to trigger diagnosis tasks and serve as supporting evidence). 
• Help define and document pre-launch QA standards/processes and post-launch QC processes for new CA tasks; participating in post-launch and ongoing QC. 
• Support the piloting and sequencing of CA expansion to new user types (e.g., specialist providers), including collaboration on appropriate timing and feature sets. 
• Provide internal/external communications related to CA where a clinician voice is appropriate (e.g. with physicians, clinical organizations, CMS/funding organizations, investor communities, media). This will include championing the clinical benefits of CA in alignment with Clover’s mission. 

Success in this role looks like:

• Improved early diagnosis and care management capabilities within the Clover Assistant.
• Drive high engagement, appropriate use, and high clinical satisfaction with the tool.
• Evangelize Clover Assistant with current and prospective clinical partners.

You should get in touch if:

• You are a Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) with an active, unrestricted medical license with extensive clinical practice and/or ACO leadership experience.
• You are board-certified in internal medicine, family medicine, or geriatrics.
• You are an entrepreneur at heart with proven product development experience in the health technology and/or digital health space. 
• You have a strong execution mindset with the ability to hold others accountable to high performance standards.
• You want to enable the future of healthcare. You’re fueled by the mission of bringing value based care to those disenfranchised members often left behind in healthcare.
• You are comfortable traveling up to 20%. 

About Clover: Clover Health is a physician enablement company committed to bringing access to great healthcare to everyone on Medicare by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are anE-Verifycompany.

A reasonable estimate of the base salary range for this role is $320,000 to $440,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Additional offerings include:

• Annual bonus
• Equity

#LI-REMOTE

This role is open to being 100% remote within Canada while our home office is located in Toronto, Ontario. You may be required to travel to Toronto once per quarter for team and/or company events.

Who’ll You Be Joining:  

As a Senior Android developer at ecobee, you will help design, build, and maintain ecobee’s residential app. You will be a technical leader who sets an example of excellence to your fellow developers and provides mentorship to help them improve their skills. You will be involved in the technical details of integrating our hardware and software products into the app for mobile customers. You will collaborate with your peers to guide the technical vision for the Android app. You’ll be working with UX designers, QA, and other Mobile Developers to come up with great solutions to the problems we're trying to solve.   

Our app is built using technologies like Kotlin, Compose, GraphQL, Dagger for dependency injection, and Kotest + Mockito for testing. We use Fastlane & Circle CI for deployment. 

How You’ll Make an Impact:  

• Help shape the future of our mobile app’s architecture by solving our tough technical problems with novel, testable, and maintainable solutions.
• Work with product owners and designers to help break down and define the scope for upcoming features.
• Use customer feedback to inform decisions about where we take our products.
• Provide technical leadership and mentor other developers to grow their skills.
• Manage and optimize the build pipeline (we use gradle and CircleCI).
• Drive continuous improvement in coding standards, automated tests, and scalable code architectures.
• Plan and lead major technical initiatives to maintain and improve the Android app architecture .

What You’ll  Bring to the Table:   

• Experience working as a senior engineer developing Android apps. (Translates to roughly to 5 or more years of experience.)
• Expertise in native Android development involving Kotlin and it's related ecosystem of tools.
• Technical and people leadership skills, an ability to inspire your team to write high quality code.
• Eagerness to learn about the Smart Home industry.

Just so you know: The hired candidate will be required to complete a background check.

What happens after you apply:  

Application review.It will happen by an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status. 

Interview Process:   

• Round 1: A 45-minute phone call with a member of Talent Acquisition.
• Round 2: A 1-hour virtual interview with senior members of our engineering leadership team.
• Round 3: A 1-hour virtual interview with senior members of the mobile engineering team.
• Round 4: A final 1-hour virtual interview with senior members of cross-functional teams you'll engage with regularly.

Job Overview

Works closely with the all Support teams and leaders to maintain working knowledge of standards of the department and ensure proper execution of support agents. Evaluates the performance, efficiency, and level of satisfaction of the customer experience through audits of regular tickets and escalated issues. When identified, raises concerns or opportunities to the training and documentation team to improve the Support procedures and documentation.

About Sezzle:

Sezzle is a cutting-edge fintech company whose mission is to financially empower the next generation. Only one in three millennials own a credit card, and the vast majority of millennials possess a subprime credit score or no score at all. To address these problems, Sezzle has built a payment platform that increases purchasing power for consumers by offering interest-free installment plans at online stores. This increase in purchasing power for consumers leads to increased sales and basket sizes for the 16,000+ eCommerce merchants that currently work with Sezzle.

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

Responsibilities

• Performs regular QA checks for agents on Customer and Merchant Experience, Tier 2, and Disputes teams
• Works with team leads to help identify any areas of improvement for team members and develop coaching strategies
• Upon an escalated ticket, audits and identifies any shortcomings or opportunities to improve feedback in reports
• Helps to identify opportunities for Support to increase efficiency and quality of the level of service provided
• Assists to constantly improve training programs to ensure agents are properly equipped with the tools and knowledge to meet and exceed departmental standards
• Assists support agents with questions about tickets as they pertain to QA metrics and expectations
• Assists with the Shopper Support ticket queue based on the needs of the department and at the direction of the Director of Support Enablement

About You: 

• A+ character. We are team-first here at Sezzle. 
• A hard-working mentality. It’s early and there is still a lot to build. 
• An excellent communicator. 
• A fun attitude. Life’s too short. We can have fun while we work hard on cool things. 
• Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others. 

#Li-remote