qa Remote Jobs

500 Results

13d

Senior ISSO

TestProsRemote (DMV), DC
qac++

TestPros is hiring a Remote Senior ISSO

Senior ISSO - TestPros - Career PageDo you have an active or recent Government clearance? Secret or TS or DHS/TSA Publ

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13d

Senior QA Engineer - Integrations

agileBachelor's degreeremote-firstDesignapiqajavapython

Second Nature is hiring a Remote Senior QA Engineer - Integrations

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13d

Senior Software Developer Engineer

ExperianHeredia, Costa Rica, Remote
4 years of experiencesqlDesignqapythonAWS

Experian is hiring a Remote Senior Software Developer Engineer

Job Description

Job Description

A Software Developer’s main responsibilities are to review and analyze software requirements, design, develop and support software applications, both existing and new, by participating in the entire software development lifecycle from requirements elicitation through solution deployment and support.

Responsibilities

  • Develops software applications
  • Able to change and maintain production codebases
  • Unit tests the code produced
  • Follows style and coding guidelines of the project
  • Support and maintain existing software solutions
  • Resolves client issues and provides client support
  • Obtains problem information from client support
  • Analyzes and quickly resolves client issues in order to meet daily production requirements
  • Passionate about process improvement
  • Stays current with the latest trends and advancements in software development
  • Establishes and maintains a positive work atmosphere with coworkers, managers and clients
  • Works closely with Project Managers and QA to complete and deliver projects
  • Explains technical issues to both technical and non-technical coworkers
  • Coordinates work between with other teammates
  • Participates constructively in peer code reviews
  • Assumes other duties as required

Qualifications

  • University degree in Computer Science, Software Engineering or related field
  • 2-4 years of experience in software development
  • Experience developing with an ETL; AWS Glue and/or DataStage experience is highly desired.
  • Intermediate to advanced skills in SQL query language.
  • Experience working in a Unix/Linux environment.
  • Experience working with shell scripting (Korn, Python, Perl)
  • Basic development skills with relational database.
  • Desired experience with AWS platforms.
  • Experience using scripting to automate process or openness to learn.
  • Basic knowledge of software development processes, methodologies, and lifecycles.
  • Web development knowledge would be highly beneficial.
  • Ability to communicate effectively and efficiently to a diverse range of clients and users.
  • Advanced oral & written English skills.
  • Problem solving and analytical skills.
  • Strong organizational skills.
  • Good time-management skills.

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13d

Automation/Quality Assurance Specialist (Open LMS) COL, Remote

LTGColombia Remote
agileDesignscrumqagitjava

LTG is hiring a Remote Automation/Quality Assurance Specialist (Open LMS) COL, Remote

Open LMS is a Moodle-based Learning Management System that helps educators improve the learning experience and outcomes of millions of learners across the globe. In partnership with our community of educators, we continually innovate to better enable educators, parents, and learners of all types to teach, learn, connect, and communicate whenever they want and wherever they are. Most importantly, we help every student achieve their full potential through access to lifelong learning.

We also offer a full portfolio of education technologies, including exclusive reseller relationships for web conferencing, accessibility improvement, and innovative content offerings from Learning Technologies Group.

For more information about Open LMS, please visit our website, and hit our Youtube channel to get a feel for our culture and meet members of the team.



The Opportunity

In this role you will be responsible for the delivery of the Scrum team commitments. You will analyze business needs and collaborate with the Product Owner to create test plans, cases, and scripts, and their acceptance criteria along with automated and manual testing execution.

Key Accountabilities

The key accountabilities of this role encompass duties that principally relate to the job purpose and may include other duties that are incidental or peripheral to the job purpose.

Duties of this role will include but are not limited to the following:

  • Creating detailed, comprehensive, and well-structured test plans and test cases.
  • Executing manual tests and analyzing results.
  • Creating and executing automated tests and analyzing results.
  • Support Automation effort by providing help on development and other tasks related to the project.
  • Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback.
  • Maintaining and extending the regression test suite.
  • Recommending, implementing, and monitoring preventative and corrective actions to ensure that quality assurance standards are achieved.
  • Ensuring that user expectations are met during the testing process.
  • Manages testing efforts across many varied projects and tasks under tight deadlines
  • Detecting and reporting bugs or defects throughout the development process.
  • Prepare and present test reports.
  • Train, mentor and supervise junior software engineers.
  • Prepare test handoff of tested features

Key Result Areas

Performance objectives are based on the key accountabilities above and are aligned to organisational and team objectives. Individual performance measures and behavioural standards will be discussed and reviewed on a periodic basis in accordance with the Open LMS Performance Development Policy and Procedure.

Job Authorities

  • Decide priorities to achieve required performance levels
  • Decide when to request information from other staff
  • Identify own development needs

Job Criteria

  • At least 3+ years of experience in QA as an analyst or engineer.
  • At least 1+ years of experience on test automation development.
  • Has a bachelor’s degree in Computer Science or equivalent work experience.
  • Has excellent problem-solving skills.
  • Has excellent writing, communication, and analytical skills.
  • Is familiar with issue tracking, testing techniques, and operating systems.
  • Familiarity with Agile software development life cycle is preferred.
  • Fluency in written and spoken English.
  • Experience using Java or other similar programming languages.
  • Has previous experience in test automation frameworks.
  • Has knowledge of at least one database management system.
  • Skills configuring development environments (IDEs, Java, Gradle, Git, etc).
  • Has basic knowledge with Git.

Open LMS is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, or any other protected factor.

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13d

Copy Editor

iDesignDallas, TX Remote
Designslackqa

iDesign is hiring a Remote Copy Editor

iDesign is seeking a copy editor who has experience in an educational setting. This is a part-time, 1099 contract position. The opening is for future project needs.

Are you that person?

What You'll Do

As a Copy Editor, you will work with Learning Architects (LAs), Learning Technologists (LTs), and Quality Assurance (QA) to support the development of innovative online courses. You will collaborate virtually with team members and edit a variety of subjects for clarity, consistency, and accuracy. You will also work with the LX Director, Quality Review Coordinator and/or a Project Manager to keep them informed of issues that impact course design and development and delivery of the project.

The successful candidate will work remotely on a contract basis.The ideal candidate will have a flexible, on-demand schedule to work on projects.This is not an entry-level position.

You will:

  • Copyedit a variety of instructional documents, such as course blueprints.
  • Collaborate across the organization to ensure high-quality deliverables.
  • Field questions about grammar, mechanics, and style.
  • Apply current APA and Chicago style guidelines.

What You Need to Get the Job Done

  • BA in English (or related field); MA preferred.
  • Have 3+ years of professional copyediting experience (preferably in an educational/academic setting).
  • Ability to edit content to support plain language principles.
  • A keen eye for detail and inconsistencies.
  • A desire to make others’ work shine and improve student learning experiences.
  • Strong working knowledge of G Suite, especially its collaboration features.
  • Familiarity with Slack, Zoom, and other online communication tools.
  • Superior writing, organization, collaboration, and communication skills.
  • Experience in online course development for higher education preferred.
  • Strong interpersonal skills and a history of positive results achieved collaboratively.
  • Demonstrated ability to lead through influence across complex organizational structures.
  • Familiarity with ADA compliance and be willing to learn more in this area.
  • Knowledge of quality standards for course design (e.g., Quality Matters, OSCQR).

What Will Make Us REALLY Love You

  • A proven track record of working with a variety of stakeholders to copyedit engaging and effective online courses.
  • Ability to establish a collaborative and collegial relationship with stakeholders while still moving projects forward and meeting project deadlines.
  • Strong organizational skills, excellent follow-through, and exceptional attention to detail.
  • Excellent oral/written communication and presentation skills.
  • Expert in online learning, instructional design and technology, adult learning theory, and andragogy/pedagogy.
  • Expertise in ADA compliance.
  • Superior knowledge of available open educational resources (OERs).
  • Quality assurance training and certification (QM, OSCQR, other).
  • Post-secondary teaching and learning experience.

This position is not open to applicants residing in or otherwise based in the State of California. Additionally, applicants must be located in the Eastern, Central, Mountain, or Pacific time zones.

iDesign is an equal opportunity employer. We are committed to building an inclusive environment in which everyone is a valued member. At iDesign, all hiring decisions are based on business needs, job requirements, and individual qualifications. We seek applicants of diverse backgrounds and hire without regard to race, color, religion, sexual orientation, national origin, or any other characteristic protected by law.

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13d

Design Lead

JustFix.nycNew York, NY Remote
agileDesignuiUXqac++

JustFix.nyc is hiring a Remote Design Lead

About The Position

JustFix is seeking a full-time Product Design Lead to shape the digital tools we build with tenants, tenant organizers, and legal advocates fighting displacement in NYC. Reporting to the Co-Executive Director, the Product Design Lead will have a huge impact on driving JustFix’s ambitious mission and roadmap.

The Product Design Lead will own the direction and execution of all full-stack design projects across our evolving product portfolio. From guiding generative research to producing engineering ready deliverables, you’ll be central to developing our vision for new 0→1 products and for steering long-term product iteration. You’ll be responsible for creating services and experiences that are exceptionally usable, which empower our users, and that provide pathways to real-world impact. To do this you’ll develop deep subject matter expertise in NYC’s complex housing landscape and be an integral voice in shaping our strategy.

Success in this role is defined by your ability to design best-in-class digital products, and to lead the research and design process that produce those products. The ideal candidate is a deeply collaborative teammate who thrives in a problem-solving, small team environment. We’re looking for a trusted facilitator who can coordinate work across disciplines to identify and answer questions that move our work forward. If this sounds like you, and you’re excited to work with us and with leaders in the tenant movement, we encourage you to apply and build technology for housing justice.

Note: This position is a bargaining unit position covered by CWA Local 1101.

Job Responsibilities

Design Leadership (40%)

  • Own the direction and execution of all full-stack design projects.
  • Collaborate with the Co-Executive Director, staff, and external partners to contribute to a product strategy that helps us achieve our goals.
  • Facilitate generative workshops, working sessions, and design reviews that break down complex, open-ended opportunities into actionable next steps.
  • Develop comprehensive design proposals that connect to success metrics, while minimizing requirements for delivering successful products.
  • Envision breakthrough user experiences and strategically build off existing capabilities.
  • Apply Design Justice Principles and Equity Centered Community Design practices.

Design Execution (35%)

  • Design prototypes, service blueprints, and other artifacts that communicate intent, raise key questions and risks, and reveal what’s possible.
  • Methodically and rapidly explore multiple design directions that produce informed recommendations related to user journey, UX, UI, product content, and more.
  • Deliver excellence in product accessibility, typography, information hierarchy, UX, & UI.
  • Shape content strategy for our onsite and text-message products.
  • Work closely with engineers to assess strategy and feasibility throughout design and implementation processes, creating well documented engineering-ready assets.
  • Co-own VQA and QA processes with engineering and product partners.
  • Lead, maintain, and evolve our design system and brand.
  • Produce promotional material for product releases, as needed.

Research (25%)

  • Define, execute, and evolve our research strategies and methodologies.
  • Create artifacts that drive research like prototypes, discussion guides, and surveys.
  • Develop agendas and facilitate moderated research sessions, interviews, and participatory workshops.
  • When possible, provide research opportunities for teammates to co-own.
  • Own research synthesis and documentation, and facilitate alignment on next steps based on insights.

Must Haves

  • 7+ years of UX-related experience, with at least 1+ years leading 0→1 projects from discovery research through launch and iteration.
  • Highly motivated to play a lead role in shaping how technology can support New Yorkers fighting displacement to achieve healthy, affordable, stable, housing.
  • Adept at making sense of complex systems, and have a track record designing creative and simple UX solutions to tough problems.
  • Expert facilitator, and experienced leading an array of research and synthesis processes with both internal and external stakeholders.
  • Clear and responsive communication and interpersonal skills.
  • Experience working closely with engineers to identify and solve constraints.
  • History of making design decisions based on both quantitative and qualitative data.
  • Exceptional visual design and information architecture. Bonus if you have experience making data more legible.
  • Ability to effectively prototype ideas and experiences at multiple fidelities.
  • Capable copywriter for in-product content.
  • Seamlessly work across multiple projects and objectives, managing time independently.
  • Desire to proactively contribute to a trusting, exciting, and fulfilling place to work.

Nice to Have

  • Experience at a small non-profit and/or small startup.
  • Insight into the housing justice landscape.
  • A connection to the communities JustFix serves.
  • Proficient in Spanish.

Why Work with JustFix

This is not a traditional tech environment — which is precisely why we love what we do. As a non-profit, we aren’t driven by monetization or rapid growth. We don’t sell our products or share user data. We are driven by the desire to positively impact our communities in collaboration with our partners, with the goal of upending systemic inequities in housing and beyond. As a small and agile team, we have the freedom to question and redefine traditional practices and are continuously pushing and evolving our strategies and methodologies. If this environment sounds exciting and you want to shape the future of how design, technology, and partnership intersect in the housing justice movement, this organization is for you.

  • Outstanding health plan. We cover 100% of medical, vision and dental benefits for employees. We offer partial coverage for dependents.
  • Flexible Paid Time Off with a generous and inclusive holiday schedule. We encourage each other to take the time to rest.
  • Partner engagement opportunities. Get to know a diversity of NYC tenants, community organizers, legal aid workers, and others who we build our tools with and for.
  • Resourced learning opportunities. We invest in each staff person so that they can have ongoing professional development and respond to growth feedback.
  • Personalized technology setup. You choose what type of computer and accessories you need to do your best work and we cover up to $1,000 of that cost through our technology stipend.
  • Small and collaborative work culture. We work together closely, and believe everyone on the team has essential skills, experience, and perspectives to share and to learn from across disciplines.

Compensation

Salary is $105,000 annually for 40 hours a week (full time, exempt) including full health (medical, vision, dental) insurance, and all benefits listed in the “Why Work for JustFix.”

About JustFix

JustFix is a 501(c)(3) nonprofit that co-creates tools with tenants, organizers, and legal advocates to fight displacement and achieve healthy, affordable, stable housing for all. We believe all tenants deserve dignified housing that helps them thrive in all parts of their lives — and that technology plays a supportive role in equipping tenants and the housing justice movement with the tools, information, and organizing power critical to this fight for racial and economic justice. Learn more about our mission, impact, and values.

Our team is supported by the Robin Hood Foundation, Open Society Foundations, New York Community Trust, and many others. We are proud to work with over 50 community-based organizations, legal service providers, and other partner organizations who collectively serve tens of thousands of tenants every year.

JustFix is committed to equity and fostering a community that values diverse perspectivesand experiences, particularly from those who we aim to serve. We actively seek a diverse poolof applicants from, or who have worked closely with, historically marginalized groups,including but not limited to people with disabilities, people of color, LGBTQ people, first- orsecond-generation immigrants, and people from low-income families.

Note on Cover Letter: In a short cover letter, please outline your interest in the Product Design Lead position at JustFix and why you believe you would be a great fit. We look forward to learning more about you and how your skills and experience align with our work at JustFix.

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13d

Quality Manager, QEs and CAPAs

ErgomedBelgrade, Serbia, Remote
qa

Ergomed is hiring a Remote Quality Manager, QEs and CAPAs

Job Description

The Quality Manager, QEs and CAPAs, is responsible for leading PrimeVigilance’s Quality Event and CAPA team in line with global strategic objectives and assists in pragmatically developing a culture of Quality Excellence. The role holder will ensure that reporting, review and analysis of Quality Events and CAPAs is performed efficiently and in compliance with global regulations, legislation and PrimeVigilance requirements. The Quality Manager QEs and CAPAs, leads, educates, mentors, and develops the team within the function to ensure their competence and confidence in developing to become subject matter experts.

Lead the QE and CAPA team to ensure that PrimeVigilance’s activities are in compliance with applicable regulatory requirements, and that its clients’ Sponsor and Marketing Authorisation Holder obligations are fulfilled. Ensures support and advice to PrimeVigilance functional teams is provided in identifying, reporting and addressing deviations, non-conformities and issues.

Activities include, but are not limited to:

  • Review and approve the need for a CAPA plan
  • Ensures support and advice to PrimeVigilance functional teams is provided in creating, managing and implementing CAPA plans
  • Identify and escalate serious and/or systemic issues to (Associate) Director of Quality Management.
  • Performs periodic trending of deviations data across the company, providing insights into the potential causes of trends to operational and quality management.
  • Performs training on CAPA management process (both to new QE and CAPA team members and to functional department team members)
  • Ensure that relevant QE and CAPA reports are generated within timelines
  • Distributes information related to QEs is visible to internal customers through the use of dashboards.

Qualifications

  • Life Science degree
  • Strong experience with QA, QEs and CAPAs as well as Pharmacovigilance experience
  • Ideally CRO background 
  • Previous Line Management experience is mandatory 
  • Must be organised with prioritisation skills 
  • Strong communication skills 

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13d

Middle QA engineer (Promova)

GenesisKyiv, UA Remote
agilejirasqlscrumapiqacss

Genesis is hiring a Remote Middle QA engineer (Promova)

Boosters — це українська продуктова компанія. Ми створюємо продукти в сферах EdTech та life-improvement, які несуть цінність для22 мільйонів людей в усьому світі. Наші додатки регулярно потрапляють в ТОПи рейтингів в своїх категоріях.

Можливо ти вже бачив(ла) Avrora, Manifest чи Promova.

Наша головна перевага — це люди. Ми працюємо з тими, хто щодня прагне до самовдосконалення та ставить собі за мету перемагати разом з нами. В команді вже більше 100 людей, і ми не плануємо зупинятися.

Наразі ми шукаємо Middle QA Engineer в командуPromova. Основна мета цієї ролі — забезпечення високої якості на веб ресурсах.

Promova — платформа для вивчення мов, яка складається із мобільного застосунку, веб-сайту, групових курсів та індивідуальних уроків з репетиторами, а також медіа та соціальних мереж. Застосунок завантажили вже більше14 мільйонів раз,а користувачі пройшли разом з нами 35 мільйонів уроків.Ціль команди на наступні 2 роки — зайняти топ-5 позицію серед онлайн-сервісів з вивчення іноземних мов. А впродовж наступних 5 років ми хочемо досягнути статусу компанії-єдинорога з українським корінням.

Твоя зона впливу:

  • Тестування і своєчасне виявлення багів;
  • Написання баг-репортів і ведення тестової документації;
  • Активна участь в процесі обговорення та валідації ідей;
  • Надання пропозицій щодо покращення процесів;
  • Постійна комунікація з розробниками і продуктової командою.

Для цього тобі знадобиться:

  • Від 2 років комерційного досвіду в тестуванні;
  • Хороші знання клієнт-серверної архітектури, тестування API;
  • Знання технік тест дизайну, розуміння принципів тестування та вміння застосувати це на практиці;
  • Вміння якісно аналізувати вимоги;
  • Поглибленні знання DevTools;
  • Вміння писати тестову документацію (та вибирати необхідну), досвід роботи з тест менеджмент системою - TestTrail;
  • Базові знання HTML, CSS;
  • Проактивність, вміння працювати на результат;
  • Рівень англійської мови на рівні не нижче за Upper-Intermediate;

Буде плюсом:

  • Досвід з Jira чи будь якою іншою bug-tracking systems;
  • Розуміння Agile и Scrum, SDCL;
  • Знання SQL та робота з БД.

Ми пропонуємо:

  • Роботу в команді професіоналів та з аудиторією більше одного мільйону в місяць;
  • Філософію та умови для твого постійного росту та розвитку;
  • Великий простір для втілення власних ідей і впливу на продукт.

Корпоративні бенефіти:

  • Компенсація додаткового навчання на зовнішніх тренінгах і семінарах та Business і Management School для співробітників;
  • Велика електронна бібліотека та доступ до платних онлайн-курсів і конференцій, внутрішні бесіди і воркшопи, курси англійської;
  • Корпоративний лікар та медичне страхування.

Процес інтервʼю:

  • Pre-screen з рекрутером (40 хвилин)
  • Тестове завдання
  • Інтервʼю з QA Lead (1,5 години)
  • Bar-raising (1,5 години)

Більше деталей про процес та вакансію можна дізнатись в нашого рекрутера – Оксани.

Залишай своє резюме і давай створювати юнікорни разом!????

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14d

Sr. Front End (React) Developer

Robots & PencilsToronto, Canada, Remote
Designmobilesassapiqacssjavascript

Robots & Pencils is hiring a Remote Sr. Front End (React) Developer

Job Description

You love working on a team of highly skilled people, all with strong opinions about various technologies, frameworks and approaches to delivery. You are able to articulate your ideas to your colleagues effectively and will take on board the ideas of others. You thrive when faced with new challenges and will constantly look to improve existing processes. You manage your time well and enjoy the little moments where you get to go above and beyond. You take pride in your craft and strive to refine it as often as possible. You value sharing knowledge and helping others, even when it may stretch you.

  • Work on Client products as well as our own products, delivering first-class software

  • Build out mobile APIs and web applications for mobile and browser Clients

  • Peer review other team members’ code, and learn and adapt from peer review of your own code

  • Support sales and project managers with technical insights, leading to the creation of budgets and schedules for projects

  • You apply wisdom and knowledge to resolve issues and challenges while looking for new innovative solutions

Qualifications

  • 6+ years of relevant professional experience with preference given to those who have a degree in Computer Science/Engineering or completion of a Tech Bootcamp

  • Robust knowledge of native JavaScript, HTML, and CSS, with a preference for working with preprocessors like SASS or LESS

  • Comfortable using precompilers (e.g. - Webpack, Babel)

  • Experience working with React

  • Proficient in working with API’s and third party integrations

  • Demonstrated ability to learn new technologies

  • Strong understanding of responsive design and development

  • Experience with test-driven development and basic understanding of QA Processes

  • Understanding of common user interface guidelines and standards applied to web and mobile

  • Knowledge of project management techniques and the ability to plan, design, develop, test, implement and maintain system development life cycle segments and phases

  • Advanced knowledge of SEO and web analytics practices and platforms

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14d

Director of Growth, Website Strategy

PodiumLehi, Utah, Open to Remote
Bachelor's degreeB2BDesignmobileqa

Podium is hiring a Remote Director of Growth, Website Strategy

At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products. 

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

About the Role:

As a senior leader in our Integrated Product/Marketing organization, you will own the strategy for Podium.com, sitting at the intersection of product, marketing, design, and engineering. This role requires a visionary leader who possesses a blend of strategic thinking, technical fluency, and creative storytelling. The ideal candidate has deep expertise in website strategy, conversion rate optimization, SEO / growth tactics and a track record of developing strategies that attract, convert, and retain visitors.  This leader moves with extreme ownership and urgency, relentlessly prioritizing high impact initiatives that move business metrics. 

What you will be doing:

  • Develop and articulate a clear vision and roadmap for Podium.com that supports Podiums’ growth and customer experience goals. 
  • Lead a team of cross functional partners across design/creative, engineering, and marketing to bring your strategy to fruition, optimizing for speed while not sacrificing quality.  
  • Audit the entire user journey on our website, identifying opportunities to improve conversion, drive understanding and intent, and improve user experience.
  • Own the end-to-end responsibility for website changes from ideation, to implementation to measurement. 
  • Implement a rigorous testing roadmap from landing pages to CTAs to form optimization, driving continuous improvement to key funnel metrics. 
  • Lead internal & external team in implementing an SEO and editorial strategy that grows high intent traffic and ACV generated via organic search. Partner with design on a video-heavy approach. 
  • Partner with marketing channel owners to maximize advertising impact, by developing tools, content and pages that increase lead volume and conversion.
  • Grow and develop an exceptional team, known for deep expertise, innovative ideas, speed, and results.  Foster a positive team dynamic.
  • Draw from your past playbook while continuously generating new insights, staying on top of industry best practices & internal learnings.
  • Partner with engineering to drive strategy on the website tech stack and QA processes to ensure that the site is highly reliable. 
  • Develop reporting dashboards that drive visibility of performance and drivers 
  • Build a mobile-1st experience

What you should have:

  • 7-10+ years in growth product management or growth marketing roles, with 5+ years driving website strategy, product growth, and organic customer acquisition. This candidate ideally has SaaS experience.  
  • Deep expertise in web strategy, conversion rate optimization, product growth tactics, and SEO (at scale) at consumer or B2B companies  
  • Familiarity with the marketing funnel from traffic generation to MQL to opportunity creation to deal closure.
  • A performance driven mentality and a track record of driving meaningful improvements across key metrics like site conversion rates, traffic, leads and ACV generated. 
  • Stellar project management and collaboration skills, with the ability to work effectively across cross-functional teams at a high velocity
  • Analytical horsepower. Fluency in analytics platforms such as Google Analytics and data visualization tools. 
  • Ability to dig deeply into data nuances while also serving as a data simplifier who brings clarity on core insights to stakeholders.
  • Stellar communicator across all levels of the organization.  
  • Passion for working in a fast-paced software environment and a drive to continuously grow impact. 
  • Excellent critical thinking and problem-solving skills
  • Lead by example approach - we have a startup culture and while you will start with a great team (and grow it), leaders at Podium roll-up-your-sleeves 
  • Customer-first mentality

BENEFITS

  • Open and transparent culture 
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan with competitive company matching
  • Bi-annual swag drops with cool Podium gear and apparel 
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees
  • Additional benefits for fully remote employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

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14d

Manager, Lifecycle Marketing

marketoDesignqac++css

hims & hers is hiring a Remote Manager, Lifecycle Marketing

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We’re looking for a Manager, Lifecycle Marketing to join our growing CRM team. You’ll report to the Sr. CRM Manager. In this role, you will develop CRM marketing strategies to support engagement and retention and manage CRM campaigns through a highly collaborative cross-functional process. This person will manage the day-to-day, hands-on creation, implementation, and optimization of retention-focused email, SMS, and push notification campaigns for the Hair, Mental Health & Skin Categories. The ideal candidate is passionate about the end-to-end customer journey, is data-driven, is a natural at customer-focused marketing, and is relentless at pursuing optimization opportunities, testing, and creative ideation to build a world-class retention program.

You Will:

  • Own execution of retention-focused CRM initiatives for hair, mental health & skin categories, including ideation, briefing, creative, managing timelines, pulling audiences, segmentation, scheduling/set-up, and post-send reporting.
  • Maintain customer journey maps for retention communication journey and ensure maps are regularly updated to reflect current state of live flows.
  • Partner with product marketing, product, creative, and integrated marketing, this person will be responsible for driving projects forward, ensuring they support both the marketing and product roadmaps and OKRs
  • Continuously conduct A/B tests and analyze results to garner insights to improve engagement, and optimize for key revenue drivers, and customer retention, especially in always-on triggered programs (flows).
  • Monitor content KPI metrics, conduct data analysis, and generate reports to evaluate content effectiveness and make data-driven decisions.
  • Ensure high quality and error-free implementation, testing and QA of email marketing campaigns.
  • Partner with CRM leads for other business verticals, including Sex & Weight Management, to uncover cross-vertical opportunities and maximum production efficiency.

You Have:

  • Bachelor’s Degree, MBA a plus
  • 5+ years experience in direct-to-consumer lifecycle management experience including email, in-app, push, and SMS, subscription experience a plus
  • A proven track record of driving lifecycle marketing strategy with expertise in retention activities at scale
  • Ample experience working with and influencing cross-functional partners (product, design, copywriting)
  • Hands-on experience with Braze, Iterable, Marketo, or similar ESP
  • Excellent organizational and prioritization skills, and attention to detail.
  • Strong campaign management and problem-solving skills
  • Strong analytical background with experience using various testing methodologies with experience in data-driven marketing
  • Ability to drive experimentation focused on core success metrics 
  • Knowledge of HTML, CSS and email client basics
  • Experience managing robust testing roadmaps
  • Ability to communicate the benefits of strategies to business audiences of all levels
  • Experience driving multiple projects and prioritizing in a fast-paced environment
  • Eagerness to be hands-on and proactive
  • Strong desire and curiosity to learn
  • An in-depth understanding of the healthcare, wellness, or CPG industry a plus 
  • Knowledge of FDA & HIPAA regulations a plus

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

 

#LI-Remote

 

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is
$95,000$120,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information. 

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14d

Lifecycle Associate, Marketing

marketoqac++css

hims & hers is hiring a Remote Lifecycle Associate, Marketing

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We’re looking for a Lifecycle Marketing Associate to join our growing CRM team. You’ll report to the CRM Manager and partner with cross-functional stakeholders to build and execute strategic conversion and retention campaigns. This person will support the hands-on creation, implementation and optimization of retention focused email, sms, push notification and in-app messages. The ideal candidate is passionate about the end-to-end customer journey, is a natural at empathizing with the customer and is relentless at finding the qualitative and quantitative feedback you need to build a world class retention program.

You Will:

  • Support execution of retention focused CRM initiatives including ideation, briefing, creative, managing timelines, pulling audiences, segmentation, scheduling/set-up, and post-send reporting
  • Maintain customer journey maps for retention communication journey and ensure maps are regularly updated to reflect current state of live flows
  • Guide segmentation, targeting, and contact strategies (e.g. cadence & frequency) to maximize retention and LTV
  • Continuously conduct A/B tests and analyze results to garner insights to improve engagement, retention and LTV
  • Ensure high quality and error-free implementation, testing and QA of email marketing campaigns
  • Partner with CRM leads for other lifecycle stages to build cohesive and efficient customer journey

You Have:

  • Bachelor’s degree in marketing or related field
  • 1-2 years experience in CRM & lifecycle marketing, subscription experience a plus
  • Hands-on experience with Braze, Iterable, Marketo or similar ESP
  • Excellent organizational and prioritization skills, and attention to detail
  • Strong campaign management and problem solving skills
  • Analytical thinker with experience in data-driven marketing
  • Experience working cross functionally with various teams
  • Ability to drive experimentation focused on core success metrics
  • Working knowledge of HTML, CSS and email client basics
  • Eagerness to be hands-on and proactive
  • Strong desire and curiosity to learn
  • Understanding of the healthcare, wellness, or CPG industry a plus
  • Knowledge of FDA & HIPAA regulations a plus

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

 

#LI-Remote

 

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is
$60,000$75,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information. 

See more jobs at hims & hers

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15d

Content Marketing Specialist - TestRail

5 years of experiencefigmawordpressB2BDesignqac++css

Idera, Inc. is hiring a Remote Content Marketing Specialist - TestRail

Content Marketing Specialist - TestRail - Idera, Inc. - Career Page By clicking on the “Apply Now” button, you understand and agree that the use of Idera's website is subject to Idera Terms of Use and Idera's Privacy Statement, including the fact that Idera and its subsidiaries may transfer your personal information collected in connection with your registration on this website to its affiliates globally and to third party entities that provide services to Idera and it'

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15d

Senior Software Engineer in Test with German (Cypress)

Accesa - RatiodataEmployees can work remotely, Romania, Remote
jiraDesignapiqajavascript

Accesa - Ratiodata is hiring a Remote Senior Software Engineer in Test with German (Cypress)

Job Description

In the QA Competence Area you will join a community of colleagues with shared interests and benefit from learning resources & programs, certifications and knowledge sharing sessions. 

The Quality Assurance Competence Area includes various topics, such as Quality Management (planning, assurance, and control), continuous testing and delivery through manual and automation, as well as functional and non-functional testing. 

Responsibilities

Technical

  • Execute both automatic and manual testing activities (% varies depending on the context)
  • Execute performance and usability testing activities, by combining various testing methods, depending on the context and stages of the development process: smoke, exploratory, modules, integration, system, end-to-end etc.
  • Perform test processes on software applications in line with the available documentation and create artefacts based on the testing results
  • Create, follow, update, review and enforce the QA process and best practices across all stages of the SDLC
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Operate and adapt configurations in Continuous Integration pipelines based on project requirements

Collaboration

  • Work closely with other colleagues, Product Owners, team managers and clients
  • Respect the agreements set up together with the team and clients
  • Communicate periodically the progress of work and provide status updates
  • Identify quality assurance process bottleneck and suggest actions for improvement

Qualifications

Role requirements

  • 5+ years of experience in QA 
  • Solid understanding of software development principles
  • Good understanding OOP concepts and scripting languages (JavaScript)
  • You are familiar with API testing and GUI testing with Cypress 
  • Perform complex system tests 
  • Develop and initiate advanced automated testing methodologies 
  • Influence the inclusion of testability during the design and development phases 
  • Ensure compliance with quality processes and standards 
  • Test cases, regression testing, exploratory, acceptance testing, release planning 
  • Working with management tools or tracking software: Jira, Confluence, Bitbucket 
  • Advanced knowledge of the IT industry, terms, trends, approaches, etc.
  • Excellent communication skills in English & German 
  • Detail-oriented personality 
  • Creative thinking skills 
  • Ability to adjust your strategies and ways of working in accordance with specific contexts
  • Team player, being able to collaborate with colleagues and participate in feedback discussions

Apply for this job

15d

Art Director

Synchrony GroupWest Chester, PA, Remote
Ability to travelDynamicsDesignqa

Synchrony Group is hiring a Remote Art Director

Job Description

The Art Director is responsible for partnering with internal teams and clients to design, execute and deliver innovative healthcare and pharmaceutical medical and marketing initiatives.​ In this role, the Art Director will be required to understand client challenges and collaborate with the creative team to conceptualize, design, and execute print and digital initiatives.​ The Art Director possesses the ability to take abstract concepts and turn them into exciting, cutting-edge designs that are representative of the client’s goals, objectives, and brand guidelines.​ In most cases, the Art Director will be required to work closely with copywriters, internal teams and oversee other designers to deliver scientifically and clinically sound creative solutions that produce desired behavior change and measurable outcomes.

Job Duties

  • Engage with clients to understand their brand(s), key messages, and creative vision to turn
    complex insights, data, and messages into compelling stories for a variety of audiences,
    including patients and healthcare professionals
  • Collaborate with internal departments, such as creative, accounts, project management, medical, and editorial
  • Obtain an understanding of the therapeutic area and target audience of the products they manage
  • Conceptualize and brainstorm innovative brand experiences and maintain the consistency of brands across all marketing materials
  • Assist Account Services in the creation of the Strategic Alignment Brief and ensure that all projects under this brief are consistently upholding the strategy
  • Develop brand style guidelines and ensure internal teams and external partners stay compliant
  • Collaborate and manage outside vendors (printers, photographers, video editors, writers, designers, PowerPoint specialists and illustrators) to ensure quality deliverables and adherence to timeline and budget
  • Design (or direct the creation of) solutions that go beyond what is expected
  • Partner with copywriters to establish or evolve ideas, create sketches or storyboards that convey relevant concepts
  • Review all materials associated with a project and provide feedback as needed
  • Provide final project sign-off, ensuring adherence with creative direction and QA process
  • Present work, provide design rationale, and defend work in creative reviews or meetings
  • Present creative deliverables to clients and relay feedback to internal teams
  • Ensure adherence to project timelines, scopes and budgets
  • Act as point person and manage the execution of all Synchrony Healthcare work
  • Keep current with trends in advertising, branding, design, and digital technologies and new media
  • Identify staffing needs, manage resource allocations, prepare the proper documentation and reconcile contractor invoices to ensure accuracy
  • Lead, mentor, and manage direct reports and subcontractors

Key Competencies

  • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
  • Ability to provide management direction and developmental support to direct reports in preparation for future positions; provide challenging and stretching assignments; push tasks down to empower others; share ownership and visibility
  • Ability to oversee, manage, and support priorities and workflow to ensure high-quality project execution according to project timelines and budgets
  • Ability to manage outcomes to win-win resolution
  • Able to identify key issues; creatively and strategically overcome challenges or obstacles
  • Strong presentation and persuasion skills: Can develop a clear point of view and tell a meaningful "story"; is effective in a variety of settings and group sizes with clients, peers, subordinates, and management; confidently expresses both data/facts, plus more controversial topics; commands attention and can manage group dynamics
  • Ability to think in abstract terms; can make connections between unrelated ideas; can formulate innovative concepts; is seen as original and value-added in brainstorming sessions
  • Ability to present ideas and supporting rationale to internal and external teams in an effective manner
  • Demonstrated ability to manage key constituent relationships
  • High level of integrity, confidentiality, and accountability
  • Strong creative design, conceptual, and visual story-telling skills
  • In-depth knowledge of Adobe Creative Cloud design software and Microsoft Office Suite
  • Working knowledge of, or hands-on experience with, interactive programming
  • Excellent analytical thinking, planning, prioritization, and execution skills
  • Effective attention to detail and high degree of accuracy
  • Strong time management and project management skills
  • Excellent verbal and written communication skills
  • Ability to work under tight deadlines and multitask
  • Ability to work independently; self-motivated
  • Ability and desire to participate and interact effectively on a team
  • Flexibility with schedule and ability to travel (travel n/a for now)
  • High energy level and team player

Qualifications

Requirements

  • Degree in Visual Communication, Graphic Arts, or a related course of study is preferred
  • Minimum of 5 years of studio design experience, preferably in medical communications

Preferred Skills/Experience

  • Agency experience on pharmaceutical accounts preferred
  • Familiarity with agency workflow process

Working Conditions

  • Ability to travel as client needs require
  • Ability to attend and conduct presentations
  • Ability to commit to extra and/or nontraditional hours as client needs require

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15d

Campaign Manager

Vox MediaRemote (US Only)
mobileUXqa

Vox Media is hiring a Remote Campaign Manager

WHO WE ARE

Vox Media’s Revenue organization handles advertising and marketing partnerships with brands and agencies, as well as lines of business in consumer revenue and commerce across the organization.

Vox Media is the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

 

We’re looking for a Campaign Manager to join the Ad Operations team at Vox Media! The Campaign Manager will be responsible for ensuring the trafficking setup, troubleshooting and delivery of Vox’s Direct and Programmatic Guaranteed digital marketing campaigns throughout our brand websites and across our content partner distribution landscape. In addition to supporting the day-to-day operational needs of the Sales and Account Strategy team, this individual will consult on campaign setup to help reach and execute our clients media KPIs. 

The Campaign Manager will lead by example in demonstrating Vox’s values - Cultivate Passion, Be Inclusive, Be Ambitious, Collaborate Well, Demand Quality, Respect All, Take Risks, Thrive on Change, Celebrate.

WHAT YOU’LL DO

  • Utilize 3rd party ad tags ranging from simple creative setups, including standard desktop display, mobile, and 1x1 tracking, to more intricate creative setups, including but not limited to custom creative, video and native to accurately traffic and manage media execution across sites and platforms.
  • Consistently deliver thorough campaign and creative QA and troubleshooting services for ad-hoc internal and client tagging, tracking, and reporting issues.
  • Become the expert on our internal site specs and product offerings.
  • Translate client requirements into technical solutions and requirements and vice versa.
  • Collaborate with multiple departments such as Project Managers and Designers to execute and monitor all custom elements per campaign.
  • Reconcile billable media for all activations across platforms.
  • Provide process improvements and recommendation; translate business strategy and requirements into operational requirements; keep detailed documentation on various processes for team development.

SUCCESS WILL LOOK LIKE:

  • Being able to efficiently deliver campaigns on their goals without wasting impressions unnecessarily.
  • Forging a positive and communicative working relationship with internal teams (mainly account and media strategists, as well as client success and project managers and paid social).
  • Becoming a reliable resource and go-to person for less experienced campaign managers and account strategists

WHO YOU ARE

  • Business-minded with strong written and verbal communication skills.
  • 1+ years of experience trafficking ads in GAM at a digital publisher
  • Experience with other 3rd party ad serving and tracking systems including DCM/DFA.
  • High level of accuracy and attention to detail
  • Working knowledge of Excel.
  • Comfortable juggling multiple tasks; ability to prioritize responsibilities; excellent time management.
  • Self-sufficient problem solver.
  • Enjoy working in a collaborative team environment, and thrive in an extremely fast-paced, detail and deadline-oriented environment.

NICE TO HAVES:

  • Familiarity with Order Management Systems such as boostr and operative.one. 
  • Familiarity with verification and brand safety vendors: MOAT, DoubleVerify (DV), Integral Ad Science (IAS) etc.
  • Familiarity with audience segmentation technologies and capabilities
  • Working knowledge of programmatic operations and strategy.

 

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

 

WHERE YOU’LL WORK

This job is remote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

 

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

 

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

 

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

PAY TRANSPARENCY

The salary range listed below represents the minimum and maximum base pay for this position at the time of this posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate's skills and experience.

Pay Range
$70,000$80,000 USD

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Oscar Health is hiring a Remote Associate, Market Readiness

Hi, we're Oscar. We're hiring a Program Associate to join our Market Readiness team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Program Associate, Market Readiness assists with implementation of market and growth strategies from Strategic Greenlight through Go-to-Market with a focus on mitigating operational, financial, and regulatory risk. Works closely with stakeholders to identify and implement project management fundamentals and standards in support of various project/program related tasks of varying sizes, as well as individual work on small scale projects to ensure operational success for the Insurance Business.

You will report to the Manager, Market Readiness.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $93,600 - $122,850 per year. The base pay for this role in all other locations is: $84,240 - $110,565 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

  • Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders 
  • Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
  • Meet with stakeholders to discuss program status and goals
  • Oversee implementations end to end to ensure program success
  • Partner with other departments and various stakeholders to ensure operational excellence
  • Analyze program risks; ability to anticipate risks and issues. This includes proactive flagging of issues, managing escalations, and tracking and helping to resolve risks and issues.
  • Ensure proper controls and monitoring are in place for the program
  • Work with leadership and program stakeholders to lead program retros and assess program strengths and weaknesses
  • Ensure proper metrics are in place to measure program success
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Qualifications

  • 3+ years of experience with end to end project management
  • 3+ years experience in change management and process improvement
  • 3+ years stakeholder management experience
  • 1+ years Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)
  • Experience with project management software (i.e. monday.com)

Bonus Points

  • PMP or Six Sigma Certified 
  • Experience with Quality Assurance (QA)
  • Experience with payers offering ACA/health exchange insurance 
  • Experience using analytical tools, including in Microsoft Office and Google Suite

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

Pay Transparency: 

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

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15d

Remote Technical Project Manager (Data | CDP | ETL)

continuedHouston, TX Remote
agiletableaujiraslackscrumqa

continued is hiring a Remote Remote Technical Project Manager (Data | CDP | ETL)

Location: Remote

Virtual, work-from-home position. Work anywhere in the US; must live in the US

Join a technology team of 40+ developers, QA engineers, project managers and more who support a company of over 150 team members with industry-leading web applications in areas of subscription-based continuing education, simulation and training, ecommerce, content management, and more.

ABOUT THE COMPANY

A leader in online education, Continued is composed of passionate individuals dedicated to providing an exceptional learning experience that enhances the lives and careers of the professionals we serve. We are fast-paced, nimble, and laugh a lot. We all work from home offices in various locations across the country. We are dynamic, engaged, highly motivated, and highly skilled. We are passionate about our work and our professions and we’re looking for another team member to join our cause. We are certified as a great workplace, ranked #100 in Fortune’s 2022 Best Small & Medium Workplaces for Millennials, ranked #86 in Fortune's 2021 top 100 Medium-Sized Workplaces in the US and ranked #13 in Fortune's 2020 top 25 Small & Medium Workplaces for Women by the independent analysts at Great Place to Work®. Learn more about us at continued.com.

We celebrate diverse voices within our organization and in the professions we serve andwelcome and encourage applications from candidates of all backgrounds. We strive to be an inclusive workplace where our team members feel empowered and supported in their careers. We do not discriminate based on race, ethnicity, national origin, sex, gender identity, sexual orientation, religious creed, disability status, or age. We are also committed to paying our team members at fair rates based on their skills and experience.

ABOUT THE TEAM

Though we are virtual, we communicate a lot and have a tight-knit group. Our meetings are filled with sarcasm, laughter, and movie quotes. A thirst for knowledge and passion for solving problems drives the team. Training and education are a big part of who we are, not only as a company but also as a mindset. We keep up to date in our field via continuing education, conferences, etc. Everyone works hard, we contribute directly to the success of the company, and we have an excellent work/life balance.

ABOUT THE POSITION

Reporting to the CTO, we are seeking an experienced and engaged Technical Project Manager for our data-centric projectsto add to our small team of Project Managers.

  • Full-time W2 position, work core U.S. business hours in your time zone
  • Work from your home office
  • Company-provided MacBook, internet stipend, etc
  • Must have the ability to fulfill the job requirements with or without reasonable accommodations
  • Must be located in the United States and be legally eligible to work for us
  • Travel is required for an all-company meeting and may be required at other times during the year to attend team and/or project meetings
  • We offer comprehensive medical, dental, and vision group health insurance, flexible spending accounts, accident insurance, and more
  • We offer 21 days of flexible paid time off per year (increases with tenure) as well as your birthday and holidays (you may substitute any of the standard holidays for another public holiday such as bank/school or other regional or religious holidays)
  • We offer a 401k match, professional development, charitable gift matching, robust wellness programs, and more

RESPONSIBILITIES

  • Manage multiple simultaneous data engineering projects in a hybrid Agile Scrum or Kanban model, focus in the data and analytics space.
  • Manage projects that select, integrate, and customize third-party data projects along with, and integrated with, our first-party solutions.
  • Coach teams in adhering to good Agile practices and continual improvement.
  • Coordinate and lead appropriate ceremonies including Backlog Refinement, Sprint Planning, Standups, Sprint Reviews, and Sprint Retrospectives.
  • Produce, organize, and update project plans, documentation, and project metrics as required for each project.
  • Develop and execute communication plans on a project-by-project basis.
  • Organize and oversee bug and feature request tracking.
  • Work directly with Product Managers to ensure that product backlog features, user stories, bugs, and tasks are created, maintained, and effectively communicated to developers.
  • Aid in the definition of, and track and report on, key performance and progress metrics and indicators.
  • Along with the other PMO team members, help to refine our internal project management process and best practices, as we continue to grow and scale as a company.

REQUIREMENTS

Self-management and time management are critical in this role. Without it, you will not be successful. Other requirements include:

  • Solid technical background, with understanding or hands-on experience in software development and web technologies.
  • 3+ years of experience managing technical data, data warehousing, and/or CDP projects.
  • Understanding of or experience with Data Engineering platforms such as Snowflake, Fivetran or Hightouch.
  • Understanding of Business Intelligence and Dashboards with tools such as DOMO, Tableau or PowerBI.
  • Understanding of or experience with Customer Data Platforms (CDP) such as Segment.
  • Strong experience with Agile (or Agile hybrid) project management environments and Scrum/Kanban.
  • PMP, CSM and/or PMI-ACP certification, or other industry-standard certification preferred.
  • A communication professional – must be able to explain technical issues to a non- technical person, pleasantly (we are always on Slack and Zoom with stakeholders), and work with highly-technical developers.
  • Highly-attentive to detail.
  • Experience with Jira and Confluence is preferred.
  • Experience working from home and managing projects remotely preferred.
  • Experience working with nearshore/offshore developers preferred. While most of our developers are US-based, several key projects will be augmented with nearshore developers.
  • Eager to research and learn in a self-directed way (always improving), while maintaining a passion for managing technical projects.

TO APPLY

Please submit a cover letter with your application. In your cover letter, we’d love to hear about: 1) why you would make a great addition to our team; and 2) a project you worked on where the focus was implementing data platforms or dashboards.

Continued is a DiversityJobs.com Employer Member

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15d

ASG Intern

BugcrowdUnited States Remote
qac++

Bugcrowd is hiring a Remote ASG Intern

Company Summary
We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco, Bugcrowd is supported by Rally Ventures, Costanoa Ventures, Blackbird Ventures, Triangle Peak Partners, and others.


Job Summary
Bugcrowd is looking for a creative, enterprising, and intrinsically motivated intern to join our growing Advanced Security Group team. The Operations and Support Intern is a dynamic role designed to support the Advanced Security Group (ASG) in streamlining day-to-day operations. The successful candidate will be pivotal in enhancing the department’s efficiency, ensuring that administrative and operational tasks are executed effectively. 
As an Operations and Support Intern, you’ll work with multiple internal roles including Technical Pentest Managers, Pentest QA Techs, Report Writers, and Management. The position is to provide aid and assistance to each area as required in duties that cover data-entry, documentation, and minor project management.
The ideal candidate for this role will have flexibility in skills and the ability to transition between tasks with minimal notice. They will have strong English verbal and written skills and the ability to operate with little supervision in a proactive manner. Having an interest in or experience with cybersecurity is strongly preferred.


Essential Duties and Responsibilities 

 

Documentation Updates:
Transcribe and update documentation accurately from meeting recordings, ensuring all notes and action items are documented, and information is easily accessible.
General Operations Assistance:
Support the Director of ASG Department in executing operational tasks, including but not limited to scheduling, coordination, and administrative support.
Ad-Hoc Support:
Take on tasks that fall outside the normal scope of operations, ensuring the team is able to focus on strategic and core operational functions. Act as a personal assistant when required. 

Pentest Report Writing Assistance collaborate with the pentest team to assist in compiling, writing, and editing pentest reports, ensuring they are completed to the highest standard.
Quality Assurance Support participate in the quality assurance process of pentest projects and engagements, ensuring all work is executed to the prescribed standards and client expectations.

 

 

 


 

Education

Required/Preferred
Education
Description

 

Knowledge, Skills, and Abilities
Attention to Detail: Ensuring accuracy in documentation and data.
Communication: Articulating information clearly and effectively.
Time Management: Prioritizing tasks to manage time effectively.
Adaptability: Adjusting to the changing needs of a dynamic environment.

 

Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.

 

Compensation

The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. 

A reasonable estimate of the current range for interns is: $20 - $25 an hour USD


Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.


Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer. 

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 


Apply at: https://www.bugcrowd.com/about/careers/ 

 

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15d

Vendor Manager, Customer Support

SquareNew York, NY, Remote
Ability to travelqa

Square is hiring a Remote Vendor Manager, Customer Support

Job Description

Being part of the Customer Success team puts you at the center of the organization, living in the product team at TIDAL. We are a small but mighty team that delivers the best customer experiences to all of our listeners and artists. Our team consists of quality and training, operations, social media and technology.

You Will:

  • Manage the daily relationship with the call center vendor operations, ensure proper planning, staffing and direction of the operational functions. 

  • develop and execute any ramp planning based on product launches, marketing initiatives, and other cross functional roadmap activities. 

  • responsible for ensuring optimal service levels, quality and KPIs are consistently met. 

  • Manage an outsourced team of customer support advocates

  • Identify friction within the fan and artist experience and communicate to internal stakeholders and drive policy and process changes. 

  • Be knowledgeable with current SOW’s and Amendments and provide recommendations for needed changes

  • Responsible for onboarding and offboarding vendor on TIDAL/Block systems and tools

  • Work with vendors WFM and TIDAL F&S Team on staffing estimates 

  • Work with vendor and internal teams to manage any needed staffing adjustments including backfills and manual projects and provide preliminary recommendations (approve/deny) based on performance

  • Daily supervisor check-ins, acknowledgement of TIDAL announcements, responses to requests for info/data, shared volume of social media verifications, shared results of knowledge checks, and shared results of QA scores

  • Gather updates, changes & announcements from internal CS team and craft agent-friendly communications to share new resources, campaigns, processes, and tip sheets

  • Manage overall escalations sent by vendor

  • Collaborate with Training and Content Managers on needed agents resources as identified by vendor

Qualifications

  • 5+ years of experience in prior vendor management roles, driving agent performance, informing the business of issues, communicating to QA/Eng issues 

  • 5+ years experience in Call Center Management/BPO Management with extensive knowledge working with outsourced vendors

  • 5+ years experience with evaluation and leadership of off-shore operations

  • Solid outsourced Contact Center or BPO management experience with inbound, outbound, chat and email

  • Ability to travel up to 25% of the time and lead and inspire an inhouse workforce (Travel to include International locations)

  • Leadership skills and people management skills derived from having direct and indirect responsibility for building and managing cohesive teams 

  • Financial services experience in lending and regulatory understanding

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