• Ensure successful technical customer on-boarding by aiding customers in overcoming technical blockers, within product capabilities.  
• Work in close cooperation with Tech Support Engineers and customers to analyze problems and to deliver solutions. This may include, but is not limited to support tickets, remote sessions, on-site visits, etc. Assists Tech Support Engineers in creating product documentation, demos, and other support resources.  
• Assist with the development and maintenance of customer setup automation. 
• With the help and guidance of senior Cloud Solutions Engineers, own the technical relationship with a portfolio of accounts, and partners with the other members of the account team to define and execute account strategy.  
• Act as the customers’ champion inside of Progress, advocating for them with Support, Product, Engineering, and other groups.  
• Participate in first-level 24/7/365 on-call team for resolving incidents and providing root cause analysis to customers.  
• Continuously get acquainted and remain updated of the product inner workings: architecture, components, API, features, documentation

• Professional experience as Cloud Solutions Engineer, or experience in DevOps / Software Engineering / Technical Support  
• Experience with agile processes (scrum or others)  
• Some experience with IT Audit and Compliance process and tools  
• Demonstrably superb communication and presentation skills  
• Proficient written and verbal English language skills 
• Good understanding of CI/CD tools and principles 
• Familiarity with cloud native design patterns, microservices, and modern web scale architectures 
• Ongoing interest in new technologies and techniques that can improve our products
• Willingness to learn and a growth mindset may substitute for specific qualifications above

If the above fits your experience and career goals, then we would be happy to hear from you! What we offer in return is the opportunity to elevate your game and to also enjoy:

Compensation:

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

Vacation, Family, and Health:

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym on-site with CrossFit equipment and a climbing wall
• Co-funded Multisport card
• Daycare Center for your little ones onsite
• Flexible working hours and generous work-from-home allowance
• Free underground parking with a designated space for bikes and electric scooters

And most importantly a great company culture with wonderful colleagues to learn from and collaborate with!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Identify proactively the manager's or team's needs based on a combination of conversations, business meetings, and data, and demonstrate the ability to connect the dots to diagnose issues, create aligned action plans, and influence long-term solutions and outcomes. 
• Be a trusted partner to senior leaders (can include senior managers, directors, and above) to strengthen their leadership style, create highly effective leadership teams within each function, and develop current and future leaders in their teams. 
• Partner with senior leaders to develop and execute best practices that promote employee engagement, foster high-performing teams, create interventions, and advise on organizational changes supporting their team strategy and optimization needs (ex., Leadership team health assessment, succession planning, and development).
• Partner with senior leaders on compensation planning and other headcount planning needs and assessments.
• Work on Director and Sr. Director promotions and support the hiring of Director and above, including creating onboarding plans for Director and Sr. Director.
• Own administrative processes that include but are not limited to Praise, Jobvite, and Workday approvals for the functions this role supports. 
• Work with the PBP Director and Legal on Reduction in Force (RIF), organizational design changes, and building business justifications.
• Contribute to establishing strategic people metrics, reports, and dashboards to foster analysis of complex situations for the organizations you support and recommend appropriate plans to optimize talent, structure, and culture.
• Support the execution of 360 assessments and help Directors and Sr. Directors with their development plans.
• Lead cross-team projects independently (ex., On Call unification policy, etc.)
• Serve as a BP representative and actively contribute to cross-functional projects.
• Partner with the People Team's Centers of Excellence (Org Effectiveness, Total Rewards, People Experience Team, Talent Acquisition, HRIS, and more) to:
• Proactively contribute to creating, developing, and rolling out global processes and programs.
• Advise on organizational changes to optimize organization and talent (creating and analyzing the need for new jobs, defining career paths, employee programs, organizational structure, promotions, and individual development plans).  
• Execute RIF planning, prepping managers, building talking points, and handling Workday set up of changes.
• Facilitate tailor-made and off-the-shelf workshops and trainings.  

• Extensive and diverse HR background, including experience as a People Business Partner supporting directors or above 
• Proven ability to establish trust and credibility with leaders to understand an organization's talent needs and serve as a valuable sounding board on organizational and talent issues.
• Strong business acumen with an understanding of business structures, operations, and talent strategy impact, with experience working with people-related metrics, data, and reporting to drive strategic conclusions and recommendations.  
• Proven analytic and problem-solving skills, including the ability to diagnose root causes and communicate complex, challenging, and sensitive information/concepts, anticipate potential areas of objective or friction, and influence stakeholders at all levels of the organization.
• Deep knowledge and understanding of HR processes, tools, and programs are essential (i.e., performance management, talent development & engagement, collaboration technologies, HRIS platforms (Workday is a plus) etc.)  
• Team player who is curious, proactive, adaptable, and able to independently manage time and balance workload in the face of changing and often urgent priorities.
• Experience in organizational design, training facilitation, change management, and global collaboration across time zones.
• Experience in an international technology company is preferred, however, those coming from biotech/other sciences or telecom-based companies will also be considered. 

• Competitive remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym onsite
• Co-funded Multisport card
• Daycare Center for your little ones onsite

• Flexible working hours and work-from-home allowance

#LI-AG1, #LI-Hybrid

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

We’re Progress – we offer the best platform for building and deploying tomorrow’s applications quickly and easily. We are bold, forward-thinking innovators who build things that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other and cheer our wins. Join us as a Principal  Engineer in Infra BU  in Bangalore, to work on Chef which is one of top 3 enterprise product in Devops & Devsecops space.

In Chef, we develop the world's best products for managing applications and infrastructure at scale, and we deploy them to solve real problems in all kinds of industries. We get to work with the latest in cloud and container technologies. We have the opportunity not just to follow but to shape best practice. Our platform is used to enable billions of people around the world to chat, fly, present, bank, game, shop, and learn. Chances are the applications and devices you use every day have infrastructure built, deployed, secured and run with our code.

What You’ll Do: 

• Implement and improve the whole life cycle of services, from inception and design, monitoring, and metrics to deployment (on-premise and cloud-based), operations, and refinement
• Identifies the appropriate software architecture based on the requirements and design elements
• Support services before they go live through activities like system design consulting, developing software platforms and frameworks, capacity planning, and launch reviews
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
  Collaborate with internal and external teams on release management activities, including developing automated deployment and testing tools
• Work as part of an agile team to proactively communicate status and complete deliverables on schedule
• Propose and implement continuous improvement activities
• Work on the standardization and documentation of common DevOps procedures
• Participate in the development of new features and bug fixes on Progresses custom build services
• Practice sustainable incident response and blameless postmortems and guide ticket resolution for our key applications and platforms
• Assist your team and others in diagnosing and correcting build failures
• Teach, mentor, and learn from your team of world class engineers
• Collaborate with various stakeholders of the project including product management, UX, other teams as well as customers.

Who You Are: 

• Bachelor’s Degree with 10 - 12+ years of relevant experience, or Master’s Degree with 8+ years of relevant experience or equivalentIs expert in one of High level programming language like Java OR Nodejs OR Python OR GO OR Ruby etc. 
• Experience with CI/CD software such as Buildkite or Jenkins
• Hands-on Knowledge of any one of public cloud like AWS, Azure, GCP for 3-5 years
• Ability to proactively and independently troubleshoot build failures.
• Knowledgeable in bash
• Good Analytical and troubleshooting skill
• Knowing Ruby is nice to have exp.
• Addresses problems in a logical manner and presents & implements recommendations for resolution
• Familiar with Linux system internals.
• Comfortable with cloud based platforms as well as tools such as Terraform and Docker.
• Experience in managing AWS or Azure environments.
• An independent self-starter with a willingness to learn new things through experimentation and research

What we offer in return is the opportunity to join a talented team of bright and nice people and to also enjoy :

• 30 days of earned leaves plus an extra day off for your birthday, various other leaves like marriage leave , Casual leave, Maternity leave , Paternity Leave. 
• Premium Group medical Insurance for employee and 5 dependents ,personal accident insurance coverage,Life insurance coverage
• Professional development reimbursement 
• Interest subsidy on loans - either vehicle or personal loans.

  #LI - SR1

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Progress is an experienced, trusted provider of products designed with customers in mind, so they can develop the applications they need, deploy where and how they want and manage it all safely and securely. We take pride in what we do, always valuing the whole person—at work and in life. Our diverse life experiences enrich our culture because people power progress. And currently, we are looking for an Executive Assistant to join our team.

In this role, you will provide high energy, proactive and efficient administrative support to our US-based Digital Experience Executive Vice President along with their internationally located direct team, also supported by the Chief of Staff of this Business Unit. If you have good organizational, administrative, and people skills and the ability to solve problems in a fast-paced environment, then we would love to hear from you.

You will also be required to work hours to support your Executive’s time zone (noon: 7-7:30 PM UTC+2).

What you’ll do:

• Manage calendar, schedule meetings (including those for Executive 1:1 meetings) across multiple time zones
• Arrange travels (both domestic and international) and manage VISA applications for the EVP and the management team
• Support the Chief of Staff in the agenda organization and content for all-hands meetings
• Assist with maintaining the Internal Intranet page and the SharePoint Site for team files
• Plan and drive the logistics for team events and Executive visits to our offices
• Submit Executive expenses
• Purchase items and gifts
• Ensure any manual mail distribution lists are up to date
• Support the EVP, Chief of Staff or management team with any ad hoc projects and events
• Other tasks as needed by the EVP, Chief of Staff, or management team

To be successful in this role, we need you to have/be:

• Experience in administrative support of senior level positions (preferably in technology companies)
• Knowledge of Office 365 to an advanced level in Word, PowerPoint, Excel, and Teams
• Initiative-taker, proactive, detail-oriented
• Comfortable interacting with all levels within the organization
• Ability to manage highly confidential information and sensitive situations with the utmost discretion
• Trustworthy and ethical with strong interpersonal skills
• Demonstrates outstanding judgement and professionalism
• Ability to communicate in a clear and thorough manner

Would be a plus (but is not essential):

• Knowledge of Asana

We'd be happy to chat if this sounds like you and fits your experience and career goals. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

Compensation:   

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

Vacation, Family, and Health:

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym on-site
• Co-funded Multisport card
• Daycare Center for your little ones onsite
• Flexible working hours and work-from-home allowance
• Free underground parking with a designated space for bikes and electric scooters

And most importantly, great company culture with wonderful colleagues to learn from and collaborate with!  

Apply now!  

#LI-NT1
#LI-Hybrid   

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Progress is an experienced, trusted provider of products designed with customers in mind, so they can develop the applications they need, deploy where and how they want and manage it all safely and securely. We take pride in what we do, always valuing the whole person—at work and in life. Our diverse life experiences enrich our culture because people power progress. . 

We are seeking a highly motivated and experienced Inside Account Managerin the UK, with proven success in both new business development and customer retention. 

This role will fit into the larger team of the Infrastructure Management (INFRA) business unit within Progress, which is comprised of the following products Chef, WhatsUp Gold, Kemp LoadMaster, and Flowmon. 

As an Inside Account Manager, you will be responsible for driving revenue growth through effective sales strategies, building, and maintaining strong customer relationships, and meeting or exceeding sales targets.

What you will do:

New Business Development:

• Identify and qualify new business opportunities through prospecting, lead generation, and market research.
• Conduct outbound calls and emails to prospective clients, showcasing the value proposition of our products/services.
• Develop and maintain a robust sales pipeline to ensure consistent achievement of new business targets.
• Network, build relationships and collaborate within a 2-Tier Distribution partner ecosystem

Customer Retention:

• Build and nurture strong relationships with existing clients to ensure customer satisfaction and loyalty.
• Proactively address customer concerns, provide solutions, and collaborate with cross-functional teams to meet client needs.
• Execute retention strategies to minimize customer churn and increase customer lifetime value.

Sales Presentations and Demonstrations:

• Conduct product/service presentations and demonstrations to showcase features, benefits, and value propositions to potential clients.
• Effectively communicate the unique selling points of our offerings and tailor presentations to address specific client needs.

Sales Forecasting and Reporting:

• Provide accurate and timely sales forecasts, reports, and updates to management.
• Utilize CRM tools to track and manage customer interactions, sales activities, and pipeline progression.

Collaboration and Teamwork:

• Collaborate with marketing, customer support, and other departments to ensure a seamless customer experience.
• Share insights and feedback with the team to enhance overall sales and customer retention strategies.

About you:

• Excellent English language skills, both verbal and written.
• Proven inside sales experience, with a focus on both new business development and retention.
• Proven track record of meeting or exceeding sales targets in a similar role.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Willing to travel on ad-hoc basis to customer and channel engagements, support trade shows, events, and companywide activities.
• Familiarity with CRM tools and sales software.
• Ability to work independently and as part of a team.
• Results-driven with a customer-centric approach.

We'd be happy to chat if this sounds like you and fits your experience and career goals. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Benefits: Our benefits package varies depending on the country you are joining us in and is designed to recognize the diverse needs of our people.
• Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and volunteer days off.
• Well-being: A global well-being program focused on physical, mental, and financial health.
• Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you, and recognizing and celebrating the moments that matter.
• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

#LI-DG1
#LI-Remote

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

We’re Progress – we offer the best platform for building and deploying tomorrow’s applications quickly and easily. We are bold, forward-thinking innovators who build things that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other and cheer our wins. Join us as a Software Development Engineer in Test for our OpenEdge product group. This is a hybrid role so you'll be splitting your time between working in our Burlington MA headquarters and your home office.

The OpenEdge Database is the core of the Progress OpenEdge product line, providing a high-performing, scalable and cost-effective platform allowing customers to build powerful business applications on premise and in the cloud.

This position will involve working as a Software Development Engineer in Test to test the OpenEdge Database and its various clients and utilities. The projects this person will be working on will require them to use the OpenEdge Advanced Business Language (ABL) and SQL clients in testing new Database functionality. The OpenEdge Database is the core of the Progress OpenEdge product line, providing a high-performing, scalable and cost-effective platform that allows our customers to build powerful transactional business applications deployed both on-premise and in the cloud.

WHAT YOU WILL DO IN THIS ROLE:

• Attend and actively participate in regular Test and Development team meetings
• Assist Senior Engineers in writing and implementing test plans, create test cases and automate test cases for the verification of new product functionality
• Track and report status against assigned tasks
• Perform product regression testing of software prior to product releases
• Work closely with developers to facilitate the tracking of bugs and enhancements
• Work closely with the development team to review product requirements and design

A IDEAL CANDIDATE HAS:

• Applicable experience as a Test Engineer
• Hold a bachelor’s degree in computer science or equivalent field of study
• Have a working understanding of Database technologies
• Knowledge of software quality assurance and validation methodologies
• Have knowledge and experience of high-level programming languages (Java, C/C++), and be comfortable working on both UNIX and Windows operating systems
• Ability to learn new technologies independently
• Ability to work independently and meet tight deadlines
• Have excellent interpersonal skills in order to interact with peers

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health. 

Progress is proud to be an Equal Opportunity Employer!
#LI-KS1
#LI-Hybrid

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Take responsibility for building new functionalities, enhancement, and maintenance of existing ones
• Participate in the research of the software components behind the team tasks and have a good understanding of the architecture and design of the team's product
• Write clean, maintainable, and readable code while strictly adhering to team coding quality standards
• Analyze business requirements. Provide additional scenarios and use cases - based on a continuously enriched understanding of the customer problem
• Participate in code reviews and provide guidance to drive personal and code quality improvements
• Investigate problems of diverse scope, identify and resolve bugs with different complexity
• Provide realistic time estimates on tasks and assignments
• Continuously get acquainted and remain updated on the product's inner workings: architecture, components, API, features, documentation

• Hands-on experience with C#, .NET
• Experience with Single Page Application frameworks/libraries (React, Angular 2+ or similar).
• Experience with Object Oriented Design and Architecture, as well as Design patterns.
• Have exposure to test-driven development and be a pro in writing high-quality - readable, testable, and reusable code
• Have focus and knowledge for writing optimized, high-performance, and memory-efficient code
• Have experience with relational databases and MS SQL Server
• Have an understanding of CI/CD tools and principles
• Familiarity with cloud-native design patterns, microservices, and modern web-scale architectures
• Proficient written and verbal English language skills
• Willingness to learn and a growth mindset may substitute for specific qualifications above

• Competitive remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym onsite
• Co-funded Multisport card
• Daycare Center for your little ones onsite

• Flexible working hours and work-from-home allowance
• Free underground parking with a designated space for bikes and electric scooters

#LI-IL1
#LI-Hybrid 

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Research and implement new functionalities and features
• Perform competitor research and prepare functional specifications
• Fix challenging bugs
• Write clean, maintainable, and readable code, according to the team coding standards
• Think a lot about API design, backwards compatibility, and architecture conformance
• Write a lot of unit tests
• Participate in code reviews
• Work closely with other team members and roles, including: product managers, to specify the requirements; QA engineers, to produce functional tests; support engineers, to prepare documentation and help articles; designers, to create user-friendly and compelling designs.
• Work directly with customers to help get their job done. Don’t forget, our customers are software developers like us, so this could be an awesome learning experience.

• Experience in web development with JavaScript or TypeScript.
• Proficiency in HTML, CSS, LESS/SASS frameworks.
• Experience with .NET and C#.
• Knowledge / experience in any of the following: Angular, React, Blazor, ASP.NET Core. Experience with Telerik Kendo UI is a plus.
• Solid knowledge of software design principles
• Ability to meet deadlines and commit to team goals.
• Good written and verbal English
• Analytical and problem-solving skills 

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym on-site with CrossFit equipment and a climbing wall
• Co-funded Multisport card
• Daycare Center for your little ones 

• Flexible working hours and generous work-from-home allowance
• Free underground parking with a designated space for bikes and electric scooters

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

We’reProgress – We are the trusted provider of the best products to develop, deploy and manage high-impact applications. We are bold, forward-thinking innovators who build things that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other and cheer our wins. Join us as Principal Software Engineer in our Application Data Platform Business Unit for the MarkLogic Product team in Hyderabad, India.

Are you itching to be on the vanguard of the database revolution? Do you want to work with cutting edge NoSQL technology that Global 2000 customers are using to solve their mission-critical Big Data problems? MarkLogic is the powerful, agile and trusted enterprise multi-model database that organizations around the world have been using in production for over 15 years. Our unique technology powers some of the world’s largest and most complex applications for customers in media, government, financial services, healthcare, and other industries worldwide. These customers bet their businesses on us, and we deliver for them.

We are looking for a talented, passionate, and inquisitive engineer.  As a member of the Database Infrastructure Team, you are responsible for the technical design, implementation and maintenance of key-technologies related to the database kernel. You collaborate closely with product management, quality assurance and technical documentation to make sure features are delivered on time with high quality standards.

Basic Qualifications

• Exceptional problem-solving skills
• Advanced C++coding skills (Java is a plus)
• 8+ yearsof hands-on development experience in database internals or building core components for data processing systems
• 6+ yearsdevelopment experience in distributed and multi-threaded systems
• Strong understanding of Linux/Unixsystems (Windows is a plus)
• Working knowledge of all aspects of software development lifecycle
• Good communication skills (both verbal and written)
• Bachelor’s or master’s degree in Computer Science or equivalent experience in related field(s)

 Preferred Qualifications

• Experience with high performance distributed systems, fault tolerant software architecture: high availability, replication, consistency, concurrency, scalability, networking and performance optimization
• Experience with NoSQL databases, Database engine implementation - including indexes and compression
• Relational query engines (SQL, SPARQL) and/or query optimizer implementation
• Search engine implementation
• Security technologies like SAML, OAuth, Kerberos, Encryption, SSL, PKI,etc
• Solid understanding of web and network protocols, HTTP/App server internals
• Document and data formats – JSON, XML and related technologies
• Language processing
• Work experience with AWS and Azure
• Excellent mentoring skills and ability to provide technical guidance to junior members 

What we offer in return is the opportunity to join a talented team of bright and nice people and to also enjoy :

Here at Progress, we truly care about your employee experience. It is important to us for our employees to balance their work and home life, obtain viable options for their health and wellness, grow their career, and plan for financial success.

• 30 days of earned leaves plus an extra day off for your birthday, various other leaves like Marriage leave ,Casual leave, Maternity leave , Paternity Leave
• Premium Group medical Insurance for employee and 5 dependents ,Personal accident insurance coverage, Life insurance coverage
• Professional development reimbursement
• Interest subsidy on loans - either vehicle or personal loans

#LISR1

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• You have systems software development skills with experience with either Windows or Linux Operating Systems and are willing to learn the other
• You have demonstrable deep software development skills in at least one systems development language such as Rust, Go. 
• You have experience with modern technology stacks with a bent for system-level software
• Bash or Powershell experience desired and are willing to learn the other
• Experience building and operating high-performance systems.
• Experience with Windows and Linux systems internals desirable
• Working experience with Containers and Container orchestration tools such as Docker and Kubernetes a huge Plus
• Have a minimum of a Bachelors’ degree in Computer Science Plus 5 years of experience or equivalent experience
• You like to dive in, learn new things, and want to build awesome products
• You enjoy collaborating closely with Chef customers and internal engineering teams to understand their complex issues, solve their problems and elicit frequent feedback on the solutions you provide
• You believe quality is part of the process and not an afterthought - we are well-rounded engineers, not developers who handoff to QA

• Advocate for and advance the architecture of Chef Habitat
• Build out the innovative and aggressive roadmap for Chef Habitat in the best possible way for our customers
• Support improvements to our core product, CLIs, APIs as well as core development processes
• Take on responsibility for and iteratively drive to the successful implementation of an area of the product
• Work on issues and improvements in our tools critical to the success of Chef’s customers and the broader Chef community
• Teach, mentor, and learn from your team of world-class engineers 
• Collaborate with various stakeholders of the project including product management, UX, other teams as well as customers

• 30 days of earned leaves plus an extra day off for your birthday, various other leaves like marriage leave, casual leave, maternity leave, paternity leave
• Premium Group medical Insurance for the employee and 5 dependents, personal accident insurance coverage, life insurance coverage
• Professional development reimbursement
• Interest subsidy on loans - either vehicle or personal loans

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Übersetzung von englischen Webseiten ins Deutsche und Aktualisierung von Webseiten
• Einpflegen der Texte in das Website Content Management System
• Verfassen von Texten für Marketingmaterialien sowie für die externe und interne Kommunikation
• Englische Texte von Emailkampagnen ins Deutsche übersetzen
• Du unterstützt die Erstellung deutscher Inhalte für Social Media
• Aktualisierung von deutsche Webseiten nach SEO Hinweisen

• Begonnenes laufendes Studium im Kommunikations- oder Marketing-Bereich, Studium mit Schwerpunkten Translation/Translatologie oder vergleichbare Studiengänge
• Sehr gute Englisch-Kenntnisse
• Muttersprachler*in Deutsch mit sicherer Rechtschreibung
• Genaues und sorgfältiges Arbeiten
• Fähigkeit, mehrere Aufgaben effektiv zu priorisieren und zu erledigen
• Du kannst 17 Stunden pro Woche arbeiten und bist noch mindestens 2 Jahre ein eingeschriebene*r Student*in an einer staatlich anerkannten Hochschule

• 30 Tage bezahlter Jahresurlaub
• Ein zusätzlicher freier Tag für Ihren Geburtstag
• 2 zusätzliche freie Tage für ehrenamtliche Tätigkeiten
• Flexible Arbeitszeiten

#LI-remote
#LI-NT1

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Engage in conversations that result in successful renewals, up-sells, win-backs, cross-sells, and referrals as well as identify and transfer new business leads to account management teams
• Reconcile orders against contract parameters ensuring proper license configurations and pricing
• Prepare quotes and book orders of diverse complexity to ensure proper invoicing
• Manage pipeline by tracking all customer activity, from prospect to deal closure
• Maintain an updated sales forecast in SalesForce.com
• Handle customer inquiries through to resolution while building up our customers’ awareness and understanding of the product attributes, elements, upgrades, add-ons, etc.
• Partner with Sales, Tech Support, Finance, and product teams to address challenges and ensure customer satisfaction

• Proficiency in English; any other European language is a plus
• Very good command of Excel with the ability to easily interpret mathematical information
• Results-driven, with a customer-first mentality and eager to learn
• Strong communication, consultative, and influencing skills
• Proven team player
• Comfortable working in a fast-paced, dynamic environment to meet evolving business requirements
• Strong attention to detail, following and improving processes

Nice-to-haves:

• Background in contract renewals, sales operations, or account management within an enterprise environment 
• Relevant educational background in technology, business, economics, or similar 

If this sounds like the right fit for your experience and career interests, we would be happy to talk to you! What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
• Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress
• Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
• Well-being: A global well-being program focused on physical, mental, and financial health.
• Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

#LI-NT1 #LI-Hybrid    

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Gain hands-on experience in license review processes and administration tasks.
• Understand customer data management and its importance in operational efficiency.
• Develop skills in preparing and delivering presentations, reports, and summaries.
• Learn about prospecting customer contact details for effective communication.
• Acquire knowledge in software license management processes.

• Work closely with team members to support ongoing projects and initiatives.
• Assist in managing customer data.
• Execute administration tasks related to the License Review process.
• Prepare and deliver presentations, ad-hoc reports, or summaries as required.
• Prospecting customer contact details.
• Support the SAM group through the license management process.

• Excellent English verbal and written communication skills.
• A complimentary educational background in Business Informatics, Business Administration, or a relevant field is a plus.
• Experience/knowledge of Microsoft Office Suite.
• Prior customer-facing experience is a significant advantage
• Ability to work both independently and in a team environment.
• Ability to prioritize and/or handle multiple tasks simultaneously.
• Excellent research skills and problem solving skills
• Adaptability and willingness to learn.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Progress is an experienced, trusted provider of products designed with customers in mind, so they can develop the applications they need, deploy where and how they want and manage it all safely and securely. We take pride in what we do, always valuing the whole person—at work and in life. Our diverse life experiences enrich our culture because people power progress.  

Our platform is the backbone behind billions of people worldwide chatting, flying, presenting, banking, gaming, shopping, and learning. If you're ready to make an impact, our Build and Release Engineering team is looking for talented individuals to join us in India and Ireland. 

What You’ll Do: 

As a vital member of our Build and Release Engineering team, you'll: 

• Implement and enhance the entire life cycle of services, from design and inception to deployment (on-premise and cloud-based), operations, and refinement.
• Provide support for services before they go live through system design consulting, software platform development, capacity planning, and launch reviews.
• Maintain live services by measuring and monitoring availability, latency, and overall system health.
• Collaborate with internal and external teams on release management activities, including the development of automated deployment and testing tools.
• Work within an agile team, ensuring proactive communication of status and timely completion of deliverables.
• Propose and implement continuous improvement activities.
• Standardize and document common DevOps procedures.
• Contribute to the development of new features and bug fixes on Progress's custom build services.
• Practice sustainable incident response and conduct blameless postmortems, guiding ticket resolution for key applications and platforms.
• Assist the team in diagnosing and correcting build failures.
• Act as a mentor and learner within a team of world-class engineers.
• Collaborate with project stakeholders, including product management, UX, other teams, and customers.

Who You Are: 

We're looking for someone with: 

• Strong experience in software development using Ruby or Python.
• Familiarity with CI/CD software such as Buildkite or Jenkins.
• Proactive troubleshooting skills for build failures.
• Proficiency in bash scripting.
• Knowledge of Linux system internals.
• Comfort with cloud-based platforms and tools like Terraform and Docker. Kubernetes experience is a plus.
• Experience managing AWS or Azure environments.
• An independent self-starter with a passion for learning through experimentation and research.

We'd be happy to chat if this sounds like you and fits your experience and career goals. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym on-site
• Co-funded Multisport card
• Daycare Center for your little ones onsite
• Flexible working hours and work-from-home allowance
• Free underground parking with a designated space for bikes and electric scooters

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!