About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

Simon Data is currently looking for a skilled Software Engineer to join our dynamic Technical Support team. If you possess a creative mindset, thrive on tackling complex challenges, and are eager to experiment with new technologies to solve problems, then we encourage you to read on. As a member of the Technical Support Software Engineering team, you will have the opportunity to work on exciting engineering projects that significantly impact the growth of a startup. Your primary responsibilities will involve resolving system bugs and working on projects to stabilize the platform.  At Simon, you will be exposed to a modern technology stack and have the chance to work on a diverse range of projects that will enhance your engineering skills and accelerate your professional development.

What You’ll Do

• Conduct analysis and organization of unprocessed data.
• Assess business goals and objectives.
• Fix bugs in the platform
• Establish a testing environment for efficient code testing and verification.
• Work on a new deployment and feature dashboard to improve user experience.
• Explore methods to improve data accuracy and consistency.
• Work on ways to improve the stability of the product.
• Write unit tests to validate the stability of the platform.
• Submit Canvases for product improvements.
• Work closely with senior TSE members and the engineering team to design and implement innovative solutions for delivering high-quality, defect-free products to customers.

Qualifications

We are seeking individuals who are launching their careers in engineering and seeking a long-term commitment as full-stack engineers within our company. While technical expertise can be developed through on-the-job training, we prefer applicants who possess the following:

• Proficiency in Python
• Moderate understanding of SQL
• Keen attention to detail and ability to work independently
• Self-motivated and proactive
• Excellent analytical skills and a passion for all things related to data.
• Experience with Django
• Experience with AWS
• Must be proficient in English

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

Solutions Architects are primarily responsible for integrating and onboarding new customers, onboarding existing customers to new product offerings, and providing product/domain expertise to the broader Client Delivery team to help bring our customer’s most complex use cases to life.  We’re looking for process-oriented people, who enjoy working in a fast-paced environment, and who love learning.  You are critical to the long-term success of our customers as you’ll be advising them on the best ways to integrate Simon to their existing martech stack and orchestrate their highest value campaigns.

What You’ll Do

• Support technical aspects of customer onboarding to ensure Simon customers get value from the product as quickly as possible
• Work with customer marketing, product, and engineering teams to advise them on how Simon will fit into their marketing and data stack
• Translate customer use cases into workflows in Simon
• Diagnose challenges at the intersection of data and marketing facing CMOs, CTOs and VP-level leaders at F1000s and high-growth companies
• Work closely with Simon Data’s sales, client solutions, engineering and product teams to help shape product vision and deployment strategy
• Convey the voice of customers to a product and engineering team that is passionate about quality, staying ahead of the curve, teamwork, and supporting customer objectives

Qualifications

• 5+ years  of professional work experience; at least 2 of which are in solutions architecture, sales engineering, or SaaS implementation
• Strong business acumen, ability to strategically partner with clients
• Knowledge with complex data models and mapping business needs to technical needs and vice versa
• SQL expertise or similar relevant programming languages
• Deep understanding of APIs, web/mobile sdks, and related technologies
• Results-oriented strategic thinker who is able to thrive in an unstructured and fast-paced environment
• Intellectually curious and a problem solver
• Superior emotional intelligence and communication skills
• Ability to quickly absorb and comprehend the ever-changing landscape of data and marketing technology (prior knowledge a plus)
• Ability to work independently to deliver outcomes, and collaborate with and across teams
• Superior presentation skills and the ability to think on your feet
• Bachelor's Degree ( Computer Science, Data Analytics or technical a plus)

What We Offer

• 100% coverage of medical premiums for employee AND family
• Flexible PTO 
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend

In compliance with the state and city salary transparency requirements, the potential salary for this position is from $115,000 to $140,000 which represents a range commensurate with experience.

Visa sponsorship for this role is currently not available.

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

Do you enjoy figuring out how everything is aligned and working as it should? As a leader for our Operations Management team, you will contribute to and manage a team of support engineers to triage and resolve support issues that impact reliability and speed of our product. You will also help recognize and prioritize trends in customer issues and implement team processes to address them. You will grow to be a resource across the company as you deepen your knowledge of the engine that runs Simon Data. You will help grow our support team by nurturing them in their career growth, assisting them to onboard, and help them navigate tricky tickets and customer issues. You will help drive improvements by defining and tracking key performance indicators and meeting service level agreements.

What you’ll do

• Help grow a support team that aligns to improve efficiencies in our support model
• Act as a player/coach to set the standard for superior quality support and customer experience
• Train, onboard, and manage new support team members 
• Track and report on team performance and work
• Partner with Support, Customer Success, Product Management, and Engineering to help identify improvement areas
• Run and coordinate a 24/7 on call process to ensure our systems are operating as expected and escalation paths are followed if needed

Qualifications

• 5+ years of management or team leadership background
• Proven ability to successfully guide teams & projects
• Ability to troubleshoot technical problems using SQL, reading Python, and debugging Jinja
• Ability to read and understand code (preferably python) to troubleshoot and recommend fixes
• Strong communication and relationship building skills
• Fluency in Spanish
• A passion for working with data
• Thoughtful, curious and a problem solver

What We Offer

• 100% coverage of medical premiums for employee AND family
• Flexible PTO 
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend

In compliance with the state and city salary transparency requirements, the potential salary for this position is from $100,000 to $125,000 which represents a range commensurate with experience.

Visa sponsorship for this role is currently not available.

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

Solutions Architects are primarily responsible for integrating and onboarding net-new customers, onboarding existing customers to net-new product offerings, and providing product/domain expertise to the broader Client Solutions team to help bring our customer’s most complex use cases to life.  We’re looking for process-oriented people, who enjoy working in a fast-paced environment, and who love learning.  You are critical to the long-term success of our customers as you’ll be advising them on the best ways to integrate Simon to their existing martech stack.

What You’ll Do

• Lead a team of solution architects to support the technical aspects of customer onboarding, ensuring seamless integration and value realization from Simon's products and services.
• Collaborate with customer marketing, product, and engineering teams to provide strategic guidance on incorporating Simon into their marketing and data infrastructure.
• Develop and oversee the translation of customer use cases into robust workflows within Simon's ecosystem, ensuring alignment with business objectives.
• Provide expert analysis and guidance on complex challenges at the intersection of data and marketing, catering to C-level executives and top-tier leaders at Fortune 1000 companies and high-growth enterprises.
• Drive collaboration across sales engineering, customer delivery, engineering, and product teams to refine product vision and deployment strategies, ensuring alignment with customer needs and market trends.
• Champion the voice of customers within the organization, advocating for their needs and objectives while fostering a culture of innovation, quality, and customer-centricity.
• Mentor and develop solution architects, fostering their professional growth and ensuring the team's effectiveness in delivering exceptional service and support to clients.
• Provide hands-on management and mentorship to the solution architect team, guiding their professional development, fostering a culture of collaboration, and ensuring the team's success in delivering high-quality solutions and exceptional customer service.
• Identify opportunities for process optimization within the solution architecture team and across customer onboarding workflows, implementing best practices and streamlining procedures to enhance efficiency, accelerate time-to-value, and drive continuous improvement initiatives.
•  
• Diagnose challenges at the intersection of data and marketing facing CMOs, CTOs and VP-level leaders at F1000s and high-growth companies
• Work closely with Simon Data’s sales, client solutions, engineering and product teams to help shape product vision and deployment strategy
• Convey the voice of customers to a product and engineering team that is passionate about quality, staying ahead of the curve, teamwork, and supporting customer objectives

Qualifications

• 10+ years  of professional work experience; at least 4 of which are in solutions architecture, sales engineering, or SaaS implementation
• 4+ years of management experience
• Strong business acumen, ability to strategically partner with clients
• Knowledge with complex data models and mapping business needs to technical needs and vice versa
• SQL expertise or similar relevant programming languages
• Ability to read and understand Python
• Deep understanding of APIs, web/mobile sdks, and related technologies
• Results-oriented strategic thinker who is able to thrive in an unstructured and fast-paced environment
• Intellectually curious and a problem solver
• Superior emotional intelligence and communication skills
• Ability to quickly absorb and comprehend the ever-changing landscape of data and marketing technology (prior knowledge a plus)
• Ability to work independently to deliver outcomes, and collaborate with and across teams
• Superior presentation skills and the ability to think on your feet
• Bachelor's Degree ( Computer Science, Data Analytics or technical a plus)

What We Offer

• 100% coverage of medical premiums for employee AND family
• Flexible PTO 
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend

In compliance with the state and city salary transparency requirements, the potential salary for this position is from $140,000 to $190,000 which represents a range commensurate with experience.

Visa sponsorship for this role is currently not available.

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

The Simon Partner Team is looking for someone who has worked with technology partners and can navigate sales and partner conversations effortlessly. This person needs to be oriented around action, not perfection.  The ideal candidate will be a self-starter who is willing to test and iterate concepts or ideas.

This partner manager will be able to pitch our offering to new partners to gain buy-in, construct bundled outcomes between Simon and Technology partners, and gain internal buy-in to support tech management initiatives.

Responsibilities include:

• Work with strategic technology partners to develop a joint go-to-market business plan focused on developing, co-selling, sourcing revenue, and developing differentiated solutions.
• Manage and grow the relationship with Simon Data’s strategic agencies and SIs. These service partners provide critical capabilities to our clients and prospects.
• Develop solutions with Simon Data and technology partners that meet client and prospect needs.
• Work cross-functionally to gain buy-in, educate, and nurture relationships with key stakeholders within Marketing, Sales, and Customer Success

Who you are:

• You are well-versed in SaaS Partner Management with a focus on technology relationship development
• Demonstrate proof of producing measurable results of sourced pipeline from technology partners
• You've developed new programs, gaining cross functional support and executing on plans.
• Ability to effectively manage up and across a start-up organization to accomplish goals
• Strong executive presence to lead and manage key relationships with executives, advisors, and highly strategic advisors.
• Ability to thrive in an ambiguous environment and maintain an execution-focused mindset.
• Collaborative and assertive personality that pushes cross-functional team members to strive for greatness.

Partnerships often require a delicate dance of deciding when to partner or compete with specific players in the space. We need a strategic thinker that can decide when to play the appropriate card to drive business together. As a Customer Data Platform provider, this person needs to effectively present our ecosystem story to customers, prospects, and partners. This is a learned skill that comes with partner management experience and therefore a requirement for this role.

Extra bonus would be someone who has a general understanding of integration points between complementary tools in the market. A candidate with some technical knowledge (eg basic SQL skills) would be a positive addition to the team.

What We Offer

• 100% coverage of medical premiums for employee AND family
• Flexible PTO 
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend

In compliance with the state and city salary transparency requirements, the potential base salary for this position is from $130,000 to $160,000 which represents a range commensurate with experience.

Visa sponsorship for this role is currently not available.

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

As a Senior Manager, Email Deliverability at Simon Data, you will help support and grow our ESP product and deliverability services offerings by providing expert advice, support, and guidance to a broad range of customers, helping them to successfully onboard, troubleshoot problems and incorporate email best-practices into their strategy to improve inbox placement and return on investment. You will play a key-role in our customers growth and support both sales and service teams in their efforts to turn our clients communication vision into reality. You will help drive both customer satisfaction and revenue generation through expanding Simon Mail’s premium deliverability services offerings.

What You’ll Do

• Provide hands-on strategic deliverability expertise and guidance during account architecture, sender onboarding, and infrastructure warmup to help ensure client success.
• Provide CS and technical teams assistance as needed in the day to day technical support of Simon Mail.
• Deliver ongoing, premium deliverability services to existing clients while working to continually grow and improve our offerings. 
• Assist in the upsell of our email product to existing non-email customers and the sale of the product to net-new prospects
• Expand both the scope and reach of both basic and premium deliverability service offerings to include the broader Simon Data customer base.
• Optimize cross-functional processes to meet the organization’s needs as we scale
• Be an SME for Engineering, Legal, Security, Client Solutions and occasionally Sales, on how to structure policies, procedures, and tooling related to email-dependent systems
• Ensure Simon Data is on top of the latest compliance and deliverability trends, technologies, and strategies by engaging with industry leaders and organizations (this may also include representing Simon Data externally with industry groups)

Qualifications

• 5+ years experience in email consultancy and deliverability, ideally supporting both end-clients and email sending platforms (e.g. ESPs)
• Knowledge of the SMTP protocol, mail servers, and a prior knowledge of ISP procedures (feedback loops, postmaster pages, etc.)
• Familiarity with email APIs (Sparkpost, SendGrid) and deliverability tools (ReturnPath, 250ok, eDataSource, Valimail, Email On Acid)
• Deep expertise on authentication protocols (e.g., DKIM, SPF, DMARC, IP addresses), and bounce categorization

What We Offer

• 100% coverage of medical premiums for employee AND family
• Flexible PTO 
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend

In compliance with the state and city salary transparency requirements, the potential salary for this position is from $115,000 to $140,000 which represents a range commensurate with experience.

Visa sponsorship for this role is currently not available.

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

We are seeking a highly skilled and strategic Senior Manager of Product Marketing to join Simon Data. In this role, you will play a critical role of evangelizing Simon’s products and driving our core messaging in the market. As the Senior Manager of Product Marketing, you will lead our product marketing programs while interfacing with our sales, product, executive, and CS teams. This role is perfect for a high-performing marketer who wants to sit on the cutting edge of marketing technology and roll-up their sleeves to work done.

What You’ll Do

• Ideal Customer Profile -Develop a deep understanding of Simon Data’s customers and prospects through market research and customer interviews. 
• Positioning and Messaging -Work with the product team to position and message both new and existing Simon Data products to the market.
• Internal expert -Become an expert in Simon’s product strategy, roadmap, and competitive landscape
• Product Launches -Drive regular product launches into the market with the marketing and product teams. This includes smaller product feature launches as well as tent-pole events.
• Sales enablement -Partner with our enablement team to ensure sales and CS have the materials they need to be successful.
• Sales collateral -Work with the marketing and sales team to develop compelling GTM materials like sales slides, one-sheeters, and battle cards. 

Qualifications

• Bachelor's degree in Marketing, Business, or related field
• 5 - 12 years experience, primarily in B2B product marketing within SaaS companies 
• Experience in MarTech, CDPs, or Digital Marketing highly preferred
• Strong analytical skills with the ability to interpret data, draw actionable insights, and make data-driven decisions.
• Exceptional communication skills, both written and verbal.
• Proficiency in marketing automation, CRM, and analytics tools.
• Strategic thinker with a customer-centric mindset and a passion for technology and innovation.

What We Offer

• 100% coverage of medical premiums for employee AND family
• Flexible PTO 
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend

In compliance with the state and city salary transparency requirements, the potential salary for this position is from $120,000 to $160,000 which represents a range commensurate with experience.

Visa sponsorship for this role is currently not available.

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

The Enterprise Customer Success Manager role is all about ensuring that Simon’s largest, most sophisticated clients extract as much value out of our platform and services as possible. As the owner of a portfolio of strategic accounts, you are accountable for the success of each partnership; which you will ensure by devising creative and thoughtful strategies for delivering material business value and marshaling the cross-functional resources required to execute against those strategies. The Enterprise Customer Success Manager (SAM) at Simon Data is accountable for a book of business of existing client accounts that Simon cannot afford to lose. The SAM is persistent in their quest to produce value to portfolio customers where Simon can support data and marketing needs. As the person accountable for success or failure of the account, you will set the example for cross-functional resources that deliver the technical account management to make your clients happy and healthy. To this extent, you will leverage your technical knowledge of the platform to drive business decisions while other members of the assigned client team will drive technical solutions and enablement. 

You will develop deep, trusted relationships as you work with customers across every phase of the client lifecycle - from integration and onboarding, to campaign ideation, launch, and iteration, to partnership review and contract renewal.

Enterprise Customer Success Managers deliver value to our enterprise clients by leading ideation and strategy sessions, driving cross-functional alignment, ensuring the deployment of end-to-end solutions, and pushing process improvements. In doing so, you help marketing and data teams at some of the world’s largest brands to deploy campaigns that drive millions of dollars in incremental revenue for their businesses.

What You'll Do

• Lead and grow a portfolio of Simon Data's largest and most sophisticated client accounts 
• Devise in-depth account strategies that drive significant business value for your clients and cement Simon’s stickiness and account expansion opportunities
• Collaborate with internal and external stakeholders to drive alignment around top-level strategies and drive the execution and delivery against that strategy
• Cultivate deep partnerships with your clients through thoughtful and persistent discovery of client business problems, and consistent delivery of value against priority challenges
• Become the leading expert at Simon Data on the businesses of each client in your portfolio so that you can drive decisions in executive / C-level conversations both internally at Simon and externally at the clients
• Leverage deep product and marketing technology knowledge to build trust with customers and influence their buying decisions
• Partner with Product and Engineering teams to shape the direction of Simon’s product strategy and investments in the support of our largest customers
• Lead contract renewal and upsell discussions with customers while partnering with the Simon Data Finance Team on negotiations

Qualifications

• 7-10 years of professional experience, with 5+ years managing client relationships at a SaaS company
• Bachelor's degree
• Proven ability to lead large, complex projects across multiple partners and functions
• Strong ability to understand technical concepts and problem solve
• Excellent verbal and written communication skills
• High emotional intelligence
• Deep intuition for business
• Proficiency working with data in SQL
• Experience with email marketing, push or SMS software
• Familiarity with technologies like APIs, HTML, CSS, and Javascript
• Ability to thrive in an unstructured and fast-paced environment
• Personable, collaborative, and a sense of humor
• Willingness to travel up to 20%

What We Offer

• 100% coverage of medical premiums for employee AND family
• Flexible PTO 
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend

In compliance with the state and city salary transparency requirements, the potential salary for this position is from $115,000 to $135,000 which represents a range commensurate with experience.

Visa sponsorship for this role is currently not available.

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. We are building a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

Do you enjoy creating vibrant web applications to help users easily navigate their daily roles? As Senior Full Stack Engineer at Simon, you will be collaborating with hard-working engineers every single day. Our full-stack engineers are responsible for our entire web application, our massive integrations platform, and our real-time API service. Our clients rely on Simon to engage with hundreds of millions of customers -- sending over billions of messages annually. Successful engineers have a readiness to seek sophisticated problems; build fault-tolerant, highly available systems; and pivot as our business continues to scale.

What You’ll Do

• Write code to push our Django application to its limits and design new architecture to scale it to 10x the traffic
• Find ways to develop and standardize our integrations into third-party channels
• Enhance current integrations to be fault-tolerant while keeping scalability and costs in mind
• Sometimes use React to enhance a UI element or component to better align to your solution
• Own real-time marketing integrations from end-user action to third-party engagement like Push Notification, Email, and In-app Messaging across multiple providers
• You’ll participate in team-wide discussions ranging from architecture to developer efficiency to security to the best IDE
• Participate in our mentorship program, whether that’s helping your coworkers expand their skill set or learning from them to expand your own

Qualifications

• Proficiency using Python to derive outstanding solutions
• Minimum of 3 years of in-depth software development experience crafting, deploying and owning several substantive projects with company-wide impact
• Demonstrated ability working with various functional owners across departments (spanning product management, program management, as well as Dev/Tech Ops)
• Knowledge and experience using Front-end frameworks like React
• Value rapid iteration versus extended debate

Visa sponsorship for this role is currently not available.

Diversity

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation