Clover is reinventing health insurance by working to keep people healthier.

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are deliberate and self-reflective about the team and culture that we are building, looking for engineers that are not only strong in their own aptitudes but care deeply about aiding in each other's growth.

We’re looking for a Senior Machine Learning Engineer to help us build a revolutionary new health care business. Clover uses Machine Learning/Natural Language Processing to leverage our data to help keep beneficiaries healthy and out of the hospital by getting them targeted care. By predicting avoidable adverse events, our ML/NLP infrastructure is central to working on our central mission, and has a direct impact on our beneficiaries. You will help build systems and tools that support the data needs of a diverse organization and contribute to the expansion of the Machine Learning/Natural Language Processing capabilities of our Data Platform.

As a Senior Machine Learning Engineer, you will: 

• Design, implement and validate high-reliability, distributed platforms for machine learning and natural language processing.
• Create, debug, interpret and improve production machine learning and natural language processing models.
• Build the tools and validation processes that help Clover translate insights into action at scale.
• Use existing commercial and open source tools to create a robust production platform.
• Work closely with Clover's Data Science and Engineering teams to ensure that the ML/NLP Platform is providing real value.
• Document, iterate, and provide tutorials to ensure Data Scientists are able to use your tools easily.

You will love this job if:

• You want to create impactwith your work by finding machine learning-driven insights in the data to unlock value and improve health outcomes for real people.
• You are comfortable acting autonomously in ambiguous and changing environments.
• You value collaboration and feedback. You can communicate technical vision in clear terms— to your teammates and across the technology team more broadly. You are willing and able to help your teammates grow by demonstrating best practices, providing (and receiving) respectful and constructive feedback, and disclosing your unique insights with everyone.
• You enjoy working in a fluid environment, defining priorities that adapt to our larger goals. You can bring clarity to ambiguity while remaining open-minded to new information that might change your mind.
• You are not hesitant to jump in to help fix things that are broken and you are encouraged to make sustainable systems. You are happy to fill in the gaps to reach a goal where necessary, even if it does not always fit your job description.
• You have a genuine interest in what good technology can do to help people and have a positive attitude about tackling hard problems in an important industry.

You should get in touch if:

• You have 5+ years of experience in Machine Learning Engineering roles in technology enabled companies. Healthcare experience preferred but not required. 
• You have experience with Python, Python data science libraries (numpy, pandas, sklearn, tensorflow, pytorch, etc.), and deploying Python apps into production environments.
• You have experience with Natural Language Processing and/or LLMs.
• You have a solid foundation in feature engineering, feature selection, and machine learning techniques.
• You have experience interpreting, modifying, and debugging the inputs and outputs of production ML/NLP models.
• You have both built and refactored complex distributed systems, especially ML/NLP systems.
• You have scaled the impact of other engineers and data scientists through mentorship, development of reusable libraries, and documentation.

Staff Data Scientist 

Clover is reinventing health insurance by working to keep people healthy.

Clover's Data Science team is charged with leveraging our data—our most important asset—to generate value for our members. From understanding how the member experience impacts clinical outcomes to making our home visits more efficient and effective, our team pushes out insights central to executing on our core mission. And our impact is tremendous: you'll be able to point to one of our members and say, “I helped make that person's life better.”

We’re looking for a Staff Data Scientist to help us build a revolutionary new health care company. 

As a Staff Data Scientist you will:

• Ensure the health of a business function using data science techniques
• Solve simple problems simply, while bringing in state of the art techniques to solve more challenging problems, in a way that optimizes for business impact.
• Ship production-quality code and data models.
• Bring in patterns and frameworks that accelerate the teams' ability to ship data science work where they’re useful.
• Materially improve the Clover product at large by dramatically improving outcomes in an area.
• Be a trusted spokesperson, advocate and resident scientist for a critical body of data science work.
• Establish a high-bandwidth, effective feedback loop with stakeholders to ensure that area work delivers on its objectives.
• Within the team, be a mentor and teacher who materially improves others' ability to deliver.

You will love this job if you:

• You want to create impactwith your work by finding insights in the data that unlock value and improve outcomes. 
• You are excited to unlocknew areas for data science work.
• You have a strong understanding of how to structure analyses and experiments to yield interpretable, actionable results.
• You reason holistically. From project scope to priority to implementation, you'll have an impact on how decisions get made.
• You are comfortable acting autonomously in ambiguous and dynamic environments.
• You are fearless in the face of messy data, and adept at programmatically structuring and cleaning records collected from the real world.
• You strive to automate as much as possible, yet understand the value of explicitly incorporating human decisionsinto the systems you build.
• You have just as much interest in helping other people move faster as you do building your own analyses.

You should get in touch if you:

• Have a strong foundation in probability and statistics, and demonstrated facility with machine learning tools, including SQL and python, as well as statistical and machine learning packages
• Have demonstrated success mapping business goals to data solutions and delivered substantial business value with technical work, especially strategically through the lifecycle of the business
• Can proactively manage project scope, and actively look for fast-path solutions to prove out your ideas and more complex solutions when justifiable
• Have experience and a passion for working with messy data 
• Have opened new opportunities for data science or have unblocked new business areas with data science
• Have expanded the data science toolkit in ways that significantly change the velocity, quality, or scope of data science work.
• Want to understand the company's open problems and processes and are comfortable in matching your expertise to the work that needs to be done.  
• Have an advanced degree in a quantitative field, especially dealing with complex data-driven results, or equivalent experience

A reasonable estimate of the base salary range for this role is $189 to $306k. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

#LI-Remote

Clover is reinventing health insurance by working to keep people healthier.

Our Clinical Team is a group of caring and passionate professionals dedicated to improving the lives of our members by conducting in-home visits using technology, including telehealth. We’re looking for someone to join us in providing cutting edge patient-centered visits for our members.

As a Nurse Practitioner (NP), you will conduct a comprehensive health assessment (Clover Care Visits) on enrolled Medicare Advantage members. You will also conduct follow-up visits for the subset of Clover members recently discharged from a hospital or post acute care facility or for high need patients. Visits will include comprehensive assessment of member health histories and current health care needs requiring further care coordination and management.

Part Time Independent Contractor (1099) position

Flexible Scheduling (Weekday and weekend shifts available): 20 hours per week

Compensation: $125 per completed visit

As a Nurse Practitioner, you will:

• Deliver preventive care to Clover members remotely via Clover’s proprietary software platform as well as third video apps.
• Complete a comprehensive review and assessment of a member's medical history, physical health, environment and psycho-social status.
• Document progress notes, prepare member workups and encounter summaries using Clover Assistant and EMR.
• Help at-risk members transition from the hospital and other facilities to their own home.
• Create personalized care plans in coordination with the member's primary care physician.
• Actively close gaps in care, which may include ordering labs, writing prescriptions with collaboration of the Primary Care Provider or collaborating physician, and coordinating physician follow up.
• Perform point of care labs and diagnostic testing, such as A1c, spirometry, and other tests.
• Activities will support Clover Care Visit program goals including accurate documentation of member health conditions, high performance on federal quality measures, and successful referral to network providers and internal Clover clinical teams to improve care and outcomes.
• Coordinate and communicate with members’ interdisciplinary care teams
• Participate in regular ongoing training and meetings onsite and/or remotely.

You will love this job if:

• You have excellent clinical skills with knowledge of long-term care, geriatrics and chronic illness.
• You communicate effectively both verbally and in writing.
• You have terrific customer experience skills.
• You are tech savvy, comfortable using electronic health data, documenting in EMR’s, and utilizing video technology for telehealth visits.
• You are comfortable with a fast-paced environment with the ability to adapt to change and deal effectively with stress.

You should get in touch if:

• You are based in the state of New Jersey, required.
• You are certified as an Advanced Nurse Practitioner in specialty areas (required).
• You hold current unencumbered NJ Licensure as a Registered Nurse.
• You have an active DEA and CDS registration.
• You have minimum of 1 year experience as an Advanced Registered Nurse Practitioner.
• You graduated with a Bachelor’s degree (BSN) from an accredited school of nursing.
• You have a Master’s degree in advanced clinical practice nursing or graduate of post Master’s certificate program for Nurse Practitioner.
• You have a current provider card in Basic Life Support (BLS).
  
  

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

About the Team:The People Operations team at Clover is a passionate group committed to transforming healthcare and enhancing people's lives, a challenging yet rewarding mission! We provide guidance, support, and innovative programs to empower our teams, ensuring they thrive in their roles. It’s an immense responsibility, and we’re privileged to do it.

About the Role:Our people (Cloverites) are the core of everything we do. Reporting to the Director of HR Operations, you will own the People Technology platforms that create an awesome workplace for teams across the globe. At our best, People Technology brings thoughtful user centric design, secure integrations, and proactive solutions to employees at every level of the organization. As a remote-first company, you will play a critical role empowering a diverse employee base around the world.

You are a futurist with an eye for creative new solutions in the evolving tech landscape. This role requires both a strategic partner to the People team and a close collaborator with core business-enabling technologists on topics spanning hardware, software, and AI. This means learning about various lines of business (technology, insurance operations, clinical staff) and collaborating across teams to drive creative solutions for complex problems.

As HR Technology Manager, you will:

• Own all aspects of core and ancillary People Technology tools (ex. ATS, HRIS, LMS, etc.) and drive the roadmap for future development. We currently use ADP WorkforceNow, Greenhouse, and Lattice, and a number of ancillary systems.
• Maintain a healthy record of employee data, supporting complex public company requirements (SOX, Earnings, etc.).
• Partner with IT, Security, Legal, Finance, and more to build robust integrations between key systems. 
• Take lead on RFPs to bring step-level change to People Technology at Clover, be it GenAI, well-being, or any other focus.
• Jumpstart our growing People Analytics function, with exposure to executive leadership.
• Partner with leaders on the People Operations team and the organization with continuous development and systemization of our Career Path Frameworks, giving employees clear pathways for advancement within the organization. Individually, whether you aspire to take on leadership roles or specialize in a specific domain, career paths provide support and guidance to excel.
• Develop strong education and documentation for core tools to empower users across the People Team, management, and employee-base.
• Your work will have a direct impact on every employee, driving transparency and data-informed decision-making. Over time, your work evolving and maturing our tech stack will empower systematic and sustainable growth of our workforce and, in turn, Clover’s mission to improve every life.

Our Philosophy:Do these core values align with you? We hold these tenets central to how we work together as an HR Operations team.

• Members First: Every action we take connects to our core business levers - improving every life through our technology, care providers, and plans.
• Leverage is key: We choose actions that compound our impact - not just add or multiply.
• Automate, automate, automate: We are not satisfied with manual tasks, they introduce the opportunity for mistakes and keep us from high-leverage work.
• Data informs decisions: We hold our preconceptions aside and look to data for insights. But we always recognize the human factor in our plans and pair that with data to choose the best path forward.
• Think about the end user: Design with the user in mind. A ‘perfect’ solution that is not adopted is no solution at all.
• Grow yourself: Take initiative on projects that spark your passion. There is an abundance of whitespace, so drive what you care about. A week spent learning something new will pay dividends down the road.

You could be a great fit if:

• You have deep experience working with enterprise-grade HRIS/HCMs at scale. 
• Crafting clear guardrails, documentation, and maintaining a high data-quality standard is a trademark of your work and brings you joy.
• You love the challenge of a complex business problem, and have at least one of these experiences under your belt, be it M&A transactions, platform shift/implementation, or launch of an office in a new country.
• You have led complex, cross-functional, people-oriented technology projects - especially in close partnership with IT and Finance teams. 
• You have experience partnering with HRBPs, Talent, Learning and Development, IT, Payroll, Finance, and other teams within G&A functions.
• You are driven by having a highly visible impact in a role with tremendous growth potential.
• You thrive in a remote-first culture, with support to prioritize tasks and objectives to keep a strong work-life balance.

Clover Benefits: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous flexible time-off policy.
• Additional Perks:
  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • Plus more!

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $130,400to $195,200. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

At Clover Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Clover Assistant. Clover Assistant is a cloud-based, value-based care platform that empowers clinicians to identify and manage chronic diseases earlier and, in doing so, achieve better outcomes for patients. 

We are hiring for a Chief Medical Officer (CMO) to serve as the clinical voice for Clover Assistant, in both internal product development and external clinical and business settings. In this role you will use your clinical, leadership, and entrepreneurial skills to build and manage relationships with clinicians, inspire customer confidence, and work with the cross-functional team to continue improving our ground-breaking clinical technology platform.

As a CMO, Clover Assistant, you will:

• Collaborate with org leaders and the CA team to provide strategic input in CA feature development and prioritization to improve early and accurate diagnosis, care planning, and care delivery via Clover Assistant. Input and prioritization should consider practice workflows, clinical utility, value creation levers common to Clover’s business lines, as well as those especially important to Medicare Advantage. 
• Be responsible for detailed user experience and clinical data review to power CA feature development (e.g. around use of labs, medications, HCPCS procedure codes, DME, Part B drugs, etc, to trigger diagnosis tasks and serve as supporting evidence). 
• Help define and document pre-launch QA standards/processes and post-launch QC processes for new CA tasks; participating in post-launch and ongoing QC. 
• Support the piloting and sequencing of CA expansion to new user types (e.g., specialist providers), including collaboration on appropriate timing and feature sets. 
• Provide internal/external communications related to CA where a clinician voice is appropriate (e.g. with physicians, clinical organizations, CMS/funding organizations, investor communities, media). This will include championing the clinical benefits of CA in alignment with Clover’s mission. 

Success in this role looks like:

• Improved early diagnosis and care management capabilities within the Clover Assistant.
• Drive high engagement, appropriate use, and high clinical satisfaction with the tool.
• Evangelize Clover Assistant with current and prospective clinical partners.

You should get in touch if:

• You are a Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) with an active, unrestricted medical license with extensive clinical practice and/or ACO leadership experience.
• You are board-certified in internal medicine, family medicine, or geriatrics.
• You are an entrepreneur at heart with proven product development experience in the health technology and/or digital health space. 
• You have a strong execution mindset with the ability to hold others accountable to high performance standards.
• You want to enable the future of healthcare. You’re fueled by the mission of bringing value based care to those disenfranchised members often left behind in healthcare.
• You are comfortable traveling up to 20%. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

A reasonable estimate of the base salary range for this role is $320,000 to $440,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc. This role also includes a new hire equity grant and an annual performance bonus.

We care about your:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous flexible time-off policy.
• Professional Development: We are committed to developing our internal talent. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

At Clover Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Clover Assistant. Clover Assistant is a cloud-based, value-based care platform that empowers clinicians to identify and manage chronic diseases earlier and, in doing so, achieve better outcomes for patients. 

We are hiring for a Chief Medical Officer (CMO)to serve as the clinical voice for Clover Assistant, in both internal product development and external clinical and business settings. In this role you will use your clinical, leadership, and entrepreneurial skills to build and manage relationships with clinicians, inspire customer confidence, and work with the cross-functional team to continue improving our ground-breaking clinical technology platform.

As a CMO, Clover Assistant, you will:

• Collaborate with org leaders and the CA team to provide strategic input in CA feature development and prioritization to improve early and accurate diagnosis, care planning, and care delivery via Clover Assistant. Input and prioritization should consider practice workflows, clinical utility, value creation levers common to Clover’s business lines, as well as those especially important to Medicare Advantage. 
• Be responsible for detailed user experience and clinical data review to power CA feature development (e.g. around use of labs, medications, HCPCS procedure codes, DME, Part B drugs, etc, to trigger diagnosis tasks and serve as supporting evidence). 
• Help define and document pre-launch QA standards/processes and post-launch QC processes for new CA tasks; participating in post-launch and ongoing QC. 
• Support the piloting and sequencing of CA expansion to new user types (e.g., specialist providers), including collaboration on appropriate timing and feature sets. 
• Provide internal/external communications related to CA where a clinician voice is appropriate (e.g. with physicians, clinical organizations, CMS/funding organizations, investor communities, media). This will include championing the clinical benefits of CA in alignment with Clover’s mission. 

Success in this role looks like:

• Improved early diagnosis and care management capabilities within the Clover Assistant.
• Drive high engagement, appropriate use, and high clinical satisfaction with the tool.
• Evangelize Clover Assistant with current and prospective clinical partners.

You should get in touch if:

• You are a Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) with an active, unrestricted medical license with extensive clinical practice and/or ACO leadership experience.
• You are board-certified in internal medicine, family medicine, or geriatrics.
• You are an entrepreneur at heart with proven product development experience in the health technology and/or digital health space. 
• You have a strong execution mindset with the ability to hold others accountable to high performance standards.
• You want to enable the future of healthcare. You’re fueled by the mission of bringing value based care to those disenfranchised members often left behind in healthcare.
• You are comfortable traveling up to 20%. 

About Clover: Clover Health is a physician enablement company committed to bringing access to great healthcare to everyone on Medicare by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are anE-Verifycompany.

A reasonable estimate of the base salary range for this role is $320,000 to $440,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Additional offerings include:

• Annual bonus
• Equity

#LI-REMOTE

Clover is reinventing health insurance by working to keep people healthier.

The Special Investigation Unit (SIU)  is a motivated, collaborative team sitting at the intersection of Compliance, Payment Integrity, and Data Infrastructure. The SIU ensures that Clover monitors, identifies, and investigates instances of healthcare fraud, waste and abuse (FWA).  Come join us as we discover new opportunities to enhance the fight against FWA!

As a Medical Claims Auditor within our Special Investigations Unit, you will play a critical role in ensuring that Clover is able to continue to build and scale a compliant, effective FWA audit program. You will be joining a fast-growing and fast-moving startup at the intersection of healthcare and technology, where you will have the opportunity to develop both your policy and operational skills. A successful Medical Claims Auditor will have a broad coding knowledge base, including but not limited to: DME, Outpatient, ASC and Physician correct coding. This position will focus specifically on Medicare coding policies.

As an Associate, Medical Claims Auditor, you will:

• Partner with Clinical, Claims, and SIU peers to review claims for billing and coding related issues on a retrospective basis that currently drive inaccurate payments to providers or indicate FWA.
• Identify control opportunities to mitigate FWA.
• Identify possible audit opportunities.
• Support annual FWA audit goals.
• Support provider conversations around FWA audit findings.
• Manage overall audit workload to ensure timely and accurate audit results.
• Work closely with senior team members and management on targeted projects and initiatives.
• Communicate effectively while building trust and lasting partnerships both laterally and vertically across multi-discipline teams.

You will love this job if:

• You want to make an impact. You thrive off of helping others, and want your work to make a difference in our members' lives.
• You are a criticalthinker, passionate about researching regulations and billing guidelines to ensure accurate claims payments.
• You are a team player. You enjoy partnering with others, and want to work collaboratively to find new solutions.
• You are a strong communicator. You have strong verbal and written communication skills that foster trust, knowledge sharing, and progress.
• You are detail-oriented. You pay attention to the small things, while understanding how they fit into the bigger picture.
• You are motivated to learn. There is no shortage of technical, clinical, and operational skills to learn at Clover.
• You are curious. You like to do research when you don't know an answer. You ask the hard questions and you don't sweep problems under the rug.

You should get in touch if:

• You have 2+ years of coding and auditing experience, experience with CMS regulations preferred.
• Certified Professional Coder (CPC) or other coding certification is a plus.
• You have a strong knowledge of the National Rules of Correct Codification defined by CMS in the Manual of CCI and the tables of CCI.
• You have experience working in a technology environment including claims systems, workflow management tools, Microsoft Office or Google Suite.
• You have prior experience working in health insurance; Medicare Advantage is a plus.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Colorado/Washington Pay Range

$72,000  - $99,000 USD

California/New Jersey/New York Pay Range

$72,000 - $110,000USD

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

The People Operations team at Clover is a passionate group committed to transforming healthcare and enhancing people's lives, a challenging yet rewarding mission! We provide guidance, support, and innovative programs to empower our teams, ensuring they thrive in their roles. It’s an immense responsibility, and we’re privileged to do it.

We’re looking for a Senior Manager of Compensation, to spearhead the development and execution of Clover’s global compensation strategy to attract and retain top talent. You'll oversee all aspects of our compensation programs, including salary structures, equity awards, and additional incentives. With a focus on innovation, transparency, and creative thinking, you'll conduct market analysis, build a talented team, and implement communication strategies to empower employees and drive organizational success.

As a Senior Manager, Compensation, you will:

• Develop, implement, and manage a comprehensive compensation strategy aimed at attracting and retaining top talent, ensuring pay equity and driving performance across all programs, including salary structures, equity awards, and other incentives.
• Oversee ongoing employee compensation programs, including bonuses, market reviews, biannual promotion processes, and equity refresh cycles, ensuring alignment with organizational goals and industry best practices.
• Collaborate with cross-functional teams such as HR, Talent, Finance, Legal, and vendors, to provide subject matter expertise, manage stock plan administration, and drive various compensation and total reward initiatives.
• Lead the short and long-term compensation strategy and execution, including job leveling, career-pathing, attraction, retention, reward and recognition, and incentive design to support organizational objectives and employee development.
• Cultivate a high-performing team by providing mentorship, removing roadblocks, and fostering a culture of growth, innovation, and collaboration.

Success in this role looks like:

• Within the first 60 days, you have seamlessly integrated into the compensation and total rewards team, actively spearheading compensation initiatives and assuming responsibility for critical operational functions. You have also started to establish strong relationships with key stakeholders across Clover, fostering collaboration and understanding of compensation strategies. 
• By the end of your 90-day period, you have demonstrated a deep understanding of the compensation and HR frameworks at Clover, exhibit autonomous leadership in team management and are consistently meeting both internal and external objectives.
• By 6 months, you will be immersed and leading the redesign and implementation of key compensation programs and actively contributing to broader talent management initiatives.
• Future success in this role will be measured through employee engagement and understanding of our compensation programs, talent retention rates, compliance audits, and feedback from peers and senior leadership, ensuring ongoing alignment of compensation strategies. Continued success in this role involves ongoing improvement of the foundational compensation framework, combined with strategic business partnership. This includes consulting with leadership up to and including the board. It also expands to everything from identifying white space opportunities ranging from workforce planning and geolocation strategies, to incentive design in an evolving corporate landscape.

You should get in touch if:

• You have 10+ years of relevant compensation experience, including 5+ years in senior leadership positions where you’ve demonstrated success in equity compensation management within complex and fast-paced environments. 
  • Public company experience required.Experience in the technology and/or health tech industries preferred but not required. 
• You have in-depth knowledge of global compensation principles, regulations, and market trends, complemented by proficiency in utilizing platforms such as ADP, Radford, Mercer, BetterComp, E*Trade or similar systems and tools.
• You’re excited to be at the forefront of redesigning our compensation programs, leveraging your expertise to shape and refine strategies across multiple business units.
• You have excellentleadership, communication, and interpersonal skills; essential for fostering team collaboration and driving organizational alignment. 
• You have demonstrated the ability to transition seamlessly between individual contributor and leadership roles, embodying a "player-coach" mindset to inspire and guide team members toward achieving collective goals.
• You are proficient in leveraging analytical toolsanddatabases to interpret complex compensation data, identify market trends, and formulate data-driven and actionable insights.

Clover Benefits: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous flexible time-off policy.
• Additional Perks:
  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • Plus more!

LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $195,000to $240,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Clover Health is a physician enablement company committed to bringing access to great healthcare to everyone on Medicare.

We are seeking a highly skilled and experienced Chief Operating Officer (COO) to lead our Medicare Advantage (MA) health plan operations, reporting to our MA CEO. This position plays a critical role in optimizing our Business Process as a Service (BPaaS) model, driving operational excellence, and ensuring the efficient delivery of high-quality healthcare services to our beneficiaries. We are looking for a dynamic leader who can balance strategic thinking with hands-on operational involvement while managing complex vendor relationships.

As Medicare Advantage Plan COO you will:

• Accountable for internal and BPaas operations team delivering upon CMS requirements and enhancing business processes and capabilities for Clover’s MA plan.
• Extract maximum efficiency from our Business Process as a Service (BPaaS) model. Identify areas for process optimization and implement strategies to streamline operations.
• Develop and communicate clear operational goals and objectives aligned with the company's mission and strategic vision.
• Lead the organization in achieving operational milestones and key performance indicators.
• Foster a culture of productivity and continuous improvement within Clover’s internal team. Develop and implement strategies to maximize employee efficiency and effectiveness.
• Own and manage the relationship with BPaaS vendors, ensuring compliance, performance, and cost-effectiveness. Collaborate with vendors to drive innovation and operational improvements.
• Be an exceptional leader, inspiring and motivating the team while also engaging in detailed discussions of operational processes, dashboards, and status updates when necessary.
• Leverage your strong financial acumen and understanding of the tradeoffs between growth and profitability to assist in monitoring and managing the financial health of the MA line of business and to identify opportunities for cost control and revenue growth.

You will love this job if:

• You are highly organized and logistically-minded. You don’t shy away from complex problems.
• You are a strategic prioritizer and able to identify where and when to focus your and your team’s energy.
• You have a critical and analytical mindset. You understand how all the components of a process fit together and believe in the value of making data-driven decisions; you continuously monitor the efficacy of your programs through metrics tracking.
• You are adaptable and agile when navigating complex and evolving challenges. 
• You embrace ambiguity while always maintaining a bias towards action.

You should get in touch if:

• You have a strategic understanding of Medicare Advantage plans along with 10+ years successful business leadership experience in managed care operations.
• You are able to design and develop successful operating models and you have demonstrated experience managing relationships with and optimizing performance of BPO/BPaaS vendors.
• You have proven experience leading and driving fixes and regulatory changes with operations and technical partners; business requirements, prioritization, ROI management.
• You are very resourceful and can balance strategic thinking with hands-on operational involvement. You have proven experience driving initiatives and executing on goals and strategies while maintaining high level day-to-day operations.
• You are competent in big-picture visualization, critical thinking and sequencing, (i.e., the ability to envision the product of complex business goals and work backwards to ensure all of the requisite steps and details are covered for successful achievement).

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Clover Health is a physician enablement company committed to bringing access to great healthcare to everyone on Medicare.

At Clover Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Clover Assistant. Clover Assistant is a cloud-based, value-based care platform that empowers clinicians to identify and manage chronic diseases earlier and, in doing so, achieve better outcomes for patients. 

We are hiring a Sr Director/Vice President of Sales who deeply understands the power of our proprietary technology, and is passionate about enabling more practitioners in delivering top-notch value-based care via our platform. This is a unique “ground floor” opportunity where you will have individual responsibility and significant latitude for creating and shaping our strategy.

As a Sr. Director/Vice President of Sales for Clover Assistant you will

• Build and nurture strong relationships with key decision-makers and influencers in the healthcare industry.
• Collaborate with cross-functional teams, including product development, economics, legal, customer support, and marketing to ensure alignment with customer needs and market demands.
• Develop novel sales strategies and GTM motions, so we can meet individual customer expectations and create win-win scenarios.
• Nurture leads and accounts from introduction to executed contract and beyond.
• Act as a trusted advisor to customers, understanding their unique challenges and providing solutions.

You will love this job if:

• You are an experiencednegotiator and able to create win-win scenarios.
• You are passionate about transforminghealthcare delivery through data driven analysis and development of new technologies.
• You have an insatiable curiosity which feeds an appetite to learn and teach.
• You are nimble, and comfortable working in a constantly evolving environment. You embrace ambiguity and speed while maintaining a bias towards action.

You should get in touch if you have:

• 10+ years of experience negotiating various value-based care agreements, including shared risk models.
• Proven understanding of provider/payor contract options, healthcare economics, competitors practices, and industry trends, with the ability to grasp both clinical and business concepts.
• Experience negotiating varied managed care contracts to improve overall performance; flexing details quickly based on real-time conversations.
• Experience working in an environment with growth targets and a history of achieving these goals.
• Well-developed leadership skills and the ability to influence, collaborate and motivate others. 
• Great understanding of healthcare topics such as claims processing, EHRs, medical billing and coding and physician reimbursement models.
• A proven track record of success in selling in the value-based care space. Experience selling technical solutions is a major plus.
• Comfort working in a hands-on, individual contributor role. 
• Strong analytical and quantitative background.
• Ability to travel as needed.

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare.  

#LI-Remote

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

California/New Jersey/New York Pay Range/Colorado/Washington

$150,000 - $250,000 USD

Location: 3401 Mallory Lane, Suite 210, Franklin, TN 37067; Telecommuting
permissible from any location in the U.S.

Salary Range: $132,974 /yr - $161,250 /yr

Job Description: Lead the development and deployment of healthcare EDI and
proprietary interfaces. Work closely with developers, data architects, business analysts,
and business users to implement robust development and monitoring infrastructure for
high volume ETL packages. Closely collaborate with users and trading partners to design,
develop, test, and monitor EDI communications. Create and manage ETL packages,
triggers, stored procedures, views, SQL transactions. Develop new secure data feeds with
external parties as well as internal applications including the data warehouse and business
intelligence applications. Perform analysis and QA. Diagnose ETL and database related
issues, perform root cause analysis, and recommend corrective actions to management.
Work with a small project team to support the design, development, implementation,
monitoring, and maintenance of new ETL programs. Telecommuting permissible from
any location in the U.S.

Requirements: Bachelor’s degree or foreign degree equivalent in Computer Science,
Engineering (any), or related field and five (5) years of progressive, post-baccalaureate
experience in healthcare and health insurance data pipeline development or in the job
offered or related role.

SKILLS: Experience and/or education must include: 
1. Medical claims data;
2. SQL;
3. Python;
4. ETL development;
5. Data analysis including analyzing and debugging query performance, reviewing
database queries and table for correctness and completeness, and producing
analysis of data to identify problems or gaps;
6. Data modeling; and
7. General Database administration.

#LI-DNI

Location: 3401 Mallory Lane, Suite 210, Franklin, TN 37067; Telecommuting
permissible from any location in the U.S.

Salary Range: $132,974 /yr - $161,250 /yr

Job Description: Create and manage ETL packages, triggers, stored procedures, views,
SQL transactions. Develop new secure data feeds with external parties as well as internal
applications including the data warehouse and business intelligence applications. Perform
analysis and QA. Diagnose ETL and database related issues, perform root cause analysis,
and recommend corrective actions to management. Work with a small project team to
support the design, development, implementation, monitoring, and maintenance of new
ETL programs. Telecommuting is permissible from any location in the US. 

Requirements: Bachelor’s degree or foreign degree equivalent in Computer Science,
Information Systems or related field and five (5) years of progressive, post-baccalaureate
experience in IT development or in the job offered or related role. Alternatively,
employer will accept a Master’s degree or foreign equivalent in Computer Science,
Information Systems or a related field and two (2) years of experience in IT development
or in the job offered or a related role. Any suitable combination of education, experience,
or training is acceptable.

Skills: Experience and/or education must include: 

1.  Python & Postgres; 
2.  Snowflake, DBT, Airflow, Big Query, Data Governance; 
3. Analytics, data science through SQL Optimization; 
4.  Database Design Modeling; and 
5.  ML Collaboration tools such as Tableau, Mode, and Looker.

#LI-DNI

Clover is reinventing health insurance by working to keep people healthier.

At Clover Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Clover Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. 

We are hiring a Product Manager on the Clover Assistant team to be a member of a pods’ leadership triad obsessed with creating products that 1) advance our mission to improve every life and 2) deliver value to our customers. You will be responsible for owning the product lifecycle from roadmap, research, and design through development and successful landings (at Clover, we measure landings, not launches). 

As a product manager, you will partner cross-functionally with our teams to deliver products focused on improving how Clover Assistant supports physicians in their performance on quality programs within Medicare (STARS).

As a Product Manager, you will:

• Be a leader on a pod with the product triad: design, product, engineering and data science. As a healthcare product, we also deeply integrate and coordinate with our clinical teams (MDs, NPs, RNs, MAs, coders, billers, etc) 
• Focus on identifying and solving the highest impact areas both for our users and our business simultaneously
• Be the subject matter expert on the pod for all things relating to our user, business, and quality programs (STARS)
• Iteratively improve the product, finding ways to deliver customer value as early as possible in the development process
• Articulate how the pod can measure the progress it’s making; if you can’t measure it, you can’t describe how you’ve moved it
• Be accountable to outcomes of the pods, finding solutions to problems and enabling the success of the pods

You will love this job if:

• You are passionate and driven by Clover's mission. You are excited to create a significant impact on provider experience and through those provider experiences, improving patient outcomes.
• You want to enable the future of healthcare. Bringing value based care to those disenfranchised members often left behind in healthcare. 
• You are an incredible communicator. What we're doing is complicated. You need to know how to communicate nuances and surface the interconnections. Your communication will enable us to act as a strong team and company.
• You own outcomes. Product launches are fun, but seeing the impact of the pods work driving improved patient outcomes is what motivates you.

You should get in touch if:

• You have a minimum of 2+ years of product experience
• You have a minimum of 4+ years experience with data products
• You have experience with healthcare data
• You have experience being part of an empowered product organization
• You are proficient with SQL, data analytics, understanding machine learning, and A/B tests

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $126,000to $209,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

#LI-Remote

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Clover is reinventing health insurance by working to keep people healthier.

The Payment Integrity team is a group of innovative thinkers sitting at the intersection of Clover's provider Network, Claims, and Tech teams. The Payment Integrity team ensures that Clover pays claims in an accurate manner, with a particular focus on reducing inappropriate medical spend.

As a Senior Associate - Inpatient Coder for Payment Integrity at Clover Health, you will play a key role ensuring that Clover is able to continue to build and scale a compliant, efficient and profitable program. You will work to ensure quality assurance standards and regulatory policy are reflected in claims processing practices. You will help drive value for every member by ensuring that Clover’s medical claims are paid accurately and recovering overpayments when they are identified. The Senior Associate - Inpatient Coder monitors and coordinates the identification of provider DRG denials and upcoding.

As an Inpatient coder Senior Associate , you will:

• Partner with Clinical, Claims, and Payment Integrity peers to review claims for DRG related issues on a prospective and retrospective basis that drive inaccurate payments to providers.
• Proactively identify overpayments to ensure accurate claims payments on all inpatient services.
• Prepare response letters to deliver our decisions to members and/or providers within the regulatory timeframes set forth by the Centers for Medicare & Medicaid Services (CMS).
• Act as a subject-matter expert for cross-functional clinical reviews: digest complex concepts and regulations and communicate them effectively to different stakeholders, including senior-level leadership.
• Research and respond to external auditor concerns/questions regarding the completeness and accuracy of data creation and integration.
• Work closely with data scientists, engineers and operational teams to create sustainable and scalable solutions.
• Communicate effectively while building trust and lasting partnerships both laterally and vertically across multi-discipline teams.
• Identify and review potential program efficiencies and opportunities.
• Continue to analyze existing policies to ensure accuracy and proper execution.
• Communicate effectively both internally and externally to ensure accurate claims adjudication and proper provider notification.

You will love this job if:

• You want to make an impact. You thrive off of helping others, and want your work to make a difference in our members' lives.
• You are a team player. You enjoy partnering with others, and want to work collaboratively to find new solutions.
• You are a strong communicator. You have strong verbal and written communication skills that foster trust, knowledge sharing, and progress.
• You are detail-oriented. You pay attention to the small things, while understanding how they fit into the bigger picture.
• You are motivated to learn. There is no shortage of technical, clinical, and operational skills to learn at Clover.
• You are curious. You like to do research when you don't know an answer. You ask the hard questions and you don't sweep problems under the rug.

You should get in touch if:

• You hold a CCS certification or similar inpatient coding certification; required
• Deep knowledge and understanding of DRG pricing methodology; required.
• You have current or previous nursing or firsthand clinical experience; preferred.You have 5+ years of experience in clinical coding; preferred
• Medicare or Medicare Advantage payment integrity or claims operations experience; preferred
• You are technologically savvy with strong computer skills in Excel and PowerPoint.
• Knowledge of statistical methods used in the evaluation of healthcare claims data and SQL a plus.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Colorado/Washington Pay Range

$81,000 - $89,000 USD

California/New Jersey/New York Pay Range

$81,000 - $99,000 USD

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Clover is reinventing health insurance by working to keep people healthier.

We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover's engineering team is empathetic, caring, and supportive. We are deliberate and self-reflective about the engineering team and culture that we are building, seeking engineers that are not only strong in their own aptitudes but care deeply about helping each other's growth.

As a Senior Security Engineer, you will forge and nurture trusted relationships with internal technology teams (Software Engineering, SRE, DS/ML, Product) and external customers (e.g., payers, accountable care organizations, integrated delivery networks). You will partner closely with the entire technology organization to architect, design, implement, and maintain system security and controls. This role will be an expert who understands the needs of software development, technical system design, and data/information security.

As a Senior Security Engineer, you will:

• Serve as a SME for security related code and technical design reviews.
• Identify and collaborate with eng and SRE to resolve areas of security vulnerability in our software, systems and infrastructure.
• Serve as security point-of-contact for audit/certification programs such as HITRUST, SOC 2, and HIPAA
• Assess and improve systems for compliance with security requirements, policies, guidelines and standards (see above)
• Interface with external customers on CA security reviews and assessments
• Monitor and regularly review our system for intrusions, threats, and anomalies
• Work to improve our general security posture and processes ranging from secure development practices to SecDevOps
• Lead the planning, definition and implementation of new security solutions or related development

You will love this job if:

• You are passionate about transforming healthcare delivery through new technologies and want to make an impact.
• You have a bias toward action and seek to intervene before issues arise.
• You are comfortable navigating ambiguity and working in an evolving environment.
• You are a problem solver and a team player. You love working within teams and helping them work more efficiently.
• You are a strong communicator and able to influence behaviors to help drive desired outcomes.
• You are empathetic and seek to build enduring relationships with our customers and users.
• You are analytical and use data to drive actions and evaluate outcomes.

You should get in touch if:

• You have strong knowledge and experience with software engineering, web services, APIs and cloud environments.
• You have assessed the security of APIs and systems by analyzing authentication, authorization mechanisms, input validation, and potential vulnerabilities.
• You have excellent written and verbal communication skills and are able to craft clear and comprehensive reports and research to present to engineering and other stakeholders.
• You are able to think strategically while also managing work tactically.
• You work autonomously but know when to inform, involve, or escalate topics or decisions.
• You stay up-to-date with latest research on threats, attack vectors, and security trends and are keen to apply them to our environment
• You demonstrate influence and are able to lead/mentor internal teams and customers toward shared goals and objectives.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-REMOTE

Clover is reinventing health insurance by working to keep people healthier.

Our Marketing Team is a group of strategic problem-solvers working to drive growth and deepen engagement among our internal sales agents, brokers, and prospects. Come join us in our mission to expand Clover's footprint to new markets so we can better serve senior communities and fix healthcare for those who need it most.

As a Senior Marketing Associate focused on member communications, you will be responsible for working with operations leadership to plan and executing our member communications strategy. You'll work across multiple teams to ensure the member communications strategy is consistent and well represented. You will be expected to pivot between thinking about the member community’s needs to supporting Clover’s member retention goals to determining the best tactics to retain and educate our membership base.

As a Marketing Associate, Member Communications, you will:

• Support brand and marketing strategies to members, contributing insights and implementing project management tools to ensure efficiencies.
• Serve as a contributor to member communications strategy throughout the year.
• Ensure campaign approaches / content are consistently set across all channels and compliant with CMS Guidelines and Templates.
• Collaborate with marketing team (copy and design team, digital/tech) and peers on campaign development, including target audience definition and creative development.
• Work cross-functionally with operations and key stakeholders from Compliance, Plan Operations, and STARS to support Clover’s overall retention and growth goals.
• Own the internal creative process for the creation and approval of all member communication materials.
• Identify gaps in processes and workflows and implement operational improvements to automate tasks while maintaining compliance with CMS and HIPAA guidelines.
• Build strong partnerships to understand what cross-functional workflows can be streamlined to ensure scalability and continued compliance.
• Partner with external vendors.

You will love this job if:

• You are hyper-organized and detail oriented, with the ability to project manage multiple streams in an organized, timely, and transparent manner.
• You are a curious and ambitious learner with a desire to understand the impact of a strong digital footprint in the healthcare space.
• You are a great communicator and an even stronger proofreader with a collaborative work style and experience working with multiple stakeholders to get things done.
• You are mission-driven and focused. Marketing in healthcare requires patience. You are intrinsically motivated and want to do the right thing by our members and partners.
• You want to make a difference. You thrive when you are driving initiatives forward at a fast pace and welcome challenges that have great impact.
• You are excited by how technology can not only change the healthcare landscape, but also how it can immensely improve the health, happiness, and quality of life of our members.

You should get in touch if:

• You at least 4 years of experience working in member communications and retention strategy and execution of campaigns
• You have Medicare Advantage experience and understand the marketing guidelines, preferred.
• You have experience working with ad agencies and/or marketing vendors.
• You have experience using project management tools such as Wrike, although not required.
• You have pride in the quality of your work and impact on member's lives.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Colorado/Washington Pay Range

$79,200 - $108,900

California/New Jersey/New York Pay Range

$79,200 - $121,000 

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

Clover is reinventing healthcare by working to keep people healthier.

Clover's Data Science team is charged with leveraging our data—our most important asset—to generate value for our members. From understanding how the member experience impacts clinical outcomes to making our home visits more efficient and effective, our team pushes out insights central to executing on our core mission. And our impact is tremendous: you'll be able to point to one of our members and say, “I helped make that person's life better.”

We’re looking for a Senior Data Scientist to help us build a revolutionary new healthcare company.

As a Senior Data Scientist, you will:

• Lead large-scale projects from ideation through delivering enterprise value.
• Have a broad problem-solving toolkit and know how to apply it. When problems call for out-of-the-box solutions, you will apply them effectively. When problems call for boutique solutions, you can evaluate the trade-offs and choose a solution that maximizes velocity.
• Implement broad solutions that are bug-free and well-tested. Where possible, your work reduces complexity rather than adding it.
• Understand the problems faced by the business and deliver results that meaningfully solve some of these problems.
• Proactively engage with stakeholders across all levels of Clover to understand needs.
• Uncover and mitigate risks and assumptions that may prove to be intractable later.
• Serve as a trusted advisor and thought partner and ensure that projects are delivered on time and to spec. Within the team, serve as a mentor and collaborator, improving peers’ ability to deliver.

You will love this job if:

• You want to create impactwith your work by finding insights in the data that unlock value and improve outcomes.
• You have a strong understanding of how to structure analyses and experiments to yield interpretable, actionable results.
• You reason holistically. From project scope to priority to implementation, you'll have an impact on how decisions get made.
• You are comfortable acting autonomously in ambiguous and dynamic environments.
• You are fearless in the face of messy data, and adept at programmatically structuring and cleaning records collected from the real world.
• You strive to automate as much as possible, yet understand the value of explicitly incorporating human decisionsinto the systems you build.
• You have just as much interest in helping other people move faster as you do building your own analyses.

You should get in touch if you:

• Have an advanced degree in a quantitative field, especially dealing with complex data-driven results, or equivalent experience, with a minimum of a Master's degree plus 3+ years of relevant work experience or Ph.D. with 2+ years of relevant experience.
• Have a strong foundation in probability and statistics, and demonstrated facility with machine learning tools, including SQL and python, as well as statistical and machine learning packages.
• Have demonstrated success using data science to deliver clear enterprise value in a business function.
• Are comfortable leading and have successfully led a large-scale project from opportunity identification to business value.
• Are able to improve the work of those around you via direct mentorship, code review, informal conversations, and leadership by example.
• Can clearly articulate how your work accrues to business value and can contextualize that value with respect to top-level business objectives.

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-REMOTE

At Clover Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Clover Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. 

Our UX designers thrive on solving hard problems. We foster a culture of design by inviting cross-functional teams into our process to understand our users' pain points, generate different solutions, and test our ideas. 

Our team delivers products and experiences by combining personal care and modern technology to give people the healthcare they deserve. We work closely to define emerging patterns, interactions, and visual systems from the ground up to solve problems that haven’t been solved yet, such as near real-time collaboration with providers on member care. It’s an opportunity to not only design better healthcare software but to design a whole new way to work.

We are looking for a Senior UX Designer to join our team. Ideally, you have experience shipping multiple products across large initiatives and have a strong grasp of visual and systems design. You are passionate about raising the design bar by thoroughly understanding business goals to challenge the current approach through product strategy and research. You can adeptly balance business goals while creating the best solution for our broad range of users. If you are driven by growing as a leader and doer in design, while making an impact on healthcare, we would love to hear from you.

As a Senior UX Designer, you will:

• Lead by doing and partner with product managers, engineers, and our clinical team to generate diverse solutions to complex problems.
• Set the agenda and drive meetings, co-lead the project team alongside your PM, and collaborate with cross-functional teams across the organization.
• Autonomously and effectively prioritize focus across multiple work streams. 
• Communicate insights, strategic direction and priorities independently.
• Articulate the tradeoffs and positioning within business, technical and customer contexts.
• Consistently deliver insights and solutions that directly contribute to your product area and the company OKRs.
• Contribute to product strategy.
• Invent new ways of thinking that promote innovation.
• Mentor and develop the skills of more early career designers.
• Own specific aspects of team ops work.

You will love this job if:

• You have a genuine passion for what design and technology can do to help people.
• You are autonomous and take pride in leading cross-functional partners toward the best outcome.
• You are a collaborator that can make and communicate design decisions with non-designers. 
• You are an empathetic user advocate that values designing with research and data analysis.
• You are a problem solver that gets excited by big, complicated problems.
• You are an influencer who has strong ideas, but you don’t hold them precious, and iterate them quickly based on feedback and data. 
• You are a systems-thinker that can logically visualize complex systems and user interaction flows.  

You should get in touch if:

• You have roughly 5+ years design experience in a design environment, in-house, or other relevant industry.
• You have experience leading design projects using design-thinking methods to evaluate the problem space and develop novel approaches to solve them with cross-functional partners.
• You have a portfolio that showcases your experience across interaction and visual design.
• You are knowledgeable in user-centered design best practices for web and mobile experiences.
• You have experience working on complex systems and applications.
• Bonus if you have experience creating user-friendly interfaces and experiences for AI-powered products and services.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $149,000 to $238,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

 Clover is reinventing health insurance by working to keep people healthier.

We are seeking a highly skilled and experienced Chief Medical Officer (CMO) to report to our CEO, Medicare Advantage. You will play a critical role in shaping and executing the medical strategy for the health plan, ensuring the delivery of high-quality care, and driving innovation within our Medicare Advantage program.

As a Chief Medical Officer, you will:

Strategic Leadership:

• Provide strategic direction and leadership for the medical aspects of the Medicare Advantage Plan.
• Collaborate with executive leadership to develop and execute a comprehensive medical strategy aligned with organizational goals.

Clinical Quality and Performance:

• Oversee the development and implementation of clinical quality improvement initiatives.
• Monitor and evaluate the performance of medical services to ensure compliance with regulatory standards and quality benchmarks.

Network Development and Management:

• Collaborate with network development teams to establish and maintain a high-performing provider network.
• Work closely with contracted providers to ensure seamless and coordinated care delivery.

Risk Management and Compliance:

• Assess and mitigate medical and clinical risks associated with the Medicare Advantage program.
• Ensure compliance with all relevant regulations, guidelines, and accreditation standards.

Innovation and Program Development:

•  Lead initiatives to enhance and innovate care delivery models within the Medicare Advantage framework.
• Identify opportunities for program expansion and improvement based on emerging healthcare trends and best practices.

Data Analytics and Population Health:

• Utilize data analytics to inform decision-making and drive improvements in population health outcomes.
• Work with analytics teams to develop and implement data-driven strategies for proactive healthcare management.

Collaboration and Communication:

• Foster strong relationships with internal stakeholders, including executive leadership, operations, and finance teams.
• Represent the organization in external forums, fostering collaboration with key partners, regulators, and industry stakeholders.

Clinical Governance:

• Establish and maintain clinical governance structures to ensure effective oversight of medical activities.
• Collaborate with interdisciplinary teams to enhance care coordination and patient outcomes.

You will love this job if:

• You are passionate about advancing clinical outcomes through technology,  home-based care, and care model transformation.
• You love program building across geographies.
• You are outcomes-oriented and driven to achieve results. You are motivated by complex scenarios and enjoy rapidly processing information and distilling it down into actionable goals.
• You have strong analytical andproblem solving skills, along with a high level of attention to detail.
• You are great at prioritizing and executing multiple tasks that adhere to strict deadlines in a fast-paced, changing environment.
• You have excellent written and oral communications skills, including the ability to work collaboratively and build strong relationships across the organization.

You should get in touch if:

• You are a Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) with an active, unrestricted medical license with extensive experience in managed care, Medicare Advantage, or a similar healthcare environment.
• You are board-certified in internal medicine, family medicine, or other primary care specialty.
• You have demonstrated leadership experience (5 years) in a CMO or equivalent role along with a strong understanding of healthcare regulations, quality improvement, and risk management.
• You have a strong execution mindset with the ability to hold others accountable to high performance standards.
• You are technology savvy and have experience communicating cross-functionally with patients and colleagues.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $360,000 to $440,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

The Finance team is responsible for accurately reporting the financial results of Clover Health and overall business activities. The team coordinates and directs all financial transactions in the accounting system as well as supports company wide goals and initiatives relative to the financial needs of all departments. The finance team assures that all transactions adhere to company policies and procedures, generally accepted accounting principles, and relevant authoritative guidance.

We are looking for a Director, Finance and Assistant controller to lead our Financial Reporting and Accounting functions.  The primary responsibility is to ensure our quarterly and annual financial reporting meet both GAAP and Statutory financial reporting requirements. You will partner with our SEC Counsel, Financial Reporting and Analysis, and the Investor Relations teams and will play a leading role interpreting the latest GAAP standards and the application of these standards to support our financial reporting and footnote disclosures. This is a unique opportunity to be part of Clover’s growth and expansion, working closely with our leadership team generating financial reporting that supports the financial controllership and business objectives.  This leader will also manage Tax Compliance and Strategy, Consolidation Accounting, Cost Allocations, Intercompany Pricing, SOX compliance, and strategic accounting analysis.

We are looking for a highly motivated and committed individual to join our Finance team as a Director, Finance and Assistant Controller. In this role you will report to the VP, Finance and Controller and lead a team of supervisors and their direct reports while also supporting investor relations and the CFO.

As a Director, Finance and Assistant Controller, you will:

• Lead the quarterly and annual financial reporting process, including ensuring the appropriate disclosures and reporting practices are implemented at SEC standards.
• Partner with the Financial Planning and Analysis team to provide actionable financial reporting to the management team, board of directors, and investors. Support the external audit of the company’s annual financial statements and quarterly review, including preparation of technical accounting memos and responding to auditor questions and requests.
• Research all significant accounting matters that may arise, including new rule adoption projects. Prepare technical memos and be the internal expert to advise on accounting impacts for the business.
• Support the management of functions within the Finance organization including Tax planning and compliance including Hong Kong.
• Quarterly statutory reporting and required financial CMS filings.
• Develop and manage financial reporting to support C-suite decision making and other various stakeholder requirements; including but not limited to Board of Directors, Department of Insurances, CMS, etc.    
• Develop and maintain Sarbanes Oxley compliant processes.
• Lead Consolidation Accounting, Cost Allocations, and Intercompany Pricing, including the establishment and management of an intercompany pricing committee.
• Manage the accounting team including all monthly financial close processes. 

You will love this job if:

• You have an understanding of and an excitement for technology’s potential to modernize many outdated facets of healthcare.
• You enjoy workingcollaboratively and building strong relationships across the organization.
• You are a motivated self-starter who is comfortable working both independently and as a member of a cross-functional team in an unstructured environment.
• You have strong analytical and problem solvingskills, along with a high level of attention to detail.
• You are great at prioritizing and executing multiple tasks that adhere to strict deadlines in a fast-paced, changing environment.
• You are excited to help build a developing department.

You should get in touch if:

• You have at least 10 years of progressive finance and accounting experience along with at least 3 years of experience directly managing SEC reporting.
• You have experience within the health insurance industry.
• You have worked in corporate Financial Reporting and have partnered with Investor Relations, SEC Reporting, Accounting, and senior leadership teams. 
• You have advanced  Excel skills and have a working knowledge of other Microsoft Office tools (Word, PowerPoint) and the Google suite of products.
• You are comfortable communicating and reporting to executive leadership. 
• You are a licensed Certified Public Accountant (CPA).
• You have a Master’s degree in Accounting preferred.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.We are an E-Verify company.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Colorado/Washington Pay Range

$171,200 - $217,800 USD

California/New Jersey/New York Pay Range

$171,200 - $262,000

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.