Company Summary
We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco, Bugcrowd is supported by Rally Ventures, Costanoa Ventures, Blackbird Ventures, Triangle Peak Partners, and others.

Job Summary
As the Project Manager (PMO), your primary responsibilities are to facilitate activities required to manage multiple cross company projects. This includes coordinating with departments at multiple levels across multiple areas of responsibility to ensure successful execution, tracking and reporting.

Essential Duties and Responsibilities

• Create framework for defining projects, objectives and timeline
• Manage project planning efforts and documentation
• Lead project meetings and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Collaborate with team members, executive leadership, clients, and other key stakeholders for efficient and successful project execution
• Coordinate with cross functional teams related to scoping, work break-down, time estimates, project risks.
• Measure project performance to identify areas for improvement
• Track deliverables and ensure project milestones are completed as planned to meet business goals and objectives.
• Brief leadership on project status when requested
• Coordinate with teams to resolve project blockers and ensure success
• Maintain knowledge of issues and proposed resolutions

Experience:

• 5+ years of experience in project management and managing complicated projects like FedRamp, product launches and internal cross company changes.
• Exceptional program management skills and organizational skills
• Ability to quickly change priorities and handle simultaneous tasks.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Education and Certifications

• Bachelor degree in related field
• PMI PMP or related certifications preferred.

Pay Range Disclosure: The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. 

A reasonable estimate of the current range for the position Project Manager a base is: $129,500 to $150,000.

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Culture:
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.

We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco, Bugcrowd is supported by Rally Ventures, Costanoa Ventures, Blackbird Ventures, Triangle Peak Partners, and others.

Bugcrowd is looking for a creative, enterprising, and intrinsically motivated individual to join our growing Implementation team. As an Implementation Engineer, you’ll be part of a small but impactful team of individuals directly responsible for launching each and every program on the Bugcrowd platform; of which, there are a good many - and growing daily!

The Implementation Engineer role acts as the customer-facing, onboarding arm of the Customer Success team. The ideal candidate is a quick learner of complex concepts, a consummate professional, and an effective communicator with proven excellence in building cross-functional relationships. Furthermore, it is heavily preferred if they have a strong understanding of common security issues and concepts such as the OWASP Top Ten, common pentesting/vulnerability assessment tools, general web/tech acumen, and a passion for delivering results. Acting as both Sherpa and Customer Advocate, the Implementation Engineer role is integral in creating and articulating a clear path to success for clients, as well as providing technical guidance across a wide variety of situations.

**Please note this candidate will support both EMEA & APAC clients, and will need to be located in one of those regions

Primary Role Responsibilities:

• Work effectively and independently to consult clients - articulating a clear path to success for clients, as well as providing technical guidance across a wide variety of situations including technical guidance for in-house Technical Customer Success Managers, as needed. In doing this, it will be necessary to:
  • Lead the customer onboarding experience, training, and recommendations of best practices for setting up and running a quality bug bounty program.
  • Act as a standalone technical resource for providing program setup recommendations, as well as being able to review and speak to the content and quality of submitted vulnerabilities.
  • Understand client requirements and expectations, and then be able to implement an actionable strategy for delivering a successful program that meets or exceeds the client’s standards/expectations.
• Manage client feedback by providing invaluable input, feedback, and guidance to the Product team. 
• Act decisively, independently, and confidently across a wide variety and range of circumstances and situations. This role includes a large amount of autonomy in day-to-day operations and comes with a high degree of implicit trust to be able to execute with minimal supervision. To this end, it’s critical that the right candidate also is able to demonstrate complete and total ownership of any/all responsibilities related to the role. 
• Provide detailed documentation for all client interactions while also exhibiting exemplary written and verbal communication skills in both internally and externally facing capacities.

Desired Skills & Experience:

• Familiarity in using command-line tools and utilities (Bash, SSH, grep, etc), Burp Suite, and nmap.
• Understanding of how common security testing tools are utilized and to what purposes (examples include Burp, nmap, kali, metasploit, gobuster, etc).
• Ability to exploit common security vulnerabilities - at a minimum, the OWASP top ten, but ideally beyond.
• Have a rough frame of reference for how a researcher (or security professional) would typically go through attacking a given target, meaning that you’re aware of common attack vectors and methodologies in testing.
• Able to create a mental (or written) model of a target’s attack surface and understand what types of attacks would be commonly leveraged against targets of a particular genre.
• Able to work in a cross-departmental capacity that can serve as a clear source of guidance for a wide range of security and bug bounty-related questions.
•  Experience creating documentation and policies to support the role (blogs, collateral, etc)
• Able to independently find solutions to both technical and non-technical problems with no apparent answer (aggressive googling, stack overflow, etc).
• At least vaguely familiar with at least one scripting language (Python, Ruby, Bash, etc) to a degree of proficiency that simple tools can be made to help automate tasks, workflow, etc.

Culture:

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point..

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.

Background Checks:

Apply at: https://www.bugcrowd.com/about/careers/

Bugcrowd is the world’s #1 crowdsourced security company. Our award-winning platform combines actionable, contextual intelligence with the skill and experience of the world’s most elite hackers to help leading organizations solve security challenges, protect customers, and make the digitally connected world a safer place.

As the Manager for the Account Management Team, you will lead a team of Account Managers  to manage renewals, uplifts and achieve existing customer success goals. You will hire, coach, and retain top talent. You’ll implement effective and repeatable customer success & account management processes to successfully scale our business. You will manage forecasting, account assignment and quota achievement for the team. You’ll work closely with your team to strategize about account penetration, and tactics to prevent churn. Executive bridging on key accounts will be important so it’s important to be able to effectively articulate the vision of Bugcrowd to our customers.

Even more important than your tactical day to day responsibilities is contributing to our culture. Helping serve others around you both internally and externally is critical to enable us to continue to scale at a rapid pace. Communicating authentically with your peers and leadership to help identify blind spots and present solutions to help us continue to improve the business. Leading by example by simultaneously living our values, hitting your targets, and having a growth mindset will set you up for success both personally and professionally.

Responsibilities:

• Lead a team of Account Managers  to manage renewals, uplifts and achieve existing customer success goals. 
• Hire, coach, and retain top talent. 
• Implement effective and repeatable customer success & account management processes to successfully scale our business. 
• Manage forecasting, account assignment and quota achievement for the team. 
• Strategize about account penetration, and tactics to prevent churn. 
• Contribute to our culture.
• Helping serve others around you both internally and externally is critical to enable us to continue to scale at a rapid pace. 
• Communicate authentically with your peers and leadership to help identify blind spots and present solutions to help us continue to improve the business.
•  Leading by example by simultaneously living our values, hitting your targets, and having a growth mindset will set you up for success both personally and professionally.

Qualifications:

• 5+ years of experience in a quota carrying sales role with a track record of success and promotions
• 5+ years in Software/SaaS businesses preferably selling complex cybersecurity solutions
• 2+ years managing a growing a team of top performing contributors

Requirements:

• Proven track record of leading a team of sales reps to exceed goals
• Strong people management, coaching, development and development experience
• Strong prioritization, territory planning, and team-selling experience
• Takes an active interest in increasing customer satisfaction and deepening customer relationships

Pay Range Disclosure: 

The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. 

At Bugcrowd, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range base range for Manager, Account Manager is: $120,000 - $159,900. 

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

Culture:

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.

Disclaimer:

Apply at:https://www.bugcrowd.com/about/careers/

Company Summary

Bugcrowd is the world’s #1 crowdsourced security company. Our award-winning platform combines actionable, contextual intelligence with the skill and experience of the world’s most elite hackers to help leading organizations solve security challenges, protect customers, and make the digitally connected world a safer place.

Job Summary 

The Security Engineer’s role is to aid the security efforts of Bugcrowd, while proactively making changes to further improve our security posture. 

To achieve this goal, we require a motivated team member who is willing to push their own boundaries and step out of their comfort zone.You will be challenged on a regular basis, especially because you are the last line of defense for one of the largest crowdsourced security platforms! The Security Engineer will provide mentoring to multiple junior security engineers and will work closely with other team members on a daily basis. 

Essential Duties and Responsibilities

Aiding within the Incident Response process

Threat hunting

Developing patches and security controls within a Ruby on Rails application, Golang application, and Kotlin application

Communicating across multiple teams converting technical knowledge into palatable words for multiple audiences. 

Significant familiarity with AWS and network security controls

Identifying vulnerability root causes

Performing basic risk assessments and triaging

Educating developers on security best practices

Architecting solutions with developers to remediate any security concerns

Performing basic red team assessments (including but not limited to phishing, vishing, spoofing technologies, etc.)

Testing new features within the platform and services

Automating security tasks to increase workflow efficiency

Mentoring other team members

Education

The Security Engineer will have 3 - 5+ years of experience in a similar role or its equivalent.

Knowledge, Skills, and Abilities

 Experience with writing IR plans and operating within an IR practice (experience responding to incidents)

Working knowledge of Threat Intelligence and how it can be used to proactively create security controls (automation)

Familiarity with Pentesting techniques and OWASP Top 10

Ability to understand a vulnerability and work with developers to patch it

Scripting knowledge in at least one of: Bash, Python, JavaScript, Ruby

Self motivated and organized - must be able to operate from a calendar and be punctual

Cloud security experience or holds cloud certifications (AWS strongly preferred)

Experience with Identity and Access Management (IAM) controls

Ability to work autonomously within a global company, and critically think without intervention

Familiarity with git

Familiarity with a ticketing system / issue tracking system is a must (e.g: Jira)

Pay Range Disclosure:The base pay range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to Qualifications, Geographical Location, Education/certifications, Experience, Skill Sets, Training, and other business and organizational needs. 

A reasonable estimate of the current range for the position of Security Engineer base is: $87,000- $106,000

This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Culture

At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.

We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.

Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Equal Employment Opportunity:

Bugcrowd is EOE, Disability/Age Employer. 

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Apply at: https://www.bugcrowd.com/about/careers/