About the job:

We're looking for an energetic and experienced Senior Technical Program Managerto join our Data Platform Engineering team. Our team is responsible for enabling H&H business (Product, Analytics, Operations, Finance, Data Science, Machine Learning, Customer Experience, Engineering) by providing a platform with a rich set of data and tools to leverage. 

As a senior TPM within the Data Platform team, you’ll work closely with our Product and Engineering teams to understand their roadmaps, architecture, and data. You’ll also work with our consumers of the data platform to better understand their data needs. You’ll take your passion for working with people and leveraging your technical skills to move quickly, efficiently, and decisively to connect the dots and help our team deliver.

You Will:

• Build strong cross-functional relationships to understand our product data and the needs/uses of data
• Create requirements and technical specifications
• Track and manage project risks, dependencies, status, and deliverable timelines
• Help drive Data Platform strategies
• Work with stakeholders to understand requirements and negotiate solutions and timelines
• Communicate and make sure the right people have the correct information in time
• Work within our Data Platform Engineering team to help build out ticketed work and provide details to translate requirements and benefits to that work
• Ensure the highest business value is being delivered to our stakeholders
• Establish mechanisms to optimize team effectiveness
• Lead prioritization meetings and status meetings with stakeholders at a regular cadence
• Collaborate with other technical program managers to highlight dependencies with different domains
• You will have a bias for action, a sense of urgency, and attention to detail that makes you someone your team can instinctively trust and rally behind
• Drive continuous process improvements and best practices to create a robust, predictable, priority-driven culture
• Collaborate with legal to ensure data privacy and compliance are followed and implemented
• Organize and facilitate daily stand-up, sprint planning, sprint retrospectives, and backlog grooming sessions

You Have:

• Minimum of 8+ years experience as a data-oriented Technical Program Manager, Technical Product Manager, or Lead capacity
• Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
• Experience working with Data Platform Engineering teams to ship scalable data products and technical roadmaps
• Previous experience building data platforms on the cloud using Databricks or Snowflake
• Proficiency in Jira or other project management tools
• Knowledge of modern data stacks like Airflow, Databricks, Google BigQuery, dbt, Fivetran
• Ability to understand different data domains and technical requirements
• Experience collaborating with different stakeholders such as Analytics, ML, Finance, Product, Marketing, Operations, and Customer Experience teams
• Solid understanding of data pipelines
• Knowledge of SQL to independently investigate and test datasets, perform data validation, sketch solutions, and create basic proofs of concept
• Experience working with management to define and measure KPIs and other operating metrics
• Extensive experience working on Data Security and Data Governance initiatives
• A Foundational understanding of Amazon Web Services (AWS) or Google Cloud Platform (GCP)
• Understanding of SDLC and Agile frameworks
• Strong project management skills with attention to detail and experience in managing multiple projects and meeting ongoing and overlapping deadlines 
• Bias towards over-communication
• Team player, collaborative, and positive attitude
• Strong leadership and communication skills
• Excellent writing, oral, and presentation skills
• Ability to influence without authority
• Passion for operational excellence, attention to detail, and a demonstrated ability to deliver results in a fast-paced, high-growth environmen

Nice To Have:

• Experience working in healthcare 
• Previous working experience at startups
• A basic understanding of data streaming technologies (eg, Kafka, RabbitMQ), Git, Atlan, and Terraform is a big plus 
• Working experience with BI tools like Tableau and Looker

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

How will this role have an impact?

This is a position in Quality Engineering responsible for implementing and driving the test strategy on a data engineering team. You will regularly work with your team and management to plan and execute effective and efficient automation and performance testing solutions to accomplish timely delivery of high-quality software products.

What will you do?

• Drive quality in a scrum team at every level of the SDLC. Championing and influencing use of core shift-left testing practices, as well as implementing behavior driven development (BDD) and test driven development (TDD)  where appropriate. 
• Design, write, and maintain automated testing for data engineering pipelines and microservices, including system, integration, and end-to-end testing strategies.
• Responsible for testing Aggregation processes, Data identification (cohort, care gaps, etc), Data ingestion and curation
• Document and perform manual testing of assigned products when necessary
• Document and report bugs or issues found for automated or manual testing
• Drive release planning and assist in troubleshooting during rollbacks or failures.
• Implement and champion a metrics driven approach to continuous improvement of software quality.
• Provide reporting and recommend improvements such as in-code coverage and defect density
• Lead efforts to research and document the root cause for output issues and identify which areas are not in sync
• Drive improvement to processes and technologies related with Quality Engineering
• Build and maintain positive relationships with customers and internal staff and other stakeholders
• Manage tasks for self and teammates to meet the assigned project dates
• Mentor more junior team members with their career and skills development.

We are looking for someone with:

• BS in Computer Science, Information Technology, Data Science, and/or 3+ years equivalent experience required
• 5+ years experience with deep requirements analysis; ability to rapidly understand a business domain, a system and its dependencies, and ask questions that drive depth and breadth of quality.
• 5-7 years of experience in quality engineering and testing work; specific experience in testing data engineering applications, pipelines, and microservices
• 2-3 years of experience and Understanding of continuous integration and continuous deployment (CI/CD) practices
• Strong SQL experience is a must
• Experience with at least one language (Java, C#, Python), understanding and coding YAML files
• Experience with Snowflake, DBT, Databricks and Azure Datafactory
• Experience with orchestration tools such as Airflow. We use Dagster (python based tool) in our data pipelines.
• Experience with Messaging tools such as Kafka, RabbitMQ etc
• 2-3 years of experience developing API testing frameworks using tools such as SoapUI, REST-Assured, Postman, Jmeter, preferred C# based test automation framework
• Strong attention to detail and problem-solving skills
• Strong written and verbal communication skills
• Professional demeanor, dependable, and able to maintain confidential information
• Flexible and able to successfully accept change and lead the charge
• Able to successfully interact with all levels of an organization while building rapport and trust

The base salary hiring range for this position is $92,300 to $160,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners. 

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Where You Come In:

• Help to design and implement the architecture of a large-scale crawling system
• Design, implement, and maintain various components of our data acquisition infrastructure (building new crawlers, maintain existing crawlers, data cleaners & loaders)
• Work on developing tools to facilitate the scraping at scale, monitor the health of crawlers and ensure data quality of the scraped items. 
• Collaborate with our product and business teams to understand / anticipate requirements to strive for greater functionality and impact in our data gathering systems 

What you’ll be bringing to the team:

• 3+ Years experience with Python for data wrangling and cleaning
• 2+ Years experience with data crawling & scraping at scale (100+ spiders at least)
• Productionized experience with Scrapy is mandatory. Distributed crawling and advanced scrapy experience are a plus.
• Familiarity with scraping libraries and monitoring tools highly recommended (BeautifulSoup, Xpaths, Selenium, Puppeteer, Splash)
• Familiarity with data pipelining to integrate scraped items into existing data pipelines.
• Experience extracting data from multiple disparate sources including HTML, XML, REST, GraphQL, PDF, and spreadsheets.
• Experience running, monitoring and maintaining a large set of broad crawlers (100+ spiders) 
• Sound Knowledge in bypassing Bot Detection Techniques
• Experience using techniques to protect web scrapers against site ban, IP leak, browser crash, CAPTCHA and proxy failure.
• Experience with cloud environments like GCP, AWS, as well as containerization tools like Docker and orchestration such as kubernetes or others.
• Ability to maintain all aspects of a scraping pipeline end to end (building and maintaining spiers, avoiding bot prevention techniques, data cleaning and pipelining, monitoring spider health and performance).
• OOP, SQL and Django ORM basics

Even better if you have, but not necessary:

• Experience with microservices architecture would be a plus.
• Familiarity with message brokers such as Kafka, RabbitMQ, etc
• Experience with DevOps
• Expertise in data warehouse maintenance, specifically with Google BigQuery (ETLs, data sourcing, modeling, cleansing, documentation, and maintenance)
• Familiarity with job scheduling & orchestration frameworks - e.g. Jenkins, Dagster, Prefect

How will this role have an impact?

A Software Engineer - Datadevelops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

• Deliver clean and functional code in accordance with business requirements.
• Consume data from any source, such as flat files, streaming systems, or RESTful APIs  
• Develop a high level understanding of data ecosystems and its impacts on adjacent systems.
• Interface with Electronic Health Records
• Engineer scalable, reliable, and performant systems to manage data
• Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
• Build quality systems while expanding offerings to dependent teams
• Implement observability in the form of metrics, logging, and monitoring
• Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

• Bachelors in Computer Science or equivalent
• Proven ability to complete projects in a timely manner while clearly measuring progress
• Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming)
• Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
• Experience writing and maintaining frontend client applications, Angular preferred
• Experience with revision control (Git)
• High level understanding of cloud-based systems (Azure / AWS / GCP).
• High level understanding of big data design (data lake, data mesh, data warehouse) and data normalization patterns
• High level understanding of Queuing technologies (Kafka / SNS / RabbitMQ etc)
• High level understanding of Metrics, Logging, Monitoring and Alerting tools
• Strong communication skills

The base salary hiring range for this position is $56,300 to $81,100. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

A Software Engineer - Datadevelops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

• Communicate with business leaders to help translate requirements into functional specification
• Develop broad understanding of business logic and functionality of current systems
• Analyze and manipulate data by writing and running SQL queries
• Analyze logs to identify and prevent potential issues from occurring
• Deliver clean and functional code in accordance with business requirements
• Consume data from any source, such a flat files, streaming systems, or RESTful APIs    
• Interface with Electronic Health Records
• Engineer scalable, reliable, and performant systems to manage data
• Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
• Build quality systems while expanding offerings to dependent teams
• Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

• Bachelors in Computer Science or equivalent
• Proven ability to complete projects in a timely manner while clearly measuring progress
• Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming) 
• Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
• Experience writing and maintaining frontend client applications, Angular preferred
• Strong experience with revision control (Git)
• Experience with cloud-based systems (Azure / AWS / GCP).
• High level understanding of big data design (data lake, data mesh, data warehouse) and data normalization patterns
• Demonstrated experience with Queuing technologies (Kafka / SNS / RabbitMQ etc
• Demonstrated experience with Metrics, Logging, Monitoring and Alerting tools
• Strong communication skills
• Strong experience with use of RESTful APIs
• High level understanding of HL7 V2.x / FHIR based interface messages.
• High level understanding of system deployment tasks and technologies. (CI/CD Pipeline, K8s, Terraform)

The base salary hiring range for this position is $72,100 to $125,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

A Software Engineer - Datadevelops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

• Communicate with business leaders to help translate requirements into functional specification
• Develop broad understanding of business logic and functionality of current systems
• Analyze and manipulate data by writing and running SQL queries
• Analyze logs to identify and prevent potential issues from occurring
• Deliver clean and functional code in accordance with business requirements
• Consume data from any source, such a flat files, streaming systems, or RESTful APIs    
• Interface with Electronic Health Records
• Engineer scalable, reliable, and performant systems to manage data
• Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
• Build quality systems while expanding offerings to dependent teams
• Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

• Bachelors in Computer Science or equivalent
• Proven ability to complete projects in a timely manner while clearly measuring progress
• Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming) 
• Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
• Experience writing and maintaining frontend client applications, Angular preferred
• Strong experience with revision control (Git)
• Experience with cloud-based systems (Azure / AWS / GCP).
• High level understanding of big data design (data lake, data mesh, data warehouse) and data normalization patterns
• Demonstrated experience with Queuing technologies (Kafka / SNS / RabbitMQ etc
• Demonstrated experience with Metrics, Logging, Monitoring and Alerting tools
• Strong communication skills
• Strong experience with use of RESTful APIs
• High level understanding of HL7 V2.x / FHIR based interface messages.
• High level understanding of system deployment tasks and technologies. (CI/CD Pipeline, K8s, Terraform)

The base salary hiring range for this position is $92,300 to $160,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

About the Role

We are looking for a Software Engineer II with experience in iOS and Android for our Mobile Platform team — in our San Francisco office or remotely. Our team owns the shared iOS component library, our build and deployment processes, other third-party SDK integrations, and our Android app. The work we do serves our clients by prioritizing accessibility, app performance, and a consistent user experience. We multiply the efforts of other iOS teams by maintaining a strong platform for other engineers, and continuously improving the developer experience in our app so that feature engineers can do better work, faster.

You will deliver solutions—not just features—by developing an understanding of how Stitch Fix works. We trust you to focus your time and efforts where they are needed most. Your commitment to applying technology to business challenges in clean & innovative ways will make you a trusted advisor to your partners and their teams. You will own projects and influence our direction.

You won’t do this alone. Your team will collaborate with business partners to define product requirements, plans, and deliverables. You will work with team members to take advantage of learning and growth opportunities in tech and product through real day-to-day work. You will impact the business in tangible, visible ways, and always have a seat at the table.

As part of our engineering team, you will work with product and technical stakeholders and other native mobile engineering team members to design, break down, implement and ship user-facing features for native mobile applications. You will help with technical decision making on the Mobile team, learning about the architecture of how we build major new mobile efforts at Stitch Fix as we broaden the impact of mobile across Stitch Fix. You will provide feedback to other engineers on their implementations and receive feedback on your own. You will drive business and client impact by focusing on short term goals and strategic milestones for the future. You will work with other engineers to grow their skills alongside your own, and collaborate with close stakeholders from other disciplines such as Product and Design. 

We cannot succeed without creative engineers. Your cross-functional team will propose and build solutions to move the state of the art of Stitch Fix mobile technology forward.

Our Tech Stack Includes... 

• Reactive Patterns
• Swift (latest)
• GraphQL
• Combine
• SwiftUI and UIKit
• Quick & Nimble
• Kotlin

Even if you already have experience with these tools, you'll have the chance to get even better with them. And if you don't already use these tools, we will help you learn and become effective with them.

You’re excited about this opportunity because...

• We work collaboratively as a distributed team—we are a primarily remote team and we use GitHub, Slack, and video conferencing extensively to collaborate.
• You will have the opportunity to participate in creating prototypes and exploring alternative designs—we value pull requests, one-pagers, and screencasts to develop rapid prototypes that demonstrate new features.
• Our workflow depends on testing and CI—we take testing and test automation seriously in order to build software we can rely on, and use CircleCI to bring it all together.
• We have a distributed, service-oriented architecture—we’re using tools like GraphQL, RabbitMQ, Kafka, ElasticSearch, and headless HTTP services to scale our team and software.

We use these tools and techniques to help us get the job done and we’re excited to share our expertise with new members of the team. You will have the opportunity to help us continue to adopt effective practices and technologies and explore their full potential.

We are excited about you because... 

• Have roughly 2 years of professional programming experience (and maybe more)
• Have worked in native iOS and Android apps, using Swift and Kotlin
• Are bright, kind, and motivated by challenge.

• Have excellent analytical skills as well as communication skills: both verbal and written. 

• Love to learn, and love helping your team members learn and grow.
• Take initiative and operate with accountability.
• Are motivated by solving problems and finding creative solutions that solve problems for our clients and other engineers on the team.
• Build high-quality solutions and are pragmatic about weighing project scope and value.
• Are flexible, dedicated to your craft, and curious.
• Have experience working remotely alongside a distributed software engineering team.
• Mighthave experience with MVVM app architecture.

• Mighthave experience with both UIKit and SwiftUI.
• Mighthave prior experience on a platform team, or doing mobile platform work.

You'll love working at Stitch Fix because we...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. 

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Team:

You’ll join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools, practices, and processes. We are an incredibly supportive team. We swarm when problems arise and give great feedback to help each other grow. Working on our close-knit, cross-functional teams is a great chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between.

We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, maintaining production reliability, paying down technical debt, hiring fantastic teammates; and we love to share these passions with each other.

You Will:

• Develop expertise in the integrations platform through feature development and documentation in the Invocan way
• Have the opportunity to grow as an engineer and mentor in a highly collaborative and inclusive environment
• Level up those around you to help them grow while reinforcing your own knowledge
• Have end-to-end responsibility for complex projects that require the work of multiple people to complete
• Diagnose the root cause of problems for any service area owned by the team
• Be part of a self-sufficient team with a dedicated Product Manager and QA Engineer
• Proactively communicate on production issues, write actionable tickets without prompting, and quickly fix or delegate them
• Be able to help guide a team around impediments to progress

You Have:

• Experience with Ruby On Rails/Sinatra or Python/Flask
• Experience in working in a large, rapidly changing, and evolving codebase 
• Passion about good documentation and love to research problems
• Experience in queueing/streaming technologies such as Kafka, Kinesis, RabbitMQ or any equivalent
• Familiarity with CICD pipelines (Github actions, Jenkins, bamboo or the equivalent)
• Experience with database fundamentals and design
• Familiarity with monitoring tools like Grafana or equivalent
• Clear and effective communicator

Salary, Benefits and Perks:

Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our offerings:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy, starting at 20 days off, for all full-time employees. We also offer 15 paid holidays, 10 days compassionate leave, 3 days volunteer time and more.
• Healthcare -Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program-Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkLifeMatters program.
• Paid Family Leave-Invoca offers up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members
• Paid Medical Leave - Invoca offers up to twelve weeks 100% paid leave for childbirth and medical need
• Sabbatical-We thank our long-term team members with an additional week of PTO along with a bonus after 7 years of service.
• Wellness Subsidy - In further support of your well-being,Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
• Position Base Range -$104,000.00 - $124,000.00/year, plus bonus potential

Recently, we’ve noticed a rise in phishing attempts targeting individuals who are applying to our job postings. These fraudulent emails, posing as official communications from Invoca aim to deceive individuals into sharing sensitive information. These attacks have attempted to use our name and logo, and have tried to impersonate individuals from our HR team by claiming to represent Invoca. 

We will never ask you to send financial information or other sensitive information via email. 

About Invoca

Commitment to our customers, collaboration, and continuous improvement in a positive environment are more than words written on a wall at Invoca, it’s our way of life. We take pride in an inclusive and egoless culture that helps us drive innovation and build value for both our customers and our people. And of course, there’s the competitive pay, great perks, and getting to work on an industry-leading product. If this sounds unlike most tech jobs you’ve had, you’re right. Come join us. We’re building something special.

We have proudly been recognized by INC Magazine with the Best Workplaces award two years in a row! Read more about this achievement and what makes us special here: https://www.invoca.com/press/invoca-recognized-as-an-inc-magazine-best-workplace-for-the-second-consecutive-year/

About the Engineering Team

You’ll join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools, practices, and processes. We are an incredibly supportive team. We swarm when problems arise and give great feedback to help each other grow. Working on our close-knit, cross-functional teams is a great chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between.

We are passionate about many things: continuous improvement, working at a brisk but sustainable pace, writing resilient code, maintaining production reliability, paying down technical debt, hiring fantastic teammates; and we love to share these passions with each other.

Learn more about the Invoca development team on our blog atblogand check out our open source projects atopen source projects.

You Will:

• Develop expertise in the integrations platform through feature development and documentation in the Invocan way
• Have the opportunity to grow as an engineer and mentor in a highly collaborative and inclusive environment
• Level up those around you to help them grow while reinforcing your own knowledge
• Have end-to-end responsibility for complex projects that require the work of multiple people to complete
• Diagnose the root cause of problems for any service area owned by the team
• Be part of a self-sufficient team with a dedicated Product Manager and QA Engineer
• Proactively communicate on production issues, write actionable tickets without prompting, and quickly fix or delegate them
• Be able to help guide a team around impediments to progress

You Have:

• Experience with Ruby On Rails/Sinatra or Python/Flask
• Experience in working in a large, rapidly changing, and evolving codebase
• Passion about good documentation and love to research problems
• Experience in queueing/streaming technologies such as Kafka, Kinesis, RabbitMQ or any equivalent
• Familiarity with CICD pipelines (Github actions, Jenkins, bamboo or the equivalent)
• Experience with database fundamentals and design
• Familiarity with monitoring tools like Grafana or equivalent
• Clear and effective communicato

About Diversity and Inclusion

“Our company is committed to creating a culture that is not only grounded in continuous learning, teamwork, and customer success, but is fair, equitable, and welcoming for everyone.” Gregg Johnson CEO

And to us, diversity and inclusion means even more than treating current employees well and making them feel welcome. It also means proactively hiring people who bring different insights because of their unique demographics, ways of thinking, and prior experiences.

We intend to continue hiring great people and protecting our culture so everyone can be themselves and speak their minds. That way Invoca will always be a place filled with laughter, energy, hard work, thoughtfulness and respect.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Salary, Benefits and Perks:

Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our offerings:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy, starting at 20 days off, for all full-time employees. We also offer 15 paid holidays, 10 days compassionate leave, 3 days volunteer time and more.
• Healthcare -Invoca offers a health care program that includes medical, dental and vision coverage. There are multiple plan options to choose from so you can make the best choice for yourself, partner and family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program-Invoca offers well-being support on issues ranging from personal matters to everyday life topics through the WorkLifeMatters program.
• Paid Family Leave-Invoca offers up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members
• Paid Medical Leave - Invoca offers up to twelve weeks 100% paid leave for childbirth and medical need
• Sabbatical-We thank our long-term team members with an additional week of PTO along with a bonus after 7 years of service.
• Wellness Subsidy - In further support of your well-being,Invoca provides a wellness subsidy that can be applied to a gym membership, fitness classes and more.
• Position Base Range -$121,000.00 - $175,500.00/year, plus bonus potential

About you

We are looking for a senior sw Engineer with Mobile Telecoms experience with a passion for the industry and its opportunities, particularly in the IoT market. You are familiar with 3GPP specifications and you are an excellent problem solver with a strong bias for collaboration and rapid, iterative development.

The opportunity 

The opportunity is within the Core Wireless team which is responsible for the design, development, deployment and maintenance of all mobile network infrastructure elements and associated backend and front end applications.

The Role:

• Design, build and maintain APIs, services, and systems across Telnyx’s Wireless stack
• Debug production issues across services and multiple levels of the stack.
• Work with engineers across the company to build new features.
• Improve engineering standards, tooling, and processes.
• Troubleshooting connectivity issues across roaming partners globally.
• Have multiple years of diverse professional software development experience with more than one programming language or platform. E.g. Go, Erlang, Elixir etc.
• Passion for robustness and correctness. Practical skills in automated testing.
• Understanding of relational databases, SQL.
• Knowledge of mobile wireless systems and protocols

Who we’re looking for:

• Innate curiosity.
• Strong sense of ownership.
• Willingness to learn and apply new knowledge to solve problems.
• Experience with IoT platforms and mobile network systems and protocols.
• Experience in the design and implementation of commercial IoT/M2M solutions
• Experience with multi-vendor IPX connectivity

Bonus points for

• Familiarity with message queues like RabbitMQ and Kafka.
• Familiarity with PostgreSQL
• Familiarity with more exotic databases/key-value stores such as ETS.
• Familiarity with Docker, Kubernetes, Consul, Jenkins, Prometheus.
• Basics of web front-end.

LI-REMOTE

LI-KG1

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center's become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organization.

You Will

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Design complex high performance backend services using NodeJS
• Development of technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations
• Work with Bots & Automation team in building next generation bot runtime platform

You Have

• Strong programming skills in NodeJS/Typescript with good knowledge of Websockets and data streaming services
• Experience with Java
• Experience integrating with third-party APIs
• Experience debugging/testing distributed microservice applications 
• Knowledgeable of technologies such as SocketIO, Kafka, Redis, RabbitMQ
• Experience building RESTful microservices
• Familiar with basic DevOps tasks for deploying applications in dev/test environments
• Experience with Git, Jenkins, and other Development tools
• Experience in Kubernetes a plus

What You Need For Success

• Bachelor's degree in Computer Science or a related field
• 4+ years of experience building successful production software systems

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.