Our Mission: 

To actively connect people to their next great opportunity. 

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

At ZipRecruiter, where a universe of data, brimming with over a billion archived job postings, tens of millions of dynamic job seekers, and countless impression and click events, there’s plenty of opportunities for innovation. Here, your experience will be put to work crafting new, data-driven features that impact the lives of millions, connecting them to their dream jobs.

We're tackling exciting challenges: imagine developing a system that can predict salaries for new job postings, using a training set of job postings and known salaries. But the fun doesn't stop at model-building. Our work involves an immersive dive into data - gathering, cleaning, analyzing, and extracting meaningful insights.

Key Focuses:

• Design, develop, and maintain machine learning models and algorithms to solve complex business problems
• Identify patterns, trends, and anomalies in the data, and visualize insights using appropriate tools
• Perform data cleaning, preprocessing, and feature engineering to prepare datasets for model development
• Assess the performance of machine learning models using appropriate metrics, validation techniques, and testing datasets
• Optimize models by fine-tuning hyperparameters, feature selection, or employing regularization techniques to improve accuracy, performance, and scalability

Minimum Qualifications:

• 1+ year of professional software development experience with a focus in machine learning
• Expertise in machine learning algorithms, techniques, and best practices
• Comprehensive computer science fundamentals in coding, object-oriented programming, data structures, and algorithms

Preferred Qualifications:

• 3+ year of professional software development experience with a focus in machine learning
• BS/MS/PhD in Mathematics, Computer Science, Physics, related technical field or equivalent practical experience
• Strong knowledge of machine learning algorithms (e.g., linear regression, SVM, decision trees, neural networks, clustering, etc.) and best practices
• Experience with machine learning algorithms and frameworks, such as TensorFlow, PyTorch, or scikit-learn
• Knowledge of deep learning architectures and techniques, such as Convolutional Neural Networks (CNNs), Recurrent Neural Networks (RNNs), Long Short-Term Memory (LSTM), and Generative Adversarial Networks (GANs)
• Familiarity with NLP techniques and tools, such as tokenization, stemming, lemmatization, sentiment analysis, and named entity recognition, and libraries like NLTK, SpaCy, or BERT

As part of our team you’ll enjoy:

• Competitive compensation
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan 

#LI-Remote

The US base salary range for this full-time position is $105,000-$145,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

Our Mission: 

To actively connect people to their next great opportunity. 

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

With data such as a billion+ historical job postings, tens of millions of active job seekers interacting with our system, and hundreds of billions of impression and click events, there are incredible opportunities to use your skills to build new data-driven features. Working at ZipRecruiter, you will be helping literally millions of people find their dream job. We’re working on problems like: given a training set of job postings, and known salaries, build a system that predicts salary for novel jobs.Of course, you know that while building models is fun, it's also just one step in the process; gathering training data, cleansing it, digging into it, extracting features from it, etc, is a huge part of the job

Key Focuses:

• Design, develop, and maintain advanced machine learning models and algorithms to solve complex business problems
• Lead complex machine learning projects that solve business challenges and add value to the broader ZipRecruiter Business
• Design the overall architecture and infrastructure for machine learning systems, ensuring scalability, efficiency, and robustness
• Push the boundaries of what's possible in machine learning in your organization, finding new and innovative ways to use AI to drive business value
• Provide leadership and set tone for Machine Learning Engineers at ZipRecruiter leveraging industry best practices and innovation
• Stay up-to-date with the latest developments in machine learning and AI, and drive adoption of new techniques and technologies as appropriate

Minimum Qualifications:

• 7+ year of professional software development experience with a deep focus in machine learning
• Comprehensive knowledge and experience of machine learning algorithms, techniques, and best practices
• Extensive experience in machine learning model design, data pipeline design, experimentation and validation design, system design, and/or architecture design.

Preferred Qualifications:

• 10+ year of professional software development experience with an expertise in machine learning
• BS/MS/PhD in Mathematics, Computer Science, Physics, related technical field or equivalent practical experience
• Expert knowledge of machine learning algorithms (e.g., linear regression, SVM, decision trees, neural networks, clustering, etc.) and best practices
• Profound knowledge of machine learning algorithms and frameworks, such as TensorFlow, PyTorch, or scikit-learn
• Extensive background of deep learning architectures and techniques, such as Convolutional Neural Networks (CNNs), Recurrent Neural Networks (RNNs), Long Short-Term Memory (LSTM), and Generative Adversarial Networks (GANs)
• Deeply versed in NLP techniques and tools, such as tokenization, stemming, lemmatization, sentiment analysis, and named entity recognition, and libraries like NLTK, SpaCy, or BERT

As part of our team you’ll enjoy:

• Competitive compensation
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan 

#LI-Remote

The US base salary range for this full-time position is $180,000-$225,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused on people with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

The ideal teammate would be…

A proactive individual eager to learn about both internal and customer-facing healthcare operations at a fast-paced, dynamic startup. This will involve remote interaction with patients enrolled in the Vesta program, administrative support for multiple, cross-functional teams within Operations, and comprehensive coordination of key processes that are foundational to customer and patient satisfaction with the Vesta experience. In this capacity, this individual will need to marry critical thinking and analytic skills to execute on assigned tasks with rigor, efficiency, and quality. 

The ideal teammate would be able to:

• Communicate with Vesta’s patients and their caregivers in an empathetic, kind manner throughout their onboarding, training, and ongoing engagement with the Vesta program
• Support remote clinical practice operations, including appointment scheduling, documentation, and patient-facing activities on behalf of the practice 
• Field support calls and remain organized when escalating a number of issues that require closure
• Coordinate distribution of remote patient monitoring equipment and mobile devices in partnership with Vesta’s IT team
• Offer in-depth, personalized remote tech support and trainings on Vesta’s product and supporting tools
• Coordinate product support and troubleshooting efforts in partnership with the Vesta Product and Engineering teams 
• Execute on data entry with close attention to detail and accuracy in support of internal reporting and workflow platforms 
• Contribute to myriad additional administrative support capacities

Would you describe yourself as someone who has:

• Internship or 6 months or 1 year of experience working in a healthcare-related, non-profit, philanthropy, customer service, or service industry role (required)
• Fluency in English and Russian (required)
• Experience working directly with a Remote Patient Monitoring (RPM) program in a healthcare setting (preferred) 
• Passion about healthcare and affecting change in the current healthcare environment
• A strong proficiency in computer software navigation
• A fundamental knowledge of GSuite
• Strong verbal and written communication skills; is able to communicate professionally with patients and customers
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• Strong problem solving skills; able to identify problems and escalate when appropriate
• Excellent organizational skills and ability to multitask
• Ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• 12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k plus match

Compensation for this role $17.00 - $19.00/hour(The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

We look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation. 

About JW Player:

JWP is the game-changing video software and data insights platform that's revolutionizing the Digital Video Economy. With our cutting-edge technology, we give our customers unparalleled independence and control over their digital video content. We began over a decade ago as an open-source video player, but today, JWP is the driving force behind digital video for hundreds of thousands of businesses worldwide. And with over 1 billion viewers tuning in every month across 2.7 billion unique devices, there's no limit to what we can achieve. We're on the lookout for passionate and innovative candidates who are ready to join us on this journey of transforming the world of digital video.

The Technical Support Team:

The L2 Support team plays an integral role in the customer lifecycle and serves as the second line of escalation for technical support. L2 Support professionals possess an advanced understanding of their specialty at JW Player. They dedicate each day to supporting customers with technical queries, enhancing both their own and customers' understanding of our products and their implementation.

Our top priority is to deliver an industry-leading customer experience, nurturing robust relationships with our clients and ensuring the swift resolution of technical issues.

The Opportunity:

JW Player is hiring an L2 Support Engineer for our global Technical Support team, serving customers across EMEA, APAC, and AMER regions. This role involves closely collaborating with our technical support teams to provide top-notch support.

Support Engineers at JW Player work at the code level, ensuring the expert implementation of our technology for the best online video viewing experience. This position offers exposure to the entire online video ecosystem, interacting with content creators, publishers, advertisers, and audiences.

Support Engineers are crucial to JW Player's customer success and rapid growth. The ideal candidate is a quick learner with a diverse technical skill set, excelling in a fast-paced, self-starting environment.

As a L2 Support Engineer, you will: 

• Provide second-line technical software support to JW Player customers in a dynamic, fast-paced environment.
• Participate in the escalation out-of-hours roster, demonstrating flexibility and a commitment to customer needs.
• Effectively manage and prioritize tasks in line with established service level agreements, consistently meeting or exceeding customer expectations.
• Utilize various resources, including JW Player’s internal knowledge base, Learning Management System (LMS), user guides, and web research, to diagnose and resolve technical issues.
• Actively contribute to enhancing JW Player’s support systems and practices, ensuring they evolve to meet changing customer needs and technological advancements.
• Escalate more complex issues to Third Line/Engineering/DevOps teams.
• Generate incident reports and escalate recurring issues to the product team.
• Educate customers on best practices for using our offerings, including our JavaScript web player and JW Dashboard.
• Contribute to the continuous improvement of support systems and practices.
• Attend regular technical company meetings and training workshops.
• Occasional travel may be required.

Requirements for the role:

• Minimum 1 year of experience in a similar role.
• Excellent customer service skills with a focus on customer success.
• Proficiency in front-end web development languages and frameworks.
• Some development experience in at least one programming language (e.g., Python, JS, Node, etc.).
• Experience in navigating and troubleshooting Linux and Windows operating systems.
• Methodical and disciplined problem-solving and fault-finding attributes.
• High degree of accuracy and attention to detail.
• Experience in providing internal training and writing documentation.
• Background in providing 2nd line support on tickets and adhering to service level agreements.
• Self-motivated and enthusiastic.
• Strong experience supporting B2B customers with bespoke projects and products.

Bonus Points:

• Proficient in Android (Kotlin/Java) or iOS (Swift) development.
• Familiarity with video encoding, ad networks, content management platforms, and streaming protocols.
• Hands-on experience with cloud computing components, particularly with Amazon Web Services.
• Expertise in video-related tools and workflows, including implementing Digital Rights Management (DRM) and managing Server Side Ad Insertion (SSAI).
• Knowledge of streaming technologies, such as Unified Streaming, HLS, and DASH protocols.

Perks & Benefits of being at JW Player, North Macedonia: