Job Description

The position is responsible for understanding customer FortiNet security needs, implementing solutions on behalf of the customer, migrating existing firewalls into newly deployed FortiNet appliances, completing FortiNet initial customer configurations and user acceptance testing, configuring and supporting integrations with supported third party applications and systems, troubleshooting and resolving customer FortiNet implementations, completing change requests, monitoring security appliances, acting upon and resolving security notifications, pro-actively improving security implementations, keeping abreast of the evolving products and services made available by FortiNet and is partners, and ensuring that the customer and agent FortiNet appliance service experience is positive.

Cybersecurity specialists have these specific responsibilities:

Safeguards information system assets by identifying and solving potential and actual security problems.

Protects system by defining access privileges, control structures, and resources.

Recognizes problems by identifying abnormalities; reporting violations.

Implements security improvements by assessing current situation; evaluating trends; anticipating requirements.

Determines security violations and inefficiencies by conducting periodic audits.

Upgrades system by implementing and maintaining security controls.

Keeps users and customers informed by preparing performance reports and communicating system status.

Maintains quality service by following organization standards.

Maintains technical knowledge by attending educational workshops and reviewing publications.

Contributes to team effort by accomplishing related results as needed.

Have the ability to perform troubleshooting on active accounts 

Knowledge of fortimanager, fortianalizer and fortiportal 

Qualifications

Skills required for the FortiNet Security Specialist position:

Active member of a 24x7 team of FortiNet security specialists

System administration

Network security

Problem solving

Information security policies

On-call network troubleshooting

Firewall administration

Network protocols

Education, Experience, and Licensing Requirements:

Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

2+ years of full-time hands-on experience in designing, configuring, implementing, monitoring, and resolving issues on FortiNetFortiGuard security appliances.  Note:  Experience gained in a traditional repair or NOC position do not normally qualify as meeting this requirement.

Advanced FortiNet security certifications

Industry certifications such as SANS GIAC/GCIA/GCIH, Security+ CE, CISSP or CASP

Advanced understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth and common security elements.

Hands-on experience analyzing high volumes of logs, network data (e.g. Netflow, FPC), and other attack artifacts in support of incident investigations

Experience with vulnerability scanning solutions

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Job Description

The Marketing Director will be responsible for developing and implementing comprehensive marketing strategies to promote AireSpring products and services with an emphasis on the indirect channel. This role will involve managing all aspects of marketing, including trade shows and webinars, digital marketing, content creation, email, public relations, and social media. The ideal candidate will have a strong background in marketing, be self-motivated and articulate, and a proven track record of driving results in a fast-paced environment. Candidates with experience in telecommunications, cloud communications (UCaaS), IT Security  and other similar technology providers that also sell through channel partners are preferred.

Duties/Responsibilities:

·Working closely with SVP Marketing, you will help develop and execute strategic marketing plans and programs to achieve company objectives and drive revenue growth.

· Working as a peer with a team of marketing professionals, providing guidance, support, and feedback to ensure the team's success.

· Oversee the creation of compelling content for various marketing channels, including website, social media, email campaigns, and marketing collateral, sales materials.

· Manage digital marketing initiatives, including email marketing, and social media advertising, to increase brand visibility and drive marketing qualified leads.

· Conduct market research and analysis to identify industry trends, channel partner and customer needs, and competitive insights, and use this information to inform marketing strategies.

· Collaborate with sales, product development, and other departments to develop integrated marketing campaigns and promotional activities.

· Design, monitor and analyze key performance metrics to track the effectiveness of marketing efforts and make data-driven decisions to optimize performance.

· Cultivate relationships with industry influencers, media contacts, and strategic channel partners to enhance brand reputation and expand reach.

· Stay up to date on industry best practices, emerging trends, and new technologies to continuously improve marketing strategies and tactics.

Qualifications

Required Skills/Abilities:

· Strategic Planning

· Digital Marketing Expertise

· Trade sow and event management

· Analytical Skills

· Communication Skills

· Creativity

· Collaboration

· Market Research

· Project Management

· Adaptability

· Innovation

· Problem-Solving

· Organizational

Education and Experience:

· Bachelor’s degree in marketing, Business Administration, or a related field.

· 5+ years of experience in marketing roles, with at least 3 years in a management position.

· Proven track record of developing and implementing successful marketing strategies that drive brand awareness, lead generation, and revenue growth.

· Creative thinker with a strategic mindset and the ability to develop innovative marking solutions to achieve business objectives.

· Strong analytical skills with the ability to interpret data, analyze trends, and make data-driven decisions.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Kneeling, crouching, and squatting.

· Pushing or pulling objects.

· Ability to lift up to 20lbs.

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Job Description

Circuit Provisioner is responsible for managing the order process which encompasses validating technical specs, documenting and processing orders including change orders and disconnection and order tracking. Provisioner’s job is to provision orders to provide high-end Telecom services to customers. Which includes placing orders via multiple Carrier systems, coordinating new service delivery and turn up with Carriers, tracking delivery milestone dates, manage, analyze and resolve order issues. Provisioner takes the overall responsibility for the resolution of all problems and changes with an order in accordance with the standard policies of the company.

Updating the Project Coordinators on a daily basis.

Coordination with Carriers to obtain DLR and FOC for orders.

Weekly conference calls with Carriers.

Issuing orders for different bandwidth type of circuits to various Carriers (Broadband, T1, EOC, FastE & GigE).

Follow up to get confirmation and completion of orders.

Dealing with Carriers for escalation to meet the SLA.

Working with Carrier Project Managers if there is a construction job or escalation required to provide the facilities and deliver the circuits on time.

Coordinating service installations and activations, and working with Carriers ad Project Coordinators to ensure successful service installations.

Function as the first point of contact for provisioning issues with Carriers.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/ or Experience:

• Working understanding of telecommunications services and concepts (including: POTS, T1, PRI, VoIP, SIP).
• Solid hands-on skills in business applications software (including but not limited to: Microsoft Office, Internet browsers, document scanning).
• Able to be flexible to work off hours if required.
• Ability to work in a collaborative team-oriented environment.
• Good written and oral communication skills.
• Must communicate clearly and effectively with peers, customers, and management in a team environment.
• Satisfactory skills with documentation, reporting and knowledge transfer.
• Ability to research and effective organizational skills.

Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting, standing, and walking.

• Overhead lifting of over 20 pounds.
• Bending, stooping, climbing ladders and crawling.
• Keyboarding/typing.
• Ability to read effectively from a computer screen, sampling device and/or a paper copy.

Working Conditions:

• Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others.
• Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment.
• Ability to work flexible hours including evenings, holidays, and weekends.

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Job Description

TELECOM SALES PEOPLE WANTED

Do you have 2-5 years in B2B Telecom sales experience?

Are you interested in moving up to the next echelon of sales?

Is creating relationships and partnerships "your thing"?

The Regional Channel Sales Representative  position is a rare opportunity to learn channel sales and get into the coveted position of Channel Sales Manager

Job Responsibilities:

• Recruit new and productive Sales Agents/Channel Partners
• Attend sales calls with sales agents to present and assist in closing AireSpringopportunities with end-users
• Ensure agents are educated and fully knowledgeable of AireSpringproducts, process and procedures. 
• Work with agents on thorough order submission per AireSpring's requirements
• Lead solution development efforts that best address agent and agent customer’s needs while coordinating the involvement of all necessary company personnel.

Performance Measures:

• Achieves assigned sales quota. 
• Meets assigned expectations for agent retention. 
• Maintains high customer satisfaction rating with agents and agent’s customers.
• Follow-up and assist agents and customers with customer service requests. 
• Proactively seeks out new opportunities.

Qualifications

2+ years prior telecom sales experience REQUIRED with a strong knowledge of voice and data products. 

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Job Description

AireSpring, Inc. is a leading nationwide telecom provider. We have an immediate opening in our Sales Division for a Sales Support Specialist.

This position provides sales support for our Sales Managers. There will be significant interfacing with telecom carriers, sales agents and other staff members. The ideal candidate will possess excellent critical thinking skills, communicate well with all levels of personnel and be highly organized. You must have strong computer skills and operate well in a true multi-tasking environment.

Qualifications

* Must work well under pressure being able to meet deadlines

* Strong attention to detail, highly organized and computer literate

* Telecom experience is a big plus

* Previous experience interfacing with several systems and data entry is a plus

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Job Description

AireSpring is seeking a B2B Digital Marketing Coordinator to support our marketing team in the development and implementation of digital marketing strategies. The ideal candidate will be a self-starter with strong project management skills, attention to detail, and an understanding of B2B digital marketing channels and tactics.

Responsibilities:

Assist in the planning, execution, and optimization of digital B2B marketing campaigns, including but not limited to email marketing, LinkedIn and Twitter, SEO, PPC, Google ads, and display advertising.

Work with internal and external stakeholders to ensure B2B campaigns are executed on time and within budget.

Monitor and report on campaign performance, identifying areas for improvement and making recommendations to optimize campaigns.

Conduct research and provide insights on industry trends, best practices, and competitor activity.

Create and maintain content calendars for LinkedIn social media, email marketing, and other digital marketing channels.

Develop and manage email marketing campaigns, including list segmentation, email design, and content creation in conjunction with marketing team.

Collaborate with the graphic design team to develop engaging visuals for digital marketing campaigns.

Assist with the development and maintenance of the company website, ensuring that it is up-to-date and optimized for search engines and has current information.

Qualifications

Bachelor's degree in marketing, communications, or related field

2+ years of experience in digital marketing; digital marketing certiifcate

Knowledge of B2B digital marketing channels and tactics, including SEO, PPC, email marketing, and LinkedIn.

Experience with marketing automation and CRM tools, such as ZoHo or Salesforce.

Excellent project management skills, including the ability to manage multiple projects simultaneously.

Strong analytical skills and ability to translate data into insights and recommendations.

Excellent written and verbal communication skills.

Ability to work collaboratively with internal and external stakeholders.

Highly organized with exceptional attention to detail.

Experience with indirect/channel sales is a plus.

If you are interested in this position, please submit your resume and cover letter for consideration. We look forward to hearing from you!

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Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Job Description

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities
 

·  Monitor accounts to identify outstanding debts
 

·  Investigate historical data for each debt or bill
 

·  Find and contact clients to ask about their overdue payments
 

·  Take actions to encourage timely debt payments
 

·  Process payments and refunds
 

·  Resolve billing and customer credit issues
 

·  Update account status records and collection efforts
 

·  Report on collection activity and accounts receivable status

Qualifications

Skills
 

·  Proven experience as a Collection Specialist or similar role with a US based company
 

·  Knowledge of billing procedures and collection techniques (e.g. skip tracing)
 

·  Familiarity with laws related to debt collection (e.g. FDCPA)
 

·  Working knowledge of MS Office and databases
 

·  Comfortable working with targets
 

·  Patience and ability to manage stress
 

·  Excellent communication skills (written and oral)
 

·  Skilled in negotiation
 

·  Problem-solving skills
 

·  High school diploma; Associate’s/Bachelor’s degree is a plus

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Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Apply for this job

Job Description

AireSpring is actively seeking a highly skilled and experienced full stack Software Developer proficient in C#, Microsoft ASP.NET, AJAX, and Microsoft SQL. Join our dynamic team and play a pivotal role in developing cutting-edge web-based systems.

Qualifications

• Fluent English proficiency, both written and verbal (Please submit your resume in English)
• Minimum of 3 years' experience with C# and a strong coding aptitude. Don't forget to showcase your coding prowess with samples in your application!
• At least 4 years' hands-on experience with ASP.NET, AJAX, Master Pages, Custom Server Controls, and User Controls.
• Proficiency in HTML/CSS
• Proven expertise in SQL data structures, including tables, indexes, and query writing.
• Familiarity with JavaScript and JS frameworks is a bonus.
• Experience with Microsoft Web Services is advantageous.
• While not required, familiarity with the Telecom business is a significant plus.

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Job Description

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities
 

·  Monitor accounts to identify outstanding debts
 

·  Investigate historical data for each debt or bill
 

·  Find and contact clients to ask about their overdue payments
 

·  Take actions to encourage timely debt payments
 

·  Process payments and refunds
 

·  Resolve billing and customer credit issues
 

·  Update account status records and collection efforts
 

·  Report on collection activity and accounts receivable status

Qualifications

Skills
 

·  Proven experience as a Collection Specialist or similar role with a US based company
 

·  Knowledge of billing procedures and collection techniques (e.g. skip tracing)
 

·  Familiarity with laws related to debt collection (e.g. FDCPA)
 

·  Working knowledge of MS Office and databases
 

·  Comfortable working with targets
 

·  Patience and ability to manage stress
 

·  Excellent communication skills (written and oral)
 

·  Skilled in negotiation
 

·  Problem-solving skills
 

·  High school diploma; Associate’s/Bachelor’s degree is a plus

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Apply for this job

Job Description

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities
 

·  Monitor accounts to identify outstanding debts
 

·  Investigate historical data for each debt or bill
 

·  Find and contact clients to ask about their overdue payments
 

·  Take actions to encourage timely debt payments
 

·  Process payments and refunds
 

·  Resolve billing and customer credit issues
 

·  Update account status records and collection efforts
 

·  Report on collection activity and accounts receivable status

Qualifications

Skills
 

·  Proven experience as a Collection Specialist or similar role with a US based company
 

·  Knowledge of billing procedures and collection techniques (e.g. skip tracing)
 

·  Familiarity with laws related to debt collection (e.g. FDCPA)
 

·  Working knowledge of MS Office and databases
 

·  Comfortable working with targets
 

·  Patience and ability to manage stress
 

·  Excellent communication skills (written and oral)
 

·  Skilled in negotiation
 

·  Problem-solving skills
 

·  High school diploma; Associate’s/Bachelor’s degree is a plus

See more jobs at AireSpring

Apply for this job

Job Description

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities
 

·  Monitor accounts to identify outstanding debts
 

·  Investigate historical data for each debt or bill
 

·  Find and contact clients to ask about their overdue payments
 

·  Take actions to encourage timely debt payments
 

·  Process payments and refunds
 

·  Resolve billing and customer credit issues
 

·  Update account status records and collection efforts
 

·  Report on collection activity and accounts receivable status

Qualifications

Skills
 

·  Proven experience as a Collection Specialist or similar role with a US based company
 

·  Knowledge of billing procedures and collection techniques (e.g. skip tracing)
 

·  Familiarity with laws related to debt collection (e.g. FDCPA)
 

·  Working knowledge of MS Office and databases
 

·  Comfortable working with targets
 

·  Patience and ability to manage stress
 

·  Excellent communication skills (written and oral)
 

·  Skilled in negotiation
 

·  Problem-solving skills
 

·  High school diploma; Associate’s/Bachelor’s degree is a plus

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Job Description

Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems. Recommends the redesign and configuration of operating systems and system applications. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department. Performs full supervision of Operations staff.

Senior IT System Administrator Responsibilities:

• Manages the day-to-day operations of the PCC host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities.
• Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.
• Supervises Operations staff including hiring, training, evaluating and disciplining. May guide or provide work direction to technical staff, contract staff and/or student employees. Determines appropriate coverage for all hours of operation.
• Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Establishes, maintains and manages users Unix accounts. Installs, modifies and maintains systems and utility software on server computer systems. Provides server support related to other software.
• Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, tape libraries and other components.
• Ensures high availability and acceptable levels of performance of mission critical host computer resources.
• Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
• Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
• Develops and coordinates project directions and schedules to maximize benefits and minimize impacts on the customer organizations. Provides leadership in planning and implementation of projects for computer operations and enterprise systems administration.
• Develops tools, procedures, and training sessions for Operations, Client Support and Systems Development staff to assist with work.
• Manages the data center and computer host systems including hardware, software and equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system.
• Stays current with technological developments in systems administration technology and recommends ways for PCC to take advantage of new technology.

Qualifications

Bachelor’s degree in computer science or a related information technology field 

• 10 years work experience in complex systems design, programming and systems software and support
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• Knowledge of: Programming languages and operating systems; current equipment and technologies in use; Unix system administration, enterprise backup and recovery procedures, and system performance monitoring tools; effective project management techniques; principles and practices of effective management and supervision.
• Ability to: Plan, organize and document complex system design activities and to configure systems to be consistent with institutional policies/procedures; communicate technical/complex information both verbally and in writing; establish and maintain cooperation, understanding, trust and credibility; perform multiple tasks concurrently and respond to emergency situations effectively

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