About the role:

Samsara is seeking a Go-To-Market Systems (GTMS) Architect, who will play a strategic role in enabling  Samsara’s rapid growth. Working closely with a senior leadership team that has successfully built and exited a billion-dollar business, you will develop tools to help scale our revenue-generating operations and increase sales efficiency. In this role, you will provide scalable architecture solutions to our sales team, sales leaders, other senior business stakeholders, developers, and engineering teams. You will be responsible for Samsara’s Go-To-Market Systems architecture, vision, strategy, and roadmap. This is a fully remote opportunity. 

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click hereto learn about what we value at Samsara. 

In this role, you will: 

• Own Samsara’s Go-To-Market Systems architecture, vision, strategy, and roadmap.
• Integrate Samara’s CRM with other key business systems
• Partner with Sales, Customer Success, Finance, Marketing and Customer Support business stakeholders to understand requirements, develop strategies to meet architecture/technology needs, and provide technical design documents for implementation
• Find efficient scalable solutions to our business challenges that are scalable for future growth
• Partner with SalesOps business teams and development teams to  deliver  solutions defined, reviewed and approved by stakeholders
• Manage in-house/external developers, track small to large initiatives from initiation through post-launch
• Communicate regularly on program/project plans, progress, blockers, and risks to cross-functional stakeholders, sponsors, and vendors
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• Sales and CPQ functional domain expertise including hands on partnership with Go-to-market business teams
• Experience building product roadmap around GTM business processes
• Experience building architecture blueprints around GTM business processes
• 5+ years of SFDC Enterprise Salesforce Architecture experience across multiple clouds; Sales (including CPQ) and Community 
• 10+ years of total business technology experience
• Stakeholder management and influencing skills 
• Experience in designing and developing software components including Service Oriented Architecture and integration
• One or more Salesforce certifications (preference for Platform Developer II, Technical Architect)
• Expert understanding of Salesforce Governor Limits and Code Coverage, Salesforce Standard Objects and associated business processes
• Experience with data integrity, data quality, data migration and data maintenance
• Hands on experience with integration patterns and middleware architecture and systems (e.g. Mulesoft etc)

An ideal candidate also has:

• Experience with Service and Revenue cloud
• Experience with integration of Salesforce with Netsuite 
• Experience with Ecommerce and marketing cloud such as BigCommerce and Marketo

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Role Overview

We are seeking a Marketing Operations Manager to join the Revenue Operations team at Electric. The primary responsibility of this role is to establish and fine-tune the systems and processes tied to marketing-related measurement and analytics, marketing automation, marketing infrastructure, and data management. This role works in close partnership with multiple teams across Marketing, Customer Experience, Product and Revenue Operations.

We are looking for someone who is comfortable with the technical aspects of marketing operations, open to iterating for constant improvement and using data to drive decision making.  The ideal candidate is someone who can collaborate with others to establish a strategy and is also comfortable executing the day-to-day operations.  

What you’ll do 

• Optimize the marketing tech stack and operational processes to support growth marketing objectives and produce led growth
• Improve the lead-to-revenue process to achieve goals through the funnel; as well as track conversations at each stage of the customer journey across campaigns and channels
• Provide insights on campaign performance through a range of metrics and dashboards to help drive pipeline using growth marketing tactics
• Manage technical aspects of key marketing systems (Marketo, Gainsight) used to generate, distribute, and report on prospects
• Work in the marketing automation system (Marketo), including management of assets, integrations, tracking, and reporting.
• Create a marketing database strategy to support general health and growth in various market segments
• Establish and maintain scalable processes that ensure best practices in campaign and lead management in Salesforce and Marketo
• Optimize the marketing technology stack to help the marketing team drive efficiency in the execution of programs and campaigns; this could include evaluating new marketing technologies and add-on applications
• Monitoring, measuring, and analyzing the effectiveness of marketing initiatives as they relate to the overall company's goals and OKRs

Who you are

• 3+ years of marketing automation and/or marketing operations experience at a product led growth company
• In-depth experience with building and scaling in a Marketing Automation Platform like Marketo; Marketo-certified is a plus
• Hands-on experience with Salesforce is required; Gainsight experience is a plus
• Experience with lead-routing software is preferred (e.g. LeanData, RingLead, Tray.io)
• Exposure to Jira, Confluence or similar collaboration tools
• Experience in the strategy, design, and implementation of the lead-to-revenue process – definitions, stages and statuses, data mapping and syncing, and SLAs from a product led growth and growth marketing perspective
• Strong analytic skills with ability to analyze campaign performance data to optimize existing campaigns and channels, identify new opportunities and turn data into actionable insights
• Curious and thoughtful in solving problems
• Ability to navigate ambiguity, prioritize and manage multiple projects
• Experienced working in a fast pace environment

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: [Specify timezone, 9:00AM -6:00PM]

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

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About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 400 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Role:

The Vice President, Demand Generation is a critical leadership role- responsible for overseeing all aspects of demand generation to achieve Invoca’s pipeline and revenue goals. This is a highly cross-functional and strategic role, requiring both creative and analytical thinking. You will work closely with leaders across Marketing, Sales, Rev Ops, Customer Success and Product. 

You will lead the Demand Gen team and create the multi-channel marketing programs that generate and accelerate pipeline. Your responsibilities will include integrated campaigns, account-based marketing,  digital marketing, events, direct mail and programs. This leader will take a metrics-based approach to our efforts so that we can measure and optimize our overall marketing investment. We are looking for a driven, innovative and energetic demand generation leader with a talent for empowering high-performing teams and an ability to get things done.

You Will:

• Drive the company's demand strategy and generate pipeline that helps Invoca acquire new customers and expand revenue from our existing customers. 
• Create integrated campaigns that support our product launches and other GTM initiatives, leading all aspects of demand generation, including paid media, SEO, conferences, events, webinars, direct mail, sales plays and other tactics. 
• Lead the strategy and execution of our Account Based Marketing efforts, as well as programs against key vertical markets. 
• Lead the expansion for marketing into new geographies, markets and industries. 
• Collaborate effectively with our sales, SDR and partner sales leaders 
• Work collaboratively to build, inspire, manage and grow a high-performing global marketing team
• Continuously evaluate the performance and ROI of campaigns, adjusting demand tactics and strategy accordingly
• Work closely with product marketing, marketing operations, customer success, sales and the SDR team to ensure message optimization and cross-functional alignment

You Have:

• 10-15+ years experience in high growth B2B SaaS companies (ideally $100M-$1B in revenue) with roles of increasing responsibility; current or previous VP title, reporting to a CMO preferred
• Experience running a high-performing team
• A firm grasp of account based-marketing practices and tools. Experience with Demandbase preferred. 
• Experience with digital and non-digital demand gen tactics
• Experience in marketing tech and SaaS ideal
• Excellent strategic thinking and ability to influence and work collaboratively across organizations
• Fluency in demand generation metrics and approaches to test and optimize them including the use of Marketo and Salesforce
• Proven experience scaling demand generation programs through technology, data and process
• A combination of passion and curiosity, with a strong bias toward action

Salary, Benefits & Perks:

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 15 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare -Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave -Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical -We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range -$167,000.00 - $239,000.00/year, plus bonus potential.
• Please note, per Invoca's Covid-19 policy, depending on your vaccine verification status, you may be required to work only from home / remotely. At this time, travel and in-person meetings will require verification. This policy is regularly reviewed and subject to change at any time.

Recently, we’ve noticed a rise in phishing attempts targeting individuals who are applying to our job postings. These fraudulent emails, posing as official communications from Invoca aim to deceive individuals into sharing sensitive information. These attacks have attempted to use our name and logo, and have tried to impersonate individuals from our HR team by claiming to represent Invoca. 

We will never ask you to send financial information or other sensitive information via email. 

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

#LI-Remote

About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 400 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Team:

About the Role:

Join our dynamic team as a RevTech Analyst, where you will be instrumental in leveraging data and technology to drive marketing and sales success. Your expertise will be pivotal in enhancing our lead-to-revenue process, maximizing technology stack efficiency, and propelling revenue through strategic technological and operational advancements.

You Will:

• Data Management & Strategy:

  
  
  • Data Acquisition: Proactively identify and source key data, working in tandem with sales and marketing to pinpoint their needs and securing relevant information.
  • Accounts & Contacts Oversight: Guarantee the precision and completeness of account and contact information across all systems, regularly curating our databases.
  • Data Enrichment Initiatives: Craft and apply data enrichment techniques to bolster database quality and utility. Recommend effective tools and solutions for data enhancement.
  • Data Dictionary Upkeep: Consistently update and uphold the data dictionary, ensuring uniform data classification and application throughout our organization.
  • Data Integrity Assurance: Establish and enforce protocols to maintain pristine data integrity, focusing on deduplication, validation, and normalization procedures.
  
  

  System Administration & Optimization:

  
  
  • ZoomInfo Management: Employ ZoomInfo for meticulous enrichment of account and contact details. Manage credit utilization for optimal enrichment outcomes.
  • Marketo Administration: Maintain Marketo's operational integrity, ensuring it integrates flawlessly with other systems. Design and refine marketing automation flows and provide technical support.
  
  

  Process & Operations Excellence:

  
  
  • Marketing Campaign Infrastructure: Partner with marketing units to construct and refine marketing campaigns. Ensure technical setups align with strategic objectives.
  • Campaign Technical Assistance: Offer robust technical support for marketing initiatives, ensuring swift resolution of technical concerns.
  
  

  Analytics & Insights:

  
  
  • Campaign Performance Analysis: Scrutinize marketing campaign results, delivering insights and guidance for enhancement.
  • Reporting & Visualization: Develop and sustain reporting frameworks and dashboards to clearly exhibit campaign metrics.
  • Strategic Data Application: Liaise with key players to transform data analytics into actionable business strategies.

You Have:

• A bachelor’s degree in Marketing, Business, or a related field preferred.
• At least 4 years of experience in marketing operations, including 2+ years in revenue operations.
• Certification in Marketo required
• Expertise in GTM tools such as Salesforce, Marketo, Demandbase, SalesLoft, ZoomInfo.
• In-depth knowledge of sales methodologies and ABM motion.
• Advanced analytical abilities with a knack for transforming data into strategic actions.
• Competency in managing concurrent projects with a keen eye for detail.
• Exceptional communication, both in writing and verbally.

Salary, Benefits & Perks:

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 15 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare -Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave -Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical -We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range - $90,000.00 - $120,000.00 Salary Range / plus bonus potential
• Please note, per Invoca's Covid-19 policy, depending on your vaccine verification status, you may be required to work only from home / remotely. At this time, travel and in-person meetings will require verification. This policy is regularly reviewed and subject to change at any time.

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

#LI-Remote