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Architech




+30d

Account Executive

ArchitechRemote, Canada, Remote

Architech is hiring a Remote Account Executive

Job Description

Responsibilities:

  • Our CPs lead the revenue growth for a portfolio of client accounts of $10M+ 
  • 80% of this role will focus on expanding relationships and identifying new growth opportunities within the existing portfolio of accounts and closing new account opportunities. 
  • 20% will be close collaboration with their assigned Client Success Manager & Delivery Leads to drive overall client success.
  • Our CPs are our client’s trusted advisors, they build great relationships, and a deep understanding of our client’s business needs, expectations, and goals to help them achieve/exceed their strategic goals. 
  • Our CPs are part of a portfolio team that consists of a Client Success Manager & Delivery Partner and together the trio is responsible for developing and executing a defined strategic account strategy that drives new account growth and renewals. 
  • CPs will be responsible to report on their quarterly targets and their strategies to close their account gaps. 
  • The portfolio team is also responsible for ensuring our clients’ expectations are met and our overall NPS client satisfaction is consistently scoring high. 
  • Our CPs are accountable for ensuring the overall profitability and stability of the portfolio of accounts, while managing risks, and ensuring the long-term viability of our business.
  • Embrace and contribute to the achievement of Architech’s sustainability goals relating to Good Health & Well-being, Quality Education, Gender Equity and Reduced Inequalities.

Qualifications

  • Intermediate level of account growth/client management experience in a technical software professional services environment.
  • Ability to communicate strategically and tactfully across all levels of the organization. 
  • Experience building strategic account plans and being able to execute strategies. 
  • Excellent negotiation, conflict management, problem-solving, and decision-making skills. 
  • Proven track record of meeting and exceeding revenue targets of similar size account portfolio. 
  • Experience managing account pricing, profitability, and SOWs (commercial terms). 
  • Experience in a senior leadership role in a consulting environment. 

 Nice to have

  • Client delivery/project management 
  • Cloud technology

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+30d

Delivery Lead

ArchitechRemote, Canada, Remote

Architech is hiring a Remote Delivery Lead

Job Description

 

  • Oversee a team of Project Managers and Support Engineers while reporting to the Head of Engineering & Delivery.
  • Lead staff forecasting and project staffing in partnership with stakeholders.
  • Represent the P&T area as the first point of contact for all project-related escalations and message consistency across the organization.
  • Be a key contributor in leading strategic projects and programs.
  • Lead Project Managers to run effective team meetings including stand-ups, sprint planning, retrospectives, and demos.
  • Aid Project Managers and Support Engineers in tracking projects against delivery metrics and preparing reports and other client communications, as required, to mitigate risks.
  • Lead the maturity of project management and support at Architech.
  • Act as a leader in collaboration and efficiency across the P&T Teams.
  • Identify ways to improve processes and offer constructive suggestions for change.
  • Lead with passion for delivering value to customers through Agile project delivery by collaborating with the Client Partnership team to ensure delivery effectiveness.
  • Provide effective leadership, coaching and motivation of staff to ensure delivery and quality objectives are met.
  • Ensure all projects and planning processes are fully aligned with business goals and business operational planning process.
  • Execute project-dependent reports such as employee utilization, bench capacity, etc. through SalesForce in collaboration with the Head of Business Operations and Remote Work.
  • Work with internal and external management and senior-level contacts to keep apprised of and monitor projects and operational decisions to ensure successful and timely execution.
  • Responsible for timesheet approval for employees on the bench.
  • Design and implement effective tools to measure PMO performance.
  • Drive P&T company rocks through measurement and documentation of the progress.
  • Embrace and contribute to the achievement of Architech’s sustainability goals relating to Good Health & Well-being, Quality Education, Gender Equity and Reduced Inequalities

Qualifications

 

  • Intermediate level of experience in a senior project management role, with exposure to program management principles.
  • Proven Agile delivery experience and in implementing benchmark project management practices and methodologies.
  • Demonstrated understanding of the Project Management Life Cycle and the Software Development Life Cycle across industries and project sizes.
  • Advanced knowledge of change management principles and methodologies.
  • Demonstrated ability in problem resolution and negotiation skills, and scoping and managing projects of varying complexity.
  • Excellent interpersonal skills and the ability to build strong relationships at all levels.

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+30d

General Applications

ArchitechRemote, Canada, Remote

Architech is hiring a Remote General Applications

Job Description

Qualifications

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