B2C Remote Jobs

121 Results

2d

Identity Sales Specialist

ForterUnited States - Remote
Ability to travelB2Csalesforceazure

Forter is hiring a Remote Identity Sales Specialist

About the role:

As the Trusted Identity Sales Specialist, you will be responsible for formulating and executing a sales strategy across a diverse set of Enterprise and Strategic accounts in North America. You will work in close partnership with a cross functional team of Account Owners, Customer Success Managers, Sales Consultants, Sales Development Representatives and Regional Marketing Managers to develop and manage a strategic sales pipeline for Forter’s Identity Protection product. 

What you’ll be doing:

  • Work closely with a large list of existing clients across the Enterprise and Strategic segments, as well as source your own opportunities across North America, utilizing a consultative approach to identify pain points and challenges that Forter's Trusted Identity product can help solve
  • Manage a sales pipeline and process from initial outreach to presentation, negotiation, and close, working with current account owners and building a pipeline of new prospective 
  • Identify and build relationships with economic champions / buyers within major accounts and position Forter's value proposition to the appropriate lines of business and technical teams
  • Collaborate with Sales Development, Strategic Alliance, and Marketing teams to drive leads and account activity, as well as with our Pre-sales Solutions Consultants to create customized sales presentations and tailored ROI models
  • Provide field analysis and feedback internally to help shape sales collateral and longer term expansion planning
  • Build a strong understanding of the Customer Identity & Access Management space and familiarity with its ecosystem (competitors, partners, resellers)
  • Represent Forter at industry events and sales meetings with key eCommerce players in North America

What you’ll need:

  • You must be highly driven, while also showing integrity, high emotional intelligence, and exceptional executive presence
  • Ability to manage a broad territory and be able to skillfully run the entire sales process, backed by a team of fraud and security experts
  • A self-starter with a passion for winning
  • A strong network with a proven track record of enterprise sales across key verticals, including Banking/FinTech, High Tech, SaaS and Media & Entertainment 
  • Demonstrated success in target account selling in a multi-regional capacity across North America
  • The ability to build strong relationships, as demonstrated through prior experience prospecting and leveraging industry contacts to develop and close new businesses
  • A strong understanding of the security industry, including bot protection, consumer identity, and MFA;  Strong understanding of CIAM preferred
  • Nice to have: experience with CIAM platforms (Auth0, ForgeRock, Azure AD B2C)  
  • Experience in a fast-paced startup, with the ability to work in a rapidly expanding and changing environment
  • Exceptional professional presence, with outstanding presentation and communication skills
  • Ability to travel as required

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Benefits:

  • Competitive salary 
  • RSUs
  • Matching 401K Plan 
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Home office allowance 
  • Generous PTO policy 
  • Half day Fridays
Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $130,000.00 - $175,000.00 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.

See more jobs at Forter

Apply for this job

2d

Senior IAM Engineer - 6 + months CTH - Remote

matchpoint solutionsLas Vegas, Las Vegas, Remote
terraformsqlB2CB2BSailPointoracleDesignansiblemysqlpythonjavascript

matchpoint solutions is hiring a Remote Senior IAM Engineer - 6 + months CTH - Remote

Job Description

Role: Senior Identity and Access Management Engineer to support our client.

Location: Remote – Once converted, work onsite at any corporate office Tuesday-Thursday

Duration: 6 + Months CTH

 

Remote conditions

Remote – Once converted, work onsite at any corporate office Tuesday-Thursday. Locations are Las Vegas, NV; Reno, NV; Portland, OR; Salt Lake City, UT; Omaha, NE; Des Moines, IA; or Richmond, VA

 

General skills

Nice to have

SailPoint and IAM and SAML

 

Responsibilities/Job Duties/Job Description/Qualifications:

As an IAM development engineer, contribute during design, configuration, deployment, and operation in the areas of Identity and Access Management (IAM). This includes access management, identity governance and administration, and privileged access management solutions. This position is expected to have hands-on experience, working with business and internal customers to develop and deploy complex solutions. Expectations also include a deep understanding of IAM technologies to support operations teams with debugging and problem resolution, mitigate risks, improve automation, and deliver modern access management solutions.

  • Deliver modern access management integrations for B2B, B2C and B2E customers.
  • Assist in the training of operations staff on system applications.
  • Perform hands on development for onboarding new applications into the IAM platform and provide support to operations team for implemented solutions.
  • Create and maintain guidance documents as needed for integration with IAM platform and other IAM services.
  • Interact with the user community to solve problems, augment the system functionality, and improve the user interface.
  • Solve or recommend solutions for complex issues and problems.
  • Develop program logic for new applications or analyze and modifies logic in existing applications.
  • Create and maintain technical documentation such as operating procedures, design documents, operational drawings, manuals, etc.
  • Update and research recommendations for product and system improvements.
  • Develop and implement enhancements to meet the needs of the business.
  • Estimate to high level business requirements and provide options analysis.
  • Evaluate systems and provide solutions to onboard complex applications to the IAM platform.
  • Write code, complete programming, and perform testing and debugging of applications.
  • Ability to instruct and guide less senior software developers/analysts.
  • Handle project and task management and reporting as necessary.
  • Engage with business/stakeholder as required to refine/clarify business requirements and feedback.
  • Maintain an understanding of key business unit initiatives to provide effective identity services, solutions, and guidance.
  • Provide expert advice and assistance relating to all aspects of identity, while communicating concepts of IAM to a broad range of audiences inside and outside of the team.
  • Make presentations to management, clients, and peer groups as requested.

Skills Requirements

  • Experience in working on multiple identity management platforms (B2E, B2C and B2B) providing application integration and platform configurations and operational support.
  • Experience in design and implementing user lifecycle workflows.
  • Experience with IGA application integrations.
  • Knowledgeable in APIs and experience developing with APIs for application onboarding and provisioning of roles.
  • Plan and executing the transition of services and applications from a legacy system to a modernized infrastructure to improve business processes and efficiency.
  • Experience in integrating, developing, or administering identity and access management security solutions in a large organization.
  • Experience integrating user account management across industry standard OS platforms.
  • Strong development experience developing solutions using modern development language (preferably Java/J2EE, PowerShell, JavaScript etc.)
  • Advanced knowledge of Active Directory, Microsoft Entra ID, LDAP, or other directory systems
  • Knowledge of federation and SSO technologies such as SAML, OpenID Connect, OAuth, ADFS, or Multifactor Authentication
  • Experience with Web Services, SCIM, ODBC, and other supported connectors.
  • Knowledgeable in networking infrastructure and server configurations.

Value-added Skills (IGA)

  • Hands on experience developing/configuring access management solutions.
  • Advanced experience with automating user provisioning and reporting using industry standard platforms and programming languages (PowerShell, Python, Ansible, Terraform, etc.).
  • Advanced experience/knowledge of IAM principals and best practices.
  • Understanding of authentication and authorization tokens (SAML assertions, OAuth claims, grants, and scopes, etc.)
  • Technical Experience in the following: Microsoft IAM, Oracle IAM, SailPoint IAM, IdP, AD, LDAP, Saviynt, RSA, Single Sign-On, OAuth, SAML, DNS, GCP, and Azure.
  • Understanding of one or more control frameworks such as NIST, HIPAA-HITECH, SSAE 16, PCI, HITRUST, ISO 27001, etc. Solid understanding of SOX, SOC, and other regulations related to Identity and Access Management including GDPR.
  • Experience with relational Databases such as MySQL, Oracle, Microsoft SQL Server
  • Familiar with healthcare, privacy, or financial compliance regulations and IT and security frameworks and standards.
  • OSCP, SANS/GIAC, CISSP or similar professional certifications is a plus.

Qualifications

Role: Senior Identity and Access Management Engineer to support our client.

Location: Remote – Once converted, work onsite at any corporate office Tuesday-Thursday

Duration: 6 + Months CTH

 

Remote conditions

Remote – Once converted, work onsite at any corporate office Tuesday-Thursday. Locations are Las Vegas, NV; Reno, NV; Portland, OR; Salt Lake City, UT; Omaha, NE; Des Moines, IA; or Richmond, VA

 

General skills

Nice to have

SailPoint and IAM and SAML

 

Responsibilities/Job Duties/Job Description/Qualifications:

As an IAM development engineer, contribute during design, configuration, deployment, and operation in the areas of Identity and Access Management (IAM). This includes access management, identity governance and administration, and privileged access management solutions. This position is expected to have hands-on experience, working with business and internal customers to develop and deploy complex solutions. Expectations also include a deep understanding of IAM technologies to support operations teams with debugging and problem resolution, mitigate risks, improve automation, and deliver modern access management solutions.

  • Deliver modern access management integrations for B2B, B2C and B2E customers.
  • Assist in the training of operations staff on system applications.
  • Perform hands on development for onboarding new applications into the IAM platform and provide support to operations team for implemented solutions.
  • Create and maintain guidance documents as needed for integration with IAM platform and other IAM services.
  • Interact with the user community to solve problems, augment the system functionality, and improve the user interface.
  • Solve or recommend solutions for complex issues and problems.
  • Develop program logic for new applications or analyze and modifies logic in existing applications.
  • Create and maintain technical documentation such as operating procedures, design documents, operational drawings, manuals, etc.
  • Update and research recommendations for product and system improvements.
  • Develop and implement enhancements to meet the needs of the business.
  • Estimate to high level business requirements and provide options analysis.
  • Evaluate systems and provide solutions to onboard complex applications to the IAM platform.
  • Write code, complete programming, and perform testing and debugging of applications.
  • Ability to instruct and guide less senior software developers/analysts.
  • Handle project and task management and reporting as necessary.
  • Engage with business/stakeholder as required to refine/clarify business requirements and feedback.
  • Maintain an understanding of key business unit initiatives to provide effective identity services, solutions, and guidance.
  • Provide expert advice and assistance relating to all aspects of identity, while communicating concepts of IAM to a broad range of audiences inside and outside of the team.
  • Make presentations to management, clients, and peer groups as requested.

Skills Requirements

  • Experience in working on multiple identity management platforms (B2E, B2C and B2B) providing application integration and platform configurations and operational support.
  • Experience in design and implementing user lifecycle workflows.
  • Experience with IGA application integrations.
  • Knowledgeable in APIs and experience developing with APIs for application onboarding and provisioning of roles.
  • Plan and executing the transition of services and applications from a legacy system to a modernized infrastructure to improve business processes and efficiency.
  • Experience in integrating, developing, or administering identity and access management security solutions in a large organization.
  • Experience integrating user account management across industry standard OS platforms.
  • Strong development experience developing solutions using modern development language (preferably Java/J2EE, PowerShell, JavaScript etc.)
  • Advanced knowledge of Active Directory, Microsoft Entra ID, LDAP, or other directory systems
  • Knowledge of federation and SSO technologies such as SAML, OpenID Connect, OAuth, ADFS, or Multifactor Authentication
  • Experience with Web Services, SCIM, ODBC, and other supported connectors.
  • Knowledgeable in networking infrastructure and server configurations.

Value-added Skills (IGA)

  • Hands on experience developing/configuring access management solutions.
  • Advanced experience with automating user provisioning and reporting using industry standard platforms and programming languages (PowerShell, Python, Ansible, Terraform, etc.).
  • Advanced experience/knowledge of IAM principals and best practices.
  • Understanding of authentication and authorization tokens (SAML assertions, OAuth claims, grants, and scopes, etc.)
  • Technical Experience in the following: Microsoft IAM, Oracle IAM, SailPoint IAM, IdP, AD, LDAP, Saviynt, RSA, Single Sign-On, OAuth, SAML, DNS, GCP, and Azure.
  • Understanding of one or more control frameworks such as NIST, HIPAA-HITECH, SSAE 16, PCI, HITRUST, ISO 27001, etc. Solid understanding of SOX, SOC, and other regulations related to Identity and Access Management including GDPR.
  • Experience with relational Databases such as MySQL, Oracle, Microsoft SQL Server
  • Familiar with healthcare, privacy, or financial compliance regulations and IT and security frameworks and standards.
  • OSCP, SANS/GIAC, CISSP or similar professional certifications is a plus.

See more jobs at matchpoint solutions

Apply for this job

3d

Sr Marketing Project Manager

Blend36San Francisco, CA, Remote
Bachelor's degreeB2CB2B

Blend36 is hiring a Remote Sr Marketing Project Manager

Job Description

The Senior Marketing Project Manager is responsible for supporting partnership relationships with one of our Financial Services banks and merchant clients and building best-in-class co-marketing plans. This position fills a key role in our expanded focus on client marketing efforts. They will support the development and execution of client programs that optimize the use of proprietary marketing platforms/initiatives and sponsorship assets.


The details:
• Contract length: September 2024 with high potential of extension 
• Location: US-Remote, Bay Area, or NYC.
• Time Zone: Eastern Standard Time
• Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Employee Assistance Programs, and an incredibly supportive team cheering you on!
• You will support the sell-in and execution of B2B and/or B2C marketing programs for clients by coordinating the activities of internal cross-functional teams and external agency partners.
• You will manage agency partners during client program development, including routing materials for review and securing stakeholder approvals.
• You will provide project management support for client marketing programs, including running weekly client status calls, drafting agendas and call notes, leading creative development process with the agency, routing materials for necessary approvals, managing post campaign tracking and analytics.
• You will work cross-functionally to maintain clear communications and secure internal stakeholder alignment.
• You will participate in ideation and development of custom marketing programs across proprietary platforms and sponsorship assets.
• Development and routing of legal agreements.
• Purchase Order creation and management.
• Project timeline and program tracking management.

Qualifications

The Senior Marketing Project Manager must be able to thrive in a dynamic, highly matrixed environment. The Project Manager will be results-oriented, flexible, and have a “can do”, positive attitude. Additionally, the Senior Marketing Project Manager must have a consistent track record in working collaboratively with internal team members and external clients. The Project Manager should be detail oriented and thoughtful when preparing materials for clients. In addition, you should be qualified to communicate directly with clients through weekly conference calls, video conferences, or future in-person meetings.


What you have:
• Bachelor's Degree with most of your work relating to marketing and project management.
• 5-8 years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• You are a strong strategic thinker and problem solver focused on results who approaches any challenge with thoughtfulness, drive, and appropriate urgency.
• You are a collaborative and “hands-on” teammate who builds strong relationships internally and externally, and works well under pressure, thriving under tight deadlines.
• A real passion for project management and attention to detail.
• You have an interest in researching, analyzing trends and interpreting data to uncover insights.
• You have prior experience coordinating cross functional, end-to-end projects that include a high level of detail.
• Experience running meetings with internal and external customers and users.
• You are proficient in Excel and PowerPoint.
• Prior Financial Services is a plis.

See more jobs at Blend36

Apply for this job

3d

Senior Software Engineer, Data Platform

ThumbtackRemote, Ontario
scalaairflowB2Cpython

Thumbtack is hiring a Remote Senior Software Engineer, Data Platform

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

  • Available nationwide in every U.S. county
  • 80 million projects started on Thumbtack
  • 10 million 5-star reviews and counting
  • Pros earn billions on our platform
  • 1000+ employees 
  • $3.2 billion valuation (June, 2021) 

About the Data Platform Team

Data is the lifeblood of modern companies, and for a two-sided digital marketplace like Thumbtack, even more so. The Data Platform team is a central team of software engineers who employees with various backgrounds can easily build pipelines, systems, and models, all while keeping Customer and Pro privacy in mind. You’ll work deeply with Data Scientists, Machine Learning Engineers, and other Software Engineers from across the company as customers, and collaborate closely with the Site Reliability and core service Engineering teams as partners.

Challenge

In 2024, Thumbtack is significantly investing in Data initiatives and the Engineering teams that support them, as a strategic growth area for the company. While there are interesting and difficult challenges across the entire focus area, this team is specifically poised to build the deep technological foundation to empower all others. It’s highly-leveraged, intricate and interesting work for the right type of engineer. We are the caretakers and creators of the foundational building blocks of the modern Thumbtack data system, and we need your help to build and deliver that

Responsibilities

  • Collaboratively refine and evangelize a comprehensive framework for integrating data-thinking into the software development lifecycle across Engineering
  • Work with the Data Engineering and Machine Learning teams as stakeholders to identify gaps in our current capabilities, and help build and execute on a multi-year roadmap to close them
  • Directly work with teams consisting of product engineers, analysts, data scientists, machine learning engineers throughout the company to understand their data needs, and make recommendations both how to build to their needs, but also to build processes and knowledge bases to support them
  • Drive data quality and best practices across the company
  • Help build the next generation of marketing data products at Thumbtack, based on real-time data products on top of Apache Kafka

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 5+ years of experience in software engineering, at least 2 of which focused in the data domain
  • Excellent ability to understand the needs of, and collaborate with, stakeholders in other functions, especially other Engineering teams
  • Strong fluency in at least one major programming language and would be able to switch between multiple languages. Thumbtack’s main production stack is Go, however we tend to use Python with some Scala
  • Experience designing, architecting, and maintaining data systems that serve deeply technical customers
  • Strong sense of ownership and pride in your work, from ideation and requirements-gathering to project completion and maintenance

Nice-to-Have Qualifications

  • Experience building ETL data pipelines in a modern programming language, like Python or Scala, ideally with Apache Airflow
  • Understanding of database internals and query optimization
  • Experience working with semi-structured or unstructured data in a data lake or similar
  • Experience working in engineering at a two-sided marketplace or B2C technology company
  • Experience mentoring and coaching data engineers and/or analysts

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

#LI-Remote

Benefits & Perks
  • Virtual-first working model coupled with in-person events
  • 20 company-wide holidays including a week-long end-of-year company shutdown
  • Library (optional use collaboration & connection hub)in San Francisco
  • WiFi reimbursements 
  • Cell phone reimbursements (North America) 
  • Employee Assistance Program for mental health and well-being 

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:recruitingops@thumbtack.com

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available athttps://www.thumbtack.com/privacy/.

See more jobs at Thumbtack

Apply for this job

4d

Middle Node.js Developer (eSIM)

GenesisUkraine Remote
B2CDesignmobiletypescriptbackendNode.js

Genesis is hiring a Remote Middle Node.js Developer (eSIM)

Hello!

We are looking for a Middle Node.js Developer who will strengthen the technical team and will work on the new B2C product (as part of the Genesis ecosystem) in the travel & telecommunication market. Our team and product are actively growing, so if you perform well, you will have great career growth opportunities.

Work format: Possibility to work fully remotely or from our offices in Warsaw or Kyiv.

About us:

  • We are a mobile and web application that enables easy and fast purchases of mobile data packages in any country in the world, leveraging eSIM technology;
  • Our product allows seamless use of internet services while traveling at rates much lower than roaming and without having to search for local operators or purchase physical SIM cards.

Your tasks:

  • Work directly under our CTO;
  • Responsibility for the backend development direction;
  • Implement constant and rapid changes for A/B tests (later on).

About you:

  • 4+ years of backend with OOP experience;
  • 2+ years of Node.js and Typescript experience;
  • 2+ years of Nest.js framework experience;
  • 4+ years of Mysql/Mariadb/Postgres experience;
  • Production maintaining experience (logging, migrations, alerts, pm2/supervisor);
  • Independence at work;
  • Understanding tasks from a short description;
  • At least intermediate English level (all work communication in English).

Nice to have:

  • High load production experience;
  • Experience with A/B tests.

Why to join us:

  • Direct impact on the newly developed product (we are still before the official release);
  • Steep learning curve (working directly with a seasoned CTO with 15 years of full-stack experience and access to all Genesis resources, expertise, and networking opportunities);
  • Opportunity to design codebase architecture from scratch;
  • Building product-driven applications with a strong emphasis on UX/UI.

Join us in reshaping the future of connectivity.

See more jobs at Genesis

Apply for this job

5d

Lead Identity Platform Engineer* (P3169)

84.51oCincinnati, OH; Chicago, IL; Deerfield, IL; New York, NY; Portland, OR; United States - Remote
Bachelor's degreeterraformB2CDesignazureapigitjavaangularpythonjavascriptbackend

84.51o is hiring a Remote Lead Identity Platform Engineer* (P3169)

84.51° Overview:

84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.

Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.

Join us at 84.51°!

__________________________________________________________

 

As Lead Identity Platform Engineer, you will have the opportunity to help modernize the identity and access management systems and tools used for our commercial platforms and services at 84.51°. We are looking for a knowledgeable, creative identity engineer that can lead and participate in architectural discussions, use their subject matter expertise in identity and access management to make recommendations for our authentication and authorization systems, and ultimately plan and implement solutions with other identity and shared commercial technology engineers. This position will contribute to the design and implementation of authentication and authorization for our web application ecosystem, providing best practices for our developers, and will support identity initiatives related to our API products.

RESPONSIBILITIES

Take ownership of and drive delivery of authentication and authorization solutions across our commercial web application ecosystem by:

  • Leading design and development of identity solutions using a combination of off the shelf tools and homegrown applications
  • Participating in architectural discussions related to authentication and authorization
  • Contributing to our identity systems as a developer, building prototypes, and evaluating open source and commercial products
  • Enabling and supporting engineering initiatives related to API authentication and authorization
  • Acting as an identity subject matter expert and resource for other engineers and stakeholders at 84.51°

QUALIFICATIONS

  • Bachelor’s degree in Computer Science or related program, or commensurate work experience
  • 3+ years of experience implementing authentication and authorization solutions for commercial applications and/or intranet/business to business systems in an enterprise
  • In-depth knowledge of full-stack web application architecture and current best practices for implementing authentication and authorization for web applications (Spring Boot+ Angular) and APIs
  • Proficiency in current frameworks, specifications, topics and trends within the identity field or related to identity security, including OAuth2.0/OpenID Connect, SAML, JOSE (JWT/JWK), etc.
  • 2+ years implementing and integrating on-premise and cloud-based identity providers such as Okta, Azure B2C, Keycloak, Identity Server, etc. and directory systems such as AD LDS/LDAP, Azure AD/Entra ID, etc.
  • Experience with Object-Oriented programming in Java (especially using Spring Boot); enough experience to provide model auth-n/auth-z implementations for developers to follow, develop proofs-of-concepts, and contribute to libraries and backend service code
  • Proficiency with standard authorization models such as RBAC, ABAC, and ReBAC
  • Familiarity with policy information, enforcement, and decision systems such as Open Policy Agent, OpenFGA, Topaz, etc.
  • Experience working with API gateways and an understanding of how they work and fit into an enterprise environment
  • Proficient using RESTful APIs
  • Familiarity with additional web (Javascript, Python, Go, etc.) and scripting (PowerShell, etc. ) languages preferred
  • Experience with infrastructure-as-code via Terraform preferred
  • Comfortable performing version control in GIT and GitHub
  • Understanding of CI/CD
  • Understanding of non-functional qualities of application maintenance such as monitoring, logging, and alerting in tools like Datadog

 

Important: We are unable to sponsor or take over sponsorship of an employment Visa at this time for this position. Applicants must be authorized to work for ANY employer in the U.S. 

This position is OPEN to candidates seeking Fully Remote / WFH Opportunities who have a permanent residence in the United States. 

#LI_DOLF

Apply for this job

5d

Staff Software Engineer, Data Platform

ThumbtackRemote, United States
scalaairflowB2Cpython

Thumbtack is hiring a Remote Staff Software Engineer, Data Platform

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

  • Available nationwide in every U.S. county
  • 80 million projects started on Thumbtack
  • 10 million 5-star reviews and counting
  • Pros earn billions on our platform
  • 1000+ employees 
  • $3.2 billion valuation (June, 2021) 

About the Data Platform Team

Data is the lifeblood of modern companies, and for a two-sided digital marketplace like Thumbtack, even more so. The Data Platform team is a central team of software engineers who employees with various backgrounds can easily build pipelines, systems, and models, all while keeping Customer and Pro privacy in mind. You’ll work deeply with Data Scientists, Machine Learning Engineers, and other Software Engineers from across the company as customers, and collaborate closely with the Site Reliability and core service Engineering teams as partners.

Challenge

In 2024, Thumbtack is significantly investing in Data initiatives and the Engineering teams that support them, as a strategic growth area for the company. While there are interesting and difficult challenges across the entire focus area, this team is specifically poised to build the deep technological foundation to empower all others. It’s highly-leveraged, intricate and interesting work for the right type of engineer. We are the caretakers and creators of the foundational building blocks of the modern Thumbtack data system, and we need your help to build and deliver that

Responsibilities

  • Collaboratively refine and evangelize a comprehensive framework for integrating data-thinking into the software development lifecycle across Engineering
  • Work with the Data Engineering and Machine Learning teams as stakeholders to identify gaps in our current capabilities, and help build and execute on a multi-year roadmap to close them
  • Directly work with teams consisting of product engineers, analysts, data scientists, machine learning engineers throughout the company to understand their data needs, and make recommendations both how to build to their needs, but also to build processes and knowledge bases to support them
  • Drive data quality and best practices across the company
  • Help build the next generation of marketing data products at Thumbtack, based on real-time data products on top of Apache Kafka

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 5+ years of experience in software engineering, at least 2 of which focused in the data domain
  • Excellent ability to understand the needs of, and collaborate with, stakeholders in other functions, especially other Engineering teams
  • Strong fluency in at least one major programming language and would be able to switch between multiple languages. Thumbtack’s main production stack is Go, however we tend to use Python with some Scala
  • Experience designing, architecting, and maintaining data systems that serve deeply technical customers
  • Strong sense of ownership and pride in your work, from ideation and requirements-gathering to project completion and maintenance

Nice-to-Have Qualifications

  • Experience building ETL data pipelines in a modern programming language, like Python or Scala, ideally with Apache Airflow
  • Understanding of database internals and query optimization
  • Experience working with semi-structured or unstructured data in a data lake or similar
  • Experience working in engineering at a two-sided marketplace or B2C technology company
  • Experience mentoring and coaching data engineers and/or analysts

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $202,000 - $248,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $172,000 - $210,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

#LI-Remote

Benefits & Perks
  • Virtual-first working model coupled with in-person events
  • 20 company-wide holidays including a week-long end-of-year company shutdown
  • Library (optional use collaboration & connection hub)in San Francisco
  • WiFi reimbursements 
  • Cell phone reimbursements (North America) 
  • Employee Assistance Program for mental health and well-being 

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:recruitingops@thumbtack.com

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available athttps://www.thumbtack.com/privacy/.

See more jobs at Thumbtack

Apply for this job

6d

Software Engineer

carsalesRichmond, Australia, Remote
agileB2CB2Bazure.netangularAWSbackendfrontend

carsales is hiring a Remote Software Engineer

Job Description

What you’ll do

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

We’re a cross-functional  collaborative team, enjoying working together with product managers, marketing, finance, and customer service functions. You’ll get exposure to the whole product development lifecycle and fast feedback loops about how your work directly impacts the customer, and helps the business succeed.  

  • Using your expertise in modern agile practices, you’ll contribute to planning, building and supporting great software solutions that deliver quality at scale, automating where possible.   
  • Be involved in all aspects of software engineering practices including breaking down work, code review, testing, source control, build processes 
  • Collaborate and build great connections with your own team, the wider RedBook Group, and the larger Carsales family 
  • Create and enhance team culture, by sharing your knowledge and ideas, giving and receiving constructive feedback

Qualifications

What we are looking for?

  • A full stack developer with strong frontend (Angular) experience and Backend (.Net focused) with exposure to Cloud (AWS or Azure) 
  • Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously) 
  • A growth mindset and a desire to collaborate and knowledge share 
  • A passion for continuous improvement and implementing best practices in engineering 
  • Motivation to uplift your fellow team members and mentor junior talent 

See more jobs at carsales

Apply for this job

6d

Business Development Representative

ClassyRemote, US
Bachelor's degreeB2CB2Bsalesforcec++

Classy is hiring a Remote Business Development Representative

Classy helps nonprofit organizations increase their impact by creating outstanding giving experiences. Our best-in-class suite of online fundraising solutions help millions of people amplify their support for the causes they care about. As an independent subsidiary of GoFundMe, we are a global leader in modern giving across B2C and B2B, crafting new opportunities to reach more people and organizations across the world. Since 2011, Classy has powered tens of millions of donations from over 190 countries and raised over $4 billion for social good.

About the role:

Are you a dynamic, impactful, and hard-working individual who is looking to challenge yourself in new ways? The Classy sales team is hiring Business Development Representatives (BDRs) to support our push upmarket. The ideal candidate would have previous sales development experience, be excited to pursue a career in sales, and someone who has done their research on what makes an outstanding performer.

BDRs are often the first contact that a prospective customer has with Classy and spend their days conducting strategic outreach to decision makers of nonprofit organizations, while also following up and championing business relationships. BDRs are measured by their ability to strategically penetrate multiple departments within organizations to generate pipeline, facilitate qualifying calls and conduct discovery with high-level decision makers, and complete a seamless handoff of qualified prospects to our Account Executive team.

BDRs work closely with Account Executives, and thus gain a unique opportunity to develop their soft skills and business acumen from the guidance of senior sales reps; allowing BDRs to develop beneficial full cycle sales skills. The level of business and professional growth within this role is unmatched.

Success in this role is obtained by working closely with the Account Executive team to strategically target accounts, exceed monthly, quarterly, and yearly pipeline goals and handling pressure in a team-focused environment that is dedicated to success.

What you’ll accomplish:

  • Use multiple channels and approaches to obtain a minimum of 50 outreach activities a day to non-profit organizations within provided territory
  • Use strategy and creativity to reach key decision makers within provided territory
  • Facilitate qualifying calls and conduct discovery with high-level decision makers
  • Methodically qualify, build, and manage an accurate sales pipeline in Salesforce using MEDDIC
  • Accurately document and track all activities in Salesforce
  • Consistently surpassing your monthly quotas through hard work, a proactive approach to growth, and implementing feedback
  • Thrive on change while remaining highly organized, optimistic, and coachable
  • Become an expert in online fundraising - asking insightful questions, overcoming objections and understanding your client’s needs will be critical to your success.

What you bring (Required):

  • Bachelor's Degree
  • 1+ years of inside sales or relevant experience (selling over the phone/web preferred)
  • Outbound prospecting experience
  • Excellent listening, verbal and written skills
  • No fear of the phones!
  • Experience navigating through organizations to reach decision makers
  • A growth mindset, consistently working to improve your skills and adapt in a changing environment
  • High level of emotional intelligence
  • Positive attitude and a drive to win

What would be incredible to have (Preferred):

  • Previously trained in consultative / value-based selling
  • Experience using a CRM, preferably Salesforce
  • Experience using one or more of the following: Salesloft, 6Sense, LinkedIn Sales Navigator, ZoomInfo, and Chorus

Why you’ll love it here:

  • Market competitive pay
  • Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions.
  • 401(k) retirement plan with company matching
  • Hybrid workplace with fully remote flexibility for many roles
  • Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
  • A variety of mental and wellness programs to support employees
  • Generous paid parental leave and family planning stipend
  • Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
  • Learning & development and recognition programs
  • Gives Back Program where employees can nominate a fundraiser every week for a donation from the company.

Dedication to Diversity

Classy is working toward building a more diverse and inclusive environment that is representative of individuals of all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves in a space that enables productivity and meaningful work.

The expected US salary range for this position is $71,000.00 - $96,000.00, which may include potential sales incentive payments, + equity + benefits. Your recruiter can share more about the specific OTE structure for this position during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

For recent company news and announcements, visit our Newsroom.

See more jobs at Classy

Apply for this job

6d

Director, Risk and Fraud Management (remote)

ExperianCosta Mesa, CA, Remote
B2CDesign

Experian is hiring a Remote Director, Risk and Fraud Management (remote)

Job Description

The Director, Risk and Fraud Management will support existing and new products and features in the consumer financial services industry, working with risk mitigation partners and business stakeholders, including appropriate engagement with Experian Consumer Services (ECS) business governance, legal, compliance and audit functions in a three lines of defense model, with a focus on excellence in fraud prevention, risk management, and service delivery.

Risk Management Framework and Leadership responsibilities:

  • Develop, lead and maintain a best-in-class risk and fraud management program and team for consumer financial products and Experian Smart Money, our award winning credit building digital banking products
  • Actively collaborate with first line of defense business partners and external vendors to identify, manage and mitigate key areas of risk
  • Design and implement a suite of controls, including control identification, validation and testing, metrics and reporting to help identify, monitor and measure risk exposures and investigate for timely action
  • Optimize business outcomes, balanced by strategic, financial, operational, ecosystem and legal and compliance risks in collaboration with Experian’s legal and compliance teams
  • Drive accountability and contribute to effective oversight by collaborating with business partners to develop executive risk reporting for ECS senior leadership, and Experian’s regional and global risk functions, including through enhanced use of Key Risk Indicators and analytics
  • Lead and partner with ECS business governance, legal and compliance teams on identification of strategic risks, emerging risks and key business initiatives, and provide effective, constructive assistance to the First Line business functions
  • Monitor the economic, political, and business environment to ensure timely risk identification and mitigation. Escalate issues and risks through appropriate governance and processes
  • Contribute to the embedding of a risk focused culture throughout the company to promote clarity and accountability; provide frequent, targeted and tailored learning bursts
  • Engage with relevant regulatory bodies where relevant

Fraud Prevention for Consumer Financial Products and Services responsibilities:

  • Drive and lead coordinated risk mitigation and anti-fraud efforts for complex consumer financial services and FinTech programs in defined timelines to achieve specific business goals
  • Develop, implement and optimize risk mitigation, and fraud processes and procedures for efficiency, effectiveness and promote desired business outcomes for B2C financial services products
  • Develop strong, collaborative relationships with key internal and external partners to achieve program objectives
  • Design enhanced operational strategies and customer experience to minimize time to re-enablement and maintain regulatory compliance across third party partnerships and internal operations
  • Evaluate program design, processes and procedures to identify key preventative action items, dependencies and risks to implement sustainable and scalable solutions
  • Serve as a subject matter expert for risk mitigation, business governance and fraud prevention across Experian programs, in support and collaboration with key partners and stakeholders – internal and external

Qualifications

  • Leadership and progressive experience with a results-oriented growth company, in consumer financial services products
  • 8+ years of financial services, payments, financial institutions, Fintech experience with expertise and a deep understanding of financial services industry operations, systems and ecosystem players in risk management, risk reduction, fraud operations and fraud prevention
  • 4+ years leadership and management experience, building and leading high-performance teams
  • Passion for improving quality, identifying root causes and strategic solutions to complex fraud problems, balancing risk-reward in regulated industries
  • Business acumen, extensive experience developing/maintaining/uplifting risk management practices to both enable and protect business growth
  • Experienced and credible in building valuable relationships with all roles and levels within a highly matrixed environment
  • High professional maturity, exceptional inter-personal and relationship development skills, ability to influence executive decision-making, and exposure to a broad range of functional experiences
  • Industry leader and SME in risk management, fraud operations, strategy, process optimization, and customer experience with a validated history of balancing fraud and risk, consumer experience and business performance needs
  • Excellent written, verbal and influencing skills, with ability to assess and summarize facts and risks, with practical and strategic solutions; apply complex legal and regulatory requirements and risk management frameworks to drive effective outcomes
  • Visionary with execution skills to transform strategy into action and drive results in a fast-paced, dynamic work environment
  • Familiarity with AI ML, anti fraud and risk mitigation technology, tools and platforms a bonus
  • Team player and individual contributor, resilient, dynamic leader with relentless pursuit of excellence
  • High personal integrity, intellectual curiosity, accountability
  • Sense of humor and sense of adventure – desire to change the status quo and execute a vision

See more jobs at Experian

Apply for this job

7d

Guest Experience Manager

VAWAABrooklyn, NY Remote
B2CDesignslack

VAWAA is hiring a Remote Guest Experience Manager

The Guest Experience Manager role is an opportunity for an entrepreneurial people person to help deliver the best end-to-end experience to VAWAAs guests worldwide.

You will be part of the core team at VAWAA.com(Vacation With An Artist) building the first global marketplace to book apprenticeships with master artists & makers around the world – the fingerprints of humanity and agents of change.

Your work to bring delight to customers and turn them into evangelists will be at the center of the VAWAA experience. It will reach a global community of people driven by passion and purpose across 45+ countries.

You'll be joining an early stage startup founding team, led by a purpose driven founder, at a major inflection point in the growth of the company. We've won the prestigious Webby Award for Best in Travel, have 98% 5-star guest ratings and been featured in New York Times, Guardian, WSJ, National Geographic, Vogue, Conde Nast, Travel & Leisure, Artsy and many arts and design publications.

What we're looking for

  • 2+ years experience in B2C digital customer service role at an early stage / fast growing startup.
  • Experience working with customer service and CRM tools like Customer.io, Streak, Helpscout, Hubspot etc.
  • Extensive international solo travel experience.
  • Creative problem solving skills to support guests through international trip planning and logistics, decision making, personalization of the VAWAA experience, budget etc. via various digital channels.
  • Persuasion skills to uncover objections and convert a guest from NO/ MAY BE to a YES and help them make their dreams come true.
  • Strong operations mindset with experience in setting up automations, processes and operational efficiencies required to scale.
  • Knowledge of global arts, design, crafts and culture.
  • Excellent verbal and written communication skills for English and non-native English speakers.
  • You're ultra detail oriented, organized and can multitask like a boss - nothing gets past you.
  • A strong independent work ethic. You strive for excellence and take pride in your work.
  • You're naturally positive and a people person - we love making others happy.
  • Company is running 7 days/wk and customer inquiries drive the business, so a willingness to cover when needed and commitment to delivering timely responses is required.

    What you'll do

    • Understand the VAWAA community, build relationships and create long term loyal customers.
    • Manage all aspects of the customer booking journey, from managing inbound sales, to bookings all the way to post experience.
    • Exceed and provide a delightful customer experience for all bookings. (We’re talking 20 on a scale of 1-10).
    • Help customers through their travel decision process, providing personalized recommendations and follow ups.
    • Accurately process, confirm and manage all customer bookings.
    • Manage booking payments, refunds, rescheduling, cancellations, promo codes, gift cards.
    • Manage customer and booking related communication with artists.
    • Encourage & manage post-experience feedback, photos, and reviews.
    • Identify opportunities to upsell.
    • Generate loyal repeat customers and referrals.
    • Work with the Marketing Manager to share customer stories.
    • Monitor metrics, provide customer feedback and translate learnings with actionable recos to VAWAA team.
    • Optimize booking flow to reduce friction and scale operations.
    • Work with team to scale human & personalized aspects of customer interaction.
    • Work efficiently with the tools we use daily to work: Slack, Streak, Customer.io, Google Documents, Trello, Mailchimp etc.


    What you can expect

    • We are here on a mission to lead the way for best experiences in our category. We will grow with urgency, but thoughtfully.
    • You will be part of the core team that shapes VAWAAs future.
    • We have a strong culture of curiosity, creative thinking, ALWAYS learning and being our best self. It allows us to deliver excellence and dedication.
    • Our founder has a heart forward, purpose-driven leadership style. We make everyone feel loved, welcome and safe.
    • We take ownership at all levels by leading with truth, optimism, tenacity & courage. We do not make excuses.
    • Health and dental benefits.
    • Working at VAWAA means one VAWAA experience every year - on us, plus swag.
    • You will enjoy an immediate global community of master artists/ makers and fascinating people from a variety of creative backgrounds.
    • Salary range based on experience and circumstances is 55K-65K and stock options. For candidates with significant experience, we can discuss additional equity compensation.


    We are based in New York, but open to remote applications from within the US.

    Tip: Cover Letters that include a link to a short 5 min video explaining why you are the best person for this role will be given preference.

    --------

    As a Equal Opportunity Employer, VAWAA will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

    See more jobs at VAWAA

    Apply for this job

    8d

    Customer Support Associate

    TruebillWashington, D.C., Remote(USA)
    B2Cc++

    Truebill is hiring a Remote Customer Support Associate

    ABOUT ROCKET MONEY ????

    Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

    We’re currently looking for a full-time Customer Experience Associate who shares this mission and wants to contribute to our support team as we continue to grow.

    ABOUT THE ROLE ????‍♀️

    • Use an online chat platform to talk with Rocket Money's members.
    • You’ll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues.
    • Provide resources and guide members on how to maximize their Premium Memberships.
    • Escalate technical issues to the engineering team and communicate solutions to members.
    • Draft support articles and assist with creating member tutorials.
    • Use the Rocket Money app regularly and provide detailed feedback to the product team on beta features.
    • Other duties as assigned by supervisor.

    Only short-listed candidates will be contacted for an interview.


    ABOUT YOU ????

    • You have an interest in personal finance and a desire to see others succeed in managing their money.
    • Great Communication -- Your writing is impressive and you love talking with people!
    • Empathetic -- You're able to relate to and validate our member's experiences and find meaningful solutions to make the situation better.
    • Proactive Problem Solving -- you’re able to identify possible issues and potential resolutions.
    • Workflow Management -- You know how to efficiently balance multiple competing priorities.
    • Taking Initiative -- You’re willing to jump in and help wherever help is needed. You love to learn and are constantly looking to improve.
    • Self-Motivation -- You're committed to improving professionally and personally. You love to push yourself to the limits of your ability.
    • Customer service experience in a B2C tech company is a plus!

     

    WE OFFER ????

    • Health, Dental & Vision Plans
    • Competitive Pay
    • Matching 401k
    • Unlimited PTO
    • Lunch daily
    • Snacks & Coffee
    • Commuter benefits

    Additional information: Salary range of $20 - $24/hour + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

    Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    See more jobs at Truebill

    Apply for this job

    10d

    justETF Data Analyst Marketing (m/f/x)

    Scalable GmbHBerlin, Germany, Remote
    agiletableaujirasqlB2CmobileAWS

    Scalable GmbH is hiring a Remote justETF Data Analyst Marketing (m/f/x)

    Job Description

    • Own, manage and develop the marketing reporting for all online- and offline channels
    • Full ownership of the marketing cost, -budget and -performance reporting infrastructure and data visualization
    • Improve tracking quality for web- and mobile channels with a focus on performance marketing
    • Analysis of channel- and campaign performance and deduction of concrete action items to drive our business goals
    • Cross functional collaboration with other teams such as Product, Engineering and Marketing
    • Communicate and deliver ad hoc analyses on performance effectively

    Qualifications

    • Previous experience in the field of digital analytics or data science in a high growth environment
    • Strong SQL skills and database knowledge, programming experience is a plus
    • Good understanding of marketing attribution and key KPIs such as CPL, cohorts, CVR, CAC
    • Experience with BI tools (such as AWS Quicksight, Tableau, Google Datastudio)
    • A passion for solving analytical problems using quantitative approaches and for translating your insights into data-driven and actionable recommendations
    • Experience with common agile working tools like Jira, Confluence and similar applications
    • Strong work ethic, personal accountability and ownership and attention to detail
    • Experience in finance or b2c services is a plus
    • Excellent English communication skills (German is advantageous but not necessary)

    See more jobs at Scalable GmbH

    Apply for this job

    11d

    Brand Strategy Director - UK

    B2CB2BDesign

    Indigo Slate is hiring a Remote Brand Strategy Director - UK

    Brand Strategy Director - UK - Indigo Slate - Career Page

    See more jobs at Indigo Slate

    Apply for this job

    13d

    Director of Growth Marketing

    The HOTHSt. Petersburg, FL Remote
    B2CB2Bsalesforce

    The HOTH is hiring a Remote Director of Growth Marketing

    Hey! We’re The HOTH.

    Our name stands for Hittem’ Over the Head – in other words, to bludgeon with awesomeness.

    It can be used as a noun (as in our product, or brand), or as a verb (to HOTH someone or HOTH something). And it’s how our clients refer to one of the world’s top Digital Marketing companies.

    About The Position:

    Alongside The HOTH, our parent company, Next Net Media, owns several other sister companies. We're looking for a dynamic Director of Growth Marketing to not only help The HOTH continue to soar, but all of Next Net Media.

    As the Director of Growth Marketing, you'll lead our marketing team as we achieve key objectives, including lead generation, account sign-ups, and revenue growth.

    Your expertise will help us shape our marketing strategies, continue to focus on performance metrics, and establish a consistent plan for sustained success.

    Some day-to-day responsibilities include:

    • Crafting and executing growth strategies uniquely tailored to each of our brands
    • Taking charge of our website's strategic direction, with a focus on enhancing user engagement
    • Planning, scheduling, and managing monthly webinars with the Marketing Director, integrating them into our broader content strategy
    • Orchestrating promotional activities
    • Working in tandem with external agencies to refine and improve key metrics such as Cost Per Lead (CPL) and Cost Per View (CPV), New Users, Cost Per Account Signup, and ROAS
    • Collaborating with the Email Marketing Manager to develop a monthly calendar that effectively balances customer acquisition and retention
    • Innovating and improving e-commerce strategies to increase a la carte purchases such as Link Outreach, Technical SEO Audit, and Link Insertions
    • Partnering with the brand team to create impactful ads, lead magnets, landing pages, and email campaigns
    • Monitoring, analyzing, and reporting on key performance indicators to gauge success and guide future strategy adjustments

    This is a remote, full-time opportunity available to U.S. Residents.

    Skills/Knowledge You MUST Have:

    • Proven Growth Experience with brands in B2C or B2B
    • Experience in managing SEO, email marketing programs, Paid Ads, and Data Analytics
    • Knowledge of creating, growing, and scaling Lead Generation and Book A Call funnels
    • Experience with Looker Studio building dashboards
    • In the weeds tasks/experience is a must, including but not limited to:
      • Ad Creation
      • Offer Creation
      • Marketing Strategy
      • Tracking Setup (GA4, GTM, Server-Side)
      • Funnel Builds
      • Zapier
      • Calendly/Chili Piper or a similar tool
      • Extremely detailed and organized.
      • G-Suite
      • Asana
      • Hotjar
      • Webinar software
      • CRM Knowledge is needed.
      • Salesforce knowledge is a plus
      • SEO
      • Data interpretation
      • Project management
      • Task execution
      • Problem-solving
      • The role is also best suited for a multi-faceted marketer who can create and implement new strategies to grow the business.

    The Director of Growth Marketing will lead the marketing operations of distinct brands under the Next Net Media umbrella. This role is responsible for daily oversight of these brands' marketing activities, coordinating closely with sales and product teams.

    Here are some reasons you want to work with us:

    • We’re awesome. 100% results-driven. No bullshitters.
    • Our parent company has been voted one of Tampa Bay's Best Places to Work for the last five years in a row by the Tampa Bay Business Journal.
    • We are a driven, successful, fun company that is experiencing insane growth.
    • We are on the leading edge of innovation for Digital Marketing products and services with a very successful history of mergers and acquisitions.
    • We love to promote from within.
    • We have a cool office environment in downtown St. Pete - voted one of Tampa Bay's Coolest Office Spaces by the Tampa Bay Business Journal
    • Our compensation package is very competitive. We’re talking:
      • 401k
      • Healthcare
      • Paid Vacation, Sick Days, and Holidays
      • $50/month Wellness Stipend
      • Monthly Bonus Opportunities
      • Charity Donation Opportunities
      • Dog-Friendly Office
      • & more you can read on our Careers Page!

    The salary range for this position is $85,000 - $95,000 per year dependent on experience and skills, plus annual bonuses at 4% of base pay.

    Application:

    Please fill out the application form and attach your resume.

    In your responses, tell us a bit about yourself, why you're interested in this role, and include the word 'banana' somewhere (bonus points for creativity!).

    *The HOTH does not and will not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, political affiliation, or military status in any of its activities or operations.

    See more jobs at The HOTH

    Apply for this job

    Revolution Prep is hiring a Remote Academic Advisor (Consultative Sales position)

    Job Summary

    Reporting to a Regional or Area Sales Director, the Sales Rep will support their region by speaking with new & existing families and identifying the right tutoring program for their needs and budget. By utilizing the sales strategies and training received, you will be responsible for maximizing the bookings from the lead sources and accounts assigned to you. You will follow up on all your leads in a timely basis, with a goal to speak with as many families as possible, delivering program recommendations via Zoom or phone. After purchase, you will initiate appropriate program follow through and will provide excellent customer service and program management for the duration of the customer’s lifecycle with Revolution Prep. Our goal as a team is to provide a remarkable experience that our customers refer their friends and family to us and our partners continue working with us.

    You will primarily be measured on your bookings, both new business and repurchases. You will also be measured on several key performance indicators.

    This high pace and high activity job is perfect for experienced sales individuals looking to maximize their earning potential as an individual contributor. Because this role involves working directly with our leads, potential new customers, and existing customers, you'll need excellent communication skills, both written and oral, have a high attention to detail, and be excited by a fast-paced position.

    Duties / Responsibilities

    • Be an expert in consulting families on the college readiness process

    • Responsible for lead follow-up and monthly sales quotas

    • Complete lead activation on a timely basis by making high volume of calls and outbound SMS campaigns daily to introduce and grow sales

    • Ensure outstanding customer service to achieve company’s Net Promoter Score goals

    • Daily, deliver excellent customer service to families ensuring program success

    • Deliver excellent service in sales and customer retention to support growing school and community partnerships

    • Identify opportunities to influence brand recognition beyond current client base

    • Aptly handle challenging customer service needs

    • Regularly follow-up with book of business families and other internal stakeholders to check in on progress

    • Collaborate with tutors assigned to programs to identify expansion and repurchase opportunities.

    • Craft strong recommendations to families to drive repurchases

    • Actively reach out to book of business families to generate sibling expansion purchases and parent referrals

    • Own our industry-leading NPS results

    • Standard working hours are Monday through Friday, with some evening and weekends expected.

    • Assist regions in business development activities including attending fairs, conventions, and community and school events to promote your business and generate new leads, as needed

    • Minor to moderate travel as required to support business development activities

    Ideal candidate located in: Washington state, Oregon, Colorado or Utah

    See more jobs at Revolution Prep

    Apply for this job

    15d

    Paid Media Strategy Director - USA

    10 years of experienceB2CB2BDesign

    Indigo Slate is hiring a Remote Paid Media Strategy Director - USA

    Paid Media Strategy Director - USA - Indigo Slate - Career Page

    Indigo Slate is hiring a Remote Strategic Account Director - Seattle, WA

    Strategic Account Director - Seattle, WA - Indigo Slate - Career PageSee more jobs at Indigo Slate

    Apply for this job

    Healthy Back Institute is hiring a Remote E-commerce Marketplace Specialist

    E-commerce Marketplace Specialist - Healthy Back Institute - Career PageSee more jobs at Healthy Back Institute

    Apply for this job

    Oscar Health is hiring a Remote Senior Director, Business Communications

    Hi, we're Oscar. We're hiring a Senior Director, Business Communications to join our Communications team.

    Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

    About the role

    The Senior Director of Business Communications will be responsible for building the Business Communications practice in the Oscar Communications organization. This leader will oversee communications for Oscar’s key business lines: Oscar Insurance and +Oscar (learn more about +Oscar here). The Senior Director of Business Communications will serve as a strategic counselor for Oscar’s senior leaders and as the team expert on integrated communications that accelerate business and company growth priorities. 

    The Senior Director of Business Communications will promote and elevate Oscar’s businesses in the market and with our people. This role will be responsible for crafting and executing a holistic and dynamic communications strategy that will optimally position Oscar’s businesses with key audiences and partners, serving as a catalyst for continued expansion in category awareness, brand love, and business growth. The Business Communications leader will partner closely with leaders across the Communications team, including External Communications on B2B and B2C-focused earned media, owned media channel activations, financial communications, and corporate thought leadership. This leader will also partner with Internal Communications on leadership and employee activations. 

    In addition, the Senior Director of Communications will work closely with P&L and cross-functional leaders. This role will also be responsible for working downstream with functional experts to ensure business communications execution is consistent, effective, on-brand, and compliant across internal and external campaigns, community activations, and sales enablement.

    You will report to the Vice President, Communications.

    Work Location: 

    Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

    If you live within commutable distance to our New York City office ( in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role. 

    You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

     

    Pay Transparency:

    The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $192,000 - $252,000 per year. The base pay for this role in all other locations is: $172,800 - $226,800 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

    Responsibilities

    • Develop Oscar’s Business Communications function, leading a growing team of communicators and incorporating best practices in communication and across the healthcare technology industry (people, processes, expectations, work product). 
    • Partner closely with Oscar Insurance and +Oscar business leadership, and other senior executives, to map dedicated business line communications strategies aligned with company strategy evolution and in support of highest priority business growth objectives. 
    • Drive in-market and national external communications campaigns promoting the value of Oscar Insurance’s and +Oscar’s products and services, including cut-through-the-clutter content, data, and stories leveraging earned, owned, and paid media channels to reach key B2B and B2C stakeholders and client prospects. 
    • Develop tailored executive thought leadership platforms, including presentation, event, networking, written, and social media (emphasis on LinkedIn) opportunities, to show the innovative perspectives of our Oscar Insurance and +Oscar leadership.
    • Partner closely with Brand, Sales, Growth Marketing, and Product Marketing teams to unearth new story and campaign ideas. Strategically time communications across the business lifecycle with audiences that matter — driving prospect engagement throughout the sales funnel. 
    • Work hand-in-hand with the External Communications team to drive earned press coverage with priority national and local outlets, keep the market up-to-date on our latest news, and proactively identify opportunities to highlight Oscar’s businesses in relevant stories – increasing visibility, share of voice, and positive sentiment for Oscar Insurance, +Oscar, and our company. 
    • Partner with the Internal Communications team to drive scaled leader enablement, team-based, and broader employee rollouts, further activating our people as carriers of our business line messages and strategies. 
    • Plan, own, and coordinate deeper-level leader and employee communications tailored to each business line, including all hands, manager calls, leadership meetings, presentations, talking points, leadership messages / emails, videos, organizational announcements, among others.
    • Provide counsel to business leaders and other internal partners on strategic business positioning and issues management.
    • Create consistent tone and voice for each Oscar business line, ensuring consistency and connection to larger company thought leadership and messages to ensure relevance.
    • Monitor and evaluate results of Communications programs and initiatives — leveraging data, metrics, and new technologies to track progress and feed the business insights for continuous improvement.
    • Compliance with all applicable laws and regulations 
    • Other duties as assigned 

    Qualifications

    • 12+ years of experience in public relations and corporate communications for a strategic communications agency or similar in-house role.
    • 8+ years experience managing a team of communicators.  
    • Experience running Business Communications teams at other companies.  
    • Experience managing multiple, complex projects at once and working in a deadline sensitive environment for C-suite-level executives. 
    • Experience working in the healthcare technology industry, with an understanding of payor, provider, patient, and B2B services marketplace dynamics.

    Bonus Points

    • Stellar writing skills, with an ability to produce content quickly, thoroughly, and thoughtfully for a variety of audiences across multiple channels and vehicles.
    • Strong verbal communications, with a proven ability to present and clearly and succinctly articulate strategies and recommendations.
    • Proactive self-starter with a team player mindset who can jump into virtually any scenario, demonstrating good judgment with Oscar employees at all levels.
    • Strong business acumen with proven analytical skills and ability to tie results to strategic business objectives.
    • Ability to prioritize and delegate, but comfortable rolling up sleeves to get things done on a nimble team in a fast-paced environment (nearly everything in this role is a team effort).
    • Experience working for younger, high-growth companies and more mature companies.  
    • Ability to thrive in new adventures with excitement at the prospect of driving new innovations and business models in healthcare.

    This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere

    At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

    Pay Transparency: 

    Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

    Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

    Reasonable Accommodation:

    Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

    See more jobs at Oscar Health

    Apply for this job