Facebook is now hiring! No need to apply, they already have all of your details.

Hoping we got a chuckle out of you - and while you're here reading, we might as well tell you that we have no idea if they're hiring, but we are! One of our clients is looking for a Social Media Specialist to add to their team. They run a vibrant and innovative IT and software business that aims to provide modern tech solutions to companies of all sizes. They help their clients drive innovation, simplify operations, and reach their goals. They're particularly successful in the medical industry. You'll help improve their online presence across various platforms and develop and manage the social media strategy to build brand awareness. You'll be engaging with their target audience, driving traffic, and improving conversions. You'll be responsible for creating persuasive content that their followers can connect with, relying on your expertise in the latest trends and best practices. 

Your responsibilities will include:

• Increase their brand awareness and engagement by implementing social media strategies
• Prepare compelling content for various social media platforms, like X, LinkedIn, Facebook, Instagram, etc.
• Keep an eye on channels for trending ideas, news, and feedback
• Review analytics information to revise current strategies & guide future ones
• Cooperate with other departments to prepare campaigns
• Manage comments and interactions live
• Keep track of latest trends and best practices
• Manage ad campaigns

We're looking for the following requirements:

• Previous experience as a Social Media Specialist or similar role
• Excellent grasp of all platforms and best practices
• Written English proficiency and great communication skills
• Innovative and creative mindset to produce fresh ideas and strategies
• Experience using analytics tools
• Comfortable working independently and with a distributed team
• Bonus points for a degree in Marketing, Communications, or similar field

If you meet these qualifications and are ready to contribute your expertise to a dynamic team, we encourage you to apply! As opposed to Facebook, we don't have your details, so please use the form below =)

Do you like wearing hats? What if the hat is made out of… MONEY? Yes, we are hiring someone to wear our money-hat!

We are a fast-growing Canadian company with employees all over the world. We are leading the remote work revolution by enabling tech experts to work from wherever in the world they choose, while providing their premium skills to North-American companies.

Our intention is to evolve this role as the company grows, into a full-fledged VP of finance/CFO position where you would be able to make important financial decisions about the company’s future.

Here’s What You and your team will be doing:

• Bookkeeping
• Managerial accounting / cost accounting
• Dealing with payments /payroll / transfers
• Accounts receivable
• Improving financial models
• Cash flow analysis
• Troubleshooting client’s accounting problems

We Need You To Bring To The Table:

• An Accounting\Financial degree
• Experience with both financial and managerial accounting
• International accounting experience
• IFRS experience
• Experience with financial reporting

And You’ll Get Bonus Points If You Also Have:

• Experience with Canadian accounting
• Experience in a Senior financial position
• Experience in the Tech and/or Recruitment industry
• Experience with Payroll (any country)
• US GAAP experience
• Understanding of VAT (GST/QST)
• Background in customer service

Here’s What’s In It For You:

• Remote work! You don’t need to come into the office!
• Work with a bunch of crazy geeks! Never a dull moment.
• Wear a money hat! (Only if you want; not really made out of real money.)

 Sounds like your thing? Get in touch, send us your CV!

Apply here to have your CV in our database.

Did you know that queue is pronounced from only the letter "q" as the other four letters are waiting for their turn? Don't get the wrong idea though - our client's ticket queue is spick and span! 

They are a leading Managed Services Provider who have been in the industry for nearly fifteen years. They like to think of themselves as a community-centered organization: they have clients in different sectors within their region, and their mission is to help them succeed. Their values? To do it with empathy - they want to deliver friendly, caring, and responsive service 100% of the time.

They have a small and highly efficient team, with a leader who has 25 years of experience in the IT support industry. The team is fairly small - you'd be working alongside a Director of Operations and Level 3 Engineer, and a few other Level 2 Engineers. They're expecting to grow at least 50% this year, so business is booming! The majority of the company's growth stems from current clients' new projects.

This is a perfect position for someone who enjoys working alongside customers to prepare tailored solutions for their technical needs, and someone passionate about breaking down intricate problems. This client is keen on finding someone who is able to manage tickets, and wants to grow with the company. Their ticket queue is in the single digits, so despite their growth they have everything under control, and have a well-organized task management plan to ensure everything is taken care of. Collaboration is the kew here - you'll be constantly in sync with your team members.

Your responsibilities will include:

• Provide extraordinary customer service and support on incoming calls and escalated tickets, and ensure a timely and solid resolution of their issues, making use of remote tools and diagnostic utilities
• Organize incident priorities to make sure SLAs are met
• Configure and/or install hardware and software components
• Manage antivirus software and keep definitions updated
• Use Active Directory, File & Print services, DNS and DHCP for server administration
• Run preventative maintenance
• Supply and configure system for new hires
• Onboard new customers and lead network discoveries
• Assist in identifying infrastructure upgrades or projects, and propose improvement plans to clients
• Keep a tidy log with time entries and support notes using their PSA
• Keep clients updated on their projects and cases
• Update client's IT environment information in the documentation system
• Document policies and procedures
• Be a part of the on-call rotation with other Level 2 and Level 3 staff
• Keep up to date with security best practices
• Troubleshoot issues with any of the folowing:
  • MS Office Suite
  • Windows 7/10/11, MacOS, Android/iPhone
  • LAN/WAN connectivity
  • Onsite Hosted and Exchange email/Exchange environments
  • Firewall configuration (VPN, port forwarding, and more)
  • Cloud phone providers
  • Third party applications, with additional assistance from the vendors
  • Hardware diagnostics related to servers, workstations, laptops, routers, switches, etc.
  • Group policy objects
  • User profiles
  • Active Directory
  • Windows domains and workgroups
  • Windows Server 2012/16/19/22
  • Azure and AWS
  • VMWare and Hyper-V

These are the required skills and experience:

• 3+ years of experience as an IT Technician, preferably for an MSP (or serving multiple clients).
• MS 365 administration.
• Desktop and server operating systems (Windows 7 and 10, Server 2008, 2012, and 2016, and Mac OS).
• Active Directory.
• Understanding of networking devices and appliances.
• Exellent interpersonal, problem-solving, and customer service skills
• Familiarity with these brands: Android, iOS, Microsoft, Ubiquiti, Apple, Dell, Lenovo, HP, APC, Aruba, Datto, Cisco, QNap, Proofpoint, SonicWALL, Sophos, Synology.

• Knowledge of Azure and AWS
• CompTIA A+ and/or CompTIA Network+
• Kaseya RMM and Autotask PSA Experience

If you're looking for a collaborative, supportive team and a great place to work - look no further! Fill out the form below to get started!