Solutions Engineer Remote Jobs

34 Results

3d

Technical Solutions Engineer

FlywireUSA Remote, US
jiraB2Bjava

Flywire is hiring a Remote Technical Solutions Engineer

Job Description

The Opportunity:

The main objective of the Technical Solutions Engineer is to understand the technical architecture of our B2B platform and integrations, architect solutions and troubleshoot unstructured issues.

  • Use your technical knowledge to partner with Sales on discovery calls and recommend the proper solutions & integration approach

  • Work with existing clients and partners to troubleshoot and test integrations and monitor system performance and quality

  • Partner with the product and engineering teams on all aspects of Flywire’s product solutions for B2B payments

  • Work closely with Implementation, Technical Support and Client Success to understand client needs, complex implementations, and production issues and recommend solutions

  • In partnership with product management, implementation, sales and engineering, create repeatable processes and documentation

  • Provide mentorship for new hires as they learn about our products, integrations, and implementation policies and procedures

  • Assist with data gathering, analytics, and technical support metrics necessary for meeting our team goals and objectives

  • Help contribute to an ever improving culture and customer experience everyday

 

 

Qualifications

Here’s What We’re Look For:

  • Required: 4+ years experience in technical software or professional services

  • Required: Experience in configuring, implementing and integrating software or middleware in a customer facing role

  • Required: 2-4 years of software development or support engineering experience

  • Experience in fintech or the payment industry is desired

  • Experience with Workato is desired

Technologies We Use:

  • Jira, Workato, Sumo Logic, JavasScript, Java

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6d

Senior Solutions Consultant

6senseUnited States, Remote
marketoB2Bc++

6sense is hiring a Remote Senior Solutions Consultant

Our Mission: 

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. 

Our People: 

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in defining the future of our industry-leading technology.  6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. 

We want 6sense to be the best chapter of your career. 

The Role: Imagine selling a solution that will predict for your customers (with an 85% accuracy)who is going to buy, what they’ll buy and when. As a Solutions Consultant at 6sense, you’ll be an instrumental player to our growth as we build upon the success we’ve had delivering predictions for enterprises like Dell, Thomson Reuters, Udemy, and Tableau. We will trust you to evangelize 6sense with a focus on both pre and post sales efforts. 

The Fit: We’re in the high growth phase of building our solutions consulting team so we’re looking for people who not only have a track record of being the best of the best, but can also think critically about driving customer growth and building our SC organization. This is a unique opportunity to help shape and accelerate our success. 

Here are the traits you exhibit; 

  • 4+ years of experience in a similar role (sales engineer, solutions consultant) and a broad technical background in the B2B Marketing/Sales tech space 
  • Clear, succinct communicator – Using your customer’s language, you’ll help them clearly understand the value 6sense delivers 
  • The ability to actively partner with strategic sellers on account strategy, stakeholder management and opportunity planning for large enterprises 
  • Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple strategic customers 
  • Excellent written and verbal communication skills and interpersonal skills, with the ability to develop and maintain deep relationships with leaders and executives 
  • Experience working in the sales lifecycle and driving outcomes in a customer-facing environment 
  • Technical expertise – You’ll demonstrate and speak to how 6sense drives success through multiple integrations across our customer’s marketing and sales technology stack (Adobe, Drift, Marketo, Eloqua, SalesLoft, and Outreach just to name a few) 

You also likely have: 

  • Effective leadership skills and confidence in customer meetings 
  • Experience developing executive engagement skills and presence, with an ability to establish strong relationships with decision makers and build credibility at all levels 
  • A background developing and executing account plans spanning multiple business units across complex organizations 
  • We are creating a different kind of company. If this sounds like a breath of fresh air and a place where you’ll thrive as you take your success to the next level, we should talk! 

Minimum Requirements: 

  • 4-6 years in a sales engineer, solutions consulting role 
  • Strong knowledge of marketing and sales tech ecosystem including web analytics, content management, sales engagement, marketing automation, and CRM 
  • Deep understanding of enterprise sales cycles and engagement 
  • Ability to articulate the technical and functional capabilities of 6sense to both marketing and sales audiences 
  • Ability to manage RFI/RFPs with tight deadlines 
  • Experience working directly with product and engineering 
  • Experience building content, documentation 
  • Willingness to travel up to 25% 
  • Strong presentation skills 

Preferred Requirements: 

  • Experience selling to Enterprise CMOs, VPs Demand Gen, Marketing Operations, Sales leaders 
  • Strong and demonstrated written and verbal communications skills 
  • Ability to work in a fast-paced, team environment #LI-remote 

Every person in every role at 6sense owns a part of defining the future of our industry-leading technology. You’ll join a team where curiosity is prized, no one’s satisfied with the status quo, and everyone’s all-in on the collective good. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. 

Base Salary Range: $118,140 to $181,148. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Notice of Collection and Use of Personal Information for California Residents:California Recruitment Privacy Notice and Policy

Our Benefits: 

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. 

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds. 

Equal Opportunity Employer: 

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries tojobs@6sense.com. 

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6d

Technical Solutions Engineer

AristaKraków, Poland, Remote
javac++linuxpythonjavascript

Arista is hiring a Remote Technical Solutions Engineer

Job Description

Going far beyond the standard call center or tiered support position, the Technical Solutions
Engineer at Arista Networks is a top-level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations.

The TSE works in a non-silo environment, supporting all of Arista’s products and the many network. protocols and features covered by EOS. They will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreations in a dedicated lab environment.

Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction.

Responsibilities:
● Respond to customer product inquiries via telephone or email.
● Resolve customer concerns raised during installation, operation, maintenance or product
application or compatibility issues.
● Interpersonal skills and product knowledge and expertise are critical to responding to daily
customer-centric activities.
● Troubleshoot problems with hardware equipment and software applications and recommend
corrective action.
● Document customer communication and recurring technical issues to support product quality
programs and product development.

Qualifications

Required Product Knowledge and Technical Skills:
● Working knowledge of the networking industry, products, and protocols
● Minimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:
○ AAA/RADIUS/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE
802.3ab & IEEE 802.3ae) and other higher speed Ethernet interfaces, EVPN, IEEE 802.3x flow control and IEEE 802.1Qbb priority-based flow control, ICMP, IGMP, IPSec, IPv4 & IPv6, LACP, LLDP, MACSec, MPLS, NAT, OpenFlow, OSPFv2 and OSPFv3, PIM, QoS, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1D), VARP, VRRP, VLAN (IEEE 802.1Q), VRF, VXLAN

● Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar
packet generation and analysis tools) is highly desired
● A strong comfort level with Linux is highly desired
● Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell)/ Cloud
Environment/Automation a plus

Desired skills:
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer
environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development – both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.

Education:
Minimum education is a B.S or ideally an MS in a technical field (CS/EE preferred) or related.
Industry certifications are preferred. Prior TAC experience preferred.

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16d

Senior Solutions Engineer - Commercial

ClarifaiRemote (India)
5 years of experiencec++python

Clarifai is hiring a Remote Senior Solutions Engineer - Commercial

About the Company

Clarifai is a leading, full-lifecycle deep learning AI platform for computer vision, natural language processing, and audio recognition. We help organizations transform unstructured images, video, text, and audio data into structured data at a significantly faster and more accurate rate than humans would be able to do on their own. Founded in 2013 by Matt Zeiler, Ph.D. Clarifai has been a market leader in AI since winning the top five places in image classification at the 2013 ImageNet Challenge. Clarifai continues to grow with employees remotely based throughout the United States, Canada, Estonia, Argentina & India.

We have raised $100M in funding to date, with $60M coming from our most recent Series C, and are backed by industry leaders like Menlo Ventures, Union Square Ventures, Lux Capital, New Enterprise Associates, LDV Capital, Corazon Capital, Google Ventures, NVIDIA, Qualcomm and Osage.

Clarifai is proud to be an equal opportunity workplace dedicated to pursuing, hiring, and retaining a diverse workforce.

Your Impact

You have the opportunity to be a technical liason in the AI space for one of the leaders in AI CV. As one of Clarifai’s Sales Engineers you will explain you will leverage cutting-edge ML tools to show our prospects and customers how our platform can be used to solve their use case. 

Responsibilities

  • Work together with Account Executives to collaboratively lead customer meetings while sharing technical expertise and knowledge of our solutions.
  • Lead and deliver technical product presentations, demonstrations, and evaluations for customers, prospects and internal sales personnel.
  • Understand customers’ technical requirements and articulate how our platform can support business value.
  • Provide strategic guidance and recommendations to clients and Account Executives throughout the sales process.
  • Participate in scalable and repeatable processes for customer technical validation.
  • Create innovative, enthralling presentations which help customers understand "why" they need to buy the solution.

Requirements

  • 3 - 5 years of experience as a Sales Engineer, Presales Engineer, Solution Engineer, Solution Architect or similar role.
  • 3 - 5 years experience creating Python scripts and utilizing web APIs.
  • Ability to complete a task with little supervision, organized, ability to work on multiple projects at once.
  • Experience building and delivering demos and running technical validation events (workshops, POCs, POVs)
  • Excellent interpersonal skills and relationship building experience.

Great To Have 

  • Understanding of AI/ML and experience with computer vision.
  • Understanding of MEDDPICC and how to qualify deals.
  • Understanding business value and how to gather value metrics.

 

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16d

Senior Solutions Engineer - Public Sector

ClarifaiRemote (DC)
5 years of experiencec++python

Clarifai is hiring a Remote Senior Solutions Engineer - Public Sector

About the Company

Clarifai is a leading, full-lifecycle deep learning AI platform for computer vision, natural language processing, and audio recognition. We help organizations transform unstructured images, video, text, and audio data into structured data at a significantly faster and more accurate rate than humans would be able to do on their own. Founded in 2013 by Matt Zeiler, Ph.D. Clarifai has been a market leader in AI since winning the top five places in image classification at the 2013 ImageNet Challenge. Clarifai continues to grow with employees remotely based throughout the United States, Canada, Estonia, Argentina & India.

We have raised $100M in funding to date, with $60M coming from our most recent Series C, and are backed by industry leaders like Menlo Ventures, Union Square Ventures, Lux Capital, New Enterprise Associates, LDV Capital, Corazon Capital, Google Ventures, NVIDIA, Qualcomm and Osage.

Clarifai is proud to be an equal opportunity workplace dedicated to pursuing, hiring, and retaining a diverse workforce.

Your Impact

You have the opportunity to be a technical liason in the AI space for one of the leaders in AI CV. As one of Clarifai’s Sales Engineers you will explain you will leverage cutting-edge ML tools to show our prospects and customers how our platform can be used to solve their use case. 

Responsibilities

  • Work together with Account Executives to collaboratively lead customer meetings while sharing technical expertise and knowledge of our solutions.
  • Lead and deliver technical product presentations, demonstrations, and evaluations for customers, prospects and internal sales personnel.
  • Understand customers’ technical requirements and articulate how our platform can support business value.
  • Provide strategic guidance and recommendations to clients and Account Executives throughout the sales process.
  • Participate in scalable and repeatable processes for customer technical validation.
  • Create innovative, enthralling presentations which help customers understand "why" they need to buy the solution.

Requirements

  • 3 - 5 years of experience as a Sales Engineer, Presales Engineer, Solution Engineer, Solution Architect or similar role.
  • 3 - 5 years experience creating Python scripts and utilizing web APIs.
  • Ability to complete a task with little supervision, organized, ability to work on multiple projects at once.
  • Experience building and delivering demos and running technical validation events (workshops, POCs, POVs)
  • Excellent interpersonal skills and relationship building experience.

Great To Have 

  • Understanding of AI/ML and experience with computer vision.
  • Understanding of MEDDPICC and how to qualify deals.
  • Understanding business value and how to gather value metrics.

 

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21d

SR Cloud Solutions Engineer

Yuxi GlobalMedellín, Colombia, Remote
Bachelor's degreeazure

Yuxi Global is hiring a Remote SR Cloud Solutions Engineer

Job Description

Our client is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses. 
 

Their robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program.
 

Prioritizing a people-centric mission, they have transformed the software licensing experience, giving IT professionals complete confidence in the success of their business.

Qualifications

Bachelor's degree in systems engineering or related fields.

Advanced English level (B2+) with the skill of having meetings and answering client´s requirements in English, oriented to learn it and grow in this competence to create a close relationship with the client.

Certificate in:

  • Microsoft  Azure Associate, Expert, and Architect: Azure 900. 104, 305
  • Microsoft  Microsoft 365 Administrator: MS 900, MS 102, MD 102, MS 700, MS203
  • Microsoft Security, Compliance, and Identity: SC 300, SC 400
     

We are looking for a seasoned IT professional with over 5+ years of experience in:
 

  • Cloud computing concepts, particularly in Microsoft Azure and Office 365 environments.
     
  • Proficiency in designing, configuring, and managing cloud-based infrastructure, including networking and security solutions.
     
  • Ability to develop and implement customized migration strategies, focusing on O365, Azure, mailbox migrations, and modern workplace technologies.
     
  • Strong project management skills to collaborate effectively with senior architects and project managers, ensuring projects are delivered on time and within budget. 
     
  • Proven track record in collaborating with cross-functional teams to enhance internal IT infrastructure, optimize cloud environments, and ensure alignment with business objectives.
     
  • Skilled in designing and implementing customized cloud migration strategies, leveraging Microsoft Cloud Solutions and other cloud-native technologies to drive performance, reliability, and cost efficiency.

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21d

JR Cloud Solutions Engineer

Yuxi GlobalMedellín, Colombia, Remote
azure

Yuxi Global is hiring a Remote JR Cloud Solutions Engineer

Job Description

Our client is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses. 

Their robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program.

Prioritizing a people-centric mission, they have transformed the software licensing experience, giving IT professionals complete confidence in the success of their business.

Qualifications

Bachelor’s degree in computer science, Information Technology, or a related field is preferred.

Advanced English level (B2+) with the skill of having meetings and answering client´s requirements in English, oriented to learn it and grow in this competence to create a close relationship with the client.

  • 1+ years of hands-on experience in designing, implementing, and managing cloud-based solutions, particularly with a focus on Microsoft Cloud Solutions.
  • Familiarity with cloud migration strategies and tools, including Azure Site Recovery, Azure Database Migration Service, and other migration tools.
  • Exposure to designing and managing basic cloud-based infrastructure and networking solutions, including virtual networks, VPNs, firewalls, load balancers, and related technologies.
  • Understanding of MS modern workplace technologies, including Windows 10, Intune, and Microsoft Endpoint Manager.
  • Basic knowledge of compliance and security requirements for cloud-based solutions, including data privacy, security, and regulatory compliance.

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Azion Technologies is hiring a Remote Senior Solutions Engineer

Senior Solutions Engineer - Azion Technologies - Career Page

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+30d

Solutions Engineer, Nordics

CloudflareRemote Sweden
10 years of experienceDesignpythonjavascript

Cloudflare is hiring a Remote Solutions Engineer, Nordics

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Available Location: Remote Sweden

What you’ll do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. 

All the resources and training required to be effective for the role, will be provided. 

Examples of desirable skills, knowledge and experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below:

  • 3-to-10 years of experience in the IT industry (early or mid-level experience).
  • Excellent communication and presentation skills with strong command of business English and (where appropriate) one or more languages of the regionally aligned sales team you will be supporting. 
  • Ability to manage a project, work to deadlines, and prioritise between competing demands.
  • Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
  • Understanding of “how the internet works”. For example:
    • Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
    • Can explain the difference between authoritative DNS & recursive DNS?;
    • You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
  • Understanding of how customers make buying decisions, how to explain ROI.
  • A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
  • You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.

Bonus!

  • Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
  • Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
  • Exposure to emerging technical landscape trends in Security such as Zero Trust.

 

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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+30d

Strategic Solutions Engineer

SnykUS West Coast (Remote)
mobile

Snyk is hiring a Remote Strategic Solutions Engineer

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Location: California, US (or located within PST) 

 

Our Opportunity

We’re looking for a driven, customer-obsessed Strategic Solutions Engineer to interface between our customers (new and current!) and our product engineering teams, both supporting the adoption of Snyk in new organizations and helping to evolve what Snyk has to offer.
You will help Snyk secure the technical win and collaborate on the business case for the commercial win. Your objective is to help prospects understand how Snyk solutions meet their specific needs in ways that only Snyk can.

You will be working with some of our largest accounts on the West coast. 

You’ll Spend Your Time:

  • Educating customers and partners about the adoption of Application Security  and Software Supply Chain Security and the importance of empowering developers to stay secure
  • To do this, you’ll develop deep product and competitive acumen across our full product suite, Open Source, Code, IaC, Container, and ASPM
  • As the customer’s buying consultant, you'll become a technical product expert, evangelist, and coach, responsible for delivering tailored product demonstrations, enabling well-scoped and managed product trials, and coordinating RFP responses from time to time
  • Interfacing with our, engineering, product, and customer success teams to craft solutions that actually solve our customers’ problems
  • Shaping and informing decisions on new features based on your experience and feedback from customers and channel partners
  • Working closely with channel partners to increase their proficiency in selling and supporting the Snyk solution through their sales process and beyond

What You’ll Need:

  • 7+ years experience in Solution Engineering, Pre-Sales Engineering or another customer facing role involving product demonstrations or value-selling capacity
  • 7+ years of experience delivering technical deep dives with external stakeholders
  • Strategic selling or value selling experience
  • A good knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices
  • Experience working closely with highly technical customers at the Enterprise level 
  • Familiarity with a wide variety of coding languages and how they work
  • Appetite for learning about new technologies and you’re curious about how things work under the hood
  • Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources and satisfy stakeholders
  • A team-oriented mindset
  • To care about diversity and enjoy meeting people from all walks of life

We’d be Lucky if: 

  • You have worked in early-stage, fast-growth startups… especially in developer tooling and maybe even AI!
  • You love to teach and coaching is a habit
  • You have a developer background or any kind of experience with coding
  • You have prior experience in a direct or matrixed role with a proven ability to work across broad functional teams
  • You are curious
  • You have a willingness to learn
  • You are a solid Storyteller
  • You have the ability to give and receive feedback
  • You embrace and adopt change
  • You are confident
  • You are uniquely you!

 

 

#LI-LM2

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

 

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

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+30d

Senior Solutions Consultant

ForterUnited States - Remote
B2Bsalesforce

Forter is hiring a Remote Senior Solutions Consultant

About the role:

We are on the lookout for a Senior Pre-Sales Solutions Consultant to join our North America team! The ideal candidate will be highly motivated, energetic and a solution-focused leader with strong technical skills, e-commerce architecture experience, and a background working with enterprise customers in a SaaS-based setting. 

As part of your day-to-day, you will be communicating and demonstrating the value of Forter’s solutions and owning all technical aspects of the sales cycle. You will work collaboratively with a high-performing sales team to uncover customer needs, priorities, and develop value-based use-cases and account engagement strategies. You will leverage your technical and business skills and work in conjunction with Sales, Implementation, Customer Success, R&D and Product Management as a key business advisor and payments product advocate.

What you’ll be doing:

  • Present our fraud prevention, policy-building, and other e-commerce optimization solutions in a clear manner to both technical and business audiences
  • Work closely with our Sales and Business Development team, meet with clients, and deliver technical insights for business questions regarding the sales process
  • Conduct solution deep dives with clients and partners to understand their business goals and how Forter can help achieve and even outperform those metrics
  • Help remove barriers with potential prospects by clearly articulating Forter’s integration technology, and helping scope projects with a relentless drive for quality
  • Prepare and deliver solution messaging in an effort to highlight Forter's value proposition and unique differentiators
  • Partner with internal Product and R&D teams for sharing client and prospect feedback and additional product roadmap insights

What you’ll need:

  • 5+ years of experience in a pre-sales engineering role with an enterprise b2b product in the e-commerce industry
  • Solid understanding of the e-commerce, fraud prevention, identities, and/or payments landscape and working with cloud technologies and APIs in relation to these types of leading solutions for merchants
  • Superior analytical, critical thinking, and quantitative skills
  • The ability to work independently and manage multiple projects simultaneously
  • The ability to build strong relationships with business partners and stakeholders
  • Proven analysis and problem-solving expertise
  • Outstanding written and oral communication skills
  • Experience delivering presentations and demonstrations to senior level business and technical audiences
  • Ability to learn and assimilate technical information quickly

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

Benefits:

  • Competitive salary 
  • Restricted Stock Units (RSUs)
  • Matching 401K Plan 
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Home office allowance 
  • Generous PTO policy 
  • Half day Fridays
Hybrid work:

At Forter, we have embraced a hybrid work model that combines the benefits of in-office collaboration with the flexibility of remote work. As part of this exciting approach, Team members are invited to work from the office at least 2 days per week if living within a 60-minute commutable distance of one of our North American offices. Within these two days, we encourage employees to join each week, for a department Team Day and for a Hub Day within each office. Your recruiter will share the specifics of these days.

Our hope is that a balance of in-person collaboration will aid massively in employee professional growth, development and relationship-building.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.

Salary Range: $135,000 - $175,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.

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+30d

Senior Solutions Engineer (German Speaking)

Insight SoftwareLondon, United Kingdom, Remote
c++

Insight Software is hiring a Remote Senior Solutions Engineer (German Speaking)

Job Description

If you are interested in a position at a fast, growing, team oriented, & entrepreneurial company, this opportunity could be for you. We are looking for a confident, motivated, bright individual to help us demonstrate and differentiate our Controllership Solutions to our prospects as a Senior Solutions Engineer.

Our Controllership Solutions include Connected Solutions for the Office of the CFO, ranging from Close & Consolidation, Tax Reporting, Disclosure Management (e.g. ESG Reporting) and Equity Management. The focus for this role will be on Close & Consolidation and Disclosure Management.

You bring strong probing, problem solving & consultative skills to the team, with an enthusiasm for technology and innovation. You can work in a fast-paced environment with minimal supervision. Our Senior Solutions Engineer is responsible for supporting the specific sales region(s) and their associated sales and prospecting activities. This is a full-time position, which has reporting responsibilities to the Director, Pre-Sales & Strategic Partnerships in EMEA.

The Role:

  • Attend and proactively question (using pertinent, open-ended questions) prospects during the discovery calls to uncover specific business issues, desired business outcomes as well as to identify the "burning platform" of why now.
  • Develop a good understanding of the key differentiators of our Solutions and be conversant on relevant insightsoftware customer stories, specifically how they use our Solutions to solve their business issues, including articulating quantifiable outcomes and successes.
  • Utilise your ability as a storyteller to 'connect the dots' for prospects in terms of understanding how the insightsoftware Solutions will enable them to solve their specific business problems by demonstrating relevant capabilities of the Solutions and illustrating how existing customers have solved their business problem and driven tangible and quantifiable business results.
  • Understand the specific marketing initiatives and campaigns occurring within your assigned region to support the development of specific customised product demonstrations.
  • Bring innovative approaches and ideas to increasing the win rate within your region.
  • Meet and exceed pre-set quarterly and annual sales targets within your region

Qualifications

  • Have in-depth understanding of finance & accounting processes, working for a larger accounting firm, software vendor or in a role as financial controller or similar role for a number of years
  • Must have the ability to understand and communicate complex technology and value propositions
  • Hands-on experience working with and or implementing EPM and/or CPM solutions, either within a finance department, or a software vendor, with the determination and aptitude to understand the fundamentals of a new solution and hit the ground running. Experience with ESG Reporting processes will be a big plus for this role
  • Experience handling a broad range of prospect demonstrations and interactions on a daily and weekly basis
  • Must be a self-starter with a willingness to 'do what it takes" to meet & exceed goals
  • Possess high energy, maintain a persistent growth mind-set, enthusiasm, and be extremely goal oriented
  • Possess a professional business manner with an ability to identify, connect and build relationships
  • Strong project management: ability to organise and prioritise work independently, with minimal supervision
  • Ideally, proven pre-sales/solution engineering experience; targeting and demonstrating software solutions to large, multinational organisations
  • Able to connect with decision makers and be comfortable presenting to mid-level and C level executives in the Finance function
  • Must be fluent in English and German.

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+30d

Solutions Engineer

FAAC GroupWarrendale, PA Remote

FAAC Group is hiring a Remote Solutions Engineer

FAAC Technologies is a world leader in access automation, parking and access control, including 32 sales companies, more than 2.500 employees worldwide and 18 manufacturing plants.

HUB Parking Technology is the Business Unit of FAAC Technologies that develops, manufactures, installs, and provides after-sales services for HUB Parking Access and Revenue Control Systems. We aim to meet every market expectation by offering a wide range of solutions from one of our three Parking Systems Brands. **MUST HAVE CUSTOMER-FACING PARKING EXPERIENCE**

Responsibilities:

  • Attend on-site survey walks as needed for the purpose of confirming system configuration and capability based on conditions found.
  • Assist the Sales Team as an industry and system expert, to answer and explain to customers the benefit of using TIBA or HUB systems.
  • Manage System Requirement expectations to the customer in collaboration with the Project Management team.
  • Engage with strategic projects until final sign off is obtained.
  • Review and comment on system capability of technical documents required by RFP’s, RFI’s and customer inquiries.
  • Work with the R&D, Training, Marketing and Operations teams to become system and content expert for the purpose of providing high-level, technical expertise and support for solutions to end-user customers by using a consultative approach.
  • Respond to and complete Sales Requests and inquiries in a timely manner based on assignments by your manager.
  • Support the sales team efforts by providing solutions and technical expertise and workflow assessment to end-user customers.
  • Demonstrate a strong commitment to excellence, persistence and overcoming obstacles.
  • Demonstrate initiative with the ability to seek out relevant information along with operating with a sense of urgency.

Benefits:

  • Medical, Dental, Vision, and Life Insurance
  • 401k Benefits (with a company match after 1st year)
  • Paid Time Off (3 weeks earned in 1st year)
  • Voluntary: Additional Life Insurance, AFLAC Accident and/or Critical Insurance and Legal/ID Shield, Discounted Tickets Program
  • State of the art facilities, delivery centers and worldwide partners.
  • Awesome co-workers and business partners

What we offer you:

HUB Parking Technology delivers the flexibility, professional expertise and close personal service of a local company, together with all the capabilities, network and strength of a global player. Through its local subsidiaries and distributors, it is represented in North & South America, Europe, Africa, the Middle East, Asia and Australia. Over the years, the company has constantly innovated to develop state-of-the-art systems that make parking efficient for users as well as profitable and easy to manage for operators. In the meantime, HUB Parking Technology has remained keenly focused on enhancing its technology differentiation and delivering integrated, value-added solutions. Learn more about us at www.hubparking.com

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+30d

Solutions Engineer (Remote US East)

DataStaxNew York, NY, Remote
Design

DataStax is hiring a Remote Solutions Engineer (Remote US East)

Job Description

As a Solutions Engineer, you will work as part of the go-to-market team to qualify, educate and lead the design and adoption of DataStax products and solutions. You will be on the front line working with our sales team in a dynamic, high-energy environment. You will own the technical relationships with customers as they modernize and realize business value over time. This is a technical pre-sales position.

What you will do:

  • Present how DataStax products and solutions can support the enterprises data modernization strategy and achieve transformational outcomes

  • Collaborate with account executives to develop account strategies and plans

  • Qualify technical requirements and effectively articulate DataStax's ability to meet these needs

  • Deliver hands-on developer and architectural interactions remotely or on-site at customer locations

  • Provide market feedback from the field to Product Management and Engineering

  • Embrace learning new technologies and stay abreast of the distributed computing landscape

  • Work remotely and travel up to 25-30% of the time

Your experience should include:

  • Passion to engage with customers and future customers

  • Excellent interpersonal and communication skills

  • Comfortable presenting technical solutions to customers or prospects

  • Willingness to help customers with architecture for internet-scale applications

  • Passion to learn new skills (technical and non-technical)

  • Desire to help build a culture of knowledge sharing in a fast-paced startup environment

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

 

Explore Roles

#LI-Remote

$209,600- $314,400 USD OTE

Qualifications

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Asana is hiring a Remote Enterprise Solutions Engineer, Strategic Accounts

Job Application for Enterprise Solutions Engineer, Strategic Accounts at Asana

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+30d

Solutions Engineer - Central US

SnykUS Central (Remote)
Designmobile

Snyk is hiring a Remote Solutions Engineer - Central US

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Our Opportunity

We’re looking for a driven, customer-focused Solutions Engineer to interface between our customers (new and current) and our product engineering, marketing, partner and customer success teams, both supporting the adoption of Snyk in new organizations and helping to evolve what Snyk has to offer.

Location: Central, US time zone

You’ll Spend Your Time:

  • Leverage your business and technical acumen to collaborate with customers to comprehend their business processes, goals, and challenges.
  • Conduct DevSecOps workshops to consult, advise and guide customers on their developer and application security programs.
  • Design and propose Snyk-based solutions that meet client requirements.
  • Demonstrate a deep understanding of the developer landscape, AI Copilot capabilities and how Snyk platform and its capabilities align.
  • Becoming a technical product expert, evangelist, and coach, able to give technical sales demonstrations to customers and partners. 
  • Educating customers and partners about the adoption of open-source and cloud-native technologies and the importance of empowering developers to stay secure while using Copilots.
  • Driving the technical aspects of the sale, providing demonstrations, managing technical proof of concepts (POCs), demonstrating product/technical expertise, and sharing best practice.
  • Provide technical guidance and expertise to customers during the implementation phase working with our customer success organization.
  • Interfacing with our sales, engineering, product, and customer success teams to build solutions that solve our customers’ problems.
  • Participate in the development of proposals and responses to RFPs.
  • Contribute to the development of documentation and knowledge resources.
  • Stay abreast of industry trends, Snyk updates, and emerging technologies.
  • Shaping and informing decisions on new features based on your experience and feedback from customers.
  • Build and maintain business and technical champions at our key customers and in the ecosystem.
  • Thought leadership at important industry events and tradeshows, traveling to conferences and meeting customers and prospects in person.

 

What You’ll Need:

  • 3+ years or similar in the enterprise solution engineering, development roles or enterprise security consulting.
  • Proven track record in managing and exceeding customer expectations in the entire customer lifecycle.
  • Ability to manage and present at executive to practitioner level at customers.
  • Expert knowledge of the developer and DevOps ecosystems and application security best practices. 
  • Passion for learning about and tinkering with new technologies - you’re curious about how things work under the hood!
  • Familiarity with a wide variety of coding languages and how they work.
  • Ability to plan and succeed, setting milestones along the way, over-communicate, create alignment, rally resources, and satisfy stakeholders.
  • Experience working closely with highly technical audiences. 
  • A team-oriented mindset, one team culture fit is a must.
  • Appreciation for diversity and enjoy meeting people from all walks of life.
  • Be able to navigate and engage with people in larger enterprise environments.

 

We’d be Lucky if You: 

  • Have worked in early-stage, fast-growth startups… especially in developer tooling with a balance enterprise level execution.
  • Self motivated, continuous learner who loves to teach and coaching is a habit.
  • A developer background or experience with coding and/or deep security expect.
  • Prior experience in a direct or matrixed role with a proven ability to work across broad functional teams.
  • Experience working with the channel ecosystem.
  • Experience working as an enterprise or strategic sales engineer.
  • Enjoy mentoring your peers.

#LI-CH2

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

 

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

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+30d

Solutions Engineer (German Speaking)

Insight SoftwareLondon, United Kingdom, Remote
c++

Insight Software is hiring a Remote Solutions Engineer (German Speaking)

Job Description

If you are interested in a position at a fast, growing, team oriented, & entrepreneurial company, this opportunity could be for you. We are looking for a confident, motivated, bright individual to help us demonstrate and differentiate our Controllership Solutions to our prospects as a Senior Solutions Engineer.

Our Controllership Solutions include Connected Solutions for the Office of the CFO, ranging from Close & Consolidation, Tax Reporting, Disclosure Management (e.g. ESG Reporting) and Equity Management. The focus for this role will be on Close & Consolidation and Disclosure Management.

You bring strong probing, problem solving & consultative skills to the team, with an enthusiasm for technology and innovation. You can work in a fast-paced environment with minimal supervision. Our Senior Solutions Engineer is responsible for supporting the specific sales region(s) and their associated sales and prospecting activities. This is a full-time position, which has reporting responsibilities to the Director, Pre-Sales & Strategic Partnerships in EMEA.

The Role:

  • Attend and proactively question (using pertinent, open-ended questions) prospects during the discovery calls to uncover specific business issues, desired business outcomes as well as to identify the “burning platform” of why now.
  • Develop a good understanding of the key differentiators of our Solutions and be conversant on relevant insightsoftware customer stories, specifically how they use our Solutions to solve their business issues, including articulating quantifiable outcomes and successes.
  • Utilise your ability as a storyteller to ‘connect the dots’ for prospects in terms of understanding how the insightsoftware Solutions will enable them to solve their specific business problems by demonstrating relevant capabilities of the Solutions and illustrating how existing customers have solved their business problem and driven tangible and quantifiable business results.
  • Understand the specific marketing initiatives and campaigns occurring within your assigned region to support the development of specific customised product demonstrations.
  • Bring innovative approaches and ideas to increasing the win rate within your region.
  • Meet and exceed pre-set quarterly and annual sales targets within your region

Qualifications

  • Have in-depth understanding of finance & accounting processes, working for a larger accounting firm, software vendor or in a role as financial controller or similar role for a number of years
  • Must have the ability to understand and communicate complex technology and value propositions
  • Hands-on experience working with and or implementing EPM and/or CPM solutions, either within a finance department, or a software vendor, with the determination and aptitude to understand the fundamentals of a new solution and hit the ground running. Experience with ESG Reporting processes will be a big plus for this role
  • Experience handling a broad range of prospect demonstrations and interactions on a daily and weekly basis
  • Must be a self-starter with a willingness to ‘do what it takes” to meet & exceed goals
  • Possess high energy, maintain a persistent growth mind-set, enthusiasm, and be extremely goal oriented
  • Possess a professional business manner with an ability to identify, connect and build relationships
  • Strong project management: ability to organise and prioritise work independently, with minimal supervision
  • Ideally, proven pre-sales/solution engineering experience; targeting and demonstrating software solutions to large, multinational organisations
  • Able to connect with decision makers and be comfortable presenting to mid-level and C level executives in the Finance function
  • Must be fluent in English and German.

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+30d

Enterprise Solutions Engineer

AsanaUS WA Seattle - Remote

Asana is hiring a Remote Enterprise Solutions Engineer

Job Application for Enterprise Solutions Engineer at Asana

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+30d

Solutions Engineer

Turnitin LLCMelbourne, Australia, Remote
salesforce

Turnitin LLC is hiring a Remote Solutions Engineer

Job Description

Serves the Global Team within Revenue Operations by setting processes and procedures for other functional teams. Provides pre- and post-sales adjacent support and has in-depth functional and technical knowledge of Turnitin products and platforms. Provides consultative guidance for Sales and Client/Customer Success team members, partnering closely with all members of the team to enable the Customer/Prospect to accept products & services with the Company. This includes providing bespoke tailored product conversations, working on procurement & customer documentation, attending meetings, and attending conferences/events as needed.

Role Responsibilities

  • Promotes best practices of product usage and knowledge dissemination from the global team to other Go-to-Market (GTM) functional areas
  • Provides technical and in-depth product sales support to Sales and Client/Customer Success teams to meet revenue and growth objectives
  • Working with Sales Enablement and Product Marketing, responsible for development and delivery of product demonstrations targeting multiple verticals, personas and audiences - supporting the sales lead to craft a bespoke high impact consultation which will resolve the customers pain points and provide an effective compelling solution
  • Draft and respond to functional and technical elements of proposal/procurement requests including RFIs/RFPs for the GTM teams
  • Responsible for performing client/customer needs assessments and solution finding sessions, including technical questionnaires to be completed during the sales process 
  • Travel to onsite meetings throughout the assigned region for on-site prospect and customer presentations to support as requested, addressing technical questions and ensuring any pending questions are handled afterwards 
  • Work with Customer Onboarding and Client/Customer Success teams to ensure strategic customer success and transitions by identifying needs, contract terms, and technical requirements from the Customer; work together to provide solutions to customer problems and technical hurdles
  • Work with Customer Success and Sales teams to manage the Trial/Pilot/Proof of Concept programmes for prospective clients in the sales cycle 
  • Responsible for representing the product value add, both technically and functionally to customers at events such as conferences, on-site visits, demonstrations, etc.
  • Support teams with subject matter expertise on topics such as Privacy, Information Security, etc.
  • Progresses own personal and professional development and mastery of key topics relevant to the proactive direction of the business

Qualifications

Requirements/Qualifications

  • 5+ years of relevant work experience
  • Service driven self-starter
  • Strong interpersonal, communication, and discussion skills
  • Demonstrated sales and objection handling skills
  • Strong written communication skills
  • Excellent conference call presence
  • Proven ability to work effectively with a team
  • Understanding of the professional educational system within the APAC global region
  • Familiarity with use of Mac and Windows OS, G-Suite & Microsoft Office business applications, Adobe Acrobat Pro, and Salesforce
  • APAC hours

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+30d

Solutions Engineer (Remote, Philippines)

Turnitin LLCManila, Philippines, Remote
salesforce

Turnitin LLC is hiring a Remote Solutions Engineer (Remote, Philippines)

Job Description

Serves the Global Team within Revenue Operations by setting processes and procedures for other functional teams. Provides pre- and post-sales adjacent support and has in-depth functional and technical knowledge of Turnitin products and platforms. Provides consultative guidance for Sales and Client/Customer Success team members, partnering closely with all members of the team to enable the Customer/Prospect to accept products & services with the Company. This includes providing bespoke tailored product conversations, working on procurement & customer documentation, attending meetings, and attending conferences/events as needed.

Role Responsibilities

  • Promotes best practices of product usage and knowledge dissemination from the global team to other Go-to-Market (GTM) functional areas
  • Provides technical and in-depth product sales support to Sales and Client/Customer Success teams to meet revenue and growth objectives
  • Working with Sales Enablement and Product Marketing, responsible for development and delivery of product demonstrations targeting multiple verticals, personas and audiences - supporting the sales lead to craft a bespoke high impact consultation which will resolve the customers pain points and provide an effective compelling solution
  • Draft and respond to functional and technical elements of proposal/procurement requests including RFIs/RFPs for the GTM teams
  • Responsible for performing client/customer needs assessments and solution finding sessions, including technical questionnaires to be completed during the sales process 
  • Travel to onsite meetings throughout the assigned region for on-site prospect and customer presentations to support as requested, addressing technical questions and ensuring any pending questions are handled afterwards 
  • Work with Customer Onboarding and Client/Customer Success teams to ensure strategic customer success and transitions by identifying needs, contract terms, and technical requirements from the Customer; work together to provide solutions to customer problems and technical hurdles
  • Work with Customer Success and Sales teams to manage the Trial/Pilot/Proof of Concept programmes for prospective clients in the sales cycle 
  • Responsible for representing the product value add, both technically and functionally to customers at events such as conferences, on-site visits, demonstrations, etc.
  • Support teams with subject matter expertise on topics such as Privacy, Information Security, etc.
  • Progresses own personal and professional development and mastery of key topics relevant to the proactive direction of the business

Qualifications

Requirements/Qualifications

  • 5+ years of relevant work experience
  • Service driven self-starter
  • Strong interpersonal, communication, and discussion skills
  • Demonstrated sales and objection handling skills
  • Strong written communication skills
  • Excellent conference call presence
  • Proven ability to work effectively with a team
  • Understanding of the professional educational system within the APAC global region
  • Familiarity with use of Mac and Windows OS, G-Suite & Microsoft Office business applications, Adobe Acrobat Pro, and Salesforce
  • APAC hours

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