You are at the heart of our brand's storytelling and digital presence. You will have a huge impact in crafting and disseminating content that not only elevates our brand awareness but also actively engages our target audience. This role is tailor-made for you if you’re excited to challenge your skills in content creation, AI, SEO, digital marketing, and brand growth. You'll be collaborating closely with our marketing team to strategize and implement content initiatives that resonate with our audience and bolster our efforts.

Key Responsibilities:

• SEO Optimization: Ensure all content is finely tuned for search engine optimization, following our latest methodology in SEO innovation. Consistently discover and propose new, out-of-the-box approaches to leveraging SEO for growth.
• AI Growth Strategist: You’ll spearhead content growth initiatives by leveraging cutting-edge AI developments and strategies to increase the discoverability, engagement and reach of our content across various platforms.
• Strategic Collaborator: You’ll work hand-in-hand with the marketing team to devise and deploy content strategies that align with our brand's goals and objectives.
• Content Aficionado: You’ll constantly challenge the status quo and craft compelling, insightful, and engaging content for a variety of channels, including but not limited to blog posts, website copy, email newsletters, and social media posts, that captivate our audience.
• Insights and Trends Mogul: Dive deep into research to unearth insights and trends that align with our audience and company vision to keep our content fresh and relevant.
• Storytelling Copywriter: Write clear, concise, and informative copy with a personality that mirrors our brand voice and makes a mark on our target audience, driving engagement and action.

Attributes that would make us swoon:

• B2B SaaS experience preferred.
• A passionate content creator with a knack for storytelling and a keen eye for detail.
• Proven experience in content creation, digital marketing, or a related field.
• Experience leveraging AI for content growth, a passion for keeping up on the latest AI developments in content.
• A solid understanding of SEO principles and how to apply them to content strategies.
• Exceptional writing and editing skills, with the ability to craft content that resonates with a diverse audience.
• Strong research skills and the ability to stay ahead of industry trends.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• A team player with excellent communication skills, capable of collaborating effectively with various departments.

???? What We Value

We care much more about your motivation, excitement, and potential to grow into the role than about your CV.

Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

*We encourage you to apply even if you think you might not be perfect fit! ????

Thank you for considering Lumos! ????

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

Our Revenue Operations team is at the heart of our rapidly growing Sales and Customer Success organization, connecting the teams and initiatives across Go-to-Market, Product, Marketing, Business Operations, Finance, Customer Support, Partners and Education. We create and execute best-in-class programs to amplify our Customer Success efforts and maximize customer value. 

We are looking for a founding member of our Customer Success operations team – a strong operator and program manager – to drive key initiatives that scale Webflow’s Customer Success team, resulting in better customer maturity, growth, health, and value realization. This role combines strong data, technology, processes, and change management to help our teams succeed.  You will have the autonomy to drive work streams with company impact, all the way up to the Executive level.

About the role 

• Location: Remote-first (United States; BC & ON, Canada) 
• Full-time
• Exempt status
• The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The ranges shared below may change if you are hired in another geographic location.

Allfigures cited below are in $USD and apply to workers in the United States). 

The base pay for this role ranges from $126,000 in our lowest geographic market up to $175,000 in our highest geographic market.  This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location,  job related experience, knowledge, qualifications, and skills.

The range provided are the inclusive role’s Base Salary only.  This role may also be eligible for an annual bonus of up to 15% of the Employee’s annual salary based on Management By Objective (MBO) performance goals and/or targets set by the employee and their direct supervisor.  Benefits/additional compensation for this role may include: equity, retirement plans; health benefits; and wellness stipends.

• Reportingto the Senior Manager, GTM Strategy and Operations

As a Senior Customer Success Operations and Programs Manager, you will:

CS Operations:

• Position yourself as a trusted partner for our Customer Success, Technical Architect, and Sales leadership teams.
• Build and maintain detailed reports, dashboards, and alerting to track the performance, impact, and risks of the Customer Success business, with a focus on revenue, retention, customer health and product adoption.
• Analyze key metrics to get ahead of or address negative trends and areas of opportunity based on our goals.
• Report on OKRs and key metrics during monthly business reviews, as well as fulfilling one-off analyses when needed.
• Represent the Customer Success team in various cross-functional projects, meetings, and Slack channels.
• Drive requirements, use cases, evaluation, and deployment of a Customer Success management solution (like: Catalyst, Totango, Vitaly, ChurnZero, Gainsight).
• Own/Admin or be a key stakeholder for systems and tools within the Customer Success team, including: Customer Success management, Revenue data platforms (like, Pocus, Tableau, Clari, Slack Sales Elevate), knowledgebase and documentation (like, Confluence, Google Drive, Highspot, Guru).
• Facilitate the intake of requests from Customer Success and Go-To-Market stakeholders.

Strategic Programs:

• Identify new and optimize existing processes and workflows to improve inefficiencies, both internally and externally. 
• Drive and/or contribute to key Customer Success programs, including Risk Management; Expansion motion; Health & Maturity Scoring; Enterprise Voice of the Customer; and more.
• Collaborate as the operational partner to our Product Enablement team in our Field readiness & product release readiness process.
• Establish yourself as a stakeholder in cross-functional GTM programs, like: Product Release Process; Enterprise marketing; Webflow Events, EPD (Engineering Product  Design) Operating rhythm, Pricing and Packaging, and Incident management, etc..
• Maintain documentation of our evolving processes and customer success motion.
• Identify and create key playbooks for our post-sales teams, for example: driving expansion; risk management; product adoption; customer maturity, etc.. 
• Demonstrate strong change management skills when implementing new/existing processes, helping to shape our internal operating model as we scale.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

Navigating through rapid change, intricate complexity, and ambiguity introduces a hint of chaos. At Webflow, we embrace this dynamic, finding comfort in the ambiguity it brings. If you enjoy this type of environment, this role might be for you.

You’ll thrive as a Senior Customer Success Operations and Programs Manager if you have:

• Demonstrated experience working in a SaaS, Customer Success facing environment(required), ideally in the Enterprise Segment
  • Experience with a Product Led Growth (PLG) motion, High Touch CSM Motion + Scaled/Digital touch CSM motion are strongly preferred
• 5+ years experience managing projects and cross-functional programs related to Go-to-Market and post-sales strategy, including managing and prioritizing a roadmap of initiatives.
  • Ability to drive Change Management is a strong plus
• Strong proficiency in Salesforce with the ability to work hands on in the tool day-to-day (must have) & Outreach, Gong, Highspot, and similar tools.
• Self-starter who can identify a problem, validate impact, formulate a point-of-view to solve, and drive the work to completion or handoff. 
• Track record of developing repeatable, scalable solutions through the use of technology, automation, and (now) A.I..
• Strong relationship builder with cross-functional leadership and peers
• Are passionate about our customers and our team, driving excellence and innovation at every turn while moving with heartfelt urgency.

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience.We deeply understandwhatwe’re building andwhowe’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care.Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as ateamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement
• Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
• Access to mental wellness coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and financial wellness benefits, like CPA or financial advisor coverage
• Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Be you, with us

At Webflow, equality is a core tenet of our culture. We arecommittedto building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Protecting your privacy and the security of your data is a longstanding top priority for Webflow. Please consult our Applicant Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

About the Company

Clarifai is a leading, full-lifecycle deep learning AI platform for computer vision, natural language processing, and audio recognition. We help organizations transform unstructured images, video, text, and audio data into structured data at a significantly faster and more accurate rate than humans would be able to do on their own. Founded in 2013 by Matt Zeiler, Ph.D. Clarifai has been a market leader in AI since winning the top five places in image classification at the 2013 ImageNet Challenge. Clarifai continues to grow with employees remotely based throughout the United States, Canada, Estonia, Argentina & India.

We have raised $100M in funding to date, with $60M coming from our most recent Series C, and are backed by industry leaders like Menlo Ventures, Union Square Ventures, Lux Capital, New Enterprise Associates, LDV Capital, Corazon Capital, Google Ventures, NVIDIA, Qualcomm and Osage.

Clarifai is proud to be an equal opportunity workplace dedicated to pursuing, hiring, and retaining a diverse workforce.

Your Impact

As IT Support here at Clarifai, you are the go to person for technical solutions.  You will have the ability to shape the Internal IT processes, implement technical solutions and assist internal users to keep everything running smoothly.

Your Opportunity

Reporting to the Head of IT & Security, you will be supporting our employees in both the United States, Estonia, Canada, Argentina, and India. You will work with technology as an enabling mechanism to help others to succeed at Clarifai. You will have the opportunity to work with new technologies in a cloud-first environment. You will be supporting and implementing various pieces of IT infrastructure.

Responsibilities

• Endpoint/hardware lifecycle management
• Vendor management
• Inventory management
• Resolve technical issues for internal users
• Educating coworkers about cyber security and its best practices
• Documenting internal IT processes and policies.

Requirements

• Experience with Mobile Device Management (MDM support)
• Excellent knowledge about Apple devices and their products
• Excellent knowledge about Okta, Gmail, Atlassian (Jira/Confluence) and Slack application platforms
• Interest in expanding knowledge of engineering, IT and Security
• Ability to think-outside-of-the-box for troubleshooting and solutions
• Excellent communication skills

Great to Have

• Cloud Infrastructure
• Certificates such as A+ and Network+
• shell scripting

​​About the Role:

We are seeking a Manager, Web Content to join our Organic Growth team. In this role, you will support us in evolving our content library by building compelling, informational content & experiences to delight our customers for years to come. You will partner closely with SEO, Editorial, Engineering, Design & Product teams to create and scale content across the Hims.com and Forhers.com websites - primarily for the blog, our Hims & Hers apps, and our YouTube channels. 

Successful candidates will enjoy rolling up their sleeves, and are committed to delivering high-quality web experiences that contribute to organizational success.

You Will:

• Run the production and management of content across organic channels - including the Blog, YouTube, and our mobile apps. 
• Manage weekly QA and publication of new content and implement new features across the content library.
• Configure A/B testing to validate content enhancements and optimizations to our websites and mobile apps
• Manage weekly app content curation to drive repeat app usage. 
• Perform audits of existing content to record and remove mentions of sunsetted products, images, brand ambassadors, claims, etc.
• Assist with the management of the content architecture, and placement of content in the user experience. 
• Partner with our Content Management team to grow our CMS as a production tool

You Are:

• Knowledgeable of Contentful or a similar content management system (CMS), with advanced proficiency in content creation, editing, and administration. Able to navigate CMS interfaces, troubleshoot issues, and provide comprehensive training to users at all skill levels.
• Familiar with project management & collaboration tools such as Confluence, JIRA, Slack and Monday.com to track progress, and collaborate with team members effectively. 
• Service-oriented. You work quickly and collaboratively on technical projects, and provide an informed perspective on web best practices. 
• Motivated to work hard in a fast-paced environment, and enjoy balancing numerous priorities and demands

You Have:

• 4+ years of web publishing and content management experience (Wordpress, Contentful)
• Strong understanding of SEO principles
• Excellent written and verbal communication skills
• Attention to detail and commitment to producing high quality work
• Ability to work efficiently in a collaborative, fast paced environment
• Experience with web user experience (UX) a plus

#LI-Remote

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns,grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteerorganizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once,using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways tostrengthen the climate movement and catalyze transformation around the world.The values thatguide and drive our work are listed here. 

350.org is an equal opportunity employer.350.org strives to be an inclusive and collaborative group ofpeople who bring a variety of approaches to the work we do. We’re committed to the principles ofjustice, and we try to build a safe workplace where everyone is treated fairly and enjoys workingtogether. We value new perspectives, ideas of all sorts, and different ways of working. Diverseperspectives and experiences improve the way 350.org carries out our work – including what wedecide to work on and how creatively/effectively we do that. We do our best to make staff positionsaccessible to all potential team members, regardless of race, national origin, ethnicity, age, disability,assigned gender, gender expression or identity, sexual orientation or identity, religion or creed,veteran status, marital or parental status, and genetic information. We also strive to include teammembers in communities most impacted by climate change or impacted by other kinds ofenvironmental, social, and economic injustice. 

About the Head of Campaigning and Organizing

The Head of Campaigning and Organizing is a member of 350.org’s Global Executive Team responsible for the overall strategic direction and leadership of the organization, and building an organizational culture, values and practices that are rooted in justice, equity, diversity and inclusion (JEDI). The Head of Campaigning and Organizing will be responsible for developing and executing global strategies for building a strong and powerful global climate movement, including strategies for campaigns, organizing, mobilization and movement support. The Head of Campaigning and Organizing will work hand-in-hand with the Head of Regions to share the responsibility of achieving our strategic goal of building a global movement rooted in regional contexts.  The Head of Campaigning and Organizing will supervise the Director of Movement Support and Director of Campaigns.

Duties and Responsibilities:

• As a member of the Global Executive Team, set and communicate 350.org’s overall strategic and operational direction and ensure alignment across the organization. Translate 350.org’s strategic goals and Theory of Change into department goals with clear and measurable key performance indicators.
• Provide strategic direction, broad campaign development and movement support. This includes the development and management of our collaborations with key global allies such as other global social justice movements, unions, advocacy and policy groups. 
• Together with the Movement Support Director, develop and execute strategies for organizing and implementing global mobilizations and major events, strategically positioning 350.org’s role in the global climate justice landscape and building a broader and more diverse global base of partners and supporters. 
• Support the development and implementation of strategies to help grassroots climate justice organizations build alliances, partnerships, and coalitions with other organizations to enhance their power and to achieve their goals. This includes supporting, training and incubating leaders and groups. 
• Together with the Campaign Director, develop global strategies and build models for dismantling the flow of financial and political support to the fossil fuel industry.
• Together with the Head of Regions ensure the global campaigning and organizing initiatives are aligned with regional plans.
• Establish performance measures, monitor results and evaluate the effectiveness of the organisation’s campaigning and organising programs.
• Oversee the creation and management of the department's annual budget. 

Minimum Requirements:

• At least 10 years of experience in campaigning and organising work and 5 years of experience in analyzing emerging trends and opportunities, ideally in climate, environmental or energy justice, and building strategies and tactics for global campaign, movement building and mobilization. 
• At least 8 years of experience in senior management or leadership roles.
• A strong understanding of climate justice issues and commitment to ending the era of fossil fuels. 
• At least 5 years of experience in global not-for-profit organizations.
• Experience of designing and implementing campaigns or programs in the Global South
• A deep understanding, experience in and commitment to justice, equity, diversity and inclusion (JEDI), anti-racism or anti-oppression work. Ability to manage across differences and work effectively with people from diverse racial, ethnic, class, age, gender, and sexual orientation backgrounds. 
• Strong ability to think strategically and translate overarching strategies into department goals.         
• Excellent interpersonal skills, including the ability to cultivate and establish partnerships with colleagues, external partners, media and other stakeholders.  
• Excellent written and verbal communication skills, with an ability to translate complex data into clear and simple messages for a wide range of audiences.
• Ability to manage complex projects and work across departments.
• Ability to prioritize and focus effectively across a wide range of responsibilities.
• Comfort and ease working in a fast-paced environment
• Ability to demonstrate grace under pressure;
• Strong ability to manage and work with remote teams from across the globe.
• Strong commitment to climate justice, racial justice and other social justice issues. 
• Fluent English.

Preferred but not required:

• Experience running a large and diverse department and using organizational resources effectively
• Familiarity with Google Suites, Zoom and Slack
• Fluency in languages other than English, particularly in regions where 350.org works. 

Other Requirements:

• This role may be required to travel domestically and internationally. 
• This role is expected to work remotely with an ability to work across different time zones. 

We are looking for someone who is comfortable working both independently and in teams, highlyresponsive, and able to lead initiatives as well as take direction from others.  

Position Type: Full-Time 

Application Deadline:This job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date: flexible 

Compensation:Salary tier 5.1 Click here to view salary

Reporting Line: Managing Director

Location:Remote within:

No preference in US:Remote: in the following states CA, CO,CT, GA, MD, MA, ME, MT, NJ, NY, NC, PA, UT, VT, VA, WI, WA, or Washington, DC

No preference Global:Remote within the countries 350.org currently operates. Current countries are: Argentina, Australia, Belgium, Benin, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Philippines, Poland, Senegal, Singapore, South Africa, Spain, Sweden, Taiwan, Trinidad and Tobago, United Kingdom 

Note: This position will be part of the 350PWU bargaining unit and subject to the terms and conditions of the collective bargaining agreement.

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsorship or take over sponsorship of an employment visa at this time.

--

If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

Director of Product Marketing

US-Remote

Who we are

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve, we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do 

As the Director of Product Marketing at Pindrop, you’ll play a crucial role in leading product positioning, the product launch processes, customer insights and more! This is a critical role at the nexus of Marketing, Product and Sales, with substantial potential to impact company growth. In this position, you will be involved at the earliest stages of product development including market analysis and voice of the customer, product positioning and the creation of core internal and go-to-market strategies. Our ideal candidate will have extensive experience in enterprise B2B/SaaS product marketing, preferably at category-creating, fast-growing companies, and an understanding of the technology and security industry.

• Collaborate with product management and marketing communications to develop product positioning and messaging that resonates with our target buyer personas.
• Understand and document our buyer’s process, including where they get information and the who, what, when, and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.
• Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
• Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
• Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
• Market intelligence—be the expert on our buyers, who they are, how they buy, and their key buying criteria.
• Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
• Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral; and teach them how and when to use them.

Become a deep product expert, capable of conducting demos and create product based content rapidlyDevelop programs and campaigns to push into new vertical markets, expand into new geographies, and push new products into new markets. Understand and document customer buying cycles, personas, and competitive landscape—be an expert on our competition and how they are positioned.Understand highly complex ideas and product and be able to communicate those to a non-technical audienceConstruct and Analyze program KPIs and results as well as make recommendations for future improvementsIdentify and develop effective marketing and sales collateral – using both internal and agency resources – for use on the Web site and in campaignsResearch and select appropriate vendors to ensure successful and timely project completion

Who you are

• You are a strategic thinker and a tactical executor
• You create game winning strategies
• You are a terrific storyteller and writer
• You are customer driven with a passion for understanding our customers
• You don’t know the meaning of analysis paralysis, you try then iterate to improve 
• You are a strong public speaker, comfortable in front of a variety of audiences
• You are an excellent people leader and team player
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed
• You take accountability, do the things you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees” 

Your skill-set: 

• 7+ years of B2B SaaS product marketing experience with at least two years of experience in a market-facing role (e.g., delivering presentations to customers and prospects, conducting competitor analysis and market research)
• 3+ years experience marketing solutions and developing winning go-to-market strategies in the security, authentication, voice, or cloud contact center markets
• Comfortable using collaboration, CRM, and marketing automation tools such as Slack, Salesforce, Marketo, DemandBase, and Google Analytics.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working

• Bachelor’s degree in business or marketing, and MBA preferred, or equivalent experience.
• Marketing experience with technically complex product, software or SaaS offerings

What’s in it for you:

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO, Focus Thursday, and Company-wide Rest Days. You will have an incredible opportunity to help build our product marketing function from the ground up.You will be the glue between Marketing, Product and Sales, with substantial potential to impact our company growth.

Within 30 days you’ll

• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers

• Meet with our Product and Engineering team. Start build a strong relationship with all our product managers to better understand our products and solutions 
• Familiarize yourself with our competitors  - Who are they, and how are they positioned? 
• Understand Pindrop positioning, market opportunity, and our products/features

Within 60 days you’ll

• Develop an understanding of our buyer personas – Who are they? Where do they get their information? What drives the decisions that they make? How do they buy?

• Meet with sales team and establish relationships with all or our AE, SDR’s, and BDR’s 

• Understand what’s been products are being developed and begin to strategize plans for 2024
• Take ownership over 1-2 products – Assess the effectiveness of current marketing programs (that support your products). Start to develop positioning / messaging for to-be-launched products that will resonate with our target buyer personas

• Within 90 days you’ll 
• Make recommendations to leaders on how to improve our product positioning and go-to-market strategies– Share your winning strategies and GTM plans with the executive team and begin putting them into action.
• Work closely with your marketing colleagues todevelop marketing plans for the products you support
• Work with your manager to establish clear and attainable OKRs for product marketing

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• 4 company-wide rest days in 2024 where the entire company rests and recharges!
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Remote-first culture with opportunities for in-person team events
• New hire and recurring monthly home office allowance
• When we need a break, we keep it fun with happy hours, ping pong and foosball, drinks and snacks, and monthly massages!
• Remote and in-person team activities (think cheese tastings, chess tournaments, talent shows, murder mysteries, and more!)
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

What we live by

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded into our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
• Evangelical Customers for Life - We delight, inspire and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another. 
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity and celebrate our successes. We are better together. 
• Make a Difference - Every day we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

 #LI-Remote

This is a 12-month Fixed term Contract

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distributeopen-sourcesoftware that enables people to enjoy the internet on their terms.

Our team

We're an international group of makers, builders and doers who still believe in the original promise of the internet — a place to find purpose and happiness and freedom. The Creative Studio partners with marketing to test and learn our way to compelling, needle-moving campaigns, content and creative assets for our core brands: Mozilla, Firefox and more to come. We're the stewards of these product brands — and all of them are on the precipice of change.

Our Studio team has insight into all of the business strategies and initiatives at Mozilla and its different products. It’s a dynamic and exciting team that helps to craft public perception of issues like online privacy and responsible tech and make those topics relevant and accessible to our audiences.

The Role

As a Mid-Level Visual Designer on the European marketing team, you will play a central role in shaping the way Mozilla and its products, like Firefox, show up in the world – specifically in Germany, France and the UK – and how we communicate with our audiences.

You will work closely with our Head of Creative Studio in Europe to bring to life our brand across all our marketing touchpoints. Your design work will help establish and evolve a connected, compelling experience for our European audiences from getting their attention out in the world to bringing them into our brand and products. You will conceptualize, develop, design and complete our marketing campaigns including work on a variety of guidelines and narratives across digital and print surfaces. You will co-own our design vision to help scale our team's work and contribute to the healthy operations of the Studio Team. You will design consumer facing content and brainstorm creative ideas with the team, based on data points that will be regularly shared with you.

You Are

• Passionate and analytical Visual Designer with a keen attention to detail
• Able to create strong concepts and bring them to life
• Diverse portfolio demonstrating experience in digital ads, websites, and print
• Comfortable with asking questions and interested in creating user-centered, trend-setting experiences
• Creative problem solver capable of making informed decisions on both small and large scales
• Able to handle large design projects ensuring cohesiveness across all assets
• Proficient in visual storytelling across various marketing channels and mediums
• Experienced in shipping consumer-facing creative campaigns, contributing from concept through to final production
• Motivated and curious, with a desire for continuous growth in technical skills, design knowledge, and creative output

You will

• Collaborate closely with key partners to grasp creative briefs, develop and refine concepts, and swiftly deliver digital experiences.
• Develop a creative strategy and briefing to guide external partners such as freelancers and creative agencies.
• Establish clear systems and toolkits for streamlined campaign and project execution.
• Concept and craft original designs for out of home campaigns as well as digital channels such as social media, landing pages, emails, ads, App and Play stores, and more.
• Facilitate brainstorming sessions and pitch content ideas that support the bigger message and connect the dots to our EU marketing strategy.
• Vet, onboard and brief agencies and freelancers on various projects.
• Use data and research, like performance metrics, user testing and A/B test results, to improve creative work.
• Advocate for the importance of user centered design and consumer quality experiences and demonstrate solutions to internal and external partners.
• Participate in weekly all-marketing meetings and other cross-functional meetings, create presentation decks and represent the work of the European marketing team to the wider organization.

Your Professional Profile

• 5-7+ years of professional experience in graphic design and leading external agencies and freelancers
• Strong portfolio of visual design, including marketing campaign design
• Experienced visual design skills: typography, composition, color, accessibility and design systems
• Experience art working, crafting and shipping printed marketing and digital marketing for consumer facing products
• Experience in concepting and driving brand campaigns
• Excellent collaboration & time management skills; communication &
• presentation skills; experience in working collaboratively in an international environment.
• Comfortable designing in an open, shared environment and presenting work to large and small groups
• Ability to become proficient and work from various brand guidelines or toolkits
• Experience in working on a distributed team and working cross functionally
• Versatile, growth mindset
• Proficient in English (our workplace language is English, but your focus will be on content for Germany and France. German or French language skills are a plus.
• Experience working in Figma and Adobe Creative Suite is a requirement.
• Strong Storytelling skills
• Pluses
• Experience setting up creative user testing and research
• Video or storyboarding experience
• Video editing, motion, illustration or photography skills.
• Working at Mozilla
• We're a remote-friendly team with colleagues working from home, co-working spaces or (COVID permitting) Mozilla offices around the world. Video conferencing, Slack chats and shared documents keep everyone in the loop and make sure everyone feels included.

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations,gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R2512

This is Security at Lattice

As part of Lattice's security team, your role will focus on Governance, Risk, and Compliance.You’ll work closely with others on the team, as well as colleagues in Legal, Procurement, Sales, IT, and Engineering to respond to requests, streamline processes, and reduce organizational risk for both Lattice and its customers. This is a great growth opportunity role, enabling you to enhance your skill sets by triaging security alerts, assisting in customer questionnaires and audits, performing vendor risk assessment, and learning new security tools and mitigation techniques. Our ideal candidate has a background in IT and/or Security, and is an enthusiastic learner with a positive attitude and collaborative working style. 

What You Will Do

As a Security Operations Analyst you will be responsible for helping to streamline security and compliance requests, controls, and oversight within the organization. You’ll have a large amount of autonomy and an ability to make a significant impact in a successful, growing startup!

• Triage production environment security alerting
• Triage customer questions and questionnaires
• Oversee security, compliance, and privacy training
• Assist with orchestrating and managing SOC2 audits
• Assist with vendor risk assessments
• Manage Customer Trust Center requests and enhancements
• Manage Sales support resources and documentation
• Assist with Vulnerability Management visibility, dashboarding, and communications
• Provide tuning and troubleshooting assistance to IT for security related IT applications, such Anti-Virus / Malware Protection, Endpoint Management, Access Management, VPN, and/or Network Proxy applications

What You Will Bring to the Table

There’s no such thing as a perfect candidate. We expect you to possess some combination of the following:

• 3+ years of experience in security or related fields
• Ability to communicate and collaborate effectively with internal business stakeholders 
• Project management and process documentation experience
• Experience implementing JIRA service desk dashboarding, tracking & reporting
• Experience to SOC2 controls and/or audits
• Experience with vendor procurement processes
• Experience implementing, administrating, and/or providing guidance on security related IT applications, such as Anti-Virus / Malware Protection, Endpoint Management, Access Management, VPN, and/or Network Proxy applications
• Understanding of authentication protocols and frameworks to include OAuth, OpenID, SSO/SAML, and AWS IAM
• Understanding of continuous integration / continuous deployment processes and tools

The estimated annual cash salary for this role is $98,000 - $139,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

#LI-Remote

Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The role

Agile Six is looking for a Senior Full Stack Drupal Engineer to join a highly collaborative Agile team. Our team works with the Department of Veterans Affairs to drive improvements to the Veteran experience across their digital platform, VA.gov.

Our ideal candidate has extensive recent Drupal experience with Drupal 9 and 10 and a strong grasp of object oriented principles of PHP. We are looking for an engineer with demonstrated experience learning new tools, languages and frameworks. We tackle a wide range of challenges and regularly step outside of our comfort zones — and are looking for a candidate excited to do the same. Most importantly, we are looking for someone who wants to work on important problems that have a lasting impact on millions of users and make a difference in our government!

Our work:

VA utilizes Drupal as an API which serves data to a number of systems. This team’s mission is to provide a modernized, accessible, single source of truth about available VA locations, services, and benefits to Veterans, as well as to provide a modernized, accessible Drupal CMS user experience to Editors creating and maintaining that content.

The VA follows the U.S. Digital Services Playbook and "Default to Open", therefore project repositories are fully open source:

• https://github.com/department-of-veterans-affairs/va.gov-cms (Backend: Drupal 10 CMS)
• https://github.com/department-of-veterans-affairs/content-build (Assembles VA.gov static pages)
• https://github.com/department-of-veterans-affairs/vets-website (Frontend: Metalsmith + React)
• https://github.com/department-of-veterans-affairs/vets-api (Ruby on Rails API)

Responsibilities

• Collaborate with a remote cross-functional team to deliver well-performing and scalable services and components
• Grasp the overall technical landscape and offer guidance on solution direction, architecture, and tradeoffs
• Identify client needs and 'meet them where they are’ through empathy, mentorship and advice
• Mitigate technical, resource, and timeline risks
• Conduct peer code reviews, including evaluation of regression testing and test coverage, adherence to acceptance criteria, and code best practices
• Complete high-complexity tasks both independently and collaboratively as neede
• Participate in testing and QA, including writing of automated unit, system, performance, functional tests and manual testing efforts
• Support the practice of engineering within the larger company as needed

We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment.

Basic qualifications

• 10+ years of full-time experience as a Software Engineer
• 4+ years of production experience with Drupal
• Experience using Composer
• Experience writing PHPUnit, Kernel, and Functional tests
• Experience working collaboratively in an Agile, cross-functional team
• Solid foundation in software engineering fundamentals and best-practices, including object-oriented programming, design patterns, CICD, and writing automated tests and testable code
• Experience working in different areas of the software stack and solving a variety of engineering problems
• Ability to adapt to new languages and technologies to solve problems
• Experience with accessibility requirements, standards, and testing tools
• Experience with Git and GitHub or other source control systems
• Has lived and worked in the United States for 3 of the last 5 years

Additional desired qualifications

• Familiarity with GitHub Actions and their use in CI/CD workflows
• Familiarity with modern Javascript and Node.js and an ability to contribute to a Javascript codebase
• Familiarity with static site generators and other front-end frameworks (i.e. Next.js, Gatsby)
• Experience with CSS Preprocessors
• Familiarity with Section-508 and WCAG 2.1, Accessibility requirements, standards, and testing tools
• Experience working with government agencies
• You are a U.S. Veteran

Salary and Sixer Benefits

To promote equal pay for equal work, we publish salary ranges for each position.

The salary for this position is $159,839-$168,036

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not bossy), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and Election day off
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.

About Our Organization

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! 

We’re looking for a seasoned and entrepreneurial Product Director with experience in an early or growth stage startup. This role is a unique 0 → 1 opportunity to drive the launch of an innovative multi-sided healthcare platform to optimize management of drug discount programs, so you must have strong experience working in the healthcare domain. While you bring well-rounded product experience to this role, this position will initially focus on more strategic market facing activities such as driving relationships and discussion across multiple strategic customers, partners and stakeholders. You will work closely with internal functions such as sales, marketing, government affairs and operations to develop a strategy and approach that allows Kalderos to build a strong competitive moat. While this is initially an individual contributor role, we are looking for an individual who is experienced in leading without authority and who enjoys mentoring and coaching colleagues. 

What you’ll do:

• Collaborate on the 18+ month product roadmap that delivers continuous customer value and is responsive to hypotheses and data-driven iterations, based on user research, industry developments and market trend analysis.
• Cultivate strong relationships across clients and stakeholders, including pharmaceutical companies, payers, and healthcare providers, in order to gain deep insights into their problems and motivations and become a trusted thought partner. 
• Facilitate discussions and workshops with key stakeholders to drive decisions on product roadmap and strategic directions and sell proposals to stakeholders at all levels including the C – level executives.
• Partner with commercial and marketing teams to build compelling business plans and go-to-market strategies, with a keen eye toward new opportunities. 
• Coordinate all cross-functional workstreams (internal and external) related to the successful launch of the solution.
• Be “hands on” when needed especially as it relates to problem solving and generation of business solution options
• Collaborate with other product managers, design and engineering to execute on roadmap initiatives in an agile environment to ensure high quality and timely product releases

Who you are: 

• Problem solver. You have an ability to rapidly assimilate information on multiple issues being discussed, and without understanding every detail, you can pull in the appropriate stakeholders, outline a resolution path to get to desired business outcomes
• Strategic and persuasive communicator. You can balance strategy and execution messaging while shaping and sharing a strategic product vision. You can negotiate win-win outcomes and drive adoption across diverse stakeholders. You can tailor messaging to meet the needs of diverse audiences at all levels and represent the Kalderos vision externally.
• Entrepreneur. You embrace ambiguity and have the ability to take ownership of a product vision, make sound decisions with limited information, and maintain focus on shipping high quality products that customers value even when facing obstacles. You want to 'storm a hill and plant a flag’.
• Leader. You have a demonstrated ability to influence without authority and a passion for mentoring colleagues both within your team and across the organization. You are a servant leader who is motivated by the success of the team. 
• Learner. You follow trends facing the market and industry in which your product resides, such as drug pricing regulations, payer policies, and industry best practices. This includes monitoring competitors, staying in tune with the political and regulatory environment, and up-to-date with current technology trends. You will use this knowledge to ensure your product is not just better, but delivers significantly greater value than other solutions on the market. 

What you’ll bring:

• 8+ years experience in product management with progressively increasing responsibility, preferably with experience in a 0-1 product environment, having successfully launched that product.
• Deep understanding of the healthcare ecosystem,  such as working with payers, providers, or pharmaceutical manufacturers. Ideally, you have expertise in navigating payer dynamics, healthcare reimbursement systems and discount programs such as 340B with a strong working knowledge of healthcare data sources and systems, including EHR and claims, among others.
• Experience working with highly differentiated B2B SaaS products, preferably with an understanding of data-centered business models and multi-sided platforms.
• Exceptional customer relationship and project management skills, with superb attention to detail and an emphasis on structured problem solving
• Exceptional written and verbal communication skills, including the strong ability to distill and abstract complex concepts for multiple audiences at different levels. 
• Deeply rooted in Agile, Lean, and continuous delivery principles that maximize flow of value with a passion to extend this understanding throughout the organization
• Demonstrated track record of effectively using data and analysis to support business strategy/decisions
• Ideally, you have a familiarity with integrating AI and ML into product offerings.

Expected Salary Range: $185,000 - $225,000 base + bonus

____________________________________________________________________________________________

Highlighted Company Perks and Benefits

• Medical, Dental, and Vision benefits
• 401k with company match
• Flexible PTO with a 10 day minimum
• Opportunity for growth
• Mobile & Wifi Reimbursement
• Commuter Reimbursement
• Continuing education reimbursement
• Donation matching for charitable contributions
• Travel reimbursement for healthcare services not available near your home
• New employee home office setup reimbursement

What It’s Like Working Here

• We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
• We empower each other and believe in ensuring all voices are heard.
• We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
• We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. This position can be remote in the United States or hybrid in Chicago, IL or Boston, MA.

Kalderos participates in E-Verify.

As a Software Systems Engineer, you’ll fortify our commitment to ensuring the utmost security in our open-source endeavors,to make an impact across the federal government.As security concerns evolve, we understand the paramount importance of staying ahead of the curve. 

We know that you can’t have greattechnology serviceswithout amazing people. At MetroStar, we areobsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers. 

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below! 

What you’ll do: 

• Collaborate closely with system and machine learning engineers to develop cutting-edge AI platforms and solutions.
• Enhance our Python library by adding new features, design patterns, and innovative frameworks.
• Manage application deployment using Kubernetes, incorporating various platforms like EKS, AKS, VMware Tanzu, RedHat OpenShift, or Rancher Government Services RKE2.
• Implement and oversee infrastructure using code-first approaches, predominantly with Terraform.
• Provide guidance and share your expertise with the engineering team.
• Assure compatibility of open-source machine learning tools in different deployment scenarios.
• Uphold high standards in code quality through comprehensive testing, scalability, and well-documented code.
• Take charge of projects, from proposing ideas to ensuring their successful implementation and addressing potential issues.
• Utilize automation tools effectively, such as Slack, GitLab, and GitHub, for process optimization.

What you’ll need to succeed:

• A minimum of 5 years of experience in software engineering with a focus on Python.
• At least 2 years of experience in deploying infrastructure using declarative languages like Terraform.
• Strong familiarity with cloud services (AWS, Azure, GCP).
• Proficient in CI/CD and automation technologies (e.g., GitLab CI, Jenkins, Bitbucket Pipelines).
• Knowledge in managing artifact repositories and deploying SAST/DAST security tools in CI/CD pipelines.
• Proven skills in deploying and managing Kubernetes applications, including using Helm charts.
• Demonstrated ability to lead projects from concept to production.
• An active DoD SECRET Security Clearance.

Like we said,we arebig fans of our people. That’s whywe offera generous benefits package, professional growth, and valuable time to recharge. Learn more about our companyculture codeandbenefits. Plus, check out ouraccolades. 

Don’t meet every single requirement?   

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authenticculture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team 

What we want you to know: 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. 

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems. 

Not ready to apply now?  

Sign up to join our newsletterhere. 

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.

Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews by other candidates on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

How we work

We love working async and this means you get to do your own schedule.

We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Client Services Coordinator, joining our Payroll Client Services team.

Our ambition is to provide the best end to end customer experience. Working closely with our clients and several team, you will be in charge of addressing all potential companies and employees issues related to Payroll.

Key Responsibilities:

• Act as a primary point of contact for all questions or issues related to employees payroll runs.
• Provide companies and employees with support on all Payroll related questions and address their potential issues via email tickets, live chats and video calls.
• Collaborate closely with Customer experience, Payroll Operations, Benefits, Tax and Finance teams to provide best in-class support to our clients and ensure answers are provided within strict SLAs.

About the ideal candidate:

• You have a strong interest in payroll.
• 2+ years customer service experience
  • Experience with live chat support is considered a big plus
• Problem-solving abilities with great communications skills.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Naturally persistent, kind and patient.
• You have experience working with Zendesk, Slack and Notion.
• Writes and speaks fluent English.
• It's not required to have experience working remotely or async, but considered a plus.

Benefits

You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.

Practicals

• You'll report to: Manager, Payroll Client Services
• Team: Payroll Client Services
• Location: You need to be in the EMEA region to apply Because the team needs coverage in that timezone, and we do not encourage unhealthy work hours
• Start date: As soon as possible

Application process

1. (async) Profile review
2. Interview with recruiter
3. Interview with Regional Manager of Payroll Client Services
4. Interview with Senior Global Manager
5. (async) Offer
6. Reference Check

How to apply

Please fill out the form below. Don't forget to add your CV (ideally as a PDF) and a cover letter (at most a single page) explaining why do you think there's a match between this particular role and your profile. Thank you!

#LI-DNP

What this job can offer you

The IT team at Remote is the backbone ensuring seamless operation and innovation in our remote-first ecosystem. By integrating the latest technologies, automating workflows, and providing world-class support, we enable Remoters to achieve excellence in their work. Our team is dedicated to creating a secure, scalable, and efficient IT environment that empowers all departments. Through strategic planning, technical expertise, and continuous improvement, we're not just supporting the company’s operations; we're shaping the future of how Remote works.

Remote is seeking a Senior IT Operations Engineer to lead and innovate in our IT department during an exciting period of growth. This senior role is designed for someone ready to make significant impacts, guiding our IT operations to new heights of efficiency and effectiveness.

As a Senior IT Operations Engineer, your mission is to elevate our IT support and system management to world-class standards. You’ll not only solve complex technical issues but also strategize on IT infrastructure, ensuring scalability, security, and optimal performance. Your leadership will build upon our foundations, enhancing our SaaS environment and macOS fleet management for our global team, affectionately known as 'Remoters'.

This role is a gateway to higher leadership positions within Remote's IT department. You will have the opportunity to shape the direction of our IT operations, influence company-wide technology decisions, and mentor the next generation of IT professionals.

What you bring

• Proven experience in a senior IT operations role, with a track record of improving IT infrastructure and end-user support.
• Expert knowledge of macOS environments, SaaS platform administration, and security compliance.
• Strong leadership skills, with the ability to mentor and guide a team through complex projects and challenges.
• Excellent problem-solving abilities, capable of strategic thinking and innovation.
• Exceptional communication skills, fluent in English, with the ability to articulate technical concepts to a non-technical audience.
• Experience in remote work environments is highly valued.

Key Responsibilities

• Lead by example, setting high standards in system administration, particularly for SaaS platforms like Google Workspace, Notion, Slack, and Okta, and in endpoint management for macOS.
• Mentor junior team members, sharing your deep knowledge and fostering a culture of continuous improvement and learning.
• Drive initiatives that enhance our IT infrastructure, ensuring our solutions are robust, scalable, and secure.
• Act as a key decision-maker in the selection and implementation of IT tools and practices that align with Remote's long-term vision.

Practicals

• You'll report to: Manager, IT Engineering
• Team: IT
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $38,100 USD to $85,700 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Roughly hours across 6 weeks

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Interview with Executive
5. Prior employment verification check

#LI-DNP

About the opportunity

As an Escrow Assistant at Homeward Title, you will be responsible for processing escrow files from order opening to ensuring all information and documentation is obtained, which is necessary for the transaction's closing. The ideal candidate will have experience working across most East Coast states, including Florida, Georgia, Tennessee, North Carolina, and South Carolina. 

Note: This role is atemporary, full-time position that is expected to last 120 days, with a possibility to convert to permanent status.

In this role, you will

• Work independently on a variety of different transaction types, including cash, loan and refinance transactions.
• Move seamlessly between multiple states/markets and understand the closing and title nuances of each
• Open new escrow files in the appropriate closing software and obtain all necessary documentation for the closing in a timely manner, including HOA docs, mortgage payoffs, customer information, etc.
• Work closely with real estate brokers, lenders, HOAs, escrow officers, etc to effectively communicate what is needed for closing
• Review title commitments for accuracy and completeness to ensure all curative requirements are satisfied.
• Solve complex title issues with the help of the escrow officer and title department
• Ability to multitask, concentrate, and focus under pressure during interrupted workflow and changing schedules and needs using multiple forms of technology in a start-up environment.
• Demonstrate problem-solving skills, accuracy, and attention to detail.
• Timely, thorough, coordinated, and eloquent communication with all of the parties involved in every transaction, < 1 hour expected response time via email and phone calls
• Have the ability to work overtime, as requested.

What you’ll bring

• Detail-oriented and professional.
• Strong communication, both verbal and written.
• Ability to work well with others.
• Demonstrated proficiency in basic computer applications. Experience with Slack, Google Suite, Qualia, Front a plus.
• Able to maintain work priorities in an environment with multiple concurrent tasks and projects and maintain flexibility related to assigned tasks.
• High attention to detail a must.
• High energy, a positive attitude a must.

• High school diploma and one year of experience in escrow, real estate, or a title field
• Prioritize and meet deadlines and handle multiple tasks

Pay and benefits

• Compensation range: $26.44/hr
• Remote-first environment (our Headquarters are in Austin, TX, come visit!)