Solutions Architect (Azure) 

Remote 

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

What will I be doing? 

Blueprint is looking for a Solutions Architect to join us as we build cutting-edge technology solutions!  Our team is looking for a talented engineering/architect leader with a strong background in building robust and scalable solutions in data warehousing, ETL, big data/analytics, data science, and cloud platforms. This includes architectural design sessions, project implementation responsibilities and/or MVP’s,(Minimal Viable Product) or Poof of Concept The ideal candidate will have built and led data engineering teams in a dynamic, fast-paced business environment.    

 Responsibilities: 

• Positioned as the Primary Architecture-Engagement-Lead from an Architecture, Vision/Completeness perspective on engagements. A Technological Evangelist Who Drives/owns the overall solution envisioned for the client.
• Lead the definition of processes, standards & guidelines for architecting data platforms, Data Estates and modern ELT/ETL, Compute, Storage, Consumption for BI, and Data Science workloads as part of the Architecture function.
• Support delivery teams as a senior technical leader in a hands-on capacity to remove blockers to progress by creating demos, proofs of concepts, and troubleshooting with other engineers.
• Coach clients in adopting technology to solve their core business needs and issues relating to data, Bi, data science, and analytics services
• Desire to become the go-to resource for our clients through increasing your knowledge and approach with new and existing technologies 
• Comfortable leading collaboration with both internal and external stakeholders 
• Ability to quickly understand client’s business needs, make impactful recommendations and adjust accordingly to needs as they change
• Define architecture roadmaps with the ability to design a phased approach to completion while considering pre-existing, legacy challenges
• Demonstrated experience in cloud architecture and technologies 
• Aid in defining the scope of work and drafting proposals and contracts sent to clients for new business
• Builds & maintains Blueprint’s lab/demo environment, with working demonstrations on data estate patterns & concepts, g. Databricks, ELT, Streaming, BI and Data Analytics

Qualifications: 

• 5+ years of experience in the design and implementation of large-scale data platforms/solutions using Microsoft Azure
• Expert knowledge of Azure services with a focus on Modern Data Solutions and Frameworks, adapters/connectors, and orchestration components
• Experience with Databricks or Synapse and associated languages such as (Python, SQL, Scala, etc.)
• Demonstrated experience in designing and building cloud and hybrid solutions that run on Azure, including: (Compute, Network, Storage, Monitoring, Security.)
• Expert knowledge of the following Azure services: Azure DevOps, Blob Storage, Virtual Machines, Logic Apps, API Management, Azure Synapse Analytics, AAD, Azure Data Factory.
• 5+ years of experience in SQL, data transformations, migration, statistical analysis, and troubleshooting across more than one Database Platform (Oracle, PostgreSQL, Redshift, SQL).
• Work effectively in a Software development team leveraging agile tools like DevOps, Jira, Confluence, GitHub, GitHub Actions, Slack, etc.
• 5+ Years’ experience with Enterprise data warehousing, ETL, and BI services.
• 3+ Years’ experience in Cloud data and modern data management patterns supporting data warehousing and data lake architectures.
• Understanding & appreciation of modern data platforms and integration services.
• Understanding & Appreciation for modern approaches & platforms for data quality, data governance, and cataloging services, CDC, append-only, streaming, incremental data acquisition, and data mart/fact-dimension design techniques.
• Proven ability to build and manage executive-level client relationships
• Strong communicator with an evidence-based mindset to developing customer experience
• Goal and results-focused, with a mindset of getting to done and delivering customer value; focus on speed-to-value in all activities
• Proactive self-starter who can thrive in flat organizations and ambiguous situations

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $160,700 to $234,800 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to:recruiting@bpcs.com 

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage
• Flexible Spending Account
• 401k program
• Competitive PTO offerings
• Parental Leave
• Personal paid Volunteer time to support our community
• Opportunities for professional growth and development

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

• Support and own day to day optimizations and operations of user acquisition through multiple paid channels such as Facebook, TikTok, Snapchat, Google UAC, Ad Networks, and others with meticulous attention to detail
• Analyze multiple channels’ performance down to the most granular levels possible to shape a story and make recommendations from it
• Utilize deep channel learnings to suggest optimization opportunities that are backed by data and are aligned with UA team’s goals
• Work cross functionally with our in-house creative team and creative agencies
• Take initiative in supporting new channels as the company further diversifies its marketing mix
• Collaboratively build and execute a channel strategy to meet both short term and long term acquisition goals
• Take part in a strong culture of rapid experimentation, measurement and iteration on the marketing team. The best ideas come from anyone, and are inspired by data.

ABOUT YOU ????

• 1 to 2 years of professional experience in digital marketing
• Hands on experience building ads and running campaigns across multiple UIs and optimizing towards ROAS (Facebook Ads Manager experience required)
• Excellent communication skills (Slack / email / phone / within team / with partners)
• Advanced Excel skills (experience with BI tools such as Looker a huge plus)
• Bonus points for proficiency with SQL
• Love for taking initiatives and being a self starter
• Excited to voice opinion, give and receive feedback
• Resilience and willingness to keep pushing tirelessly when it makes sense and move on when the time is right
• Comfortable prioritizing multiple time sensitive tasks and executing under pressure
• Ability to see the forest from the trees: you can analyze large data sets and craft results into a story that allows for informed decisions.

WE OFFER ????

• Health, Dental & Vision Plans
• Competitive Pay
• Matching 401k
• Unlimited PTO
• Lunch daily
• Snacks & Coffee 
• Commuter benefits

Additional information: Salary range of $60,000 - $80,000/year + bonus + benefits Base pay offered may vary depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

The Savings team at Lumos is building a Spend Management Platform - a 360 view of SaaS spend. Think of your personal finance app, but for businesses.  Our mission is to maximize our customers’ ROI on SaaS investments ????.

Lumos has unique potential in this space due to our platform approach - our App Store and Access Review products allow us to link access and usage to spend data, empowering customers to make effective, data-driven decisions.

The Savings team tackles a lot of interesting problems related to automating document transcription with state of the art LLMs, modeling complex finance related schema, and matching together spend orders (e.g. contracts) and actuals (e.g. invoices, expenses). We are looking for a highly motivated staff engineer who can help build the foundation for the future of our Spend Management Platform ????️. This is a leadership position within the engineering organization.

✨ Your Responsibilities

• Take ownership of our core architecture and data models for spend management.
• Design robust data pipelines to power our spend management products.
• Implement automation (via fine-tuned and foundational models) to ingest spend data from pdfs.
• Own our regression testing strategy for our AI interfaces.
• Define and iterate on our north star architecture, partnering with our foundations and product platform teams.
• Uplevel the team by setting technical best practices and mentoring engineers.

????Pay Range

$185,000 - $240,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

???? What We Value

We care much more about your motivation and excitement to grow into the role than we care just about your CV. Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

We strongly encourage individuals from underrepresented groups to apply. ????

Snowflake is seeking an Educational Services Coordinator (Japan) dedicated to supporting all aspects of technical training delivery and providing customer support primarily for our customers/partners/internal teams located in APAC, with a focus on the Japan region.

This position will be part of the Education Services Operations team and work closely with delivery, curriculum development, and other program teams to manage the day-to-day of a fast-paced customer training business. This role requires solid experience with LMS and eCommerce administration, coordination of virtual and onsite training events, public class management, customer support, and financial and analytical reporting.

Primary Responsibilities:

• LMS administration to create and support public and private training events in multiple timezones, regions, currencies, etc. as well as other training offerings like On-Demand Courses and Certification Exams. 
• Provide support for the SnowPro Certification program including candidate inquiries, account management, exam registrations, badge issuance, and policy enforcement.
• Manage regional public and private class schedules, instructor assignments, facility/classroom reservations, student registration, class rosters, post-class surveys, and instructor-led class logistics.
• Provide eCommerce support and assist with customer payment issues, refunds, discounts, invoicing, and general inquiries.
• Provide support as needed for global customers and internal teams which will require after/off-hours support. 
• Accurately maintain monthly/quarterly revenue, expense, utilization, and enrollment data and reports.
• Accurately maintain backlog reports and ensure customers are notified of unused purchases and expiration dates.
• Create and maintain internal “How To” articles, process documentation, notification templates, etc.
• Provide internal LMS system support by responding to inquiries regarding instructor assignments and system access.
• Coordinate the distribution of training materials to customers via the LMS platform in accordance with Snowflake policies.
• Manage the provision and distribution of student lab access as required.
• Basic Salesforce knowledge of opportunities, quotes, accounts, contacts, etc., and the ability to build and maintain Salesforce reports.
• Communicate with regional sales teams to provide public schedule updates, promotions, course updates/releases, and other announcements as needed.
• Provide timezone-specific coverage for Japan as needed.

Key Focus Areas:

• Customer support: Providing exceptional support to our current and potential customers and partners through cases, email, chat, documentation and FAQs.  
• Customer Training Business Knowledge: Keen understanding of the business requirements to meet revenue and margin goals. Familiarity with technical training techniques and methodology that creates a highly effective end-user training experience.  
• Provide excellent customer and instructor support for Japan deliveries along with general coverage for all global clients.
• Training delivery: Participate in weekly scheduling meetings with Delivery management and provide required data for keep/cancel decisions, confirm and communicate instructor assignments, and ensure the LMS, Instructor Schedule and all related reports are accurate. 

Our Ideal Candidate:

• BA/BS degree and 3-5 years of experience with resource and customer training coordination.
• Exceptional communication skills while multitasking in a fast-paced environment
• Able to provide bilingual support in Japanese and English
• Self-starter who can prioritize and accurately complete work on concurrent projects and tasks with minimal supervision
• Acute attention to detail
• Learns quickly and takes both initiative and responsibility for their work
• Adept at process formulation and cross-functional collaboration
• Knowledge of SeerTech (LMS), Salesforce/Financial Force, GSuite (ex. google sheets/docs, Gmail, groups, calendar), Slack, Salesforce Cases (or other case management tools), MS Excel, SurveyMonkey, Tableau (or other BI tools) is a big plus!

350.org is looking for a Sr. CRM Specialist who is a Salesforce super user, a problem solver, and has strong communication skills that can support our staff to track and manage relationships and interactions with our donors, supporters, and network groups.   

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here. 

About the Sr. CRM Specialist 

At 350, Salesforce is a key tool for managing relationships and engagement with our donors and media contacts and keeping track of our local groups, partners, and highly engaged supporters. As a Sr. CRM Specialist, you will be our Salesforce expert user, and organise and run our training for new and existing users. You will spend a lot of time working with 350 users to get them what they need in Salesforce, understand their challenges, and work with your manager to make the system more user-friendly and valuable. In partnership with your manager, you'll help drive Salesforce adoption across the organization, and ensure that 350 is getting the most value from our use of Salesforce as possible.

The position requires expertise in a large range of Salesforce’s NPSP front-end capabilities including tracking/entering donations, generating reports & dashboards, importing data, creating forms and surveys, and the ability to understand the integration of Salesforce with other tools.

Duties and Responsibilities

• Work closely with the Fundraising team to help them maintain excellent relationships with our donors. Develop reports, tools, and processes for tracking our revenue and fundraising performance overall.
• Support the Communications team to set up and target emails, and segment lists and review insights of their mailings. 
• Help our regional and global team to track our network of local groups, partners, and supporters. 
• Update and maintain user records, profiles, and permissions per requests.
• Work with users to understand requested new features and bugs, scope, and deliver solutions along with quality assurance, user acceptance testing and training. 
• Respond quickly and clearly to end users to resolve issues quickly and correctly.
• Identify gaps in our usage of Salesforce and support, proactively finding and proposing ways to improve based on industry best practices.
• Develop and maintain relevant training materials and documentation. Help Salesforce users at 350 become super users. 
• Collaborate with other 350 product teams, including Engineering, Data, and Organising & Campaign Tools on cross-team projects and priorities.
• Create systems to monitor data health to identify and address issues.
• Execute, and where appropriate train others to execute, data integrity audits and cleanups, as well as data imports and exports using native Salesforce or external tools. 
• Communicate effectively technical needs and solutions to non-technical users.
• Seek out and gather the evolving needs of our users concerning the CRM and help develop short-term priorities and a longer-term CRM roadmap.
• Work with consultants to scope requirements, track progress, and manage rollout of updates to Salesforce for 350 users.
• Research best practices and become an expert on third-party tools that can improve our systems.

Required Qualifications 

• 3+ years experience as a Salesforce super-user.
• Experience working with Salesforce’s Nonprofit Success Pack (NPSP).
• Understanding of security models in Salesforce including Public Groups, Profiles, Roles, Sharing Settings, Permission Sets, Org-wide defaults.
• Able to work on usability improvements for users in areas such as page layouts, list views, and report folders.
• Ability to use form-building tools such as Form Assembly or survey tools such as Qualtrics.
• Comfortable creating reports and dashboards as per users' needs.
• Good knowledge of data flow between Salesforce and other tools.
• Effective at creating business process flow maps that reflect the current and future state of business processes in Salesforce.
• Ability to use Salesforce tools such as Gift Entry, Data Loader, and Contact Merge
• Obsessed with detail, hyper-careful, and accurate. 
• Motivated by helping others succeed. 
• Able to meet deadlines, and handle and prioritise multiple simultaneous requests. 
• Must believe and embrace 350.org’s vision, mission, and progressive values.
• Competencies and skills related to racial justice and equity

Desired (but not required) skills and experiences 

• Experience working with Salesforce for non-profit fundraising and with any email service providers
• Knowledge of standard and custom objects, formula fields, validation rules, workflows, flows, and process builders.
• Experience with 3rd party applications and integrations including Form Assembly, Campaign Monitor, Qualtrics, Apsona, Data Loader, DLRS, Slack, and Zapier.
• Experience with our other digital campaigning and organising tools such as ActionKit, New/Mode, Control Shift, Action Network
• An understanding of data privacy principles and GDPR best practices
• Experience as a business analyst or salesforce administrator in the non-profit context preferred

We are looking for someone comfortable working both independently and in teams, highly responsive, and able to lead initiatives as well as take direction from others. 

Position Type: Full Time

Application Deadline:This job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date: ASAP

Compensation:Salary tier 2.3 Click here to view the salary

Location:This job can be performed remotely 

• Remote within the countries 350.org currently operates. Current countries are: Argentina, Belgium, Benin, Brazil, Colombia, France, Germany, Italy, Kenya, Netherlands, Poland, Senegal, South Africa, Spain, Sweden, Trinidad and Tobago, United Kingdom 
• Remote: in the following states in Canada: ON, NU, QC, NB, NS, PE, NF
• Remote: in the following states in the US: CT, GA, MD, MA, ME, NJ, NY, NC, VA, or Washington DC

Note for candidates based in the US:
This position will be part of the 350PWU bargaining unit and subject to the terms and conditions of the collective bargaining agreement.350.org is an equal opportunity employer committed to workforce diversity.(i) as a 501(c)(3) nonprofit, 350 employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.
350.org is an equal opportunity employer. 350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

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Application process:

Please send your CV and instead of writing a traditional cover letter, attach your answers to these questions:

• Why are you applying for this role? (max. 150 words)
• How did you get into Salesforce? 
• What are the required and desired qualifications that you meet and provide some examples of how you meet them?
• Have you ever done training or support in Salesforce? Can you describe one best practice about how to do a remote one effectively?
• When can you start?

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If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function. We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them. We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…

A Clinical Pharmacist with experience doing comprehensive medication reviews directly with patients.  Someone who is critically aware of the negative impact of polypharmacy and is confident that you can help keep them safe by optimizing their medication regimens so they can use them safely and effectively to live long healthy lives in the real world rather than the hospital.  They thrive on patient interaction and understand the value of home health and the involvement of patients’ caretakers so patients can live long healthy lives in the real world rather than the hospital. 

The ideal teammate would be able to:

• Perform comprehensive medication management, chronic disease state management, and/or medication reconciliation via virtual patient visits
• Identify how patients are taking all of their medications, including OTCs, herbals, DME and provide solutions for adherence/administration, inappropriate therapy, etc.
• Support medication education/counseling to help improve patients’ understanding of medications
• Evaluate each medication for appropriateness, effectiveness, interactions, and safety
• Identify patients who have not achieved clinical goals of therapy and provide appropriate recommendations to the care team and/or patient/caretaker
• Identify opportunities to close quality gap measures
• Identify, manage, and document drug therapy interventions 
• Consult with patients’ care team to ensure clinical recommendations are considered
• Serve as a medication expert and resource for the clinical care team

Would you describe yourself as someone who has:

• Graduated from an ACPE accredited school of pharmacy in the United States with a Doctor of Pharmacy degree (required)
• A current, unrestricted pharmacist license in good standing (required)
• A valid NPI number (required)
• 2+ years of direct patient care or ambulatory care experience performing comprehensive medication management where you were directly involved or part of an interdisciplinary care team to manage patients’ chronic conditions (excluding clinical rotations in pharmacy school) (required)
• Bilingual in English and Spanish (writing, reading and speaking) (required)
• Been actively seeing patients in their current or most recent role (required)
• The ability to practice independently with little clinical support (required)
• The ability to be focused and productive while working from home with a private area in their home/workspace (required)
• A home internet speed of 50mbps download and upload (required)
• Comfort using technology like Google Suite, multiple EMRs, slack (required)
• Problem solving skills, strong organization skills with the ability to prioritize and always keep in mind what is best for the patient 
• A positive attitude and genuinely enjoy talking to patients
• Comfortable in a dynamic and always evolving startup environment

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms membership and classes
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with up to 4% match

We look forward to speaking with you!

Pay range is $130,000-$135,000 based on experience. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

Nice to meet you, we’re Vesta Healthcare.
Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We seek team members who are passionate about making home the best place it can be for people with home care needs and see the important role Caregivers play. Our team members are collaborative data-driven optimists who always focus on doing what’s best for patients and their caregivers. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids).

The ideal teammate would be…
A customer focused individual who is responsible for assisting the team in coordinating the care of members enrolled in Medicare's chronic care management program during each calendar month. This will primarily entail periodic telephonic outreach calls to members, caregivers, and other care team members as directed with documentation in the appropriate platform to ensure compliance. The Medical Assistant will collaborate with the supervising provider and staff to conduct outreach, assessment and service planning to coordinate care for the CCM patients.

The ideal teammate would be able to:

• Conduct patient interviews and create accurate, comprehensive medication lists
• Coordinate clinical service visits between pharmacists and members and/or caretakers
• Provide practice support including: contacting members, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our members
• Coordinate care for members of the program
• Enter data within operating dashboards, reporting and workflow platforms 
• Ensure call resolution by discussing purpose of call, effectively address all concerns, and escalate calls as necessary according to protocol
• Manage challenging member and/or caretaker situations and be able to respond promptly to member needs and service requests
• Embrace a continuous quality improvement approach by proactively identifying areas of improvement and communicating those ideas to the clinical services team
• Participate in other activities as assigned 

Would you describe yourself as someone who has:

• A current Medical Assistant (CMA) certification (required)
• Fluency in English and Spanish (writing, reading and speaking) (required)
• At least two years of experience as a medical assistant with at least 1 year experience as a medication reconciliation medical assistant (required)
• The ability to work Monday - Friday, 9:00 am - 6:00 pm EST and rotating holiday shifts (required)
• Knowledge and understanding of chronic care management processes (required)
• Comfort using technology like Google Workspace, multiple EMRs, Slack (required)
• Worked with multiple platforms to provide a seamless experience for the patient (required)
• The ability to be focused and productive while working from home with a private area in their home/workspace with a reliable internet connection (required)
• A positive attitude and genuinely enjoys talking to patients
• Demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills
• The ability to perform duties as assigned or requested

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $22-23 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
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About the Role

As the first Product Operations Manager on this team, you’re stepping into a transformative role with the opportunity to help us define & scale our operations motion. Today, we have Product Managers, Engineers, and Customer Success teams handling data entry, quality assurance, analytics, and market intelligence, in order to provide customers with the data they need to save on SaaS costs.

In this role, you’ll own everything to do with our customers’ software spend data. You’ll create the processes needed to ensure that our customers can get a complete, accurate, and up-to-date view of their software spend during their first few weeks with Lumos, and that they have the insights they need to be successful for their lifetime with us. You’ll play a key role in shaping the product operations function at Lumos, helping us scale the team as we gear up for rapid growth.

✨ Your Responsibilities

• Build Scalable Processes: Lumos supports hundreds of customers with their daily spend management activities. You’ll be responsible for identifying + reporting on key KPIs that ensure our customers consistently have a high quality experience using the product, as well as establishing internal process needed to ensure this is the case.
• Lead by Doing: We are a small and scrappy team. Alongside your PM counterpart, you will be responsible for interpreting complex vendor agreements, transcribing their details into our system, and verifying that automatically transcribed agreements are accurate.
• Enable Customers with Data: Develop our internal database of pricing benchmarks & negotiation tips, ensuring that customers are getting the best price on their software renewals. Identify new and novel ways for our customers to save using Lumos data, and work with product & customer success to translate those insights to customer action.
• Influence Product Direction: Build subject matter expertise within the software spend management category, act as a “voice of the customer”, and share insights you’re learning with your engineering, product, and design counterparts. Collaborate with your EPD organization to improve our internal and in-product automation, shape the vision for how we help customers save on SaaS, and build a product that delights customers.

???? What We Value

We purposefully did not create a standard list of minimum qualifications because we care much more about your motivation, excitement, and potential to grow into the role than about your CV.

Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

*We encourage you to apply even if you think you might not be perfect fit! ????

Thank you for considering Lumos! ????

About Us

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! We are looking for a collaborative Infrastructure Engineer. The ideal candidate should have a strong inclination to work in rapidly developing and expanding organizations and possess the necessary background to do so. You are well-acquainted with the fast-paced, high-volume, and uncertain nature of operations in the organization, and perceive it as a chance to deliver significant outcomes

What You'll Do:

• Deploy, automate, manage, and maintain the system.
• Ensure the system's availability, performance, security, and scalability.
• Manage the creation, release, and configuration of the system.
• Evaluate new technology alternatives and vendor products.
• Troubleshoot and resolve issues across various application domains and platforms.
• Ensure critical system security by leveraging best practices and robust cloud security solutions.
• Provide recommendations for architecture and process improvements.
• Define and deploy systems for metrics, logging, and monitoring on a cloud platform.
• Design, maintain, and manage tools for automating different operational processes.

What You'll Bring:

• Bachelor’s degree in computer science or similar field or equivalent experience
• 2+ years of work experience as an Infrastructure / DevOps engineer  in a professional full-time role
• Over 2 years of experience in provisioning, operations, and management of cloud-native environments.
• Proficiency with Git and GitHub workflows
• Strong knowledge of Ruby, Python, or other scripting languages
• Experience with cloud native infrastructure (Azure preferred)
• Experience with Container Applications (Docker)
• Experience with infrastructure as code tools like Terraform or Azure Resource Manager (ARM) templates

Set Yourself Apart:

• Professional experience in application programming with an object-oriented language.
• Experience with multi-tier architectures: load balancers, caching, web servers, application servers, databases, and networking.
• Comprehensive knowledge regarding contemporary processes and methodologies for development and operations.
• Previous experience working in the healthcare industry preferred

Expected Salary Range: $95,000 - $125,000 base + bonus

This position can be remote in the United States or hybrid in Chicago, IL or Boston, MA. Expected hours will be Eastern or Central time.

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Highlighted Company Perks and Benefits

• Medical, Dental, and Vision benefits
• 401k with company match
• Flexible PTO with a 10 day minimum
• Opportunity for growth
• Mobile & Wifi Reimbursement
• Commuter Reimbursement
• Continuing education reimbursement
• Donation matching for charitable contributions
• Travel reimbursement for healthcare services not available near your home
• New employee home office setup reimbursement

What It’s Like Working Here

• We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
• We empower each other and believe in ensuring all voices are heard.
• We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
• We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Kalderos participates in E-Verify.

Come join our Customer Experience team

Our Customer Experience team is committed to ensuring a premier, memorable interview experience for our customers. As the front line of external communication, you'll play a pivotal role in refining our core product by sharing valuable insights and feedback garnered from engaging with candidates and Interview Engineers online.

What you will do

As Lead Customer Experience Specialist, you will provide operational oversight on a global team, ensuring high-performance standards are consistently met. Collaborating closely with Customer Experience (CX) leadership, you'll provide hands-on training and guidance to your team, contribute to scaling processes, and drive operational efficiency enhancements through product and SOP improvements. Additionally, you'll monitor and report on CX performance and metrics to ensure the efficient and effective delivery of customer experience.

We are looking to hire this position out ofIndia. Standard working hours will be 4:00 pm IST to 12:30 am IST upon completion of successful onboarding and training. Between 2 to 4 additional days per month will require schedule flexibility to ensure overlap with internal meetings.

• Mentor, train, and lead a global team of Customer Experience Specialists, fostering a culture of excellence and continuous improvement to ensure a premier interview experience for our customers.
• Oversee shift schedules, ensuring adequate coverage and resource allocation to meet operational demands while optimizing team efficiency.
• Actively participate in on-call and day-to-day operations, providing hands-on support to address escalated issues and maintain service levels.
• Work with CX Leadership to develop and refine department Standard Operating Procedures (SOPs) to streamline processes, enhance productivity, and uphold quality standards in customer interactions.
• Monitor and manage queues, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs), regularly evaluating performance metrics to drive operational excellence and inform strategic decision-making. 

The experience you will bring

• 2+ years of experience leading remote, global Customer Support teams
• Strong leadership and team management abilities, with a focus on fostering a collaborative and high-performance culture
• A history of building, optimizing, and executing SOPs ensuring consistency in service delivery
• Excellent analytical and problem-solving skills, with the ability to identify and resolve issues effectively
• Data-driven mindset, using data to deliver results and highlight initiatives to make improvements to existing process
• Familiarity with Google Suite, Zendesk, Slack, Slab, Deputy, Lessonly, or similar tools
• Excellent English communication skills, both written and verbal

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.